110803-IT-502-V2

Module Name:

Course Code:

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IILM Graduate School of Management

Module Manual: Enterprise Resource PlanningAcademic Year: PGDM/2011-12

Module Name Sector Job ProfileEnterprise Resource Planning On completion of this course

students will be able to get jobs in all sectors.

-Business Analysts-ERP project management team member-User of ERP either in Finance, Sales or Inventory

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1.Introduction to the Module and Module Objective

With the increasing need for information fluidity across enterprises, the need for systems which are able to connect all functions of the organizations is becoming paramount. Traditionally IT played the role of a support service and was limited to management reporting. However, now technology and its proliferation have resulting in IT moving to a more strategic role. Most of the leading organizations today understand that their success depends on how effectively they manage information across the entire enterprise.

ERP is an integrated packaged software solution covering business processes and functions of diverse industry needs and refer to large programs which help manage enterprise –wide business processes, using a common database and shared management reporting tools. Once configured, ERP allows information to be entered at a single point in the process, and also updates a single, shared database for all functions that directly or indirectly depend on this information. These systems are therefore complex and extensive.

For an organization, ERP systems represent a significant business investment. Unless deployed and used effectively, ERP can be a drain on resources rather than resulting in efficiency and competitive advantage. In order to leverage value from ERP systems, it is extremely important for all future managers to understand all functional and managerial aspects of ERP systems.

This module facilitates students to understand what an Enterprise Resource Planning (ERP) system is and how it can be used in an organization. The module delves on the evolution, implementation, and advantages of ERP, providing a comprehensive coverage of the ERP market as well as the different ERP modules. It aims to provide an overview of the major players – Vendors, Users, Consultants, of the ERP market. Current trends and decision making issues are addressed through a cross-functional view of ERP.

Using SAP, the market leader amongst all ERP packages, the module aims to impart an understanding of how the fundamental business processes interact with SAP ERP in functional areas such as Sales and Distribution, Material Management, Production Planning, Financial Accounting, Controlling and Human Capital Management.

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2.Introduction to the Tutors

2.1 Area ChairName: Pitamber DwivediPhone Number: 0120-6670600Email ID: pitamber.dwivedi@iilmgsm.ac.inCabin Location: 321Website URL: http://www.iilmgsm.ac.in/faculty/diwedi.html

2.2 Module Leader

2.3 TutorsS.No Tutors Website Link

1. Mr. Abdul Majid Khan http://www.iilmgsm.ac.in/faculty/abdu

l-khan.html

3. Module Pre-requisites

The approach to teaching and learning starts from the position that you know very little about Enterprise Resource Planning systems and that you need to be introduced to the basic concepts about Enterprise systems and their potential. However the module assumes that you are conversant with concepts and issues generic to Information Systems.

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4. Module Overview

Session

Topic Instructor

1 ERP and organizations Module Instructor2 ERP Life Cycle 3 ERP Systems Architecture 4 ERP Implementation Strategies & Governance 5 Organizational Change and Business Process Re-engineering 6 Security ManagementHands-on Exercises on SAP 7 Introduction to SAP ERP and Navigation in SAP Solutions Module Instructor8 Case Study: Global Bike Inc.9 Sales and Distribution Module10 Case Study: Sales and Distribution11 Case Study: Sales and Distribution (contd.) 12 Materials Management Module13 Case Study: Materials Management14 Case Study: Materials Management (contd.)15 Guest Lecture Guest Speaker16 Production Planning (PP) Module 17 Case Study: production Planning ( exercise 1)18 Case Study: production Planning ( exercise 2)19 Financial Accounting (FI) module20 Controlling (CO) Module21 Introduction to Human Capital Management Module22 Case Study : HCM23 Case Study: HCM (contd.)24 Project Viva

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5. Module Readings

5.1 Main Texts1. Luvai F. Motiwalla & Jeff Thompson, Enterprise Systems for Management,

Pearson Education2. You will be referring to the SAP handouts and exercise set for the hands-

on sessions on SAP which will be provided to you by the module instructor.

5.2 References1. Mahadeo Jaiswal& Ganesh Vanapalli, Text Book of Enterprise Resource

Planning, Macmillan India Ltd.2. Mary Sumner, Enterprise Resource Planning, Pearson Education.3. Alexis Leon, ERP Demystified, Tata McGraw Hill, 2nd edition4. Rajesh Ray, Enterprise Resource Planning- Text & Cases, Tata McGraw Hill.

