Corporate Governance Scorecard

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    Group F | Anurag | Simmi | Ankit | Sejal

    Corporate

    Governance

    Scorecard

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    Contents

    Executive Summary ................................................................................................................................. 2

    Objective ................................................................................................................................................. 3

    Goals of CG Scorecard ............................................................................................................................. 3

    Users of Corporate Governance Scorecard ............................................................................................ 4

    Red Flags/ Caveats in the Implementation of Scorecard ........................................................................ 5

    Global Reporting Initiative ...................................................................................................................... 5

    Step by Step Process to Design and Implement CG Scorecard ............................................................... 6

    Key Concerns Addressed by the Scorecard ............................................................................................. 7

    Limitations of Corporate Governance Scorecard.................................................................................... 9

    SBI- Corporate Governance in Banking Sector...................................................................................... 10

    Recommendations for Companies trying to Implement CG Scorecard ................................................ 12

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    Executive Summary

    A scorecard is a quantitative tool to measure the practices of the company in accordance with a

    code or standard of corporate governance. Scorecards compare these governance practices to a

    benchmark. Typically the benchmark is set against a national code of corporate governance or an

    international code or standard. Scorecards are used not only to measure regulatory compliance but

    also the observance of a voluntary code of best practice. They assess a companys governance

    practices, how far it has progressed over time, and also in comparison to different companies and

    even groups of companies within or across countries.

    One of the major benefits of scorecards is that they create and increase awareness about good

    governance standards and practices at different levels of the market or industry. They are part of a

    long-term, iterative process designed to improve the culture of governance within a country. The

    other benefits are given below:

    1.

    Scorecards give information about the quality of governance practices. They can tell

    whether companies ignore the codes or follow the codes of recommendations. They provide

    information that can be used to compare practices between different companies and

    between different countries.

    2. Scorecards influence companies to improve their governance practices. Comparisons with

    other companies provide important information on how the company ranks against a peer

    company and hence, can motivate companies to improve their governance.

    3. Companies and stakeholders are the main beneficiaries of scorecard. This is because

    scorecards help companies to improve their decision making, risk management, strategy,

    control, and organization work ethos.

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    Objective

    The aim here is to understand the role of governance norms in strategic operations of the company

    and how compliance with these norms can be measured and quantified.

    Identify the broad goals of scorecard at market level and company level and how they canbe achieved

    Find the key stakeholders and users of scorecard

    Possible roadblocks/caveats

    Design a step by step process to conduct a scorecard project

    The key questions that will be addressed by the scorecard

    The limitations of the scorecard

    Recommendations on how the scorecard implementation can be made more effective

    To identify how SBI follows and applies the corporate governance scorecard and what are

    the parameters that it considers in the scorecard

    Goals of CG Scorecard

    CG scorecard serves as a device to encourage and motivate companies to adhere to good corporate

    governance practices. While the regulators use it to evaluate market response to a corporate

    governance code, the companies might use it to guide their adherence to the recommended

    practices contained in a corporate governance code. The overall business ecosystem can benefit

    from CS scorecard as well, as not only it promotes a better business climate but the transparent

    disclosure by companies will help financial markets flourish by boosting investors & analysts

    confidence. By using CG scorecards, companies can enhance their performance at the market and

    company levels.

    CG scorecard goals at the market level:

    At the market level, the major goal is the development of safer and more efficient capital markets.

    One way to strengthen capital markets is to improve the implementation of the governance

    framework. Governance codes and standards are an important part of this framework. Scorecards

    encourage implementation of standards of practices by benchmarking companies and countries over

    time. Scorecards set expectation levels, generate incentives for reform, help direct change, and can

    set in motion a process of continual improvement.

    CG scorecard goals at the company level:

    At the company level these goals begin with providing companies with a powerful analytical tool.

    Scorecards are a useful basis for companies to start an analysis of their governance practices. It helps

    identify shortcomings against locally defined standards or generally accepted international standards

    of good practice. It will also ensure that companies take CSR activities seriously. Merely donating

    money to the charity at the end of the financial year is not enough. The organizations should

    incorporate efficiency into their business model and also continue to give back to the society in the

    form of initiatives better education, clean water, carbon and water footprint reduction among

    others. The findings of a scorecard can, in turn, be used to help the company develop a corporate

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    governance improvement plan. The ultimate outcome should be better operational performance

    and lower risk as a result of better governance practices.

    Users of Corporate Governance Scorecard

    Potential users of scorecards include companies, regulators, stock exchanges, institutes of directors,

    and finance institutions (FIs). Each is likely to have somewhat different goals. Companies tend to be

    more interested in addressing the concrete day-to-day issues they face in their governance.

