CrazyCall is a cloud based app that increases performance of telesales, cold calling and other outbound campaigns.

MORE SUCCESSESEVERY DAY

NEXT LEVEL OF OUTBOUND

Increased performanceCrazy Call boosts agent performance, efficiency of managers and reduces operational costs, all by changing just one element of the outbound process.

Cheaper and flexible cloud solutionOur solution is cloud based, allowing greater freedom and scalability than competitive systems based on expensive telecoms infrastructure.

Guaranteed by scienceEfficiency of Crazy Call is the product of joint effort of scientists, engineers and managers behind the biggest Central and Eastern European outbound call center.

Superb user experience with simple interfaceCrazy Call was designed with consultant comfort in mind. The purpose of our interface was not only to support staff, but also to make them feel positive.

REACH OPERATIONAL EXCELLENCE

Decision support and alertsCrazy Call informs your managers about key events and helps to forecast and estimate more accurately by providing them with live data. No more guessing!

Rapid changes without ITCrazy Call allows quick reactions and easy adjustments. User-friendly, intuitive wizards and simple forms makeimplementation a walk in the park.

All the data you need within a clickWith Crazy Call all the information you need, historical data, forecasts and simple comparison tools are just one click away. No more "When?" or "Why?".

Increased effective work timeAgents use their time more effectively, have better conversion and make more calls. All due to innovative approach and artificial intelligence.

callsTested on 19 1 5 2 2 0

Manager panel

Call Panelweb based

for web and mobile

Artificialintelligence

Businesslogic

Datawarehouse

Dynamic form tipsand error messages

Rapid IntelligentDialer

Application customization and

self-motivation

Data on campaigns,

performance and agents

Collectionof data

from calls

Suggested actions, decision support and interpretation

Selection of records, speed management, hints

Fast, userfriendly scripter

Campaign andagent analysis

Campaign,lead and agentmanagement

Decision supportsystem for managers

Agent monitoringand control

HOW CRAZYCALL WORKS

Call Panel makes your company more profitableImproved ability to call through records while boosting efficiency.

Reduced need for staff and workstations to handle campaigns.

Faster induction and training of new workers.

Manager panel makes the job easyThe system supports decisions within agent management area with clean and short hints in natural language.

Campaign-wide event forecasting with a system of prompts.

Continuous and automated consultant work management system.

Increased revenueand quality of service

Lower costs and hussle free call center

Managers can take more efficient, sound decisions and immediately implement them.

Simple and user-friendly application makes consultants work faster and more efficiently.

Call panel that improves agent performanceFosters correct agent behavior for faster and more effective database processing.

Matches records to agents for superb

With prompt boxes, alerts and auto matically generated confirmations.

Manager panel improves performanceMinimizing negative and maximizing positive attitudes and behavior in agent management.

Providing managers with solid data on the performance of the campaign and events within the team.

Faster decision-making and implementation of adjustments without the need of IT staff.

Improved quality of manager work with ongoing processing of all business events in real time.

Call center becomes more profitable with cost reduction and improved time efficiency.

HOW CRAZYCALL WORKS

www.CrazyCall.com