Creating a winning Candidate Experience - Telefónica Case Study

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Creating a Winning Candidate Experience TALENT LEADERS CONNECT Emma Hydes 3 rd November 2016

Transcript of Creating a winning Candidate Experience - Telefónica Case Study

Page 1: Creating a winning Candidate Experience - Telefónica Case Study

Creating a Winning Candidate Experience

TALENT LEADERS CONNECT

Emma Hydes

3rd November 2016

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1WE BECOME YOU™

THE EXPERIENCE

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THE RESEARCH

• 197 global HR professionals

• Survey completed June 2016

• Results published October 2016

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of HR professionals that do

not evaluate the candidate

experience

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4WE BECOME YOU™

of organisations evaluate

candidate experience as a

priority

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of organisations collect a mix

of qualitative & quantitative

data

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of organisations agreed that

mapping the candidate journey

has enabled them to reduce

risks and increase engagement

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Best measures of the experience

Priorities for improving the experience

• Candidate feedback

• Timelines

• Re-applications & referrals

• Consistency of experience

• Process improvements & enhancements

• Personalised, high-touch

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TELEFONICA CASE STUDY

• CandE Candidate Experience Award Winner: 2015

• Recruitment Business Awards 2016: Best Candidate Experience

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9WE BECOME YOU™

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10WE BECOME YOU™

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11WE BECOME YOU™

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13WE BECOME YOU™

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THANK YOU