Core Competencies Matrix April 2007

8/8/2019 Core Competencies Matrix April 2007

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OFFICE OF THE SURGEON GENERAL April 2007

MRC Core Competencies Matrix

PROLOGUE

The Medical Reserve Corps Core Competencies Matrix is asuggested guide for training MRC volunteers at the local level.

Core Competencies represent the baseline level of knowledge andskills that all MRC volunteers should have, regardless of their

roles within the MRC unit. Because the core competenciesestablish only a minimum standard, units may choose to expandon the competencies in order to train volunteers at a moreadvanced level. Units may also choose to link the MRC corecompetencies to other existing sets of competencies for healthprofessionals.

The Competencies Matrix presents a menu of options to guideMRC unit leaders. Leaders may choose trainings from the matrix,use other trainings not listed in the matrix, or create their ownunit-specific trainings based on the competencies.

Utilizing the competencies makes interoperations between MRCunits more efficient by providing a common language in whichunits can communicate their volunteers capacities to each otherand to partner organizations.

Core Competencies represent the baseline level of knowledge and skills

that all MRC volunteers should have,regardless of their roles within the

MRC unit.

CORE COMPETENCIES MATRIX

The Core Competencies Matrix is organized into the following categories:

Domains are groups of competencies related to a certain topics. Thedomains may help you conceptualize how the competencies relateto one another. One training may cover one or all of thecompetencies within a domain.

Specific Competencies are the demonstrable skills an individualshould have in order to be activated as an MRC volunteer.

Knowledge, Skills, and Attitudes break the competencies down intomeasurable actions a volunteer should be able to perform in orderto be considered competent in an area.

Suggested Trainings/Tools are recommended trainings, most of which are available on-line, free of cost, that will enablevolunteers to meet the competencies. These trainings are notrequired, nor is this list comprehensive; rather it is a starting point

for unit leaders to consider available trainings.

Assessment is a suggested method for unit leaders to assess whethera volunteer has fulfilled a competency. All competencies may beobservationally assessed in the context of exercises or drills inwhich the unit participates.


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Skill


MRC Core Competencies MatrixDomain #1: Health, Safety, & Personal Preparedness

Specific Competency Knowledge Attitude Suggested Trainings/Tools Assessment

Describe the proceduresand steps necessary forthe MRC member toprotect health, safety,and overall well-being of themselves, theirfamilies, the team, andthe community.

Identify the keycomponents of apersonal and familypreparedness plan.

Identify andrecognize thepotential barriers toexecuting the plansand identifycontingencies

Identify keycomponents of a

variety of preparedness kits(e.g., home kit, Go-Kit, work kit)

Identify keycomponents tokeeping ones self,

family, team andcommunity safe

from environmentaland incident hazardsand risks.

Prepare a personaland familypreparedness plan

Review it with family, neighbors,and friends

Set up occasions toimplement the drilland measure itsefficacy or need for revision.

Utilize recognizedmethods of protection (e.g.,hand washinghygiene, coughetiquette, masksand other personalprotectivemeasures)

Embrace andpromote thevalue of personal, family,and work lifepreparedness

ARC Introduction to Disaster www.redcross.org

flash/course01 _v01/ FEMA Independent Study

Program: IS-22 Are you Ready? An In-Depth Guide to Citizen Preparedness http://training.fema.gov/EMIWeb/IS/is22.asp

CERT-Module 1, Lesson 2: Family and Workplace Preparedness

www.citizencorps.gov/cert/IS317/ Ready.Gov

www.ready.gov/america/index.html

Standard Precautions and Respiratory Hygiene MRC-TRAIN Course ID:

1007977www.mrc.train.org

Document that the MRCmember has a personaland family preparednessplan in place.(Yes or No)

Document that the MRCmember possesses adisaster kit (Yes or No)


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Skill


MRC Core Competencies MatrixDomain #1: Health, Safety, & Personal Preparedness (continued)


Describe the impact of an event on the mentalhealth of the MRCmember and theirfamily, team, and others.

Identify the range of anticipated stressreactionsexperienced bydisaster survivors,MRC members,responders, andothers in the earlyaftermath of disaster.

Identify when, how,and where to refer disaster survivors,MRC Teammembers, andothers for additionalmental healthsupport and care.

Identify the basicelements of Psychological First

Aid and the keyways to provideemotional care andcomfort to disaster survivors, MRCMembers, andothers in the earlyaftermath of disaster.

Providepsychological firstaid to disaster survivors, MRCteam members,and others.

Acknowledgethat disastersand other publichealthemergencies arestressful events.

Acknowledgethat MRCmembers are in aunique role toprovideemotional careand comfort to

disaster survivors, MRCteam membersand others.

Embrace theconcept thatprovidingemotional care

and comfort inthe earlyaftermath of disaster maymitigate shortand long-termpsychologicalconsequencesin disaster survivors, MRCteam membersand others.