    Regulators and stock exchanges tend to be more interested in measuring code compliance and

    drawing conclusions about the effectiveness of the regulatory framework. DFIs are usually interested

    in encouraging market-level change in corporate governance practices and transferring knowledge

    and skills to local counterparts.

    Each user will likely play a different role in the development of a scorecard. It is useful to distinguish

    between the roles of different users to see how and what each contributes.

    Users What can a scorecard help achieveCompanies Conduct self-assessment

    Improve governance practices

    Improve board functions

    Improve company reputation among shareholders

    Create importance of CSR initiatives through improving the

    efficiency of the business operations and not just mere

    philanthropy

    Membership organizations

    (chambers of commerce,

    institutes of directors, etc.)

    Encourage better governance practices among companies

    Raise public awareness of governance issues

    Educate companies & public on the impact of governance

    practices

    Regulators & Government

    Institutes

    Create incentives for better governance

    Gather information to guide the development of law and

    codes

    Provide a basis for companies to report on their

    governance

    Clearly define the reports that need to be disclosed by the

    organization

    The companies can also be asked to follow GRI reportingstandards

    FI Encourage the development of sound capital markets

    Provide knowledge transfer to local counterparts on how

    to conduct scorecard evaluations

    Raise awareness of the importance of governance

    Banks Supplement bank credit-review and credit-approval

    processes with assessments of governance

    Make better lending decisions through better risk

    assessment

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    Red Flags/ Caveats in the Implementation of Scorecard

    The potential difficulties that may be encountered are given as follows:

    Unrealistic expectations: Expectations about what a scorecard can achieve may be unclear

    or unrealistic. Scorecards should not be relied on as the only tool available to reformgovernance practices.

    Lack of commitment and participation: There may be insufficient or less than wholehearted

    local commitment and participation, especially from key regulators or companies. The local

    environment may not have been closely scrutinized for its suitability.

    Lack of guidance:The organization may not be able to solicit the help of industry experts

    who can guide in the development of a scorecard.

    Global Reporting Initiative

    GRI is a sustainability reporting technique that is published by the company or organization about

    the economic, social and environmental impacts caused by its decisions and actions. This report also

    creates a link between its strategy and its commitment to a sustainable global economy.

    Sustainability reporting is also considered as synonymous with other terms for non-financial

    reporting- triple bottom line reporting, corporate social responsibility (CSR) reporting, and more. In

    fact, GRI can be used as the overarching reporting standard that will take into account all the above

    mentioned non-financial reporting methods. It is also an intrinsic element of integrated reporting; a

    more recent development that combines the analysis of financial and non-financial performance.

    The companies can also seek guidance from the following experts that will help them develop the

    reporting standards. This will take care of the problems faced due to lack of guidance.

    GRI (GRI's Sustainability Reporting Standards)

    The Organisation for Economic Co-operation and Development (OECD Guidelines for

    Multinational Enterprises)

    The United Nations Global Compact (the Communication on Progress)

    The International Organization for Standardization (ISO 26000, International Standard for

    social responsibility)

    The internal benefits experienced due to this reporting method are as follows:

    Increased understanding of risks and opportunities

    Emphasizing the link between financial and non-financial performance

    Influencing long term management strategy and policy, and business plans

    Comparing performance internally, and between organizations and sectors

    The external benefits include:

    Mitigating negative environmental, social and governance impacts

    Improving reputation and brand loyalty

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    Another point to be considered here is the CSR initiatives of the company. It is always

    desired that the CSR practices are aligned with companys business strategy. In fact, it is

    appropriate to call Corporate Responsibility (CR) instead of CSR. Therefore, it is always

    advised that companies form a special committee for this sole purpose that will look into

    various areas of opportunity where it is viable for the company to invest.

    4. Measuring the score

    Even though the companies are convinced to take part in measuring corporate governance

    practices, there may be complacency in conducting the survey and measuring the scores.

    Therefore, the management and the board should keep in mind the following key benefits

    that can be derived from this scorecard:

    Reduction in internal risk due to better control measures

    Reduction in legal risk due to compliance

    Improvement and efficiency in business model

    Improvement in shareholder relations More awareness in doing business in accordance with triple bottom line principle

    and creating shared value for both the company and the society

    Goodwill and reputation among the clients and the industry

    Measure the effectiveness of various committees in the organization like audit,

    compensation and nomination committees based on how often they met and the

    effectiveness in decision-making

    5. Collect and analyse the results

    The last step is to gather and analyse the data to study potential gaps and areas of

    improvement. Doing this gives the company an idea of how far they are from their

    envisioned goals. It also gives them an idea about their next course of action that will help in

    eliminating the existing gaps.

