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![Page 1: Created by The Hendricks Institute and published in “Radical Change, Radical Results” 1 7 The Seven Transforming Actions.](https://reader036.fdocuments.us/reader036/viewer/2022070411/56649cc25503460f9498a05a/html5/thumbnails/1.jpg)
Created by The Hendricks Institute and published in “Radical Change, Radical Results”
1
7The Seven Transforming
Actions
![Page 2: Created by The Hendricks Institute and published in “Radical Change, Radical Results” 1 7 The Seven Transforming Actions.](https://reader036.fdocuments.us/reader036/viewer/2022070411/56649cc25503460f9498a05a/html5/thumbnails/2.jpg)
Created by The Hendricks Institute and published in “Radical Change, Radical Results”
2
7The Seven Transforming
Actions
![Page 3: Created by The Hendricks Institute and published in “Radical Change, Radical Results” 1 7 The Seven Transforming Actions.](https://reader036.fdocuments.us/reader036/viewer/2022070411/56649cc25503460f9498a05a/html5/thumbnails/3.jpg)
Created by The Hendricks Institute and published in “Radical Change, Radical Results”
3
Typical reaction to feedback…
“It’s my fervent hope, Tom, that those are meaningless statistics.”
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Learning Agility:“Above or below the line?”
Above the line: Curious and Open
Below the line: Defensive and closed
Key to shifting:•Wonder questions
•Learning as top priority•Appreciate all feedback
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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7The Seven Transforming
Actions
![Page 6: Created by The Hendricks Institute and published in “Radical Change, Radical Results” 1 7 The Seven Transforming Actions.](https://reader036.fdocuments.us/reader036/viewer/2022070411/56649cc25503460f9498a05a/html5/thumbnails/6.jpg)
Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Reading people…
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
7
Emotional Awareness:“Use your whole body”
Self
Others
Feelings Actions
Self-awareness:•“I can identify my feelings and intuitions.”•“I know my strengths and challenges.”
Relationship Management:•“I build trust with others.”•“I easily give and receive feedback.”•“I resolve disagreements with others so that all feel satisfied.”
Social awareness:•“I can acknowledge the perspective of others.”•“I can empathize with the feelings of others.”
Self-management:•“I express my feelings in skillful ways.”•“I experience high energy levels”
![Page 8: Created by The Hendricks Institute and published in “Radical Change, Radical Results” 1 7 The Seven Transforming Actions.](https://reader036.fdocuments.us/reader036/viewer/2022070411/56649cc25503460f9498a05a/html5/thumbnails/8.jpg)
Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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7The Seven Transforming
Actions
![Page 9: Created by The Hendricks Institute and published in “Radical Change, Radical Results” 1 7 The Seven Transforming Actions.](https://reader036.fdocuments.us/reader036/viewer/2022070411/56649cc25503460f9498a05a/html5/thumbnails/9.jpg)
Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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No heroes, please…
It doesn’t help matters any when he keeps muttering, ‘A good captain goes down with his ship.’”
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Authenticity:“Stay out of the Triangle”
Hero: “I’ll save the day!”
Villain: “You are to blame!” Victim: “Poor me!”
CorporateDrama
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
11
7The Seven Transforming
Actions
![Page 12: Created by The Hendricks Institute and published in “Radical Change, Radical Results” 1 7 The Seven Transforming Actions.](https://reader036.fdocuments.us/reader036/viewer/2022070411/56649cc25503460f9498a05a/html5/thumbnails/12.jpg)
Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Finger pointing…
“If we’re being really honest, it was your decision to follow my recommendation that cost you money.”
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Accountability:“Claim don’t Blame”
Accountability = 100% Responsibility + Clear Agreements
100% Responsibility0% Responsibility 200% Responsibility
Victim Villain/Hero
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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7The Seven Transforming
Actions
![Page 15: Created by The Hendricks Institute and published in “Radical Change, Radical Results” 1 7 The Seven Transforming Actions.](https://reader036.fdocuments.us/reader036/viewer/2022070411/56649cc25503460f9498a05a/html5/thumbnails/15.jpg)
Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Avoiding spin…
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Candor:“Big “T”, Little “t””
•Factual
•What happened
•Video Camera view
•Opinions
•Judgments
•Interpretations
•Assumptions
Big T Little t
Learn to state the unarguable truth
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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7The Seven Transforming
Actions
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Poor strategy…
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Genius/Brilliance:•True passion•Great productivity with great ease
Competent:•Doesn’t satisfy•Others do it better
Excellence:•Positive feedback•Do better than most
Incompetent:•Negative feelings•Most do it better
80%20
%
Incr
easi
ng e
nerg
y
Genius:“Commit to Genius: 80/20 rule”
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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7The Seven Transforming
Actions
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Looking for the Positive…
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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Appreciation:“Attitude of gratitude”
•Listen•Empathize•Appreciate•Care•Be playful
•Blame•Criticize•Complain•Disrespect•Stonewall
“I appreciate you for _____.”
Guidelines for Appreciation:•Be genuine•Be specific
Relationship: Builders Busters
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Created by The Hendricks Institute and published in “Radical Change, Radical Results”
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7The Seven Transforming
Actions