Psychological First Aid: Field Operations Guide (MRC version) www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.doc

Psychological First Aid: Helping People Cope During Disasters and Public Health Emergencies www.centerfordisastermedicine.org/disaster _mental _health.html

Nebraska Psychological First Aid

Curriculum www.disastermh.nebraska.edu/psychfirstaid.html

Psychological First Aid: Helping Others in Times of Stress Contact your local American RedCross Chapter

Introduction to Mental Health Preparedness for Local Health Department Staff and Community Volunteers https://www.mrc.train.org/DesktopShell.aspx?tabid=62&goto=browse&browse=subject&look

for=18&clinical=both&local=all&ByCost=0

Document participationin a Psychological First

Aid training (online or classroom)
http://www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.dochttp://www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.dochttp://www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.dochttp://www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.dochttp://www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.dochttp://www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.dochttp://www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.dochttp://www.centerfordisastermedicine.org/disaster_mental_health.htmlhttp://www.centerfordisastermedicine.org/disaster_mental_health.htmlhttp://www.centerfordisastermedicine.org/disaster_mental_health.htmlhttp://www.centerfordisastermedicine.org/disaster_mental_health.htmlhttp://www.centerfordisastermedicine.org/disaster_mental_health.htmlhttp://www.centerfordisastermedicine.org/disaster_mental_health.htmlhttp://www.disastermh.nebraska.edu/psychfirstaid.htmlhttp://www.disastermh.nebraska.edu/psychfirstaid.htmlhttps://www.mrc.train.org/DesktopShell.aspx?tabid=62&goto=browse&browse=subject&lookfor=18&clinical=both&local=all&ByCost=0https://www.mrc.train.org/DesktopShell.aspx?tabid=62&goto=browse&browse=subject&lookfor=18&clinical=both&local=all&ByCost=0https://www.mrc.train.org/DesktopShell.aspx?tabid=62&goto=browse&browse=subject&lookfor=18&clinical=both&local=all&ByCost=0https://www.mrc.train.org/DesktopShell.aspx?tabid=62&goto=browse&browse=subject&lookfor=18&clinical=both&local=all&ByCost=0https://www.mrc.train.org/DesktopShell.aspx?tabid=62&goto=browse&browse=subject&lookfor=18&clinical=both&local=all&ByCost=0https://www.mrc.train.org/DesktopShell.aspx?tabid=62&goto=browse&browse=subject&lookfor=18&clinical=both&local=all&ByCost=0http://www.disastermh.nebraska.edu/psychfirstaid.htmlhttp://www.centerfordisastermedicine.org/disaster_mental_health.htmlhttp://www.medicalreservecorps.gov/File/MRC_Resources/MRC_PFA.doc


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Skill


MRC Core Competencies MatrixDomain #2: Roles & Responsibilities of Individual Volunteers


Describe the MRCmemberscommunication role(s)and processes withresponse partners,media, general public,and others.

Understand the roleof the PublicInformation Officer (PIO) or other authorized agent

Understand anindividual MRCmembers role andresponsibilities incommunicating withresponse partners,media, generalpublic, and others

Understandlegislativerequirements relatedto the sharing of protectedinformation (e.g.,HIPAA, personalinformation, etc.)

Perform your roles& responsibilities inthe position you areassigned

Communicateeffectively withresponse partners,media, generalpublic and others

Respect privacyandconfidentiality

Promote

consistent andapprovedmessaging

Embrace highethical standards

IS 100: Introduction to the Incident Command System

OR

IS 100: Introduction to the

Incident Command System for Healthcare Hospitals

Hospital Incident Command System (HICS) https://www.mrc.train.org/DesktopShell.aspx?tabid=62&goto=browse&browse=subject& keyword=HIPAA&keyoption=

Both&clinical=both&local=all&ByCost=0

Document thecompletion of IS 100 or equivalent

Document the

completion of a HIPAAtraining or equivalent

Document participationin a interpersonalcommunication skillstraining or equivalent

Demonstrate the MRCmembers ability tofollow procedures forassignment, activation,reporting, anddeactivation.

Describe the localMRC's guidelines or procedures for assignment,activation, reporting,and deactivation

Participate in a drill,exercise or publichealth activity

Embrace themission of theMRC

Honor a sense of duty

Develop acommitment topersonalaccountability

Local unit-specific training

Drill, Exercise, Training, or actualevent

Public Health activities (e.g.,participating in health fairs,disease screenings, andcommunity education events)

