CORPORATE PROFILE

www.qsourcing.com

WE ARE

East Africa’s leading business process outsourcing company. Since 2006, our wide range of professional services have;

IGNITED thousands of careers for competent professionals

SIMPLIFIED business functions for hundreds of organizations

CREATED positive, sustainable development in multiple local communities.

We are the proven “people” professionals

Company

Philosophy

Our Vision

"To be the Regional management solutions provider of choice"

Our Mission

" To provide seamless client responsive management solutions "

Core Ideology

“To satisfy and exceed our client and employee expectations”

Core Values

Integrity, Team work, Excellence, Innovation

RECRUITMENT

WELFARE & PAYROLL MANAGEMENT

OUTSOURCED SERVICE CONTRACTING

RECRUITMENT

EXECUTIVE HEADHUNTING

MASS RECRUITMENT

INTERVIEWS

Oral, Written, Practical

TALENT POOLING Online & offline

RECRUITMENT PROCESS

Construction & Engineering

Energy

Manufacturing

Fast moving consumer goods

Health care

Agriculture

Non-profit

Banking & Finance

SECTOR EXPERIENCE

Featured Recruitment clients

WELFARE & PAYROLL

MANAGEMENT

KEY STEPS IN MANAGEMENT SOURCING Perform head hunting and mining of suitable candidates

from the QSL human resource data base

ASSESMENT Conduct detailed skills and competency based assessments on shortlisted candidates, and forward the best candidates to client, from whom the final candidate is selected.

Conduct a medical health check exercise for the successful

candidates Perform general physical and mental health checks

(considering the potential stressful situations that the work environment may be

Conduct thorough education, work experience and criminal

background checks to include Interpol security vetting.

PLACEMENT Compile and maintain candidate personal file documents Issuance of staff service contracts and corresponding

identification cards, medical insurance cards, and requisite work uniform, tools and equipment

Do a site orientation of all successful candidates, on client

expected business practices, policies and procedures on the client premises/project sites.

Conduct a performance assessment exercise through a 3

month probation period for managers and 1 month probation period for officers before confirmation of staff.

• Dedicated payroll specialist • Payroll management Information System- Sage

Pastel • Prompt and timely payment of wages and

salaries • Monthly employee pay slips • HR Records Management • Monthly payroll management report • Precise and accurate deduction of statutory

deductions – NSSF & PAYE • Remittance of employee NSSF deductions

KEY SERVICE FEATURES

KPI Definition Outcome

Medical Cover/ Insurance

Medical cover should be in place for all staff, that is both In & Out patient plus emergency evacuation from remote areas in case of an emergency

All client employees under Workman’s Compensation; Group Personal Accident with-in 24 hours; Third Party Liability Insurance; and Professional Indemnity Insurance. (as agreed with the client.)

Salaries Salaries to be paid by the end of the month in full or as advised by client.

Salaries to be paid in full on the last day of each month

Payroll Records

Retain payroll records for submission to client on request, Including names of all staff paid, dates salaries paid and pay slips issued.

Submit monthly payroll return to client as requested and issue pay slips to staff on a monthly.

Labor Regulation

Adherence to laid down labor regulations regarding statutory deductions, grievance handling, etc

Compliance to statutory and labor regulations

PAYROLL MANAGEMENT OBLIGATIONS

SAGE PASTEL Payroll & HR system

National Examination Board of Occupational Safety and

Health (NEBOSH): Occupational Health and Safety

Control of international work place hazards

Management of international health and safety

international health and safety practice

Galilee International Management Institute Project management

Small business management

National Certificate of Occupational Health and Safety Ministry of labor- Uganda

Directorate of Occupational Safety and Health Service

(DOSHS) - Kenya

Certificate of Occupational Health and Safety Management

Systems Auditors/ Lead Auditor- Based on BS 18001:2007

Standard

Our Staff Qualifications

Featured HR management clients

OUTSOURCED SERVICE

CONTRACTING

Plant, machinery and

equipment Installation Commissioning and Decommissioning.

Equipment and

Machinery Maintenance – Preventive, Responsive

and Periodic/Planned maintenance.

