Continuing Your Journey 2017 Education Conference

Friday, April 21, 2017

Desert Willow Conference Center 4340 E. Cotton Center Blvd.

Phoenix, Arizona 85040

Friday, April 21, 2017

7:30 A Registration and Buffet Breakfast

8:30 A Welcome & Opening Remarks Sharlee LeBleu, CPCS

AAMSS President-Elect

8:45 A Legal Considerations in Hospital Credentialing Robert C. Siebel, JD

9:45 A Break

10:00 A True Confessions: I was a Disruptive Physician Steve Lazoritz, MD

The Medical Staff Professionals Guide to Dealing with Doctors’ Like Me!

11:30 A Lunch

12:30 P AAMSS Business Meeting Sharlee LeBleu, CPCS

1:00 P Past, Present & Future of Juli Maxworthy, DNP, MSN/MBS, RN,

Professional Practice Evaluation CNL CPHQ, CPPSD, CHSE, FSSE

2:15 P Break

2:30 P Change Happens: Leading Yourself & Others Mack & Ria Story

Through Change

4:00 P Closing Remarks, Evaluations & Prize Drawings Sharlee LeBleu, CPCS

Approved for 6.5 NAMSS CE Credits

CONFERENCE AGENDA

Course Descriptions Past, Present & Future of Professional Practice Evaluation

This session will briefly review the history of profes-

sional practice evaluation and then move into a facil-

itated conversation about current best practices. The

presentation will finish with future options for medi-

cal staff professionals to meet and exceed regulatory

compliance.

At the conclusion of this session the attendee will

have a basic understanding of the purpose and pro-

cesses associated with ongoing and focused profes-

sional practice evaluation:

1) Describe the differences between OPPE and

FPPE;

2) Understand at least two of the best practices being

utilized for professional practice evaluation; and

3) Describe future options for professional practice

evaluation.

Change Happens: Leading Yourself & Others Through Change This will present two different perspectives (personal

and professional) on 15 principles of dealing with

change.

Included are key lessons on overcoming resistance to

change, leading change, communicating and over-

coming fear of change, and more.

Learning how to respond effectively to upcoming

changes will allow you to turn challenges into oppor-

tunities.

Legal Considerations in Hospital Credentialing Discussion with a community hospital General

Counsel of the legal considerations involved with

credentialing providers for hospital privileges.

At the conclusion of this session, the attendee will:

1) Understand the role of hospital counsel in connec-

tion with credentialing;

2) Understand legal/risk implications of hospital cre-

dentialing;

3) Understand where credentialing fits into hospital

organization and Conditions of Participation;

4) Understand the importance of clear and unambig-

uous by-laws describing credentialing standards; and

5) Exposure to strategies to handle challenging cre-

dentialing issues

True Confessions: I was a Disruptive Physician. The MSP’s Guide to Deal-ing with Doctors Like Me! This will be an interactive session that will identify

the root causes of disruptive physician behavior and

to provide effective strategies for dealing with these

behaviors.

At the conclusion of this session the attendee will:

1) Have a greater understanding of the causes of dis-

ruptive physician behavior;

2) Have tools for dealing with disruptive physician

behavior;

3) Understand how to communicate with disruptive

physicians; and

4) Say that this is the best session that they have ever

attended!

Who Should Attend?

Medical Staff Professionals | Credentials Cmte Members

MEC Members Medical Staff Leaders | CEOs,

Managed Care Enrollment Professionals

Physician Credentialing/Enrollment Professionals

Speaker Bio’s Juli Maxworthy, DPN Juli Maxworthy DNP, MSN/

MBA, RN, CNL, CPHQ, CPPS,

CHSE, FSHH is an Assistant

Professor at the University of

San Francisco and the Chair of

the Healthcare Innovation and

Leadership Department along

with being the Director of the

BSN to DNP Program. Her last

clinical position was that of Vice

President of Quality and Risk. She has had oversight of medical

staff services in several of her clinical roles. She is the CEO of

her own healthcare consulting company WithMax Inc. She has

published three books on the topic of OPPE/FPPE. She is

interested in the opportunities of professional practice evaluation

utilizing healthcare simulation as a means to demonstrate pro-

vider competencies for low volume procedures.

Dr. Maxworthy has spoken locally, regionally and internationally.

She has published several other textbooks, chapters and arti-

cles on varying health related topics.

KEYNOT SPEAKERS: Mack & Ria Story Mack and Ria are catalysts for growth and change in any in-dustry and bring a unique mix of experience based on their previous careers in Lean Man-ufacturing and Health Care Administration and their experi-ence working with a broad base of clients from a variety of industries including: banking, restaurant industry, higher education, health care, construction, manufacturing and more. They both have a unique ability to breakdown their message into easily understandable principles that can be applied imme-diately by anyone at any level. They give meaning to the princi-ples they teach by infusing their message with countless per-sonal stories filled with humor, their struggles, and their suc-

cesses.

Robert Seibel, JD Mr. Seibel is an accomplished attorney-leader with over 35 years of experience providing high level of legal services to healthcare clients, including first chair jury trials, appellate litiga-tion, government regulation, managing outside counsel, high-er education, privacy, technology transactions, business leader-ship, and alternative dispute res-olution. Successfully responsible for leading change, build-ing coalitions, and assembling and motivating high-performing teams. He graduated from Mercyhurst University in Erie, PA with a BA in Law Enforcement, and his Juris Doctor degree from the University of Akron School of Law, Akron, OH. Mr. Seibel is currently the General Counsel at Yuma Regional Medical Center and is a licensed attorney in Arizona (in-house), Missouri, Illinois, Georgia, and Ohio (inactive); and a Certified Civil Mediator.

