Corporate profile - JUKI · JUKI’s activities span across 180 coun-tries and are now...

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Page 1: Corporate profile - JUKI · JUKI’s activities span across 180 coun-tries and are now indispensable to “manufacturers ” in many fields. JUKI’s driving force originates from

Corporate profile

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Page 2: Corporate profile - JUKI · JUKI’s activities span across 180 coun-tries and are now indispensable to “manufacturers ” in many fields. JUKI’s driving force originates from

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“Monodzukuri (the art of product making)”: a leading motive central to JUKI’s work

since its foundation.

JUKI develops products in a business domain incorporating everything from fashion

products (such as clothes and bags) and interior automotive trims (such as car seats

and air bags) to technologically advanced industrial products equipped with precise

electronic PWBs.

JUKI is a leading manufacturer of the 21st century dedicated to a concept of “manu-

facturing” that never changes through the ages. JUKI’s activities span across 180 coun-

tries and are now indispensable to “manufacturers” in many fields. JUKI’s driving force

originates from the “Mind & Technology” and "Customer Creed” concepts expressed in

its corporate slogan.

We learn from our customers and build up new value together with them. JUKI’s most

advanced technologies ever are now supporting the dreams of people living all over

the world.

JUKI supports people's lives and dreams with forefront manufacturing technology.

Evolving technology and creative capacity

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JUKI evolving as a “solutions-proposal company” dedicated to

supporting customers in the world of smart manufacturing

JUKI has positioned “manufacturing” at the center of its business and offered new

values to markets ever since the time of founding. The manufacturing environment

where we now operate is fluctuating sharply. Constant improvements in technology

are driving competition to new heights globally. JUKI will have to evolve further in or-

der to survive the 21st century.

Elevated labor costs and labor shortages are driving up customer demand for

upgraded production lines (in other words, for smart manufacturing) to improve

quality and productivity. To optimize a customer’s production line, JUKI needs to

comprehensively propose the most productive equipment, the best organization for

manufacturing personnel, and optimal factory layouts and manufacturing flow. We

must also take thorough steps to sharpen our customer’s competitive edge. Beyond

the actual production equipment, we must propose total solutions to help our cus-

tomers evolve.

JUKI has been assigned a clear mission: respond to customer needs and serve cus-

tomers as a “true partner” in business.

JUKI takes pride in its firm partnerships with customers

Our “Customer Creed” concept and “Mind & Technology” slogan are milestones for

JUKI along its way to reformation. JUKI’s high-quality products and detailed service

system originate from its commitment to manufacturing from a customer viewpoint.

When customers all over the world have needs, we have a system to support them

through a global network. We take pride in our firm partnerships and the unshak-

able trust customers have placed in us for many years all around the world.

We aspire to walk with our customers and share in the delights of their successes. This

aspiration empowers us in our efforts to support global manufacturing and enrich

people in every country.

Corporate Slogan

A “true partner” aiming to nurture global product making by supporting customers with “Mind & Technology”

JUKI CORPORATION President, Representative Director

Akira Kiyohara

President's message

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Message from the President

Business fields

Business fields where JUKI technologi es shine Our product portfolio supports global manufacturing with advanced and

valuable technologies.

JUKI helps realize an abundant tomorrow as a manufacturer that makes

daily living comfortable.

Core technologies

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●Company outline ●Officers ●Philosophy ●Business  performance data●History●Bases

Data are provided in a supplementary booklet stored in the pocket of the last page.

DATA BOOKLET

An array of secondary businesses working with JUKI’s various knowledge in software and sales cultivated over the years

OTHER BUSINESSESGROUP BUSINESS

INDUSTRIAL SEWING MACHINES BUSINESS

ELECTRONIC ASSEMBLYSYSTEMS BUSINESS

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JUKI’s core business with product lineups ranging from household sewing machines to industrial sewing machines for mass produc-tion in sewing factories

JUKI’s second-pillar for the support of global industry with a focus on equip-ment and technology for surface mounting

SEWING MACHINERY BUSINESSELECTRONIC ASSEMBLY

SYSTEMS BUSINESS

Quality and trust to win the world’s No. 1 share in industrial sewing

Technology custom-built for customer needs and the opening of new markets

JUKI ’s business to support the “sewing industry” in various fields around the world as a compre-hensive manufacturer of industri-al sewing machines. Customers trust in JUKI’s support on every scale from line solutions to indi-vidual products.

A JUKI business to propose line solutions for improved produc-tivity and efficiency in response to diverse production needs with a focus on products such as surface mount ing equipment, printing machines and inspection machines in electronic PWB pro-duction.

A business to support comfor table sewing l i fe w i th t rus twor thy performance for both hobbyists and profes-sionals using technol-ogies developed by JUKI’s industrial sewing machine designers.

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Satisfying perfor-mance according to speci�cations ideal for hobbyists and professionals alike

A manufacturing busi-ness reliant on various forms of know-how in development, design, production, and pro-duction management cultivated through the manufacture of JUKI’s main products.

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Comprehensive strength in manu-facturing

JUKI's businessContents

JUKI’s expectations

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A manufacturing business known for “Japanese qual-ity” and the integration of high-precision processing technology with many other advanced technical assets of the JUKI group compa-nies

HOUSEHOLDSEWING MACHINESBUSINESS

GROUP BUSINESS

A business to promote s a fe t y d r i v i n g w i t h JUKI’s drowsy driving warning device which analyzes physical re-al-time data.

For safe driving

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SLEEP BUSTER

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A business to support the information pro-cessing industry and i t s handl ing o f vas t volumes of data using sophisticated input de-vices.

