Continuous - Microsoft · The pdtraining Lean Six Sigma Introduction Training Course is designed...
Transcript of Continuous - Microsoft · The pdtraining Lean Six Sigma Introduction Training Course is designed...
"Without continual growth and progress, such words asimprovement, achievement, and success have no meaning."
ContinuousImprovement Courses
Professional Development Training has a specialised division of ContinuousImprovement experts that will tailor the delivery of any of the courses to bespecific to your situation and learning needs
Continuous Improvement Courses
Lean Six SigmaIntroduction
Supply Chain Management Lean Six Sigma Yellow BeltCertification Training
Lean Six Sigma GreenBelt CertificationTraining
Lean Six Sigma Black BeltCertification Training
Lean Six Sigma Team MembersTraining
Lean Six Sigma ProcessManagement Training
Lean Six Sigma Awareness Training Lean Six Sigma Champions
Lean Six Sigma ProjectSelection Training
Lean Six Sigma - Executive Briefing Lean Process Improvement Training
5S ContinuousImprovement Training
Lean Six Sigma Black BeltCertification Training Upgrade fromGreen Belt
Lean Six Sigma Green BeltCertification Training Upgrade fromYellow Belt
Improve The Efficiency of Your BusinessProcesses
Professional Development Training has a specialised division of Continuous Improvementexperts that will tailor the delivery of any of the courses to be specific to your situation andlearning needs. Our extensive curriculum in Continuous Improvement, outstanding depth of trainers across thecountry and diverse range of industry experience means that pd training is the best choice forContinuous Improvement courses. pd training will exceed your expectations and help you achieve the results you are seeking.
Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers andsave resources in the process of achieving these goals. It improves processes by identifying, analysing, measuring andcontrolling areas of waste with the aim to improve processes, reduce costs and enhance value for customers.The pdtraining Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeperunderstanding of Lean Six Sigma and its implementation. The training course creates a solid foundation in Lean SixSigma methodologies to help you gain expertise in these concepts.The pdtraining Lean Six Sigma Introduction Training Courses, full of practical hands-on activities, are run by Lean SixSigma experts in Auckland, Christchurch or Wellington. Ph: 0800 003150Please click on the Public Class tab below to view our Lean Six Sigma Introduction Training course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Introduction Outline
Foreword:This course has been developed to enhance the knowledge and capability of people involved in the daily operation ofbusiness processes.
The goal of this training is to:
Increase your knowledge of Process Management, Six Sigma and Lean techniques as Business ProcessImprovement methodologies.Increase your skills at improving the ease and performance of the processes in which you work.To gain an understanding of your role as a process team member for the achievement of business success.To select and improve one of the process you either own or work in.
Outcomes:
Obtain a working understanding of Process Management, Six Sigma and Lean
Know and apply the basic conceptsDemonstrate use of the terminology
Comprehend daily work as a process-oriented activity
Understand process inputs and outputsUnderstand process flow and know what determines value add vs. non-value addUnderstand how the processes you are a part of fit into the larger set of processes needed in delivering value to thecustomer
Perform Process Mapping and characterisation
Create a detailed Process Map of a process you are personally involved in.Prioritise significant outputs from the process and quantify their level of performance to requirements.Identify inputs and their relationship to the significant outputs.
Perform process improvement activities
Improve a process you are personally involved in using Process Management, Six Sigma methods and LeanPrinciples to improve its performance.Continue to improve other processes.
Establish control mechanisms and monitoring processes to sustain an existing process and/or anyimprovements you make.
Understanding Lean
About Six SigmaAbout LeanHistory behind LeanToyota Production SystemsThe Toyota Precepts
Liker’s Toyota Way
PhilosophyProcessPeople and PartnersProblem Solving
The TPS House
The Goals of TPSThe First Pillar: Just In Time (JIT)The Second Pillar: Jidoka (Error-Free Production)Kaizen (continuous improvement)The foundation of the house
The Five Principles of Lean Business
ValueValue streamFlowPull
The First Improvement Concept (Value)
Basic characteristicsSatisfiersDelightersApplying the Kano Model
The Second Improvement Concept (Waste)
MudaMuraMuriThe New Wastes
The Third Improvement Concept (Variation)
Common CauseSpecial CauseTamperingStructural
The Fourth Improvement Concept (Complexity)
What is complexity?What causes complexity?How to simplify?
The Fifth Improvement Concept (Continuous improvement)
The PDSA Cycle (Plan, Do, Study, Act)The DMAIC Method
The Improvement Toolkit
GembaGenchi Genbutsu
Womack’s PrincipleKaizenA Roadmap for implementation
Web Links:
View this course online: http://pdtraining.co.nz/courses/lean-six-sigma-introduction-training-course
In-house Training Instant Quote: https://bookingsnz.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsnz.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=110
Supply Chain Management requires effectively managing the flow of materials, information and finances as they movefrom supplier to manufacturer to wholesaler to retailer and finally to the consumer. To better compete in a globaleconomy, organisations are finding that a well-managed supply chain is the key to success.The pdtraining Supply Chain Management Training Course offers comprehensive understanding of finances, logistics,tracking, monitoring, inventory management and delivery of products and services to build enhanced supply chains. Yourorganisation can increase customer satisfaction, increase efficiency and reduce costs by improving the management ofyour supply chain.This valuable and practical training course is now available across New Zealand, including Auckland, Wellington andChristchurch.Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Supply Chain Management Outline
Foreword:Rapid global expansion, rising fuel costs, environmental concerns and interconnected businesses can all have atremendous impact on corporate strategies and costs. Organisations can no longer ignore what happens outside theirown four walls, making supply chain management a critical and in demand field.This course from pd training helps meet this demand. You'll gain a better understanding of the finances, logistics anddelivery of products and services and how it leads to increased efficiencies and competitiveness, while maximisingcustomer value and satisfaction.
Outcomes:By the end of this course, participants will be able to:
Identify how supply chain management relates to:Customer satisfactionImproving performanceLowering costsProduct development
Define the terms:ProcurementUpstream and downstreamRaw materialForecastingCarrying costInventoryOrder generationOrder takingOrder fulfillmentReturns management
Understand the levels of supply chain management and their effectsStrategicTacticalOperational
Comprehend the flows of supply chain management and data warehousesProduct flowInformation flowFinances flow
Take a look at inventory managementStudy supply chain groupsReview tracking and monitoring methodsExamine supply chain event management
Supply Chain Management Training Course - Lesson 1Getting Started
Workshop ObjectivesAction Plans & Evaluation Forms
Supply Chain Management Training Course - Lesson 2Why Supply Chain Management?