Stephen Lazoritz, MD

Stephen Lazoritz, M.D. is the Medical Director for WellCare of Nebraska. He graduated from the State University of New York a t Bu f fa l o(SUNYAB) with a BA in Sociol-ogy and from medical school also from SUNYAB , and completed his residency in Pediatrics at the Portsmouth, Virginia Naval Regional Medi-cal Center, and served in the United States Navy for 7 years and the United States Army for 4 years. Previously he served as medical director of child advocacy cen-ters in Buffalo, N.Y. and Milwaukee, Wisconsin, and later was the Vice President of Medical Affairs at the Children’s Hospital in Omaha, NE. Subsequently he was a consultant dealing with disruptive physician behavior, and has served as the Chief Medical Officer at the Omaha Military Entrance Processing Sta-tion. He is Board Certified in Pediatrics and is a certified Physi-cian Executive (CPE). Dr. Lazoritz is the co-author of “Out of the Darkness: The Story of Mary Ellen Wilson” and “Case Number One: the Mary Ellen Wilson Files”, two books on the origins of the child protection movement in America, and “The Shaken Infant Syndrome: A multidisciplinary Approach”, as well as more than 30 journal articles.

Hotel Information Homewood Suites by Hilton-Phoenix Airport South 4750 East Cotton Center Blvd., Phoenix, Arizona, 85040 P: 602-470-2100 *Ask for the Desert Willow Conference Center preferred rate *Within Walking Distance to/from the conference. http://homewoodsuites3.hilton.com/en/hotels/arizona/homewood-suites-by-hilton-phoenix-airport-south-PHXASHW/index.html

Green Tree Inn & Suites (0.72 mi - within walking distance) 4234 South 48th Street, Phoenix, Arizona 85040 Reservations: (602)438-8688.

Phoenix Marriott Tempe at The Buttes (1.0 mi.) 2000 W Westcourt Way, Tempe, Arizona 85282 Reservations: (602)225-9000

Red Roof Inn PLUS – Tempe Phoenix Airport (1.19 mi.) 2135 W 15th St, Tempe, AZ 85281 Reservations: (844)287-2408

Holiday Inn Hotel & Suites Phoenix Airport (1.23 mi.) 3220 S. 48th St , Phoenix, AZ 85040 Reservations: (800) 315-2621

Comfort Suites Phoenix Airport (1.25 mi.) 1625 S 52nd St, Tempe, AZ 85281 Reservations: (844)287-2408

Extended Stay America-Phoenix Airport, Tempe (1.2 mi) 2165 W. 15th, Tempe, AZ 85281

Reservations: 480-557-8880 | TEM@extendedstay.com

Extended Stay America – Phoenix Airport (1.3 mi) 3421 E. Elwood St., Phoenix, AZ 85040

Reservations: (602) 438-2900 | phx@extendedstay.com

Hilton Garden Inn Phoenix Airport 3422 E Elwood At University, Phoenix, AZ 85040 US

Reservations: 844-287-2408

Conference materials will be available one week before the conference.

Instructions for accessing handouts will be emailed to conference registrants.

If you prefer to bring handouts to the conference, you may print or download them to your computer or other device.

Handouts for the conference will be available onsite.

Things To Do!

Are you coming to Phoenix for the weekend? Here is a list of places to check out:

http://www.tripadvisor.com/Attractions-g31310-Activities-Phoenix_Arizona.html

Registration Form

Registration Deadline: March 31, 2017

Attend Live Conference □ Member—$100 □Non-Member—$125

Attend via Go-To-Meeting □ Member—$100 □ Non-Member—$125

AAMSS Membership & Live Conference Registration □ $150

AAMSS Membership & GoToMeeting Conference Registration □ $150

NAME: _________________________________________________________ □ CPMSM □ CPCS

TITLE: _____________________________________________________________________________

FACILITY: ___________________________________________________________________________

ADDRESS: __________________________________________________________________________

CITY/STATE/ZIP: _____________________________________________________________________

◊PHONE: ______________________________ ◊EMAIL: __________________________________

◊This information is required so AAMSS may contact you if there are any questions regarding your registration, and to forward conference handouts one week prior to the conference.

1. EMAIL your registration to Toni DeZorzi at tdezorzi@clinpath.com or by FAX: 602-685-5166 by March 31st (so we have a headcount for conference materials and meals)

2. MAIL registration forms AND check to AAMSS, POB 5157 Phoenix, AZ 85010 by April 14, 2017.

Make check payable to: AAMSS (Tax ID# 86-0516862)

Cancellation Policy: A $54 cancellation fee applies to all cancellations received after March 31, 2017 to cover pre-paid guarantee fees. You may send an alternate in your place.

Need More Information?

http://www.namss.org/About/StateAssociationWebsites/

ArizonaAssociationMedicalStaffServices.aspx

Membership Questions ?

Contact: Michelle Willer, BS, CPCS

AAMSS Membership Chair

P: 602-521-6252 E: mwiller@sdil.net

Conference or Registration Questions?

Contact: Education Committee Co-chairs

Diana Adams, CPCS, CPMSM OR Toni DeZorzi, BA

P: 623-544-5450 E: dadams@adalantehealthcare.com P: 602-685-5166 E: tDezorzi@clinpath.com