Crisis Management Plan- User Group Presentation · 1 MCP User Group Presentation University of...
Transcript of Crisis Management Plan- User Group Presentation · 1 MCP User Group Presentation University of...
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MCP User Group Presentation
University of Pennsylvania Crisis Management Plan and Crisis Management Operations Overview
October 20, 2015
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Crisis Management Plan
• Scope and Purpose
• Encompasses all crisis and emergencies on main and satellite campuses
• Provides an administrative framework for the University in responding to crisis situations
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Crisis Management Plan
• Goals
• Preserve and protect the lives of Penn students, faculty and staff, and, to the extent possible, to preserve and protect the lives of animals under the University’s care.
• Incident stabilization
• Normalization of University operations
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Crisis Management Plan
• Three-Tiered Participation
– Incident Response Team (IRT)
– Incident Management Team (IMT)
– Crisis Management Team (CMT)
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Crisis Management Plan
Incident Response Team (IRT)
• Emergency responders who physically go to the scene of the emergency.
• The IRT is in radio contact with the EOC (Emergency Operations Center) and reports to the Incident Commander.
• Perform various functions under the ICS as directed by the Incident Commander.
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Crisis Management Plan
Incident Management Team (IMT) • The Incident Management Team (IMT) is the
operations group.
• The IMT coordinates the response and establishes an Emergency Operations Center (EOC).
• The EOC is comprised of representatives of all relevant emergency response entities.
• The IMT operates under the “Incident Command System” (ICS).
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Crisis Management Plan
Crisis Management Team (CMT) • The policy group.
• The CMT makes policy decisions and holds ultimate responsibility for decisions involving communications, evacuation, University closings, and business logistics and normalization.
• Chaired by the University President or his/her designee and is comprised of high-ranking University officials.
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Crisis Management Team
• Core Members – President – Provost (Co-chair) – Executive VP (Co-chair) – VP and Chief of Staff for the President – SVP and Chief of Staff, Penn Medicine – Senior VP and General Counsel – VP for Public Safety – VP University Communications – VP for ISC
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Crisis Management Team
• Auxiliary Members – The Vice President for Institutional Affairs, President’s Office – The Vice President for Government and Community Affairs – The Secretary of the University – The Vice President for Facilities Services – The Vice President for Human Resources – The Vice President for Business Services – The Vice President for Finance – The Executive Director for Risk Management & Insurance – The Assistant Provost – The Vice Provost for Education – The Vice Provost for Faculty Affairs – The Vice Provost for Global Initiatives – The Vice Provost for Research – The Vice Provost for University Life – The Chaplain
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Crisis Management Plan
• The Crisis Management Plan defines three levels of emergency.
• Potential Emergencies include: – Fires – Winter Storms – Hazardous Material Incidents – Hurricane/or other natural disasters – Floods – Communications Failures – Hostage situations – Civil Disturbances – Radiological Accidents – Explosions – Structural Collapses – Terrorism
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Crisis Management Plan
• Level 1 (Isolated Critical Incident) – Examples include an assault on a student, or a chemical spill of a
limited nature.
• Level 2 (Localized Critical Incident) – Examples include a building fire, water main break or power
failure.
• Level 3 (Major Critical Incident) • Examples include a large scale protest, a major snow storm
or flood, a major power failure, a terrorist attack or an accidental release of biological or chemical hazards not confined to a single or limited location.
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Office of the Vice President for Public Safety
• The Vice President for Public Safety is responsible for:
– giving the CMT an initial briefing as to the background and status of the emergency situation and what actions, if any, Public Safety or, if applicable, the IMT has taken;
– receiving periodic updates from the IMT and reporting any relevant information to the CMT;
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Office of the Vice President for Public Safety (Continued)
• The Vice President for Public Safety is responsible for:
– directing messages to be delivered through the UPenn Alert Emergency Notification System, in coordination with the Executive Vice President and the Provost; and
– disseminating information to local radio and television stations in coordination with the VP for University Communications.
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Communication On-Demand
• Call Bridging: – The UPennAlert System allows for specific groups (e.g. CMT) to be
automatically connected to a conference call.
• The need to convene in person, though eventually necessary, is not needed to activate the CMT
• Decision time and total response time is dramatically decreased