Customer SatisfactionImproving PerformanceLowering CostsProduct DevelopmentCase Study
Supply Chain Management Training Course - Lesson 3Key Terms I
ProcurementUpstream & DownstreamRaw MaterialForecastingCarrying CostCase Study
Supply Chain Management Training Course - Lesson 4Key Terms II
InventoryOrder GenerationOrder TakingOrder FulfillmentReturns ManagementCase Study
Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management
Strategic LevelTactical LevelOperational LevelBullwhip EffectCase Study
Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management
PlanSourceMakeDeliverReturnCase Study
Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management
The Product FlowThe Information FlowThe Finances FlowData WarehousesCase Study
Supply Chain Management Training Course - Lesson 8Inventory Management
Levels of InventoryJust-In-Time InventoryKeeping Accurate RecordsInventory CalculatorCase Study
Supply Chain Management Training Course - Lesson 9Supply Chain Groups
The SuppliersThe ProducersThe CustomersThe Customer's CustomersCase Study
Supply Chain Management Training Course - Lesson 10Tracking and Monitoring
DashboardRFID'sAlert GenerationStock Keeping Unit (SKU)Case Study
Supply Chain Management Training Course - Lesson 11Supply Chain Event Management
Inventory AlertsSupplier AlertsBottleneckingBeing ProactiveCase Study
Supply Chain Management Training Course - Lesson 12Wrapping Up
Words from the WiseLessons Learned
Web Links:
View this course online: http://pdtraining.co.nz/courses/supply-chain-management-training-course
In-house Training Instant Quote: https://bookingsnz.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsnz.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=211
Achieving your Yellow Belt Certification in Lean Six Sigma (based on the IASSC standard exam) demonstrates a certaincommand of Six Sigma and Lean processes and principles.The pdtraining Lean Six Sigma Yellow Belt certification preparation and training course will empower you to contribute toany continuous improvement initiative. During the course you will learn both techniques and strategies and how to putthem into practice using a range of activities and case studies.The tools you master will prepare you for the exam, and empower you to support continuous improvement (CI) projectsin the workplace. Lean Six Sigma is the most highly regarded CI and Management System ever developed - Yellow BeltCertification is your ticket to enter the world of CI with credibility, respect and ability.The training course provides comprehensive training and exam preparation to achieve Yellow Belt Certification with theInternational Association of Six Sigma Certification. No prior knowledge of Lean Six Sigma is necessary to participate inthis course.This LSS Certification program is now available throughout New Zealand, including Auckland, Wellington andChristchurch.Please click on the Public Class tab below to view our Lean Six Sigma Yellow Belt Certification Training course scheduleby city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Yellow Belt Certification Training Outline
Foreword:The pd training materials are much more than simple tools training. This curriculum is formatted in such a way that theproblem solving strategy is demonstrated throughout the course. By utilising various Statistical and BusinessImprovement tools participants an clearly see and communicate the flow and process of the methodology in order toinstill both the tactical and strategic aspects of the LSS Yellow Belt skill set.The implementation roadmaps within each phase provide a clear line-of-sight for putting into practice the problem solvingtechnology. Various group exercises utilising training aids, pre-formatted data sets and templates facilitate interactivegroup learning within a class.These very training materials are the industry standard used by thousands of industry trainers, coaches and mentors totrain Lean Six Sigma Yellow Belts around the world.
Outcomes:During this course, you will develop:
Complete understanding of Six SigmaAbility to improve processes for enhanced product qualityUnderstanding of the tactical and strategic aspects of Lean Six SigmaUnderstanding of process capabilitySkill to Define, Measure, Analyse, Improve and Control (DMAIC) processesUnderstanding of process discoveryAn accurate system of predicting outcomes, measurable and quantifiableClear understanding of goalsA highly effective methodology to improve processes drasticallyMethods to minimise variability in processesCapability to maximise production by fully utilising the potential of processesAbility to reduce waste through the identification and removal of present and potential errorsControl over defects for their effective preventionMeans to build strong managers and leadersA highly effective quality management systemSmoother, faster and error-free processesEffective means to drastically increase savings through reduction in waste and improvement in processes
Yellow Belt Define Phase
Phase Description:
The Define Phase of the DMAIC methodology is constructed to introduce the fundamentals of Lean Six Sigma. There are5 modules in this phase:
Understanding Six Sigma.
DeliverablesDescribe the objectives of Six SigmaDescribe the relationship between variation and sigmaRecognise some Six Sigma conceptsRecognise the Six Sigma implementation modelDescribe your role and responsibilities in Six Sigma
Six Sigma Fundamentals
DeliverablesDescribe what is meant by “Process Focus”Describe the importance of VOC, VOB, and VOE, and CTQ’sExplain COPQGenerate a Process MapDescribe the Basic Six Sigma metricsExplain the difference between FTY and RTYExplain the difference between DPU and DPMO
Selecting Projects:
DeliverablesUtilise a structured approach to select projectsRefine and Define the problem into a Project CharterMake an initial estimate of your project’s benefits
Elements of Waste:
DeliverablesHave a clear understanding of the specific deliverablesHave started to develop a Project Plan to meet the deliverablesHave identified ways to deal with potential roadblocksBe ready to apply the Six Sigma method through your project
Wrap Up & Action Items
LSS Yellow Belt Measure Phase
Phase Description:
The Measure Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for characterisingyour business issues. There are 6 modules in this phase:
Process Discovery
DeliverablesCreate a high level Process MapCreate a Fishbone DiagramCreate an X-Y DiagramDescribe the elements of a FMEAExplain the importance of a FMEADescribe why each tool is important
Six Sigma Statistics
Deliverables
Explain the various statistics used to express location and spread of dataDescribe the characteristics of a Normal DistributionTest for NormalityDescribe the difference between Special Cause and Common Cause VariationGenerate a variety of graphs for data
Measurement System Analysis
DeliverablesPerform the step by step methodology in Variable and Attribute MSA’sIdentify the various components of variation so corrections can be made and the gage error reducedRecognise the differences between Repeatability, Reproducibility, Accuracy and Calibration
Process Capability
DeliverablesEstimate Capability for Continuous DataDescribe the impact of Non-normal Data on the analysis presented in this module for Continuous CapabilityEstimate Capability for Attribute Data
Wrap Up & Action Items
LSS Yellow Belt Control Phase
Phase Description:
The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properlycontrolling solutions. There are five modules in this phase:
Welcome to Control
Lean ControlsDeliverablesDescribe Lean toolsUnderstand how these tools can help with project sustainabilityUnderstand how the Lean tools depends on each otherUnderstand how tools must document the defect prevention created in the Control Phase
Defect Controls
DeliverablesDescribe some methods of defect preventionUnderstand how these techniques can help with project sustainabilityIncluding reducing those outliers as seen in the Advanced Process Capability sectionIf the vital X was identified, prevent the cause of defective YUnderstand what tools must document the defect prevention created in the Control Phase
Six Sigma Control Plans
DeliverablesUnderstand the 5 phases of the Control PlanTrainingDocumentationMonitoringResponseAligning Systems and Structures
Wrap Up & Action Items
Web Links:
View this course online: http://pdtraining.co.nz/courses/lean-six-sigma-yellow-belt-training-course
In-house Training Instant Quote:
https://bookingsnz.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsnz.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=263
Comprehensive and authorised training and exam preparation course to achieve Green Belt Certification with theInternational Association of Six Sigma Certification – the only globally recognised Green Belt Certification body.The pdtraining Lean Six Sigma Green Belt Certification Training Course will provide you with the most transportablecredential you can achieve, which will move with you throughout your career and includes a Certificate issued by theIASSC that represents the highest standards in the industry once you’ve passed the exam.New Zealand's best Lean Six Sigma Green Belt Training courses are delivered by Lean Six Sigma experts in Auckland,Christchurch and Wellington. Ph: 0800 003150Please click on the Public Class tab below to view our Lean Six Sigma Green Belt Certification course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Green Belt Certification Training Outline
Foreword:The pd training/IASSC authorised training materials are much more than simple ‘tools training’. This curriculum isformatted in such a way that the problem-solving strategy is demonstrated throughout the course. By utilising variousStatistical and Business Improvement tools, you will be able to clearly see and communicate the flow and process of themethodology in order to instill both the tactical and strategic aspects of the LSS Green Belt skill set.The implementation roadmaps within each phase provide you with a clear line-of-sight for putting into practice theproblem solving technology.Various group exercises, utilising training aids, pre-formatted data sets and templates, facilitate interactive group learningwithin the course.These IASSC authorised training materials are the industry standard used by thousands of industry trainers, coachesand mentors to train Lean Six Sigma Green Belts around the world.
