COVENTRYSeptember 2nd 2013

www.swiga.co.uk

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SWIGASolid Wall Insulation

Guarantee AgencyDriving quality assured growth of

Solid Wall Insulation

Mark Weaver – Chair of SWIGA

WORKSHOP AGENDA

• PAS2030 and Solid Wall Guarantee Requirements

• SWIGA Development

• SWIGA Guarantee and QA Framework

• Opportunity for questions

www.swiga.co.uk

PAS 2030 Certification requirement for installers and

operatives

Guarantees under Green Deal and ECO

GREEN DEAL

All measures require 5 year guarantee (10 years conditional building

damage)

Only SWI & CWI require 25 year guarantee (including conditional damage )

ECO

SWI & CWI require 25 year guarantees

www.swiga.co.uk

Guarantees under Green Deal and ECO

Green Deal

New Green Deal Code of Practice – v. 3 July 31st 2013(paragraphs 110-121 and Schedule 3 of Framework Regs)

SWIGA guarantee fully meets the requirements of the Code of Practice for SWI and CWI measures (no requirement for contract of insurance)

www.swiga.co.uk

Guarantees under Green Deal and ECO

ECO

Four key Ofgem requirements for ‘appropriateness’

FINANCIAL 25 YEAR TERM QA FRAMEWORK COVERAGE

SWIGA guarantee has been acknowledged by Ofgem as meeting the criteria of an appropriate ECO guarantee.

www.swiga.co.uk

SWIGA’s development

The founding members are six leading solid wall insulation system designers & manufacturers:

Insta Group KingspanKnauf Insulation RockwoolSaint-Gobain (British Gypsum, Isover and Weber)

Wetherby Building Systems

www.swiga.co.uk

SWIGA’s development

Not-for-profit organisation

Dedicated to ensuring SWI installations meet the highest of standards

Focused upon providing a quality framework to meet the Green Deal and ECO requirements

Support from leading bodies such as NIA & BBA

www.swiga.co.uk

SWIGA’s approach

Provide a robust & comprehensive guarantee with integrity and openness

SWIGA membership is open to all qualifying industry players

Ensure the customer ‘journey’ is straightforward & transparent - no surprises

Aligned to Green Deal & ECO requirements www.swiga.co.uk

SWIGA’s approach

Introduce the highest standards of quality for SWI to minimise the risk of problems & to protect consumers

Settlement to rectify faults rather than just make payment

Aim to be ‘industry leading’ in all areas of activity

www.swiga.co.uk

SWIGA’s QA framework

Quality Assurance

o Certified systems

o GDI certified installers (certified by CB recognised

by SWIGA)

o Detailed technical guidance/documentation

o Third party surveillance of installations

o Training & carding of operatives

www.swiga.co.uk

SWIGA’s QA framework

Consumer Protection

oTransferable to subsequent householders

oAccess to technical support

oMediation service

oOwner’s manuals

www.swiga.co.uk

SWIGA’s guarantee

£79 + VAT one-off payment - no hidden extras

Comprehensive 25 year term

IWI, EWI & hybrid installations under one guarantee

Covers installations by SWIGA registered installers

using SWIGA member certified systems only

Not dependant upon installer insolvency

Covers defects in materials, design & workmanship www.swiga.co.uk

SWIGA’s guarantee

High rise guarantees now available

5-7 storeys £158 per flat

8 or more storeys £237 per flat

Subject to additional technical and surveillance

requirements and specific membership admission

 www.swiga.co.uk

SWIGA’s guarantee

Unaffected by exclusions made by the installer’s or SCH’s guarantees

Unaffected by change in ownership of the

property Provides support & representation for the

homeowner in the event of a claim

Transparent & consumer friendly

Ensures peace of mind for all stakeholders  www.swiga.co.uk

SWIGA’s integrity

Not-for-profit organisation

For the industry, by the industry

No nonsense guarantee structure

No small print full of exclusions

Best in class QA framework to minimise risk

Committed to protecting the consumer

www.swiga.co.uk

SWIGASolid Wall Insulation

Guarantee Agency

Driving quality assured growth of Solid Wall Insulation

Please visit www.swiga.co.uk