CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel.
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Transcript of CREATING AN ETHICAL WORK ENVIRONMENT Cindy Hale Walter Tangel.
CREATING AN CREATING AN ETHICAL WORK ETHICAL WORK ENVIRONMENTENVIRONMENT
Cindy HaleCindy Hale
Walter TangelWalter Tangel
OBJECTIVESOBJECTIVES NAME COMMON UNETHICAL NAME COMMON UNETHICAL
AND CORRUPT PRACTICES IN AND CORRUPT PRACTICES IN LAW ENFORCEMENTLAW ENFORCEMENT
NAME THE TEN VIABLE NAME THE TEN VIABLE SOLUTIONS TO CORRUPTION SOLUTIONS TO CORRUPTION
LIST 4 TECHNIQUES FOR LIST 4 TECHNIQUES FOR CONDUCTING AN ETHICAL CONDUCTING AN ETHICAL NEEDS ASSESSMENT IN YOUR NEEDS ASSESSMENT IN YOUR AGENCYAGENCY
““The price of The price of greatness is greatness is
responsibilityresponsibility ””
-Winston Churchill-Winston Churchill
Think of a time during Think of a time during your law enforcement your law enforcement career when you were career when you were the victim of unethical, the victim of unethical, corrupt practices. How corrupt practices. How does that influence your does that influence your responsibility today as responsibility today as an administrator?an administrator?
You, as a chief You, as a chief administrator, what administrator, what
kind of corrupt kind of corrupt practices do you think practices do you think
exist in law exist in law enforcement agencies?enforcement agencies?
PROBLEMSPROBLEMS LYINGLYING STEALINGSTEALING BRUTALITYBRUTALITY INSUBORDINATIONINSUBORDINATION CHEATINGCHEATING FALSE REPORTINGFALSE REPORTING FAVORITISMFAVORITISM CRONYISMCRONYISM RACISMRACISM GENDER BIASGENDER BIAS SEXUAL HARRASSMENT SEXUAL HARRASSMENT CODE OF SILENCECODE OF SILENCE
Law Enforcement Ethics…Law Enforcement Ethics…Continuum of CompromiseContinuum of Compromise
(SLIPPERY SLOPE)(SLIPPERY SLOPE) SENSESENSE OF VICTIMIZATIONOF VICTIMIZATION ACTS OF OMMISSIONACTS OF OMMISSION ACTS OF COMMISSIONACTS OF COMMISSION
ADMINISTRATIVEADMINISTRATIVE CRIMINALCRIMINAL
Video: New Orleans incident
Case Study: New Orleans incident
Viable Solutions to Viable Solutions to CorruptionCorruption
Ensure Quality Background Investigations
Implement an Effective Employee Intervention Process
Make Character and Role-Modeling Highest Consideration
for Promotion
Having Courage to Acknowledge and Resolve Integrity Needs
Maintain a High Quality FTO ProgramPrevent Officers from Feeling Victimized
Fight Political Interference
Accept Nothing Less than Positive Leadership Role Models
Conduct Effective Ethics Training
Ensure Consistent, Fair Accountability
ETHICAL NEEDS ASSESSMENT
Ensure Quality Background InEnsure Quality Background Investigationsvestigations
The most important element of any The most important element of any organization’s hiring process is the organization’s hiring process is the background investigation.background investigation.
The best predictor of future behavior will The best predictor of future behavior will always be past performance.always be past performance.
INDEX
Maintain a High Quality FTO PMaintain a High Quality FTO Programrogram Implementing the cutting edge of field Implementing the cutting edge of field
training helps to ensure that FTOs are not training helps to ensure that FTOs are not angry and frustrated.angry and frustrated.
As a result, a positive organizational As a result, a positive organizational culture within the patrol division is much culture within the patrol division is much more likely.more likely.
INDEX
Fight Political InterferenceFight Political Interference
Political favoritism and interference has Political favoritism and interference has always been a detriment to law enforcement.always been a detriment to law enforcement.
Today’s interference typically attacks by Today’s interference typically attacks by lowering hiring standards and interfering lowering hiring standards and interfering with promotions.with promotions.
The best solution is usually to educate local The best solution is usually to educate local officials about the consequences of officials about the consequences of interfering.interfering.
INDEX
Ensure Consistent, Fair AccEnsure Consistent, Fair Accountabilityountability Ethical accountability will be one of the most Ethical accountability will be one of the most
used aspects of preventing unethical acts in the used aspects of preventing unethical acts in the next decade.next decade.
The upper administration is the only correct The upper administration is the only correct place to start when you truly want to improve place to start when you truly want to improve accountability because they are usually offenders accountability because they are usually offenders themselves.themselves.
They must set an example by holding themselves They must set an example by holding themselves accountable.accountable.
INDEX
Conduct Effective Ethics TrConduct Effective Ethics Trainingaining Most agencies have never conducted Most agencies have never conducted
internal ethics training. internal ethics training.
Best for most agencies are the major Best for most agencies are the major causes of misconduct, the Continuum of causes of misconduct, the Continuum of Compromise, ethical dilemma simulation Compromise, ethical dilemma simulation training, and the Corruption Continuum.training, and the Corruption Continuum.