Outcomes:During this course, you will develop:
Understanding of the concepts, implementation & objectives of Six SigmaAbility to use a structured approach to process improvementAbility to use DMAIC (Define, Measure, Analyse, Implement and Control) methodologySkill to predict, prevent and control defects in a processUnderstanding of the elements of wasteSkill to achieve sustainable quality improvement through process improvementUnderstanding of the tools of process discoveryUnderstanding of variation in processesSkill to reduce variation in processes and achieve predicted outcomesAbility to identify, measure and analyse process potentialUsage of inferential statisticsUsage of hypothesis testingUnderstanding when to use which Six Sigma methodologyAbility to use Capability Analysis to control processesKnowledge of the interdependence of Lean toolsSkill to prevent, identify and control defectsUnderstanding and use of statistical process controlSkill to train, document, monitor, respond, and align systemsSkill to provide sustainable and cost-effective improvement in processes
LSS Green Belt Define Phase
Phase Description:
The Define Phase of the DMAIC methodology is constructed to introduce the fundamentals of Lean Six Sigma. Thereare five modules in this phase:
Understanding Six Sigma
Describe the objectives of Six SigmaDescribe the relationship between variation and sigmaRecognise some Six Sigma conceptsRecognise the Six Sigma implementation modelDescribe your role and responsibilities in Six Sigma
Six Sigma Fundamentals
Describe what is meant by “Process Focus”Describe the importance of VOC, VOB, and VOE, and CTQ’sExplain COPQGenerate a Process MapDescribe the Basic Six Sigma metricsExplain the difference between FTY and RTYExplain the difference between DPU and DPMO
Selecting Projects
Utilise a structured approach to select projectsRefine and Define the problem into a Project CharterMake an initial estimate of your project’s benefits
Elements of Waste
Have a clear understanding of the specific deliverablesHave started to develop a Project Plan to meet the deliverablesHave identified ways to deal with potential roadblocksBe ready to apply the Six Sigma method through your project
Wrap Up & Action Items
LSS Green Belt Measure Phase
Phase Description:
The Measure Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools forcharacterising your business issues. There are six modules in this phase:
Welcome to Measure
Process Discovery
Create a high level Process MapCreate a Fishbone DiagramCreate an X-Y DiagramDescribe the elements of a FMEAExplain the importance of a FMEADescribe why each tool is important
Six Sigma Statistics
Explain the various statistics used to express location and spread of dataDescribe the characteristics of a Normal DistributionTest for NormalityDescribe the difference between Special Cause and Common Cause Variation
Generate a variety of graphs for data
Measurement System Analysis
Perform the step by step methodology in Variable and Attribute MSA’sIdentify the various components of variation so corrections can be made and the gage error reducedRecognise the differences between Repeatability, Reproducibility, Accuracy and Calibration
Process Capability
Estimate Capability for Continuous DataDescribe the impact of Non-normal Data on the analysis presented in this module for Continuous CapabilityEstimate Capability for Attribute Data
Wrap Up & Action Items
LSS Green Belt Analyse Phase
Phase Description:
The Analyse Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for isolatingcritical factors. There are nine modules in this phase:
Welcome to Analyse
“X” Sifting
Perform a Multi-Vari AnalysisInterpret and a Multi-Vari GraphIdentify when a Multi-Vari Analysis is applicableInterpret what Skewed data looks likeExplain how data distributions become Non-normal when they are really Normal
Inferential Statistics
Explain the meaning of the term “Inferential Statistics”.Describe the basic tenets of the Central Limit Theorem.Describe the impact of sample size on your estimates of population parameters.Explain Standard Error
Intro to Hypothesis Testing
Articulate the purpose of Hypothesis TestingExplain the concepts of the Central TendencyBe familiar with the types of Hypothesis Tests
Hypothesis Testing Normal Data Part 1
Determine appropriate sample sizes for testing MeansConduct various Hypothesis Tests for MeansProperly Analyse Results
Hypothesis Testing Normal Data Part 2
Be able to conduct Hypothesis Testing of VariancesUnderstand how to Analyse Hypothesis Testing Results
Hypothesis Testing Non-Normal Data Part 1
Conduct Hypothesis Testing for equal varianceConduct Hypothesis Testing for MediansAnalyse and interpret the results
Hypothesis Testing Non-Normal Data Part 2
Calculate and explain test for proportionsCalculate and explain contingency tests
Wrap Up & Action Items
LSS Green Belt Improve Phase
Phase Description:
The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properlycontrolling solutions. There are five modules in this phase:
Welcome to Improve
Process Modeling Regression
Perform the steps in a Correlation and a Regression AnalysisExplain when Correlation and Regression is appropriate
Advanced Process Modeling
Perform Non-Linear Regression AnalysisPerform Multiple Linear Regression Analysis (MLR)Examine Residuals Analysis and understand its effects
Designing Experiments
Determine the reason for experimentingDescribe the difference between a physical model and a DOE modelExplain an OFAT experiment and its primary weaknessShown Main Effects Plots and interactions, determine which effects and interactions may be significantCreate a Full Factorial Design
Wrap Up & Action Items
LSS Green Belt Control Phase
Phase Description:
The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properlycontrolling solutions. There are eight modules in this phase:
Welcome to Control
Advanced Experiments
Use the results of a DOE to determine how to further optimise a process using the steepest ascent/descent method
Capability Analysis
Understand the importance of Capability Analysis as it is applied in the Control PhaseSelect the appropriate method for Capability Analysis based on the type of data distribution of your processInterpret the output of MINITAB’s Capability functionsUnderstand how the use for Capability Analysis may alter through the DMAIC phases
Lean Controls
Describe Lean toolsUnderstand how these tools can help with project sustainabilityUnderstand how the Lean tools depends on each otherUnderstand how tools must document the defect prevention created in the Control Phase
Defect Controls
Describe some methods of defect preventionUnderstand how these techniques can help with project sustainability
Including reducing those outliers as seen in the Advanced Process Capability sectionIf the vital X was identified, prevent the cause of defective Y
Understand what tools must document the defect prevention created in the Control Phase
Statistical Process Control - SPC
Describe the elements of an SPC Chart and the purposes of SPCUnderstand how SPC ranks in defect preventionDescribe the 9 Step route or methodology of implementing a chartDesign subgroups if needed for SPC usageDetermine the frequency of samplingUnderstand the Control Chart selection methodologyBe familiar with Control Chart parameter calculations such as UCL, LCL and the Center Line
Six Sigma Control Plans
Understand the 5 phases of the Control PlanTrainingDocumentationMonitoringResponseAligning Systems and Structures
Wrap Up & Action Items
Web Links:
View this course online: http://pdtraining.co.nz/courses/lean-six-sigma-green-belt-training-course
In-house Training Instant Quote: https://bookingsnz.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsnz.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=265
Comprehensive and authorised training and exam preparation to achieve the coveted Black Belt Certification authorisedby the International Association of Six Sigma Certification – the only Globally recognised Black Belt Certification body.The pdtraining Lean Six Sigma Black Belt Certification Training Course provides you with an in-depth understanding ofSix Sigma fundamentals and advanced phases. This course is designed to prepare you to manage Six Sigma Projects inthe workplace and pass the IASSC Certification exam.Whilst there is no pre-requisite (you don't need to have completed Yellow Belt or Green Belt to enrol) the course covers alot of ground and progresses to very advanced analysis and modeling. People with LSS experience and strongmathematical ability will also find the course appropriate to their level of knowledge.New Zealand's best Lean Six Sigma Black Belt Training courses, run by Black Belts and Master Black Belts in Auckland,Christchurch and Wellington. Ph: 0800 003150Please click on the Public Class tab below to view our Lean Six Sigma Black Belt Training course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Black Belt Certification Training Outline
Foreword:The pd training/IASSC authorised training materials provide much more than just simple tools training. This curriculum isformatted in such a way that the problem solving strategy is demonstrated throughout the course. By utilising variousStatistical and Business Improvement tools, you will be able to clearly see and communicate the flow and process of themethodology in order to instill both the tactical and strategic aspects of the LSS Black Belt skill set.The implementation roadmaps within each phase provide you with a clear line-of-sight for putting into practice theproblem solving technology. Various group exercises, utilising training aids, pre-formatted data sets and templates,facilitate interactive group learning within a class.These authorised training materials are the industry standard used by thousands of industry trainers, coaches andmentors to train Lean Six Sigma Black Belts around the world.
