4-30-2020COVID – 19 UPDATE

Washington State Department of Health | 2

Welcome – Cathy Franklin

Opening remarks – Paul Throne

Cascades Spring 2020 Release – Marian Polsak

WIC services waiver update – Marian Polsak

Remote services – Cathy Franklin

Local Agency Survey questions update – Jody Ceesay

GoToMeeting update – Margaret Dosland

Questions and answers – Heidi Feston

Today’s Agenda

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https://www.governor.wa.gov/sites/default/files/4_29_DataVisualizations.pdf

Governor’s Dashboard

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Cases are declining

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Deaths are declining

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The future is unknown

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WIC redemption is stable

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Cascades Spring 2020 Release

Cascades Spring 2020 Enhancement Release – June 1st

1. Pregnant transfer participants – enter eligibility to the end of the month 6 weeks postpartum

2. Child certifications extend to the end of the month the child turns 5 years of age

3. Releasing Temporary Certification End Dates4. Master Calendar memory issue fixed5. Nutrition Risk Factor updates

Training materials coming soon!

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Waiver Status: 4/30/2020Waiver Requested

Status Start Date End Date* Description Resources

Federal Waivers

Defer Anthropometric and Bloodwork

Approved March 20,2020 May 31, 2020 Measurements and bloodwork normally required are waived

Remote Certification policies

Remote Benefits Issuance

Approved March 24, 2020 May 31, 2020 Staff can issue benefits remotely and sign for participants

Remote Certification policies

Separation of Duties

Approved March 30, 2020 May 31, 2020 • 1 staff person can enter all certification information

• No chart review• Staff can’t certify

themselves, close friends or relatives

Remote Certification policies

Defer Proof of ID, Residency and Income

Approved May 1, 2020 May 31, 2020 • Select COVID-19 as the proof

• Review R & R• Sign R & R for

participant

Updating Remote Certificationpolicies

Defer Rights & Responsibilitiessignature

Approved April 7, 2020 May 31, 2020 • Sign R & R for participant

Remote Certification policies

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Proof of ID, Residency, & Income Waiver

If you see the proof, document it

If the participant can’t provide it, select COVID-19 as the proof

Review the R & R Sign the R & R

electronically for the participant

You don’t have to use/sign the No Proof forms (Affidavits)

Not a grace period

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Early in the pandemic shared options about providing “remote” services.

Later we clarified that all WIC services be provided remotely unless they can’t be.

Remote Services

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Remote means no face to face contact between staff and participants.

Can we still serve participants face to face in WIC clinics, including walk-ins?

While we discourage this, as long as staff are following CDC guidelines, this is an agency decision.

Is it o.k. to place materials in a box or other mechanism, e.g. “Curbside services”? Yes

Remote Services

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Status of WIC Services Survey

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Changes in WIC SITES questions

oTo better assess:■the actual remote services being provided

■that social distancing measures are being taken.

Summary of Status of WIC Services Survey

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Two separate questions

o Sites open and providing some WIC services curbside (curbside services include placing pumps, WIC cards, or nutrition education materials in a box or other mechanism for retrieval as long as social distancing is maintained.)

o Sites open and providing some face-to-face services inside the WIC clinic.

Summary of Status of WIC Services Survey

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We want to hear and learn your facts and insights:

• Training materials

• Your tips and “aha” moments

• Strategies and practices you think would be helpful

using GoToMeeting

• Participant use, interactions, showing documents,

reviewing materials

• Cascades Support as GoToMeeting support

GoToMeeting - Fact Finding

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Need:

• 3-4 agencies

• 5-10 participant interactions per person, or at least 20

interactions minimum per clinic

• Join conference call

• Provide feedback about the areas mentioned on last

slide ACT by Friday, May 1, 2020 close of business: Send your request to WAWICTraining@doh.wa.gov

GoToMeeting - Fact Finding

Questions?

Contact us with your questions:

Policy Support phone: 1-800-841-1410, press 3, then press 1or email at wicpolicysupport@doh.wa.gov

Your Local Program Consultant (LPC) or email at wiclpc@doh.wa.gov

To request this document in another format, call 1-800-525-0127. Deaf or hard ofhearing customers, please call 711 (Washington Relay) or email civil.rights@doh.wa.gov.