Streamlined solu-tions for informa-tion entry

DATA ENTRY SYSTEM

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Approach to the environment

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This is JUKI

Direct-drive, High-speed, 1-needle Lockstitch MachineDDL-9000B

Products

JUKI industrial sewing machines for "stitching" across the board

Lockstitch, Automatic Welting Machine APW-896

High-speed, Flat-bed, Top and Bottom Coverstitch MachineMF-7500A sewing machine used for hemming and covering process-es for knitwear with stretch ma-terials. Equipped with the world's first "new feed mechanism"

Semi -Dr y D i rect -d r i ve, Unison-feed, Lockstitch Machine with Vertical-ax-is Large Hook LU-2810A high-grade model used for non-ap-parel products, with substantially improved functions and perfor-mance for the sewing of large-size and heavy-weight fabrics

A sewing machine for automat-ically sewing slanted pockets with slanted flaps to refine the design quality of suits, jackets, pants, and other garments

INDUSTRIAL SEWING MACHINES BUSINESS

S e w i n g s o l u t i o n s a t J U K I

Supporting customer sewing businesses with advanced technologyA No. 1 global share: Proof of our position as trusted partner

JUKI's business

* The above factory: Line solution activity in Pan Brothers Tbk Indonesia

JUKI industrial sewing machines are globally applied for stitches of all kinds for products in every indus-try, from Maison brand products fashioned for the most advanced trends to casual apparel products, sporting goods, and car seats. We provide various industrial sewing machines such as dedicated lock-stitch machines, zigzag stitch machines, button sewing machines and automatic sewing machines ca-pable of serving several sewing processes with a single switch. We support the global industrial sewing industry through our constant pursuit of valuable and advanced technology.JUKI also helps customers resolve the many problems they face by providing line solutions, plant de-signs, technical training, repair and technical support, process studies for productivity improvement and product proposals. Our “global No. 1 share” proves the trust we have garnered from customers with our high-quality stitch-es and our support network spanning about 180 countries worldwide.

JUKI’s huge lineup of industrial sew-ing machines encompasses about 2,000 models.Machines of all types are available, with a host of sewing machines ded-icated to sewing with woven, knit, and non-apparel products. Our line solutions achieve maximum perfor-mance perfectly suited to our cus-tomers’ with wide-ranging lineups focused on optimal sewing quality, deskilling, and productivity.

The industrial sewing machines JUKI has deployed around the world must operate stably in any kind of environment. JUKI eliminates the risk of defects in strength and durability by conducting repeated evaluation tests under diverse conditions while continuously adjusting power, heat, vibration, and electromagnetic ra-diation loads. Our commitment to constant quality creates trust in the “JUKI” brand.

JUKI’s customer support profession-als in different parts of the world accurately help customer factories resolve their various problems based on the rich experience garnered from JUKI’s activities for more than 50 years. Our customers receive world-class customer supports in the form of technical guidance, technical seminars, consultations on productivity improvement, and trou-bleshooting.

Meeting quality and pro-ductivity demands with line solutions

“JUKI quality” backed by unyielding “manufactur-ing power”

Unparalleled customer support for peace of mind

Flagship sewing machine in the JUKI lockstitch sewing machine l ineup designed for opt imal stitch quality, productivity, and usability. An eco-friendly product t h a t s a ve s e l e c t r i c p ow e r, reduces wasted oil, and helps the environment in other ways

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Product planning at JUKI star ts with listening to what the customer has to say. There are many plan-ning chal lenges, requested by our customers, such as “flawless sewing quality for new fiber mate-rials, “deskilled sewing” on factory �oors, and “demand for productiv-ity improvements and manpower savings.“JUKI’s plans solve these problems from thorough, custom-er-sided perspectives based on JUKI’s ample experience and tech-nologies as a top manufacturer of industrial sewing machines.JUKI and its partner companies engaged in planning offer cus-tomers the very best “sewing lines” equipped with stand-alone ma-chines, sewing lines for dry sewing, and robotic machines to handle multiple processes all at once.

The biggest challenge facing JUKI customers in the sewing industry is the search for new solutions for sta-ble sewing quality and productivity. JUKI responds by pursuing various forefront technologies targeting innovative product development in the industry. Our efforts have led to the creation of many world-first mechanisms in industrial sewing. Our pursu i t and development of the latest technologies also focus on user-friendly operability

and maintainability and environ-ment-friendly features such as oil-free operation and electric power saving. We also place priority on comfortable use to meet our cus-tomers’ expectations in their long hours of operating JUKI machines by hand. JUKI customers in plants around the world express over-whelming support to JUKI for pro-viding machines that surpass their expectations.

JUKI’s industrial sewing machines are produced by five factories in three different countries based on the “made-near-the-customer” principle: two factories in Japan, two in China, and one in Vietnam.The Ohtawara plant, our mother factory, leads the other four facto-ries by promoting the group-wide sharing of know-how, providing trial products for mass production, formulating company-wide plans

for standardization, and studying manufacturing methods for con-struction. The production process at the Ohtawara plant adheres closely to the practices of “100% good product manufacturing” to maintain JUKI quality as a model for all of the factories in the JUKI group. We also carry out parallel production at two factories to as-sure stable supply in the event of mishaps such as natural disasters.

Our industrial sewing machine is the workhorse at customer facto-ries.JUKI offers line solutions to custom-ers in about 180 countries, along with “machine” proficiency and productivity for industrial sewing and “peace of mind” from a ful-filling support system. The “peace of mind” customers enjoy comes from the knowledge that most of JUKI’s salespeople serving them are full-fledged sales engineers. Industrial sewing machine profes-sionals have learned the product architecture by assembling parts in assembly factories and are well versed in consultation focused on maintenance technology, sewing technology, and productivity analy-sis. JUKI provides sales and service activities to around 80 bases world-wide.

