CONTINUING EDUCATION Course Guide - University of … · · 2018-03-19Academic Exam Preparation...

Course GuideJanuary – August 2017

CONTINUING EDUCATION

good thinking • conted.ucalgary.ca

Over 1,200 courses and seminars for personal and professional development

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Get in on this unique learning opportunity where UCalgary

academics bring compelling topics to the Calgary community.

These engaging and affordable one-day courses are offered

Saturdays on the main campus. Get course details and instructor

bios at conted.ucalgary.ca/oneday. Enrol online or by phone now.

Have you discovered One Day @ UCalgary?

Jan 21

The Great Melt: Geopolitics of the Changing Arctic

Mar 11

Your Everyday Presence

Apr 1

Great Artists of the Italian Renaissance

Feb 4

Deflowering Shakespeare

Mar 18

Personality Psychology: The Science of Who We Are

Apr 22

Exploring the History of the University of Calgary

Mar 4

Politics in the City: Everything You Need to Know About Calgary Politics

Mar 25

Philosophy of Money

May 6

Graffiti to Monuments: Getting to Grips with Public Art NEW

conted.ucalgary.ca/oneday 403.220.2952 • [email protected]

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Getting StartedHow to register for courses

Registrations are accepted on a first-come, first-served basis for all Continuing Education courses. Some courses fill quickly, although in most cases you can be added to a waiting list and contacted if a space becomes available or if there are enough students for a second class.

You must be at least 18 years of age to enrol in a Continuing Education course or certificate program unless otherwise specified, as in the case of a program designed specifically for youth. For most certificate programs, a minimum of a senior high school diploma and work experience are recommended, but not required.

If English is not your first language, please review the English language proficiency requirements at conted.ucalgary.ca; go to Info for Students, then English Language Proficiency. If you have any questions, please contact an advisor at 403.220.2866.

Online Available 24/7 conted.ucalgary.ca

In person8:30 am – 4:30 pm weekdays University of Calgary Continuing Education Energy Resources Research Building (ERRB) N140, 3512 - 33 St NW Calgary, AB

Telephone8:30 am – 4:30 pm weekdays 403.220.2866 1.866.220.4992 (Toll free outside of Calgary and within North America)

By MailUniversity of Calgary Continuing Education 2500 University Drive NW Calgary, AB, T2N 1N4

PAYMENT METHODSFees are to be paid in full by cheque, money order, Visa, MasterCard, or American Express. To invoice your employer, a purchase order number is required when registering by mail or fax. Please include a copy of the purchase order with your registration form, which can be found under registration information on the Info for Students page at conted.ucalgary.ca. Cheques and money orders are to be made payable to University of Calgary.

MY CONTED STUDENT PORTALMy ContEd provides you with access to your courses and records as far back as 2003. The portal is secure, only you can view your personal information.

If you have taken a course since 2003, you already have a UCID and can log in as an existing student to gain immediate access to your student profile. If you are a new student, you can log in as a new user to receive a temporary user name that will allow you to create a free account and access your profile.

If you experience problems logging into My Cont Ed, please try the Forgot Password or Forgot UCID links on the login page. For assistance, please call 403.220.2866.

After reviewing courses in this publication, be sure to check conted.ucalgary.ca for additional information. In many cases, you will find course details that may help with your decision to register.

This federal/provincial grant is a funding opportunity for employers to develop their workers to meet the company’s needs. For employees, the grant is an opportunity to access training that will develop the skills and knowledge they need for greater success in the workplace.

Through this grant, the government may contribute up to $10,000 per trainee, while employers must cover a minimum of one third of direct training costs. Applications are made by the employer. For assistance in completing the application for grant funding call 403.220.2866.

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Courses and programsthat meet your needs403.220.2866 • conted.ucalgary.ca

How to Register for Courses 1

Canada - Alberta Job Grant 1

On the Cover 3

Flexible Learning 4

Certificate Programs 5

Information for Students 82

Index of Courses 84

Course Registration Form 87

English Language Program 88

Travel Study 88

Campus Maps and Frequently

Called Numbers Inside Back Cover

PROGRAM AREAS

Academic Preparation 27

Academic Exam Preparation — Graduate 27 Academic Upgrading — Undergraduate 27

Adult and Community Education 28

Adult Learning 28

Art 31

Business Analysis 32

Business and Management 33

Business Intelligence and Analytics 44

Business Process 42

Business Seminars 6

Career and Academic Advising 28

Change Management 43

Computer and Business Technology 44

Conflict Resolution 51

Construction Management 33

Corporate Training 6

Creative Writing 78

Database Administration 44

Delf Preparation 65

Document Management 44

e-Learning 28

Emerging Leaders 6

Engineering 53

English as a Second Language 54

Environmental Management 55

French Language and Culture 64

Front-End Web Development 44

Graphic Design 31, 44

Health, Safety and Environment 58

Human Resource Management 33

IT Fundamentals 44

IT Service Management (ITIL) 44

Integrated Digital Media 44

Interior Design 62

Landscaping 63

Languages of the World 64

American Sign Language 64 Arabic 64 Dutch 64 French 64German 65Italian 65 Japanese 65Korean 66Mandarin 66 Spanish 66

Lean Six Sigma Green Belt Training 42

Liberal Arts 67

Daytime Classes 67Evening Classes 68

Marketing 33

.NET Application Development 44

Office Applications 44

One Day @ UCalgary Inside Front Cover

ONE DAY Inside @ UCALGARY Front Cover

BUSINESS SEMINARS 6

COURSES 27

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Courses and programsthat meet your needs403.220.2866 • conted.ucalgary.ca

Personal Interest and Wellness 70

Parenting 70Personal Finance 71

Photography 71

Professional Management 33

Professional Management — Economic Developers 33

Professional Management — PEG 33

Professional Writing 78

Business and Technical Writing 78Marketing and Public Relations Writing 78

Project Management Fundamentals 72

Public Relations Management 33

Real Estate Development 75

Risk Management 33

Security Management 33

Spanish Language and Culture 66

Strategic Management 33

Teaching Second Languages 76

Travel Study 88

Video Game Development for Secondary School Students 44, 81

Video Production 44

Visual Design 31, 62, 63, 71

Workplace Learning 28

Writing 77

Youth Programs 81

It was a new role at work that prompted Alan Perkins to seek out an educational program that would strengthen his professional writing skills. With an already-busy schedule — both at the office and at home — he knew that finding time wasn’t going to be easy.

“I’d changed my focus at work to communications, so I was faced with more demands for writing, such as brochures and presentations,” says Alan. “So I decided some courses could really help.”

Alan enrolled in online courses through Continuing Education.

“These online courses were much different than the simple tutorial type of online learning I’d done before, these courses were much more challenging. But, the instructors were great — engaging and quick to respond to questions — and their comments on assignments were always helpful; and, the best thing of all was the flexibility. It really took the pressure off, not having to attend a weekly class.”

“When I realized the courses I had already taken were eligible for credit toward a certificate program, I decided to enrol — partly because it was perfect learning for my new communications role, but also because I was really enjoying the classes. Overall, I had a great student experience.

good thinking.

The instructors were great — engaging and quick to respond to questions — and their comments on assignments were always helpful.

Alan Perkins. Graduate.Certificate in Professional Writing specializing in Marketing and Public Relations.

“

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raduate

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COURSE DELIVERYCourses are offered in a variety of formats including classroom and online, and occasionally, blended — partially in the classroom and partially online. Some certificates are achieved completely in the classroom, others completely online. Some certificate programs give you the choice of taking your courses in either format.

TAKING COURSES IN THE CLASSROOMMain Campus 2500 University Drive NW

Downtown Campus 906 8th Avenue SW

Continuing Education courses are held at UCalgary's main and downtown campuses at times that are convenient for adult learners.

AT HOME STUDYIn most certificate program courses, students are expected to complete readings and assignments between classes. The number of hours needed for at-home study will vary, however, if your course includes one three-hour class each week, you should plan on spending an additional three hours per week outside of class. Please take this into account when enrolling in multiple courses at one time.

TAKING COURSES ONLINELearning online takes the learning experience out of the traditional classroom and on to the Internet.

Most of Continuing Education’s online courses are instructor-led, interactive courses. Students work within scheduled start- and end-dates and observe set timelines for learning activities and assignments.

For most courses, students are free to choose when they go online during the week. However, some courses require that students attend online classes on designated dates and at designated times.

WORKLOADFor courses that allow you to choose when you will go online, you should plan to log in to the University’s online learning software three to four times per week in order to keep pace with the class. You should plan on studying and working approximately six hours per week per course. Please take this into account when planning your term, especially if you are enrolling in multiple courses at one time.

UNCERTAIN ABOUT ONLINE LEARNING?Before taking your first instructor-led, interactive online course, you will be required to take BMC 352 Learning Online. This course is your chance to practise online learning in a safe environment.

BMC 352 LEARNING ONLINEDiscover more about yourself as an online learner in a supportive environment and ultimately determine if online learning is for you. Compare your current skills, habits and technical knowledge against what’s typically required for success in Continuing Education online courses. Whatever your starting point, you will develop and improve your abilities to connect, communicate and collaborate with others online. If you have previously taken BMC 152 Learning Online, you are not required to take BMC 352 Learning Online.

COURSE: BMC 352 | 10 Hours | $175

Note: New sections of this course are added regularly as demand requires. For an up-to-date list of currently offered sections, go to conted.ucalgary.ca/learningonline

Flexible LearningOn campus. Downtown. Online.At University of Calgary Continuing Education, all courses, seminars, and certificate programs have been developed with part-time learners in mind, making it possible for you to pace your learning to fit your life.

4 403.220.2866 • conted.ucalgary.ca

http://conted.ucalgary.ca/learningonline


More than 45 in-demand Certificate Programs Certificates are achieved through courses taught in the classroom, online, or a mix of classroom and online. In the following list, Online indicates a certificate can be achieved only through online courses. Also Online indicates certificate requirements can be met completely in either format — classroom or online. The remainder are offered in the classroom primarily.

· Adult and Community Education Online

· Adult Learning Online

· Specializing in Adult and Community Education · Specializing in Career and Academic Advising · Specializing in e-Learning · Specializing in Workplace Learning

· Business Analysis NEW

· Business Intelligence and Analytics NEW Also Online

· Career and Academic Advising Online

· Change Management NEW

· Creative Writing Online

· Database Administration Also Online

· Document Management Also Online

· e-Learning Online

· Emerging Leaders

· Environmental Management

· French Language and Culture · FSL Foundations · FSL Intermediate

· Front-End Web Development Also Online

· Graphic Design

· Health, Safety and Environment Also Online

· Human Resource Management Also Online

· Integrated Digital Media Also Online

· IT Fundamentals Also Online

· Marketing Also Online

· .NET Application Development NEW

Also Online

· Office Applications

· Professional Management · General Also Online

· Specializing in Construction Management · Specializing in Risk Management · Specializing in Strategic Management · Professional Management — Economic

Developers Also Online

· Professional Management — Professional Engineers and Geoscientists Also Online

· Professional Writing Online

· Specializing in Business and Technical Writing

· Specializing in Marketing and Public Relations

· Project Management Fundamentals

· Public Relations Management Also Online

· Real Estate Development

· Security Management Online

· Spanish Language and Culture Levels 1 and 2

· Teaching Second Languages Levels 1 and 2 Online · Specializing in Teaching English

as a Second Language (TESL) · Specializing in Teaching International and

Heritage Languages (TIHL)

· Video Game Development for Secondary School Students

· Video Production Also Online

· Visual Design · General · Specializing in Art Theory and Practice · Specializing in Interior Design · Specializing in Photography

· Workplace Learning Online

You may enrol in a certificate program at any time. However, in most programs, you can take courses first and enrol in the certificate program later. As programs are subject to change, we recommend you apply for admission as early as possible. Once you are admitted, you can be confident that you have locked in the requirements leading to your graduation. To enrol in a certificate program now, go to conted.ucalgary.ca/apply. When you enrol, you will be charged a non-refundable fee of $95. Additional fees may apply for specific programs.

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http://conted.ucalgary.ca/apply

More than 60 Business Seminarsfor personal and professional effectiveness403.220.2988 [email protected]

Business Seminars cover a wide variety of business and leadership related topics, and can be taken on their own or for credit toward the Certificate for Emerging Leaders. Seminars range from just three hours to multiple days, with most seminars running from 8:30 am to 4:30 pm at the main or downtown campus.

Looking for group training opportunities? All of these seminars can be adapted to corporate training sessions. To learn more about how they can be adapted as training programs for your organization, call 403.220.7782 or go to conted.ucalgary.ca/corporatetraining to complete a request for information.

Business Seminars can be bundled together to meet the requirements for the Canada -Alberta Job Grant. Call 403.220.2866 for assistance in completing the Canada-Alberta Job Grant application.

I enrolled to confirm my belief that I am a leader, but also for professional development and personal growth.

Kishory Devine. Graduate.Certificate for Emerging Leaders.

“

ACCOUNTING FOR NON-FINANCIAL MANAGERS

Shrinking budgets, fierce competition, along with limited time and resources are realities for most businesses. To meet these challenges you require a basic understanding of accounting and the type of information presented in financial statements. You need to evaluate financially how a new service or product might add value to the bottom line. You need to know why budgets and cash flow are critical to marketing and planning activities, and what to do in order to avoid or manage cash shortfalls. This seminar will help you make decisions and allocate resources to keep your organization ahead of the competition. A better understanding of financial statements will help you ask the right questions and allow you to speak the financial language of decision makers and investors. You will gain both a working knowledge of accounting basics and greater financial literacy.

Topics

· Accounting terminology and conventions

· The income statement, balance sheet, and statement of cash flows

· Financial statement analysis

· Evaluating new business activities or investments

· Cash flow forecasting

· The difference between cash flow and profitability

· Relationships between planning, marketing and accounting

· The budgeting process

COURSE: BUS 154 | 14 Hours | $649 + GST

014 | May 17 - 18 | WR | 8:30 am - 4:30 pm | MainInstructor: Peggy Hedges, BSc, MBA, PhD

Certificate for Emerging Leaders topic area: Professional Skills

6 TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

mailto:business.conted%40ucalgary.ca?subject=Business%20Seminars%20%7C%20Request%20for%20Information

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SeminarsSeminarsBusiness Seminars

ART OF GIVING AND RECEIVING CRITICISM

Has this ever happened to you? You tell a staff member that the work they just completed is not quite right, needs some changes or corrections, or that they need to do something they promised to you last week but still haven’t started. Their reaction is to make excuses, complain, or give you a long explanation of why they did it their way instead of the way they were asked to do it. One of the major reasons people do not improve their performance at work is because they don’t receive the right feedback in the right way at the right time. Anyone can tell a person that they made a mistake or were wrong. It takes a great deal of skill, however, to tell people that their work is not up to expectations — in such a way that the person remains motivated, corrects the errors, and works hard to improve.

Topics

· High performance feedback

· Receiving criticism and psychological defence mechanisms

· Responding non-defensively to criticism

· Tips on handling non-deserved criticism

· Giving criticism

· Managing consequences


016 | Feb 10 | F | 8:30 am - 4 pm | MainInstructor: Tam Pozzobon

Certificate for Emerging Leaders topic area: Communication

ASSERTIVENESS: CHOOSING THE RIGHT BALANCE NEW

Balanced assertiveness is like salt in a sauce; too much or too little leaves a bad taste in your mouth. In right measure, it is the perfect contribution and harmonizer. Similarly, it is a key success factor in business. By becoming more aware of and sensitized to our own reactions, judgments, aspirations and tendencies, we develop greater ‘presence.’ This leads to increased confidence, improved interpersonal capabilities, and better communication and outcomes. We discover that balanced assertiveness is a choice, a constant act of balancing, and a continuum that affects us moment-to-moment, and person-to-person. As leaders, it is a continuum we must become comfortable navigating.