Outcomes:During this course, you will develop the:
Understanding and implementation of the concepts of Six SigmaAbility to plan projects to achieve maximum process efficiencyCapability to recognise elements of waste and countering themSkill to measure key aspects of a process to collect relevant dataAbility to create a process mapAbility to identify and measure process capabilityAbility to analysis data accurately to find cause-and-effect relationship and identify the root cause of errorsHypothesis testing knowledgeAbility to improve processes based on analysisUnderstanding of how to use various industry models for process improvementAbility to control processesAbility to ensure errors are removed before they can damage a processUnderstanding of capability analysisUnderstanding and use of leanSkill to control processes, productivity and waste
LSS Black Belt Define Phase
Phase Description:
The Define Phase of the DMAIC methodology is constructed to introduce the core fundamentals of Six Sigma. There are5 modules in this phase:
Understanding Six Sigma
Describe the objectives of Six SigmaDescribe the relationship between variation and sigmaRecognise some Six Sigma conceptsRecognise the Six Sigma implementation modelDescribe your role and responsibilities in Six Sigma
Six Sigma Fundamentals
Describe what is meant by “Process Focus”Describe the importance of VOC, VOB, and VOE, and CTQ’sExplain COPQGenerate a Process MapDescribe the Basic Six Sigma metricsExplain the difference between FTY and RTYExplain the difference between DPU and DPMO
Selecting Projects
Utilise a structured approach to select projectsRefine and Define the problem into a Project CharterMake an initial estimate of your project’s benefits
Elements of Waste
Have a clear understanding of the specific deliverablesHave started to develop a Project Plan to meet the deliverablesHave identified ways to deal with potential roadblocksBe ready to apply the Six Sigma method through your project
Wrap Up & Action Items
LSS Black Belt Measure Phase
Phase Description:
The Measure Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for characterisingyour business issues. There are 6 modules in this phase:
Welcome to Measure
Process Discovery
Create a high level Process MapCreate a Fishbone DiagramCreate an X-Y DiagramDescribe the elements of a FMEAExplain the importance of a FMEADescribe why each tool is important
Six Sigma Statistics
Explain the various statistics used to express location and spread of dataDescribe the characteristics of a Normal DistributionTest for NormalityDescribe the difference between Special Cause and Common Cause Variation
Generate a variety of graphs for data
Measurement System Analysis
Perform the step by step methodology in Variable and Attribute MSA’sIdentify the various components of variation so corrections can be made and the gage error reducedRecognise the differences between Repeatability, Reproducibility, Accuracy and Calibration
Process Capability
Estimate Capability for Continuous DataDescribe the impact of Non-normal Data on the analysis presented in this module for Continuous CapabilityEstimate Capability for Attribute Data
Wrap Up & Action Items
LSS Black Belt Analyse Phase
Phase Description:
The Analyse Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for isolating criticalfactors. There are 9 modules in this phase:
Welcome to Analyse
“X” Sifting
Perform a Multi-Vari AnalysisInterpret and a Multi-Vari GraphIdentify when a Multi-Vari Analysis is applicableInterpret what Skewed data looks likeExplain how data distributions become Non-normal when they are really Normal
Inferential Statistics
Explain the meaning of the term “Inferential Statistics”.Describe the basic tenets of the Central Limit Theorem.Describe the impact of sample size on your estimates of population parameters.Explain Standard Error
Intro to Hypothesis Testing
Articulate the purpose of Hypothesis TestingExplain the concepts of the Central TendencyBe familiar with the types of Hypothesis Tests
Hypothesis Testing Normal Data Part 1
Determine appropriate sample sizes for testing MeansConduct various Hypothesis Tests for MeansProperly Analyse Results
Hypothesis Testing Normal Data Part 2
Be able to conduct Hypothesis Testing of VariancesUnderstand how to Analyse Hypothesis Testing Results
Hypothesis Testing Non-Normal Data Part 1
Conduct Hypothesis Testing for equal varianceConduct Hypothesis Testing for MediansAnalyse and interpret the results
Hypothesis Testing Non-Normal Data Part 2
Calculate and explain test for proportionsCalculate and explain contingency tests
Wrap Up & Action Items
LSS Black Belt Improve Phase
Phase Description:
The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properlycontrolling solutions. There are eight modules in this phase:
Welcome to Improve
Process Modeling Regression
Perform the steps in a Correlation and a Regression AnalysisExplain when Correlation and Regression is appropriate
Advanced Process Modeling
Perform Non-Linear Regression AnalysisPerform Multiple Linear Regression AnalysisDetermine the reason for experimentingDescribe the difference between a physical model and a DOE modelExplain an OFAT experiment and its primary weaknessShown Main Effects Plots and interactions, determine which effects and interactions may be significantCreate a Full Factorial Design
Experimental Methods
Be able to Design, Conduct and Analyse an Experiment
Full Factorial Experiments
Understand how to Create Balanced & Orthogonal DesignsExplain how Fit & Diagnose & Center Points factors into an experiment
Fractional Factorial Experiments
Explain why & how to use a Fractional Factorial DesignCreate a proper Fractional Factorial DesignAnalyse a proper model with aliased interactions
Wrap Up & Action Items
LSS Black Belt Control Phase
Phase Description:
The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properlycontrolling solutions. There are eight modules in this phase:
Welcome to Control
Advanced Experiments
Use the results of a DOE to determine how to further optimise a process using the steepest ascent/descent method
Capability Analysis
Understand the importance of Capability Analysis as it is applied in the Control PhaseSelect the appropriate method for Capability Analysis based on the type of data distribution of your process
Interpret the output of MINITABTM’s Capability functionsUnderstand how the use for Capability Analysis may alter through the DMAIC phases
Lean Controls
Describe Lean toolsUnderstand how these tools can help with project sustainabilityUnderstand how the Lean tools depends on each otherUnderstand how tools must document the defect prevention created in the Control Phase
Defect Controls
Describe some methods of defect preventionUnderstand how these techniques can help with project sustainabilityIncluding reducing those outliers as seen in the Advanced Process Capability sectionIf the vital X was identified, prevent the cause of defective YUnderstand what tools must document the defect prevention created in the Control Phase
Statistical Process Control - SPC
Describe the elements of an SPC Chart and the purposes of SPCUnderstand how SPC ranks in defect preventionDescribe the 9 Step route or methodology of implementing a chartDesign subgroups if needed for SPC usageDetermine the frequency of samplingUnderstand the Control Chart selection methodologyBe familiar with Control Chart parameter calculations such as UCL, LCL and the Center Line
Six Sigma Control Plans
Understand the 5 phases of the Control PlanTrainingDocumentationMonitoringResponseAligning Systems and Structures
Wrap Up & Action Items
Web Links:
View this course online: http://pdtraining.co.nz/courses/lean-six-sigma-black-belt-training-course
In-house Training Instant Quote: https://bookingsnz.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsnz.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=267
Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean SixSigma projects is essential for the success of these specific types of projects.The pdtraining Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle,process management, Six Sigma phases and the implementation of the methods to empower participants to fulfill theirduties in Lean Six Sigma projects efficiently.This valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington andChristchurch.Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by cityor click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Team Members Training Outline
Foreword:This class is designed as an applied learning experience we sometimes refer to as “Train – Do”. You will be taught howto identify and select a key process you are involved in and then how to fully characterise this process.You will find that the characterisation activity will naturally lead to improvement. In most cases the improvement results inincreased performance of the process and your ease in performing or supporting the process.You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specificcontrol techniques. From here you will be well equipped to make improvements to almost any process.
Outcomes:In this introductory level Six Sigma Course, participants will:
Obtain a working understanding of Lean Six SigmaKnow and apply the basic conceptsDemonstrate use of the terminologyComprehend daily work as a process-oriented activityUnderstand process inputs and outputsUnderstand process flow and know what determines value add vs. non value addUnderstand how the processes you are a part of fit into the larger set of processes needed in delivering value to thecustomer�- Perform Process Mapping and characterisationCreate a detailed Process Map of a process you are personally involved inPrioritise significant outputs and quantify their level of performance to requirementsIdentify inputs and their relationship to the significant outputsBe able to perform process improvement activitiesImprove a process you are involved in using Lean Six Sigma methodsContinue to improve other processesUnderstand how to establish control mechanisms and monitoring processesSustain an existing process and/or any improvements you make.
Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)
Lean Six Sigma Team Member Training Course Lesson 1Opening – Competition
The importance of Continuous Improvement in business and goverment.
Lean Six Sigma Team Member Training Course Lesson 2Process Management
DefinitionsProcess OwnershipCost of Poor Quality
Lean Six Sigma Team Member Training Course Lesson 3Lean Principles
Seven Areas of WasteValue Stream Analysis5S PrinciplesPoka-Yoke Methods
Lean Six Sigma Team Member Training Course Lesson 4Six Sigma
Define PhaseMeasure PhaseAnalyse PhaseImprove PhaseControl Phase
Web Links:
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This Lean Six Sigma course addresses the use of Process Management, Basic Statistics and Basic Lean Six Sigmamethodologies to improve the performance of all processes within an organisation.The pdtraining Process Management Course demonstrates how to identify and select key business processes and howto fully characterise, improve and manage them. Lean Six Sigma Process Management training courses, full of practical activities, are run by LSS experts training inAuckland, Wellington, Christchurch and New Zealand wide.Please click on the Public Class tab below to view our Lean Six Sigma Process Management course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Process Management Training Outline
Foreword:The Process Management Course breaks down how to manage business processes so they are effective, efficient andadaptable. Through the use of various tools, methodologies, management approaches and technologies you will learnthat Process Management is the collection and orchestration of these efforts in order to assure improvement andsuccess.
Outcomes:This Six Sigma course focusses on the 'doing' of a Six Sigma project. This course is designed to empower participants towork with project team members in the analysis, measurement, and re-design of business processes.The course is full of practical tools and some statistical analysis.This Six Sigma Process course is suitable for people such as SME's that may not manage the project or specificallymanage the change, but their knowledge about processes and their contributions to the improvement initiative are vital.
Phase A – Introduction; Define and Measure
Course OverviewProcess ManagementBasic StatisticsCost of Poor QualityDefine PhaseDefining an Improvement ProjectMeasure Phase Part OneMeasure Phase Part TwoX-Y Matrix AnalysisCapability AnalysisMeasurement System AnalysisProcess Improvement Project
Phase B – Analyse, Improve and Control
IntroductionDefects, Defectives and OpportunitiesGraphical AnalysisLean Value Stream AnalysisApplying the 5S PrinciplesIntroduction to Improvement ExperimentsPoka-Yoke MethodsStatistical Process ControlControl ChartsTracking and Managing a ProcessFinalising Your Process Project
Glossary of Lean Six Sigma Terms
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Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge ofLSS methodologies for them to be able to carry out a successful project.The pdtraining Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensiveunderstanding and skill development in important LSS practices relevant to employees who participate in improvementprocesses.This valuable and engaging course is available throughout New Zealand, including Auckland, Wellington andChristchurch.Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training courseschedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Awareness Training Outline
Foreword:As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives andterminology to be used. This course helps demistify the terminology, and goals of SIx Sigma Continuous Improvement projects, thereby reducingfear, and empowering everyone to contribute. Teams will be formed to conduct improvement projects. The “talk of the town” will be Lean Six Sigma. To engage allemployees in the ground swell to improving all processes this course provides learning relative to terminology, objectivesand the role each employee can play in this effort.
Outcomes:During this Six Sigma Awareness course participants will:
Develop awareness Lean Six Sigma principals and goals.Increase their willingness and abilitiy to contribute to Continual Improvement Projects.Develop an understanding of their role as a process team member, and how they can contribute to process re-design.
Lean Six Sigma Team Member Awareness Training Course Lesson 1Opening – Competition
The importance of Continuous Improvement in business and goverment. Lean Six Sigma Team Member Awareness Training Course Lesson 2Process Management
DefinitionsProcess OwnershipCost of Poor Quality
Lean Six Sigma Team Member Awareness Training Course Lesson 3Lean Principles
Seven Areas of WasteValue Stream Analysis5S PrinciplesPoka-Yoke Methods
Lean Six Sigma Team Member Awareness Training Course Lesson 4Six Sigma
Define PhaseMeasure PhaseAnalyse PhaseImprove PhaseControl Phase
Web Links:
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A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project includingproject selection, team selection, progress tracking and team member management.The pdtraining Lean Six Sigma Management Champions Training Course provides participants an in-depthunderstanding and training in the implementation of Lean Six Sigma methodologies for the successful application of anew LSS project.Lean Six Sigma Champions are required to have expertise in LSS so that they can plan, select, implement and managea LSS project efficiently. The role of a Champion includes generating project ideas, prioritising them, assigning them toBelts and tracking and managing them through completion.This training course is delivered by Lean Six Sigma experts and is available throughout New Zealand, includingAuckland, Wellington and Christchurch.Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule bycity or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Champions Outline
Foreword:This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiativethrough the use of Lean Six Sigma methodologies. While you will not be a practitioner of the technical skill sets of these methodologies, you must develop a workingknowledge of the capabilities such that you can recognise where and how they can be applied to improve the businessprocesses you manage. As a Champion you will also be responsible for driving and inspiring change in your company. Improvements requirechange – people don’t like to change – you will be tasked to see that they respond positively to the necessary changes.We will give you some guidance in that area. The main focus of a Lean Six Sigma program is “the process”. Business is conducted through a series of processesyielding what your customers desire. By taking this course you will have a well rounded understanding of the approachyour company is taking to implement these methodologies and improve your business. You will also be prepared to makesignificant contributions in this regard.
Outcomes:This Six Sigma course prepares senior staff in the organisation to successfully sponsor, and steer Six Sigma initiatives. Participants will develop an understanding of the strategies, methodologies and tools employed by the Six Sigmaprojects, and have enough understanding to provide clear guidance and direction to project teams and their 'Belted'managers. As well as high level understanding the course will provide some technical information in Six Sigma methodologiesincluding:
Process ManagementLean PrinciplesSix Sigma - DMAICresponsibilities of Project Champions
Opening
Competition
Process Management
DefinitionsProcess OwnershipCost of Poor Quality
Lean Principles
Seven Areas of WasteValue Stream Analysis5S PrinciplesPoke-Yoke Methods
Six Sigma
Define PhaseMeasure PhaseAnalyse PhaseImprove PhaseControl Phase
Champion Responsibilities
Managing People through ChangeProject & Candidate SelectionProject TrackingCommunication & Recognition
Web Links:
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The success of a Lean Six Sigma project requires proper project selection and management. Recognising appropriateprojects, identifying opportunities for improvement, planning effectively and efficient project management must be carriedout using your LSS expertise.The pdtraining Lean Six Sigma Management Project Selection Training Course provides you with an understanding inthe knowledge required and the skills development in project selection, opportunity analysis, affinity diagramming anddefining and tracking and launching a project. It provides you with the complete skill set required to manage thesuccessful implementation and completion of LSS projects.This comprehensive and practical training course is now available throughout New Zealand, including Auckland,Wellington and Christchurch.Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training courseschedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma Project Selection Training Outline
Foreword:This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business.During this course you will learn to recognise multiple areas of opportunity for improvement, Define the opportunities andcreate a launch plan to achieve those improvements. There is a lot covered in this course, but it really is as easy as 1-2-3.Generating high impact projects consists of performing a Project Selection Process (“PSP”) to identify the company’sareas of concern; those areas where significant business problems or opportunities exist. The opportunity analysis isperformed through two primary approaches:1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of theorganisation.Following this process will allow any business unit manager, from Department Manager through Chief Executive Officer,to identify ALL opportunities for improvement throughout the business unit. The opportunities identified may relate to anyand all of the corporate strategies – they needn’t be solely financial savings in nature.The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projectedbenefits (usually dollars) that are then organised by area and responsibility. Assisting the PSP methodology is a processfor defining projects, assuring they are clearly written with all of the essential information to achieve meaningful results.The PSP is a complete methodology from project ideation to project definition, selection and ongoing managementthrough the business improvement roadmap.
