Crafting a Millennial Solutionstorypikes.com/cloud/tmn/files/handouts/Handout - Crafting a...

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Crafting a Millennial Solution Corey Canaan, National Trainer Equal Housing Lender. Prospect Mortgage is located at 15301 Ventura Blvd., Suite D300, Sherman Oaks, CA 91403. Prospect Mortgage, LLC (NMLS Identifier #3296, www.nmlsconsumeraccess.org) is a Delaware limited liability company licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act and operates with the following licenses: AK Mortgage Lender/Broker License #AK3296; AZ Mortgage Banker License #BK0903027; CO licensing regulated by the Division of Real Estate; Georgia Residential Mortgage Licensee #16984; Illinois Residential Mortgage Licensee #MB.0006424; Kansas licensed mortgage company; MA Mortgage Lender/Broker License #MC3296; MS Licensed Mortgage Co.; MT Mortgage Lender Licensee #3296; Licensed by the NH Banking Dept.; Licensed Banker-NJ Dept. of Banking and Insurance #9932414; NV Division of Mortgage Lending Mortgage Banker #1173 and Mortgage Broker #3095; Operates as Prospect Lending, LLC in NY located at 711 Westchester Avenue, Suite 304, White Plains, NY 10604 (Licensed Mortgage Banker NYS Dept of Financial Services); OR Mortgage Lender Licensee #ML-2006; PA Dept. of Banking license #22122; RI Licensed Lender #20021343LL, Loan Broker #20041643LB; Washington Consumer Loan Company License CL-3296. This is not an offer for extension of credit or a commitment to lend. Loans are currently being closed and committed at the expressed rates, however these rates may change or may not be available at the time of your loan lock-in, commitment or closing. All loans must satisfy company underwriting guidelines. Interest rates and APRs are based on recent market rates, are for informational purposes only, are subject to change without notice and may be subject to pricing add-ons related to property type, loan amount, loan-to-value ratio, credit score and other variables. Call for details. Terms and conditions apply. Additional loan programs may be available. This is not an offer to enter into a rate lock agreement under MN law, or any other applicable law. Rev 03.04.14 (0214-1014A)

Transcript of Crafting a Millennial Solutionstorypikes.com/cloud/tmn/files/handouts/Handout - Crafting a...

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Equal Housing Lender. Prospect Mortgage is located at 15301 Ventura Blvd., Suite D300, Sherman Oaks, CA 91403. Prospect Mortgage, LLC (NMLS Identifier #3296, www.nmlsconsumeraccess.org) is a Delaware limitedliability company licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act and operates with the following licenses: AK Mortgage Lender/Broker License #AK3296; AZ MortgageBanker License #BK0903027; CO licensing regulated by the Division of Real Estate; Georgia Residential Mortgage Licensee #16984; Illinois Residential Mortgage Licensee #MB.0006424; Kansas licensed mortgage company;MA Mortgage Lender/Broker License #MC3296; MS Licensed Mortgage Co.; MT Mortgage Lender Licensee #3296; Licensed by the NH Banking Dept.; Licensed Banker-NJ Dept. of Banking and Insurance #9932414; NVDivision of Mortgage Lending Mortgage Banker #1173 and Mortgage Broker #3095; Operates as Prospect Lending, LLC in NY located at 711 Westchester Avenue, Suite 304, White Plains, NY 10604 (Licensed MortgageBanker – NYS Dept of Financial Services); OR Mortgage Lender Licensee #ML-2006; PA Dept. of Banking license #22122; RI Licensed Lender #20021343LL, Loan Broker #20041643LB; Washington Consumer LoanCompany License – CL-3296. This is not an offer for extension of credit or a commitment to lend. Loans are currently being closed and committed at the expressed rates, however these rates may change or may not beavailable at the time of your loan lock-in, commitment or closing. All loans must satisfy company underwriting guidelines. Interest rates and APRs are based on recent market rates, are for informational purposes only, aresubject to change without notice and may be subject to pricing add-ons related to property type, loan amount, loan-to-value ratio, credit score and other variables. Call for details. Terms and conditions apply. Additional loanprograms may be available. This is not an offer to enter into a rate lock agreement under MN law, or any other applicable law. Rev 03.04.14 (0214-1014A)

     

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Crafting a Millennial Solution CoreyCanaan,National Trainer