Topics

· Assertiveness in practice

· Assertiveness and its application and relevance to leadership

· Balancing the blend of inquiry, perspective and equanimity, to choose and engage our desired response

· Explore a different way of thinking about strengths and weaknesses and the effect that has on our experience with others

· The practice of presence: perception + discernment = choice

· Mindful Change: a dynamic cycle of attitudinal and behavioral choice and change

· Behavioural tendencies in self and others (DiSC® and other behavioural or personality assessments)


002 | Feb 14 | T | 8:30 am - 4:30 pm | Main003 | May 23 | T | 8:30 am - 4:30 pm | MainInstructor: Janice Kobelsky, CMA, FCMA

Certificate for Emerging Leaders topic area: Personal Effectiveness

BUILDING GREAT CUSTOMER RELATIONSHIPS

Customer service staff play a critical role in building long-lasting relationships with customers. Whether it is face-to-face, on the phone, or via email; and whether it is with internal or external customers, every interaction can make or break that relationship. Having a great product or service is no longer enough. Today’s customers expect outstanding service, and providing outstanding service can give your business a competitive edge. In this highly interactive one-day seminar, you will focus on many important aspects of customer service, and will have the opportunity to practise and refine skills through case studies, role play scenarios, and other experiential activities.

Topics

· Defining who and what a customer is

· Internal and external customers

· Understanding what is important to today’s customers

· Identifying personal biases and assumptions that can influence customer interactions

· Methods for proactively managing stress

· Diffusing emotionally-charged situations and the importance of voice tone, word choice and body language

· Communication styles

· Communication techniques, including active listening, paraphrasing and mirroring

· Techniques for listening to customers, and ways to uncover hidden or unspoken needs

· How to exceed your customers’ expectations and build loyalty


015 | Feb 23 | R | 8:30 am - 4:30 pm | DTInstructor: Dasa Chadwick, MA, CPHR and Nicole Tsui, BA, CPHR

Certificate for Emerging Leaders topic area: Building Relationships

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BUILDING TRUST IN THE WORK ENVIRONMENT

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: “The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy.” Today, increasing generational and cultural diversity in the workplace makes building and maintaining trust more difficult than it has ever been before.

Topics

· What trust is, and isn’t

· How trust develops

· The Trust Model; the four levels of trust

· Actions that build trust

· Actions that destroy trust

· Diagnosing your team and individual trust

· When trust is broken


009 | Mar 13 | M | 8:30 am - 4:30 pm | MainInstructor: Tam Pozzobon


BUSINESS PARTNERING FOR RESULTS

The traditional staff professional role has evolved from service support to change agent and consultant. In this seminar, both internal and external advisors will be guided through the steps necessary to move from a technical specialist role to a 50-50 business partner role with clients. Learn how to combine consulting skills with customer relationship management principles to establish balanced consultant-client interactions. The key learning is that your own behaviour is crucial to the effectiveness of the business partnership role and the importance of asking the right questions when starting a new project, adopting a role that fits the situation, taking charge of the process, and working effectively with your clients by leading from behind.

Topics

· Work in partnership to more directly impact business results

· Appreciate the key behaviours that establish equal interactions with clients

· Leverage your resources, and market your expertise as an added-value business partner

· Develop confidence in having difficult conversations, and working with resistance and conflict

· Practise how to sell your best ideas and recommendations

· Assess your own consulting skills and action plan for improvements

· Practical how-to’s of consulting


012 | Apr 20 - 21 | RF | 8:30 am - 4:30 pm | MainInstructor: Margaret Miyagishima, BA, MS CPHR, PCC


COACHING FOR QUALITY PERFORMANCE

Today’s rapidly changing workplace requires that leaders operate as performance coaches, providing vision, clear expectations, honest feedback, developmental opportunities and recognition. Leadership practices that encourage employee commitment, accountability, and empowerment are essential. Focus on practical coaching strategies for quality performance and work on your own real situations, develop practical skills and take steps to enhance your leadership effectiveness. Create a plan to implement your learning at work.

Topics

· Assessing your leadership behaviour

· Establishing and maintaining a coaching relationship

· Clarifying performance expectations

· Encouraging initiative, accountability, innovation, and empowerment

· Delegating to develop skills and capabilities

· Reinforcing quality results and providing feedback

· Determining reasons for poor performance

· Handling problem performance to achieve commitment

· Ensuring change and follow-through

· Constructively handling the discipline process

· Using performance review for development

· Ensuring mutual input and discussion in performance interviews

· Assisting the troubled employee

· Getting feedback from direct reports on your leadership


029 | Mar 7 - 9 | TWR | 8:30 am - 4:30 pm | MainInstructor: Donna Arvidson, MA, ACPEC

Certificate for Emerging Leaders topic area: Coaching









COACHING TO DIFFERENT STYLES NEW

Why are some people more difficult to coach or mentor than others? Why does one person get motivated by challenging work, while another gets stressed out by it? Perhaps you’ve noticed that individual employees respond positively to different types of instruction and feedback. The reality is that you have a natural approach to working with and coaching others. However, to maximize satisfaction and productivity, it’s important to consider how effective your coaching approach may be with employees of different styles. This two-day seminar will help leaders, managers and coaches develop strategies to coach people with diverse styles. Using the power of Everything DiSC®, examine four behavioural styles and practise strategies to connect more effectively in one-on-one leadership coaching situations. Practise flexing and adjusting your coaching style so you can more effectively delegate, motivate and develop others.

Topics

· Fundamental coaching skills and principles

· Why it is important to coach to different styles

· Everything DiSC Styles and the preferences and priorities of your unique style

· How to recognize other people’s DiSC styles

· How to flex and adapt your coaching style when directing and delegating to different styles

· How to create a motivating environment for different styles

· Obstacles and strategies in each style’s development process

· Advocating and getting buy-in from your manager


001 | Apr 18 - 19 | TW | 8:30 am - 4:30 pm | Main Instructor: Lisa Holden-Rovers, MSc, CPHR, PCC


COACHING TO LEAD

Today's employers need high-performing employees at all levels of the organization. However, inspiring excellence can be a daunting task. Many organizations have discovered coaching to be an effective way to inspire their staff and increase productivity. Coaching has consistently been proven to bring out the best in people in performance, communications, teambuilding and other workplace functions. This seminar provides a quick and energetic approach to learning key coaching skills. You will learn the basic theory behind coaching and be introduced to a successful coaching framework. Also, learn powerful coaching techniques to enhance and grow communication and leadership skills. You will be able to practise applying coaching theory using workplace examples.

Topics

· Benefits of coaching

· Guiding principles for being a successful coach

· Core coaching skills

· Application in the workplace

· Creating action plans


007 | Feb 7 | T | 8:30 am - 4:30 pm | Main008 | May 15 | M | 8:30 am - 4:30 pm | MainInstructor: Maria Saley, MBA, CEC, PCC


COMPOSING YOUR LIFE: STRATEGIES FOR SUCCESS

What’s your passion in life? Where will you focus your attention over the next one to three years, professionally and personally? What are the strategies for focusing on what matters in the face of so many professional and personal demands? Just as companies create a strategic plan to guide their business direction and steer through choppy waters, busy professionals need to do the same. Our complex world demands smart solutions. This engaging one-day seminar will provide you with the skills and template to design a personal plan that will set the tone and direction for future decisions and actions.

Topics

· The importance of strategic thinking for life transition and career advancement

· Strategic leverage, differentiation, and personal branding for effectiveness and success

· Discovering patterns of continuity and discontinuity in your life to forecast future trends

· Formulating a personal vision, mission, and values statement to serve as a guide in decision-making and risk-taking

· Identifying the vital few actions to achieve the results you want

· Creating greater alignment, fulfilment, and integration in life and work


007 | May 29 | M | 8:30 am - 4:30 pm | DTInstructor: Nicola de Carteret, BA, MA









CONFIDENCE IN COMMUNICATION

Have you ever wished you had responded differently to a situation? Are there conversations to which you could have contributed, but held back? This one-day seminar will help you examine what has stopped you in the past, as well as how to find the confidence you need to speak up in a timely, appropriate way. It’s time to change the way you’ve communicated in the workplace or at home by building more confidence in conversations. It’s time to ask yourself if you are in charge of your world, or if your world is in charge of you. It’s time to change your mind, and tap into your unlimited strength.

Topics

· Leverage the gift of fear

· Combine goal setting with the power of intention

· Gain skills in negotiating difficult conversations

· Benefit from mental preparation and practice in communication

· Polish your professional presence

· Utilize risk evaluation and apply the best response

· Discover tactical breathing and guided imagery


016 | Feb 3 | F | 8:30 am - 4:30 pm | Main017 | May 12 | F | 8:30 am - 4:30 pm | MainInstructor: Lak Johal


CONQUERING YOUR FEAR OF PUBLIC SPEAKING

Public speaking consistently ranks high on top ten lists of our most common fears, yet it is something many of us have to do in both our professional and personal lives. This seminar will provide you with a safe, supportive, and non-judgmental environment for facing and conquering your fears, or growing the skills you already have. Learn the who, what, why, when, and how of public speaking as well as the importance of language, delivery and visual aids. Take advantage of this opportunity to practise your public speaking skills by doing two in-class presentations and mindfulness and awareness techniques that will allow you to quell any lingering panic you might feel. You will take the first steps in moving past paralysis and into the pleasure that public speaking offers. Some homework between classes will be required.

Topics

· Types of speeches

· Preparation

· Selecting a topic and purpose

· Analyzing the audience

· Gathering materials

· Supporting your ideas

· Outlining and organizing your speech

· Presentation techniques

· Language

· Delivery

· Visual aids


011 | May 6 - 13 | S | 8:30 am - 4:30 pm | MainInstructor: Rebecca Walsh, BA, MA


CREATIVE CONFLICT RESOLUTION: MAKING THE MOST OF DIFFERENCES

All organizations have conflict. Healthy organizations encourage conflict and deal with it in a positive, creative manner to reap the benefits of new ideas and improved relationships. This one-day seminar can help you, and your organization, develop a positive approach to conflict resolution. You will gain an understanding of how conflict affects individuals and teams in the workplace. You will examine your approach to dealing with conflict at work, and you will be introduced to, and assisted in, the development of alternative strategies. This seminar will benefit anyone wanting to understand and deal as effectively as possible with conflict.

Topics

· Sources of conflict: organizational dynamics and individual differences

· Creative Conflict Resolution Model: steps to take in resolving conflict

· Dealing with emotion, including anger, in conflict situations

· Essential communication skills for resolving conflict

· Using interests to develop creative solutions to conflict problems


028 | Mar 21 | T | 8:30 am - 4:30 pm | MainInstructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC











CREATIVE NEGOTIATING

Conflicts occur between management and labour, buyer and seller, between colleagues, and frequently, between managers in the same organization. Managers and employees may compete for financial and human resources; they may be in conflict over the policies and goals of the organization; or who has the authority to make decisions. Negotiation is a method to resolve conflict to reach an agreement that benefits both sides while recognizing that each side will protect its own self-interest. In this seminar, you will be introduced to the Creative Negotiating approach and steps in the negotiating process.

Topics

· Hard, soft and creative negotiating; What are the differences?

· Principles of Creative Negotiating

· Steps in the negotiating process

· Clarifying interests, issues and positions

· Measuring the outcomes of the negotiation

· Power in the negotiating relationship

· Alternatives to negotiating

· Communication skills in negotiating

· Dealing with your stakeholders


006 | May 8 | M | 8:30 am - 4:30 pm | DTInstructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC


CULTIVATING INNOVATION IN YOUR ORGANIZATION

Innovation continues to rank among the top priorities for companies across every industry. But, implementing operational and effective innovation isn’t easy. It requires strategies to encourage, access and develop ideas in the first place, well before you reach the implementation stage. Discuss all aspects of innovation. Discover how you can accelerate the efficiency and success rate of innovation within your organization. Learn concepts that can be applied immediately to spur incremental to radical innovation in your organization. Case studies will be explored to illustrate both successes and failures of innovation.

Topics

· Structure your organization’s grand challenges into specific problem statements

· Identify and efficiently tap into sources for innovation

· Design an efficient process to facilitate innovation

· Build and maintain a healthy innovation portfolio

· Integrate a strategic approach to partnerships and intellectual property

· Identify and overcome internal and external barriers to innovation adoption

· Create a culture within your organization that fosters innovation


004 | Apr 21 - May 5 | F | 8:30 am - 4:30 pm | DTInstructor: Bryan Helfenbaum, PEng, MBA


DEALING WITH THE DIFFICULT CONVERSATION

The difficult conversation is stressful; it feels like an invisible minefield. It could be about telling someone that you are upset; giving bad news; or telling your manager, co-worker, or family member that they have done something that distresses you. The problem with these difficult conversations is that we spend more time worrying about them than engaging in them. Consequently, we either ‘blow it,’ put the conversations off too long, or avoid them altogether. This session presents ways to handle difficult discussions with skill and confidence. Learn an assertive, yet respectful method for discussing concerns with others. This method works well for giving constructive feedback, getting your views heard in tense situations, and encouraging others to change behaviour. Practise the method in a friendly environment using sample situations or your own challenges. Build awareness of success factors and bear-traps in difficult conversations, gain tools for engaging in difficult conversations and develop greater clarity about what not to say, as well as what to say and how to say it and learn how to change the behaviour of others by what you say and do.

Topics

· A special kind of listening

· Headspace talk for success or sabotage

· Perspective: who and what is this all about?

· Success factors: before you begin, during, and after

· Turning up the heat: what to do in open conflict

· The model: walkthrough and practice

· Topics from participants


033 | May 15 | M | 8:30 am - 4:30 pm | DTInstructor: Ann Perodeau, BA, MA









DEFINE AND REFINE YOUR LEADERSHIP PRESENCE

According to many experts, one of the key elements determining success for leaders today is their leadership presence. The challenge is that there seems to be little consensus as to what ‘presence’ is precisely, and how to develop or enhance it. In this interactive session, we will pursue a definition of, and a plan for, developing leadership presence. We will explore the different perspectives that exist today and link them both to the context in which leaders operate, as well as the unique personality, approach and values that individuals bring to their leadership roles. You will leave the session with a clearer perspective on what leadership presence means to you, and strategies on how to further refine it in authentic ways to maximize your success and impact as a leader.

Topics

· Leadership presence: current views and perspectives

· Common characteristics of leadership presence models

· The role of personality preferences

· The importance of clear and authentic communication

· Leadership through influence versus power

· The path forward: what kind of presence do you want to cultivate and display?


003 | Apr 10 | M | 8:30 am - 4:30 pm | MainInstructor: Fred Jacques, PhD, CPHR


DEVELOPING HIGH PERFORMANCE TEAMS

Many factors can affect the performance of a team. Changes in team members, new leaders, reorganization, and new requirements can all create pressure and result in lower productivity, confusion and conflict. This seminar will provide the knowledge and skills required for both leaders and team members to build and maintain high performance teams. These are teams where results are supported by effective team decision making and communication as well as individual accountability and alignment. Learn how to diagnose your team’s functional ability and plan and deliver focused improvement strategies. As a result you will be able to put your team on the road to high performance and also develop your skill as a leader.

