corrigo goes MoJo

1

Based on the diploma thesis “conception of a web annotation system for improvement in German media accountability”

Department of Online Journalism at h_da University of Applied Sciences Darmstadt, Germany

Kersten A. Riechers {[email protected]}Tobias Reitz {[email protected]}

2

Newsroom, we have aproblem.

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Would you buy a car with such a high failure rate?

559 factual errors and 400 imprecise formulations have been found by the fact-checkers at German news magazine Der Spiegel. They would classify 85 per cent of the erros as relevant.

Published corrections represent two per cent of factual errors in newspapers.

Counterchecking, editing – journalists sacrifice no more than one hour per day for these tasks.

Of 130 news stories in which the news sources […] informed the newspapers of factual inaccuracy, complaints yielded only four published corrections.

(Silverman 2009: xv)

Janssen 2010: 100

Maier 2009

Weischenberg et al. 2006: 80;267

Maier 2009

4

Things are getting worse online

… constant need to update stories, permanent time pressure.

… no time for fact-checking: newsrooms are always in competiton for a good rank (e.g. Google News)

… factual errors are being twittered, facebooked, shared – and thus are massively spread.

Eberwein 2010

The dangerous reality is that today‘s journalists are required to do more with less.

Jeff Jarvis (2007)

5

Out of control?

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There are many instruments of media accountability…

Source: Fengler et al. 2011

Training

Research

NGOs

Onlinecomments

Letters tothe editor Ombudsmen

Entertainmentformats

Media criticism in social

networks

Citizenblogs

Media journalism

Journalist blogs

Presscouncils

journalism-internal

high degree of institutionalization

low degree of institutionalization

journalism-external

… but can you hear them play?

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Let‘s build a new instrument. No wait,a whole orchestra!

http://www.flickr.com/photos/mitosettembremusica {03.04.2011}

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Give‘em a hand: the corrigo orchestra!

Based on: Fengler et al. 2011

Training

Research

NGOs

Onlinecomments

Letters tothe editor Ombudsmen

Entertainmentformats

Media criticism in social

networks

Citizenblogs

Media journalism

Journalist blogs

Presscouncils

journalism-internal

high degree of institutionalization

low degree of institutionalization

journalism-external

corrigo combines the different instruments of media accountabi-lity making it a great orchestra.

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Journalism Warning Labelsby Tom Scott {www.tomscott.com/warnings}

It all began with that sticky idea:

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Is there a way to adopt Scott‘s great idea in order to label internet articles, too?

The challenge: http://www.news.tld/just-another-news-text

Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste

news.tld

JUST ANOTHER NEWS TEXT

WARNING

This article contains

unsourced, unverified

information from

Wikipedia.W

WARNING

This article is based

on an unverified,

anonymous tipoff.

WARNING

To ensure future

interviews with subject,

important questions

were not asked.!

WARNING

This article is basically

just a press release,

copied and pasted.

WARNING

Statistics, survey results

and/or equations in this

article were sponsored

by a PR company.

WARNING

To meet a deadline,

this article was

plagiarised from

another news source.

WARNING

Journalist hiding their

own opinions by

using phrases like

“some people claim”

WARNING

Medical claims in this

article have not been

confirmed by peer-

reviewed research.

WARNING

Includes content

written by

Richard Littlejohn.

WARNING

Journalist does not

understand the

subject they are

writing about.

?

WARNING



information from

Wikipedia.W

WARNING


on an unverified,

anonymous tipoff.

WARNING

To ensure future


important questions

were not asked.!

WARNING



copied and pasted.

WARNING




by a PR company.

WARNING

To meet a deadline,

this article was

plagiarised from


WARNING


own opinions by

using phrases like


WARNING



confirmed by peer-

reviewed research.

WARNING

Includes content

written by

Richard Littlejohn.

WARNING

Journalist does not

understand the

subject they are

writing about.

?

WARNING



information from

Wikipedia.W

WARNING


on an unverified,

anonymous tipoff.

WARNING

To ensure future


important questions

were not asked.!

WARNING



copied and pasted.

WARNING




by a PR company.

WARNING

To meet a deadline,

this article was

plagiarised from


WARNING


own opinions by

using phrases like


WARNING



confirmed by peer-

reviewed research.

WARNING

Includes content

written by

Richard Littlejohn.

WARNING

Journalist does not

understand the

subject they are

writing about.

?

WARNING



information from

Wikipedia.W

WARNING


on an unverified,

anonymous tipoff.