5.3 Websiteshttp://www.sdn.sap.com/irj/uac/student

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6.Session Plans

6.1-Session 1

ERP AND ORGANIZATIONSThis session will introduce the students to the role of ERP in organizations. ERP systems play a vital role in integrating the functional silos of an organization. They help an organization improve its efficiency and productivity. While on one hand ERP systems bring advantages to an organization, they also have some limitations and challenges.

Learning OutcomeAt the end of the session, students will be able to understand the benefits and limitations of ERP systems. They will also be able to understand the impact of ERP systems on organizational structure; know what is system integration and understand the role of ERP systems in systems integration.

Required ReadingsMotivalla &Thompson – Chapter 1 ( pg 21-38)

Case StudyThe FoxMeyer Drugs' Bankruptcy: Was it a Failure of ERP?, Judy E. ScottThe case can be downloaded from:http://bcc.aucegypt.edu/Who/dr_rateb/syst549/ERP%20Articels/Mohamed%20Fayez%20Mansour%20(800060497)/FoxMeyer1.pdf

6.2-Session 2

ERP Life CycleERP projects need to be managed carefully. The life cycle for any information system consists of pre-implementation, implementation and post-implementation activities. In case of ERP systems, due to their inherent complexity, these activities need careful execution and monitoring.

Learning OutcomeThe students will be able to get an overview of the implementation ERP life-cycle ie pre-implementation, implementation and post – implementation activities associated with ERP. The student will be able to understand the role of the consultant, vendors, and the people in at various stages of the ERP life-cycle.

Required ReadingsMotivalla &Thompson – Chapter 1 ( pg 39-53)

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6.3-Session 3

ERP Systems Architecture ERP systems have evolved from mainframe based architecture to client server architecture and are finally moving towards distributed component architecture. ERP systems can be implemented as Two-tier, Three-Tier, Web-based Architecture or Service Oriented Architecture. It is important for a manager to be able to do a comparative analysis of the various architectures as the architecture affects the implementation strategy and costs.

Learning OutcomeThe students will be able to understand the various types of ERP architectures and the related benefits and drawbacks of each. They will also be able to understand SOA and its impact on ERP. Using the case “ Nestle’s ERP Implementation” the students will be able to look at a real world decision on ERP implementation

Required ReadingsMotivalla &Thompson – Chapter 3 ( pg 86-99)

CasesNestle's ERP Odyssey, By Worthen Ben. The case study can be downloaded from:http://web.eng.fiu.edu/ronald/ERP/Nestle.pdf

6.4-Session 4

ERP Implementation Strategies & Governance ERP implementation is a project of several months and like any other project, the success depends on how effectively the project is managed. Project management of ERP systems requires strategies for managing Scope Creep and managing ERP resources – Hardware, software and people resources. The Implementation methodologies are dependent on factors such as use of Third Party Products, database requirements, ERP governance and platform issues. ERP Governance outlines and defines committees and workgroups that are responsible for the different components of the implementation.

Learning OutcomeBy the end of this session the students will be able to understand scope creep and how it can be managed. Students will understand why third party products are needed, and will be able to compare different implementation strategies

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such as different implementation methodologies ie vanilla vs chocolate and their impact on the organization. This session will give an appreciation of the skills required for project management, identify the critical success factors in ERP implementation, and realize the value of a control process for managing scope creep. The student will also understand the roles and responsibilities of the Owner, Project Executive, Steering Committee, Application Steward and Project Management Office.

Required ReadingsMotivalla &Thompson – Chapter 5 ( pg 134-149)

6.5-Session 5

Organizational Change and Business Process Re-engineering

ERP implementations bring about changes in the organizational structure, processes and work culture. Change management strategies are required for effective deployment. Studies have shown that causes of ERP failure in most cases can be attributed to people related issues. Moreover, ERP implementations result in change in business processes which vary from incremental improvement to radical de-redesign.

Learning OutcomeStudents will be able to understand how ERP systems lead to BPR. They will be able to identify the role of Change Management and develop change management strategies.

