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Lindsey Parker 1801 Champlin Drive Apt. 903, Little Rock, AR 72223 (501) 993-3459 / [email protected] Skill Summary ● Team player with three years of experience working with Agile methodology ● Excellent written and oral communication skills, including writing and editing technical documentation ● People-oriented with experience providing support, training, and communication both one-on-one with end users and to broader audiences ● Software administrator with knowledge of best practices in managing user accounts, projects, and configuration of: Google for Work, CloudLock Collaboration Security, CloudLock Apps Firewall, VersionOne, HP ALM, Lucidchart, and the Atlassian tool suite, including JIRA, Stash, and Confluence ● Extensive computer skills, including knowledge of Microsoft Office and Google Apps ● Experienced with data analysis and manipulation ● Familiarity with R, Mathematica, SQL, JQL, and C++ programming ● Extensive privacy training, including compliance with HIPAA, the Foreign Corrupt Practices Act, the Sarbanes–Oxley Act of 2002, and the treatment of Personally Identifiable Information (PII) Relevant Work Experience Business Improvement Intern, Acxiom (2012 – Present) Manage user accounts, project configuration, and end user support for multiple tools Enterprise-wide. Design and write user and administrative documentation. Worked with project managers to compile, analyze, and release monthly metrics reports. Business and Data Analyst Intern, Acxiom (2011 – 2012) Gathered, documented, and organized business requirements for Acxiom data products and services. Created and analyzed data tables and manipulated data using Orbiter, MySQL, and Microsoft Excel. Created documentation to assist new hires with setup and instructions. Special Projects ● Created meaningful metrics reports to assess productivity and capacity for the Engineering Tools Team. ● Helped streamline the Engineering Tools Team JIRA project to better serve the Acxiom community, including redefining request types, screens, and workflows to improve business processes. ● Consulted with users and project managers to define and implement workflows for product feedback and big data environment teams. ● Trained various members of the Engineering Tools Team in administrative processes and best practices for VersionOne, HP ALM, and Google for Work.
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Transcript of CopyofLindseyParkerResume
Lindsey Parker1801 Champlin Drive Apt. 903, Little Rock, AR 72223
(501) 993-3459 / [email protected]
Skill Summary
● Team player with three years of experience working with Agile methodology● Excellent written and oral communication skills, including writing and editing technical documentation● People-oriented with experience providing support, training, and communication both one-on-one with end users and
to broader audiences ● Software administrator with knowledge of best practices in managing user accounts, projects, and configuration of:
Google for Work, CloudLock Collaboration Security, CloudLock Apps Firewall, VersionOne, HP ALM, Lucidchart, and the Atlassian tool suite, including JIRA, Stash, and Confluence
● Extensive computer skills, including knowledge of Microsoft Office and Google Apps● Experienced with data analysis and manipulation● Familiarity with R, Mathematica, SQL, JQL, and C++ programming● Extensive privacy training, including compliance with HIPAA, the Foreign Corrupt Practices Act, the Sarbanes–Oxley
Act of 2002, and the treatment of Personally Identifiable Information (PII)
Relevant Work Experience
Business Improvement Intern, Acxiom (2012 – Present)Manage user accounts, project configuration, and end user support for multiple tools Enterprise-wide. Design and write user and administrative documentation. Worked with project managers to compile, analyze, and release monthly metrics reports.
Business and Data Analyst Intern, Acxiom (2011 – 2012)Gathered, documented, and organized business requirements for Acxiom data products and services. Created and analyzed data tables and manipulated data using Orbiter, MySQL, and Microsoft Excel. Created documentation to assist new hires with setup and instructions.
Special Projects
● Created meaningful metrics reports to assess productivity and capacity for the Engineering Tools Team. ● Helped streamline the Engineering Tools Team JIRA project to better serve the Acxiom community, including
redefining request types, screens, and workflows to improve business processes.● Consulted with users and project managers to define and implement workflows for product feedback and big data
environment teams.● Trained various members of the Engineering Tools Team in administrative processes and best practices for
VersionOne, HP ALM, and Google for Work.● Managed quarterly audits of Google for Work user accounts.
Education
December 2014 Master of Business Administration, emphasis in Healthcare AdministrationUniversity of Central Arkansas, Conway, ARGPA: 4.0
May 2013 B.S. in Applied Mathematics, with a minor in Business AdministrationUniversity of Central Arkansas, Conway, ARGPA: 4.0 (summa cum laude)
Recognition & Awards
● Presidential Scholars List, 2009 – 2013● Dorothy Long Award, 2012