WARNING

To ensure future


important questions

were not asked.!

WARNING



copied and pasted.

WARNING




by a PR company.

WARNING

To meet a deadline,

this article was

plagiarised from


WARNING


own opinions by

using phrases like


WARNING



confirmed by peer-

reviewed research.

WARNING

Includes content

written by

Richard Littlejohn.

WARNING

Journalist does not

understand the

subject they are

writing about.

?

WARNING



information from

Wikipedia.W

WARNING


on an unverified,

anonymous tipoff.

WARNING

To ensure future


important questions

were not asked.!

WARNING



copied and pasted.

WARNING




by a PR company.

WARNING

To meet a deadline,

this article was

plagiarised from


WARNING


own opinions by

using phrases like


WARNING



confirmed by peer-

reviewed research.

WARNING

Includes content

written by

Richard Littlejohn.

WARNING

Journalist does not

understand the

subject they are

writing about.

?

WARNING



information from

Wikipedia.W

WARNING


on an unverified,

anonymous tipoff.

WARNING

To ensure future


important questions

were not asked.!

WARNING



copied and pasted.

WARNING




by a PR company.

WARNING

To meet a deadline,

this article was

plagiarised from


WARNING


own opinions by

using phrases like


WARNING



confirmed by peer-

reviewed research.

WARNING

Includes content

written by

Richard Littlejohn.

WARNING

Journalist does not

understand the

subject they are

writing about.

?

WARNING



information from

Wikipedia.W

WARNING


on an unverified,

anonymous tipoff.

WARNING

To ensure future


important questions

were not asked.!

WARNING



copied and pasted.

WARNING




by a PR company.

11

http://www.news.tld/just-another-news-text

Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste Copy Paste

news.tld


Let the dogs out –and make them warn you right where thebugs are.

Corrections must exist whereever journalism exists. Readers should be given new tools to help them report and track corrections and errors. Craig Silverman (2007)

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It‘s possible because it‘s online

Newspapers and magazines must wait for their next issue to cor-rect their errors – on the internet you can do that immediately.

A letter to the editors used to take days to be delivered – using corrigo you can adress them within seconds. Every reader beco-mes a potential fact-checker.

We do journalism differently, because we can. Jeff Jarvis (2009)

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corrigo helps you flag and correct factual errors, missing links and typos in online news sources.

It comes as a browser add-on based on web annotation technology. This makes you see errors and corrections right in context.

media accountability on a new layer

14

online mediathe public

press councils

watchblogs

corrigo lets the public see and signal errors in online media on a public and inde-pendent basis.

As factual errors and opinion are

seperated, editors are enabled to react and cor-

rect quicker - and in a more transparent way.

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Alliance of the Open-Minded

corrigo is meant to work with journalists, not against them. Although corrigo is technically capable to work independently from the media‘s servers, it counts on the collaboration with edi-tors and reporters. Because the more professionals join and keep open for criticism, the better the whole media landscape gets.

We all make mistakes. That‘s not the question. The question is what we do next.

Jeff Jarvis (2007)

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news.tld


Imagine you are reading an article and come by an factual error.

You could notify the editor writing a comment which is likely to drown in the crowd of opinion. Bad idea?



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news.tld


Then just go use the corrigo toolbar to report that error!

It always keeps collapsed on top of the article – so it won‘t bother you reading.



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news.com


site article new

wanna correct something? choose a category!

1

Fred FinderSettings | Logout

post tweet share mail

Fred Finder

corrigo will now expand right next to the article. And it is asking you to categorize your error – so please choose:

Factual error? Missing source? Typo?



19

news.tld


site article new

mark the part of the text you wanna correct

1



Fred Finder

Now corrigo asks you to mark as precisely as possible the passage you are complaining about. You can do so by highlighting or simply spotting a dot somewhere in the article.

reasons reasons reasons reasonsreasons reasons reasons reasonsreasons reasons reasons reasonsreasons reasons reasons reasonsreasons reasons reasons reasons



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news.tld


site article new

please give reasons for your decision.

1



Fred Finder

Great, we‘re almost done! Of course it would be nice to have a good explanation so we can understand what is wrong: Write some text and/or add a link. Then submit!

Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text

news.tld



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Readers should encounter corrections as they read the article in question; they shouldn‘t have to go hunting.

Craig Silverman (2007)

Look, what you have done: From now on everyone using the corrigo Add-On is warned by the status bar.