Topics

· Review a high performance team model

· Fundamental leadership practices to develop and maintain a productive and engaged team

· Team assessment tool to diagnose the dynamics of your team

· Team chartering tool to focus, align and engage your team

· Team challenges and strategies to address them


005 | Mar 27 | M | 8:30 am - 4:30 pm | MainInstructor: Esther Hudson, BA BEd MAdEd, CPHR


DO LESS AND ACHIEVE MORE: ZONE OF OPTIMAL PERFORMANCE

Traditionally, the zone has been seen as the domain of athletes, artists, scientists, and high-level corporate achievers. Yet in today’s new era of creativity and innovation, every leader needs to be able to access his or her own zone of optimal performance and create environments for others to do the same. Competitive advantage comes from differentiation. When you’ve got that edge, you shine. And that shine comes from your ability to stay energized. Instead of multi-tasking and becoming drained, focus on the vital actions that really matter. Learn how to activate your inner intelligence so that everything you do becomes effortless and seamless. Drawing on insights from brain and creativity research, sports psychology, and multi-media presentations, this seminar provides you with the knowledge and tools for managing your mind, resources, and talents effectively to produce greater results in less time. Psychological research reveals that this state of flow is natural and leads to success. It’s easy. This seminar is spaced to allow for one day to apply knowledge and techniques learned in the ‘zone lab.’

Topics

· Leaders and teams in the zone

· Energy management to optimize your, and your team’s, performance

· Core strategies for working smart, not hard (save one hour a day)

· Identifying the vital few actions to achieve the results you want

· The art of focus: parallel-tasking instead of multi-tasking to manage multiple projects

· Creativity techniques for generating great ideas and solutions in a flash


020 | May 31 - Jun 2 | WF | 8:30 am - 4:30 pm | MainInstructor: Nicola de Carteret, BA, MA











EMPOWERING AND MOTIVATING OTHERS THROUGH EFFECTIVE DELEGATION

Empowerment through effective delegation is critical for encouraging learning and innovation in employees as well as fostering the development of critical thinking, self-efficacy and leadership skills. With a focus on personal accountability and long-term development, employees can meet the challenges ahead, ensure knowledge is transferred and have the freedom to innovate and learn. By assisting your employees and colleagues to realize their potential, you can attract key talent, continuously improve your organization, and ensure that people are motivated to achieve the organization’s objectives. By learning to effectively delegate authority and responsibility, and supporting the efforts of your staff by providing effective feedback and coaching, you can help your employees take responsibility and develop the confidence to make effective decisions for the benefit of themselves, the team and organization.

Topics

· Employee engagement and empowerment

· Employee motivation

· Delegation models

· Feedback and coaching

· Leadership styles


006 | Mar 22 | W | 8:30 am - 4:30 pm | MainInstructor: Janice Sharlow, MHRD, CPHR


EFFECTIVE WRITING IN THE WORKPLACE

From daily email demands to reports and proposals, clear written communication is the common currency of the workplace. Invariably, this communication takes place within a frenetic, fast-paced environment. Many in the workforce find their communication demands increasing exponentially, yet have no in-house support. This workshop is designed to provide that support. In a friendly, relaxed workshop environment, you will practise your writing and editing skills, addressing key issues surrounding communication in the workplace.

Topics

· How do I get started writing?

· How can I speed up the writing process?

· How can I become more flexible in the way I approach diverse writing challenges?

· Do I really need to understand grammar to become a better writer at work?

· How do I make my writing as concise and clear as possible?

· How can I confidently ‘fix’ sentences that don’t convey the meaning I want them to convey?

· How can I develop a written voice that is appropriate for a number of work-related situations?

· Is there an easy way to know what punctuation would be appropriate in specific sentences?

· What kinds of writing flaws should I be looking for when I proofread my writing and the written work of others?


009 | Jan 26 - 27 | RF | 8:30 am - 4:30 pm | Main010 | Mar 23 - 24 | RF | 8:30 am - 4:30 pm | MainInstructor: Peter Duthie, MA


EMOTIONAL INTELLIGENCE

Emotional Intelligence (EI, EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: “IQ gets you hired but EQ gets you promoted.” The terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence to make positive things happen in our lives, our families, and our organizations or communities. Dr. June Donaldson’s emotional intelligence model is called Emotional SMARTS®. It discusses the A,B,C, and D of staying emotionally smart; being grounded, centered, and focused, particularly during times of change, challenge, conflict, and uncertainty. ‘A’ relates to awareness skills; ‘B,’ behaviours; ‘C,’ contact or connection skills; and ‘D,’ decision-making — all critical life and work skills and competencies.

Topics

· Emotional SMARTS® in terms of how you manage yourself and your interactions with others

· Four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness

· Individual performance in the 16 characteristics that underpin the four cornerstones

· Skills and competencies to enhance one’s Emotional SMARTS®, both personally and professionally


033 | May 1 | M | 8:30 am - 4:30 pm | MainInstructor: Dr. June Donaldson, MBA, EdD, Media-tor/Arbitrator











ENERGIZE YOUR WORKPLACE: INSPIRING AND MOTIVATING PEOPLE

“I have no idea how to motivate these people!” If you’ve uttered these words, you’re in good company and can benefit from a program that addresses this challenge head-on. People want more from work and their workplaces. Shifting values means that people want to make a difference, experience a high quality work life, engage their deepest energies in pursuit of excellence at home and at work. They want great leadership, opportunities to develop mastery, to feel respected and appreciated, and to work in a robust community. They even want to have fun!

Topics

· What is an energized workplace?

· Six expectations of today’s employees

· Are you an authentic and compelling leader?

· Inspiration versus motivation: What’s the difference and why does it matter?

· Start with why: Uncover personal reasons for showing up everyday

· Three keys to inspirational workplaces and leaders

· Practical strategies to create an energized workplace

· Ways to build and sustain personal energy

· Four pathways to building inspirational cultures

· Creating positive energy

· Build relationships and connection

· Recognition, appreciation and significance

· Ten questions to build accountability


032 | Mar 23 - 24 | RF | 8:30 am - 4:30 pm | MainInstructor: Tammy Robertson, MA


ENHANCING LEADERSHIP IMPACT WITH CREATIVITY TOOLS

Increasing numbers of CEOs are acknowledging that creativity is the most important leadership quality for success in business. Creative leaders can generate real benefits for an organization: better systems and relationships, innovations in products and services, more effective marketing and promotion, and inventive solutions. In this engaging hands-on seminar, experience a variety of tools and strategies that allow you to unleash more of your creative potential, while tapping into the creative best of the individuals and teams you lead.

Topics

· Organizational and environmental factors that enhance creativity

· Strategies for removing personal and organizational barriers to creativity

· The benefits of individual and collaborative creativity practices

· Attitudes that result in creative breakthroughs

· How highly creative groups generate ideas and make decisions

· Tools for generating creative ideas during problem solving and or product development

· Strategies for addressing the challenge of introducing creativity to individuals and groups that may be initially resistant

· Process for using story-telling as a prompt to greater creativity


004 | May 1 - 2 | MT | 8:30 am - 4:30 pm | MainInstructor: Glynis Wilson Boultbee, MA


FACILITATION SKILLS

Facilitators help other people resolve issues or improve processes. This workshop is designed to improve the skills of people who are facilitating initiatives such as: the start-up of teams or project groups; regular meetings; the resolution of issues, such as conflict, low productivity, or poor morale; planning of projects and complex tasks; team building; process improvement; group feedback meetings, and other similar types of sessions. Prior to this workshop, questionnaires will be sent to participants to determine specific needs and issues to discuss. By gaining an understanding of the mindset of a facilitator — in contrast to other leaders — you will become more effective in your facilitation role. This seminar will help you sharpen or acquire basic facilitation skills, and increase your confidence through practice and feedback. Through facilitation clinics, you will learn approaches to difficult situations.

Topics

· The role of the facilitator and how it changes in different situations

· Basic tools for facilitation

· Use of structured tools for process improvement, decision making, improving quality, and other tasks

· Facilitating the start up of teams

· Facilitating conflict resolution

· Prevention of problems as a basic facilitation approach

· Dealing with problems once they occur


033 | May 10 - 11 | WR | 8:30 am - 4:30 pm | MainInstructor: George Campbell, BComm, MA (Adult Ed)












FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERS

This two-day seminar introduces managers and other professionals to the basic components of financial literacy, and to the measures of financial health and value creation. The focus is on interpreting, understanding and projecting financial statements, and project valuations. Cases, exercises and real life examples will be used throughout this seminar. Course content is based on the assumption that participants have some exposure to finance and accounting in the private sector. (Only private sector finance will be covered.)

Topics

· Financial statement interrelationships

· Sources and uses of cash

· EBITDA, return on equity and other returns on investment

· Liquidity and leverage risk measures/ratios

· Break-even analysis

· Discounted cash flows

· Shareholder value created


028 | Apr 24 - 25 | MT | 8:30 am - 4:30 pm | MainInstructor: Peggy Hedges, BSc, MBA, PhD


FUNDAMENTALS OF SUPERVISION

This seminar examines the positions of manager/supervisor, and views the manager’s functions as vital to the overall growth and effectiveness of the organization. The manager’s abilities form a central hub of activity within the organization, often dealing with these less tangible factors that strongly reflect corporate success. This seminar provides participants with an understanding of managing, as well as a positive way of evaluating and monitoring their own performance, productivity, and effectiveness. Lectures, discussions, role-playing, and case syndicate activities will be used. Participants will experiment with leadership approaches and receive feedback. Participants will be required to complete an INSIGHTS® Discovery Instrument prior to the course.

Topics

· Managerial/supervisory roles required for organizational success

· Developing managerial and supervisory skills to increase staff productivity

· Developing interpersonal skills

· Managing group performance

· Effective leadership styles (includes evaluation of leadership styles of participants through confidential and personal feedback)

· Discipline in organizations; when not to establish rules

· Motivation and leadership in combination

· Performance management

· Self-concept and the importance of positive reinforcement

COURSE: BUS 146 | 21 Hours | $895 + GST 051 | May 16 - 18 | TWR | 8:30 am - 4:30 pm | DTInstructor: Kathleen McAuley, BBA, MCE


GET ORGANIZED! IMPROVE YOUR WORKFLOW AND BOOST YOUR PRODUCTIVITY

Keeping up with constant demands on your time, attention and energy takes its toll. The typical office worker will experience up to 170 interactions or distractions per day and has a backlog of 200-300 hours of incomplete work. Many are overwhelmed by too many responsibilities, emails and interruptions. Multi-tasking in an effort to stay afloat never allows people to step off this treadmill long enough to get organized. Instead, they try to solve everything by working faster and longer in a world that shows no signs of slowing down. Effective workflow is about the art of choices, actions, attention and energy, balanced with a workflow system that will support you as you navigate through the day. This seminar offers strategies and solutions to eliminate productivity roadblocks, leading to better self-management and productivity.

Topics

· Self-evaluation in 11 key areas of productivity

· Designing a workflow system to manage files both paper and electronic

· Creating a task management system

· Taming the chaos in your Inbox

· Best practices for better work habits

· Self care and how it affects personal productivity


009 | Mar 3 | F | 8:30 am - 4:30 pm | Main010 | May 12 | F | 8:30 am - 4:30 pm | MainInstructor: Georgina Forrest, CPO®












GETTING THINGS DONE THROUGH INFLUENCE

Discover the power of strategic influence, with or without the power of position. Learn the principles of ethical influence. Return to your workplace with greater confidence in your leadership and influencing ability.

Topics

· Defining your objectives. What do you want to make happen?

· Effective influencing skills, with or without legitimate ‘power’

· Establishing effective networks

· Identifying and developing strategic allies

· Getting others on-side

· Creating an exchange framework to facilitate adoption of your ideas and initiatives

· Strategies for partnering with your boss

· What to do when influencing doesn’t work


025 | Mar 6 | M | 8:30 am - 4:30 pm | MainInstructor: Fred Jacques, PhD, CPHR


GOOD WRITING IS GOOD BUSINESS

Writing is a necessary skill in nearly every job. Most of us didn’t go to school to become writers, but we often spend 40 per cent of our work day writing email messages, reports and proposals. In this seminar, you will learn practical, easy-to-apply tips and tricks for effective business writing. You will develop the skills required to write effectively: know your audience; define your purpose; deliver crisp, concise communication; and get results using various types of documents. You will be able to apply these techniques in everyday writing, whether you are writing email messages or complex technical reports.

Topics

· Planning and organizing documents

· Writing clear and concise documents that get results — quickly

· Brushing up on grammar to avoid the ten most distracting writing errors

· Using a five-step editing checklist to catch mistakes before you click Send or Print


011 | Apr 7 | F | 8:30 am - 4:30 pm | DTInstructor: Julie Vouri, BSc, MBA


IMPLEMENTING CHANGE

Increasingly, today’s organizations are running lean and mean, and creating the kind of environment that necessitates frequent change. Many organizational changes do not succeed. While some people are energized and motivated by change, others don’t embrace change at all. This workshop offers an approach and tools and templates to plan for and implement more effectively the people side of organizational change, leading to more business and professional success. This course is best suited to people planning for an upcoming change or desiring a practical introduction to the tools of change management.

Topics

· Understanding the nature of change— size, scope, complexity and people impacts

· Tools for assessing the change: readiness and impact

· Assessing sponsorship for your change

· Helping people be ready, willing and able to implement change

· Measuring program success

· Action planning


009 | Mar 27 | M | 8 am - 4:30 pm | MainInstructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC









IMPROVING COMMUNICATION AT WORK

What is your preferred communication style: get-to-the-point, fact based, analytical, or warm, chatty and personal? Do you prefer work conversations that are direct, deal with the main issue and move on? Or, do you prefer to warm up a bit first, establish rapport, and then move into the topic at hand? These and other communication traits can make communicating in the workplace a challenging task. Have you ever been in a meeting and found yourself wishing people would just get to the point? Ever wish that some of your colleagues were more tactful and diplomatic? Has your boss ever told you that you need to speak up and contribute more in meetings? Do you find that your colleague’s eyes glaze over when you are giving a report? Communication style can be as much a foreign language as any other spoken language. In this powerful one day course, using DiSC®, you will learn about communication styles most commonly used at work, identify your own preferred style, and discuss strategies and tips to understand and communicate more effectively with those whose styles are different than yours.

Topics

· The DiSC® communication style model

· Determining your own communication style preferences

· Identifying other communication style preferences

· Increasing your communication style flexibility


017 | Apr 26 | W | 8:30 am - 4:30 pm | MainInstructor: Tam Pozzobon


INTEGRATIVE LISTENING: THE LEADER’S EDGE

Listening is the cornerstone of effective communication, and is a core practice of leadership that helps us engage, encourage and lead people. Integrative listening is more than active listening, and goes beyond hearing or rephrasing. The goal and the leader’s responsibility is to achieve and sustain integrity — defined literally as completeness — through skillful listening. It requires an outer or strategic leadership focus, which is about being able to listen in the context of the larger picture, other dynamics, desired results, productivity, and performance. This seminar is based on the premise that each and every encounter requires us to listen all over again with a clear and unencumbered focus. Learn to facilitate leadership through listening; to understand listening as a foundational leadership skill for engagement, empowerment, productivity and inspired accountability.

Topics

· Exploring listening behaviours

· Multi-dimensionality of listening

· ‘Speed-of-life’ tools and strategies to enhance integrative listening skills

· Improving listening effectiveness

· Facilitating leadership through listening


004 | Mar 8 - 15 | W | 8:30 am - 4:30 pm | DTInstructor: Janice Kobelsky, CMA, FCMA


LEADERSHIP IN ACTION

The constantly shifting context of today’s business world demands a new approach to leadership. This new style of leading and managing requires in-the-moment approaches to relationships, work and change. You will explore the dynamic between planning and the in-the-moment leadership of others in execution of that plan. This highly experiential seminar is based on leading edge methods for leadership action and concentrates on teamwork, building relationships, and problem solving through structured practice. Acceptance, cooperation, supportive behaviour, interactive listening, and the ability to take forward-moving action on a given task are the rules of the game. It is a new and required approach to the successful navigation of complexity and change.