Outcomes:Understand the importance of project selection for LSS successBe able to identify the best opportunities within their organisation for measurable and achievable successUnderstand LSS principals and processesBe able to contribute to LSS strategy meetingsEnsure LSS initiatives put their focus into the highest pay-off projects
Opening
The Project Roadmap
Recognise Phase
Opportunity DefinitionProblematic Areas
Problem Statement Creation
Problem Statement ObjectivesExamples – Good and Bad
Affinity Diagramming
Step-by-Step ProcessAffinity Diagramming Outputs
Define Phase
Steps for Defining a ProjectChampion Project WorksheetObjective Statement CreationDevelopment of Project ListLink to Corporate Strategies
Launch Phase
Identify People Associated with ProjectsObtain Approvals and Launch DMAIC
Glossary of Lean Six Sigma Terms
Templates
Problem Statement TemplateOpportunity Analysis Matrix – TemplateOpportunity Analysis Matrix – SampleProject List – TemplateProject List – SampleChampion Project Worksheet – TemplateChampion Project Worksheet – SampleProject List – TemplateProject List - Sample
Web Links:
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To manage a successful implementation of Lean Six Sigma (LSS) in an organisation, senior executives must understandthe basic Six Sigma techniques, LSS process improvement methodologies, lean principles and deployment models.The pdtraining Lean Six Sigma Executive Briefing Training Course involves training on each step in the preparation andimplementation of Lean Six Sigma. It empowers company executives to map processes, consider capabilities andresources, manage the training of employees in LSS and the expected result of an LSS implementation.This training course is available throughout New Zealand, including Auckland, Wellington and Christchurch.Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Six Sigma - Executive Briefing Outline
Foreword:This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigmainitiative as a Business Process Improvement program.
The goal of this training is to:
Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies.Assist you in assessing the impact such as a program may have for your company.To gain an understanding of the role you, as management, must undertake to achieve the greatest level ofbusiness success.
Personal Results
After successfully completing this course you will have enhanced your knowledge of process functionality, analyticalskills, problem solving skills and methods for increasing the efficiency, effectiveness and adaptability of the organisationyou manage.
Specific LSS learning outcomes:
Obtain an understanding of a Lean Six Sigma program objectivesKnow and comprehend the impact the concepts can have on your businessBecome familiar with the terminologyComprehend daily work as a process-oriented activityUnderstand process inputs and outputsUnderstand process flow and know what determines value add vs. non-value addUnderstand how the processes you manage fit into the larger set of processes needed in delivering value to thecustomerGrasp the power of Process Mapping and characterisationRecognise significant outputs and quantify their level of performance to requirementsIdentify inputs and their relationship to the significant outputsLink key processes to the strategic objectives of the companyEstablish control mechanisms and monitoring processes to sustain an existing process and improvements youmake.Prepare to implement a Lean Six SigmaDetermine the structure of such a program for your companyLearn to identify “projects”, prioritise them and link them to corporate strategy
Outcomes:
During this course you will:
Obtain an understanding of a Lean Six Sigma program objectivesKnow and comprehend the impact the concepts can have on your businessBecome familiar with the terminologyComprehend daily work as a process-oriented activityUnderstand process inputs and outputsUnderstand process flow and know what determines value add vs. non-value addUnderstand how the processes you manage fit into the larger set of processes needed in delivering value to thecustomer
Grasp the power of Process Mapping and characterisationRecognise significant outputs and quantify their level of performance to requirementsIdentify inputs and their relationship to the significant outputsLink key processes to the strategic objectives of the companyEstablish control mechanisms and monitoring processes to sustain an existing process and improvements you make.Prepare to implement a Lean Six SigmaDetermine the structure of such a program for your companyLearn to identify “projects”, prioritise them and link them to corporate strategy
After successfully completing this course you will have enhanced your knowledge of process functionality, analyticalskills, problem solving skills and methods for increasing the efficiency, effectiveness and adaptability of the organisationyou manage.
Opening
Competition
Process Management
DefinitionsProcess OwnershipCost of Poor Quality
Lean Principles
Seven Areas of WasteValue Stream Analysis5S PrinciplesPoka-Yoke Methods
Six Sigma
Define PhaseMeasure PhaseAnalyse PhaseImprove PhaseControl Phase
Deployment Model
Importing the KnowledgeLean Six Sigma CurriculumLean Six Sigma Program OperationsCommunication & Recognition
Glossary of Lean Six Sigma Terms
Web Links:
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Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value. Byidentifying how customer value flows across every aspect of the organisation, management & teams can then fine-tuneand implement processes that create zero waste.The pdtraining Lean Process Improvement Training course will enable teams with the right tools to implement leanprinciples of process improvement into the very core of their culture, reducing waste and improving product and servicevalue to the customer. Tools covered include 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu.Lean Training courses – New Zealand's leading Lean Training course, delivered by LSS experts in Auckland,Christchurch and Wellington. Ph: 0800 003150Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Lean Process Improvement Training Outline
Foreword:This two-day Lean Process Improvement training course will give your organisation the foundational tools it requiresto implement Lean.Day one will explore the foundational Toyota precepts of Lean and the five improvement concepts - value, waste,variation, complexity, and continuous improvement.The second day will focus on the actual tools for implementing these continual improvement concepts in theirorganisation. Useful tools will include; Lean data mapping methods, 5S, 5W-2H, PDSA, DMAIC, Kaizen, GenchiGenbutsu.This Lean process improvement training course will enable an entire organisation to holistically apply lean thinkingacross every aspect of their value stream. From the worker to the CEO, the constant reevaluation of the value streamacross each product and service family will challenge old thinking and create a new culture of lean thinking. Once thevalue of a product or service is identified, then unnecessary waste can be removed with continual process improvement.Lean is not just limited to manufacturing and production, but also can equally be applied to service oriented industries likehealthcare, government, education and agribusiness.
Outcomes:Gain an understanding of LeanDescribe "The Toyota Production System" and TPS house.Master the five lean principlesLearn how to categorise products or systems into the three groupsLearn how to create and contribute to a lean enterpriseIdentify and reduce various types of wasteLearn to create a plan for an organisation that's more environmentally LeanLearn how to implement & evaluate Lean changes with PDSA cycle R-DMAIC-S modelsLearn how to effectively use lean thinking frameworks like 5W-2H, Genchi Genbutsu, Gemba, and 5-SPrepare for and complete a basic 5-SLearn the five levels of Kaizen events, particularly a Kaizen blitzEffective tips for data gathering, mapping and analysis using flow charts, Ishikawa and SIPOC diagrams, and valuestream mapsCreate a successful plan for a lean project
Day One:
Lesson 1: Understanding LeanParticipants will learn what Lean is and what its origins are.This session will explore the Toyoda Precepts, how Leandiffers from Six Sigma, and some common Lean terms.
Lesson 2: The Toyota Production SystemParticipants will learn about the Toyota Production SystemHouse.Discover an alternate representation of the ToyotaProduction System.
Lesson 3: The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean processimprovement: value, waste, variation, complexity, andcontinuous improvement.
Lesson 4: Understanding Value with the Kano ModelThis session will explore value with the Kano model, whichdivides product or system characteristics into three groups:basic, performance, and value added.
Lesson 5: Types of Waste In this sessionParticipants will learn about the three main wastes (muda,muri, and mura) as well as some new types.
Lesson 6: Creating a Lean EnterpriseExplore some ways to create an environmentally friendlyorganisation with Lean. Learn about the 20 keys to a Leanorganisation.
Day two:Lesson 7: The Plan, Do, Study, Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle,which should be used to plan and implementorganisational changes.
