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University of Brighton Brighton Business School Brighton Business School MSc Managing Change & Innovation Postgraduate Diploma Managing Change & Innovation Postgraduate Certificate in Change Management Course Handbook 1

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University of BrightonBrighton Business School

Brighton Business School

MSc Managing Change & InnovationPostgraduate Diploma Managing

Change & InnovationPostgraduate Certificate in Change

Management

Course Handbook

September 2016

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Welcome from Professor Aidan Berry, Director of Brighton Business School

I am very pleased to have this opportunity to welcome you to our MSc Change & Innovation

courses. As Director of the Brighton Business School I am proud of our recent success in

positioning the Business School a leading local and regional provider of management

courses within a successful university. The University of Brighton improved its ranking by 21

places in the 2008 RAE and the Brighton Business School was in the upper quartile of

Business Schools in terms of the percentage of 4* (world leading) research.

Our mission statement clearly sets out the underpinning teaching and learning philosophy

that will be governing your study whilst on the course.

“Brighton Business School is a professional business school that aims to be a leading provider of exciting and relevant management and professional education that makes a positive difference to current managers and potential leaders of the future, which is underpinned by appropriate research and which adds value to individuals, employers and society at large.”

The strength of the postgraduate programmes lie in the connections with business, the

public service and professional bodies, a growing research base and staff capability to

make significant organisational impact through teaching that is grounded in theory and

practice. The Brighton Business School considers it a priority to add sustainable value to its

stakeholders through well designed and high quality teaching and learning provision. I

hope that you will prosper as a student on our MSc Change & Innovation course both with

regards to your professional and personal development but also that you will also be able to

build on the learning and networks in the future, long after the completion of the course.

Professor Aidan Berry

Director of Brighton Business School

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PREFACE

The purpose of this course handbook is to provide you with key information about your course, including administrative and academic procedures, and to give you some practical advice on how to make the most of your studies and to explain what to do if you experience any difficulties. Please read the handbook very carefully and keep it at hand for future reference.

Other key documents that you should be familiar with are:

the University of Brighton Student Contract;

the University of Brighton Plagiarism Awareness Pack;

the Brighton Business School Referencing Handbook;

the University of Brighton General Examination and Assessment Regulations (GEAR).

Copies of all these documents are accessible in electronic format on the University’s student intranet, Studentcentral (see 7.6 below), via your Course Area.

You can find a copy of the University of Brighton Plagiarism Awareness Pack at http://staff.brighton.ac.uk/reg/acs/docs/Plagiarism%20and%20how%20to%avoid%20it%20-%student%20notes%202016-17.pdf

The student contract can be found at: https://www.brighton.ac.uk/current-students/my-studies/student-policies-and-regulations/index.aspx

Because of increasing incidents of cases of plagiarism both in this university and others, you are strongly urged to carefully read the Plagiarism Awareness Pack. Penalties for plagiarism can be very harsh and ignorance is no defence! The University has access to special software which can detect plagiarism and we will be using this at random throughout the year at all levels, so you have been warned.

If you would like to see any other items included in your course handbook please contact your course administrator and, whilst we cannot promise to change things straight away, we will do our best to improve the handbook in future years.

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CONTENTS

1. COURSE LEADER INTRODUCTION

2. BRIGHTON BUSINESS SCHOOL

3. COURSE MANAGEMENT AND ADMINISTRATION

3.1 Course management team and examination boards3.2 Communications between staff and students3.3 Where to turn for advice and guidance3.4 Annual academic health process

4. COURSE STRUCTURE AND CONTENT

4.1 Course aims4.2 Course structure & content

5. COURSE ASSESSMENT 5.1 Nature of assessment5.2 Coursework marking criteria5.3 Coursework presentation5.4 Referencing your work5.5 Coursework word limit and word ranges5.6 In-class activity5.7 Coursework submission5.8 Late coursework5.9 Coursework extensions5.10 Feedback on coursework5.11 Mitigating circumstances5.12 Academic Misconduct - Plagiarism, collusion and cheating in

examinations5.13 Appealing the decision of an examination board5.14 University academic regulations - GEAR

6. COURSE SPECIFIC REGULATIONS

6.1 Compensation within modules (qualified pass) 6.2 Compensated credits6.3 Referral rules6.4 Requirement for Award (MSc, PG Dip & PG Cert) 6.5 Criteria for the award of overall distinction & merit 6.6 Deferrals

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6.7 Intercalation 6.8 Withdrawal6.9 Registration period

7. LIBRARY, COMPUTING AND MEDIA SERVICES

7.1 The library service7.2 Library services to part-time students7.3 The Online Library7.4 Computing services for students based at Moulsecoomb7.5 Media Centres7.6 Studentcentral7.7 ASK Study Guide7.8 Useful web addresses

8. STUDENT SERVICES

9. STUDENT ENTITLEMENTS AND RESPONSIBILITIES

9.1 Student Charter9.2 Brighton Business School – attendance & engagement policy9.3 Disability statement9.4 Fire evacuation9.5 Observing copyright laws

10 University of Brighton Alumni Association

APPENDIXSupport for international students

1. COURSE LEADER INTRODUCTION

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Welcome to our suite of courses: Postgraduate Certificate Change Management; Postgraduate Diploma Managing Change & Innovation and MSc Managing Change & Innovation

I am delighted that you are about to embark on a University of Brighton Business School Change Management programme. These programmes have a proud history here at Brighton and were first developed in the early nineties in response to increasing interest amongst managers in the challenges of change management.  Since then, demands within the economy for change management skills have increased and programmes have reflected these new demands in philosophy and structure. Ahead of you is an interesting course examining the phenomenon of change, its leadership and management. You will be examining the changes that occur within yourself as well as those occurring at work. The understanding and management of such internal change could be at least as important as the work situated changes.

This handbook contains information about our programme. Within its pages, I hope that you will find all the information that you will need to complete the programme. I hope that you will find the content both informative and interesting.

The course team and myself are confident of providing you with an exciting, stimulating and engaging programme for the forthcoming year. I hope that you find it enjoyable and rewarding. Please, as always, contact me if you have any problems or issues relating to the course.

Best wishes for an enjoyable year.

Steve ReeveCourse Leader

Stephen [email protected]

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2. BRIGHTON BUSINESS SCHOOL

Your school is Brighton Business School. The Director of Brighton Business School is Professor Aidan Berry. More information about the work of the School may be found on the school web site at: www.brighton.ac.uk/bbs

The Business School’s contact details are:

Brighton Business SchoolUniversity of BrightonMithras HouseLewes RoadBRIGHTONBN2 4AT

Tel: (01273) 600900 (Switchboard)Fax: (01273) 642980

The Academic year dates for the School are:

AUTUMN TERM

26 September 2016 - 16 December 2016

SPRING TERM

9 January 2017 – 31 March 2017

SUMMER TERM

24 April 2017 – 9 June 2017

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3. COURSE MANAGEMENT AND ADMINISTRATION

3.1 Course management team and examination board3.2 Communications between staff and students3.3 Where to turn for advice and guidance3.4 Annual academic health process_________________________________________________________________

3.1 Course management team and examination boards

3.1.1 Course management team

Responsibility for the day-to-day running of your course lies with the course management team, comprising your course leader, your course administrator, and the members of staff teaching on the course. Their contact details are as follows:

Responsibility Staff Room no Tel no E-mail addressCourse Leader Steve Reeve M224 2967 [email protected] Course administrator

Christine Gaterell M225 2984 [email protected]

Senior Lecturer Mark Hughes M124 2574 [email protected] Senior Lecturer Jenny Knight M144 2973 [email protected] Research Fellow

Tim Brady 01273 877932

[email protected]

Profiles of academic staff may be found on the School website at:http://www.brighton.ac.uk/bbs/contact/academic.php

3.1.2 Maintaining feedback arrangements between students & lecturers

Given block mode attendance on the open version of the courses and off-site residential settings for corporately contracted programmes, we operate a system where a part of every block/workshop may be assigned to feedback and areas of concern. Any such feedback is reported to the course leader post block/workshop, who will immediately contact the student/s should further resolution be necessary. As stated elsewhere in this handbook, the course leader is contactable at all times to discuss and resolve any feedback issues from any student/s.

On corporate contracted programmes it may often be the case that a separate contractee evaluation scheme runs parallel to the course, and normally the course leader (or appointed team member) attends such meetings at strategic level.

3.1.3 Examination boards

Each course within the School is allocated to an examination board, which considers each student’s overall performance and makes decisions on awards and progression.

3.2 Communications between staff and students

Effective communication between staff and students is very important, and the School facilitates this in a range of ways.