Required ReadingsM&T – Chapter 9 (pg 232-246)

Case Study

Enhancing Business Value Through ERP Enabled E-Business Transformation - M. P. Jaiswal, The Case study is available at the following linkhttp://journalofe-business.org/Volume%20II%20No%202.pdf#page=18

6.6-Session 6

Security Management

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With integration and transparency of information, legal and security issues have become important. Thus issues such as Legal Issues, Security and Disaster Recovery need to be handled.

Learning OutcomeThey will be able to evaluate various models such as Outsourcing, Offshoring, Cloud Computing /SaaS models of using ERP and also understand the legal and security issues related to ERP systems. Students will understand the numerous components to system security and why security must be planned, tested, and ready by the time the ERP implementation is at Go-Live stage.

Required ReadingsMotivalla &Thompson –& Chapter 10 ( pg 265-293)

6.7-Session 7

Introduction to SAP ERP and Navigation in SAP Solutions This session is intended to explain how the fundamental business processes interact with SAP ERP in functional areas such as Sales and Distribution, Materials Management, Production Planning, Financial Accounting, Controlling, and Human CapitalManagement. Since most students are unfamiliar with SAP systems, the session will introduce them to the SAP environment. The general understanding of GBI, the company, prior to embarking on hands-on exercises in the SAP Client is essential.

Learning OutcomeOn completion of this session, students will be able to understand how SAP plays an important role in integrating all functional areas of an organization. On completion of the session, the students will be able to navigate through the user interface to work on business processes on their own.

Required ReadingsSAP Handout files

• Intro_ERP_Using_GBI_SAP_slides_v2.01.pdf

• Intro_ERP_Using_GBI_Navigation_course[A4]_en_v2.01.pdf

• Intro_ERP_Using_GBI_Navigation_slides_en_v2.01.pdf

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6.8-Session 8

Case Study: Global Bike Inc. A general understanding of GBI (the company) prior to embarking on hands-on exercises and case studies in the SAP ERP client is essential. This session provides a historical background for how GBI began and an overview of its operations and strategy. This information will be used extensively throughout the SAP GBI 2.0 curriculum material

Learning OutcomeOn completion of this session, students will be able to understand the operations and strategy of Global Bike Inc. They will also understand the organizational structure of GBI. Using the data about GBI, students will be able to understand the master data, organizational structure, rules and transaction data s defined in SAP.

Required ReadingsSAP Handout

• Intro_ERP_Using_GBI_Story[A4]_en_v2.01.doc

6.9-Session 9

Sales and Distribution ModuleThe sales and distribution activities include the sales support, Sales, shipping and transportation, billing and credit management.The session will introduce the students to the S&D module of SAP. The session will introduce the SD organizational structure, Master Data and Processes.

Learning OutcomeStudents will be able to carry out the sales order cycle for GBI. Using SAP the students will be able to learn all the steps in a sales order cycle such as creation of sales order, creating a delivery note for sales order, checking Stock Status, picking material on Delivery Note, posting Goods Issue, billing and finally posting receipt.

Required Readings1. Intro_ERP_Using_GBI_Exercises_SD[A4]_en_v2.01. pdf

2. Intro_ERP_Using_GBI_Slides_SD_en_v2.01.pdf

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6.10-Sessions 10

Case Study – Sales and Distribution This case study explains an integrated sales and distribution process in detail and thus fosters a thorough understanding of each process step and underlying SAP functionality.The data entry requirements in the sales & distribution exercises ( done in session 9) were minimized because much of the data was stored in the SAP system. This stored data, known as master data, simplifies the processing of business transactions. In the sales order process, we used master data for customers, materials (the products we sold) and pricing to simplify the sales order process.

These sessions would involve creating a new master data, carrying out transactions and studying the document trail.

Learning OutcomeOn completion of the session the students will be able to understand how to perform the order to cash cycle, starting from creating the customer, creating quotation to starting the delivery process.

Required ReadingsIntro_ERP_Using_GBI_Case_Study_SD[A4]_en_v2.01.pdf

6.11-Session 11

Case Study – Sales and Distribution The session will help complete the Sales and Distribution cycle started in the previous session. The exercises in this session will deal with creating and picking delivery note, posting goods issue and will culminate with posting receipt of the final payment. In order to process a complete order-to-cash process the student will take on different roles within the GBI Company, e.g. sales agent, warehouse worker, accounting clerk. Overall, they will be working in the Sales and Distribution (SD), the Materials Management (MM) and the Financial Accounting (FI) departments

Learning Outcome

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On completion of the session, students will be able to learn how to post goods issue, create invoice for customer, display document and pots payment. On completion of sessions 10 and 11, students will be able to understand the integration of SD, MM and FI modules.