Planning product lines together with customers

The technological challenges to innovate the sewing industry

Upholding the practices of “100% good product manufacturing”

Sales engineers in 180 countries

Production SalesResearch & Planning Development

■Main production and development bases for industrial sewing machines ■Main sales and service bases for industrial sewing machines

A constant stream of advanced and effective solutions from a top manufacturer

●Quick response to overseas customers

●Working stably under all possible conditions

●Striving to develop “world-first technologies”

JUKI Head office

〈Japan〉

●Development

JUKI OHTAWARA PLANT JUKI MATSUE JUKI (SHANGHAI) INDUSTRIAL JUKI SALES (JAPAN) JUKI SINGAPORE JUKI AMERICAJUKI (VIETNAM)JUKI XINXING INDUSTRY JUKI (CHINA) JUKI INDIA JUKI CENTRAL EUROPE

JUKI's business INDUSTRIAL SEWING MACHINES BUSINESS

●Production and Development

〈China〉

●Production and Development 〈Japan〉 〈China〉 〈Asia(Singapore)〉 〈Asia(India)〉 〈America〉 〈Europe〉●Production and Development ●Production

〈Vietnam〉

●Production and Development

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MD

Short

High

CLow

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We repeat duration and stitch tests on our machines to main-tain stable stitch quality under all possible conditions. We even sw i tch among fabr ics and threads produced in different regions while applying extreme heat and cold and variable electric power loads.

We continue to meet customer requirements by creating prod-ucts integrating mechatronics, electronics, and software for various automatic machines, production management tools and the like.

Development bases in China and Vietnam to respond rapidly to the needs of customers over-seas. Local staff members take part in training programs and gain hands-on experience at the head of�ce in Japan to �ne-tune their abilities to respond to requests.

Six elements form the basis of JUKI’s production activities:●Quality,●Cost,●Delivery time, ●Safety),●Training, and ●New products. We follow a manage-ment cycle based on standards and strive to upgrade ourselves through ongoing improvement activities.

The Ohtawara plant provides periodic education to the man-agerial candidates expected to forge the future of our overseas factories at JUKI. Our human resources trained in manage-ment, production methods and qual i t y management tech-niques provide a backbone to JUKI quality.

●Our system for digital cell production

●Thorough guidance on the six elements of production

●Training for managers

Q

S T NC D

The Ohtawara plant has intro-duced a digi tal product ion system in which every assembly procedure for every cell is dis-played on screen, and establish-es a stable production system by enabling pro�cient work skills within short periods, preventing faulty assembly,etc.

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For our customers’ futureJUKI’s support system for customer peace of mind

Support to reduce down-time to a minimum is most essential to an in-dustrial sewing machine or any oth-er machine used for production in a customer’s factory. JUKI periodically surveys the capabilities of its ser-vice engineers and deploys staff to service bases all over the world. As general rule, JUKI expects to restore manufacturing operations within 48 hours of any factory stoppage.Apart from technical support, JUKI has been providing other supports to improve sewing quality and pro-ductivity for more than 50 years, inc lud ing process analyses by scientific methods and a seminar on stitching steeped in specialized knowledge.

More than half a century as provider of “peace of mind”

Support

JUKI is a customer’s trustworthy partner working towards the same goals.

Ashley, a top Furniture selling Brand, produces cut and sew fabric and leather kits in Vietnam.

Moving on to customer satisfaction

We request and JUKI has provided us an extra-large customized sew-ing table top to handle big materials. This has help us to increase efficiency, improve material layout and reduce fatigue.

Employees in the field at TMI live by a simple code of conduct: "With-in the decided time, in the decided quantity, with high quality." Our quality regime is meticulous. We stabilize the feeding of fabrics by installing sub-tables and for the purpose of avoiding the influence of air-conditioner ventilation, we attach thread boxes to all of our sewing machines to reel out the thread more stably.

TMI(VIETNAM)CO.,LTD.

General Director

Mr. Thomas Kong

WANEK FURNITURE CO.,LTD.

We support customers engaged in "appare l manufacture" around the world with diverse services, including a ser-vice to devise efficient, expansive factory layouts finely tuned for target production volumes.

We f i rm ly suppor t customer production around the world at both hardware and software levels.

Before After

●Plant design

●Quick supply of parts

●Operating methods and  maintenance guidance  for products

●Technical guidance on  product repairs

●Repair support solutions  within 48 hours

●Consultation on  production management

●Technical service for  making attachments

●Various workshops

●Consultation on production management

●Consultation on  stitching

●Various workshops

Customers

Support Support

Special i zed s taff fami l iar with "stitches" support the production of customized attachments to assist sewing. We gain total management control over dif�cult process-es by managing only three factors: operator handling, ef�ciency improvement, and value-added improvement for the �nal product.

We visit customer production sites to analyze their oper-ations from all angles, time the overall flow of sewing, analyze personnel behavior, investigate production lay-outs, list up problems, and propose l ine solutions for productivity improvement.

●Informative seminars arranged by JUKI experts

●Technical seminar for making attachments

●Plant Engineering

●Technical training on sewing machines●Basic and applied Seminars for sewing ●Onboarding ●Seminars on customization●Technical seminars on attachments●Management seminars

Production Director of TMI Vietnam

Ms. Vu Thi Hoang Yen

Production Manager of Factory 1Mr. Luu Van Trong

Specialized JUKI staff with multifaceted knowledge in technology and st i tching help customers in the sewing business gain perfect man-agement control over their machines.

We have used JUKI sewing machines at most of our factories for

many years as a producer of world-famous sportswear. We trust

in JUKI quality, as well as JUKI’s ability and commitment to

respond to the various requests of our customers.

Our customer requests generally focus on three points: quality,

cost, and delivery time. Their requests are often demanding and

change from day to day. JUKI gives us the edge we need to re-

spond to tight requests and technical challenges for our sewing

machines. Now that JUKI accepts proposals in production tech-

nology for the introduction of new technologies and production

automation for the productivity improvements in demand, JUKI

offers us advantages other companies lack. On a personal level,

we rely on JUKI staff to introduce better methods and encourage

us to use them.

We share a common spirit and grow together with JUKI as our

trusted partner in business.

Wanek Furniture, a 100% wholly owned by Ashley Furniture, pro-

duces cut and sew kits for Ashley, America’s largest selling brand

in furniture. I run Wanek’s factory in Vietnam, a facility that em-

ploys about 6,300 people. We have overcome many challenges

in our quest for OBQ (Out-of Box Quality) as a proud producer of

a leading world brand.

Our Vision: We want to be the best furniture company.

Our Mission: improve quality, reduce cost, do more business,

be profitable, stay in business.

