Critical Incident Management Team Peer Support Program
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Critical Incident Management Team Peer Support Program 3/31/11
description
Critical Incident Management Team Peer Support Program. 3/31/11. Critical Incident Management Team (CIMT). Risk Management Cases Culture Change Reasons for the Team our journey CIMT Education and Process Legal Issues Contact and Oversight. Risk Management SE and CE Cases:. - PowerPoint PPT Presentation
Transcript of Critical Incident Management Team Peer Support Program
Critical Incident Management Team Peer Support Program
3/31/11
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Critical Incident Management Team(CIMT) • Risk Management Cases• Culture Change • Reasons for the Team
– our journey
• CIMT Education and Process• Legal Issues• Contact and Oversight
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Risk Management SE and CE Cases:
• Adverse outcomes • Birth injury, stillbirths • Permanent harm or deaths from error • Medical mistakes • Litigation
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Risk Management Cases:
• Loss of life-even when expected• Permanent harm or deaths from violence or
trauma • Child abuse, elder abuse • Devastating complications• Angry /violent patients and families
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Culture Change:
• Patient Safety
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Culture Change:
• Just Culture – Human Error – At Risk Behavior – Reckless Behavior
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Reason for the team
• Even the most resilient healthcare professionals are affected
• Responding to our physicians and staff• Institute of Healthcare Improvement (IHI)
– Second Victim – University of Missouri Health System – Medically Induced Trauma Support Services (MITSS)
• The “Joint Commission Journal on Quality and Patient Safety”
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Critical Incident Management Peer Support
• Volunteer physicians, nurses, and lisw • Educated in Critical Incident Management • Respond to Colleagues Incidents
– Sentinel Events– Litigation – Adverse Patient Outcomes
• Referral if needed
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Legal and Management
• Confidentiality and Privilege• Program Management / Oversight
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
Use of Peer Support System
• Several individual uses • Several group debriefings • Referred for further assistance
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
What’s next ?
• Continued education regarding program • Proactively reaching out to those involved • Data collection • Possible follow up strategies
Confidential Peer Review Document - Quality Assurance Privilege Privileged Pursuant to Ohio Revised Code Section 2305.24,.25 & .251
questions:
