January 13, 2013

Employee Travel

Are you interested in going to New York City, Las Ve-gas or the Eastern Caribbean? Click here for more details on em-ployee travel deals for 2014!

Excel to the Max Class

If you are interested in getting the Covenant rate for the Excel to the Max Class. Click here for more information.

Covenant Health Welcomes Last Baby Born in 2013 and First Baby Born in 2014

Covenant Health Women’s Services is proud to announce the last birth at Covenant Health in 2013, as well as the first birth at Covenant Health in 2014. Aniston Greene was born at 10:07 p.m. on Tuesday, December 31, making her the last baby born at the hospital in 2013. So’Unique Miracle Randle was born on Wednesday, January 1 at 12:43 p.m. She was the first baby born in 2014. Our congratulations and well wishes go out to these families! Photo taken by: Cyndi duPont, Papermoon Photography

Greene Randle

Self-Service Password Reset Is Here – No More Waiting

Good news! The eChallenge solution is live and you can now take advan-tage of self-service options for resetting your network (same as your com-puter, AD or EasyPass) and Kronos password. To reset your network password using the voice recognition-based self-service solution, please call the Service Desk at (877) 552-7547. You will be prompted for your username and once authenticated, you will be asked to answer the security challenge questions you selected in the eChallenge enrollment tool. To reset your Kronos password through the Kronos log on page, please click on the “Forgot your password?” link. These convenient options to reset passwords will reduce costs and in-crease efficiency with our Service Desk. Enroll in eChallenge today at https://echallenge.stjoe.org to take advantage of self-service! Note: You need to know your existing network password to enroll in self-service. Please allow 24 hours after enrollment before you use the self-service for password reset.

Reflection Life is 10% what happens to me and 90% of how I react to it. –Charles Swindoll

Covenant Convenience What is it? - A way for employees to have discounts and conveniences to make life easier! How? – Go to CAREnet (opening page of the Internet) and go to HR Benefits/Employee Discounts Click on Covenant Convenience (first listing on that page). There will be links to business that can help you with grocery shopping (yes, it will be done for you!!), automobile repairs/maintenance, etc. You will want to save the phone number of these businesses because you might need them in an emergency. Soon, there will be more discounts available to all Covenant employees so keep checking. ENJOY!

Covenant School of Radiography Accepting Applications for Fall Semester

Covenant School of Radiography is now accepting applications for the 2014 fall semester. CSOR is a 20-month program which begins the first Monday in August. Applications are due no later than March 15th, but prerequisite courses can be taken until the end of May. Applicants can apply online at www.csor.covenanthealth.org. The Covenant School of Radiography is located at 2002 West Loop 289, Suite 120 in Lubbock, Texas 79407. For more infor-mation, visit www.csor.covenanthealth.org or call 806-795-9803.

School of Surgical Technology Covenant School of Surgical Technology is now accepting applications for the 2014-2015 school year. The school is a 12 month program and will begin on July 7th. All applicants will be required to take a standardized math and English exam, as well as be current in CPR certification. Pre-requisites include Medical Terminology. Applications are available on-line, or may be picked up at the school which is located on the CMC campus. For more information concerning the school, visit our website at http://surgitech.covenanthealth.org or contact 725-4307. Deadline for receiving completed applications is April 15th.

Baseline Customer Satisfaction Survey for System Office: Jan. 20-31

Just as patient satisfaction at our ministry is measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, the St. Joseph Health system office will measure internal customer satisfaction by conducting a sur-vey among stakeholders from each ministry during the fourth quarter of fiscal year 2014. To establish a baseline metric for the system office, a random sampling of 33 percent of executives, leaders and staff from ministries throughout the health system will be surveyed Jan. 20-31. Employees chosen to participate will receive an email with a link to complete a simple, five-question, online survey. If you receive a request to participate, we appreciate your prompt and candid response.

Congratulations on Retirement Covenant Health would like recognize & congratulate Janie Terrazas & Doris Here-ford on over 65+ years of service to the health system. We wish you both a happy retirement. Janie Terrazas retired from the Environ-mental Services Department on January 2, 2014 after 30 years of service. Doris Here-ford retired from the Labor & Delivery Department – Birth Certificates on January 3, 2014 after 38 years of ser-vice. Their servant attitudes and gracious hearts will be greatly missed. We wish you

well in your retirement. Plans For Retirement: Janie Terrazas – Janie plans to get some well needed rest, as well as travel and spend time with her grandkids. Doris Hereford - Doris plans to travel, enjoy her family and friends and to go fishing. She just wants to “do whatever.” Thank you ladies for your many years of service. We will miss you.

Online Directions:

Visit www.texastech.com/promocode Enter your promotion code and then click go. Select the game(s) you would like to attend. Enter the number of tickets you would like to purchase and

then select a location. Select mail or print at home and then click check out. Simply follow the prompts to complete your purchase.

This offer is not available on game day.

There are a limited number of tickets available. If you have any questions, please feel free to contact a ticket sales representative. Game information may be obtained at texastech.com.

Rodrick Evans (806) 834-1741

Huddle Deadline

Do you have something that you need all employees to know about? The Huddle may be the perfect way to get the word out. Simply submit your information to bryantw1@covhs.org for review. Make sure and submit your information by Thursday at noon every week in order to make the next edition of The Huddle.

Texas Tech Athletics

Texas Tech Athletics would like to thank Covenant for their continued support. To show our appreciation, we are offer-ing a special group rate to all Covenant employees and their families for the non-conference men’s and women’s basketball games specified below. Tickets may be purchased by going online to texastech.com/promocode and entering the promotional code. Instructions for purchasing tickets are listed below. In addition, you may call one of our ticket representatives at (806) 834-1741 and simply mention the promo code to receive the discounted ticket price.

Games available:

Covenant LifeStyle Centre If your 2014 New Year’s resolution is to become fit and healthy, let Covenant LifeStyle Centre help you get started. With a degreed staff, an abundance of equipment as well as land and swimming pool group exercise classes, there are NO EXCUSES—Get started today! We are located on the top of the East parking garage at Covenant Medical Center or call 725.4386.

Snapshot of Upcoming Events

Employees only: “Long Term Care: Taking Care of Your Future” Jan 15, noon-1p.m., KECC Lunch for the first 25 that register at 725-0633 Courtney S. Crenshaw LTC Product Consultant- Texas “All About Your Credit” Feb 6, 2014, noon-1p.m., KECC Lunch for the first 25 that register at 725-0633 Celia Boone and Kristi Redwine, Personal Bankers Community: Heart Matters “Keeping Your Identity Healthy and Safe” Jan 31, 2014, 9-10 a.m., KECC Celia Boone and Kristi Redwine, Personal Bankers

New Employee Deals SportClips-With a valid Covenant Health employee ID

you can get: a free haircut if you are a new client OR if you are a returning client, you can get a free MVP up-grade. This offer is only valid at the SportClips on 19th and Memphis.

Massage by Patti Hill-With a valid Covenant Health em-

ployee ID you can get: $10 off an hour Swedish mas-sage. Patti works by appointment only. For more infor-mation about services offered or to make an appoint-ment, call her at 806.239.4208.

MEN’S BASKETBALL OSU Sat. 2/8 8:30 p.m. Kansas State Tue. 2/25 6:00 p.m. Promo Code: MBB13 $10 Each WOMEN’S BASKETBALL Iowa State Sat. 1/25 7:00 p.m. Baylor Wed. 2/12 6:30 p.m. Promo Code: WBB13 $7 Each

Holiday Weigh-Out

The holidays are over and the routine is starting to come back. Which means the Holiday Weigh-OUT is here!!!! The 6th Annual Holiday Weigh Challenge has come to an end! It is time to Weigh-OUT! Weigh-out will be the week of Monday, January 13th through Friday, January 17th. YOU HAVE TO WEIGH-OUT AT THE SAME PLACE YOU WEIGHED IN AT!!! If you haven’t gained more than two pounds, you will receive 1,000 Reward Points. In addition, you will be entered into a drawing and three lucky people will win an additional 5,000 Reward Points! Challenge yourself and your co-workers to stay healthy during the holiday season and join the Holiday Weigh-In Campaign! Weigh-Out Locations Employee Health Medical Center: Mon-Fri, 7:15am-4:30pm Employee Health Lakeside: Mon, Wed & Fri, 8:00am-12:00pm LifeStyle Centre: Mon-Fri, 5:30am-8:00pm Surgicenter: Mon-Fri, 8:00am-3:00pm HealthPlus: Mon-Thurs, 8:00am-5:00pm, Fri, 8:00am-12:00pm Specialty Hospital: Mon-Thurs, 8:00am-3:00pm Southwest Medical Park Exam Room #37: Mon, Wed & Fri, 8:00am-12:00pm Levelland Employee Health: Mon-Fri, 9:00am – 2:00pm Plainview Education Dept Room #408: Mon – Fri, 7:00am – 4:00pm Questions? Contact Discover Wellness – 725-4490

Spotlighted in the Lubbock Avalanche-Journal

Are you a health professional that wouldn't mind sharing more about your story, what you do and what kind of research you are doing with the Lubbock Avalanche-Journal? The Lubbock Avalanche-Journal is starting a new segment that is a ‘meet your healthcare professional’ spotlight. They are interested in featuring doctors, nurses and others that take care of patients! This would be a way for the community to learn more about the person taking care of them, not just the professional side. Also, she is looking for medical professionals that are currently working on research projects. They want to know why medical professionals are doing the research and how it will help the com-munity. This is a GREAT way to get all the great Covenant Health employees recognized for all the great work you all are doing and will continue to do. We just need volunteers! If you are inter-ested in participating, please email Whitney Bryant at bryantw1@covhs.org. Make sure and include a little background information on your research and why you are interested in the subject.

MEDITECH Success Stories

• Many of you know that we initiated a MEDITECH Improvement Workgroup back in November. This workgroup includes senior leadership, the MEDITECH team and Information Technology. The team is meeting three times a week to identify and expedite enhancements and fixes in MEDITECH. The goals of the group include: improving communication, acquiring and coordinating support personnel, streamlining the change request process and follow up and improving workflow and processes. Since forming this group, we have had many successes that we would like to share with you.

• Dr. Amy Thompson will lead the newly established Pediatric Focus Group. This is a huge success in that we have a representative leading a group that didn’t exist before. This will result in Covenant Health having a voice and the ability to change things that have flaws. This also will help to develop consistent care and collaboration amongst the entire system. We are confident that the formation of this group will improve pediatric care.

• We have spent a lot of time revamping the process of telephone support/the service desk. We now

urge you to simply call 5-5555 if you need ANY help with MEDITECH. We added telephone support, so we hope you have noticed a decrease in wait time and quicker resolutions. Here is Service Desk information for the month of December: The Service Desk and support teams received 5,772 requests/incidents in December 2013 from Texas. 1,789 (31%) were Password Resets. Self-Service Password Resets went live on January 6, so users can reset their own passwords. 98% of the requests have been closed taking an average of 2.5 days to resolve.

• Dragon has been stabilized and has been successfully piloted in the Adult and Children’s ED. Dragon

training will once again be available. This entails a one hour one-on-one session with one of our Physician Liaisons (PLS) or the additional support staff on site. These sessions can be scheduled by calling 806-448-8423.

Meet Your Physician Liaisons

Amy Loveless Becca Goicoechea Amanda Foster Wendy Reed Tara Quintanilla

If you need any help with MEDITECH, please call 5-5555 or email AskIT@stjoe.org.

Women & Children’s Cafe Menu

WEEK 3

Monday Tuesday Wednesday

Thursday

Friday

Saturday Sunday

Eggs, two sausage patties, and a biscuit

$3.49

One biscuit with gravy, two sausage patties, and

hash browns $3.49

Eggs, two sausage patties and two pancakes

$3.49

Two orders of bacon and two orders of French toast.

