Classification: Internal Status: Draft

Travel management in Statoil

GBS HRS Travel Management

Classification: Internal Status: Draft

Statoil`s travel network

Statoil ASA

Regional contacts in Norway:

* Stavanger

* Kårstø

* Bergen

* Trondheim

* Harstad

* Hammerfest

* Oslo

* Porsgrunn

Members of the global travel agent agreement Statoil retail Oslo, Norway

Sweden

Denmark (2 locations)

USA (3 locations)

UK

Russia (2 locations)

Belgium (2 locations)

Canada (2 locations)

Venezuela

Nigeria

Brazil

Latvia

Indonesia

Other Countries

Algeria India Poland

Angola Ireland Qatar

Azerbadjan Iran Singapore

Netherlands Saudi Arabia Turkey

China Kazakhstan

Cuba Tanzania

Egypt Libya

Estonia Lithuania

Faroe Islands Mexico

France Morocco

Georgia Mozambique

Germany UAE

Consultant

Travel ManagementCorporate Travel Manager Contract coordinator

We also have a network of travel coordinators in Norway and contacts in other subsidiaries in Norway

Classification: Internal Status: Draft

Statoil`s travel process

Corporate Travel Management

Procurement

HRS

ITS

Classification: Internal Status: Draft

Vision: ”The electronic travel house”

Travel agency agreement

Supplier agreements

Travel policy/SAP HR

Classification: Internal Status: Draft

Statoil`s travel process

Integration between Statoil SAP and the travel agent :

Main principles for best practise:• Entry of data once

• Data entry at source (self service)

• Automated data transfer and controls

• Use Statoil Travel Policy, vendor agreements and prices.

• Integrated HR prosess (travel, payroll, pers.adm. etc) integrated with other administrative processes in SAP (accounting, invoicing etc.)

Travel agent support

Prepare Book Travel Invoice Refund/tax

Per diem/control AccountingTravel &

Expenses Approval

No travel agent support

Classification: Internal Status: Draft

Global travel agent agreement

Solution*

SAP integration

• Travel profile in SAP

• SAP travel number

• XML invoicing

CWT Connect portal and

booking tool

• Tailor made policy

• Local airline agreements

• Global hotel agreements

• Global car rental

agreements

• Change of trip

• Your trips history

CWT Connect portal

• Online timetable

• Currency converter

• Billboard

• Other tools

• Preview (tracking)

• Discovery reporting

Callcenter

• Reservations by phone, e-mail

or fax

• Other service elements like

Visa etc.

• Payment by credit card or

Invoicing

1a/b) Full process implementation

2a/b) ”Light”

3a/b) ”Classic”

* Each solution can be setup with service from local Carlson Wagonlit Travel office (CWT) (1a/2a/3a) or with service from business travel centre in Norway (1b/2b/3b)

Classification: Internal Status: Draft

Global travelagent agreement – rollout status

Countries participating in the global agreement with CWT:

•Norway•Sweden•Denmark•UK

•Venezuela•Brazil•Nigeria

•Indonesia•Latvia•Russia

• USA• Canada • Belgium

Classification: Internal Status: Draft

Facts and figures

•Around 90% of the global travel volume is generated from Norway.

•The annual travel volume on air/hotel/others is approx. MNOK 1.000 generated from Norway and MNOK 250 from the rest of the world..

•More than 225.000 air travels

•More than 150.000 hotelnights in Norway and around 50.000 in the rest of the world.

•Statoil is the largest private purchaser of travel in the Nordic countries.

Classification: Internal Status: Draft

Services•Company representative for the global travel agent agreement

including self booking tool.

•Global airline agreements

•Global hotel agreements

•Global rental car agreement

•Planned global credit card agreement in 2010

•Taxi, bus, train agreements etc. in Norway.

•Information on Entry

•Support Statoil offices globally

Classification: Internal Status: Draft

HSE

HSE is an important element in all agreements

Elements:

•Airline safety reports for high risk areas

•HSE for rental cars; EURO NCAP, minimum size, winter tyres

•Tracking of CO2 emissions on air travel.

•Personell tracking in case of crisis or other emergencies.

•Global travel guidelines

Classification: Internal Status: Draft

Communication

Online booking tool

Itinerary

Entry

Classification: Internal Status: Draft

www.statoil.com

Thank you