T R Ầ N T H ỊH I Ề N

N o . 7 , 1 4 t h S t r e e t , L i n h

C h i e u W a r d , T h u D u c

D i s t r i c t , H C M C i t y

S U M M A R Y S T A T E M E N T TALKING WITH THE TOURIST

CLUB

Invited foreign tourists to communicate

with the students at the center park,

made close relationship to introduce

Vietnam's attractions and enrich the

intercultural knowledge.

THE EXAM SEASON SUPPORTING

CAMPAIGN-2014

Helped the students with directions,

accommodations, transportation to

facilitate a smooth entrance exam.

PHIM14.VN

Translated the films' subtitles from

English into Vietnamese, collaborated

with subteam to update the separated

chapters, made the OST video and

karaoke video.

ACTIVITIES

Position: Customer Service Rep.

Dealt with customers in American

market to provide them with the

best after-sales services.

Collaborated with the sales and

technical department to support

customers.

Surveyed the customers'

satisfaction and noted the

customer's concerns to the

superiors.

LAC LONG LIMITED COMPANY

November 2015-2016

Completing the Bachelor of Business

English in Ho Chi Minh City University

of Banking with the current GPA of 2.92;

having been active in the part-time jobs,

social clubs and activities. Skills included

customer services, volunteers

coordinating, and marketing strategy.

Well known by others as passionate

worker, diligent team player, and

effective problem solver.

Position: Customer Service Staff

Updated customers' information to

issue the membership card.

Accumulated the point from the

receipts and exchange gift cards.

Supported the CS rep. in promotional

campaign.

AEON MALL-CANARY

August 2015- November 2015

P h o n e n u m b e r : 0 9 0 1 6 2 5 8 6 5

E m a i l : t r a n t h i h i e n a v 0 2 @ g m a i l . c o m

Persuading

Analysing

Scheduling

Presenting

Communicating

Team-work

EDUCATION

WORK EXPERIENCES

S K I L L S

AMERICAN INTERNATIONAL

SCHOOL

August 2014- August 2015

Position: Teacher

Prepared the specific lesson plan and

syllabus, gave the promoting

guidance and precise assessment.

Collaborated with foreign teachers in

class and coordinated the

extracurricular activities to forster the

relationships, interactions and

communication between teachers

and students.

Bachelor of Business English,

HCMC University of Banking,

July, 2016

Certificate of Enterprise Accounting,

HCMC University Economy

April, 2015

INTERESTS

Books

Music

Travel