Heavy leathers and upholstery fabrics are difficult to sew in three

dimensions. Accuracy and consistency in stitches are fundamen-

tal in any sewing process. JUKI’s industrial sewing machines al-

low us to achieve that. JUKI has also provide technical supports

and training to the maintenance staff.

JUKI's business INDUSTRIAL SEWING MACHINES BUSINESS

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Users from every walk of l i fe praise JUKI ’s household sewing machines for their persistent performance, sewing quality, and wide-ranging specifications for use in every scenario, from hobby sewing at home to professional sewing on artistic production. A box feed mechanism for stable fabric feed, a thread trimmer with a foot controller, and many other mechanisms invented for industrial sewing are now adopted in household sewing. The quality, convenience, easy handling, and in-built technologies of JUKI’s household sewing machines promise a rich sewing life for their users.

T h e p l e a s u r e

o f h o m e s e w i n g

f o r e v e r y o n e

JUKI’s household sewing ma-chines are famous for “stitching,” the essential work of every sew-ing machine. JUKI household sewing machines sew the thick multi-layered parts of materials and easily adjust the length and swing width of seams. “Quilted”

seams are �nished beautifully.

“Stitching” and “comfortable use” bumped up to a higher level

This is JUKI

Worldwide sales and support

JUKI sends a web questionnaire to and invites evaluations from purchas-ers of its products to survey “what customers require in their sewing machines.” Our �rst steps toward pro-viding performance, function, and quality are to devise product plans and design ideal sewing environ-ments.

Many of JUKI’s machines are pro-duced at “SHANGHAI JUKI SEWING MACHINE CO., LTD.” and a partner company. Local staff and Japanese staff work together to maintain and enhance “JUKI qual i ty” through high-level manufacturing and thor-ough inspections.

We exhaustively study mechanisms to improve stitch quality for “stable seams” of any kind of fabrics using any kind of threads. We also pursue usability in the layout and design of parts handled by hand, superior out-ward appearance, and new designs to satisfy beginners to semiprofes-sionals.

JUKI offers “peace of mind” to customers and distributors by holding various workshops on presser foot operation and methods for making products, using and maintaining cus-tomer’s sewing machine.

Searching what our customers have to say

Maintaining quality on the production line

Developing user-friendly specifications

Serving users around the world

Production Sales & SupportDevelopmentResearch & Planning

Products

Household sewing machines that strike the perfect balance between user-friendliness and performance

Exceed Quilt & Pro SpecialHZL-F600

TL-2010Q

User- f r iendly operating methods and designs carefully selected for quiltersEasy setting of applique, free mo-tions, seam size and the thread trim-mer with the controller

An orthodox sewing machine used exclusively for straight lines with out-standing comfort and operability. Mechanisms applied from industrial sewing machines promising elegant and stable quality in the sewing of various materials

Effortless threading with the power of airMO-1000An easy threader with a new thread-ing mechanism. The needles and loopers are easily threaded through those threading holes with help from an airstream ejected from an electric motor.

Quilt virtuoso proTL-2200QVP

A long-arm sewing machine used exclus ive ly for qui l t s achiev ing custom-designed stitches easily for large quilting work for tapestries, bed cover, and the like

JUKI sewing machines do vital work in leading-edge fashion

houses in New York. Ms. Victoria Findlay Wolfe, the Modern Quilt

creator from Manhattan, won the Best of Show award at modern

quilting’s first QuiltCon in 2013. Victoria is famous for her prolific

output, TV appearances, and enthusiastic quest to popularize

quilting in a quilting classroom accoutered with JUKI sewing

machines. She chose JUKI machines largely for their beautiful

stitches (straight stitches). Stitching is integral to quilting design.

Victoria stands by the TL-2010Q, a professional machine she

uses exclusively for seams with beautiful straight lines (industrial

quality stitches). Sensitive haptic response in operation is avail-

able. Victoria adores working with the TL-2010Q. She appreciates

being able to switch to free motion mode with a single lever by

hand. She also likes the wide stitch space (23 cm at maximum)

enabling the easy handling of large workpieces.

JUKI machines also help her embody design ideas and work

them into real-life garments, a process she finds magic. “JUKI,”

she says, “is my trustworthy partner.”

Quilting is all about the stitching. Beautiful seams are JUKI’s biggest appeal.

Moving on to customer satisfaction

(Left) A crazy quilt pieced together from an amorphous collection of fabrics Victoria’s works are distinct for their modern painterly and cre-ative designs.(Right) Victoria uses a classroom in her Manhattan home for smaller workshops with fewer people. “I adore the simple form of TL.” (Victoria)

A Modern Quilt Creator

Ms. Victoria Findlay Wolfe

Victoria Findlay Wolfe quilts,Bumble Beans Inc.

HOUSEHOLD SEWING MACHINES BUSINESS

JUKI's business

Functions to enrich sewing life for hobbyists andprofessionals alike

We promise worldwide cover-age for users with our network of sales and support bases for industrial sewing machines es-tablished in about 80 locations. We also actively hold technical guidance and maintenance workshops and do everything we can to expand the pleasures of sewing.

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Products

JUKI’s forefront electronic assembly systems

Solder Paste PrinterRP-1A machine for printing paste solder on PWBs (A solder paste printer). Improving the speed and al ignment accuracy of PWB production with screen masks v ia a mot ion screen mechanism

PWB Visual Inspection Machine (AOI/SPI)RV-1A machine for inspecting de-fects in component placement and solder printing to prevent the outflow of defective PWBs. Detecting defects accurately at high speed using a “Clear Vision Capturing System”

High-Speed Compact Modular MounterRX-6A flexible mounter capable of p lac ing w ide - rang ing com-ponents from extremely small-size chip components to large-size IC components and odd-shaped components

High-Speed Compact Modular MounterRX-7

A ch ip mounter fo r p lac ing s m a l l - s i z e c o m p o n e n t s o n PWBs at advanced high speed. Placement as many as 75,000 components per hour (CPH) achieved with a planet head and parallel two-head structure

ELECTRONIC ASSEMBLY SYSTEMS BUSINESS

J U K I s u r f a c e - m o u n t i n g f o r

P W B f a b r i c a t i o n

JUKI’s “total solutions” for evolving production lines

JUKI offers “line solutions” together with total support of operation of production line from its planning stage for our customers. JUKI Auto-mation Systems Corporation and the surface mounting machine division of the SONY group were integrated in 2014, and we can already meet our customers’ requests with sub-stantial product lineups and support power.

