Creating A Creating A Staff Staff

Development Development Program Program

Some thoughts to facilitate our Some thoughts to facilitate our discussion discussion

Presented by Joanne TreppPresented by Joanne TreppAnne Arundel County Public Library Anne Arundel County Public Library

Objectives Objectives • Begin to design a staff development

program• Or, a plan to fill a need in your staff

development program • Review Needs Assessment as part of

process• Discuss designing training to support

staff development• Don’t Worry, Be Happy

For our purposes today….For our purposes today….• Staff Development Program = overall

format of staff development for your system/organization

• Staff Development Plan = individual pieces of the program

What is a Staff Development What is a Staff Development Program?Program?

• Choose a spokesperson & facilitator

• Brainstorm definitions at your table

• Be ready to share top 1-2

What is a Staff Development What is a Staff Development Program? Program?

• Program which guides & encourages employees to acquire knowledge, increase their Skills, & develop their abilities on a continuing basis

• Coordinated effort to help employees learn to do their jobs better

• Continuous improvement of the organization through the growth & development of the individual to increase the effectiveness of all staff

Staff Development Staff Development ProgramsPrograms

Should include: • a mission statement• staff development policy• tie into strategic plan• accountability (administration –trainer(s)-

supervisor-individual)• acknowledge that creativity & play are

important for culture of learning • Evaluation methods

Staff Development Staff Development Programs continued….Programs continued….

Consider :• Mentoring • Individual Professional Development

Workplan • How you will use Web 2.0

technologies• Ease of updating

Categories of Staff Categories of Staff Development Development

• Orientation or Onboarding

• Skills Training

• Leadership Development

• Succession/Talent

Steps to Create Organizational Steps to Create Organizational Staff Development ProgramsStaff Development Programs

• Needs Assessment

• Planning Programs

• Obtaining Trainers

• Evaluation

Who Has a Plan? Who Has a Plan?

Needs Assessment Needs Assessment • Three minute Stretch break• ½ of room stretch in place while

other half places up to three stickers by method(s) of Needs Assessment they have used

• Switch roles

Needs AssessmentNeeds Assessment

• Focus groups • Questionnaires & Surveys (can be online

such as Zoomerang) • Interviews• Observation• Work Samples• Records & Reports • “Quick NA”

Planning ProgramsPlanning Programs

• Address most widely expressed needs first

• Will you use yourself, staff member(s), outside expert,

• Choose model (train all, train-the-trainer model, instructor focused learning, independent learning, etc.)

• Online considerations add options

Creating Learning Creating Learning Opportunities Opportunities

• Staff experts• Staff (train-the-trainer)• State library opportunities• Maryland Synchronous Trainers • Staff Development Coordinators'’ Wiki • Online opportunities • Professional organizations (MLA, ALA/PLA, ASTD, etc.) • Colleges/Community Colleges• Extension Service• EAP providers• Consultants• Community professionals • Job Shadowing • Job Exchanges

Don’t Forget EvaluationDon’t Forget Evaluation• Was the message understood and

processed?• Did you reach all learning styles? • What suggestions were received to

enhance for the future?• Any feedback regarding additional

training needs? • Supervisors’ input is needed too

Change is inevitableChange is inevitable

Plan for Ease of Updating Plan for Ease of Updating • Choose spokesperson & facilitator

• At tables discuss ways to create a plan that will allow for easy updating

• Be prepared to share all unique ideas as we process out

ResourcesResources• “Implementing a Staff Development Plan” Cal

Shepard, SOLINET• American Library Association/ Library

Administration &Management Division (ALA/LAMA) under HRS Resources

maintains Staff Development Clearinghouse • Continuing Library Education Network &

Exchange Roundtable (CLENE) at staging.ala.org/ala/chenert/clenert.cfr

• American Society for Training & Development (ASTD) www.astd.org

Special Thanks to …..Special Thanks to …..• Terri Schell & her team from Harford

County Public Library • Jean Mantegna & her team from

Baltimore County Public Library • And all of you for your participation

and sharing!

Don’t Worry, Be HappyDon’t Worry, Be Happy