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Transcript of Copyright © 2006-2007 The Beyond Intractability Project Beyond Intractability is a Registered...
Copyright © 2006-2007 The Beyond Intractability ProjectBeyond Intractability is a Registered Trademark of the University of Colorado
PowerPoint Summary of: Facilitation
Slide 2:
Facilitation
Facilitation is a process wherein a neutral party helps a group work together more effectively
Facilitators
• May be internal or external
• Must be acceptable to all members of the group
• Are process leaders only -- they generally don’t contribute to the substance of the discussion
PowerPoint Summary of: Facilitation
Slide 3:
Core Values of Facilitation
Valid Information• Information is freely shared among the
group• Efforts are made to make sure this
information is clear and accurate
Free and Informed Choice• Participants define their own goals• Participants define the means to achieve
their goals
Internal Commitment• People feel personally responsible for the
choices they make• People believe in the process
PowerPoint Summary of: Facilitation
Slide 4:
Role of the Facilitator
Helps the group design a process consistent with the core values
This can be done by helping…• The group establish ground rules which
define- Appropriate behavior- Appropriate procedures- Boundaries of discussion
• Members get to know each other• Focus energy and thoughts of members• Keep the conversation “on track”• Keep conversation moving forward
PowerPoint Summary of: Facilitation
PowerPoint Summary of: Facilitation
Slide 5:
Key Facilitation Skills Include:
• Probing without provoking defensiveness
• Reframing issues and positions
• Highlighting areas of agreement/disagreement
• Including all members
• Dealing with domineering participants
• Using non-verbal cues suggesting cooperation
• Reading/analyzing/responding to group dynamics
• Recording techniques which include all parties
Slide 6:
Benefits of Facilitation
Benefits of Facilitation Include• Increased motivation to support decisions
- Due to investment in the process
• Improved/more inclusive results- Due to increased innovation/participation
• Everyone feels like an integral part of the “team”
• People are encouraged to think and act for overall group benefit
• A forum for constructively resolving conflicts is developed
PowerPoint Summary of: Facilitation