$3.49

Eggs, ham, hashbrowns, and a biscuit with gravy

$3.49 N/A N/A

Tuscan Chicken

Italian Wedding Soup

Beef Barley

Corn Chowder

Chicken Tortilla Soup

Cream Of Mushroom

Beef Vegetable

Cream of Broccoli

Chicken Noodle Soup Tuscan Chicken

Tempura Chicken

Flank Steak

Alfredo Tr-Pepper

Breaded Pork Chop

Baked Fish

Vegetarian Quesadilla

Honey Glazed Chicken

Jamaican Jerk Tilapia

Spinach & Mushroom

Beef Stroganoff

Chicken with Mushroom Vegetarian Stuffed

Pepper

Fried Catfish

Chicken Marsala

Vegetarian Lasagna

Chicken Fried Steak

Herb Baked

Chicken

Spicy Fried Chicken

Beef & Vegetable Stir-Fry

Broccoli

Stewed Tomatoes

Yellow & Green Squash

Country Cabbage

Carrots

Turnip Greens

Harvard Beets

Breaded Okra

Green Beans

Breaded Okra

Carrots

Turnip Greens

Roasted Red Potatoes

Hush Puppies

Sauté Asparagus

Mashed Potatoes

Cream Gravy

Mashed Potatoes

Cream Gravy

Rice

Mashed Potatoes

Jasmine Rice

Cream Gravy

Mashed Potatoes

Sweet Potatoes

Cream Gravy

Roasted Veggies

Mac & Cheese

Red Potatoes

Fresh Zucchini

Cilantro Rice

Couscous

Mexi-Corn

Green Beans &

Carrots Mushrooms & Red

Onions

Broccoli & Cauliflower

Green Beans

Mexi-Corn

Fried Okra

Veggie Blend

Carrots

Cobbler Dumplings Cobbler Dumpling Cobbler Cobbler Cobbler

Baked Potato

Baked Potato

Baked Potato

Baked Potato

Baked Potato

West Side Café Menu Copy and paste the link below into your browser, save it to your favorites, and click on it anytime to get daily and weekly menus, nutritional data, catering information, and give us your feedback. Check back often to find out what’s new in the café.

www.aramarkcafe.com/covenanthealth

January 13th – 19th

Monday Tuesday Wednesday

Thursday

Friday

Saturday Sunday

Eggs, two sausage patties, and a biscuit

with gravy

One biscuit with gravy, two sausage patties,

and hashbrowns

Eggs, two pancakes, and two sausage.

Two orders of bacon, and two slices of French toast.

Eggs, ham, hashbrowns, and a biscuit with gravy

N/A N/A

Tuscan Chicken & Pasta

Chipotle Chicken &

Tomato

Chipotle Chicken & Tomato

Beef Barley

Chipotle Chicken & Tomato

Chicken Tortilla Soup

Chipotle Chicken & Tomato

Farm Fresh

Veggie Chicken

Chipotle Chicken & Tomato

Cream of Broccoli

Chicken Double Noodle Soup

Tuscan Chicken &

Pasta Soup

Southwestern Flank Steak

Tempura Chicken

Breaded Pork Chop

Jamaican Jerk Tilapia

Honey Glazed Chicken

Beef Stroganoff

Fried Whitefish

Chicken Marsala

Chicken Fried Steak

Herb Baked Chicken

Chicken Strips

Baked Ham

Cavatappi Pasta Baked Fish

Vegetable Quesadilla

Mushroom Spinach Strata

Chicken Breast w/

Mushrooms

Stuffed Peppers

Vegetarian Lasagna

Chef's Choice

Chefs Choice

Mashed Potatoes

Cream Gravy Sauteed Zucchini &

Squash

Mashed Potatoes

Cream Gravy

Green Beans

Harvard Beets Green Beans &

Carrots Chipotle Mac &

Cheese

Turnip Greens

Harvard Beets

Carrots

Roasted Red Potatoes

Green Beans &

Carrots

Mashed Potatoes

Broccoli

Mexi-Corn

Mashed Potatoes Cream Gravy

Sauteed Zucchini &

Squash

Okra & Tomatoes

Jasmine Rice

Broccoli

Carrots

Frizzled Sweet Potatoes

Cabbage

Garlic Roasted Vegetables

Fried Okra

Roasted Potatoes

Zucchini & Tomatoes

Cilantro Rice

CousCous

Hush Puppies

Asparagus Saute

Herbed Zucchini

Green Beans

Corn

Fried Okra

Veggie Blend

Chicken Vegetable Lo Mein Taco Salad Chicken Caesar

Salad Beef & Chicken

Fajitas Texas Barbeque N/A N/A