Copyright © eBaoTech Corporation Innovative Solutions for Insurance eBaoTech Company and Product...

Copyright © eBaoTech Corporation

Innovative Solutions for Insurance

eBaoTech

Company and ProductIntroduction

Client Name

Month day, Year

© 2008 eBaoTech Corporation 2Client Name Confidential


eBaoTech

Company Introduction

Product Suite Introduction

Technical Architecture Introduction

Outline



eBaoTech




Outline



eBaoTech

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2001 2002 2003 2004 2005 2006 2007 2008

Customer Base New Installations Prospects

All of these custmers have decided to leave their inherited burden behind and therefore to implement the cutting edge eBaoTech Solutions, strictly process orientated and built on latest technologies

Customer Base – Growth at Impressive Pace



eBaoTechOur achievement in 7 years

More than 50 installations in 20 countries•Asia•Europe•Middle East•Africa

Not only green field start-ups but also replacing legacy systems with millions of policies converted•More than 40 green field start ups•More than 10 legacy replacement

Not only individual projects but also regional or global cooperation with tier one insurers•ZFS, Fortis, ACE, Chubb, AXA, Prudential



eBaoTechRegional Expansion across Europe

Strong internationalization of business with increasing attraction to multi-national insurance companies

2006

& 1 Morrocco,& 1 Morrocco,

11

11

2005

11

2007

& 1 Morrocco, 1 UAE and 1 Egypt& 1 Morrocco, 1 UAE and 1 Egypt

33

11

1111

22

March 2008

& 1 Morrocco, 2 UAE, 1 Egypt and 1 South Africa& 1 Morrocco, 2 UAE, 1 Egypt and 1 South Africa

33

11

111122

4422

11

Productive Installation or ongoing Implementation Promising Prospects



eBaoTech

Country / Region Number of Installations / Projects Client

China 18 (17 live) Taiping Life PICC Life Zurich Insurance Samsung Life ACE

Singapore 3 (2 live) NTUC Income (live) Great Eastern Life AXA (live)

Malaysia 4 (2 live) Takaful Nasional (live) Great Eastern Life Prudential A&H (live) Mayban Fortis

Switzerland 2 (2 live) Swiss Life (live) Zurich Insurance (live)

Japan 2 (1 live) Credit Agricole (live) Zurich Insurance

Vietnam 1 (1 live) ACE Life (live)

Countries with eBaoTech Software Installations or Ongoing Projects (1)



eBaoTech

Country / Region Number of Installations / Projects Client

Taiwan 1 (1 live) ACE Life (live)

Thailand 2 (1 live) ACE Life (live) Prudential A&H (live)

Hongkong 1 (1 live) Fortis Asia (former PCI)

Indonesia 1 (1 live) Great Eastern Life (live) Zurich Insurance (live)

Russia 1 (1 live) Fortis Russia (live)

Poland 1 (1 live) Fortis Poland (live)

Morocco 1 Zurich Insurance

Netherlands 2 (1 live) Fortis Direct (live) Fortis ASF

Middle East 2 (2 live) ACE UAE, Egypt (live)

France 1 Fortis France

Countries with eBaoTech Software Installations or Ongoing Projects (2)



eBaoTech

AS

IA

EM

EA

EM

EA

Customer-Implementations in more than 17 Countries (as of March, 2008)

PolandPoland

RussiaRussia

MoroccoMorocco

EgyptEgypt

JapanJapan

ChinaChina

Hong KongHong Kong

VietnamVietnam

ThailandThailand

TaiwanTaiwan

MalaysiaMalaysia

SingaporeSingapore

UAEUAE

IndonesiaIndonesia

SwitzerlandSwitzerland

NetherlandsNetherlands

FranceFrance



eBaoTech

AS

IA

EM

EA

Global Presence with offices in Europe & Asia

NetherlandsNetherlands

BeijingBeijing

TokyoTokyo

Kuala LumpurKuala Lumpur

SingaporeSingapore

ZurichZurich

MumbaiMumbaiShanghai

Shanghai

FrankfurtFrankfurt

* Netherland office being established



eBaoTech

The formula to make it happen

• N# of staff approx. 650 • Based in Asia & Europe• Proficient in approx.

