Corporate Entrepreneurship
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Transcript of Corporate Entrepreneurship
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College In-Corporation:
A Model for the Future of Corporate Entrepreneurship
We are at the start of a millennium that is increasingly being defined by global connectivity,
breakthrough innovations and a fast changing world. Instrumental to leading these changes and
progress are the large multi-‐national companies. They have the extensive reach beyond national
boundaries and capabilities to create products and services that are already setting the pace for a
competitive and vibrant economy.
In this new competitive era, qualities such as adaptability and innovative minds are key to survival
and these can be found in an “entrepreneur”. In 1934, Schumpeter1 explained, “…entrepreneurs are
prime movers of economic change”. Undeniably, today’s powerhouse corporations were once
created by individual entrepreneurs such as Steve Jobs of Apple and Thomas Edison of General
Electric. As these companies grow, the concept of spreading the founders’ entrepreneurial spirit
across the entire company and through time is hard to conceive. Indeed, to those who view large
companies as being bureaucratic and risk adverse in nature, the term “corporate entrepreneurship”
is an oxymoron and a huge challenge.
Despite the obvious challenges for large companies, it would also be a great misconception to say
that these organisations are not at all capable of being entrepreneurial. In fact, a large company’s
reputation, human capital and existing technologies can empower their employees to innovate and
create at a much faster pace and at a greater complexity. For example, it would be nearly impossible
for an individual entrepreneur to build the Airbus A380. So, when we think of a large company with
the right people, process and corporate positioning, entrepreneurship can thrive and lead the pace
of innovation globally. Today, the revolutionary Post-‐it Notes have colourfully filled our office
spaces and it is fondly attributed to Art Frye, an “intrapreneur” from 3M.
Any entrepreneurial organization geared up to make changes and innovations must above all be a
learning organisation. Senge2 once explained, “As the world becomes more interconnected and
business becomes more complex and dynamic … it is no longer sufficient to have one person
learning for the organisation”. What we call a learning organisation surely has its roots in
1 Schumpeter, J. A. (1934). The Theory of Economic Development. Cambridge, MA: Harvard University Press. 2 Senge, P. (1990). The Fifth Discipline: The Art and Science of the Learning Organisation, New York: Currency Doubleday.
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something we all have experienced – our education in colleges. We were old enough to be
independent and yet, free enough to lead initiatives that allowed us to imagine the impossible. This
culture of exploration, learning and collaboration has in fact become a birthplace of not only
research and education, but also many business ideas. It is hardly surprising that companies such as
Google, Yahoo, SUN, Cisco Systems and HP were once a start-‐up from the Stanford University, one of
the leading learning organizations in the world.
Hence, the learning and innovative culture of colleges can be incorporated within large companies.
And this inverted pyramid framework is what I term as the “College In-‐Corporation” of 3 Ps –
People, Process, and Positioning. The people of the company are the fore-‐runners of the
corporation just like the students in colleges, the process or systems within the business are much
like education curriculum that makes things fall into place and finally, the faculty or the corporate
positioning provides the leadership support and vision for the company’s future. The rest of my
essay will detail how large companies can utilise the 3Ps to inculcate corporate entrepreneurship
within their organisation.
PEOPLE
The framework of “College In-‐Corporation” places the people at the top of the pyramid. Any
college’s ultimate pride is the student body and similarly any company’s pride must ultimately be
their employees because they are the ones creating the products and systems that further expand
Figure 1: The framework of College In-‐Corporation
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the company’s vibrancy and expertise. Richard Branson3, the CEO of Virgin Group beautifully
explained the importance of employees. He said, “Convention dictates that a company should look
after its shareholders first, its customers next and last of all worry about its employees. Virgin does
the opposite. For us, our employees matter most… if you start off with a happy, well-‐motivated
workforce, you’re much more likely to have happy customers. And in due course the resulting
profits will make your shareholders happy.” Hence, once the focus is on the people, their sense of
belonging and pride automatically contributes to the productivity and a healthy innovative culture
in the organisation.
One obvious factor linked to the employees is time. The workaholic world of corporations is viewed
to be fixated with “9 to 5 jobs” and endless overtime. This hardly leaves room for any play and
experimentation. If a company is serious about making innovation and having new products and
ideas as part of their culture, “time” is a resource they must free up for their employees. In the
“Time-‐Pressure/Creativity Matrix”4 as shown below, the high likelihood of creative thinking occurs
when there is a low time pressure5.