3.2.1 We contact you

By e-mail – using your University e-mail address (see 3.2.6 below)

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Through Studentcentral By mobile phone

3.2.2 You contact us

By e-mail. E-mail addresses of all staff are readily available. By knocking on the doors of academic and administrative staff By calling us by phone Important messages and official documents can be handed in to the

Postgraduate Office (M225)

3.2.3 Postgraduate office

The Postgraduate Office is located in Room M225 and is staffed by Julie Watson and her team of course administrators. They have responsibility for all initial enquiries: for most queries you should see them first (what to do, where to go, requests for freely available handouts, information sheets, etc).

Opening times during term time

Mithras House:07.00 – 21.00 (Monday- Thursday)07.00 – 19.00 (Friday)

Postgraduate Office:08.30 – 17.00 (Monday to Thursday)08.30 –16.30 (Friday)

3.2.4 How to locate an office or lecture room

Most University room numbers are in two parts each of which convey information. For example, to find room M160, you need to go to Mithras House, then the first floor (the first digit is a “1”) and then look for room M160. Similarly the computer pools will have numbers such as MA201, signifying Mithras Annexe, on the second floor and W321, somewhere on the third floor of the Watts Building. Outside the School Office (M140) you will find on the wall a list of all the staff with their telephone numbers, e-mail addresses and office numbers. Students enrolled through a corporate programme structure will principally be using remote contact through the addresses and media mentioned earlier.

3.2.5 University telephone numbers

The standard University telephone exchange number is 01273 600900. To directly reach a member of staff, once you know their internal extension number you need to add 64 before the internal extension number. For example, the postgraduate office extension is 2197. To reach them from outside you would need to dial 01273 642197. Alternatively dial 01273 600 900 and ask for a particular member of staff.

3.2.6 Your email address

Every member of the university has a central email address usually in the form [email protected]. This is the address that we will use to contact you.

3.2.7 Proof of enrolment

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If you need a letter confirming your enrolment on a University course (e.g. for the purposes of a career development loan from your bank) you must request this from Academic Services, Ground Floor, Cockcroft Building. Please note that your School staff are not permitted to produce these letters.

3.3 Where to turn for advice and guidance

Although every effort is made by staff to ensure that your course runs without problems we recognise that these do occasionally arise. The following notes provide guidance on the procedures to be followed in the event of problems arising during the course or with assessment. At each stage it is expected that the staff involved will try to find a solution to the difficulty. However, you should bear in mind that in some cases it is not within their power to solve them and, as such, it may need to be referred on to another body. It is permissible to miss out a stage in these procedures when a problem is urgent and the appropriate lecturer/tutor is unavailable, or where for other reasons it may be appropriate. If you are not satisfied that your problem has been fully resolved, you may wish to make use of the complaints resolution procedure referred to in the Student Contract. The first stage (Early Resolution) requires you to raise your concern with one of the School Complaints Officers which you can do by email to Lucy Fullbrook who will forward to the appropriate officer [email protected]

3.3.1 Administrative problems

In the first instance, you should contact your course administrator about problems of an administrative nature. If the problem still remains unresolved then you should contact your course leader.

3.3.2 Personal problems In the first instance, you should contact your course administrator or course leader.

3.3.3 Academic problems (unrelated to coursework)

Stage 1 Discuss with lecturerconcerned

Not Resolved Resolved No further action needed

Stage 2 Bring to attention ofcourse leader or deputy course leader

Not Resolved Resolved No further action

needed

Stage 3 Bring to attention ofthe Assistant Head

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Postgraduate Studies

Not Resolved Resolved No further action needed

Stage 4 Bring to the attention of the Director of the School

If you are not happy that your complaint has been satisfactorily resolved please contact the School Complaint Officer, details as above.

3.3.4 Problems associated with completing coursework

Problems completing coursework should follow the pattern below:

Stage 1 Discuss with lecturer concerned

Stage 2 If necessary request from the course administrator and then complete an Assignment ExtensionForm, getting the approval of your Course Leader, and/ or Mitigating Circumstances Form and notify your course leader in writing of the nature of the problem and its potential effect

Stage 3 Lodge copies of the document outlined in Stage 2 with the Postgraduate Office marked for the attention of the lecturer concerned and the Chair of the Examination Board.Please make sure that you obtain a copy from the Office staff when submitting these forms

For further information about obtaining coursework extensions see 5.9 (below), and for further information about submitting a mitigating circumstances form see 5.14 below.

3.4 Annual academic health process

The basic building block of the University’s quality assurance system is the Annual Academic Health process, which ensures that all courses and their constituent modules are reviewed annually, drawing upon a range of data as appropriate. Reports are produced from module through to course level, and are synthesized into school reports which consider the range of courses within their portfolio. Schools’ reports are considered at faculty and university level. External examiner reports and student feedback are a vital part of this process.

Within Brighton Business School, all course academic health reports are considered and approved at the School’s Annual Academic Health Afternoon in October, to which student representatives are invited to attend and participate. Copies of all approved academic

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health reports and the School Academic Health Report will normally be published on the school area by mid-November. 4. COURSE STRUCTURE AND CONTENT

4.1 Course aims4.2 Course structure & content

___________________________________________________________________

4.1 Course Aims

On completion of the PG Certificate in Change Management stage, graduates will demonstrate the commencement of the following postgraduate qualities:

critical awareness of current problems / new insights at the forefront of their field of study understanding of techniques applicable to advanced scholarship originality in the application of knowledge, practical understanding and interpretation of knowledge through research and enquiry autonomous and professional planning and implementation self-direction and originality in tackling complex issues applied and appropriate evaluation criteria analysis of personal and social processes creation, identification and evaluation of options systematically in order to make judgements and decisions and specifically in terms of the Postgraduate Certificate in Change Management :

The identification and understanding of competing approaches to the analysis of managing the human aspects of change with particular reference to individual, group and team processes. The critical analysis of the role of leadership within organisational change from a range of competing theoretical perspectives, set against an understanding of the significance of power and politics in organisational change processes. The discernment of, and ability to provide explanations for, patterns of activity and behaviour outside a given organisation which will have a likely and consequential effect on the change processes within the given organisation.

Knowledge and theory outcomes:On completion of the programme, and in support of the above aims, graduates will be able to:critically evaluate their own change management practices critically apply and evaluate change theoriesexplain the individual, technological, economic and social processes that have contributed to change practice outcomes

Skills outcomes:Applied business and management skills graduates will show their value to the workplace and the economy at large through the following skill oriented capabilities:

Learning through reflection on practice and experience.Selecting appropriate leadership style for situations; setting targets, motivating, monitoring performance, coaching and mentoring, continuous improvement.

Conducting research into business and management issues.

Personal effectiveness: self-awareness and self-management; time management; sensitivity to diversity in people and different situations; the ability to continue learning.

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Critical thinking and creativity: managing creative processes in self and others; organising thoughts, analysis, synthesis, critical appraisal.

Ethics and value management: recognising ethical situations, applying ethical and organisational values to situations and choices.

Effective performance within a team environment and the ability to recognise and utilise individuals' contributions in group processes; team selection, delegation, development and management.

Module Descriptors can be supplied on request.

4.2 Course Structure & content

This section includes an outline of the structure of the programme, including stages of study and progression points. Course Leaders may choose to include a structure diagram here.This award encapsulates the module-based study that would have been undertaken by candidates through a variety of routes: open, client-based, and semi-open. All contributing modules are already validated. The academic principles behind this award stress flexibility; engagement with the university’s economic and social context and access to leading researchers in this field found at the Business School.

The final integrative project stage allows candidates to purposively integrate their learning from the previously studied and passed modules. They will frame their learning in an integrative, problem and inquiry-informed project.

Given the likely routes and timing which may be followed, there may be two exit points (award boards) winter and summer, although the main board will feed into the ‘winter’ award ceremony.

Open or client-sponsored corporate students have the opportunity to achieve a postgraduate certificate in change management (under current validation rules) after successfully passing three modules.

Should they so choose, they may progress rather than accept this award and would be able to claim a postgraduate diploma in managing change and innovation on completion of a further three modules from the diete.g.modules: Managing the Human Aspects of Change; Political and Institutional Perspectives on Change Management;Leadership of Change. Once successfully completed a candidate may exit with the Postgraduate Certificate in Change Management (as under current validation).

Followed by modules:Systems and Complexity Approaches to Change ManagementManaging New Forms of Innovation Managing Innovation through Strategic ProjectsOnce successfully completed a candidate may exit with the Postgraduate Diploma in Managing Change and Innovation

Should a candidate wish to complete the MSc then the module:Change & Innovation Case Analysis must be successfully completed.

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Given the audience and market for the above diet, modules may be undertaken in any order, other than the Integrative Management Practice Case Study being the completion unit.