Topics

· The leadership demands of complexity and change

· Exploration and practice to develop skills in:

· Dealing with mistakes

· Increasing awareness and listening

· Saying “yes and” as an approach to problem solving and innovation

· Building teamwork and collaboration

· Inspiring, leading and following


004 | Mar 31 | F | 8:30 am - 4:30 pm | MainInstructor: Esther Hudson, BA, BEd, MAdEd, CPHR









LEADING FOR IMPACT AND RESONANCE

We’ve all seen slogans reach pop-culture status, like Nike’s Just do it!. Over time, slogans can infiltrate our everyday conversation and lives. Our actions as leaders have the same potential. Our highest aspiration as leaders should not be about creating a big legacy, as much as creating a day-to-day legacy comprised of our vision, direction, decisions and the treatment of others, which can influence our corporate culture and everyday lives. Though largely unseen, our legacy is being created now. In this seminar, explore the many dimensions of leadership and how to be mindful of our daily actions and decisions, and their potential legacy.

Topics

· Explore the multi-dimensionality of leadership

· Insight into your own leadership, its effect on others, and results

· Speed-of-life tools and strategies to enhance your leadership competency and legacy

· Practise and share legacy leadership experiences to better integrate desired takeaways


002 | Feb 8 - 15 | W | 8:30 am - 4:30 pm | Main003 | May 18 - 25 | R | 8:30 am - 4:30 pm | MainInstructor: Janice Kobelsky, CMA, FCMA


LEADING TO ENGAGE EMPLOYEES

When employees find meaning in their work, they are more likely to feel satisfied and engaged. For the organization, this translates into greater employee effectiveness and productivity. When staff are happy, they are team oriented, less likely to move on, and more likely to act in the best interests of the organization. In contrast, when employees do not feel a sense of meaning or engagement in their work, a multitude of problems can occur. The resulting poor attitudes, negative behaviours, and absenteeism can be detrimental to an organization’s morale, culture, performance and revenue. This seminar is intended for leaders wishing to learn and implement effective strategies of organizational psychology to foster positive employee attitudes and behaviours, increase employee performance, motivation, productivity, and generally improve employee engagement and job satisfaction levels.

Topics

· Introduction to organizational psychology

· Employee attitudes and behaviours

· Leadership behaviours that contribute to employee engagement, job satisfaction, effective team work, work motivation, and productivity

· Aspects of group dynamics and how to develop strategies to enhance team work, motivation, and team performance

· Strategies for addressing workplace issues and challenges related to organizational behaviour


003 | Apr 3 | M | 8:30 am - 4:30 pm | MainInstructor: Angela Ripley, MEd


LEADING TO INSPIRE: DISCOVERING THE POWER OF PURPOSE NEW

Have you ever spotted that motivational magic that occurs when an organization — and the people within it — have a clearly defined purpose? When teams and individuals are able to articulate meaningful, direction-setting purpose, it engages their desire to contribute and enlivens their actions. In fact, the truest work of leadership is to identify and harness the power of purpose. Without purpose-driven leadership, teams can drift; but with it, vision, mission, values, goals and measures take on laser-like focus and the potential for excellence. Through this seminar, learn to discern and enliven the power of purpose so that everyone benefits — you, your team and your organization.

Topics

· Achieve greater insight into your own, your team’s or your company’s purpose – your ‘why.’ Be able to clarify and articulate what that is.

· Discover how to engage, empower and elevate yourself and others through the power of clear purpose.

· Understand how to instill a sense of inspired accountability among those you lead and/or work with.

· Explore how to create alignment between your own and others’ aspirations (individuals, your organization, division, or team) – particularly if or when they differ.

· Share, discuss, and expand leadership experiences, with live coaching and opportunity for in-the-moment feedback, application and experience.


001 | Apr 25 - May 2 | T | 8:30 am - 4:30 pm | MainInstructor: Janice Kobelsky, CMA, FCMA











LEADING WITH CONFIDENCE AND COURAGE

Tap into your inner intelligence! And leave this highly experiential workshop strongly grounded in your confidence as a leader. Imagine having the courage to navigate shifting parameters, difficult situations and multiple priorities in a dynamic and compelling manner. Discover the relationship between intent and impact. Learn and practise productive communication skills and practical tools that will prepare you for powerful conversations. You will be introduced to strategies to accelerate trust in your workplace relationships, and enhance the congruency of your leadership presence. You will also explore five modes for dealing with conflict, and increasing your self-awareness and understanding around your preferred method. Think about and come prepared to discuss your real-life situations and challenges. You will have the opportunity to prepare to deal with these and will leave the workshop with an action and accountability plan.

Topics

· Learn and practise effective communication skills

· Explore ways to accelerate trust

· Discover and practise some key dispositions of leaders

· Practical tools that can help you prepare for powerful conversations

· The relationship between intent and impact

· Learn your preferred method for dealing with conflict, and increase your self-awareness and understanding of these issues


008 | Mar 23 | R | 8:30 am - 4:30 pm | DTInstructor: Maureen Motter-Hodgson, BEd, MEd, CPCC


LEADING WITH CULTURAL INTELLIGENCE

One-fifth of Canada’s population was born outside of Canada. Many first- and second-generation immigrants are influenced heavily by their own cultural values. As Canada continues to become more diverse, cross-cultural communication is becoming integral to effective and sustainable business practices. Implementing cultural awareness and cross-cultural communication strategies maximizes the value of client and employee relationships, while enhancing recruitment retention efforts. Understanding cultural differences creates awareness that allows individuals to perform their jobs in a more meaningful, impactful, effective and profitable way. Discuss how to recruit, negotiate, market manage and communicate cross-culturally to enhance productivity and profitability, and create a healthier and happier workplace.

Topics

· Identifying ways culture influences communication

· Verbal and non-verbal communication

· Strategies and tools to communicate effectively cross-culturally

· Recruitment and retention


006 | Apr 3 | M | 8:30 am - 4:30 pm | Main Instructor: Tina Varughese, BA, BComm


LEADING YOURSELF AND OTHERS THROUGH CHANGE

While organizations have spent a great deal of time on the project implementation side of change, they still struggle with the human element. Organizational restructuring, company mergers and acquisitions, technology implementations, software upgrades, process improvements and other big changes in the workplace can result in unforeseen problems, as well as frustration, confusion and tension among staff. Recognizing that change is an inevitable part of today’s workplace, this seminar is an opportunity to discuss change and the best road to successful outcomes. The focus will be on minimizing the negative effects of change. You will walk away from this seminar equipped with new tools and strategies to help you plan, implement and reinforce your next change effort, greatly improving your chances for smooth and successful change.

Topics

· Types of change

· Change models

· Components of successful change initiatives

· Building resilience during change

· Planning and implementing successful change initiatives

· Techniques to identify and minimize resistance to change

· Reinforcing new behaviours and processes


009 | Feb 7 - 8 | TW | 8:30 am - 4:30 pm | MainInstructors: Dasa Chadwick, MA, CPHR and Nicole Tsui, BA, CPHR









LEAVE A LASTING IMPRESSION AND INCREASE YOUR SUCCESS

It’s been said that life is one long sales call. What do you think of that analogy? There is likely some merit to that statement and here’s why! A great portion of your day is likely spent influencing others to do what you want them to do, see events as you see them, and ultimately support your idea, product or service. Most people support people they like, trust, and believe to be capable. Whatever your goals, the results you achieve in advancing your success starts with you — how you present yourself and establish your credibility both personally and professionally. Knowing how to distinguish you — as well as your ideas, products, services and approach — from others will give you a competitive edge. Your ability to make your offerings memorable, and have them connect with your clients’ needs, wants and nice-to-haves, will make your work less stressful, more collaborative, productive and fun. In this workshop discover processes you can apply to brand your uniqueness in a way that leaves a lasting impression.

Topics

· Create a process to keep business development activities on track

· Tailor your business development approach to be of high value to the recipient and get to YES sooner versus later

· Achieve mutually desirable results in a respectful and timely manner

· Maximize your time, energy and effort in working with others

· Identify ways to add value and leverage your opportunity for the future


005 | Jun 8 | R | 8:30 am - 4:30 pm | MainInstructor: Dr. June Donaldson, MBA, EdD, Mediator/Arbitrator


LEVERAGING GENERATIONAL DIFFERENCES AT WORK

In today's generationally diverse workplaces, generational differences can be a source of conflict or greater creativity and productivity. This one-day seminar provides an overview of the four generational groups, discusses differences and similarities, and explores the workplace expectations of each generation. Leave with specific strategies to leverage generational strengths in areas including communication, motivation, feedback, decision-making and employee engagement. Leverage the unique characteristics and perspectives available in a generationally diverse workplace, improving individual performance and team collaboration.

Topics

· Overview of the four generational groups

· Differences and similarities

· Workplace and leadership expectations by generational groups

· Leveraging generational talents to improve individual and team performance

· Strategies for working in a generationally diverse workplace


006 | May 2 | T | 8:30 am - 4:30 pm | Main Instructor: Dasa Chadwick, MA, CPHR


MEETING THE CHALLENGE OF LEADERSHIP

Based on the concept that leadership comes from the person — not the position — this seminar focuses on developing the leader in you. Using a practical and widely used model that is founded on the philosophy that any individual at any level occupying any position in any organization can be a leader, you will explore both the nature and practice of leadership. You will identify your strengths as a leader, learn the five key practices of successful leadership, and focus on continued development. There will be an emphasis on building self-confidence and applying your learning to your day-to-day professional life.

Topics

· The nature of leadership, and the difference between management and leadership

· The five key leadership practices: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart

· Practical applications of the five key practices

· Approaches and tools to ensure open and effective interpersonal communication

· Strategies for enabling and rewarding effective behaviour in others

· Leading with integrity to promote both personal and organizational values

· A personal-best leadership development plan


024 | Mar 1 - 2 | WR | 8:30 am - 4:30 pm | Main025 | May 29 - 30 | MT | 8:30 am - 4:30 pm | MainInstructor: Fred Jacques, PhD, CPHR












MENTAL TOUGHNESS: TRAINING FOR SUCCESS

Every business needs people who are talented, driven, and mentally tough. Research shows that mental toughness is the key to confidence, motivation, and success any time your life gets difficult. Have you wondered how to remain persistent and confident when adversity hits? How to cope effectively when others are treating you poorly? How to motivate yourself to take action on critical tasks? How to always perform great in presentations and meetings? Mental toughness practices enable you to master yourself mentally and emotionally. Learn how to become your own success coach so you can get the results you want in your job or life.

Topics

· The components of self-mastery and mental toughness

· How to diagnose a challenge so you can conquer it

· How to create unshakable confidence when you need it the most

· How to conquer adversity

· How to motivate yourself to take action on critical tasks

· How to perform flawlessly in high pressure presentations and meetings

· How to persevere through extremely difficult or boring work situations


042 | Mar 29 - 30 | WR | 8:30 am - 4:30 pm | MainInstructor: Lisa Brown, BA, MA


MENTORING SKILLS

Best-in-class organizations embrace mentoring as an important part of their culture. Mentoring has proven to be extremely effective in engaging employees, recognizing and developing their potential and building learning capacity. In this interactive and experiential workshop, be introduced to a mentoring model that incorporates coaching skills and strategies designed to enhance your mentoring presence. Explore and practise these skills in a safe environment, using real situations from your workplace. Leave with an understanding of what mentoring is, and is not, having gained confidence in utilizing the skills required to establish and maintain an effective mentoring relationship. Focusing on both those receiving mentorship and those in the mentor role, you will be guided on how to establish the relationship and how to develop and excel within it.

Topics

· A mentoring model for success

· The difference between your mentor’s hat, and the other hats that you wear

· The benefits of mentoring and some possible traps

· The role of coaching skills in successful mentoring: Listening, Curiosity, Powerful Questions

· Acknowledgement and championing

· Designing mentoring relationships: Some dos and don’ts


015 | Apr 4 - 5 | TW | 8:30 am - 4:30 pm | Main016 | Jun 12 - 13 | MT | 8:30 am - 4:30 pm | MainInstructors: Maureen Motter-Hodgson, BEd, MEd, CPCC and Carolyn Poole, BSc, CPCC, CCMC, PCC


NAVIGATING THROUGH ETHICAL DECISIONS

We can probably all think of an example of when an accomplished leader made a bad decision that had an impact on a company’s employees, clients and the general public. Chances are, had that leader stopped to evaluate ethics, he or she may have made a different choice. In this seminar, learn about the territory of ethics and the many choices available to you when navigating through potentially challenging ethical decisions. In addition to reviewing the foundations of ethics, you will learn how to test if you are facing an ethical decision. Also, be guided through a process for making ethical decisions, and discover ways to help others make good choices.

Topics

· Integrity and its impact

· The big picture: A model of why we need ethics and what it does for business

· Visual analysis tool

· Link to sustainability

· Ethical decision making

· Language to support ethical decision making

· Stakeholders: Building strong allies

· Strategies to help others make good choices


004 | May 18 | R | 8:30 am - 4:30 pm | MainInstructor: Ann Perodeau, BA, MA








NEGOTIATING SKILLS FOR WOMEN

We all negotiate in our lives, every day. We negotiate at work, home, school, and even in our volunteer settings. Recent research into negotiating styles and gender has revealed that while women may be more inclined to negotiate and collaborate, they may be at a disadvantage in some negotiating situations. Learn about the different expectations and outcomes achieved by women negotiating, compared to men, and a combination of planning and techniques that can help you achieve better outcomes. Explore an effective approach that is neither too hard, nor too soft, and creative ways to search for the best outcomes achievable for both sides. You don't have to be a born negotiator to achieve beneficial results in negotiating. There are skills and techniques that can be learned and applied in many situations to improve your outcomes.


007 | Mar 8 | W | 8:30 am - 12 pm | DTInstructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC

OVERVIEW OF STRATEGIC PLANNING

“If you don’t know where you’re going, you’ll probably end up someplace else.” This well-known saying illustrates why organizations need strategic plans. Strategic plans guide and map the desired future for organizations. In this seminar, learn the basic concepts and processes involved in strategic planning, understand why strategic planning is essential for the success of an organization, and realize that the key to making the plan work is a commitment to implementation.

Topics

· What is strategic planning?

· Difference between a vision and a mission

· How organizations develop a vision and a mission

· Importance of defining organizational values

· Gathering information for a strategic plan

· Deciding what to do and how to do it

· How organizations determine strategic objectives

· Importance of implementing your strategic plan


009 | May 9 | T | 8:30 am - 4:30 pm | MainInstructor: Kim VanKosh. BSc, PEng, MBA


POWER AND SCIENCE OF COACHING

Discover how you can inspire and empower others to reach their full potential by combining powerful coaching skills with new lessons from the emerging field of positive psychology, and from the field of applied neuroscience. This highly interactive workshop is designed for those who want to know more about the growing trend toward coaching, are motivated to develop their own coach-like skills, and who are curious about exciting research-based evidence on positivity and happiness. You will leave knowing how to better engage others in maximizing their gifts and talents, and you will also leave knowing more about yourself and how you choose to view your world.

Topics

· Distinguishing between coaching, mentoring, consulting and training

· Essential coach-like skills including asking powerful questions, listening attentively, creating awareness in others and helping others to make plans and take action

· Basic principles of positive psychology;

· Using positive psychology tools and techniques for increased personal awareness and satisfaction

· Helping others increase their own awareness and positivity

· Connections between a coach approach and applied neuroscience

· Practise a coach approach for implementation immediately back at work, and in other areas of your life.


