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Transcript of CoreNet Paris Discovery Forum 4 June 2014 Capgemini’s global Real Estate organisation Caroline...
CoreNet Paris Discovery Forum 4 June 2014
Capgemini’s global Real Estate organisation
Caroline Sturtz-Verdier
2Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
Welcome!
Introduction: Why did we want a global organization?
Driven by requirement from CFO to make strong cost savings and operate globally Driven by a willingness to share best practices and use common tools and processes Real estate is a business enabler, we need to maximise use of the assets Be proactive not passive - anticipate & determine the Real Estate strategy Gather the real estate expertise together to have economies of scale
First steps taken by Capgemini to become global & deliver benefits
Next steps and additional benefits of central processes & tools
3Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
Global team: first steps
Rationalization program
Rationalization program
Portfolio databasePortfolio database
Common chart of account
Common chart of account
Re-organization by Region
Re-organization by Region
Authorization process
Authorization process
4Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
5 regions with a common governance and common processes
Nordics
Benelux
UK
Southern Europe
Eastern Europe
NAR & LATAM
India Australia &NZ
China
Vietnam
Singapore/HK/Dubai
Malaysia
Philippines Taiwan
Japan
Southern Europe
Southern Europe
Eastern EuropeEastern Europe
NAR & LATAMNAR & LATAM
Northern Europe
Northern Europe
AsiaAsia
5Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
Priorities for the Corporate Real Estate team
Action Benefits
Organization by Region • Single Region Head appointed• Sharing of knowledge, • Increase the speed of response by region
Authorization Process • Greatest scrutiny of spend• Greater accountability• Review of commitments
Global Rationalization Programme • Cost savings are possible as overview of the total portfolio & focus on quick wins• Single Real Estate strategy removes subjectivity• Sharing of Best Practices
6Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
Priorities for the Corporate Real Estate team
Action Benefits
Single Chart of Account •Agreed typology of spending: clear idea of the cost of each spending in the real estate sector•Comparative analysis is made possible
Portfolio Database • Accurate knowledge of the number & status of current leases and commitments• Review of each break option or expiry end lease date can achieve savings• Total visibility of the commodity• Ability to see the breadth of the portfolio to make changes• visibility = control
7Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
First steps then bigger steps…
Q1 2013 Q 2013 Q1 2014 Q2 2014 Q1 2015
First stepsREorgani
zationREorgani
zationRationalzationRationalzation
PortfolioPortfolio
AccountingAccounting
AuthorizationAuthorization
Global CRE support services
Space OrganizationSpace Organization
Space ManagementSpace Management
FMFM
8Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
Benefits of the Second steps
Action Benefits
Global Shared Services • Support of new space request• Support of the rationalization plan
Space design standards and project delivery
• Turnkey office delivery• Key for the authorization process for new or the renewal of leases
Space Management • Space saving due to better seat allocation• Seat forecast will allow to planning lease renewal• Encourages a responsible attitude
Facilities Management • The same « customer experience » for employees and clients• Cost savings – standardisation of the service• FM is not a core business offering (external resources)
9Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
Benefits of a Global Shared Services team
CRESS(Corporate Real Estate
Support Services)
Capgemini Business unitsProcess
External suppliers
10Copyright © Capgemini 2012. All Rights Reserved
Presentation Title | Date
Conclusions
A global business must have a global Real Estate strategyVisibility of real estate commitments is key A common database and « real estate language » is essential for people to
work with aligned process. Convince the local Real Estate managers on the benefits of a global
organization - understand the motivation of each individual to « buy » and contribute to the new organization.
Convince the business about the benefits of a global organization, taking over from business’ actions
Also, Regional Managers are key to deploying the process and the need to willing to work together
What you don’t measure, you can’t manage Capgemini already seeing rich rewards for Real estate team and our people