Required ReadingsIntro_ERP_Using_GBI_Case_Study_SD[A4]_en_v2.01.pdf

6.12-Session 12

The Materials Management Module The MM module deals with all aspects related to inventory management, purchasing, MRP, physical inventory, valuation of finished /semi finished goods and raw materials, invoice verification and product catalogues. The session will introduce the students to the MM organizational structure, Master data and Processes.

Learning OutcomeOn completion of this session, the students will be able to understand the organizational structure, master data and processes for the MM module. They will also to able to carry out all steps of the procure-to pay- process ie create a purchase order, create goods receipt, create invoice receipt and post payment to vendor. Required ReadingsIntro_ERP_Using_GBI_Exercises_MM[A4]_en_v2.01.doc

6.13-Session 13

Case Study: Materials Management The case study is designed to help the students understand and complete a purchasing process cycle. The students will create a new vendor and process quotations.

Learning OutcomeOn completion of this session the students will be able to create a new vendor, create materials master, display stocks, create purchase requisition, display stocks, create request for quotation, maintain quotation and evaluate quotation. They will be able to understand the process for order goods/material from the vendor.

Required ReadingsIntro_ERP_Using_GBI_Case_Study_MM[A4]_en_v2.01.pdf

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6.14-Session 14

Case Study: Materials Management The complete purchasing cycle carried out in the previous session is incomplete. The cyle gets completed when goods are received from the vendor along with the creating invoice receipt from the vendor and finally posting of payments to the vendor.

Learning OutcomeOn completion of this session students will be able to understand how invoices are received from vendor, good are received and gods receipt generated and finally payment is posted to vendor. The session 13 and 14 will introduce to the students how transactions in MM affect the Financial Accounting, thus highlighting the integration between the two modules. Required ReadingsIntro_ERP_Using_GBI_Case_Study_MM[A4]_en_v2.01.pdf

6.15-Session 15

Guest LectureERP packages are used across various organizations. The aim of a guest lecture would be to sensitize students to the issues and challenges associated with a real life deployment of ERP.Learning OutcomeOn completion of this session, the students will be able to get a practitioners perspective of ERP implementation and its related issues.

6.16-Session 16

Production Planning (PP) Module SAP divides production into multiple processes - Production Planning, Manufacturing Execution and Production – Process Industries. The module can be customized to handle production planning in Discrete, Repetitive Manufacturing or for process industries involving batch oriented process manufacturing such as chemicals, pharmaceutical, food and beverages. The session will introduce students to the PP module of SAP. Learning OutcomeStudents will be able understand the Bill of Material (BoM), display multi levels of BoM, display the various routing options and display the work bench. They will be

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able to understand how production plans are created and work centers are scheduled.

Required ReadingsIntro_ERP_Using_GBI_Exercises_PP[A4]_en_v2.01.pdf

6.17-Session 17

Case Study : Production Planning : exercise 1This case study explains an integrated production planning and execution process in detail and thus fosters a thorough understanding of each process step and underlying SAP functionality.

Learning OutcomeStudents will be able to understand how to create a forecasting view and associated consumption values that will permit forecasting in future. They will know how to prepare a sales and operations plan including defining the route of a finished good.

Required ReadingsIntro_ERP_Using_GBI_Case_Study_PP[A4]_en_v2.01.pdf

6.18-Session 18

Case Study : Production Planning : exercise 2Master Production Scheduling(MPS) generates a series of orders that satisfy the requirements of the Sales and Operations Plan. The planned orders from the explosions of the BOM also have to be handled in order to ensure smooth production planning. This session will take the students through all the exercises required for creation of a production plan.

Learning OutcomeOn completion of the session students will be creating consumption values for a finished production plan and will be able process a complete manufacturing cycle.

Required ReadingsIntro_ERP_Using_GBI_Case_Study_PP[A4]_en_v2.01.pdf

6.19-Session 19

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Financial Accounting (FI) Module Financial Accounting is designed to collect the transactional data that provides a foundation for preparing the standard portfolio of reports. In general, these reports are primarily, but not exclusively, directed at external parties. Standard reports include:- Balance Sheet- Income Statement- Statement of Cash FlowsThe session will introduce the students to the FI module of SAP. The FI module of SAP is fully integrated with all modules of SAP namely Sales and Distribution (SD), Materials Management (MM), Production Planning and Execution (PP) and Managerial Accounting (CO).