20 Languages• In depth Insurance

Business KnowHow

• N# of staff approx. 650 • Based in Asia & Europe• Proficient in approx.

20 Languages• In depth Insurance

Business KnowHow

• 32 Customers in Asia:China 18, Hongkong 1, Taiwan 1 Singapore 3, Malaysia 4, Japan 2, Vietnam 1, Thailand 2, Indonesia 1

• 10 Customers in EMEA:Switzerland 2, Germany 1, Poland 1,France 1, Netherlands 2, Russia 1, Morocco 1, Egypt 1, UAE 1

• 32 Customers in Asia:China 18, Hongkong 1, Taiwan 1 Singapore 3, Malaysia 4, Japan 2, Vietnam 1, Thailand 2, Indonesia 1

• 10 Customers in EMEA:Switzerland 2, Germany 1, Poland 1,France 1, Netherlands 2, Russia 1, Morocco 1, Egypt 1, UAE 1

• Life&non-Life combinedin one single package

• Complete End to End Solutions

• Completely based on SOA & J2EE

• Life&non-Life combinedin one single package

• Complete End to End Solutions

• Completely based on SOA & J2EE

• Decades of experience Insurance Business-, Operations- and IT management

• Dedicated to the break down of traditional chinese walls within Insurance organisations

• Decades of experience Insurance Business-, Operations- and IT management

• Dedicated to the break down of traditional chinese walls within Insurance organisations

The meaning of the Chinese Letters for eBao - – 易保 is:

ProgressiveManagment

ProgressiveManagment

AmbitiousStaff

AmbitiousStaff

ChallengingCustomers

ChallengingCustomers

SophisticatedSolutions

based on

AdvancedTechnology

SophisticatedSolutions

based on

AdvancedTechnology

„INSURANCE MADE EASY“



eBaoTech

Name and Position

Management Team

Woody MoCEO

Andy WangSVP/GM of GlobalAccounts Division

Daniel AdamecCEO, Europe

Ken WangChief ArchitectGM of R&D

Jason LinHead, SW Engineering, GM

Product Center

James EronSr. Dir. Business Development

and Consulting Services

Associate principal at McKinsey & Company IBM T.J. Watson Research Center at Yorktown Height Ph.D., University of Wisconsin, Madison

Senior consultant from McKinsey & Company MBA, Harvard Business School

CFO of Winterthur Life & Pension McKinsey partner and leader in insurance practice

Chief Architect of some products at HP/IBM/Unisys Ph.D., University of Notre Dame;

Senior Director of software engineering at Motorola in US (2 years) Director of Software Engineering at Oracle in US (10 years)

Senior Manager, BearingPoint Consulting Financial Services Practice (6 years)

Other experience in GE, Wells Fargo Bank, Net Fish Technologies UC-Berkeley MBA

Experience



eBaoTechGlobal Headquarters in Shanghai



eBaoTech




Outline



eBaoTechSystem Objectives of our Standard Software Products

One solution supporting business end-to-end (front- and backend)

Enable customers to customize and to enhance the system

Support internationalization

• Integrated solution for all products of commercial and personal lines

• Support for all insurance processes in policy management as well as in claims management

• Support all sales channels, such as Brokers, Agents, Internet, Bank and other

• Use parameter configuration

• Use RMS (Rule Management System) and FMS (Formula Management System)

• Use UIC (UI Configuration) tool

• Use EMS (Entity Management System) for data tables and fields management

• Multi-language

• Multi-currency

• Multi-data format

• Multi-company



eBaoTechNext Generation Solution for Insurance Needs

AssetLink

GroupLife (*)

LifeSystem

AgentOffice

AutoClaim

eBaoTechProduct Suits

eBaoTech’s Product Suits support all processes in force at leading insurancecompanies worldwide

GeneralSystem

(*) Asian markets only



eBaoTecheBaoTech AssetLink – Solution for Wealth Management

Supports new generation of asset management products going beyond Unit Link or Investment Link‚ called “insurance wrappers“ in some markets.