APL of other institution modules; course team acceptance of other appropriate and aligned postgraduate management masters modules and newer change or innovation focused modules may be considered in future to populate the overall award title within the cognate field covered by these awards subject to examination regulations (p.16).Status:M = Mandatory (modules which must be taken and passed to be eligible for the award)C = Compulsory (modules which must be taken to be eligible for the award)O = Optional (optional modules)A = Additional (modules which must be taken to be eligible for an award accredited by a professional, statutory or regulatory body, including any non-credit bearing modules)Level1

Module code

Status Module title Credit M

MMNM83 C Managing the Human Aspects of Change (M) 20 MNM81 C Political and Institutional Perspectives on

Change Management (M)20

MNM82 C The Leadership of Change (M) 20MNM80 C Systems and Complexity Approaches to

Change Management (M)20

IMM05 C Managing New Forms of Innovation (M) 20IMM06 C Managing Innovation through Strategic

Projects (M)20

MNM66 M Change & Innovation Case Analysis (M) 60As requirements for client-based programmes have modified over time, there are a suite of modules (above) from which the requisite number of modules (120 points) may be drawn. It is further envisaged that this pool may grow, as course team acceptance of other appropriate and aligned postgraduate management masters modules and new innovation and change focused modules and associated programme and project oriented modules become available. Therefore modules above or agreed equivalents are compulsory, whereas the integrative Change & Innovation Case Analysis is mandatory.

Status:M = Mandatory (modules which must be taken and passed to be eligible for the award)C = Compulsory (modules which must be taken to be eligible for the award)O = Optional (optional modules)A = Additional (modules which must be taken to be eligible for an award accredited by a professional, statutory or regulatory body, including any non-credit bearing modules)

1 All modules have learning outcomes commensurate with the FHEQ levels 0, 4, 5, 6, 7 and 8. List the level which corresponds with the learning outcomes of each module.

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5. COURSE ASSESSMENT 5.1 Nature of assessment5.2 Coursework marking criteria5.3 Coursework presentation5.4 Referencing your work5.5 Coursework word limit and word ranges5.6 In-class activity5.7 Coursework submission5.8 Late coursework5.9 Coursework extensions5.10 Feedback on coursework5.11 Mitigating circumstances5.12 Academic Misconduct - Plagiarism, collusion and cheating in

examinations5.13 Appealing the decision of an examination board5.14 University academic regulations - GEAR

_______________________________________________________________________________________________________________________________

5.1 Nature of assessment

You will be assessed in each of the modules that you study, which is designed to enable you to demonstrate that you have achieved the learning outcomes for the module.

The nature of assessment will vary from module to module, and may comprise one or more components. The principal form of assessment is coursework. Coursework may take many different forms e.g. an essay, a report, a dissertation, a reflective statement. The learning outcomes and assessment regime for every module may be found in the relevant module descriptors. Copies of all module descriptors are accessible, by module code, via the “My School: Brighton Business School” area on Studentcentral.

The purpose of assessment is to enable students to demonstrate that they have fulfilled the learning outcomes of the module. Specific assessment methods will vary from module to module, and will be an integral part of the teaching and learning strategy of the module.

5.2 Coursework marking criteria

Grading of assessed work

Grading criteriaThe following grading criteria, based on the University’s postgraduate marking/ grading descriptors, indicate the marks and classifications to be awarded for various standards of written work. Your work will be marked in percentages, with the exception of those few modules that just need Pass/fail as each subject has its own emphases and as assignments may vary in their approach (e.g. essays, reports, projects etc.) so descriptions offered here are inevitably generalised and will need to be interpreted and adapted to the specifics of each assignment. Sometimes you will be issued with supplementary grading criteria which are specific to the particular task you have been set.

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*High Distinction (80-100%)An outstanding response to the task: all learning outcomes/assessment criteria have been achieved to an exceptionally high level. The work demonstrates most or all of the following characteristics beyond that expected for work at the given level of study within the discipline: Exceptional display of understanding, exploration, insight and/or research Potential for publication/exhibition2 and/or ability to undertake further research All specifications for the assessment task, including word limit where appropriate, have

been strictly adhered to The organisation, structure and standard of presentation of the work, including any subject-

specific conventions3 where appropriate, are exemplary throughout Evidence of effective communication of work to specialist and non-specialist audiences Stimulating and rigorous arguments that are likely to be at the limits of what may be

expected at this level The work has been approached and/or executed/performed in an original way Inspirational, innovative and authoritative - evidence of intellectual rigour, independence

of judgement and insightful contextualisation, including relevant theory/literature/artefacts/performance

Clear evidence of extensive study and demonstration of ability to reach appropriate decisions based on incomplete or complex evidence

Evidence of very high quality analysis, synthesis, evaluation and critical appraisal Outstanding problem solving skills – suggests alternative approaches Ability to address complex issues both systematically and creatively - challenges

established knowledge

*The high distinction grading criteria is provided purely for guidance and will not be reflected on

your transcript or final degree certificate.

Distinction (70-79%)An excellent response to the task: all learning outcomes/assessment criteria have been achieved to a high standard and many at an exceptionally high level. The work demonstrates most or all of the following characteristics in relation to those expected at the given level of study within the discipline: In-depth understanding, exploration, insight and/or research Potential for publication/exhibition4 and/or ability to undertake further research All specifications for the assessment task, including word limit where appropriate, have

been adhered to The organisation, structure and standard of presentation of the work, including any

subject-specific conventions5 where appropriate, are excellent throughout Evidence of effective communication of work to specialist and non-specialist audiences Convincing arguments that are likely to be at the limits of what may be expected at this

level The work has been approached and/or executed/ performed in an original way Insightful contextualisation, including relevant theory/literature/artefacts/ performance

2 Includes equivalent influential dissemination3 For example use of language, referencing 4 Includes equivalent influential dissemination5 For example use of language, referencing

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Clear evidence of extensive study and demonstration of ability to reach appropriate decisions based on incomplete or complex evidence

Evidence of high to very high quality analysis, synthesis, evaluation and critical appraisal Excellent problem solving skills – suggests alternative approaches Ability to address complex issues effectively – challenges established knowledge

Merit (60-69%)A good to very good response to the task: all learning outcomes/assessment criteria have been met fully at a good or very good standard. The work demonstrates most or all of the following characteristics in relation to those expected at the given level of study within the discipline: Good to very good understanding and exploration, some insight and/or thorough research Some capacity to undertake further research No significant inaccuracies, misunderstandings or errors The specifications for the assessment task, including word limit where appropriate, have

been adhered to The work is well organised, coherent and the standard of presentation including any

subject-specific conventions6 where appropriate, is at least good Evidence of effective communication of work Ability to present structured, clear and concise arguments The work has been approached and/or executed/performed in a comprehensive way with

some degree of originality Appropriate contextualisation, including relevant theory/literature/artefacts/performance Evidence of extensive study and demonstration of ability to reach appropriate decisions

based on incomplete or complex evidence Evidence of high quality analysis, synthesis, evaluation and critical appraisal Good or at least competent problem solving skills – suggests alternative approaches Ability to address complex issues competently – explores established knowledge

Pass (50-59%)An adequate to sound response to the task: all learning outcomes/ assessment criteriahave been met. The work demonstrates most or all of the following characteristics inrelation to those expected at the given level of study within the discipline: Sound understanding and exploration, some insight and/or appropriate research Some minor inaccuracies and/or misunderstandings – small but not significant errors Some minor aberrations from the specifications for the assessment task, including word

limit where appropriate The work is suitably organised7 and the standard of presentation, including any subject-

specific conventions8 where appropriate, is at least sound Ability to develop an argument but can lack fluency The work has been approached and/or executed/performed in a standard way with limited

evidence of originality Some contextualisation but with a heavy reliance on a limited number of sources and, in

general, the breadth and depth of sources and research are lacking Evidence of study and demonstration of ability to reach appropriate decisions based on

incomplete or complex evidence Some, but limited evidence of analysis, synthesis, evaluation and critical appraisal

6 For example use of language, referencing7 Clearly presented but with little development 8 For example use of language, referencing

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Some evidence of problem solving skills Some evidence of ability to address complex issues adequately

Fail (40-49%) An unsatisfactory response to the task: one or more of the learning outcomes/assessment criteria have not been met. The work may display somestrengths but these are outweighed by several weak features in relation to thoseexpected at the given level of study within the discipline, such as: Limited understanding and/or exploration of major ideas with very little insight and/or

minimal research Some significant inaccuracies and/or misunderstandings – gaps in understanding and/or

knowledge Insufficient attention paid to some of the assessment criteria and some significant

aberrations from the specifications for the assessment task9 The work is too descriptive, somewhat disorganised and unclear and the standard of

presentation, including any subject-specific conventions10 where appropriate, is poor Development of an argument is limited and often flawed The work has been approached and/or executed/performed in poor way The context provided takes the form of description lacking any breadth, depth and

accuracy Limited or inappropriate research and demonstrated ability to reach decisions Insufficient evidence of analysis, synthesis, evaluation and critical appraisal Little evidence of problem solving skills A struggle to address complex issues