Learning OutcomeOn completion of the session students will be able to understand the organizational structure, master data and transaction data of the FI module. They will be able to view the Chart of Accounts, view all general Ledger accounts and will be able to make postings in the General Ledger accounts. They will also be able to understand how a document trail is maintained in SAP.

Required ReadingsIntro_ERP_Using_GBI_Exercises_FI[A4]_en_v2.01.pdf

6.20-Session 20

Controlling Module (CO) Managerial Accounting – also termed Controlling – is designed to collect transactional data that provides a foundation for preparing internal reports that support decision-making within the enterprise. These reports are exclusively for use within the enterprise andinclude:- Cost center performance- Profit center performance- Budgets analysesThese reports are designed for Executives, Senior Management, Department Managers, Controllers, and Cost Accountants.

Learning OutcomeStudents will be able review the cost center structure of GBI, display cost elements and view the document trail.

Required ReadingsIntro_ERP_Using_GBI_Exercises_CO[A4]_en_v2.01.pdf

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6.21-Session 21

Introduction to The Human Capital Management ModuleSAP’s Human Capital Management (HCM) module is a comprehensive, integrated human resources management solution. HCM gives organizations the tools needed to manage the most important asset: its people. The solution provides the framework to help executives, human resources (HR) professionals, and line-of-business (LOB) leaders engage employees and identify, retain, and develop key talent through a robust talent management offering built on a core HCM foundation. The presence of a comprehensive HR system increase efficiency while reducing costs through automation of transactional processes, as well as shared services – maintaining a single record of the truth compliant with local and global requirements.

Learning OutcomeStudents will be able to understand the organizational structure of the HCM module. Taking the example of GBI, the students will be able to create the structure such as employee group, employee subgroups. They will be able to create how the options and settings selected during configuration impact their transactions . The student will also be able to use the document flow and review all the entire transaction carried out.

Required Readings01_Intro_ERP_Using_GBI_Solutions_HCM[A4]_en.pdf

6.22-Session 22

Case Study: Human Capital Management This case study explains a human capital management process using organizational management and personnel administration. The students will be introduced to organizational plan and recruitment process. This case study explains a Human Capital Management process using recruitment, personnel administration and personnel development.

Learning OutcomeStudents will be able to understand the organizational structure, organizational plan and the recruitment policy.

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Required Readings02_Advanced_Using_GBI_Slides_HCM_en.pdf02_Advanced_ERP_Using-GBI-Exercise_Preparations_HCM[A4]_en_v2.pdf02_Advanced_ERP_Using_GBI_Exercises_HCM[A4]_en_v3

6.23-Session 23 Case Study: Human Capital ManagementIn the scenario’s context of the HCM case study introduced in the previous session, a new department in the GBI company is created. Three positions are defined within the new department, from which two are assigned to employees in the course of the case study

Learning OutcomeStudents will be able to create a positions for a new security organizational unit and will be able to understand the processes of hiring employees and maintaining personnel master records. The session will help students understand how personnel master data is created and maintained.

Required Readings01_Intro_ERP_Using_GBI_Casestudy_HCM[A4]_en_v3.pdf02_Advanced_Using_GBI_Slides_HCM_en.pdf02_Advanced_ERP_Using-GBI-Exercise_Preparations_HCM[A4]_en_v2.pdf02_Advanced_ERP_Using_GBI_Exercises_HCM[A4]_en_v3

6.24-Session 24

Summing up session :Case DiscussionThe concepts discussed so far will be summed with the help of small caselets. These caselets will help students apply concepts learnt in the previous sessions.

Learning OutcomeOn completion of this session, students will be able to create the SAP defined organizational structure for various departments across different sample organizations. They will also learn about the various ERP implementations.