AssetLink

GroupLife

LifeSystem

AgentOffice

AutoClaim


GeneralSystem

Accessible directly over internet or intranet by distributors, advisors, brokers and even clients if required.

Sales ChannelsInsurance wrappers

Products

Supports new business with initial contributions, additional contributions, all customer service items, underwriting, claims, general Iedger, re-insurance, custodian management

Functionalities



eBaoTecheBaoTech GroupLife – Solution for Groups (Asian markets only)

Supports all mainstream group life products, sales channels, and whole life cycle functionalities in an All-In-One manner

AssetLink

GroupLife

LifeSystem

AgentOffice

AutoClaim


GeneralSystem

Traditional agents, affinity group, broker, group insurance sales team and others

Sales ChannelsTraditional (with or without participating) whole life and endowment, accident, medical, annuity and others

Products

Product definition, new business/quotation, underwriting, customer/policy servicing, claims, renewal, billing/collection/payments, general ledger, re-insurance, sales channel management, document/image management/workflow, reporting, letters, printing and sales force automation

Functionalities



eBaoTecheBaoTech LifeSystem – Solution for Life

Supports all mainstream life insurance products, sales channels and whole life cycle functionalities in an All-In-One manner

AssetLink

GroupLife

LifeSystem

AgentOffice

AutoClaim


GeneralSystem

Traditional agent/agency, bancassurance, telemarketing, worksite marketing, affinity group, broker, group insurance sales team and others

Sales ChannelsTraditional whole life and endowment, term, accident, medical, investment linked, universal life, annuity, mortgage life and others

Products

Product definition, new business/quotation, underwriting, customer/policy servicing, claims, renewal, billing/collection/ payments, general ledger, re-insurance, sales-channel management, document/ image management/ workflow, reporting, letters, printing and sales force automation

Functionalities



eBaoTecheBaoTech GeneralSystem – Solution for P&C

Supports all mainstream property and casualty products, sales channels,and whole life cycle functionalities in an AlI-in-One manner

AssetLink

GroupLife

LifeSystem

AgentOffice

AutoClaim


GeneralSystem

Traditional agent/agency, bancassurance, telemarketing, worksite marketing, affinity group, broker, group insurance sales team and others

Sales ChannelsMotor, property, personal accident, travel, marine and cargo, liability, engineering, bond, package products, and others

Products

Product definition, new business/quotation, underwriting, customer/policy servicing, claims, no claim discount, renewal, billing/collection/payments, general ledger, reinsurance, sales channel management, document/image management/ workflow, reporting, letters, printing and sales force automation

Functionalities



eBaoTecheBaoTech AgentOffice – Solution for Agents

Suite of sales automation tools needed by insurance agents or any distributionpartner‘s salesperson. To be used stand-alone or as part of either eBaoTech LifeSystem or GeneraISystem

AssetLink

GroupLife

LifeSystem

AgentOffice

AutoClaim


GeneralSystem


Sales ChannelsAll Life and non-Life products defined in the related policy management system be it either eBaoTech LifeSystem, eBaoTech GeneralSystem or any other connected system

Products

Quotation, sales illustration, customer management, sales activity management, training management and others

Functionalities



eBaoTecheBaoTech AutoClaim – Solution for Claim Handling

Online collaboration software for motor insurance claims processing and management

AssetLink

GroupLife

LifeSystem

AgentOffice

AutoClaim


GeneralSystem


Sales ChannelsImproves motor claims results by reducing experience, speeding up closure, and improving claims ratio