Fail (0-39%)An unsatisfactory response to the task: most of the learning outcomes/assessment criteria have not been met. The work fails to meet the requirements inrelation to those expected at the given level of study within the discipline, exemplified by: Very limited understanding and/or exploration of major ideas with little or no insight and/or

minimal research Several significant inaccuracies and/or misunderstandings – minimal or no evidence of

knowledge and understanding of the subject Insufficient attention paid to several of the assessment criteria and some serious

deviations from the specifications for the assessment task11 The work is mainly descriptive, poorly structured and the standard of presentation,

including any subject-specific conventions12 where appropriate, is poor The work lacks supporting evidence or argument The work has been approached and/or executed/performed in a very poor way Failure to contextualise from sources Little or no evidence of analysis, synthesis, evaluation and critical appraisal Little or no evidence of problem solving skills Failure to address complex issues

5.3 Coursework presentation

9 Such as not keeping to the word limit and/or minor elements of the work missing10 As 111 Such as not keeping to the word limit and/or major elements of the work missing12 As 1

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These guidelines are based on our requirements for placement projects and dissertations, but should be valid for most written work produced during your course.

The report should be of A4 paper size with one-and-a-half spacing between the lines, single or double sided. Appendices may be single-spaced. Each page in the main report should be numbered with page numbers at the foot of the page.

There should be a margin of at least 1.5 inches (4 cm) on the left side of the page, both for the text and for any diagrams. Top, right and bottom margins should be at least 1.25 inches (3 cm). The right margin should be unjustified (i.e. left 'ragged') to aid readability.

The main text should be in a single 12-point font, e.g. Times New Roman or similar. An alternative font such as Arial in a smaller point size may be more appropriate in diagrams and tables. Use bolding for emphasis within the text and for section headings.

Any material copied directly from another author must be enclosed in quotation marks, followed immediately by a reference to the source. Individual quotations should not normally exceed one paragraph, and quotations should not exceed 5% of the length of the report.

Colour printing may be used for charts, screen-shots etc. Clarity is more important than fancy graphics. Avoid clip-art except where required for drawing diagrams.

You are responsible for the accuracy of the finished work so after it has been completed you should use the spell-checker to catch any typographical and spelling errors. You should also proof read it yourself (or have it read by someone else), as the spell-checker is not likely to catch every error.

5.4 Referencing your work

It is important in academic writing to reference all the important ideas and facts in your work. It is also the best way to avoid any risk of plagiarism (see 5.12 below). You should do this:

When you quote directly using others’ words in quotation marks

When you paraphrase the arguments or theories of others in your own words

When you use evidence from the work of others to support your own arguments

When you rework published data or use it as the basis of your own calculations.

To ensure that you reference properly, you should carefully read and follow the guidance contained within the Brighton Business School Referencing Handbook, which is based on the Harvard referencing system. An electronic copy of the handbook is also available on the School Area and all Course Areas on Studentcentral.

Therefore, no student has any excuse for not referencing properly, and poor referencing may have a negative impact on the mark that you receive for your work. Non-referencing will constitute plagiarism, which is considered a very serious form of academic misconduct (see 5.12 below).

5.5 Coursework word limits and word ranges

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Every piece of coursework you are set will have a word range, which you should make sure you observe. Normally, if you write less than the word range you risk not maximising your potential mark. If your coursework has a word range e.g. 3600-4400 words, then the marker will stop reading the work once you have exceeded the upper figure. For the purpose of calculating the word count, footnotes are included (apart from law coursework where they are excluded), whereas contents pages, executive summaries, tables, appendices and reference lists/bibliographies are not usually included. If in doubt, check with one of your module lecturers.

You are required to declare a word count for every piece of work you submit. 5.6 In-class activity

Every module attended will respect the experience that you and other students bring of managerial and leadership practice. It is normal therefore to make use of group work to engender the optimisation of learning about such practice alongside the theoretical and academic content provided within the courses. Although assessed work is individual, activity within the block/workshop is conducted in small group mode, where potential ideas around assessed work may be practised and critiqued.

5.7 Coursework submission

Your lecturer will specify the date and time by which your assessed coursework has to be submitted. You must keep to this deadline unless you have been granted an extension by the Course Leader (see later sections). If you are likely to face difficulties submitting at the specified time, then submit your work in advance.

All coursework must be submitted digitally via Studentcentral. For word documents you are usually required to submit a digital copy of your assignment using Turnitin – indicated by the following icon - on Studentcentral. For documents using Excel, submission of the digital copy is via Blackboard – indicated by the following icon - on Studentcentral. We only accept coursework for marking on submission of the digital version and reserve the right to scan versions for plagiarised material.

5.7.1 Submission of digital copy

Each module has its own area on Studentcentral and, if the module involves coursework, you will find a link in the menu called “Assessment” through which you should submit your work. Details on how to submit the digital copy on Studentcentral can be found on http://ask.brighton.ac.uk/portal/public/?querytext=assignments&tabid=2&searchradio=searchall&searchsubmitted=true

5.7.1.1 Ensuring your submission is successful is your responsibility. If submitting to Turnitin you will receive a digital receipt, a copy of the receipt will be available from your Turnitin inbox in your Messages, but if in doubt return to the submission point and you will be able to see your paper and if the submission was successful. If submitting to a studentcentral assignment point there will be no digital receipt but the final screen confirms the successful submission, again if you return to the submission point as if resubmitting you will see any files you have already submitted.

5.7.1.2 What if the studentcentral or Turnitin goes down?System failures are recorded centrally. If Turnitin or studentcentral has a technical failure at the time of a deadline preventing you from submitting by the deadline all affected students will be given a 24hr extension to the deadline.

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5.8 Late coursework

Submission deadlines are sacrosanct. Students must submit all work for assessment in the manner and by the date previously notified to them unless an extension to deadline has been granted (see 5.9 below). Assessed work submitted after the published submission deadline will be considered late submission and will be subject to a standard penalty. Students submitting work within two weeks after the submission deadline (this includes a new submission deadline following an agreed extension to deadline) or the last working day immediately prior to the feedback date where this is shorter than two weeks can be provided with feedback. Beyond this date assessed work will not be accepted and a mark of zero will be awarded for non-submission. The penalty for submitting late work is that the work will be capped at the pass mark i.e. 50% or the actual mark where it is a fail. There is no entitlement to submit late for the submission of referred work. Individual members of staff cannot waive these penalties as it is University policy.

5.9 Coursework extensions

In exceptional circumstances students may apply for an extension to the submission date. An extension is granted in order that an assignment can be submitted as if on time i.e. the deadline for students with extensions is effectively put back to a later date. Copies of the extension form are available from the Postgraduate Office and must be submitted for approval to the course leader along with independent supporting evidence.  For full procedure and guidance see GEAR (5.14 below).

5.10 Feedback on coursework

Your module tutors will indicate when you should receive feedback on your coursework, which will normally be available within 20 working days if the work has been submitted on time. However, where work is due for submission during or after the first week of the summer term, the marks will not be made available to students until after the relevant examination board has met to agree the results. Occasionally, due to unforeseen circumstances (such as staff illness), there can be delays in publishing provisional marks and where that happens your module tutor will let you know and provide you with a revised date.

However, please note that all coursework marks provided prior to the relevant examination board are provisional, and are subject to approval of the examination board.