7.Assessment Plan

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Internal Assessment: 60%Group Project: 30%

• SAP BPI Exercises & Viva: 30%

End Term Examination: 40%

Total: 100%

Details of Assessment

7.1 Component 1: Group Project (30%)The group project has to be done by a group of 5-6 students. Each group will be given a project which would involve secondary or primary research. The evaluation of the project will consist of two components – a project report and viva. − The project report should consist of 8-10 pages, types in Arial font with a font

size of 11 and line spacing of 1.15. The report cover should clearly state the title, group number and names and IDs of group members. The assessment of the report would be on the basis of relevance of the contents and the depth of understanding. The report will carry 20% weightage.

Warning: Plagiarism of any kind shall be dealt severely and can lead to the dismissal of submitted work. Please refer to the detailed plagiarism policy available on Basecamp for more information.

− The viva will be individual viva and will have a weigtage of 10%. All group members have to be present for the viva. The viva will be based on the report submitted and its application to the theoretical concepts discussed in class.

7.2 Component 2: SAP BPI Exercises & Viva: 30% The Continuous Assessment will be based on the students’ performance in the hands-on SAP Lab sessions. 20% weightage would be given to the lab exercises. These lab sessions would include sessions on FI-CO Module, S&D module and MM module and would be assessed by successful completion of exercises and viva. The viva will carry 10% weightage and will be aimed at gauging the understanding of SAP concepts.

7.3 Component 3:End Term Exam (40%)The end term examination will be a 1.5 hour closed book assessment. The examination will test the student’s ability to apply theoretical concepts to business situations. The examination will also test the student on his/ her ability to apply SAP’s organizational model to real life situations.

8. Format of Submission of Coursework

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All assessments must be submitted according to the deadlines specified by the instructor. Failure to submit without good cause (illness supported by a medical certificate or similar) will result in a zero mark.Submissions are to be mailed to the instructor. When sending files on e-mail, you must ensure the following:

• The files should be saved giving them the name in the following format:“Group number”

• The Subject Line of the mail should read "Group project_group number"

• The body of the email should specify the enclosed attachments and your details is Group number, names of group members, their IDs .

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9. Assessment

9.1 Assessment Map

This table shows main assessment methods which are used across module and its stages:

Methods of AssessmentModule A1 A2 A3 A4 A5ERP * * *

Notes:A1: Individual test/ AssignmentA2: Group Assignment/ ProjectA3: Open Book ExaminationA4: Close Book ExaminationA5: Group Presentation

9.2 Teaching Map

This table shows main delivery methods which are used across module and its stages:

Methods of DeliveryModule T1 T2 T3 T4 T5ERP * * *

Notes:T1: LecturesT2: Seminar/ TutorialsT3: Live Projects & PresentationsT4: Lab SessionT5: Guest Lectures/ Industrial Visits

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9.3 Curriculum Map

This table shows the main learning outcomes which are developed and/or assessed in this module:Methods of DeliveryModule L1 L2 L3 L4 L5 L6 L7 L8 L9ERP * * * * *

Notes:L1: An understanding of organizations, their external context and their management.L2: An awareness of current issues in business & management which is informed by research & practice in the field.L3: An understanding of appropriate techniques sufficient to allow investigation into relevant business & management issues.L4: The ability to acquire & analyze data and information.L5: The ability to apply relevant knowledge to practical situation.L6: The ability to work & lead effectively in a team based environment.L7: An improvement in both oral & written communication skills.L8: Be cognizant of the impact of their individual & corporate actions on society and recognize ethical business practices.L9: Be sensitive to the social economic and environmental responsibilities of business.

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ANNEXURE I

Rubrics for Group Project Assessment (30%)

Student Name (SURNAME, First name, Initials): _____________________________ Reg. Number: ______________________

Criteria Description

0(<40 %)

140-49%

250-59%

360-69%

470-79%

5>80%

RUBRICS FOR PROJECT REPORT (20%)

Content Knowledge

Students must provide their findings and analysis for a situation. This will include a good discussion of background, identification of important issues and lessons learnt.

No attempt, or, shows a vague

understanding. NO grasp of

understanding, very limited range

of references.Little or no

consistency in report

Shows a relevant understanding of core concepts evidenced

through use of some relevant references but no application of

concepts

Shows a sufficient understanding and

application of concepts are competent,

A range of appropriate reference used.

Appropriateconcepts and theoriesincluded but not fully

integrated to the solution.

Shows a good understanding and

application of concepts are sufficient,

A wide range of relevant up-to-date references.

Appropriateconcepts and theoriesincluded and largely

integrated to the solution

Shows a very good grasp and understanding

and application of concepts.