JUKI solves every customer trouble within 24 hours from the minute the trouble is reported with our commit-ment to “stamping out production shutdowns on customer manufac-turing lines”. Why do so many man-ufacturers all over the world select JUKI? Because we respond flexibly to unexpected situations and assure JUKI customers 365 days a year.

JUKI has been developing “CS activities” to improve customer satisfaction measurement since 2008. We receive CS evaluation scores from our customers and horizontally develop activities to improve CS internally. JUKI evolves by thoroughly exploring how to satisfy the customer from the cus-tomer’s point of view.

JUKI’s comprehensive strengths to support customer production lines

This is JUKI

Troubleshooting within 24 hours

“CS activities” to quantify customer satisfaction

JUKI's business

Manufacturing

Cs promotion meeting

Work restructuring activity

Progress of CS activity

Services

CS activity of all members by participation

Customer

Fee

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ac

k

Products InformationDelivery Service

People and industries rely on countless electrical appliances to do their work. The “electronic circuit boards” incorporated into electrical appliances work like little brains to help us live comfortable and convenient lives in today’s information-oriented society. JUKI supports its customer’s PWB production on various levels with a strong focus on quality, production support, and productivity as a comprehensive manufacturer of PWB production equipment. As JUKI expands its business domain it is committed to remain a supportive partner for custom-ers by conducting thorough staff education, establishing a stable production and support system, and pressing ahead with its pre-existing research in product development to meet the demand for fast-evolving electric and electronic technologies ahead of the competition. JUKI aims at more than just the products themselves. JUKI offers “total solutions” to evolve customer manufacturing lines holis-tically. JUKI’s substantial product lineups and caring support improve the quality and productivity of PWBs in many industries.

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■Main production and development bases for electronic assembly system ■Main sales and service bases for electronic assembly systems

A stable system with guaranteed results for delivering “total solutions”

〈Japan〉

JUKI's business ELECTRONIC ASSEMBLY SYSTEMS BUSINESS

●Production and Development●Development 〈China〉 〈Asia(Thailand)〉 〈Asia(India)〉 〈America〉 〈Europe〉 〈South America〉

The value standards for the PWBs used for products differ with the purpose of use. Our customers re-quest PWBs of various types. Some customers need PWBs for smart phones incorporating the latest technologies to achieve added value from high performance and miniaturization. Others need PWBs for automobiles with a strict em-phasis on safety. The product plan-ners at JUKI grasp the needs of the market based on their rich experi-ence in visiting the manufacturing premises of customers. They work together with local staff overseas to investigate on-site needs. JUKI’s proposal-based, hands-on policy is a keystone of the total solutions JUKI proposes.

JUKI has split its research and development units into separate bases working under the head office in Tama city in Tokyo, the business of�ce in Akita Prefecture and others.Each base specializes exclusively on advanced research, mounters, printing machines, and inspec-tion machines respectively. JUKI has achieved an advanced and professional development sys-tem linked within a development

network connecting these bases. JUKI ’s takes pride in its brand and commitment to productivity improvement grounded in profes-sional technologies and the ex-pectation of each research base. Researchers from in and outside of the group have cooperatively responded to the complicated market for electronic PWBs in ev-ery development phase conduct-ed under the JUKI name.

Three specialist companies work together in Akita Prefecture to ship machines to the world while researching flex ible methods for construction development and improvement. Outstanding j ig adjustment devices at the hardware level and consummate worker skills at the human level are crucial. The various materials and parts we collect are required to embed actuators in numbers ranging from ten to more than

hundred per product. JUKI ad-heres to a r igorous technical training and quali�cation system while conducting various “ im-provement” activities to upgrade its statistical methods and mini-mize �uctuation within standards. We prepare various inspection methods and inspection systems using three-dimensional measur-ing machines and other equip-ment to produce products with zero tolerance for compromise.

JUKI operates about 20 sales and service bases for electronic assem-bly systems around the world. Our sales and service bases are run by professional salespeople who know everything about JUKI’s wide prod-uct lineups. Each day they propose optimal JUKI products for customer manufacturing lines along with line solutions to maximize every cus-tomer's manufacturing potential. Fine-tuned responses tailored to customer needs are provided all over the world.

Project to meet the needs of the market and production sites

Accelerating the cooperation and integration of technology through a development network

The manufacturing technologies of three companies consolidated in Akita for manufacturing with micron accuracy

Fine-tuned response for customer peace of mind

Production SalesResearch & Planning Development

●Camera imaging check ●Accuracy check at the micron level

●Quality audit ●Digital cell production system

●Burn-in test ●Well-nur tured techni-cians and education

JUKI DENSHI KOGYOJUKI Head office/

JUKI AUTOMATION SYSTEMSJUKI YOSHINO KOGYO JUKI AKITA SEIMITSU TOKYO JUKI INTERNATIONAL

TRADING (SHANGHAI)JUKI SMT ASIA JUKI INDIA

JUKI AUTOMATION SYSTEMS INC.

JUKI AUTOMATIONSYSTEMS AG.

JUKI DO BRASIL COMERCIOE SERVICOS DE MAQUINAS

●Production ●Production

Movement con t ro l down to 1/1,000th of a second is required for the high-speed placement of electronic components on an electronic PWB. We use a high-speed camera to confirm the timing and behavior of the pick-and-placement process.

We enter a program using a test PWB, confirm the operations of the operating panel and place-ment head, and measure the accuracy of component place-ment one by one. This is one of the important determinants of the quality of the �nal product.

For this test we apply high tem-perature and voltage loads to preempt initial failures. We repeat the test in many different envi-ronments to ensure a product of stable quality.