5.11 Mitigating circumstances

Where you consider that your performance in an assessment has been adversely affected by circumstances beyond your control and you wish the Examination Board to take this into account you should complete a Mitigating Circumstances form. If you are unable to attend an examination you should also submit a Mitigating Circumstances form. Copies of the extension form are available from the Postgraduate Office and must be submitted with independent supporting evidence.  Full details on mitigating circumstances can be found in GEAR (5.14 below)

5.12 Academic Misconduct - Plagiarism, collusion and cheating in examinations

If you attempt to gain a grade by fraudulent means you can be severely punished by the Course

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Examination Board – see GEAR (5.14 below)

Academic misconduct includes, but is not limited to: Plagiarism. Where a student submits work originated in sum or in part by someone

else, with or without their consent but without acknowledgement; Collusion. A type of plagiarism defined as collaborating with another student(s) in the

completion of assessed work and submitting this as being entirely the student’s own work;

Falsification or fabrication of results, data or references Duplication. Where a student submits work for assessment that is the same as, or

broadly similar to, work submitted earlier for academic credit, without acknowledgement of the previous submission;

Cheating in an invigilated examination. Where a student copies from unauthorised material or from another student's script within an examination room, communicates with another person during an examination, consults information or individuals while absent from the examination room, or attempts to gain a higher grade by fraudulent means;

Impersonation. Where one person assumes the identity of another with the intention of gaining unfair advantage for that person;

Ghosting. Where a student submits as their own, work that has been done as a whole or in part by another person on their behalf, or deliberately makes available or seeks to make available material to another student with the intention that the material is to be used by the other student to commit academic misconduct;

Unethical behaviour. Conduct which deviates from accepted ethical behaviour, including failure to gain ethical approval, coercion or bribery of project participants, breach of confidentiality or improper handling of privileged or private information on individuals gathered during data collection

5.13 Appealing the decision of an examination board

Examination Boards are conducted under the University of Brighton’s General Examination and Assessment Regulations (GEAR), a copy of which is available on the “My School: Brighton Business School” area on Studentcentral.

Following notification of results, students may wish to meet with their Course leader or Personal Tutor in order to discuss any concerns before the student decides whether or not to submit a Formal Appeal see GEAR (5.14 below)

5.14 University academic regulations - GEAR

Academic regulations ensure that all students are treated in a fair way – from your admission to the university, to assessments and the qualification that you are awarded. They describe the academic conduct expected of our students and staff, and set out criteria for making judgements about students’ academic performance. They also protect the academic standing of the university and the academic integrity of our awards.

The university regulations, in full, can be found at the following website https://www.brighton.ac.uk/current-students/my-studies/student-policies-and-regulations/index.aspx

We advise that all students to read and understand the university’s regulations, below are the sections of GEAR you may find most useful (which can be accessed via the website above)

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Assessment Regulations (Extensions, mitigating circumstances, pass marks, exam regulations)

Progression regulations (Referrals, repeats, compensation)

Academic Misconduct(Plagiarism, Collusion, Misconduct)

Academic Appeals (Guidance and procedure)

Learning Support PlansGuidance for students who require additional support

Your Course Administrator and Student Support Guidance Tutor can also offer guidance on the above areas.

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6. COURSE SPECIFIC REGULATIONS

6.1 Compensation within modules (qualified pass) 6.2 Compensated credits6.3 Referral rules6.4 Requirement for award (MSc, PG Dip, PGCert) 6.5 Criteria for the award of overall distinction & merit 6.6 Deferrals6.7 Intercalation 6.8 Withdrawal6.9 Registration period

6.1 Compensation within modules (qualified pass)

Unless otherwise stated in the module descriptor, where there is more than one element of assessment a student achieving an overall mark of 50% in the module and a minimum of 40% in all components will be considered for compensation. Where the minimum of 40% is not achieved the examination board may, at its discretion, allow compensation if in its opinion the student has demonstrated that they have achieved the learning outcomes specified in the module descriptor.

6.2 Compensated credit

Students may normally be compensated for up to 20 credits at the end of a 120 credit phase of the course. Compensation may only be considered for:

1. an optional elective module2. a compulsory module

Compensated credit is not graded and is not awarded against a specific module. The raw marks for the module(s) taken, and failed, remain on the student’s record, and will be used in determining final classification, although fails will not appear on any final transcript. The result of the award of compensation will be that the student has achieved the necessary credit to progress to the next stage or be eligible for an award.

6.3 Referral rules

The assessment regulations will conform to the university’s General Examination and Assessment Regulations (GEAR). A copy of GEAR can be downloaded from Studentcentral via the ‘my school: Brighton Business School’ area.

You will normally be allowed 3 attempts to pass a module which you have failed or been referred in.

There are the following possibilities:

1. If you fail in your first attempt by achieving an overall mark in a module of below 30% you will normally be asked to repeat the module. On repeating the module if you are referred (counts as your second attempt) you will then have one more final attempt to pass the module. If you do not pass the module at this third attempt, normally you will be counselled to leave the course.

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2. If you are referred in a module by achieving an overall mark between 30 – 49% you will normally be asked to retake the module (counts as your second attempt). If you are referred at this second attempt then you will be required to repeat the module, and pay the appropriate fee, which will be your third attempt. If you fail this third attempt then you will normally be counselled to leave the course.

A student may normally be referred in a maximum of 50% of the stage of study. Depending on the results of the assessments and advice of the examination board the student will normally be either:

1. Counselled to leave the programme by the Course Leader.2. Allowed to repeat the course with attendance

6.3.1 What happens if I then fail a referral?

A student who fails a referred piece of work will fail the assessment and normally be given the opportunity to repeat the module in full with attendance and pay the appropriate fee.

The opportunity to repeat a module is not a right and will be at the discretion of the Examination Board. Where a module is repeated, the Examination Board may permit a student to carry forward any passed marks for assessment components within the module. The carrying forward of passed marks is at the discretion of the Examination Board and is normally only permissible where there is no change in the assessment method.

6.4 Requirement for Award (MSc, PG Dip and PG Cert)

In order to qualify for a master’s degree a student must gain 180 credits, including those awarded for the completion element.

In order to qualify for a Postgraduate Diploma a student must gain 120 credits. A Postgraduate Certificate requires 60 credits. Both of these awards are subject to the normal minimum credit at level of award as specified in GEAR.

6.5 Criteria for the award of an overall Distinction or Merit

For a student to be awarded a masters degree with distinction, they will normally achieve an average mark, calculated over all summatively assessed modules and weighted according to the number of credits, of 70% or over, and where their completion element has also been graded at 70% or over. Students not eligible for a distinction may be considered for a merit, where they will normally achieve an average mark, calculated over all summatively assessed modules and weighted according to the number of credits, of 60% or over, and where their completion element has also been graded at 60% or over. Merits and Distinctions are awarded for Postgraduate Certificates or Diplomas.

6.6 Deferrals

The regulations from GEAR apply to deferrals, see GEAR for further details. 6.7 Intercalation

Students considering withdrawing or intercalating from either a module or the whole course should contact the programme administrator at the earliest opportunity to discuss the matter as there may be implications based on the timing of this decision. Students are encouraged to

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contact the course leader if they are experiencing difficulties of any kind which might impact on their attendance.

6.8 Withdrawal

If you decide to withdraw from the course you must inform the course administrator immediately in writing so that your fees can be re-calculated from the point at which you exit the course.

6.9 Registration Period

The maximum period of registration is 6 years.

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7. LIBRARY, COMPUTING AND MEDIA SERVICES

7.1 The library service7.2 Library services to part-time students7.3 The Online Library7.4 Computing services for students based at Moulsecoomb7.5 Media Services7.6 Studentcentral7.7 ASK Study Guide7.8 Useful web addresses

_________________________________________________________________

The Information Services department provides library, computing and media services in support of learning, teaching, research and administration at the University of Brighton. Although you may only attend the university during a module block, or indeed very rarely if you are on a corporately contracted course, the following may be of use if you wish to make physical contact with the library and its personnel.

7.1 The library service

7.1.1 The University of Brighton libraries

There are five libraries at the University of Brighton; the Aldrich, Falmer and St Peter’s House libraries in Brighton, the Queenwood Library in Eastbourne and the Hastings Campus Library.

You will be issued with a student identity / library card (Unicard) when you enrol, which will enable you to borrow material from all University of Brighton libraries. Your Unicard will also allow you reference access to the University of Sussex library.

The Aldrich Library is located in the Cockcroft Building on the Moulsecoomb site. It stocks a broad range of books and other materials relevant to your studies, covering all aspects of business studies, management and law.

7.1.2 Opening hours

Up to date information the about opening hours for all site libraries can be found at www.brighton.ac.uk/is/students under Libraries > Locations and opening times, or here

Current opening hours for the Aldrich Library Help Desk (on the Moulsecoomb site):

Term time: Monday – Thursday 08.30 – 21.00Friday 08.30 – 19.00Saturday & Sunday 11.00 – 15.00

Vacations: Monday – Friday 09.00 – 17.30Saturday ClosedSunday 11.00 – 15.00 (except August)

The Aldrich Library is open for study only until 02.00 every night during term time. After the library Help Desk closes, entrance to the Ground Floor is via the entrance in Queensdown School Road and you will need your Unicard to gain entrance.

In addition the Aldrich Library has extended opening hours during exam revision periods. For more information about this look out for posters displayed in the library or visit www.brighton.ac.uk/is/aldrich.

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7.1.3 Borrowing entitlements

You may borrow up to 20 items at any one time. The standard loan period is three weeks but items in heavy demand are seven day loan or for use in the library only (Desk Loan Collection). Desk Loan items can be booked in advance for use in the library or overnight loan. You will normally be charged a fine if you return a short loan item late or retain an item which has been reserved by another user and recalled by the library.