    Key Concerns Addressed by the Scorecard

    The implementation of the scorecard will spread awareness about the importance of CG

    practices among all the employees. This will in turn guide them in all the decisions that they

    make on behalf of the company and hence, make them accountable for their actions.

    The top management including the CEO and the board members will focus on creating

    shareholder value through good governance practices. This will bring transparency in

    financial records and deals. Also, it will incentivise the board members to take their job

    seriously and prevent them from using the veil of ignorance.

    There will be top to down communication of companys short term and long term objectives

    which will create a sense of ownership amongst all the internal stakeholders. On the flip

    side, the employees will be able to track the consequences of their actions in terms of

    appraisals and bonuses as this scorecard will be directly linked with compensation. This is

    true for the CEO as well. In the long run, the compensation of board members can also be

    monitored.

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    The company will be entitled to make complete, timely and accurate disclosure of their

    material transactions like deals on mergers and acquisitions to the shareholders. Also, care

    will be taken to address the interests of minority shareholders. The practices that led to

    short term increase in share prices of the company which in turn compromised their future

    holding in the industry will be curbed to some extent.

    The structure and the composition of the board will have to follow the norms stated under

    the Companies Act, 1956 where the chairman and CEO have to be 2 different individuals.

    Also, 1/3 of the board members should be non-executive independent directors. At least the

    latter practice will have to be followed in order to ensure that there is no case of

    complacency or favouritism towards the company and that the task of mentoring and

    monitoring are done effectively.

    Along with audit, compensation and nomination committees, the company will have to

    establish a Corporate Governance committee that will oversee the operations and functions

    of all the committees and take care of any discrepancies that might arise in the course of

    time. This committee should be chaired by a non-executive independent director in order tomaintain its credibility.

    The CR committee will address the issue of developing a sustainable business model that will

    strike a balance between shareholder value creations as well as various social initiatives that

    are supposed to improve the lives of the people in the society through medical, education

    and sanitation facilities, etc.

    In the end all the entities directly/ indirectly influenced by an organizations practices have to work

    in tandem to bring out a holistic change in the industry.

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    Limitations of Corporate Governance Scorecard

    1. Even though there are questions that deal with the conduct of directors, management and

    employees of companies, the scorecard is not really designed to measure the ethical behaviour of

    those responsible for the stewardship of the companies. This is because, ethical behaviour is not

    absolute and even after covering all the avenues, there will be some loopholes always.

    2. Continuous implementation of the scorecard over a period of time will also train the responses of

    the people and there will be proxies in place that will bring down the authenticity of the result of the

    survey. This generally happens when employees see that no actions are taken towards good

    governance practices and they realise that their genuine opinions do not matter in the organisation.

    3. In spite of all the regulations, there are only few policies and practices that the listed companies

    are liable to disclose. Also, there is no guarantee that they are actually following the god governance

    practices. The implementation may be only in form and not in substance.

    4. Since the direct benefit of implementing the scorecard is achieved after a considerable period of

    time, the top management may not have the time or the inclination to do it sincerely. This is

    because each executive including the CEO has a limited tenure within which he has to deliver results

    to the board and the shareholders. Good governance practices are mere luxuries that they cannot

    afford to indulge into.

    5. There is a considerable amount of challenge from the side of the shareholders as well. Most of the

    times, their sole motive is to only make money irrespective of the means used by the company. This

    leads to constant pressure on the management to achieve profits and more often than not, it is

    achieved through the forbidden methods. It also creates hindrance in the path of CorporateResponsibility. The major issue here is the lack of long term vision among the shareholders that may

    hamper the implementation of the scorecard. The shareholders do not understand the benefit of

    spending money in activities that do not add to their bottom line.

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    The society in which an organization operates forms the most affected party but they receive the

    least focus. As we go higher up the pyramid, the level of control exerted on the decision making

    policies increases disproportionately. It is this situation that has led to the concentration of wealth

    and power in the hands of few individuals whereas the majority of the population is still fighting for

    equitable treatment.

    SBI- Corporate Governance in Banking Sector

    Corporate Governance in banking sector involves the manner in which board of directors and senior

    management govern the banking process because that affects their daily operations, corporate

    objectives, interests of shareholders and stakeholders and also to check that while doing all this if

    banks are following all the rules and regulations and are protecting the interests of depositors.