Corporations such a Google and 3M have already realised this importance of time. Google allows
their engineers 20% of their time to work on own projects, build prototypes, share their
experiments and collaborate with other teams. It is hardly surprising that 50% of Google’s new
products originate from this 20% time6. Creativity and experimentation is at the heart of all new
products and this can only be done if the employees are left to be free for a period of time just to
explore ideas.
3 Branson, R. (2005). Losing My Virginity: The autobiography. Three Rivers Press. 4 Teresa M. Amabile, Jennifer M. Mueller, William B. Simpson, Constance N. Hadley Steven J. Kramer and Lee Fleming. (2002). Time pressure and Creativity in Organisation: A longitudinal Field Study. Harvard Business School. < http://www.hbs.edu/research/facpubs/workingpapers/abstracts/0102/02-‐073.html> 5 Teresa M. Amabile, Constance N. Hadley, Jennifer M. Mueller, Steven J. Kramer. (2003). Harvard Business Review on the Innovative Enterprise – Article on Creativity under the Gun. United States of America: Harvard Business School Press. 6 Mayer, Marissa, Google's Vice-‐President of Search Products and User Experience. "MS&E 472 Course: Entrepreneurial Thought Leaders Seminar Series." (An audio link: http://www.stanford.edu/group/edcorner/uploads/podcast/mayer060517.mp3). ETL Seminar Series/Stanford University. 17 May 2006.
Figure 2: The Time-‐Pressure/Creativity Matrix
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The second most important people factor is diversity. Remember the times in college when we
made many friends across different faculties, projects and co-‐curricular activities? This diversity
creates a tremendous exchange of ideas. It stimulates our minds to rethink our perspectives as we
mix with different people. In large companies, the chance to meet different people is plenty. If
companies can implement systems that make the employees reorganise frequently on project basis,
without the need to engage in the inconveniences of moving and transfer, it will ensure a mix of
ideas that will pave the way for innovation. Three surest way of creating diversity is to allow for
fluid movement of people across teams, bring in outsiders and create diverse teams with various
expertise and talents. For example, Proctor & Gamble continuously forms multifunctional project
teams to run the multi-‐product company.
Finally, if a company truly believes in the importance of its people, it must also understand that it is
impossible to have every one of its employees ingrained with the qualities of an entrepreneur. In
fact, the company must recognise it does not need only entrepreneurial employees. As a new idea
or product goes through its phases of birth to implementation, it will need champions to start off
the idea, technologists to build the product, implementers to execute the project, quality control for
product certification and finally marketers to publicise the product. This shows that an
organization should be holistically entrepreneurial and this by nature will have places for people
who have different talents for different tasks and positions.
PROCESS
The second layer in the pyramid of “College In-‐Corporation” is the second P of Process. With the
employees at the forefront of execution, there have to be proper channels and systems in place to
guide them and make it easy for ideas to sieve through the organisation. Corporate
entrepreneurship must be backed by processes that make innovation a common part of the culture.
Furthermore, they should allow all ideas an easy avenue to be expressed and above all, ideas from
all sources must be equally encouraged. I will go onto to explain how this already being done
through the different processes.
First and foremost, any process linked to “corporate entrepreneurship” must become a norm of the
company culture. Being innovative and creative must be part of daily business operations and
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should not be seen as something extraordinary. Hence, no extra importance should be given to the
culture of creativity just like the company’s culture of safety assurance, risk management or project
execution. Once innovation and creativity become part of daily operations, these small seeds of
“normal changes” will start to create ripples of initiatives within the organisation. This process of
being “normal” is what Drucker7 calls “systematic abandonment policy at all times, sloughing off
the past so that resources are available for the future”. Companies have to put processes in place to
maintain this constant engagement in creativity and innovation as part of their normal operations.
Secondly, there must be processes in place to allow the expression of ideas at the inception stage
and these must reach the top management quickly. In the daily operations of large companies, the
demands of current product deliverables and customer requests can kill off a new idea before it can
reach the right people and stage of development. To combat this, companies can implement both
internal and external sharing systems to constantly engage in the recognition and expression of
these ideas. IBM’s Alpha Works8 is one such platform that allows the engineers to put up their
emergent technologies for any worldwide developers to download and collaborate on the
possibility of a commercial product. This type of an open platform allows ideas to reach the right
people and opens the doors to new business ventures.
The last touch in the process of innovation is the encouragement of all types of ideas within the
company. No company should have the view that the innovation responsibility lies only with the
R&D department and its engineers. Research and ideas on new business practices are just as
important as research on new technologies. In fact, new ways of working within various
departments like human resource, audit and finance can synergize with the new products to
improve the company’s culture and performance. A 2006 CEO Survey9 found that companies that
spent more on business operation innovations tend to outperform their peers. Hence, every
employee in any department has an equal role to play to increase the innovative scale of the
company.