Warehouse and Stores management

Plant and Facilities management

Manufacturing process

(Production line/Factory Floor)

management

Short notice logistics mobilization (Shuttling services, Car hire, Fuel

supplies, remote property rentals and

courier services)

Labour Productivity improvement: Commitment from the board

level through to management at QSL, ensures project teams are

constantly raising the performance levels regarding productivity,

safety culture, health status, etc. QSL maintains periodic reward

schemes to recognize high performers amongst its employees

Staff absorption into client management structure: QSL has

recorded over 30 staff, who have been taken on by our clients

with in 3.5 years, in recognition of their exemplary performance.

This is attributed to our internal mechanisms that maintain

detailed and close personal development plans leading to

better individual and subsequent project performance.

Reduction on project down time: Our detailed analysis and

development approach towards our operational procedures,

has had a direct correlation with reduced down time in our

industry maintenance and support operations, with an

immediate positive effect on plant productivity levels.

Improvement in staff welfare: Duty of care for our staff, is a

critical objective of the QSL-BOD.

WHY CHOOSE US?

Outsourced Support Service Scope

Risk Management

Occupational safety culture, and maintains appropriate

policies, procedures and management systems for prudent

and effective supervision and management of all

operational sites.

Risk Assessments and Job Safety Analysis.

Hazard Identification and control Where hazardous material

is handled, the risks are assessed in alignment with the

Material Safety Data Sheets (MSDS) for respective materials

handled. The MSDS contain specific work instructions, work

tools and equipment relevant while working with Hazards.

Personal Protective Ware Staff are sensitized on the

importance and use of appropriate PPE as a proactive

measure against the prevalent Risks.

Key Project Operational Approach

Staff Orientation & Skills development

All QSL staff receive orientation at their respective sites and

job locations, in recognition of the Job Safety Analysis done

for the job placement.

Sharing of identified operational best practices to ensure

zero-incidents.

In addition, routine risk assessments and training needs

assessments shall be conducted to follow up on training

gaps, near miss reports and any other incident reports.

Other mandatory trainings are carried out for all staff,

however there are representatives on all teams or work shifts

(These staff will be clearly identified and their names

displayed on all sites) who shall be trained as Peer Educators,

First Aiders, Fire Marshals, etc.

Key Project Operational Approach

Key factors for effective project performance and execution

Positive chemistry between Client & our team is fundamental for a successful mutually rewarding business relationship. Our people are the differentiating factor; when building your team, we handpick talented professionals & experienced leaders to provide you with a seamless, consistent high quality service.

Strong leadership and communication skills;

Hands-on working style;

Experiential knowledge of challenges and benefits of HR best practice

The commitment to serve

The team can also be supplemented with other skilled professionals, depending on the requirements of the assignment.

Our Project Structure

Access to HR(Subject Matter Experts expertise in Restructuring Process mapping Systems design Benchmarking

Quality Assurance

Client relations & BDM

Health & safety Advisor

Project Analyst

HR Manager

Recruitment-

Contract Manager –Client

Project manager

Access to the

client

Process

Owners

Hope will have

overall change

management

responsibility

Other Team Members

Project Administrator

Supervisor

H&S coordinator

STATUTORY COMPLIANCE

NSSF

(National Social Security Fund)

URA

(Uganda Revenue Authority)

PAYE

(Pay As You Earn)

WMC

(Work Man’s Compensation)

LST

(Local Service Tax)

EHS COMPLIANCE Occupational Safety,

Health and Environment – (OSHE)

Risk Management

Job Safety analysis

Incident/ accident investigation and closure

EHS Policies and operational procedures

Medical insurance and Pre-employment medical examinations.

Environmental protection and awareness

Emergency Response and Evacuation

Management of Change and Training

Critical Components of our offering

Featured Outsourcing Clients

UGANDA Plot 14/16 Semawata Road, Ntinda

P. O. Box 12883, Kampala Uganda

Call: +256 41 453 2060 / +256 41 453 2076

Email: office@qsourcing.com

KENYA Plot 37/908, Highway Campus

Thika Super Highway

P.O Box 321-01000, Thika

Call: +254 772 999 378 /+254 788 791871

Email: office@qsourcing.com

TANZANIA Yakubu & Associates Chamber 7th Floor,

NSSF Waterfront House Gerezani Street, llala

P. O. Box 32207 Dar-Es-Salaam Tanzania

Key Contact: Dr. Timothy Kyepa, LLD

Call: +255 718 160 095

Email: office@qsourcing.com

RWANDA MTN Center 2nd floor near bourbon coffee shop

Kigali – Rwanda.

Key Contact: Steven Kinuka Baguma

Call: +250783025030

Email: officerwanda@qsourcing.com