Equal Housing Lender. Prospect Mortgage is located at 15301 Ventura Blvd., Suite D300, Sherman Oaks, CA 91403. Prospect Mortgage, LLC (NMLS Identifier #3296, www.nmlsconsumeraccess.org) is a Delaware limited liability company licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act and operates with the following licenses: AK Mortgage Lender/Broker License #AK3296; AZ Mortgage Banker License #BK0903027; CO licensing regulated by the Division of Real Estate; Georgia Residential Mortgage Licensee #16984; Illinois Residential Mortgage Licensee #MB.0006424; Kansas licensed mortgage company; MA Mortgage Lender/Broker License #MC3296; MS Licensed Mortgage Co.; MT Mortgage Lender Licensee #3296; Licensed by the NH Banking Dept.; Licensed Banker-NJ Dept. of Banking and Insurance #9932414; NV Division of Mortgage Lending Mortgage Banker #1173 and Mortgage Broker #3095; Operates as Prospect Lending, LLC in NY located at 711 Westchester Avenue, Suite 304, White Plains, NY 10604 (Licensed Mortgage Banker NYS Dept of Financial Services); OR Mortgage Lender Licensee #ML-2006; PA Dept. of Banking license #22122; RI Licensed Lender #20021343LL, Loan Broker #20041643LB; Washington Consumer Loan Company License CL-3296. This is not an offer for extension of credit or a commitment to lend. Loans are currently being closed and committed at the expressed rates, however these rates may change or may not be available at the time of your loan lock-in, commitment or closing. All loans must satisfy company underwriting guidelines. Interest rates and APRs are based on recent market rates, are for informational purposes only, are subject to change without notice and may be subject to pricing add-ons related to property type, loan amount, loan-to-value ratio, credit score and other variables. Call for details. Terms and conditions apply. Additional loan programs may be available. This is not an offer to enter into a rate lock agreement under MN law, or any other applicable law. Rev 03.04.14 (0214-1014A)

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Agenda

[mil‐len‐ee‐uh ls] and theMillennialGeneration

Marketing to andEmploying #Millennials

Strategies for Learning andMobile‐Accessible Content BusinessCases forDiversity and Inclusion

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Who is @myprospectmtg ?

ProspectMortgage (Prospect Lending inNY) Oneof largest independent residential retaillenders inUS

Learnmoreaboutusat

bit.ly/prosmtgtwttr bit.ly/prosmtgli bit.ly/prosmtgfb

www.myprospectmortgage.com

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Who is @scruffypuppy84 ?

CoreyCanaan,National Trainer Learning Leader andSAPLearningAdmin

ProjectManager,Designer, Developer

Musician,Artist

bit.ly/coreylibit.ly/coreytwttr bit.ly/coreyfb

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       [mil-len-ee-uh l]

Millennials and theMillennialGeneration

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Definitions

Millennial Informal. Apersonborn in the1980sor1990s, especially in theU.S.; amember ofGeneration Y. MillennialGeneration A termused to refer to thegeneration, born from1980onward

Broughtupusingdigital technology andmassmedia Childrenof BabyBoomers

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The Workforce 2020 Report

bit.ly/sfworkforce2020

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         Finders Keepers, Losers…

Marketing to =EmployingwithMillennials

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Strategy

See themselves asindividuals • Like to see themselves

Require recognition • Love rewards programs

Cannot live withouttechnology • Value and use onlinereviews

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         Success Strategies

Making “that” happenwith just “this”

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Success Strategies

LearningApproach Instructor‐led training (ILTs),Webinars andComputer‐based training (CBTs)

Mobile‐Accessible Content Integration Technology choices Intentional,mobile design from inception

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How We Did It

Created a culture of diversity and inclusion

Explain the importance of diversity and inclusion to theoverall business Practice communicating aboutdiversity –describehowthebusiness isimpactedby: Views Behaviors Actions Interactions

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Choices of Tech

Have theRight Tool for the Job

SuccessFactors™CloudLearningManagement System (LMS)

Adobe®Acrobat ®

Adobe®Captivate®

Microsoft ® Skype for Business®

Microsoft ® SharePoint ®

Microsoft ®OneDrive®

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       Business Cases

Diversify and Include…orPerish

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Business Case

Diversity Better returnon the investment inpeople

Attract and retain “top talent” Innovationandcreativity Capitalizeonadiversemarket Flexibility that ensures survival

Inclusion Ability to relate todiversemembers Stereotypes, biases andassumptions impactperformance, relationships andultimately thebusiness

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     Summary

Bring it all together

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Summary

Market toMillennials in order to employ them

Offermobile‐access choices for all deliveryformats Dialogwith employees ondiversity andinclusion