Corporate Communication and Cross Cultural Communication
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How and what are the elements of Communication Techniques in Cross Cultural Environment
Transcript of Corporate Communication and Cross Cultural Communication
Corporate
Communication
Cross Cultural Communication
ASL Development Group (M) Sdn Bhd
Website : www.asl-solutions.com
11B, Jalan Pelabur B 23/b,
Sekyen 23, 40300 Shah Alam,
Selangor, MALAYSIA
Practice Area
• Corporate Positioning
• Reputation Management
• Employee Communication
• Community Relation
• Media Relation
Corporate Communication are defined as the products of communication, be they memos, letters, report, website, email, speeches, or news release.
Difference Communication
Style – Cross Culture
Communication
• Potential Hot Spot in Cross Culture:
• Opening & closing conversation
• Taking turns during conversation
• Interrupting
• Use of silence
• Appropriate topics
• Use of humour
• Knowing much to say
• Sequencing elements during conversation
Basic Tips : Cross-Cultural
Communication
• Slow down
• Separate questions
• Avoid negative questions
• Take turns
• Write it down
• Be supportive
• Check meaning
• Avoid slang
• Watch the humour
• Maintain etiquette
THANK YOU !
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