JUKI’s machines fabricate PWBs within an accuracy range of ±50microns. Mounter par ts and assemblies are also configured with accuracy at the micron lev-el. High-level production promis-es the production of high-quality PWBs.

Apart from line production, we also use a digital cell production system. High quality is main-tained by a manufacturing sys-tem backed by a continuously upgraded standardization man-ual and manufacturing know-how in digital form.

The starting point of manufac-turing is the “person” at work. We continue to maintain or improve the quality, cost, and delivery by promoting technical qualifica-tions and certifications through quality management education and internal tests.

18 19

Page 11: Corporate profile - JUKI · JUKI’s activities span across 180 coun-tries and are now indispensable to “manufacturers ” in many fields. JUKI’s driving force originates from

Delivering the highest quality to customers with thoroughly refined technical capabilities

Support

JUKI support starts with the proposal of placement tests on PWBs before the purchase of a product. Next comes the JUKI seminar for the cus-tomers. Then comes maintenance and inspections, including periodic maintenance and the replacement of parts. Support begins before the purchase and continues after the purchase. When trouble occurs on a customer's manufacturing line, we perform the recovery work quickly with a target response time of no more than 24 hours, any day of the year. This is enabled by an internal tech-nology-recognit ion system com-posed of five stages. We promise higher-level support by honing our techniques both in classroom train-ing and hands-on work in the �eld.

Support by a service system within 24 hours

●Placement tests ●Fulfilling training program

●Periodic mainte-nance of equipment

Customers

Customer supportCustomer support for the electronic assembly systems business

●Quick supply of parts ●Document creation

●Equipment maintenance

●Periodic maintenance of equipment

●Training education

JUKI

Our company takes part in the manufacture of electronics prod-

ucts for Sony such as televisions, cameras, and mobile-related

components for smart phones. We must pay extraordinary at-

tention to quality and eliminate every risk of compromise at our

manufacturing sites to live up to the high expectations of the

Sony brand.

We started our relationship with JUKI in the second half of the

1990’s. We are attracted to JUKI both for its “flexibility” and readi-

ness to provide the mounter data we need for building new pro-

duction systems.

JUKI’s “customer-first” perspective from the eye level guarantees

that JUKI will quickly understand our expectations and achieve

them as a partner we can trust. The world of electronics is ex-

pected to continue evolving faster than ever before. We have

high hopes in the solutions proposed by the visionary engineers

and technologists working at JUKI. Their flexibility will breathe new

life into our manufacturing sites.

Our company manufactures communication-related PWBs as a

main business. We have used JUKI mounters habitually since our

establishment in 1995. The chief advantages of JUKI products are

their high stability and easy operability. Our company started as

a small-scale PWB assembly factory. JUKI products have helped

us grow into a company with four factories and about 8,600 em-

ployees. We could never have done this without JUKI.

Smart phones, tablets, and other devices like them are booming.

The technological levels customers demand in manufacturing

are advancing as the boom continues. Our company has to

evolve competitively from the viewpoints of quality, delivery times,

and cost. And we have to do so without sacrificing the high sat-

isfaction we give our customers. Advanced equipment, experts,

and quality management are all crucial. JUKI’s support will be

key for the future growth of our company. We walk with JUKI. We

believe that JUKI promises us further growth.

Breathe new life into your manufacturing site with JUKI’s proposal capabilities.

JUKI walks by our side and promises growth.

We emphasize staff education to deal with the manufacture of various PWBs and high-accuracy, high-density surface mounting for devices like smart phones. Our people are trained to respond sincerely to the diverse needs of customers with acute quality-consciousness in the field and a commitment to “eradicating defective products.”

Our people in the field are improving their knowledge, experience, and technological know-how as machine operators every day. Strong quality expectations in the field leads to manufacturing that “impress-es” anyone who sees it. Our people know all of the peculiarities and quirks of their machines and manage them masterfully for the pro-duction of high-quality PWBs.

Senior General Manager of Global Surface Mount Div.Site President of Inazawa Site

Mr. Mituo Nakazaki

SONY EMCS CORPORATION

Executive Vice General Manager Senior Engineer

Mr. Su Zhi Biao

DAYA BAY GUANGHONG ELECTRONICS CO., LTD.

JUKI's business ELECTRONIC ASSEMBLY SYSTEMS BUSINESS

We test and verify compo-nent placement using the customer’s PWBs and com-ponents. We propose simula-tions in our customer’s manu-facturing environments such as simulated placement tests and reviews of placement accuracy and tact times for odd-shaped components.

We prepare various training such as a course for begin-ner ’s in SMT, a course for people inexperienced with JUKI machines, a vision-rec-ognit ion component-cre-a t ion course , and o the r courses to help customers realize the "mounting" quality they seek.

To ensure a customer can use a product routinely for as many years as possible, we study the state of the product after years of use and carry out maintenance care to return it to an optimal state. This maintenance care helps us maintain placement accuracy and assure long-time product use.

●Various demonstrations and experiments

●Production technology support

Moving on to customer satisfaction

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22 23

The manufacturing power of eight domestic manufacturing com-panies is pooled in JUKI’s domestic manufacturing group. JUKI’s group business branches into product development, precision pro-cessing, sheet metal working, metallic mold manufacturing, and many other processes that our group companies have cultivated over the years in their work to design, develop, manufacture, and assemble products and parts mainly for industrial sewing ma-chines, household sewing machines, and mounters. JUKI’s group business integrates these manufacturing technologies into unit products to meet its customers’ exact requests.

We produce mechatronics products configured to our customers’ exact requirements using technologies we have grown in the development and design of mounters. We assign pro-fessionals from the diverse fields of mechanical engineering, electronic engineering, and software to guide our three-dimensional CAD process with their flexible viewpoints and ideas.

We can consistently perform all stag-es of material procurement, manu-facturing, and assembly, as well as development and design. In produc-tion, our domestic manufacturing bases can perform multi-selection manufacturing suitable for custom-er needs using various processing technologies such as MC, molding (casting), grinding, and painting.