Lesson 8: Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure -Analyse - Improve - Control – Sustain model, an advancedversion of PDSA primarily used in Six Sigma.
Lesson 9: Lean Thinking ToolsLearn about some Lean thinking tools, including 5W-2H,Genchi Genbutsu, Gemba, and 5-S.
Lesson 10: Kaizen EventsThis session will cover the five levels of Kaizen events, witha focus on Level 3 (the Kaizen blitz).
Lesson 11: Data Gathering and MappingMost of the second afternoon will be spent learning aboutand practicing various Lean data tools, including flowcharts, Ishikawa (cause and effect or fishbone) diagrams,SIPOC charts, and value stream maps. We will also sharesome tips for effective data analysis.
Lesson 12: A Plan to Take HomeThe final session will challenge participants to think aboutroadblocks and pitfalls to Lean implementation and how tobring those lessons to their organisation. Participants willalso be given some ideas for Lean projects and aframework for a successful Lean approach.
Workshop Wrap-UpParticipants will have an opportunity to ask questions andfill out an action plan
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5S is method of creating, maintaining and improving a clean and orderly workplace that exposes waste and errors. Ithelps identify unplanned levels of inventory, inadequate work processes, wasted time and equipment-relatedinefficiencies.The pdtraining 5S is a great place to start on your continuous improvement initiative, because it promotes an actionoriented approach to change and allows everyone in the organisation to get involved and provide input with improvingtheir workplace.This dynamic and practical training course is now available throughout New Zealand, including Auckland, Christchurch orWellington and also via instructor-led online training.Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.
5S Continuous Improvement Training Outline
Foreword:5S is much more than just "housekeeping". Housekeeping and an organised workplace are the results of 5S, but the realpurpose of 5S is to uncover errors and problems more quickly.Learn to reduce waste through a systematic application of 5S principles – Sort, Set in Order, Shine, Standardize, andSustain. This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduceswaste and provides a cleaner, safer work environment.
Outcomes:Explain the origins of 5S methodologyDiscuss the benefits of 5S principlesIdentify opportunities for improvement using 5S principlesIntroduce and embed 5S changes to the workplace for sustained improvement
5S Continuous Improvement Training Course - Lesson 1Origins of 5S
What is 5S?Where did it come from?The benefits of 5S
5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)
Clearing the work areaDetermine what you need
5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)
Designated locationsDesign your workplace for efficiency
5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness
Spit and polishCreating cleaning routines
5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)
Making it routineDesign systems to ensure new normsThe benefits of 5S
5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)
Changing the futureTechniques to prevent old habitsThe benefits of 5S
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Lean Six Sigma Green Belt certification holders can elevate their knowledge and skills in Lean Six Sigma to achieve thehighest level of certification; the coveted Black Belt. Team leaders, managers and administrators of Lean Six Sigmaorganisations require this level of expertise to be able to perform their assigned duties successfully.The pdtraining Lean Six Sigma Black Belt Certification Training Upgrade from Green Belt Course provides you withintensive training in every step of process improvement and waste reduction to empower you with true expertise in LeanSix Sigma philosophies. You will learn to have a greater understanding of process improvement to achieve successfulprojects within your organisation and prepare for the Black Belt certification exam.This highly significant and intensive training course is conducted across New Zealand, including Auckland, Wellingtonand Christchurch.Please click on the Public Class tab below to view our Lean Six Sigma Black Belt Certification Training Upgrade fromGreen Belt course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at yourpreferred location.
Lean Six Sigma Black Belt Certification Training Upgrade from Green BeltOutline
Foreword:The pd training/IASSC authorised training materials are much more than just simple tools training. This curriculum isformatted in such a way that the problem solving strategy is demonstrated throughout the course. By utilising variousStatistical and Business Improvement tools you will be able to clearly see and communicate the flow and process of themethodology in order to instill both the tactical and strategic aspects of the LSS Black Belt skill set.The implementation roadmaps within each phase provide a clear line-of-sight for putting into practice the problem solvingtechnology. Various group exercises, utilising training aids, pre-formatted data sets and templates, facilitate interactivegroup learning within a class.These IASSC authorised training materials are the industry standard used by thousands of industry trainers, coachesand mentors to train Lean Six Sigma Black Belts around the world.
Outcomes:During this course, you will develop:
Understanding and implementation of the concepts of Six SigmaAbility to plan projects to achieve maximum process efficiencyCapability to recognise elements of waste and countering themSkill to measure key aspects of a process to collect relevant dataAbility to create a process mapAbility to identify and measure process capabilityAbility to analysis data accurately to find cause-and-effect relationship and identify the root cause of errorsHypothesis testing knowledgeAbility to improve processes based on analysisUnderstanding of how to use various industry models for process improvementAbility to control processesAbility to ensure errors are removed before they can damage a processUnderstanding of capability analysisUnderstanding and use of leanSkill to control processes, productivity and waste
LSS Black Belt Define Phase
Phase Description:
The Define Phase of the DMAIC methodology is constructed to introduce the core fundamentals of Six Sigma. There are5 modules in this phase:
Understanding Six Sigma
Describe the objectives of Six SigmaDescribe the relationship between variation and sigmaRecognise some Six Sigma conceptsRecognise the Six Sigma implementation modelDescribe your role and responsibilities in Six Sigma
Six Sigma Fundamentals
Describe what is meant by “Process Focus”Describe the importance of VOC, VOB, and VOE, and CTQ’sExplain COPQGenerate a Process MapDescribe the Basic Six Sigma metricsExplain the difference between FTY and RTYExplain the difference between DPU and DPMO
Selecting Projects
Utilise a structured approach to select projectsRefine and Define the problem into a Project CharterMake an initial estimate of your project’s benefits
Elements of Waste
Have a clear understanding of the specific deliverablesHave started to develop a Project Plan to meet the deliverablesHave identified ways to deal with potential roadblocksBe ready to apply the Six Sigma method through your project
Wrap Up & Action Items
LSS Black Belt Measure Phase
Phase Description:
The Measure Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for characterisingyour business issues. There are 6 modules in this phase:
Welcome to Measure
Process Discovery
Create a high level Process MapCreate a Fishbone DiagramCreate an X-Y DiagramDescribe the elements of a FMEAExplain the importance of a FMEADescribe why each tool is important
Six Sigma Statistics
Explain the various statistics used to express location and spread of dataDescribe the characteristics of a Normal DistributionTest for NormalityDescribe the difference between Special Cause and Common Cause Variation
Generate a variety of graphs for data
Measurement System Analysis
Perform the step by step methodology in Variable and Attribute MSA’sIdentify the various components of variation so corrections can be made and the gage error reducedRecognise the differences between Repeatability, Reproducibility, Accuracy and Calibration
Process Capability
Estimate Capability for Continuous DataDescribe the impact of Non-normal Data on the analysis presented in this module for Continuous CapabilityEstimate Capability for Attribute Data
Wrap Up & Action Items
LSS Black Belt Analyse Phase
Phase Description:
The Analyse Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for isolating criticalfactors. There are 9 modules in this phase:
Welcome to Analyse
“X” Sifting
Perform a Multi-Vari AnalysisInterpret and a Multi-Vari GraphIdentify when a Multi-Vari Analysis is applicableInterpret what Skewed data looks likeExplain how data distributions become Non-normal when they are really Normal
Inferential Statistics
Explain the meaning of the term “Inferential Statistics”.Describe the basic tenets of the Central Limit Theorem.Describe the impact of sample size on your estimates of population parameters.Explain Standard Error
Intro to Hypothesis Testing
Articulate the purpose of Hypothesis TestingExplain the concepts of the Central TendencyBe familiar with the types of Hypothesis Tests