7 Drucker, P. F. (1980). Managing for Tomorrow: Managing in turbulent times. Industry Week, 20(1), 54-‐64. 8 IBM’s online database for emergent technologies: http://www.alphaworks.ibm.com/ 9 2006 CEO Survey by IBM Global Business Services (“Expanding the Innovation Horizon”) PDF Link: http://www-‐935.ibm.com/services/de/bcs/pdf/2006/ceostudy_engl.pdf
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POSITIONING
The bottom layer of the pyramid of “College In-‐Corporation” is the third P of Positioning. It occupies
the least area on the inverted pyramid and yet it is responsible for the strategic overview and the
focus of the company.
For any corporate entrepreneurship to be successful, the CEO and the senior management must
champion it. Gone are the days where the senior management goes on a retreat for a few days and
comes back with the magic strategic formula for the company. The leadership of the company
should engage the subordinates to formulate the strategic and long-‐term direction of the company,
and provide continuous support for employee endeavors. This leadership in effect will set the
company in the path of corporate entrepreneurship.
The next step for the leaders is to provide autonomy for its employees. The larger the company, the
greater is the complexity of tasks. At this stage, as Morris and Kurato10 explained, it becomes even
more important for managers to “give up control to gain control”. This can be implemented through
“cellular” units of independent teams. Miles, Snow, Mathew, Miles and Coleman11 borrowed the
term “cellular” to further detail that each cell has similar characteristics of the larger organism.
However, when the cells are combined, the synergy and interaction with other cells create a richer
and vibrant culture. Similarly, companies must implement the support for teams that are self-‐
resourcing and self-‐managing to lead their own entrepreneurial ventures.
The final aspect of corporate positioning is the portfolio balance of new and existing products. An
entrepreneurial firm typically has more risky and new products than its peers. This phenomenon
can be noted in 3M, where a quarter of its annual revenues are generated from products that are
less than 5 years old. Similarly, at any time Google has 70% of its products supporting the company’s
core business, 20% are emerging technologies and the remaining 10% are speculative experiments.
James March12 refers to this concept as “exploiting the present and exploring the future”.
10 Morris, M. H. and Kurato, D.F. (2002). Corporate Entrepreneurship, Fort Worth: Harcourt College Publishers. 11 Miles, R.E., Snow, C., Mathews, J., Miles, G., & Coleman, H., Jr. (1997). Organising in the knowledge age: Anticipating the cellular form. Academy of Management Executive, 11(4), 7-‐20. 12 March, J. (1991). Organisation Science. Article on “Exploitation and Exploitation in Organisational Learning.
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CONCLUSION
Today, the concept of “corporate entrepreneurship” is thankfully not a new one for the world of
business. By the mid-‐1980s, the singular model of creativity and research taking place only within
the R&D labs, were no longer accepted as companies started to realise the importance of innovation
in every division of the company. Many companies already started to have innovation initiatives.
For example, DuPont has Business Builders, Cisco has EMTG (Emerging Market Technology Group)
and IBM has Emerging Business Opportunities.
As we head into the future, more companies are engaging in business ventures and research into
the policies of corporate entrepreneurship. This awareness of “College In-‐Corporation” will spread
and lead global change, innovation and growth. The concept of future innovation will definitely
have its inception in what we call the “corporate entrepreneurship”.
BIBLIOGRAPHY:
[1] Harvard Business Review on The Innovative Enterprise, (HBR Publishing, 2003) [2] Birkinshaw, Julian. Entrepreneurship in the Global Firm. (Sage Publications, 2000)
[3] Meyer, Heppard. Entrepreneurship as Strategy, (Sage Publishing Inc, 2000)
[4] Wolcott, Lippotz. Grow From Within – Mastering Corporate Entrepreneurship and
Innovation. (McGraw-‐Hill, 2010)
[5] Burns. Corporate Entrepreneurship – Building The Entrepreneurial organisation, (Palgrave Macmillan, 2005)
[6] Sathe. Corporate Entrepreneurship – Top Managers and New Business Creation.
(Cambridge University Press, 2003)
[7] MacMillan, Block. Corporate Venturing – Creating New Businesses within the Firm. (Harvard Business School Publishing, 1993)
[8] Chesbrough. Open Business Models – How to Thrive in the New Innovative Landscape.
(Harvard Business School Press, 2006)
[9] Hitt, Ireland, Camp, Sexton. Strategic Entrepreneurship – Creating a New Mindset. (Blackwell Publishers, 2002)
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