A very wide range of references.

Appropriate concepts and

theories included and well

integrated to the solution.

Shows an excellent understanding and Demonstrate good

awareness of all key concepts and their

application.

Very good references. Appropriate theories fully

integrated into the solutions and used for further analysis.

Clearly comprehensive, summarized and precise

Structure and Presentation

The students must be able to present the report in a format which is structured, bring a sequence to the concepts.

Structure unclear and incoherent. Poorly presented.

Problems with structure and presentation.

Structure coherent Presentation good

Structure and presentation satisfactory

Structure supports the concept clearly.. Presentation is clear and appropriate

Structure guides the reader through the concept presented. Excellent presentation and sequencing

RUBRICS FOR INDIVIDUAL VIVA (10%)

Content Knowledge(Individual Assessment)

The viva will be based on the report submitted and its application to the theoretical concepts discussed in class.

No understanding of the problem. No application to concepts and fails to identify key concepts and cannot analyse any additional information

Some understanding of the problem but misses most of the application to concepts.

Very limited ability to analyse the range of information.

Some understanding of the problem its application to concepts

Can analyse limited range of information

Good understanding of the problem and its application to concepts

Can analyse with guidance and can present ideas in predictable way.

Very good understanding of the problem and its application.Can analyse a range of information about the topic

Excellent understanding of the problem and its application to conceptsHas completed researched the topic and can provide novel solutions

SUB TOTAL:

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ANNEXURE II

Rubrics for SAP LAB Exercises and VIVA (30%)

Student Name (SURNAME, First name, Initials): _____________________________ Reg. Number: ______________________

Criteria Descriptio

n0

(<40 %)1

40-49%2

50-59%3

60-69%4

70-79%5

>80%

SAP BPI Exercises &

Viva(INDIVIDUAL)

The aim is to evaluate the understanding of the student about

- SAP environment-SAP functional modules and their underlying issues and applicability

Has not done any exercises and shows no understanding.

Has completed less than 30% exercises

Shows very little understanding of application

of concepts

Has completed less than 50% exercises

Shows some understanding of

application of concepts

Has completed about 75% exercises

Shows good understanding of the

exercises and application of

concepts

Has completed all exercises

Shows good understanding

of the exercises and application

of concepts

Has completed all exercises

Shows excellent understanding of the

exercises and application of concepts

SUB TOTAL

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ANNEXURE III

Rubrics for End term Exam (40%)

Student Name (SURNAME, First name, Initials): _____________________________ Reg. Number: ______________________

Criteria Description 0

(<40 %)1

40-49%2

50-59%3

60-69%4

70-79%5

>80%

END TERM EXAM

-Identification of various concepts

-- Application of the key concepts

-Analysis and Synthesis

No attempt, or, shows a vague understanding

Shows a little understanding but no application of concepts

Unable to analyze the synthesize

Shows some understanding with little application of

concepts

Unable to analyze the synthesize

Shows a sufficient understanding and

application of concepts are competent,

Able to give some analysis of

situations/cases and their synthesis with

problem.

Shows a good understanding

andapplication of concepts are

sufficient,

Appropriateconcepts and

theoriesincluded and

somewhat fullyintegrated to the solution

Shows an excellent understanding and Demonstrate good

awareness of all key concepts and their

application

SUB TOTAL :

110803-IT-502-V2Case No.

Title Topic Discussed No of pages

Shared/ isolated

Brief Cases1. The FoxMeyer Drugs' Bankruptcy:

Was it a Failure of ERP?, Judy E. Scott

ERP systems and their impact on organizations

3 Isolated

2. Nestle's ERP Odyssey ERP systems architecture

6 Isolated

3 Enhancing Business Value Through ERP Enabled E-Business Transformation - M. P. Jaiswal,

ERP enabled Business Process Re-engineering

9 Isolated

4 Global Bike Inc., SAP case study SAP exercises 12 IsolatedCases 1.2.

Total No of pages 30Essential Reading

1. Book Chapters Theoretical concepts about ERP systems

93 Isolated

Total No. of Pages = 93 +30 = 123

Desired Readings1. SAP exercises Carrying out

transactions using SAP across FI-CO, MM, SD, PP and HR modules

322 Will be used in Inventory Management an HR courses

Total No. of pages 322Videos

1.2.3.4.