We achieve value-added produc-tion and quality manufacturing by organically combining the various technologies at which our eight factories excel. We apply scientific analytical methods and achieve the highest levels of efficiency with low tolerance for waste as a veteran manufacturer with a history of more than 50 years. Our customers receive high-quality products at low cost.

Enabling the development and design of mechatronics

Offering a one-stop pro-duction system

Providing products of Japanese quality

Productizing ideas by fusing the forte manufacturing technologies of our bases with something extra

This is JUKI

GROUP BUSINESSJUKI's business

Total “manufacturing” power from a fusion of high technical capabilities in the domestic manufacturing group

SLEEP BUSTER

DATA ENTRY SYSTEM

JUKI's business

JUKI's business

Supporting the driver's safe run

JUKI’s original information-processing system

The special ized knowledge of our engineers in charge of electronic PWB designs ensures that JUKI’s customers can man-ufacture high-quality electronic PWBs in short delivery t imes using products from JUKI’s sur-face mounting line. Customers can also count on a consistent and complete system for their units incorporating electronic PWBs.

Designing a control PWB through a unit assembly

We can process materials at the micron level using machining centers, NC automatic boards, wire cuts, electro-discharge ma-chining systems, grinders, and other equipment. We also have rich experience and know-how in the use of jigs and custom-designed knives made in-house for processing odd-shaped or difficult-to-cut materials.

Precision processing at the micron level

O u r V E p ro p o s a l s m i n i m i z e costs with applied know-how in blanking and bending and design along with advanced welding technology and paint-ing processes. Large numbers of technicians with special grade qualifications for mechanical inspections work with the finest factory sheet metal and turret punch presses with perfect nu-merical value control to support high-quality production.

Consistent manufacturing with presses, sheet metal, welding, and painting

Curved surfaces in three dimen-sions are difficult to form in the machining process. Now, with lost-wax and MIM processes, curved surfaces can be formed by monoblock cast ing. Wi th these production systems, the cost of products can be reduced in comparison with. In addition to standard irons, steels and non-ferrous metals, we use tita-nium alloys, heat-resisting alloys, and cobalt alloy with vacuum casting equipment. About 80 dif-ferent materials can be used in total.

Precision casting by lost-wax and MIM processes

Eight manufacturing companies

JUKI DENSHI KOGYO

JUKI AKITA SEIMITSU

JUKI YOSHINO KOGYO

SUZUTAMI PRECISION INDUSTRY

JUKI HIROSHIMA

JUKI METAL

JUKI AIZU

JUKI MATSUE

The Sleep Buster is a device developed to reduce traf�c accidents by preventing overwork driving. A sensor pad attached to the driver’s seat monitors physiological signals in driver’s upper body second by second. Built-in algorithms assess the degree of driver fatigue and issue warning displays or sounds whenever the driver’s concentration or physical condition decreases or suddenly chang-es (e.g., when the driver drifts toward sleep). The driver’s stress, con-centration, arousal, and fatigue can all be analyzed in more detail by downloading the sensor data to a personal computer using JU-KI’s exclusive software.

A data entry system is a system for rapidly inputting large volumes of alphanumeric data.Insurance companies, banks, and other organizations that process great deals of information are members of the information process-ing industry. JUKI is now developing equipment to enhance process-ing capabilities and reduce human error for these organizations. Foremost among their needs are the “protection of con�dential and personal information,” “more efficient image entry with help from OCR processing,” and “deliveryless system using high-speed com-munications infrastructure.”

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24 25

Dry technology

Fully automatic threading(Easy threader)

Technology for quickly passing the looper threads through the holes with wind power in overlock machines

Improving stitch quality for linings without picking threads

Planet head

A JUKI technology for the high-speed placement of small-size components with a rotary head

Active tension

Dynamic control of thread tension to achieve stable “sewing”

Laser recognition technology

Recognition of components with various shapes using a proprietary JUKI laser recognition technology

Component Verification System (CVS)

JUKI’s core technologies pursue stabilized quality, improved usability and workability, and reduced power consumption.

We accurately grasp advanced and diversified market needs and create advantageous functions to satisfy customer

demands all over the world.

Technologies to create JUKI products with the "Customer Creed"The ongoing challenges of JUKI as it evolves toward tom orrow

JUKI’s core technologies

▲Core technologies for industrial sewing machines

▼Core technologies for household sewing machines ▼Core technologies for electronic ass embly systems

Energy-saving technology

Box feed

Technology to prevent loose thread

Image recognition technology

Restraining power consumption by controlling and optimizing various motors

Stronger feeding force to prevent puckering and cloth slippage

Knot-tying to prevent loose thread at the finish of sewing

Stable component recognition using a dedicated camera and multiple recognition methods

JUKI's technology

JUKI’s dry technology keeps the needle bar drier by minimizing or sealing the lubricant which is essential for high speed running. The technology is also applied in JUKI’s pro-cess to optimize the conditions for sewing machine operation using the original DLC coating, a super hard coating to protect against exterior damage on the needle bar, along with a small amount of “JUKI Grease,” a semisolid oil to reduce wear.

This technology maintains optimal tension for the needle thread and bobbin thread to achieve beautiful stable sewing. It also opens and closes the thread tension disc by finely controlling a special solenoid with an electric current and achieves the best thread tension for balanced stitches. Sole-noid control is useful in other ways for pre-venting sewing trouble, controlling pattern sewing, and controlling changes of thick, thin, and elastic fabrics.

The h igh - reso lu t ion recogn i t ion un i t equipped on the head identifies the po-sition and angle by shining light on com-ponents and reading the shadow. A wide range of components can be stably recog-nized with high accuracy. This technology also monitors the pick state of components just before placement to prevent the poor placement of extremely small, hard-to-de-tect components.

This technology ties knots at the finish of sewing. Many JUKI products apply similar mechanisms for tying knots. The covering stitch machine pulls the needle threads aslant with dedicated hooks, forms loops, and finally forms pseudo knots by dropping the needles into the loops. The needle stop position and waiting position of the ded-icated hooks are adjusted to control the timing.