    Though banking sector is one of the most regulated sectors in India but the rules and regulations

    have not been implemented effectively over the years. The sturdiness of banking institutions in

    following the good governance practices is of paramount importance because the economy of the

    country depends on how they function. Otherwise, we might as well be the harbinger of the next

    recession in the coming years. And Corporate Governance Scorecard helps in finding out where do

    the banks lag in implementation part. Banks activities need to be evaluated regularly because the

    activities are not transparent and so it becomes difficult for the shareholders, creditors, investors

    etc. to monitor the banks and corporate governance scorecard helps in doing so. And protect the

    depositors interestso that they are not ignored by the interest of shareholders and board members.

    How is it calculated?

    A predefined set of questions is made and to every question a certain weight is allotted andinvestors, fund managers, brokers/sub-brokers are asked to give ratings and this is compared across

    different banks. Inputs from various industry experts are taken into account while deciding what

    should be included in the questionnaire. And then based on this scorecard value, a five point Likert-

    Scale is used to grade the bank.

    Purpose to answer the following questions

    1. What all criteria are given importance by fund managers, financial agents, financial brokers,

    advisors for advising to invest into listed companies?

    2.

    If our Indian banking sector is implementing the corporate norms and the level to which it

    has accepted the rules and regulations?

    3. If there is any difference in the corporate governance practices that are followed by private

    and public banks and if there is on which parameters they are different?

    4. How are the banks supplementing bank credit-review and credit-approval processes with

    assessment of governance?

    5.

    If banks are making better lending decisions through better risk management?

    6. How transparent are the banks in disclosing their financial transactions and deals?

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    Questionnaire Table:

    Score Assigned - It represents how important the parameter is, higher the score value, important the

    parameter is.

    No Corporate Governance Parameters ScoresAssigned

    Year 1 Year 2 Year 3

    1 Statement of Company's philosophy on code

    of governance

    2

    2 Structure and strength of Board 2

    3 Disclosure of Tenure and Age limit of directors 2

    4 Post Board meeting follow up system and

    compliance of the board procedures

    2

    5 Appointment of lead independent director 2

    6 Disclosure of other provision as to the boards

    and committees

    1

    7 Code of Conduct 2

    8 Board committee 25

    9 Disclosure and Transparency 25

    10 General Body Meetings 3

    11 Means of Communication and General

    Shareholder information

    2

    12 CEO / CFO Certification 2

    13 Compliance of corporate governance and

    auditor's certificate

    10

    14 Disclosure of Stakeholders' interests 10

    15 Chairman & CEO Duality 5

    (i) Promoter executive chairman cum MD/CEO

    (ii) Non-promoter executive chairman cum

    MD/CEO

    (iii) promoter non-executive chairman

    (iv) Non-promoter non-executive chairman

    (v) Non-executive independent chairman

    16 Disclosure of Definition and selection criteriafor (Independent) Directors

    3

    17 Disclosure of Remuneration Policy &

    Remuneration of Directors

    2

    Total 100

    Net Profits

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    Five Point Scale used to grade the bank

    Score Grade

    Excellent 81-100

    Very Good 71-80

    Good 61-70

    Average 51-60

    Poor Below 51

    Interpretation

    Weighted average value is calculated for each value and also each scorecard parameter is arranged

    in a ranking order. This helps in realizing that on which parameters a bank is doing well and on which

    parameters a bank needs to work on. Corporate governance scorecard is filled every year to check

    the parameters and also to improve the low performing parameters.

    It helps in finding the following:

    1.

    The effectiveness of audit committee in preventing fraud

    2.

    The criterias that are given importance by fund managers, financial agents, financial

    brokers, advisors for advising to invest into listed companies

    3.

    If banks are making better lending decisions through better risk management

    4.

    Ways in which bank are supplementing credit-review and credit-approval processes with

    assessment of governance

    5. Parameters in which private and public banks are different in following the different

    corporate governance practices

    6. The one thing that the questionnaire does not measure is the steps taken by SBI towards

    Corporate Responsibility. The main focus of this questionnaire is to satisfy the shareholders

    through transparency in financial transactions and deals.

    Recommendations for Companies trying to Implement CG Scorecard

    Assessment using the Scorecard should be a continuous process, which will require several

    iterations before the Scorecard becomes self-sustaining.

    Different companies should lead the initiative by rotation.

    While assessment and ranking has its own value, especially given that good corporate

    governance practices increase shareholder value at least in the medium term, opportunities

    for synergy with other regional capital market initiatives should also be explored. The

    interconnectedness of regional initiatives increases their sustainability, the sum being

    greater than the individual parts.

    The international scorecards like the ASEAN scorecard can also be used as a reference point

    for the development of national corporate governance frameworks.