Why Do Customers Love Us?

Things That Customers Love About Weber

1. Our customer care is usually quick and painless, but it’s also very personal to the grill owner.

2. The grills last much longer than any of the competitors.

3. “Reliability under pressure”

4. “Fashionable yet functional”

5. “Weber Grills are just BADA**!”- various customers

What Are Some Things That Customers Wish We Would Improve?

Things That Customers Wish Weber Would Improve

Leveraging Technology to Improve Customer Service

Technologically Improving Customer Service: What Can Weber Do in the Next Five Years?

Brands that do Customer Service Right