Document completionof local unit-specifictraining

Direct observation of compliance
https://www.mrc.train.org/%20DesktopShell.aspx?tabid=62&%20goto=browse&browse=subject&%20keyword=HIPAA&keyoption=%20Both&clinical=both&local=all&ByCost=0https://www.mrc.train.org/%20DesktopShell.aspx?tabid=62&%20goto=browse&browse=subject&%20keyword=HIPAA&keyoption=%20Both&clinical=both&local=all&ByCost=0https://www.mrc.train.org/%20DesktopShell.aspx?tabid=62&%20goto=browse&browse=subject&%20keyword=HIPAA&keyoption=%20Both&clinical=both&local=all&ByCost=0https://www.mrc.train.org/%20DesktopShell.aspx?tabid=62&%20goto=browse&browse=subject&%20keyword=HIPAA&keyoption=%20Both&clinical=both&local=all&ByCost=0https://www.mrc.train.org/%20DesktopShell.aspx?tabid=62&%20goto=browse&browse=subject&%20keyword=HIPAA&keyoption=%20Both&clinical=both&local=all&ByCost=0https://www.mrc.train.org/%20DesktopShell.aspx?tabid=62&%20goto=browse&browse=subject&%20keyword=HIPAA&keyoption=%20Both&clinical=both&local=all&ByCost=0https://www.mrc.train.org/%20DesktopShell.aspx?tabid=62&%20goto=browse&browse=subject&%20keyword=HIPAA&keyoption=%20Both&clinical=both&local=all&ByCost=0


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MRC Core Competencies MatrixDomain #2: Roles & Responsibilities of Individual Volunteers (continued)

Specific Competency Knowledge Skill Attitude Suggested Trainings/Tools Assessment

Identify limits to ownskills, knowledge, andabilities as they pertainto MRC role(s).

Identify the physicaland emotionalchallenges for various types of duties, dassignmentsand activities

Identify personal andprofessional liability.

Identify gaps in ownknowledge-base &training needs

Engage in a self-assessment

Communicatelimitations when

appropriate or necessary

Have realisticexpectations

Accept oneslimitations

Acceptresponsibility for personal or professionalgrowth anddevelopment

Local Unit Orientation

Drill, Exercise, Training, or actualevent

Volunteer Screening


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Skill


MRC Core Competencies MatrixDomain #3: Public Health Activities & Incident Management


Describe the chain of command (e.g.,EmergencyManagement System,ICS, NIMS), theintegration of the MRC,and its application to agiven incident.

Understand NIMS &NIMS Compliance

Understand the Roleof the MRC in ICS

Understand how ICSis interdisciplinary &organizationallyvariable

Identify the 5 ICSManagementFunctions

Understand thePrinciples of Span of Control

Identify the Roles &Responsibilities of Key ICS Positions

Identify the KeyFacilities and

Locations Describedin ICS

Operate within thestructure of theincident commandsystem

Notify the Chain of Command whensafety action isnecessary

Respect thecommandstructure byrelinquishingpersonalauthority tooperationalauthority


OR

IS 100: Introduction to the Incident Command System for Healthcare or Hospitals

IS-700: National Incident Management System (NIMS),

An Introduction

Hospital Incident Command System (HICS)

Successful completion of IS-700 or equivalent

AND Successful completion of


OR IS 100: Introduction

to the Incident Command System for Healthcare or Hospitals

OR Hospital Incident

Command System (HICS)

OR Equivalent for one of the

preceding 3 courses


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Skill


MRC Core Competencies MatrixDomain #3: Public Health Activities & Incident Management (continued)


Describe the role of thelocal MRC unit in publichealth and/oremergency responseand its application to agiven incident.

Perform your rolesand responsibilitiesin your MRC asthey integratewithin the publichealth or emergencyresponse system

Successful completion of a local Points of Dispensing (POD) or Strategic NationalStockpile (SNS) training

Successful completion of a public health training,where appropriate

Understand your communitys publichealth system andthe role of the MRCin local public healthactivities

Understand thepublic health role of the MRC inemergencyresponse.

Understand who has

the authority toactivate & authorizethe local MRC Unit

Public Health 101 Online Pennsylvania & Ohio Public Health Training Center https://www.mrc.train.org/DesktopModules/eLearning/CourseDetails/CourseDetailsForm.aspx?tabid=62&CourseID=1000546

Local unit-specific training

Respect your rolewithin your Units operation.

All competencies may be observationally assessed in the context of drills and exercise in which your Unit participates.
https://www.mrc.train.org/DesktopModules/eLearning/CourseDetails/CourseDetails%20Form.aspx?tabid=62&CourseID=1000546https://www.mrc.train.org/DesktopModules/eLearning/CourseDetails/CourseDetails%20Form.aspx?tabid=62&CourseID=1000546https://www.mrc.train.org/DesktopModules/eLearning/CourseDetails/CourseDetails%20Form.aspx?tabid=62&CourseID=1000546https://www.mrc.train.org/DesktopModules/eLearning/CourseDetails/CourseDetails%20Form.aspx?tabid=62&CourseID=1000546https://www.mrc.train.org/DesktopModules/eLearning/CourseDetails/CourseDetails%20Form.aspx?tabid=62&CourseID=1000546https://www.mrc.train.org/DesktopModules/eLearning/CourseDetails/CourseDetails%20Form.aspx?tabid=62&CourseID=1000546

Core Competencies Matrix April 2007

Documents

Transcript of Core Competencies Matrix April 2007