014 | Feb 27 - 28 | MT | 8:30 am - 4:30 pm | DT015 | Apr 27 - 28 | RF | 8:30 am - 4:30 pm | MainInstructor: Kara Exner BA, MCEd, CPCC, PCC










POWERFUL PRESENTATIONS

The professionals most valued and sought after by organizations are those who can communicate ideas and values to colleagues and clients, instill enthusiasm for good ideas, influence others to support their projects, and persuade them to see alternate perspectives. Everyone has the power to influence the growth and direction of an organization by showing others why an idea can contribute to the organization’s development. This seminar shows you how to share your ideas and perspectives — to plan, prepare and deliver oral presentations that will reach specific audiences. A step-by-step approach to preparation and delivery of presentations will be followed by immediate practical application of each step. Participants will give and receive feedback, including video feedback. You may bring a job-related topic and relevant information for practising presentation design and delivery. Some homework may be required. Enrolment is limited to ensure maximum individual attention.

Topics

· Analyzing your audience

· Defining the purpose of the presentation

· Preparing effective introductions

· Organizing the presentation

· Reinforcing impact through basic visual aids

· Handling question-and-answer sessions

· Speaking with confidence

· Developing a rapport with your audience


028 | Mar 13 - 15 | MTW | 8:30 am - 4:30 pm | MainInstructor: Donalda A. Cormier, BA, MEd


REINVENTING YOUR LIFE FROM ORDINARY TO EXTRAORDINARY

While most of us don't think of ourselves as adventurers, there are lessons to learn from explorers and others with creative and adventurous personalities — lessons that can lead us to greater professional and personal success. In this seminar, learn to use an adventurer's curiosity to turn the ordinary into the extraordinary. Hear stories of individuals who have looked at things already done, and then gone further. Be inspired to rediscover your dreams and goals, unlock your passion and create fresh innovations. Feel motivated to leave behind your limitations, lose your baggage, and find yourself! Be prepared to undertake an adventure of discovery. Whether you're longing for a career or lifestyle change, or you simply want more fun and activity in your days, this one-day exploration will have you imagining possibilities you've never thought of before.

Topics

· Discover how curiosity can generate improvements in business and life

· Understand the value of unconventional approaches to problem solving

· Learn where to look for inspiration

· Working with others on the journey to achieve your goals

· Putting aside limited thinking to solve problems

· Building courage through calculated risks and minimizing the risk of taking the road less travelled

· Finding inspiration when outcomes take years to achieve

· Using unstructured time to spark creativity, new skills and relationships


004 | Apr 10 | M | 8:30 am - 4:30 pm | MainInstructor: Carol Patterson, CMA


STRESS LESS: MANAGING WHAT’S ON YOUR MIND

Do you have headaches, or tight neck and shoulders? Do you feel anxious, irritable and frustrated at home or at work? Do you use caffeine and other habits to cope with everyday demands? Are you lashing out at others, or conversely, withdrawing from your life? If you have answered yes to any of these questions, or would like to prevent these and other threats to your wellness, you will benefit from this session. Thriving in uncertain and demanding times takes a concentrated effort. You must learn how to control stress. Managing stress is no longer a soft skill. It is critical to your optimal performance at home or in the office.

Topics

· Choosing healthy coping strategies and eliminating unhealthy strategies

· Negative and positive dialogue

· Goals and action plans

· Relationship dynamics

· Physical, emotional and behavioural indicators of stress

· Balancing the stresses of varying perspectives with utilizing them to propel relationships forward

· Journaling to manage anxiety

· Conflict resolution management

· Communication strategies to express needs, wants, observations and thoughts for conflict management

· Leadership qualities that can alleviate stress reactions


016 | Feb 17 | F | 8:30 am - 4:30 pm | Main017 | Apr 19 | W | 8:30 am - 4:30 pm | MainInstructor: Kirk Macdonald, NCC, ACC










SUCCESSFUL TEAMS: HOW TO BUILD THEM

Why do some teams seem to naturally work well together and others require more effort? What can a leader do to build and maintain a strong team? The leader's challenge begins with recognizing the diversity within a team and inspiring all members toward a common cause. Even with a highly functional team, it is important for you to determine what is working and what is not. In this seminar, discuss how to identify common issues. Then, refine your skills to address these issues. Learn key elements of a strong and successful team, and discover how to apply principles to enhance these elements in your own team situation.

Topics

· What is a strong team?

· Key dysfunctions of a team

· Fostering trust

· Managing conflict and encouraging debate

· Gaining commitment and accountability

· Creating a results orientation

· Effective communication

· Motivation and engagement

· Strengths and weaknesses

· Embracing diversity and bridging the generations

· Leading with heart and authenticity


008 | Mar 16 | R | 8:30 am - 4:30 pm | MainInstructor: Esther Hudson, BA, BEd, MAdEd, CPHR


SUCCESSION PLANNING: DEVELOPING LEADERS FROM WITHIN

Succession planning. Is your organization prepared? Does your organization have the leadership capacity it needs to succeed in the future? What is the leadership legacy you are trying to create to ensure your organization is a great place to work? Is your organization having meaningful conversations about your current and future talent needs? If any of these questions make you pause, you should consider that all of the top companies (those with the best succession planning practices) agree that a succession program will result in extensive long-term benefits. Organizations that are able to develop the talent within have a stronger company culture and more engaged, loyal employees.

Topics

· Succession planning and career development; the link to success

· Talent review process and identifying the talent pool

· Competencies and assessment criteria

· Organizational and leadership culture to support employee engagement


004 | Apr 19 | W | 8:30 am - 4:30 pm | MainInstructor: Janice Sharlow, MHRD, CPHR


SYSTEMS THINKING: CREATIVE SOLUTIONS TO COMPLEX PROBLEMS

Peter Senge, a leading researcher in the fields of systems thinking and organizational learning, defines systems thinking as both a thinking skill and a language for understanding and working with complexity. When you understand the complexity of a situation, you are better able to think and act in ways that produce desired results, without causing harmful side effects. In this seminar, learn a unique approach to systems thinking as a method and tool for working with change, solving complex problems, and creating individual and team learning.

Topics

· Five disciplines of a learning organization

· Concepts of systems, systems thinking, complexity and their implications for the workplace

· Explaining specific types of systems, called archetypes

· Applying systems thinking to a challenging situation and opportunity

· Developing an action plan


004 | Jun 20 - 21 | TW | 8:30 am - 4:30 pm | MainInstructor: Henry Senko, PhD












TEAM SURVIVAL SKILLS: TAKE IT OUTSIDE!

Grab your coat and hat, let’s go outside! This seminar invites you to challenge your leadership capacity while participating in activities in an outdoor setting. By experimenting, taking risks and having fun in a facilitated, safe and experiential learning environment, metaphors for workplace dynamics are created, offering immediate feedback loops, opportunities for self-reflection, and potential for increasing self-awareness of leadership patterns and dynamics. Building understanding of your leadership style, the styles of others, and how they best interact increases your capacity for effective self-leadership in response to the daily challenges faced while working in groups, both at home and in the workplace.

Topics

· What makes a strong leader

· Creative problem-solving

· Risk-taking

· Group strategic thinking

· Dealing with change and uncertainty

· Understanding and working with leadership styles

· Cooperative team performance interactions


009 | Jun 19 | M | 8:30 am - 4:30 pm | MainInstructor: Julia Szucs

Certificate for Emerging Leaders topic area:: Building Relationships

THE DECISIVE LEADER

Making decisions is one of the main functions of a leader, and the quality of those decisions is one of the primary ways a leader’s effectiveness is judged. It is common for leaders to panic and either rush into a poor decision or become paralyzed and not make one at all. The Question, Factors, Options, Planning (QFOP®) model for decision making is simple to use and provides a framework to make better decisions. Learn how to use the model by working through examples, then discuss how to communicate decisions to your supervisor or team. Both deliberate and rapid decisions will be covered, as well as how to ensure lessons are incorporated from previous similar decisions. As a leader — give yourself the best possible chance to make decisions that are as good as they can be.

Topics

· An introduction to decision making

· Differences between good and bad decisions

· Question, Factors, Options, Decision (QFOD) model for decision-making

· Quick decision-making model

· Case study and live example

· Presenting your decisions to others

· After action review process — how to make an even better decision next time


004 | Mar 20 | M | 8:30 am - 4:30 pm | MainInstructor: David Harrison


TIME MANAGEMENT

It is often difficult to devote sufficient time to the duties and responsibilities of one’s job. This seminar is designed to provide a portfolio of practical techniques for organizing your time to yield better results in the same amount of time, or the same results in less time. Participants will analyze their own time management problems, participate in experiential learning exercises that highlight effective time management techniques, and learn specific approaches to solving time management problems.

Topics

· How are you spending your time?

· Sharing of time management problems

· Analysis of time allocation

· General approaches to better time management

· Telephones

· Meetings

· Interruptions

· Specific approaches to specific problems

· Implementation


046 | Apr 28 | F | 8:30 am - 4:30 pm | MainInstructor: Robert Schulz, PhD







TOXIC WORKPLACES: STRATEGIES TO CREATE HEALTHY ENVIRONMENTS

If you ask an individual to name a toxic employee in their workplace, it’s almost guaranteed that they will start to offer you a name. Actually, it may be more than just one person. Characterized by rising turnover, plummeting engagement, and losses in productivity and profits, toxic workplaces affect more than a company’s bottom line. This one-day workshop explores the characteristics of toxic workplaces; how these environments affect individuals, teams and organizations; and proven methods of cleaning up your workplace toxins.

Topics

· How are toxic workplaces formed?

· Toxic workplace self-assessment

· Effects of toxic workplaces on the health of individuals, teams and organizations

· Toxic workplace myths

· Ways to survive and thrive in a toxic environment


007 | Apr 11 | T | 8:30 am - 4:30 pm | MainInstructors: Dasa Chadwick, MA, CPHR and Steve Zanini


UNDERSTANDING AND DEVELOPING YOUR UNIQUE ORGANIZATIONAL CULTURE

Organizational culture is a key factor in sustainable profitability and unmatched long-term performance for all successful companies. It is a tried and true fact that when an organization has a winning culture, it is reflected in its people and their performance. Yet, as a leader dedicated to continuous improvement, building such a culture takes a commitment to fine tuning organizational awareness, strategic thinking, and change-leadership skills. Develop a deeper understanding of culture and how to design and maintain it with effective work and people structures and systems. Learn how to diagnose your personal, group and organizational cultures, and develop strategies to optimize your personal performance within the group and organizational structure context of your workplace.

Topics

· Relationship between organizational culture, performance and results

· Internal and external branding: developing and leveraging brand to increase effectiveness and profitability

· Organizational culture assessment

· Design and implement a process of culture development


003 | Apr 13 | R | 8:30 am - 4:30 pm | MainInstructor: Esther Hudson, BA, BEd, MAdEd, CPHR


UNDERSTANDING THE POWER OF COLLABORATION

Collaboration is recognized as a vital skill for leaders who want to succeed in organizations today, but it is also an area where theory and practice are often far apart. Just because you call a group of people a team does not mean that they will work collaboratively. However, if you can establish the conditions for collaboration to thrive, the synergy will benefit both the individuals and the organization. During this three-day seminar, learn when collaboration is beneficial and how to distinguish it from cooperation and other approaches to group work. You will have the opportunity to use your new skills by working through a project from start to finish in real time, and will leave with concrete methods and techniques for creating a collaborative team.

Topics

· What is collaboration?

· When to collaborate and when not to

· Creating a collaborative environment

· Collaborative techniques: facilitation, networking, meetings, conflict resolution

· Barriers to collaboration and how to overcome them

· Influencing without authority

· Real-time collaborative project exercise


004 | May 24 - 26 | WRF | 8:30 am - 4:30 pm | MainInstructor: Stuart Carver, DSO, MA












Hundreds of Courses for personal and professional developmentCourses listed here are offered between January 1 and August 31, 2017. For more information or to register, go to conted.ucalgary.ca. Fall 2017 courses will be online and available for registration in June. The course guide will be on stands in July.

ACADEMIC PREPARATION403.220.2952 [email protected]

Academic Exam Preparation — Graduate

GMAT TEST PREPARATIONThis GMAT preparation course, offered by University of Calgary Continuing Education in collaboration with The Renert Centre, prepares you to meet today’s high admission standards and boost your score for MBA/graduate business schools. Drawing on over 20 years of experience in GMAT preparation, this course provides in-depth coverage of every area of this challenging exam: problem solving, data sufficiency, sentence correction, critical reasoning, reading comprehension, and analytical writing. Our GMAT preparation program is complete, and the materials are constantly updated to reflect current GMAT standards. Students will receive 26 hours of instructor-led lectures, ongoing support time until the day of their GMAT test, and free retakes of the course.

COURSE: ADL 901 | 26 Hours | $1,095 + GST

$995 + GST if registered 30 days prior043 | Jan 28,29 Feb 4,5 | SU | 9:30 am - 5 pm | Main044 | Mar 4,5,11,12 | SU | 9:30 am - 5 pm | Main045 | May 6,7,13,14 | SU | 9:30 am - 5 pm | Main046 | Aug 19,20,26,27 | SU | 9:30 am - 5 pm | Main

Academic Upgrading — Undergraduate

These courses are for students who require academic upgrading for admission to the University of Calgary. Information on the university’s admission requirements is obtained from Recruitment and Admissions, or faculty offices. Textbooks are available for purchase at the UCalgary Bookstore.

BIOLOGY 1This is the first of two courses designed to prepare you for university entrance. Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course include energy and matter in the biosphere, ecosystem and population change, photosynthesis and cellular respiration, and human systems.

COURSE: UPG 110 | 39 Hours | $475011 | Jan 11 - Apr 12 | MW | 6:30 - 8 pm | MainPrerequisite: Science 10

BIOLOGY 2This is the second of two courses designed to prepare you for university entrance. Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course are; nervous and endocrine systems; reproduction and development; cell division, genetics and molecular biology; and population and community dynamics.

COURSE: UPG 210 | 39 Hours | $475 016 | Jan 12 - Mar 30 | RM | 6 - 7:45 pm | Main017 | Apr 20 - Jun 5 | RM | 6 - 9 pm | MainPrerequisite: Biology 20 or UPG 110 Biology I

CHEMISTRY 1This is the first of two courses designed to prepare you for university entrance. The course covers several major concepts related to the nature of matter and the nature of a chemical reaction and chemical change. Major units include diversity of matter and chemical bonding, matter as solutions, acids and bases, forms of matter, gases and quantitative relationships in chemical changes.

COURSE: UPG 140 | 39 Hours | $475012 | Jan 12 - Apr 13 | RM | 6 - 7:30 pm | MainPrerequisite: Science 10


Courses


mailto:adedlife%40ucalgary.ca?subject=Academic%20Preparation%20%7C%20Request%20for%20Information





CHEMISTRY 2This is the second of two courses designed to prepare you for university entrance. The themes of changes, energy and systems are central to the course, and equilibrium and matter are subordinate themes. Specific units include thermo-chemical changes, chemical changes of organic compounds, electrochemical changes, and chemical equilibrium focusing on acid-base systems.

COURSE: UPG 240 | 39 Hours | $475 021 | Jan 12 - Mar 30 | RM | 4 - 5:45 pm | Main022 | Apr 20 - Jun 5 | RM | 5 - 8 pm | MainPrerequisite: Chemistry 20 or UPG 140 Chemistry I

ENGLISH 2This course is designed to prepare you for university entrance. The course focuses on the study of literature and non-print media with the writing of longer essays. Students will learn research and documentation methods needed for academic essays.