Products

Leverages internet and digital camera technology to connect all parties with full information available to work together on motor insurance claimsWith its flexible workflow and powerful analytical tools, it further enables insurers to adjust business changes and improve performance effectively and flexibly

Functionalities



eBaoTechBusiness Functionality

Sales Channel

Mgmt

Policy Management

ClaimsMgmt

Billing &Collection

Product,Product,FormulaFormula& Rule& RuleMgmtMgmt

Party Mgmt

RiskMgmt

Insurance Functions



eBaoTechBusiness Functionality – embedded in a complete Architecture covering all Insurance Needs

Sales Channel

Mgmt

Policy Management

ClaimsMgmt

Billing &Collection

Product,Product,FormulaFormula& Rule& RuleMgmtMgmt

Party Mgmt

RiskMgmt

Business Infrastructure Technical Infrastructure

General Ledger

Reporting

Document Mgmt

Enquiry

PersonalNotes

Letter Mgmt

Authority Mgmt

Authorization

Process Managment

SystemUtilities

Batch Scheduler

System Administration

Integration BUS Integration BUS

Insurance Functions



eBaoTechAssetLink - Business Architecture

Core Insurance Components

Product Management

• Product Definition Syst.• Product Calc. Engine

PolicyManagement

• New Business• Customer Service• Renewal

Party Management• Partner Administration

• Role Administration• Contact Management

ClaimsManagement

• Claims Admin.• Survival benefit

Administration

Supportive Components

FinanceManagement

• Collection and Disbursement

• General Ledger

SalesManagement

• Channel Management• Commission Mgmt

RiskManagement

• Autom. Underwriting• Manual Underwriting• Reinsurance Mgmt

AssetManagement

• Wrapper Management• Custodian Bank

Management

Business Infrastructure

Process Management

• Process Design• Workflow Management

Document Management

• Letter creation• Scanning / Imaging• Print Mgmt & Archiving

Information Management

• Communication Mgmt• Query System• Report Management

Help System• Transaction Correction

Internationalization• Multi Language• Multi Currency• Multi Time Zone• Multi Company/Country

Service Infrastructure

Integration BUS for ERP Integration

Rule Management Formula Management Batch Scheduler

System Management System Security

AssetLink – Complete coverage of all insurance & Wrapper functionalities



eBaoTechGeneralSystem - Business Architecture


Product Management

• Product Definition Syst.• Product Calc. Engine• Product Upgrade

PolicyManagement

• New Business• Endorsement• Renewal


• Role Administration• Organization Management

• Contact Management

ClaimsManagement

• Claims Administration• Recovery• Supplier Management

Support Components

FinanceManagement


• General Ledger

SalesManagement


RiskManagement



Process Management


Document Management










GeneralSystem – Complete coverage of all non-Life functionalities



eBaoTech

Touch Points

Web Browser

Telephone

Fax

Email

SMS

3d-Party Systems

Legacy System

Proposal System

Underwriting System

Bank Payment System

ReInsurance System

Financial System

Payroll System

Data Warehouse

CRM System

Printing System

Imaging System

etc.

Platform InfrastructureNetwork & Protocol Web Server J2EE Application Server

Relation Database Server Load Balance & Cluster Backup & Recovery

Functional Infrastructure

Core Business Risk Mgmt

Product Mgmt Sales Mgmt

Party Mgmt Finance Mgmt

Functional InfrastructureReport Help

Query Service Printing Mgmt

Transaction Correction Image Mgmt

Communication Mgmt Document Mgmt

Technical InfrastructureBatch Scheduler Integration HUB

Formula Mgmt Rule Mgmt

System Mgmt User Authorization

Interest Calculation Internationalization

Rounding Calculation System Utilities

Common High Level Technical Architecture

All eBaoTech Suits are purely built on J2EE Standards, following SOA-Standards, Object-Oriented, N-Tiered and Component-Based Package Solutions