Yellow = unconfirmed error reported(because you can err, too ;)




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news.tld


site article new

please check. is this really a factual error?

1

Charly CheckerSettings | Logout

red green s m


follow

Fred Finder

t+add

Charly Checker

another reason another reason another reason another reason another reason another reason another reason another reason another reason another reason

To be sure about the error, corrigo needs more verification. Charly Checker enjoys good reputation within corrigo as you can see by his badge. Since he verifies – corrigo goes along:

Red = error confirmed


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news.tld


site article new

thanks badnews.com for correcting this error

1

badnews.comSettings | Logout

s m

follow

Fred Finder

t+add

Charly Checker


thanks fred thanks fred thanks thanks fred thanks fred thanks thanks fred thanks fred thanks thanks fred thanks fred thanks thanks fred thanks fred thanks

corrigo s m

badnews.com

t+add

follow

s mt+add

At least by now the responsible editor takes action and corrects the error.

Using a Verified Account, he eventually changes the status back to “green“ – and thanks everyone for their help.

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news.tld



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So for the moment everything is back in order. But of course this does not mean, editors have the final say. Whenever a user feels this correction is insufficient – he can switch back to “yellow”.


site article new

info info info info info info info info

1

badnews.comSettings | Logout

follow

name

name


thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks

corrigo s m

name

t+add

follow

s mt+add

http://

25

follow user‘s reporting

User badges


red greenconfirming / disconfirm this

corrigo = latin for “I correct”

prompt

color-coded category buttons

> factual error | green = errors corrected> missing source | yellow = unconfirmed error> typo | red = error confirmed> other | white = nothing reported

sharing options

verified account (usally granted for editors)

adding notification for this discussion

switch timeline: whole site / single article / new

Welcome to the corrigo Toolbar


news.tld


Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text

http://www.news.tld

26

On front pages, the status bar shows the error-correction-ratio for the whole site using the color code system.

http://www.badnews.com

http://www.newspaper08.com







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This ratio allows a rough comparison to other news sites‘ accuracy!

28

Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text

Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text

the news daily



news.tld



just another newspaper



good times

Once an error has been reported on one news site, corrigo will check other sites for copies containing the same error – and flag them there.

(Think of all the copyedited news wires out there…)

site article new

info info info info info info info info

1

NameSettings | Logout

follow

name

name

follow

s mt+add

http://

29

medium

article

s m

name

t+add

follow

s mt+add

user

I await technology that

will also allow us to

send out alerts of our

corrections to those who

read or wrote about what

we said.

Jeff Jarvis (2007)Using RSS, corrigo provides different feeds for…… a whole medium… a single article… a user‘s activity

feedreadernewslettertimeline

30

corrigo visions

Browser Add-On, error categories, highlighting – for the moment, these features represent the basic configuration to make corrigo function without overstraining the users right from the beginning.

Nonetheless, corrigo has the potential to scale in functionality and use once it is established and “understood“ by a wider range of people. An open source structure is taken for granted.

Here are some of our visions.

31

corrigo visions

fighting haste and paste: If you wonder whether parts of an article are basically copy-pasted from a press release, you should check that right away. So why not plug in the great service of Churnal-ism.com?

sample photos: If an article is illustrated by a sample photo but does not disclose it in the caption, an image-check could be one click away with the cooperation of reverse image search engines like TinEye.com

32

corrigo visions

press council: Depending on the national media landscape, press councils can be the right institution to deal with moral issues (which corrigo does not). Filing complaints could be possible from the corrigo interface.

response rate: How long does it take the editors to respond to an error claim – and how accurate are their corrections? A constant ranking could reinforce the media‘s brands and help people choosing their news sources.

33

corrigo visions

process journalism: Journalists could use corrigo for their research. Statements from interviewees that the journalist cannot verify will be published and highlighted – so that corrigo users are invited to collaborate.

aggregated corrections columns: Everytime an errors gets correc-ted it adds automatically to the news site‘s corrections column.

CMS plugin: corrigo wants to make editors’ lifes easier. A plugin could connect corrigo with the newsrooms’ content management systems. That way, editors could correct minor errors without even quitting their working environment.

34

corrigo has the potential…

… to uncover and correct factual errors in their very context

… to keep records of corrections and evaluate them

… to counter the massive circulation of wrong (news wire) articles

… seperate opinion from facts

… connect existing instruments of media accountability

… to turn sober fact-checking into fun!

35

Check the texts – find the facts!

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Bibliography

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