COURSE: UPG 220 | 39 Hours | $475 025 | Jan 14 - Mar 25 | S | 10 am - 2:30 pm | Main026 | Apr 20 - Jun 5 | RM | 5:30 - 8:30 pm | MainPrerequisite: English 20-1

MATH 1This is the first of two courses designed to prepare you for university entrance. The course covers the properties of real numbers, a brief introduction to number theory, exponents and radicals, algebraic expressions, factoring, linear and quadratic equations, inequalities, system of linear equations, polynomials and their properties.

COURSE: UPG 105 | 70 Hours | $495 035 | Jan 11 - Apr 3 | WM | 6 - 9 pm | MainPrerequisite: Pure Math 10 or Math 10C

MATH 2This is the second of two courses that prepare you for UCalgary entrance. Cover the properties of transformations, exponential and logarithmic functions, trigonometric functions, sequences and series, the conic sections, and selected topics in probability and statistics.

COURSE: UPG 101 | 70 Hours | $495 055 | Jan 11 - Apr 3 | WM | 6 - 9 pm | Main057 | Jan 12 - Mar 30 | RT | 6 - 9 pm | Main058 | Apr 18 - Jun 13 | TRM | 6 - 9 pm | MainPrerequisite: Math 20-1, Pure Math 20, or UPG 105 Math I

MATH 3This course prepares you for further university calculus courses. As a Math 31 equivalency, this course covers topics of calculus and precalculus including: review of functions, review of algebra, limits and continuity, differentiation, applications of differentiation, integration, and applications of integration.

COURSE: UPG 031 | 70 Hours | $495003 | Jan 12 - Apr 3 | RM | 4 - 7 pm | MainPrerequisite: Math 30-1, Pure Math 30, or UPG 101 Math 2

PHYSICS 1This is the first of two courses that prepare you for UCalgary entrance. It introduces you to the motion and energy of objects and waves. Specific units include kinematics, dynamics, circular motion, work/energy, oscillatory motion, and mechanical waves.

COURSE: UPG 130 | 39 Hours | $475 011 | Jan 14 - Mar 25 | S | 1:30 - 5:15 pm | MainPrerequisite: Science 10.

PHYSICS 2This is the second of two courses that prepare you for UCalgary entrance. Build on the knowledge and experience gained from previous courses. Specific units include: momentum and impulses, forces and fields, electromagnetic radiation, and atomic physics.

COURSE: UPG 230 | 39 Hours | $475 016 | Jan 12 - Mar 28 | RT | 6 - 7:45 pm | Main017 | Apr 20 - Jun 1 | RT | 5 - 8 pm | MainPrerequisite: Physics 20, UPG 130 Physics I

ADULT LEARNING403.220.2952 [email protected]

Courses in this area can be taken on their own or for credit toward the following certificates.

· Adult and Community Education· Adult Learning specializing in

· Adult and Community Education · Career and Academic Advising · e-Learning · Workplace Learning

· Career and Academic Advising · e-Learning· Workplace Learning

Detailed information is available at conted.ucalgary.ca/cal

Continuing Education's adult learning programs are recognized by the Institute for Performance and Learning, the Career Development Association of Alberta (CDAA) and the British Columbia Career Development Association (BCCDA), and can help you attain the Certified Training and Development Professional (CTDP) or the Certified Career Development Professional (CCDP) designations. For information, go to conted.ucalgary.ca/designations

SPECIAL OFFER Receive a 5 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2016/17 academic year.

ADULTS AS LEARNERSExplore the teaching and learning transaction, from the learner’s perspective, by researching and reflecting on both the current literature and your own experiential understanding of how adults learn. Come prepared to learn about yourself as a learner and to develop new sensitivities to the diversity in styles and needs through interaction with your classmates and the instructor.

COURSE: ADL 106 | 40 Hours | $625028 | Jan 31 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)









mailto:adedlife%40ucalgary.ca?subject=Adult%20Learning%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/cal

http://conted.ucalgary.ca/designations



ASSESSMENT PRACTICE IN CAREER DEVELOPMENTLearn to skillfully manage the assessment process, as you master developing client profiles that describe relevant interests, skills, values and other personal factors. Emphasis is on using a variety of assessment techniques and guiding the client through the key steps in the career planning process as well as providing support for the career action plan.

COURSE: ADL 212 | 30 Hours | $525 015 | Apr 11 - Jun 5 | Online Prerequisite: BMC 352 Learning Online (page 4)

CAREER DEVELOPMENT FOUNDATIONSDiscuss the major career development foundations that underlie the modern practice of advising. Explore the essential components leading to employee and student success and retention whether in the workforce or in higher education. Discuss important issues facing career practitioners as they strive to help individuals make life decisions.

COURSE: ADL 210 | 30 Hours | $525 015 | Apr 4 - May 29 | Online Prerequisite: BMC 352 Learning Online (page 4)

COLLABORATIVE LEARNING TEAMSWe need new forms of knowledge, skills, and work relations for sustainability in today’s rapidly-changing workplace. The concepts of collaborative learning and the learning organization are new and promising creative strategies that respond to this need. In this course, enhance your knowledge of innovative response strategies for changing workplaces and develop powerful collaboration skills that create positive team learning experiences for yourself and others.


CREATING PROGRAMS IN ADULT EDUCATIONTake a comprehensive and systematic look at creating programs for adult learners. Program planning involves the thoughtful integration of many elements and issues to create a successful learning experience. Discover and apply the many parts of program planning in the creation of a work-related program. Sharing your ideas and experiences with your peers will be part of this collaborative learning experience.


DESIGNING AND FACILITATING FOR THE SYNCHRONOUS ONLINE CLASSROOMLearn how to design and facilitate live online learning events. Examine synchronous learning tools and their use in creating interactive and collaborative experiences for learners in a virtual classroom. Develop skills and strategies that will help you improve your success and confidence as a facilitator of live online events. This practical course will be delivered fully online in weekly synchronous (live) sessions via Adobe Connect with supporting resources in the asynchronous environment (Desire2Learn). As a final project, create and deliver your own synchronous event.

COURSE: ADL 117 | 30 Hours | $525001 | Feb 21 - Apr 17 | Online Prerequisite: BMC 352 Learning Online (page 4)

DESIGNING LEARNINGDiscuss the basics of instructional design and how to effectively apply sound design principles to facilitate learning in face-to-face, online, group, and self-study contexts. Learn how to design learning activities that work, and learning assessments that will confirm that they worked. In this portfolio-based course, design a complete module of learning.

COURSE: ADL 129 | 40 Hours | $625 029 | Jan 10 - Mar 20 | Online 030 | Apr 18 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

I am always seeking new learning, and because this was an online program, I was able to fit into my life and around my busy work schedule.

Shannon Giroux-Wong. Graduate.Career and Academic Advising Certificate.

“


Courses

































FACILITATING ADULT LEARNINGDiscover new knowledge and skills for creating and maintaining resonance in teaching and learning situations of all kinds. Develop new skills through guided practice and by listening and responding to the voices of authors, researchers, fellow learners and teachers. Learn to identify, analyze and plan for diversity in behaviours. Emphasis will be placed on finding your own identity and integrity as an educator to develop a reflective practice.

COURSE: ADL 122 | 40 Hours | $625 029 | Jan 17 - Mar 27 | Online 030 | Apr 18 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

FIELD OF ADULT AND COMMUNITY EDUCATIONJoin us to explore the history and philosophies that molded adult and community education. Also, reflect on your own history and philosophy to discover coherence in life and educational practice.

COURSE: ADL 123 | 40 Hours | $625 018 | Jan 31 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

HELPING SKILLS IN CAREER AND ACADEMIC ADVISINGExamine the specific listening and helping skills for establishing the advising relationship. Identify and develop these skills, within the context of assisting others, to explore career and academic issues, and clarify and pursue their career goals.

COURSE: ADL 211 | 30 Hours | $525 023 | Jan 31 - Mar 27 | Online 024 | May 2 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

DIVERSITY IN ADULT LEARNINGWhat are diversity issues in today’s world? How do they impact our perspectives, our communication, our relationships, our value systems, our ethical practice, our classrooms and workplaces? How do we find the balance in supporting the richness of diversity and maintaining our own sense of self? Join us to explore the interlocking issues of diversity as they shape educational and management practices in the workplace and community.

COURSE: ADL 110 | 30 Hours | $525 021 | Jan 10 - Mar 6 | Online 022 | May 9 - Jul 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

E-LEARNING: PRINCIPLES AND PRACTICELearn about the field of e-learning and the principles, philosophies, models, approaches, technologies, and delivery modes used by practitioners of e-learning. Explore the various needs that e-learning practices can meet and the best ways to effectively implement e-learning to meet those needs.

COURSE: ADL 121 | 40 Hours | $625 025 | Jan 24 - Apr 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

ETHICS FOR PROFESSIONAL PRACTICEThis course will allow you to address professional ethical issues in your role as an educator, advisor, manager, or other professional. Review basic concepts and skills that apply to the workplace and how they impact students, clients, colleagues or staff. Reflect on differing views and values and how these apply to various contexts and codes of ethics.

COURSE: ADL 213 | 30 Hours | $525 010 | Feb 14 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

LEARNING IN THE WORKPLACEEnhance your capacity to meet workplace learning challenges through visionary and realistic planning. This course will guide you through a systematic and thorough self-assessment. Then, with help, construct a personal development plan which will maximize your capabilities as a lifelong learner and provide you with a significant advantage in the emerging workplace. After learning these valuable skills, you will be able to teach them to others.

COURSE: ADL 107 | 40 Hours | $625 031 | May 9 - Jul 17 | Online Prerequisite: BMC 352 Learning Online (page 4)

ORGANIZATIONAL LEARNINGTo what extent does business success depend on an organization’s capacity to learn? What makes organizational learning relevant in today’s economy? How does it differ from quality improvement, restructuring, and other attempts to build organizational effectiveness? This course will help you: enable learning in your workplace, assess the organization’s learning capacity, and recommend ways to create a strategic learning culture.

COURSE: ADL 124 | 30 Hours | $525 014 | Feb 7 - Apr 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

TEACHING ONLINETo be an effective online instructor, you must be comfortable with the learning technology and familiar with the relevant instructional methods and approaches needed to ensure learner success. Examine practical guidelines for teaching, strategies to support active learning, assessment, and evaluation of discussion-board participation. Engage in hands-on work to plan basic components of your own online lesson or course.

COURSE: ADL 136 | 30 Hours | $525011 | Apr 25 - Jun 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

















TRAIN THE TRAINER 1What are the characteristics of an outstanding trainer? Throughout this workshop, explore the key skills and techniques that result in successful face-to-face training. Learn how to establish a positive learning environment. Use a variety of training techniques, and ensure that individual and group needs are met. Demonstrate your new skills through practice presentations. Be prepared for an active and engaging experience. This workshop is intended for workplace trainers and adult and continuing education instructors.

COURSE: ADL 139 | 20 Hours | $525 008 | Feb 22 - 24 | WRF | 9 am - 4 pm | DT009 | May 10 - 12 | WRF | 9 am - 4 pm | DT010 | Jul 19 - 21 | WRF | 9 am - 4 pm | DT

TRAIN THE TRAINER 2In this Level 2 workshop, build and enhance your skills as a trainer in a face-to-face learning environment. Explore the major steps in designing an effective training program, learn how to align learning activities with learning outcomes and develop your skills in evaluating training effectiveness. In addition, chart your progress through verbal and written feedback from other others and the instructor.

COURSE: ADL 239 | 15 Hours | $425 004 | Jun 2 - 3 | FS | 8:30 am - 4:30 pm | DTPrerequisite: ADL 139 Train the Trainer 1

ART403.220.2952 [email protected]

These courses may be taken on their own or for credit toward the following certificates:


· Graphic Design

For detailed information on these certificate programs, go to conted.ucalgary.ca/visualdesign or conted.ucalgary.ca/graphic

For more art related courses, see Interior Design (page 62).

SPECIAL OFFERReceive a 5 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design or Graphic Design certificates. Discount not available for ICT courses. Offer valid for 2016/2017 academic year. Register online or call 403.220.2952.

ART HISTORY AND APPRECIATION 2As a continuation of Art Appreciation I, investigate art from the 14th century to the 19th century. Focus on the contributions of important artists who typify major period styles such as early and high Renaissance in Italy, Northern Renaissance and Northern and Southern Baroque. Discuss important issues of modern and contemporary art.

COURSE: ART 310 | 20 Hours | $295 016 | Jan 31 - Apr 4 | T | 7 - 9 pm | Main

BRANDING: WHAT DESIGNERS NEED TO KNOWDiscover the broad field of brand identity and cover the entire process of brand development. Examine the basic principles of product and corporate identities and the process designers use to create brand identity programs. Explore and analyze a series of case studies for different brand models, and create, develop and execute a variety of brand collateral. Students will develop a comprehensive re-branding project that involves research, strategy, logo design and presentation, as well as the development and evolution of collateral to support the brand.

COURSE: ART 317 | 30 Hours | $395 003 | Feb 1 - Apr 5 | W | 6:30 - 9:30 pm | Main

I’m like a kid in a candy store choosing my courses. In fact, I’ve already enrolled in another certificate program, the Certificate in Visual Design.

Heather Beatty. Graduate.Certificate in Graphic Design.

“


Courses



mailto:adedlife%40ucalgary.ca?subject=Art%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/visualdesign

http://conted.ucalgary.ca/graphic





COLOUR THEORY 1Examine various colour theories, relationships, and phenomena within the context of two- and three-dimensional design. Effects of light, colour mixing, colour application, and colour dynamics are addressed. There are in-class and home assignments.

COURSE: ART 321 | 30 Hours | $395 008 | Jan 23 - Apr 3 | M | 6:30 - 9:30 pm | Main009 | Apr 12 - Jun 14 | W | 6:30 - 9:30 pm | Main

COLOUR THEORY 2Continue to explore the world of colour, emphasizing the development of your personal colour palette. The practical use of colour will be considered as it applies to the fields of art and design. Discuss colour systems and colour organization, colour symbolism, colour and culture, optical mixture, colour transitions, advanced colour relationships, colour as language, using colour as an artist and designer, and specific tools and resources for colour experts.

COURSE: ART 318 | 30 Hours | $395 003 | Feb 7 - Apr 11 | T | 6:30 - 9:30 pm | MainPrerequisite: ART 321 Colour Theory 1

CREATIVE ACRYLIC PAINTINGExplore a variety of acrylic painting techniques, and develop basic painting skills. You will work mainly from still-life, landscape, and photographs but will also experiment with abstraction. While similar to oil paints, acrylics are water-based and preferred for home-studio use.

COURSE: ART 109 | 30 Hours | $395031 | Feb 1 - Apr 5 | W | 6:30 - 9:30 pm | Main

DESIGN PRINCIPLESIn this studio class, use various techniques and materials to explore the fundamentals of two-dimensional imagery and three-dimensional objects in space. Study design elements such as line, shape, form, unity, balance, colour, texture and space. Develop an understanding of design. A supply list is provided at the first class.

COURSE: ART 103 | 30 Hours | $395 033 | Feb 2 - Apr 6 | R | 6:30 - 9:30 pm | Main034 | Apr 13 - Jun 15 | R | 6:30 - 9:30 pm | Main

DRAWING 1Build a strong foundation for any visual art discipline through drawing. This course is ideal for beginners, as well as those who have previous experience in visual arts. Learn basic knowledge in drawing. Study fundamental concepts and techniques, and draw from both still life and nude human figures using charcoal, pencil, and contè.