IntegrationBUS

Web ServiceMessage Queue

APIFlat FileDB Link

eBaoTech



eBaoTechTechnical Architecture

Modern, flexible and built to support future needs

Technical Plattform Layer 0: Foundation


Web Framework Data Persistency Batch Scheduler

System Management System Security System Utilites

Technical Plattform Layer 1: Three Engines

Business Process Management

Business RuleManagement (RMS)

Formula Management (FMS)Rule Engine Formula Engine

Workflow Engine

Technical Plattform Layer 2: Customization Tools

UI Configuration Tool Other Tools

Data Fields Configuration Tool Internationalization Tool

LifeSystemBusiness Model

GeneralSystemBusiness Model

Other Systems Bus. Modeli.e. AssetLink



eBaoTech

Component LayersExternal System

eBaoTech Integration BUS – Perfect Fit in any given System-Landscape

eBaoTech

XML Message

XML MessageOnline Interface

EAI Message HUB

Adapter Invoke

DB-Link

Flat File

API Web Service

Process Control

Domain Object

Data Access

User Interface

Database

Domain Service

IntegrationBus

File Transfer

DB Link

The Integration BUS controlls all connections between any existing System-Landscape and eBaoTech Systems



eBaoTech


Product Management

• Product Definition Syst.• Product Calc. Engine• Product Upgrade

PolicyManagement

• New Business• Endorsement• Renewal


• Role Administration• Organization Management

• Contact Management

ClaimsManagement

• Claims Administration• Recovery• Supplier Management

Support Components

FinanceManagement


• General Ledger

SalesManagement


RiskManagement



Process Management


Document Management










eBaoTech Solutions – True WEB Applications enabling Process Integration of all Parties

• Completely Browser based• Fully built in J2EE

• Web-Architecture caters for simple integration of B2B Partners

• i.e. Brokers, Call Centers, Banks, etc.

Access control by Groups & Roles• Distinct Access Group/Role combination• i.e. Brokers can only access own proposals

Integration to existing Portals by• WebServices• Embeding Technologies like Portlets

Browser and network access (intranet or internet) only needed which enables flexible remote collaboration and resource optimization

Staff Agents

Intranet

Broker Customer

Extranet



eBaoTech

• Integrated solutions for all product lines in Life as well as Non-Life (standalone applications, can be combined)

• Support for all insurance processes in policy management as well as in claims management

• Supports all sales channels like Brokers, Agents, Internet, Bank and others

• Development based on „best practice“ design, like paperless „Straight-Through-Processing“ and flexible Workflow (own Workflow or FileNet Workflow Tool)

• Rule based and strongly customizable to business requirements

• Separation of business logic and workflow

Comprehensive Functionality Modern n-tier Architecture

Comprehensive Functionality Combined with Modern n-tier Architecture

Database ServerDB2 or Oracle

Application ServerWebsphere or Weblogic

Web ServerWeb Server and „Load Balancing“

Firewall

Internet/Intranet

End-user browser End-user browser End-user browser

Platform independentCompletely Web based, Java / J2EE (not only Web-front end) guarantees Integration of all platforms

z/OS, Unix, Linux, Windows (everywhere where an „Application Server“ runs)

Comprehensive functionality and platform independence ensures flexible and cost efficient operations



eBaoTech

…

Agent Bank Broker Direct Call Center

Centralized Party DB

Customer Service

Call Center

Claims

Underwriting

HR Management

ERP Applications, i.e. CRM

General Ledger

Investment Management

Business Application

Integrated Party

Information

General Application

Interface

Central Hub

Single integrated Party DB • Unique customer information• Diff. party-types for individuals and institutions with specific attributes

Full Customer Information Accessible internaly or externaly under stringent user access rights control

Straightforward Integration Share information with external 3d-party systems such as HR, CRM, etc.