INDEX
Accept Nothing Less than PAccept Nothing Less than Positive Leadership Role Moositive Leadership Role Modelsdels Supervisors act as trainer, counselor, and Supervisors act as trainer, counselor, and
mentor for all employees.mentor for all employees.
Role modeling is the greatest single Role modeling is the greatest single source of power as a leader.source of power as a leader.
Actions do speak louder than words.Actions do speak louder than words.
INDEX
Prevent Officers from FeeliPrevent Officers from Feeling Victimizedng Victimized Officers perceiving sense of victimization Officers perceiving sense of victimization
can lead to them committing a series of can lead to them committing a series of progressively worsening unethical progressively worsening unethical behaviors.behaviors.
Their perception of being a victim makes it Their perception of being a victim makes it easier for them to rationalize misconduct.easier for them to rationalize misconduct.
INDEX
Implement an Effective EmImplement an Effective Employee Intervention Processployee Intervention Process
Employee intervention can now be Employee intervention can now be implemented in two distinct forms.implemented in two distinct forms.
A.A. Computer SoftwareComputer SoftwareB.B. Internal TrainingInternal Training
INDEX
Make Character and Role-MMake Character and Role-Modeling Highest Consideratiodeling Highest Consideration for Promotionon for Promotion First line supervisors of those placed in First line supervisors of those placed in
critical positions are vital to the future of critical positions are vital to the future of any agency.any agency.
Sergeants serve as the first line of Sergeants serve as the first line of defense against wrongdoing.defense against wrongdoing.
INDEX
Having the Courage to AcknHaving the Courage to Acknowledge and Resolve Integrowledge and Resolve Integrity Needsity Needs
Most employees have only one legacy to Most employees have only one legacy to leave after they are gone…their integrity.leave after they are gone…their integrity.
They will endure if they select to “do the They will endure if they select to “do the right thing”.right thing”.
INDEX
ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT
RECORDSRECORDS INTERVIEWSINTERVIEWS WRITTEN SURVEYS & WRITTEN SURVEYS &
QUESTIONAIRESQUESTIONAIRES EXAMINATIONSEXAMINATIONS
ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT
RECORDSRECORDS ORGANIZATIONAL PERFORMANCEORGANIZATIONAL PERFORMANCE DISCIPLINE DISCIPLINE INTERNAL AUDITINTERNAL AUDIT EMPLOYEE EVALUATIONSEMPLOYEE EVALUATIONS ACCIDENT RECORDSACCIDENT RECORDS COMPLAINTSCOMPLAINTS
ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT
INTERVIEWSINTERVIEWS FACE-TO-FACE (ALL LEVELS)FACE-TO-FACE (ALL LEVELS) GROUP SESSIONSGROUP SESSIONS PRIVATE CONVERSATIONSPRIVATE CONVERSATIONS
ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT
WRITTEN SURVEYS & WRITTEN SURVEYS & QUESTIONAIRESQUESTIONAIRES FOCUS ON ETHICAL FOCUS ON ETHICAL
IMPROVEMENTS NEEDEDIMPROVEMENTS NEEDED BRIBESBRIBES FALSIFYING REPORTSFALSIFYING REPORTS ETCETC
ETHICAL NEEDS ETHICAL NEEDS ASSESSMENTASSESSMENT
EXAMINATIONSEXAMINATIONS WRITTEN (MULTIPLE CHOICE, T/F)WRITTEN (MULTIPLE CHOICE, T/F) ORAL (BOARDS)ORAL (BOARDS) ROLE PLAY (BOARDS)ROLE PLAY (BOARDS)
DETERMINE AGENCY DETERMINE AGENCY TRAINING NEEDS BASED TRAINING NEEDS BASED
ON ASSESSMENTON ASSESSMENT
ADMINISTRATIVE ADMINISTRATIVE SUPERVISORYSUPERVISORY LINELINE CIVILIANCIVILIAN
THE ETHICS TRAINING THE ETHICS TRAINING MATRIXMATRIX
Comprised of fifteen Comprised of fifteen different law enforcement different law enforcement ethics training topics or ethics training topics or methods of instructions.methods of instructions.
(i.e. Self-Accountability)(i.e. Self-Accountability)
SUMMARYSUMMARY WHAT ARE COMMON WHAT ARE COMMON
UNETHICAL AND CORRUPT UNETHICAL AND CORRUPT PRACTICES IN LAW PRACTICES IN LAW ENFORCEMENT?ENFORCEMENT?
WHAT ARE THE TEN VIABLE WHAT ARE THE TEN VIABLE SOLUTIONS TO CORRUPTION? SOLUTIONS TO CORRUPTION?
WHAT ARE 4 TECHNIQUES FOR WHAT ARE 4 TECHNIQUES FOR CONDUCTING AN ETHICAL CONDUCTING AN ETHICAL NEEDS ASSESSMENT IN YOUR NEEDS ASSESSMENT IN YOUR AGENCY?AGENCY?