COURSE: ART 314 | 30 Hours | $395 014 | Feb 2 - Apr 6 | R | 6:30 - 9:30 pm | Main015 | Apr 10 - May 15 | MW | 6:30 - 9:30 pm | Main016 | Jun 12 - 17 | MTWRFS | 10 am - 4 pm | Main

HISTORY OF DESIGNDiscover the factors that have influenced the practice and theory of design. Look at designs from around the world and consider their impact on culture and quality of life. Examples of architecture, graphic, interior, urban, garden, product, art, craft, and fashion design will be presented and discussed.

COURSE: ART 102 | 30 Hours | $395 031 | Feb 2 - Apr 6 | R | 6:30 - 9:30 pm | Main032 | Apr 13 - Jun 15 | R | 6:30 - 9:30 pm | Main

SCULPTING IN STONEThis course offers the unique opportunity to create your own sculpture under guidance of an instructor. This outdoor workshop at the historic Leighton Art Centre located in the magnificent foothills just 15 km south of Calgary is a unique opportunity for those interested in sculpture to discover the hidden beauty of stone and to learn how its natural structure, pattern and rhythm can help shape their own creations. Learn important steps in the process of sculpture, including the use of specific power and hand tools. Basic tools and stones of different shapes and sizes will be provided. For location information, please go to: www.leightoncentre.org

COURSE: ART 121 | 30 Hours | $650011 | Jun 19 – 24 | MTWRFS | 10 am - 4 pm | Off Campus

BUSINESS ANALYSIS403.220.2988 [email protected]

Some of the courses in this area may be used for credit toward Continuing Education’s Certificate in Business Analysis. Information on this program is available at conted.ucalgary.ca/ba

Some of the following courses are offered in collaboration with Procept Associates Ltd, an endorsed education provider with the international Institute of Business Analysis (IIBA), and may be taken as part of the Certified Business Analysis Professional (CBAP) Exam Preparation Program. Details can be found at conted.ucalgary.ca/designations

ANALYTICAL THINKING FOR THE BUSINESS ANALYSTThis intensive two-day course focuses primarily on developing practical key analysis skills such as report writing, data analysis and metric development. This course is based on the Guide to the Business Analysis Body of Knowledge® (BABOK) version 3.0.

COURSE: PDS 188 | 14 Hours | $950 007 | May 31 - Jun 1 | WR | 8:30 am - 4:30 pm | Main

COMPREHENSIVE BUSINESS ANALYSIS SEMINAR — PART 2In this 4-day course students will learn specific business analysis tools and techniques to effectively elicit, document, analyze, and validate requirements.

COURSE: PDS 154 | 28 Hours | $1,900020 | Mar 7 - 10 | TWRF | 8:30 am - 4:30 pm | MainPrerequisite: PDS 147 Comprehensive Business Analysis Seminar – Part 1

ELICITATION AND COLLABORATIONStudents learn how to assess their project and prepare for discussions, conduct elicitation sessions, confirm results, and maintain a collaborative relationship with the stakeholders.

COURSE: ICT 761 | 30 Hours | $825003 | Apr 10 - Jun 26 | M | 6 - 9 pm | Online









mailto:business.conted%40ucalgary.ca?subject=Business%20Analysis%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/ba








ENTERPRISE AND STRATEGIC ANALYSISThis three-day course provides business analysts with the skills required for involvement in strategy development, pre-project activities, and developing and managing enterprise architecture.

COURSE: PDS 215 | 21 Hours | $1,425 013 | Apr 25 - 27 | TWR | 8:30 am - 4:30 pm | MainPrerequisites: PDS 147 Comprehensive Business Analysis Seminar – Part 1, and PDS 154 Comprehensive Business Analysis Seminar – Part 2

PROJECT MANAGEMENT FOR THE BUSINESS ANALYSTThis two-day course gives business analysts the essential tools they need for three purposes: to better plan and control business analysis work; to better integrate their role and work efforts into a project delivery environment; and to be able to effectively manage projects that do not have a project manager.

COURSE: PDS 181 | 14 Hours | $950005 | Jan 31 - Feb 1 | TW | 8:30 am - 4:30 pm | Main

REQUIREMENTS ANALYSIS AND DESIGNThis course introduces the International Institute of Business Analysis Body of Knowledge (BABOK) area requirements analysis and design definition.

COURSE: ICT 762 | 30 Hours | $825001 | Jan 9 - Mar 20 | M | 6 - 9 pm | Main002 | Jan 9 - Mar 20 | M | 6 - 9 pm | Online

SOLUTION EVALUATION AND TESTINGTesting is a critical phase of any project implementation. This hands on approach to testing includes how to identify test strategies, develop your test plan, define proper test cases, analyze test coverage, execute testing, perform defect tracking, and test best practices. Examples will be presented and students will develop a set of tools to help assess and make decisions regarding solution evaluation and testing.

COURSE: ICT 764 | 30 Hours | $825 001 | Apr 12 - Jun 14 | W | 6 - 9 pm | Main002 | Apr 12 - Jun 14 | W | 6 - 9 pm | OnlinePrerequisite for online section: BMC 352 Learning Online (page 4)

BUSINESS AND MANAGEMENT403.220.2988 [email protected]

Each of the courses in this section can be applied to one or more of the following certificates. Students are advised to always review their own certificate program to ensure their selected course is eligible for credit.

· Professional Management · General · Economic Developers · Professional Engineers and Geoscientists (PEG) · Specializing in Construction Management · Specializing in Risk Management · Specializing in Strategic Management

· Human Resource Management· Marketing· Public Relations Management· Security Management

For detailed information go to conted.ucalgary.ca/certificates

ACCOUNTING FUNDAMENTALSGain an understanding of financial accounting principles and practices as you learn how to go through the full accounting cycle of recording business transactions, making adjustments and final closing entries. Topics include internal controls and cash, receivables, property, merchandising, plant and equipment, goodwill and intangible assets. Learn how to read financial statements, calculate financial ratios and apply this knowledge to management problems and decision-making.

COURSE: BMC 162 | 40 Hours | $595052 | Jan 17 - Apr 11 | T | 6 - 9 pm | DT051 | Jan 17 - Apr 17 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

AVOIDING CONSTRUCTION DISPUTESReview alternate contract strategies, types of claims presented by owners and contractors and the best practices for avoiding construction claims. Learn the importance of communication and documentation, analysis of claims and the various means of quantification including productivity and delay analysis, change management and the various means of resolving disputes.

COURSE: BMC 220 | 20 Hours | $625 015 | Feb 23, 24, Mar 3 | RF | 8:30 am - 4 pm | DT

BUILDING RELIGIOUS AND CULTURAL INCLUSION IN THE WORKPLACE NEW

This course is helpful for professionals working with diverse populations. Develop the awareness, knowledge, and skills needed to support religious diversity in the workplace and beyond. Learn through readings, reflection, discussion, case studies, and site visits to various sacred spaces in Calgary. Develop critical thinking and practical skills, gain an understanding of pluralism and religious diversity in Calgary, engage in religious literacy, and build confidence working with diverse communities. Learn practical applications by cultivating skills on religious and cultural competencies.

COURSE: BMC 362 | 40 Hours | $595001 | May 15 – 19 | MTWRF | 8:30 am - 5 pm | DT002 | Aug 14 – 18 | MTWRF | 8:30 am - 5 pm | DT

BUILDING A POSITIVE WORKPLACEEmployee retention and engagement are key goals of HR and management. Creating a respectful workplace and acknowledging ethics, performance management and a healthy blend of work and life, will ensure organizational goals can be realized in a positive workplace. Examine the organization’s retention and engagement strategies in alignment with talent management practices.

COURSE: BMC 355 | 20 Hours | $445 002 | Feb 1 - 3 | WRF | 8:30 am - 4 pm | DT


Courses









mailto:business.conted%40ucalgary.ca?subject=Business%20and%20Management%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/certificates







BUSINESS COMMUNICATION FOR INTERNATIONALLY TRAINED PROFESSIONALSBuild self-awareness, cultural familiarity and interpersonal skills for communicating effectively and appropriately in Canadian business settings. Learn how culture influences communication style and understand your own preferences for interacting with others. Gain insights into the hidden rules of preferred interaction in the Canadian workplace, practise flexibility in using a range of styles, and develop soft skill competencies for improving your job performance and career prospects.

Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

COURSE: BMC 316 | 40 Hours | $595 009 | Jan 19 - Apr 13 | R | 6 - 9 pm | DT

BUSINESS INVESTMENT ATTRACTIONLearn key concepts related to business and investment attraction in economic development. Cover community investment readiness; competitive advantage, how to select key target markets for investment attraction; working with site selectors; and, attracting foreign direct investment to help your community expand its economic base.

COURSE: BMC 336 | 15 Hours | $395 007 | Mar 21 - Apr 24 | Online

BUSINESS LAWIf you are looking for a practical guide to understanding legal issues that often arise in the world of business and commercial transactions, this course is for you. Topics include the law of contract, the legal and practical structure of business organizations, agency and vicarious liability, the law of limitations, the law of negligence, and an overview of the legal system in Canada.

COURSE: BMC 117 | 40 Hours | $595 024 | Jan 18 - Apr 12 | W | 6 - 9 pm | DT

BUSINESS MANAGEMENTGain an overview of business management and the different facets and functions of business. Expand your understanding of the Canadian business environment and managing the modern enterprise in an ever-changing global economy.

COURSE: BMC 205 | 40 Hours | $595 232 | Jan 17 - Apr 17 | Online 230 | Jan 19 - Apr 13 | R | 6 - 9 pm | DT233 | Feb 25 - Mar 25 | S | 8:30 am - 5 pm | DT234 | Feb 27 - Apr 10 | MW | 6 - 9 pm | DT239 | Mar 20 - 24 | MTWRF | 8:30 am - 5 pm | DT235 | Apr 22 - May 27 | S | 8:30 am - 5 pm | DT236 | Apr 25 - Jul 24 | Online 237 | May 2 - Jun 13 | TR | 6 - 9 pm | DT238 | Aug 21 - 25 | MTWRF | 8:30 am - 5 pm | DTPrerequisite for online sections: BMC 352 Learning Online (page 4)

BUSINESS RETENTION AND EXPANSIONBusiness retention and expansion (BR&E) is a primary economic development strategy. BR&E supports and fosters the development and growth of the business community. The result of a strong BR&E strategy is a healthy and thriving business community which in turn provides a long term sustainable community foundation. Long-term BR&E programs are a means of connecting businesses with resources and opportunities that will improve their competitive position, market networks and ultimately their profitability.

COURSE: BMC 335 | 15 Hours | $395 007 | Jan 24 - Feb 27 | Online008 | Aug 8 - Sep 11 | Online

BUSINESS STRATEGYDevelop your ability to solve business issues, while examining managerial strategy and practices in real-world settings. Learn to diagnose problems, analyze and evaluate solutions, and formulate action plans, all within a holistic policy framework. The focus is on managerial attitudes, as well as knowledge and skills.

COURSE: BMC 160 | 40 Hours | $595 020 | Blended Feb 14 - Apr 3 | Online Apr 10 - May 1 | MR | 6 - 9 pm | DT

CHANGE MANAGEMENT THEORY AND APPLICATION NEW In the 21st century, organizations and workplaces experience constant change. Changes in leadership, organizational structure, operational systems and business culture impact business outcomes and the individuals involved. In this introduction to change theory, the underlying human behaviour elements and organizational processes will be integral as the focus is on the people impacted by change and those leading and managing it. Learn organizational change strategies through different lenses and frameworks, and examine interventions and tools to plan and manage the change process. Learn techniques and tactics to facilitate change within an organization.

COURSE: BMC 358 | 20 Hours | $445002 | Jan 14 - Feb 11 | S | 8:30 am - 4 pm | DT003 | Apr 18 - Jun 5 | OnlinePrerequisite for online section: BMC 352 Learning Online (page 4)

COMMUNICATING INTERCULTURALLYDevelop the awareness, knowledge and skills needed to communicate effectively in today's multicultural workplace. Through reflection, discussion and experiential activities: examine the notion of culture as a perceptual lens, explore cultural differences in values and communication styles, identify barriers to effective intercultural communication, and develop skills for bridging the language and culture divide.

COURSE: BMC 273 | 20 Hours | $445 011 | Aug 15 - 17 | TWR | 8:30 am – 4 pm | DT

COMPENSATION: DESIGN AND PRACTICELearn basic theory, concepts, techniques, and processes of wage and salary administration with a focus on practical applications. Topics include: job design and description, methods of job evaluation, wage and salary surveys, benefits, development of pay structures and policies, and linking performance to compensation.

COURSE: BMC 198 | 30 Hours | $495 038 | May 8 - Jun 12 | MR | 6 - 9 pm | DT


















I’ve taken some great courses, taught by amazing people. When I was done, I had new credentials and knowledge that could help me do my job better every day.

Steve Rothenburger. Graduate.Certificate in Professional Management. Project Management Fundamentals Certificate.

“

CONDUCTING EFFECTIVE INTERVIEWSExamine interviewing techniques with special emphasis on the application to various areas of human resource functions. The emphasis is on practical application for Human Resource professionals and line managers.

COURSE: BMC 328 | 20 Hours | $445 008 | Mar 6 - 8 | MTW | 8:30 am - 4 pm | DT

CONFLICT MANAGEMENTLearn how to deal effectively with the conflicts that are frequently part of workplace life. Gain an understanding of your conflict management style and develop strategies and skills to deal with individual and team conflict situations. Improve relationships and increase personal productivity. These are the results that effectively managed conflict can provide.

COURSE: BMC 212 | 20 Hours | $445 088 | Feb 9 - Mar 23 | R | 6 - 9 pm | DT089 | Apr 18 - Jun 5 | Online 090 | Jul 11 - Aug 1 | TR | 6 - 9 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

CONSTRUCTION COSTINGLearn the processes required to estimate the cost of construction projects from start to finish. This course covers the detailed steps involved in the tendering process including how to analyze the tender documents, the types of estimating methods used, the application of productivity factors, the calculation of job overheads, and the final assembly of the lump sum tender. An individual project will help you apply the concepts learned.

COURSE: BMC 110 | 40 Hours | $595 016 | Feb 2 - Apr 27 | R | 6 - 9 pm | DT

CONTROL SYSTEMS IN CONSTRUCTION PROJECTSProject administrative personnel benefit from this overview of typical control systems in construction projects. Prepare for most aspects of office and site control by examining these topics: key roles of personnel, business management, financial control, cash management, loss control, contract forms and bidding strategies, operations, labour management, health and safety.

COURSE: BMC 243 | 40 Hours | $595 012 | May 1 - Jun 14 | MW | 6 - 9 pm | DT

CORPORATE EVENT PLANNINGUnderstand the powerful role events can play in your organization. Recognize the key qualities of successful events including product launches, trade shows, conferences, and employee events. Gain strategic and practical event planning skills through a case study project. Topics include: audience research, locations, planning, display and booth designs, media and public relations, presentation materials, promotional items, event evaluation, and outside resources.

COURSE: BMC 292 | 20 Hours | $445009 | Mar 4 - 18 | S | 8:30 am - 4 pm | DT

CORPORATE SOCIAL RESPONSIBILITYCorporate Social Responsibility (CSR) is the principle of businesses supporting communities and people. It is best demonstrated when CSR practices are used to build bridges between the business and community sectors that enable businesses to support social issues and interests. The challenge is often to find a balance between doing good and leveraging these practices to benefit business as well as the community and its constituents. This introductory course covers CSR methods, tools, principles and practices, and is for those interested in knowing what CSR is and how it is generally implemented and managed in an organization.