Customer Centric View & Design – Catering for Benefits like Central Risk Assessement



eBaoTech

• Traditional with or

without participating

•Term

•Whole life

•Endowment

• Unit linked

Coverage

Death Disease

Disability Accident

……

Rules

Min Age Max Age

Min SA Max SA

……

Premium Age Gender

Job

……

Premium

Payment Method

Term

……

Coverage

Death Disease

Disability Accident

……

Rules

Min Age Max Age

Min SA Max SA

……

Premium Age Gender

Job

……

Premium

Payment Method

Term

……

Parameterized product definition allows new product launch in a matter of days without IT support

Products Supported: • Fixed annuity

• PA

• Medical

• Mortgage

• Universal (Under

developing)

Underwriting

New Business

Customer Service

Claims & Others

Support for full product lines with flexible product definition functions



eBaoTech

Ease of use 5 man day to run a motor product with 70 rate tables & 16 cover types

Reduce Cost Formula implementation & testing can be performed by business without IT

Fast response to business change

• Supports all kinds of calculation• straightforward to update/upgrade rate tables and formulas

TopicFactorData Node

Domain Value Factor

Rate Table Factor

Function Factor

Formula Factor

Data Node

FMS – Formula Management System



eBaoTech

Usage in each function modules

Party

Individual Person

Organization

Contact Information 1



…

Policy Admin

Life Assured, Policy holder, Payer, Beneficiary, Trustee,…

Contact/account information can be chosen/added

•Customer central view of any person or organization in the system

•Keep all history of address, account

Hospital Management

Agent Management

Reinsurance

Doctor, Hospital


Agent, Broker, Bank,…


Re-insurer


Account Information 1

AccountInformation 2

AccountInformation 3

•Each function module define the role for each party

•Contact/account information can be chosen or added

Centralized party information

Features

Contact/ account information is linked to a party with 1 to multiple relationship

Party Management



eBaoTech

Case Evaluation & Benefit Allocation

Case Evaluation & Benefit Allocation

Claim AmountPayment

Claim AmountPaymentLettersLetters

CustomerService

CustomerService FinanceFinancePartyParty

Claim steps Cross Module Function

Interface

ReportsReports SMSSMS

EscalationEscalationInvestigationInvestigation

Case Acceptance

Case Acceptance

CaseRegistration

CaseRegistration

Case Approval

Case Approval

Reject

CommitteeCommittee

ProductProduct

Claim Module System Workflow



eBaoTech

Policy 1 Policy 2 Policy N

Claim Case

Product A

Product B∑Accumulator（ Policy/Insured/

Incident）

History InfoCase 1 （ Incident 1 ）

Case 2 （ Incident 2 ）

Case 3 （ Incident 2 ）

Case N （ Incident N ）

Customer

Support multiple policies in one claim case

Several cases can be linked to one incident

Automatically calculate claim amount for all conditions



eBaoTech

Agent ManagementAgent Management

Agent Movement Agent Movement

Agent CommissionAgent Commission

• Create and Maintain Agent;• Query Agent;

• Setup Agent Relationship and structure;

• Promote Agent;• Demote Agent;

• Transfer Agent Between Organizations;• Transfer Policy/Proposal;

• Calculate Basic Commission;• Commission Aggregation;• Commission Adjust;

• Agent Commission Query;• Policy Commission Query;QueryQuery

• Set compensation items• Calculate compensation• Close commission

Sales Channel Management



eBaoTech

Basic Draw

GIRO Extraction

Credit Card Extraction

CPF Extraction

Extracts policies with due dates ≤ 30 days

Premium Notices

GIRO Pre- Deduction Notices

GIRO Preliminary Report

Credit Card Billing Report

SSS Billing Report

On Scheduled Dates

On a Daily Basis

Billing Process



eBaoTech

GIRO Deduction Tape

Credit Card Extraction File

Upload Lockbox File

Upload GIRO Deduction Tape

Upload CPF File

Upload Credit Card Deduction File

CPF File

Lockbox File

eBanking File

Upload eBanking File

Upon receipt of:Successful records(Premium)

System checks if:

Unsuccessful records (Premium)

1. Amount is sufficient to pay for premium due; and2. Due dates are within lead days of N days (eg. 30 days)

1. Premium Applied2. Due Date Move

Amount placed in suspense

YesNo

Prints unsuccessful notices / reports / SMS

Collection by Electronic Transfer



eBaoTechWorkflow and data pool concept

Image Scan

Detail registration

Verification UnderwritingPolicy

Issue/Print

Receive Payment

New Business Module

Image Query Others

Image Module Financial Module

Handwritten proposal

Policy Document

Authority Control

Initial Registration

Description:

Activities requiring similar skills and competences are ‘pooled’

Policies are allocated to data pools according to the workflow based on policy status.



eBaoTechLocking of policies in data pool

Common Pool (Basket) e.g. Detail registration Pool

Policy 1

Policy 3

Policy 4

Policy 5

Policy 6

Common View to

Pool

Policy 2

Policy 2

Policy 2

User

Private Pool

A B C

Tasks are not linked to a person, everyone with access to a Pool can access and process the activity

Workload balancing: When possible, more than one team has access to a Pool to ensure optimum workload and fast processing times

Delegation of work:



eBaoTech

Enhanced policy processing through work allocation and collaboration

ImagingSystem inBranch 1

Scan

ImagingSystem inBranch 2

ImagingSever in

Data Center

ImageDatabase

Scan

Core BusinessSystem

Core BusinessDatabase

NetworkNetwork Http

Save

ApplicationForm ofUser A

ApplicationForm ofUser B

Images of any documents can be

• scanned at any service terminal,

• transferred to the image server at the data center via internet/intranet

• accessed whenever and wherever it is needed for any purpose, such as policy issuance, billing/payment, claims, reinsurance and so forth

Http

Http

Image Driven STP



eBaoTech




DDD

Outline



eBaoTech

LifeSystem Business Modules GeneralSystem Business Modules

Platform Infrastructure

Load Balancing & Cluster

Application Server

Relation Database Server

Web Server HTTP/HTTPS/SOAP/XML

Technical Infrastructure

Backup & Recovery

Process Mgmt

System Mgmt

Rule Mgmt

User Authorization System Utility

Formula Mgmt


Communication Mgmt

Imaging Mgmt

Reporting System

Printing Mgmt Document Mgmt

Query System

eBaoTech LifeSystem and GeneralSystem are based on the same platform,and share the same technical & functional infrastructure components

Finance Mgmt Party Mgmt Help System

Technical Architecture – Infrastructure Components



eBaoTech

Touch Points

Web Browser

Telephone

Fax

Email

SMS

3d-Party Systems

Legacy System

Proposal System

Underwriting System

Bank Payment System

ReInsurance System

Financial System

Payroll System

Data Warehouse

CRM System

Printing System

Imaging System

etc.

Platform InfrastructureNetwork & Protocol Web Server J2EE Application Server

Relation Database Server Load Balance & Cluster Backup & Recovery


Core Business Risk Mgmt

Product Mgmt Sales Mgmt

Party Mgmt Finance Mgmt

Functional InfrastructureReport Help

Query Service Printing Mgmt

Transaction Correction Image Mgmt

Communication Mgmt Document Mgmt

Technical InfrastructureBatch Scheduler Integration HUB

Formula Mgmt Rule Mgmt

System Mgmt User Authorization

Interest Calculation Internationalization

Rounding Calculation System Utilities

High Level Technical Architecture

eBaoTech LifeSystem and GeneralSystem are purel built on J2EE Standards, Object-Oriented, N-Tiered and Component-Based Package Solutions

IntegrationBUS

Web ServiceMessage Queue

APIFlat FileDB Link

eBaoTech



eBaoTech

…………

…………

…………

Web Server

ApplicationServer

Database Server

Load Balancing ensuring System Availability

Cluster Technology to ensuring Scalability

Industry standard, ensuring StabilityDatabase Server

Application Server(J2EE/EJB)

Web Server

End User Browser

Data Storage

Application Server(J2EE/EJB)

Internet/Intranet

Web Server

Database Server

Load Balancer

Firewall

Three Tier Architecture



eBaoTech

Ease of Process Integration: The separation of process control and domain service enables SAO philosophy and ease the integration with third-party workflow engine.