7.1.4 Renewing items

It is not always necessary to bring items which you have on loan into the library to renew them. Provided that it has not been requested by another user, any item may be renewed: in the library at the Help Desk or on the self-service machines using your Unicard. by telephoning the library (the Aldrich Library number is 01273 642770). Outside of library

opening hours there is an answerphone where you can leave a message requesting a renewal.

online using the My Account tab in the library catalogue (via the Online Library at http://library.brighton.ac.uk). You will need to log in using your Unicard number.

7.1.5 Returning items

If the library is open, return your items to the library using the self-service machines so that they can be discharged from your record.

When the library is closed, you can use the secure book-drop bins situated at the site libraries. At Aldrich there is one on the ground floor adjacent to the computer pool room and a second one in the Cockcroft building reception area..

Items can be returned by post; however, they remain your responsibility until received by the library.

7.1.6 The library catalogue

The library catalogue is available on dedicated terminals in each library and is also accessible online via the Online Library (http://library.brighton.ac.uk). The catalogue has information about all the material held in all of our site libraries. You can use the catalogue to search for books, electronic books, print journals, electronic journals and audio-visual items and to access your own borrower record for renewing books and to see your current loans. You can also use the catalogue to reserve items when all copies are on loan.

7.1.7 Requesting items from other libraries

Undergraduate and postgraduate students are entitled to inter-library loans. This means that you can obtain books or articles from other libraries (usually the British Library) when we do not hold them in stock. For more information please refer to the Inter Library Loan section of the Information Services website here under Libraries > Borrowing or ask at your library Help Desk or contact the Aldrich Library Business Team.

7.1.8 Photocopying

All the libraries offer self-service photocopying and scanning facilities - you should read the notices about copyright to ensure you stay within the legal limits of copying from printed materials.

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7.1.9 Audio-visual material

All the libraries have relevant collections of DVDs which you can use in the library or borrow for home use. You can use the library catalogue to search for audio-visual items. There is also a service called BOB: Box of Broadcasts, for watching and making clips from TV and radio programmes, available from the Online Library http://library.brighton.ac.uk

7.1.10 Communications

The library uses your university Email address for all correspondence (e.g. recalled, loans or notification of reserved items awaiting collection). It is possible to set your Email to be forwarded to a personal email account of your choice. This can be done within studentCentral by clicking on Email or from the Information Services website www.brighton.ac.uk/is/students under Computing > Student email.

7.1.11 Library Rules and Acceptable Behaviour Policy

All students are advised to read these documents which supplement the university regulations. They are available on the Information Services website www.brighton.ac.uk/is/students under Libraries > Borrowing > Rules and regulations

7.1.12 EndNote

EndNote is a software programme installed on all University computers that allows you to store and organise your references and create bibliographies or insert correctly formatted references into assignments in whichever style you require eg. Harvard, Chicago, APA etc. The online version is available free to all staff and students registered at the University Brighton. You must register to use EndNote online using a University of Brighton computer and renew your registration after one year. Further information can be found on the Online Library website under Subject Guides here

7.1.13 Enquiries and further help

A Help Desk can be found in each of our libraries. You can also contact the Aldrich Library:

By phone:

Aldrich Library Help Desk: 01273 642760/642770

By email:

General enquiries: [email protected] Subject support team for Business and Law: [email protected].

If you have special needs, ask about the services that can be provided to enable you to use the libraries effectively.

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7.2 Library services for part-time students

If you are studying part time and living away from the university, please ask at your University of Brighton home library about using another university library under the SCONUL Access scheme. Ask at your home library Help Desk for more information and you can also visit http://www.access.sconul.ac.uk/ to check whether the library you want to use is part of the scheme.

Part time students may also be eligible to join the University of Brighton’s Postal Loan Service whereby items can be posted to you. For more information go to the Information Services website www.brighton.ac.uk/is/students and see Libraries > Part time students or link from here.

7.3 The Online Library

This is critical to your period of study on these courses. The Online Library (available via the Online Library link in StudentCentral, or here) contains:

OneSearch: for searching across a number of our resources at once.

Links to our library catalogue, the catalogues of other local libraries and the British Library’s catalogue.

Subject Guides: Providing research assistance, subject guides, and useful resources compiled by Information Services. These guides include databases, Internet gateways, government websites and professional organisations

Resources A-Z includes the databases used to search for articles and papers relevant to your subject. Most of these databases contain the full text of documents. The non-full text databases provide bibliographic detail and often an abstract.

A selection of the databases you may find useful are:

Business Source PremierEmeraldFAME (Financial Analysis Made Easy)Passport (global market information)Key Note (market research reports and company data)LawtelLexis LibraryUK Newsstand (Financial Times, Guardian, Times etc)Westlaw

The majority of these resources are available both on and off campus using your university username and password.

If you would like more information or assistance with using the Online Library please ask at your library Help Desk or email [email protected].

7.4 Computing services for students based at Moulsecoomb

7.4.1 Locations and opening hours for computer access

Aldrich library computer poolroom:

Term-time Monday - Friday 08.30 – 02.0030

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Saturday – Sunday 11.00 – 02.00

Vacation Monday – Friday 09.00 – 17.30Sunday 11.00 – 15.00 (closed during August)

When the main library Help Desk is closed you will need your Unicard to gain entrance.

The computer poolroom has extended opening hours during exam revision periods as part of the Aldrich Library. For more information about this look out for posters displayed in the library or visit www.brighton.ac.uk/is/aldrich.Mithras Annexe computer poolroom:

Term-time Monday – Friday 08.30 – 02.00Weekends: Closed

Vacation Monday – Friday 08.30 – 19.00

The Aldrich Library has a number of computers on each floor and the majority of study spaces have connection points for laptops. The Aldrich Library is wireless enabled. For the opening hours of Aldrich Library see section 7.1 above or go here

NB. LIBRARIES AND COMPUTER POOL ROOMS ARE CLOSED ON MOST PUBLIC HOLIDAYS

The information above was correct at time of going to press., However as opening hours can be subject to change, for latest information please check the Information Services website here

7.4.2 Usernames and passwords

When you have completed your online enrolment / activation, your university username and password will be generated. This can be used to access all the open access computers in libraries and poolrooms, studentcentral and the majority of resources available via the Online Library. If you wish to change your password to something easier to remember, you can do this in studentcentral by clicking on Personal Settings.

7.4.3 Student email

You will be provided with your university email address when you activate your computer account. You can read your email at http://outlook.com/uni.brighton.ac.uk

Email is used as the primary means of communication throughout your course of study. Your lecturers and other staff and students will send email to your Brighton University address. You may wish to look at the Information Services website www.brighton.ac.uk/is/students under Computing > Student email where you can also find instructions on how to set your email to be forwarded to a personal email account and to set up Email on your mobile device... NOTE: If forwarding email to your personal address you will need to clear down your university email account from time to time; if you exceed your disc space you will stop receiving emails.

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7.4.4 Connecting your own computer

You can connect your own computer via the network sockets in libraries and most halls of residence using an Ethernet cable or via the Eduroam wireless network on each site. Once connected, your computer is part of the university network and is therefore subject to our conditions of use. Please see the Information Services website under Computing or link here for information such as how to download anti-virus software, which is one of the conditions, how to connect your laptop to the University network in the libraries and in halls of residence, and computer clinics offered.

7.4.5 The Computer Store

The Computer Store in the Watts Building at Moulsecoomb sells a range of consumables such as blank CDs, USB sticks, cables, software, computers etc. Many items are available at special educational discount rates. The computer store is open 9am – 4.30pm Mon – Thursday and 9am - 4pm Friday during term-time. See here for details.

7.4.6 Printing

Information Services provides a variety of high quality networked laser printers throughout the university. You can use them from computer pool rooms, from libraries and from your laptop on all main sites of the university.

A printing account is automatically set up for you once you activate your computer account and you can add credit to your Unicard account online and via the blue Printer Credit Stations which you will find located in the open access computer pool rooms. For more information on printing see the Information Services website here

7.4.7 Scanners

Scanners are located in all open access computer pool rooms.

7.4.8 Software available in the open access computer poolrooms

Adobe Reader EndNote (bibliographic software) InfoZip Internet Explorer MS Office 2010 (Word, Excel, PowerPoint, Publisher and Access) MindGenius (mind-mapping software) Minitab PhotoShop Elements (on machines connected to scanners only) Sophos (anti-virus software) SPSS TextHelp Read & Write Gold (screen reading and reading/writing tool)

In addition there is specialist software available as relevant in the different poolrooms / libraries. For a full, up to date list go to the Accessibility Support section of the Information Services website, or link from here

7.4.9 Computing help32

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Online help is available in studentcentral (see below) and the Information Services website here. Technician help is also available in the libraries at advertised times. For help with username and password problems you can contact your local library help desk.