This technology records images of compo-nents with a custom-designed camera and various lighting systems to confirm compo-nent positioning. Components of all types are recognized, from IC components to odd-shaped components. This technology also continuously records images of picked components for image recognition at high speed. Components are detected by a “reflectance recognition” mechanism and “transmittance recognition” in combination.

This technology stabilizes the feeding of fabrics by putting the fabrics into close contact with a feed dog. It has wide ca-pacity to smoothly feed thin or thick mate-rials as well as highly uneven multi-layered sections. This technology also achieves a “square” box-like orbit by adopting a unique cam shape and makes extreme movements to feed in the fabrics horizontal-ly and drop them in straight.

This technology prevents thread from tan-gling into bird’s nests at the start of sewing and then cuts the leftover thread to as short a length as possible at the end of sewing.A thread nipper device captures the nee-dle thread at the start of sewing and holds it until the sewing is complete. A blade cuts the needle thread short at the start of sew-ing and cuts both the needle thread and bobbin thread at the finish of sewing.

The planet head is a rotary type head designed to pick and place components with a rotating motion based on original JUKI technology. This head can pick, place, and position components simultaneously and place small-size components at a high speed. It can rotate 16 nozzles via whole-head rotation.

Th is thread- feeding technology feeds threads from about 1 cm of thread ends in through-holes to the looper holes through the inside of thin pipes. Air ejected from an electric pump through a 0.3-mm-deep slit generates suction power via the sudden widening of the slit to output the threads. The pipes are specially processed to elimi-nate the frictional resistance of the threads.

This technology promises the sewing of per-fect stitches in spite of the X-Y direction of sewing. This technology also synchronizes control of the needle thread position and controls the shape and tightness of the stitches by turning the needle bar and con-trolling the bobbin thread position using a thread handler mechanism with a superior axis and X-Y axis to eliminate hitch stitches. The result is beautiful seams.

This function eradicates component mis-placement before errors can occur by checking the electrical characteristics of the placed components (resistance value, condenser capacity, and component po-larity) before the start of production and whenever production resumes after compo-nents run out and are replaced. It can also check features invisible to a conventional appearance tester and prevent the errone-ous attachment of component reels.

This technology optimizes power consump-tion via a JUKI tuning technology using the features of various motors. Maximum performance is obtained without waste. The power supply circuit instantly shuts off when work stops and instantly turns on when work resumes. Many energy-saving technol-ogies are applied.

SC-920 control box with an energy-saving mode Dry technology in DDL-9000B Solenoid control in AMS Knot-tying technology for the MF-7900 Mechanism for shortening leftover thread in the LK-1903BB

Bobbin-thread-position-control mechanism in the AMS

The box feed mechanism of Exceed series The automatic threading for the MO-1000

Perfect stitches

Laser recognition technology in the RX-6 Image recognition technology in the RX-6 Component Verification System in the RX-7Planet head loaded onto the RX-7

Technology for preventing bird’snests and shortening leftover thread

Controlling the needle and bobbin threads to sew perfect stitches in all directions

Pre-production inspection mechanism to prevent component misplacement due to component loading errors

Keeping lubricant to a minimum to reduce environmental load and elimi-nate oily residues on finished products

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26

“Eco-product” recognition system

Our products stay eco-friendly throughout the whole life cycle, from the earliest design stages to manufacturing, transportation, use, recycling, and disposal. JUKI performs an in-house assessment of 38 environmental criteria and recognizes products that clear its “JUKI ECO PRODUCTS” standard.

Main assessment items

We are working to provide valuable products and services that are kind to people and the environment through our value chain.

The JUKI Group places value on the natural environment and works hard to ensure effective use of resources, recy-cling and energy conservation. We seek to provide products that are safe, have minimal environmental burden and contribute to the industrial advancement of the region.By doing so, we aim to continue to be a company that is broadly trusted by society and that is of value to society on the whole.

We, consistently consider-ing what is “easier to use,” “more ef�cient” and “more environmentally friendly” for customers, develop and design products that are kind to people and the environment, such as low power consumption, low noise, low vibration and reduction of generation of heat.

The JUKI Group conducts green procurement that also draws on the capa-bi l i t ies of our suppliers. We gather information on harmful chemical sub-stances in the supply chain from suppliers and make sure that we conduct suit-able green purchasing based on the JUKI Group Green Procurement Activity Guideline.

JUKI products use valuable resources in their parts and materials and are made us-ing a large amount of en-ergy and resources at our manufacturing bases. Each factory in the JUKI Group is working to increase pro-duction efficiency, reduce costs and conduct the 5Ss on a daily basis. Going forward, we will strive to re-duce carbon dioxide emis-sions and waste.

With regard to the distribu-tion of JUKI products, we implement advanced initia-tives that always consider the best method with the least environmental bur-den. We are contributing to a reduction in carbon diox-ide by promoting a modal shift to rail transportation and collaborating in logis-tics with other companies that transcend business category.

In order to keep our prod-ucts usable safely for a long period, we have es-tablished a service and maintenance system that responds to customer inqui-ries and demands in a de-tailed manner. We continue working to build good rela-tionships with customers by identifying the issues they face together with them and proposing solutions.

Material and a procurement-of-supplies-and-equipment stage

Manufacturing and distribution stage

Use stageRecycling and disposal

stage

Environmental safety and preservation nature

Elimination and reduction of hazardous substances

Reduction of noise and vibration

Separat ion ease of an environmentally harmful substance

Resource savingStreamlining of raw material

Long-term usabilityPractical use of recycling material

Energy-savingI m p rove m e n t i n transport ef�ciency

Reduced of power consumption

Reduction of consumable item's consumption

Recycling ef�ciency

Recycling

Separation/segregation ease

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(注)1.Illustratorデータ(.ai) PDMドキュメント番号 A0006Qz を使用すること。

2.シアンラインはトンボ・外形線である。

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Approach to the environment

Developmaent and design Procurement Manufacturing Distribution and sales Usage and maintenance