Encapsulation: Each layer hides details about its operations from other layers, so each layer can evolve behind APIs without affecting its clients.

Simplicity: Each layer focusing on a cohesive set of responsibilities so that it's easier to manage. Standards: Standard Struts Web framework at user interface layer. Flexible persistence: Support CMP/Hibernate/TopLink/DAO at data access layer.

Layering Structure Concept



eBaoTech

Component LayersExternal System

Integration Methods – Internal and 3d-Party

eBaoTech

XML Message

XML MessageOnline Interface

EAI Message HUB

Adapter Invoke

DB-Link

Flat File

API Web Service

Process Control

Domain Object

Data Access

User Interface

Database

Domain Service

IntegrationBus

File Transfer

DB Link



eBaoTech

• Fast data processing, reporting and mining in one data center

• Great flexibility for centralized operations, or distributed anywhere in the world

• Low branch expansion cost and high branch expansion speed

• Cost effective in centralized maintenance of data and applications

• Almost no maintenance cost on client side

Central data and application hosting to support remote locations

Technical Architecture – Central Hosting



eBaoTech

Hardware platforms supported

All mainstream hardware platforms are supported: Unix, PC Server, Mainframe.

Operation system supported

All mainstream OS. All Unix(Solaris/AIX/HP-UX), Linux, Windows NT

Application Server supported

WebSphere, WebLogic, OracleAS, etc

Web server supported Apache, iPlanet, OHS, IIS, etc

RDBMS: • Oracle 8i(8.1.7) on Solaris 8, HP-UX 11i, Red Hat Linux 7.2, Win2000 Server SP3;

• Oracle 9i(9.0.1,9.2.0) on Solaris 8, HP-UX 11i, Red Hat Linux AS 2.1, Win2000 Server SP3.

• DB2 and MS SQL Server not supported currently, but can be migrated to.

Protocol supported HTTP, HTTPS, SOAP

Browsers and OS supported

Browser: IE6 or above

ActiveX used, and Applet not used

• Scanning ActiveX control is used for scanning papers into images• XML Dom provided by IE Browser is used for dynamically refreshing page

information• The security configuration of IE Browser is limited to the web site of the

system for the running of these two ActiveX controls.

Platform Architecture - Details



eBaoTech

Foundation Components

Customization Part

Core Part

Special Partof

Customer 1

Core Part ofBusiness Component 1

Special Partof

Customer N

Special Partof

Customer 1

Core Part ofBusiness Component X

Special Partof

Customer N

……

… …

Core Part • Foundation components• Commonality of customer requirements, provided in the baseline version

Customization Part • Variable customer requirements, customized in implementation• Could be generalized into core parts

Customization Methods

• Parameterization• Inheriting and overriding• Upgrade core parts; generalizing customization parts into core parts• Externalizing rules and processes in Rule Engine and Workflow Engine

Architecture - Core and Customization Parts



eBaoTechThank you

Thank you!

eBaoTech European Regional Headquarters

eBaoTech CorporationThurgauerstr. 105P.O. Box8152 Zurich-GlattbruggTel: (+41) 44 396 61 96www.eBaoTech.com

First Name LAST NAMETitleDivisionTel: (+86) 21 6140 [email protected]

eBaoTech Asian Regional Headquarters

eBaoTech CorporationBuilding 3, KIC Plaza 270 Song Hu RoadShanghai, 200433 ChinaTel: (+86) 21-6140-7777www.eBaoTech.com

Copyright © eBaoTech Corporation Innovative Solutions for Insurance eBaoTech Company and Product...

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