7.5 Media Services

The Central Media Services Team can help with the recording and editing of media production to assist students as part of their assignments. See here for further information.

7.6 Studentcentral

Studentcentral is the student website for the University of Brighton; it is how you access most online information whilst studying here. You can access your study information and materials, email, and the online library as well as keep your personal information up-to-date. If you need technical support with any aspect of using studentcentral please contact the [email protected].

Once logged in you are taken to the home tab where you can see News and Events as well as ‘What’s New’ on your modules. The Studies ‘Tab’ is where you will see your school, course and modules. The school area contains information about the school and includes timetables and exam schedules. The course area contains information about the course and the module areas are where the online teaching takes place and is also where you will be submitting any coursework (speak to your tutors for more information). You will also find a link to your Reading List providing access to information about recommended reading including books, ebooks, journal articles, websites and videos.

Studentcentral on your mobile or tablet – an app is available which gives you access to studentcentral on your mobile or tablet. Particularly useful for the push notifications so that you are alerted to any new content posted on your modules. The app is called Blackboard Mobile Learn and is available from your app store. For details see: http://student.brighton.ac.uk/mobile

7.7 Academic Study Kit (ASK) Website33

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In addition to course-specific guidance, online resources to help you study effectively are available through the ASK Study Guide see: http://about.brighton.ac.uk/ask/ . The ASK website offers advice on how to develop the study skills required for academic success at University. There are a range of resources and study tips on how to make the most of seminars and lectures, reading and notemaking, preparing for exams, tackling stress, essay writing, oral presentations, group work and many other topics. You will also find information about the weekly Study Support workshops held at all university sites, how to book tutorials or groups and specialist services such as the Maths & Stats Support Unit and English Language Support Programme.

7.8 Useful web addresses

Information Services web site http://staff.brighton.ac.uk/is/ Online Library http://library.brighton.ac.uk student mail http://outlook.com/uni.brighton.ac.ukstudentcentral http://studentcentral.brighton.ac.uk/ studentcentral help Login to studentcentral and use the Help and Advice tabHelpDocuments

http://staff.brighton.ac.uk/is/Pages/Documents.aspx

8 STUDENT SERVICES

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Opportunities and support to help you get the most out of your time at university.

Student Services is a central department that provide a range of services to support you through university and to help you get the most from the student experience.

Our experienced and supportive staff offer advice on a range of issues, including:- Advice about money worries and how to live on a budget.- Support in finding jobs and volunteering opportunities.- Help accessing academic support if you have a disability, learning difficulty or long-

term medical condition.- One to one support for students with worries or concerns in a safe,

confidential space.

Here for you, whatever the issue

Below is an outline of some of the ways in which we can help you during your time here. choose to disclose it in confidence to the

Career Development

Build your employability skills and boost your graduate potential, with careers guidance, enterprise skills, and employment and volunteering opportunities.

ChaplaincyThere’s more to the Chaplaincy than you think with social events, retreats, worship, discussion, support and listening.

ChildcareWith two Ofsted rated nurseries open to children of staff, students and the local community, the University of Brighton is an excellent choice for high quality, affordable and flexible childcare.

CounsellingWhatever the reason, if you are finding academic life is causing you concern, or for personal reasons you need someone to talk things over with, you don't need to feel that you are all alone with your worries. You can access a counsellor in a safe and confidential space for an assessment appointment and they canthen offer guidance and support or referral to appropriate agencies.

Disability and dyslexia supportIf you’ve got a disability, specific learningdifficulty or long term-health condition and

Disability and Dyslexia team, you’lldiscover the wide range of academic and personal support available.

Health and wellbeingLooking after yourself whist at university helps you to get the most of your experience. Our links to local surgeries give you access to a doctor, while our health and wellbeing workshops and information help you to keep everything in balance – so look after your mind and body whilst you are here.

Student Advice ServiceWhen it comes to your finances at university it pays to be money wise; so for expert advice on financial issues, including fees, grants, bursaries, loans, and money management, contact the Student Advice Service. They can also help if you are an international student needing immigration advice, or support if you’re experiencing culture shock and home sickness.

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Get in touch

You can find further information about our services and answers to your student life queries at h t t p :/ / w w w . b r i g h t o n . a c . u k / c u r r en t -s t u d en t s / i n d e x . a sp x , see also the ‘help and advice’ tab on student central for access to FAQs, ask a question or book appointments.

We can help answer your questions in confidence via email, at s t u d e n t s e r v i ces @ bri g h t o n.ac . u k or you can access our services at each campus by visiting our student centres, or call us to find out more or book an appointment.

Eastbourne - Trevin Towers, Gaudick Road T: 01273 643845Falmer – E354, Checkland Building T: 01273 643584Grand Parade – Student Centre, Ground Floor, main building T: 01273 643187Moulsecoomb - Manor House, Moulsecoomb Place T: 01273 642895Hastings – The Student Centre, Level 1, Priory Square T: 01273 644643

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9. STUDENT ENTITLEMENTS AND RESPONSIBILITIES

9.1 Student Charter9.2 Engagement with your studies9.3 Disability statement9.4 Fire evacuation9.5 Observing copyright laws

_________________________________________________________________________

9.1Student Charter

The relationship between the University, its students and the Students’ Union is based on the principle of partnership: a relationship through which mutuality and interdependence in the learning process are emphasised and celebrated. This has as its principal goal the development of confident, independent researchers and professionals, fully capable of succeeding in their chosen vocations and as well-informed citizens. The Charter (which is due to be reviewed in the forthcoming academic year) seeks to emphasise this partnership and to sustain it through a set of shared commitments and expectations, set out in the table below and embodied in the detailed policies, procedures and regulations of the University of Brighton accessible at http://www.brighton.ac.uk/studentlife/studentadvice/regulations

The University aims to: Students are expected to: The Students’ Union aims to:

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Provide a stimulating learning environment.

Give all students the right to be represented in University Governance through the Students’ Union.

Provide access to personal tutors and appropriate study support.

Continuously seek to improve the quality of teaching, research and support services.

Ensure appropriate and timely feedback on all coursework.

Assess and mark work fairly, consistent with clearly stated learning objectives.

Provide clear regulations, procedures, policies and information.

Enhance personal development and employability skills and provide access to careers counsellors.

Facilitate access to appropriate welfare, support and services.

Foster an inclusive environment treating all with fairness, dignity and respect.

Operate fair, accessible and timely processes for handling appeals, complaints and disciplinary matters.

Encourage students to provide feedback on their university experience, and, where appropriate, act upon this.

Share responsibility for the learning process, recognising the role of independence and self- motivation in your studies.

Engage fully with all learning activities, whether face to face or through e-learning.

Attend and contribute to lectures, seminars or tutorials.

Adhere to the standards of academic practice of your course.

Reflect critically on feedback to improve your work.

Comply with University regulations and procedures.

Make arrangements for prompt payment of all fees and charges.

Be pro-active in seeking appropriate advice and support in the event of difficulty whether academic or personal.

Use opportunities to enhance personal development including extracurricular choices and volunteering.

Treat university staff, other students and our neighbours with dignity and respect.

Respect the University and local physical environment.

Support student representatives and participate in the processes to select them.

Provide information requested by the University and ensure that your records are current.

Provide feedback on the University experience.

Promote a sense of enjoyment in all aspects of university life.

Work in partnership with students and the University in maintaining a culture that promotes a critical and independent learning environment.

Work with students and the University to ensure the financial support packages available are suitable and continue to meet the needs of students.

Offer information, advice or representation to students through the SU Advocacy Service.

Provide opportunities for all students to get involved in any part of the Students’ Union.

Foster a caring inclusive environment for all students.

Ensure the elected representatives, policies and actions of the Students’ Union reflect students’ needs.

Provide support, training and resources to students and their representatives so that they may contribute effectively to the evaluation and enhancement of the university experience.

Seek to ensure that Students’ Union and the University learn from the experiences of students.

9.2 Engagement with your studies

You are expected to engage with all the learning activities which form part of your programme and attend all scheduled course workshops, lectures and seminars. Attendance registers will be

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maintained by your course team and should your individual attendance fall below an average of 75%, this may be taken into consideration by Examination Boards when deliberating on the granting of referrals. You may however be unable to attend scheduled workshops, lectures and seminars from time to time due to exceptional circumstances (for example personal illness, family bereavement, hospitalisation etc.). In such cases, it is the responsibility of the student to ensure that the course management team are informed at the time and that such absence is discussed with and recorded by the course team. Where possible, students are expected to provide evidence supporting their absence and a lack of evidence may limit the decision making options of the course leader and/or examination board.