Hypothesis Testing Normal Data Part 1
Determine appropriate sample sizes for testing MeansConduct various Hypothesis Tests for MeansProperly Analyse Results
Hypothesis Testing Normal Data Part 2
Be able to conduct Hypothesis Testing of VariancesUnderstand how to Analyse Hypothesis Testing Results
Hypothesis Testing Non-Normal Data Part 1
Conduct Hypothesis Testing for equal varianceConduct Hypothesis Testing for MediansAnalyse and interpret the results
Hypothesis Testing Non-Normal Data Part 2
Calculate and explain test for proportionsCalculate and explain contingency tests
Wrap Up & Action Items
LSS Black Belt Improve Phase
Phase Description:
The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properlycontrolling solutions. There are eight modules in this phase:
Welcome to Improve
Process Modeling Regression
Perform the steps in a Correlation and a Regression AnalysisExplain when Correlation and Regression is appropriate
Advanced Process Modeling
Perform Non-Linear Regression AnalysisPerform Multiple Linear Regression AnalysisDetermine the reason for experimentingDescribe the difference between a physical model and a DOE modelExplain an OFAT experiment and its primary weaknessShown Main Effects Plots and interactions, determine which effects and interactions may be significantCreate a Full Factorial Design
Experimental Methods
Be able to Design, Conduct and Analyse an Experiment
Full Factorial Experiments
Understand how to Create Balanced & Orthogonal DesignsExplain how Fit & Diagnose & Center Points factors into an experiment
Fractional Factorial Experiments
Explain why & how to use a Fractional Factorial DesignCreate a proper Fractional Factorial DesignAnalyse a proper model with aliased interactions
Wrap Up & Action Items
LSS Black Belt Control Phase
Phase Description:
The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properlycontrolling solutions. There are eight modules in this phase:
Welcome to Control
Advanced Experiments
Use the results of a DOE to determine how to further optimise a process using the steepest ascent/descent method
Capability Analysis
Understand the importance of Capability Analysis as it is applied in the Control PhaseSelect the appropriate method for Capability Analysis based on the type of data distribution of your process
Interpret the output of MINITABTM’s Capability functionsUnderstand how the use for Capability Analysis may alter through the DMAIC phases
Lean Controls
Describe Lean toolsUnderstand how these tools can help with project sustainabilityUnderstand how the Lean tools depends on each otherUnderstand how tools must document the defect prevention created in the Control Phase
Defect Controls
Describe some methods of defect preventionUnderstand how these techniques can help with project sustainabilityIncluding reducing those outliers as seen in the Advanced Process Capability sectionIf the vital X was identified, prevent the cause of defective YUnderstand what tools must document the defect prevention created in the Control Phase
Statistical Process Control - SPC
Describe the elements of an SPC Chart and the purposes of SPCUnderstand how SPC ranks in defect preventionDescribe the 9 Step route or methodology of implementing a chartDesign subgroups if needed for SPC usageDetermine the frequency of samplingUnderstand the Control Chart selection methodologyBe familiar with Control Chart parameter calculations such as UCL, LCL and the Center Line
Six Sigma Control Plans
Understand the 5 phases of the Control PlanTrainingDocumentationMonitoringResponseAligning Systems and Structures
Wrap Up & Action Items
Web Links:
View this course online: http://pdtraining.co.nz/courses/lean-six-sigma-black-belt-certification-training-upgrade-from-green-belt-course
In-house Training Instant Quote: https://bookingsnz.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
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This Six Sigma Green Belt upgrade course is designed for people who have completed the pdtraining Yellow Belt courseor an equivalent course with another provider.The pdtraining Yellow Belt Training provided you with the fundamental skills in the Define, Measure and Control steps ofthe DMAIC process. This upgrade to Six Sigma Green Belt course provides you with significant more in-depth knowledgein the Analyse and Improve phases, and empowers you with the ability to really drive improvements in your workplace.This highly significant and lively course is available now throughout New Zealand, including Auckland, Christchurch orWellington.Please click on the Public Class tab below to view our Lean Six Sigma Green Belt Certification Training Upgrade fromYellow Belt course schedule by city or click In-House Training tab to receive a free quote for courses delivered at yourpreferred location.
Lean Six Sigma Green Belt Certification Training Upgrade from Yellow BeltOutline
Foreword:Prior to accepting your enrolment, pd training will provide you with an IASSC Practice Test to confirm your existingknowledge, and if accepted, we will provide you with the IASSC authorised Green Belt materials a week before thecourse runs, so you can review the materials neforehand and pick up with the training without missing a beat. This upgrade course includes days 3, 4 and 5 of the complete 5-day Green belt course. It picks up from where theYellow Belt training left off. By moving up from a Yellow Belt to the Green Belt, you will gain and develop substantial skills in the Analyse andImprove phases of DMAIC.
Outcomes:During this course, participants will enhance their skills above the Yellow Belt level and develop:
Ability to use a structured approach to process improvementAbility to use all steps of DMAIC (with a focus on Analyse and Implement) methodologySkill to achieve sustainable quality improvement through process improvementUnderstanding of the tools of process discoveryUnderstanding of variation in processesSkill to reduce variation in processes and achieve predicted outcomesAbility to identify, measure and analyse process potentialUsage of inferential statisticsUsage of hypothesis testingUnderstanding when to use which Six Sigma methodologyAbility to use Capability Analysis to control processesKnowledge of the interdependence of Lean toolsSkill to prevent, identify and control defectsUnderstanding and use of statistical process controlSkill to train, document, monitor, respond, and align systemsSkill to provide sustainable and cost-effective improvement in processes
LSS Green Belt Define Phase
Brief review of Yellow Belt content
LSS Green Belt Measure Phase
Brief review of Yellow Belt content
LSS Green Belt Analyse Phase
Phase Description:
The Analyze Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for isolatingcritical factors. There are nine modules in this phase:
Welcome to Analyse
“X” Sifting
Perform a Multi-Vari AnalysisInterpret and a Multi-Vari GraphIdentify when a Multi-Vari Analysis is applicableInterpret what Skewed data looks likeExplain how data distributions become Non-normal when they are really Normal
Inferential Statistics
Explain the meaning of the term “Inferential Statistics”.Describe the basic tenets of the Central Limit Theorem.Describe the impact of sample size on your estimates of population parameters.Explain Standard Error
Intro to Hypothesis Testing
Articulate the purpose of Hypothesis TestingExplain the concepts of the Central TendencyBe familiar with the types of Hypothesis Tests
Hypothesis Testing Normal Data Part 1
Determine appropriate sample sizes for testing MeansConduct various Hypothesis Tests for MeansProperly Analyse Results
Hypothesis Testing Normal Data Part 2
Be able to conduct Hypothesis Testing of VariancesUnderstand how to Analyse Hypothesis Testing Results
Hypothesis Testing Non-Normal Data Part 1
Conduct Hypothesis Testing for equal varianceConduct Hypothesis Testing for MediansAnalyze and interpret the results
Hypothesis Testing Non-Normal Data Part 2
Calculate and explain test for proportionsCalculate and explain contingency tests
Wrap Up & Action Items
LSS Green Belt Improve Phase
Phase Description:
The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properlycontrolling solutions. There are five modules in this phase:
Welcome to Improve
Process Modeling Regression
Perform the steps in a Correlation and a Regression AnalysisExplain when Correlation and Regression is appropriate
Advanced Process Modeling
Perform Non-Linear Regression AnalysisPerform Multiple Linear Regression Analysis (MLR)Examine Residuals Analysis and understand its effects
Designing Experiments
Determine the reason for experimentingDescribe the difference between a physical model and a DOE modelExplain an OFAT experiment and its primary weaknessShown Main Effects Plots and interactions, determine which effects and interactions may be significantCreate a Full Factorial Design
Wrap Up & Action Items
LSS Green Belt Control Phase
Brief review of Yellow Belt content
Web Links:
View this course online: http://pdtraining.co.nz/courses/lean-six-sigma-green-belt-certification-training-upgrade-from-yellow-belt-course
In-house Training Instant Quote: https://bookingsnz.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsnz.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=2374