Creating e-learning scenarios

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Designing Designing Designing Designing e e e- - -learning learning learning learning Scenarios Scenarios Scenarios Scenarios Context, Challenge, Consequences Version 1.0 15/04/2016 AndreaB. Bosshard

Transcript of Creating e-learning scenarios

Designing Designing Designing Designing eeee----learning learning learning learning

ScenariosScenariosScenariosScenarios

Context, Challenge, Consequences

Version 1.0 15/04/2016 Andrea B. Bosshard

Use Use Use Use scenariosscenariosscenariosscenarios

If consequences of mistakes have a severe impact, include a high level of risk or the outcome not obvious or delayed.

Use them with the top four levels of Blooms taxonomy: create, evaluate, analyse and apply.

Example: Bank clerk scenario

Context: The learner assumes the role of a Bank clerk working directly with customers on high street.

Challenge: Check if the presented credentials are legitimate and the data is correct.

Consequence:If the learner executes the transaction without following the proper procedure, the bank is prosecuted for negligence by the rightful account holder.

ContextContextContextContext

An authentic, relevant scenario tailored to the target audience in a realistic setting. Make it as specific as possible include:

• Company size, industry, history, market situation, geographical location…

• Organisational hierarchy, Departments, C-suite, Team leaders, employees…

• Create a persona that matches the target audience.

• Workplace environment, sabotaging or supporting co-workers, deadlines and other stress factors.

Challenges with realistic choicesChallenges with realistic choicesChallenges with realistic choicesChallenges with realistic choices

The challenge may be a RE-ACTION to change, events, requests, incidents, conflicts, complaints…

Analyse the challenge to identify probable outcomes, formulate strategies and identify issue.

Make sure the challenge is applicable to the circumstances of your target audience.

Offer realistic choices which require a deeper though process.

Include supporting information (learning content) to help the learner make the best choice.

ConsequencesConsequencesConsequencesConsequences

• Show real world consequences of learner’s choice

• Allow mistakes

• Indicate negative consequences

• Allow learners to correct their mistakes

• Encourage learners to seek more information

• Load the feedback with the learning content

Logic of Branching Scenario

Challenge

Choice 1 Consequence 1

Choice 2 Consequence 2

Choice 3 Consequence 3

Apply the STAR technique - Situation, Task, Action, Result.

Use a spread sheet to outline a scenario with challenges,

choices and consequences.

Challenge3

Choice 1 Consequence 1

Choice 2 Consequence 2

Choice 3 Consequence 3

Creating branching scenarios tips

1. Think of consequences that achieve or support (negative) your Learning Outcomes.

2. Think one “brilliant” consequence, add one to two “not so good” and one “bad” consequence.

3. Write a high-level plot that provides several intersecting routes to those consequences.

4. Start with the “brilliant” path and then add the other paths.

5. Test your plot on SMEs and some learners to make sure it’s realistic and not too easy.

6. After testing, add dialogs and details.

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Contact me to help you design relevant Contact me to help you design relevant Contact me to help you design relevant Contact me to help you design relevant

and engaging scenarios.and engaging scenarios.and engaging scenarios.and engaging scenarios.