Should your record of attendance be consistently poor (i.e. fall below the 75% minimum requirement), you may be required to attend a meeting with your Course Leader to discuss your absences. In the event you fail to attend the meeting without due notice, you will receive a further letter inviting you to a re-arranged meeting.  If you do not attend this meeting, you will then be considered to have withdrawn from the course.

Your responsibilities as a student

We encourage you to make use of all the facilities and resources available to you, including libraries and ICT facilities, to enable you to pursue your studies diligently and take responsibility for your own learning.  You should familiarise yourself with University and Brighton Business School Rules and Regulations including any relating to your course and should be aware of the requirements of your course. Your course programme team, including the course administrators are available to clarify any questions you may have. Contact details of all the course team are available in your course handbook.

9.3 Disability Statement

The University of Brighton is fully committed to the Special Educational Needs and Disabilities Act 2001 (SENDA), which extended to educational institutions the provisions of the 1995 Disability Discrimination Act. The booklet entitled Access and Support for Disabled Students summarises the University’s approach to and provision for students with all types of disability, including long-term conditions, mental health difficulties, sensory impairments and specific learning difficulties. A copy of the booklet is available from Student Services, and a reference copy is held in the School Office. Fuller information about relevant services can be found at: http://www.brighton.ac.uk/disability/

Staff who co-ordinate support for students with disabilities or specific learning needs are based in the Disability & Dyslexia Team in Student Services located in the Manor House. For contact details see section 8. If you have disability or specific learning needs please also raise this with your course administrator who can make you aware of student support available.

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9.4 Fire evacuation

On hearing the fire alarmLeave the building by nearest routeClose all doors behind you.Report to assembly point as shown on nearest fire action notice.

At all times:Use the nearest available exit.Do not stop to collect personal belongings.Do not run or try to pass the person in front.Do not use the lift.Do not re-enter the building.Do not congregate outside the main entrance.

NB These are generic procedures; please refer to any additional specific procedures associated to individual buildings.

Students with a disability or mobility problems should notify their personal tutor, course leader or course administrator so that evacuation arrangements can be set up for them.

For further information on health and safety procedures at the University go to:http://staffcentral.brighton.ac.uk/safety/

9.5 Observing copyright laws

Under UK copyright law, you must not copy someone else’s copyright material unless (a) you have their permission or (b) it falls within the limits of what is known as ‘fair dealing’. Most works remain in copyright for 70 years after the death of the author/creator. ‘Fair dealing’ for ‘private study or research for a non-commercial purpose’ permits you to make a single copy of a ‘reasonable proportion’ of a copyright work. ‘Reasonable’ is not legally defined but it is recommended that you keep within the following limits:• one complete chapter or up to 5% of a book;• one article from any one issue of a periodical or set of conference

proceedings;• up to 10% (up to a maximum of 20 pages) per short book (without chapters), report,

standard or pamphlet;• one poem or short story (maximum 10 pages) from an anthology;• one separate illustration or map up to A4 size;• short excerpts only from musical works (not whole works or movements) and no

copying for performance purposes.In all cases, you should acknowledge the source of the work.

9.5.1 Multiple photocopies

Should you need to make multiple copies of copyright material for classroom use, please first read the notice ‘Copyright – multiple copies’ which should be on display near each university photocopier. Further information is available online at http://www.brighton.ac.uk/is/copyright.

9.5.2 Copyright and the internet

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Do not assume that just because something appears on the internet, it must be in the public domain. All material on the internet is protected by copyright. Look for a copyright statement (often on the website’s home page under ‘copyright’, ‘terms and conditions’, ‘disclaimer’ or similar) and unless copyright has been explicitly waived, seek permission before re-using it in any publicly-accessible document (web page, poster, etc). Taking a single paper copy of a ‘reasonable proportion’ for ‘private study or research for a non-commercial purpose’ (using the fair dealing limits outlined under ‘single photocopies’ above) is OK but cutting and pasting from someone’s web page to add to your own website or to send to a group is not. For more guidelines on electronic fair dealing, see http://www.ukoln.ac.uk/services/elib/papers/pa/licence/fairnote

If you are looking for an image to use in your coursework, remember that images retrieved from Google, Yahoo, etc are often subject to copyright. Start by checking the sources listed on the Online Library’s ‘film, image and sound sources’ page on the Reference Shelf http://library.brighton.ac.uk/pages/Film__Image_and_Sound_Sources/index.phpMany of these collections are available for non-commercial use without payment.

9.5.3 Scanning

You may scan a ‘reasonable proportion’ of a printed document for ‘private study or research for a non-commercial purpose’ (using the fair dealing limits outlined under ‘single photocopies’ above) but it must remain for your personal use only. Do not put scanned copyright material on a computer network and do not distribute it by email. If you use any scanned copyright material in your course work, do not alter it, always put text between quotation marks, and always acknowledge your source. Remember, unacknowledged use of scanned material in your course work could make you liable to accusations of copyright theft and plagiarism.

9.5.4 For further information on copyright

The UK Intellectual Property Office website (http://www.ipo.gov.uk/) is a useful starting point for copyright information but much of the university’s use of copyright material is determined by individual licence agreements covering material such as print materials, digitised texts, OS maps, newspapers, T.V. and radio programmes, e-journals etc. If you need any further information on this subject, please check out the documents on copyright at http://www.brighton.ac.uk/is/copyright .

10 University of Brighton Alumni Association: your academic home

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The alumni association is here for all of our alumni (former students) whether they graduated last year or 50 years ago, but it is also here for current students.

Alumni Advice NetworkUniversity of Brighton students can access the expertise and experience of our worldwide alumni network from a full range of courses. The Alumni Advice Network is a flexible, diverse community of international alumni experts who make a huge impact on our current students. Over the past year, Alumni Advice Network members have:

delivered industry-specific talks provided one-to-one advice offered networking opportunities participated in careers interview panels mentored students through the award-winning Momentum scheme lent their talents to student and university projects given work experience opportunities.

Experience counts: ask our alumniWe know that the expertise, skills and knowledge possessed by our alumni community (currently numbering over 140,000 worldwide) could be of significant benefit to you, our current students. You can access the expertise and experience of our global alumni network from a full range of courses through the Alumni Advice Network.

If you would like to be put in touch with a graduate to talk about their experiences at university or about a specific career sector, please get in touch and we can match you up.

Contact [email protected] for more information.www.brighton.ac.uk/alumni

Appendix

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Support for International Students

English Language Support Programme - International Academic Study Kit (iASK)

iASK is a service for students whose first language is not English. The service is open to both undergraduate and postgraduate students at the University of Brighton. The iASK advice and services are FREE of charge and are designed to develop your existing academic language skills to help you succeed in your day-to-day academic tasks.

iASK includes:

Introduction to Academic English weekend lectures Academic writing and style classes Academic support drop-in tutorials Online essay feedback Online peer proofreading

There’s no need to book just come along.

FIND OUT MORE Brighton.ac.uk/ask/internationals [email protected] 01273 641976free of charge and designed to develop existing academic language skills to help students complete day-to-day academic ta.You are strongly advised to take advantage of this service.

4.3.1 Studying in English as a Second Language The Business School will offer English language support classes where the formative assessment outcomes for the Moving to Masters module indicate that this is necessary. Where participation in these classes is recommended by the course leader to particular students, then these students will be expected to attend.

4.4 Careers support

The University of Brighton has a careers service which is available for all students.

4.5 Study Support Sessions

4.5.1 Study support sessions

The Student Services unit of the University run a series of study support sessions that may be particularly useful for students who have completed their previous studies outside the UK. The sessions are free and open to any student. Student Services have announced that the sessions will take place as follows:

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Sessions will include:Lectures and Seminars Time Management Essays/Assignments: planning Essays/Assignments: reading & research Essays/Assignments: structuring Presentations and Group Work Exams/Revision

4.5.2 What are Study Support Sessions?

If you are having difficulties with any of the skills listed above, these sessions are designed to help you.

Each session lasts for 60 minutes, is free, and is led by a qualified learning support tutor. The tutor will provide you with advice and guidance, so that you can develop ways of dealing with the things you find difficult.

Time is also set aside for you to discuss your specific difficulties with your fellow students; frequently, they will be able to tell you of the strategies that they have successfully employed to help overcome them. At Grand Parade and Moulsecoomb an additional 15 minutes is also available after each session for those individuals who wish to discuss their own difficulties with the tutor.

It is not necessary for you to attend every session. Come to those that you think are likely to be relevant to your needs.

Copies of this programme can be downloaded from the Study Support area of StudentCentral.