COURSE: BMC 279 | 20 Hours | $445 011 | May 9 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

CRIME IN THE WORKPLACEWorkplace crime has the potential to affect the success and vitality of organizations. Learn why and how crime can occur in the workplace and what motivates the workplace crime offender. Explore the various ways that crime can be either facilitated or inhibited by the actions of organizations. Using a risk management approach, you will discover how to define, select, and implement valid crime prevention techniques in your workplace.



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CUSTOMER SERVICE EXCELLENCECreate customer loyalty by defining, managing, and enhancing the customer experience. Learn customer service skills and behaviours: how to link performance to customer requirements, model impeccable customer interactions, coach individuals, and develop your service team.

COURSE: BMC 185 | 15 Hours | $445 015 | Jul 19 - 20 | WR | 8:30 am - 4 pm | DT

CYBERCRIME PREVENTIONCybercrime prevention encompasses the information security of any organization and its people. Learn how to minimize the risks associated with targeted attacks or unintended consequences of everyday online activity at work and at home. Explore phishing/spearphishing, cyberbullying, hacking, malware, online identity in social networking, and issues around child exploitation. Gain knowledge that can help you do your part to maintain your organization’s information security and online safety, as well as your own.

COURSE: BMC 332 | 30 Hours | $495002 | Jan 10 - Mar 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

DIGITAL MARKETINGWhether you are a marketing professional or an entrepreneur promoting your own business, this course can guide you toward an effective digital marketing plan that delivers value for money to your organization. Discuss the fundamentals of digital marketing including: email and Internet marketing, search engine optimization, online advertising, mobile marketing, content marketing and current social media tools.

COURSE: BMC 329 | 30 Hours | $495 003 | Jan 16 - Mar 27 | M | 6 - 9 pm | DT004 | May 9 - Jul 17 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACHDisability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program.

COURSE: BMC 309 | 30 Hours | $550 014 | Jan 23 - Apr 3 | M | 6 - 9 pm | DT

ECONOMIC DEVELOPMENT: ESTABLISHING THE FOUNDATIONThe function of economic development is complex, and understanding your role in the process is key to the success of your career, and to success of economic development in your community. There is no one way to do community economic development so each community, organization or volunteer will approach it differently. Gain a foundation of knowledge, tools and resources for working within community economic development and with elected officials, economic development practitioners, and stakeholders.

COURSE: BMC 325 | 15 Hours | $395 008 | May 9 - Jun 12 | Online

ECONOMICS FOR BUSINESSWhy do the values of the Canadian dollar and the American dollar differ? Is the GST a bad tax? Why is it so difficult to find a job sometimes? Should medical care be free of charge to all residents of Canada? These questions, essential to everyday living, are best answered through an understanding of economics. Discuss basic economic principles by applying them to everyday events and issues. Course includes relevant economic information that will help you make better and more informed personal and business decisions.

COURSE: BMC 171 | 40 Hours | $595 031 | Apr 25 - Jul 24 | Online Prerequisite: BMC 352 Learning Online (page 4)

EMERGENCY PLANNING FOR INDUSTRYLearn industry standards and accepted practices for developing an emergency response plan. Topics include: potential hazard identification, risk analysis, and response planning.


EMOTIONAL INTELLIGENCE: THE LEADER’S ADVANTAGEGood leaders use their emotional intelligence to increase their personal and interpersonal effectiveness. Emotional intelligence can be learned, developed, and enhanced. Discover your EQ, learn how to relate concepts and competencies of emotional intelligence to leadership effectiveness, and create practical strategies to foster your emotional intelligence in the workplace.

COURSE: BMC 115 | 15 Hours | $395030 | Mar 2 - 30 | R | 6 - 9 pm | DT031 | Jul 17 - 18 | MT | 8:30 am - 4:30 pm | DT

EMPLOYEE BENEFITSThis survey course of employee benefit programs includes design and funding as well as current issues and directions. Contribute to the class through your own experience from employment or research. Topics include: survivor plans, disability plans, medical and dental plans, preventive health plans, retirement plans, planning incentives, taxation of benefits, flexible benefits, and benefits communication.

COURSE: BMC 230 | 30 Hours | $495 038 | Jan 17 - Mar 27 | Online Prerequisite: BMC 352 Learning Online (page 4)














EMPLOYEE COMMUNICATIONSLearn how to align appropriate communication methods with audience information needs, cultivate desired leader behaviour as a powerful message-sharing technique, serve as an internal consultant to project teams and business units, and evaluate desired communication outcomes, and more. This course will be of interest to both communications and human resources professionals.

COURSE: BMC 242 | 20 Hours | $445011 | Jul 25 - 27 | TWR | 8:30 am - 4 pm | DT

EMPLOYEE DEVELOPMENT AND TRAININGEmployee learning and development is an essential contributor to any organization’s success. A strategic learning and development culture supports performance improvement planning while it addresses new areas of employee development towards an individual’s career goals. It builds employee retention and loyalty, and promotes employee engagement and the organizational growth. Learn how to plan, develop and implement a training and development program that benefits employees and organizations alike.

COURSE: BMC 354 | 30 Hours | $495 004 | Apr 18 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

EMPLOYEE RELATIONS: POLICY DESIGN AND DOCUMENTATIONHere’s a practical guide to hiring, managing performance, giving promotions and demotions, implementing discipline and terminating employees in a non-union environment. Learn the steps needed and the documentation required to manage employees within legal requirements. Review case studies, legislation and documentation to support your HR processes. Discuss legislation impacting the Alberta workplace, how to develop policies and understand the role of proper documentation.

COURSE: BMC 192 | 20 Hours | $445 014 | Feb 6 - Mar 27 | M | 6 - 9 pm | DT

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITYMany argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity's primary obligation to both the planet and succeeding generations. The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future.

COURSE: BMC 169 | 30 Hours | $550 020 | Mar 3 - 11 | FS | 8:30 am - 5 pm | DT021 | Apr 4 - Jun 12 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

ERGONOMICSErgonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory ergonomics course, you will learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces.

COURSE: BMC 199 | 30 Hours | $550 019 | Jan 18 - Mar 22 | W | 6 - 9 pm | DT020 | Apr 24 - 27 | MTWR | 8:30 am - 5 pm | DT

GLOBAL WARMING AND CLIMATE CHANGEExplore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed.

COURSE: BMC 138 | 15 Hours | $400 015 | Jun 1 - 29 | R | 6 - 9 pm | DT

GOVERNMENT RELATIONSThe actions and decisions of various levels of governments in Canada impact organizations in positive and negative ways. In this overview course, you will explore what drives government decision making and learn communications methods to attempt to influence government. You will learn how to communicate effectively with government and how to build coalitions to influence government, all geared to help achieve results for you and your organization.

COURSE: BMC 223 | 30 Hours | $495 011 | May 27 - Jun 17 | S | 8:30 am - 4:30 pm | DT

HR PERSPECTIVES ON WORK — LIFE INTEGRATIONWith the changing demographics of the workforce, there is a need to assess the relationship between work life and family life and the impact they have on each other. Topics include: work and family issues; organizational and personal stress; work and family conflict; dependent care issues, including those of the sandwich generation; role conflict; marital satisfaction; work satisfaction; and workplace and government policies for dealing with multiple work and family demands.


HARASSMENT INVESTIGATIONSHarassment complaints are an increasing liability against corporations. Although many complaints may be handled on an informal level, inappropriate handling of a complaint can cause significant problems including morale, credibility and legal issues. An effective process can ensure that complaints are properly handled, investigated and resolved. Learn about the issues of harassment, and an effective investigative process to follow.



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HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICSThis course introduces you to the characteristics of effective health and safety management systems. These systems are required for the proactive management of health and safety concerns throughout an organization. They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace.

COURSE: BMC 104 | 30 Hours | $550 067 | Jan 10 - Mar 20 | Online 068 | Jan 20 - 28 | FS | 8:30 am - 5 pm | DT069 | Feb 7 - Apr 11 | T | 6 - 9 pm | DT070 | Apr 4 - Jun 12 | Online 071 | Apr 18 - 21 | TWRF | 8:30 am - 5 pm | DT072 | Jul 14 - 22 | FS | 8:30 am - 5 pm | DTPrerequisite for online sections: BMC 352 Learning Online (page 4)

HUMAN BEHAVIOUR IN ORGANIZATIONSImproved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decision-making process, employee relations, productivity, and ethical issues.

COURSE: BMC 172 | 40 Hours | $595 200 | Jan 17 - Apr 17 | Online 197 | Jan 18 - Apr 12 | W | 6 - 9 pm | DT198 | Feb 21 - Apr 4 | TR | 6 - 9 pm | DT201 | Apr 25 - Jul 24 | Online 202 | Jun 12 - 16 | MTWRF | 8:30 am - 5 pm | DT203 | Aug 14 - 18 | MTWRF | 8:30 am - 5 pm | DTPrerequisite for online sections: BMC 352 Learning Online (page 4)

HUMAN RESOURCE MANAGEMENTLearn the foundation and guidelines for an effective process of employee recruitment, evaluation and compensation. Recruitment entails: accurate job descriptions, strategies for finding the best candidate, legal considerations, effective interview techniques, and orientation of new employees. Evaluation encompasses: competency assessments and performance reviews, and individual career paths and planning. Compensation involves: monetary and non-monetary benefits, and ongoing feedback to ensure your plan is competitive and fair.

COURSE: BMC 165 | 40 Hours | $595 110 | Jan 17 - Apr 17 | Online 114 | Jan 18 - Apr 12 | W | 6 - 9 pm | DT111 | Feb 6 - 10 | MTWRF | 8:30 am - 5 pm | DT112 | Jun 12 - 16 | MTWRF | 8:30 am - 5 pm | DT113 | Aug 14 - 18 | MTWRF | 8:30 am - 5 pm | DTPrerequisite for online sections: BMC 352 Learning Online (page 4)

HUMAN RESOURCES INFORMATION MANAGEMENTHuman Resource (HR) departments are accountable for housing and using vast amounts of data that are needed to support human resource and business processes, enable business unit decisions and inform strategic planning. Explore issues around the definition, collection, and use of an electronic HR strategy (e-HR) and related information to improve information flow within and across organizational boundaries.

COURSE: BMC 208 | 15 Hours | $395 015 | Apr 18 - May 22 | Online Prerequisite: BMC 352 Learning Online (page 4)

INTEGRATED MARKETING AND COMMUNICATIONSIt is common for marketing or communications professionals to work in a corporate environment with separate marketing and communications functions, departments and even leadership. While each discipline creates distinct value for an organization, integrated marketing and communication strategies generate results that simply cannot be achieved when the two functions are kept in silos. This interactive course will cover the core building blocks of marketing communications planning. Students will build their own integrated marketing communications plans.

COURSE: BMC 293 | 20 Hours | $445 008 | Jan 24 - Mar 7 | T | 6 - 9 pm | DT

LEADERSHIP FUNDAMENTALSExamine current thinking about leadership and the functions, activities and principles of leadership in organizational settings. Discover your own leadership style and strengths, and learn strategies for developing skills and abilities. This interactive course uses case studies, role-plays, self-assessment and other activities.

COURSE: BMC 174 | 40 Hours | $595 041 | Jan 17 - Apr 17 | Online 042 | Aug 14 - 18 | MTWRF | 8:30 am - 5 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)














LEADERSHIP IN PROJECT MANAGEMENTThe difference between a good and an exemplary project is leadership. Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition in order to increase participants' comfort level with project management activities and language. Coursework will culminate with a project that integrates knowledge with practical experience of participants.

COURSE: BMC 290 | 40 Hours | $745025 | Jan 10 - Apr 4 | Online 026 | Jan 14 - Feb 11 | S | 8:30 am - 5 pm | DT024 | Apr 1 - May 6 | S | 8:30 am - 5 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

MANAGEMENT COMMUNICATIONS: INTERPERSONAL SKILLSEnhance your ability to communicate in personal and professional settings. Learn your communication style preferences. Acquire tools and techniques to build positive relationships interpersonally and in small and large groups. Strategies include effective ways of: giving and interpreting verbal and non-verbal messages, listening, giving and receiving feedback, leading meetings and giving presentations.

Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

COURSE: BMC 206 | 40 Hours | $595 121 | Jan 17 - Apr 17 | Online 122 | Feb 4 - Mar 11 | S | 8:30 am - 5 pm | DT123 | Apr 25 - Jul 24 | Online 127 | Apr 25 – Jul 24 | Online124 | May 1 - Jun 14 | MW | 6 - 9 pm | DT125 | Aug 21 - 25 | MTWRF | 8:30 am - 5 pm | DTPrerequisite for online sections BMC 352 Learning Online (page 4)

MANAGING INVESTIGATIONSLearn how to conduct professional investigations using proven methods and best practices. Topics include: the investigation process, legal issues, types of investigations including harassment and substance abuse, and properly documenting your investigations.


MARKETING PRINCIPLESUnderstand the objectives, scope and complexity of marketing, as well as the terminology and activities involved in managing the marketing function. Take a managerial approach with respect to product development, distribution, pricing and promotion. Emphasis is on: ethics, consumer behaviour, relationship marketing, market research, new product introduction, and the product life cycle.

COURSE: BMC 167 | 40 Hours | $595 045 | Apr 4 - Jul 4 | Online Prerequisite: BMC 352 Learning Online (page 4)

MEDIATING WORKPLACE DISPUTESFocus on the skills, tools, strategies and techniques designed to help you manage and mediate simple and complex disputes. Gain an understanding of the process of an effective mediation. Whether you are dealing with a dispute that can be resolved in 15 minutes or one that requires two hours, you will learn to structure the meetings to have a significant impact on the final result. Also learn how to manage the emotional climate, and work with skills and techniques to get to the heart of the matter.

COURSE: BMC 288 | 20 Hours | $445 013 | Aug 21 - 25 | MWF | 8:30 am - 4 pm | DT

Taking courses meant I would be sacrificing time with my family, but I realized it was something I had to do to improve my language skills and to learn the Canadian business culture.

Franklin Asprilla. Graduate.Certificate in Professional Management specializing in Strategic Management.

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Courses










METRICS AND MEASUREMENTWeb analytics, social media, web 2.0, mobile technology and other digital channels have opened the data floodgates but what does it all mean? Learn a framework to set-up, monitor, and measure the results of a digital media strategy or an integrated marketing campaign, digital or traditional, from beginning to end. Learn research and analysis skills, and explore marketing metrics and measurement tools for measuring your return-on-investment.


OCCUPATIONAL HYGIENE: THE BASICSDiscover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. Discuss the science and art of occupational hygiene and cover its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

COURSE: BMC 197 | 40 Hours | $630 043 | Jan 10 - Apr 10 | Online 044 | Jan 21 - Feb 25 | S | 9 am - 4:30 pm | DT045 | Apr 4 - Jul 3 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONSWith respect to Alberta's oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is for anyone interested in the environmental management, public relations, and health and safety fields in the oil and gas industry. Develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

COURSE: BMC 298 | 30 Hours | $550 014 | Jan 31 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

PERFORMANCE MANAGEMENTHelping employees attain optimal performance is essential if organizations are to remain competitive in today’s marketplace. Gain knowledge and skills in understanding the underpinnings and dynamics of employee performance, and learn how to use a foundational framework to partner with employees for success. Learn approaches to prepare for and conduct performance reviews, and become more comfortable with performance and career dialogues.


PERSONNEL SECURITYHow do you ensure a secure and safe environment for employees and contractors in the workplace? Learn the security risks faced by organizations when dealing with personnel issues and what can be done to mitigate those risks. Topics include: screening for employees and contractors, the legal issues that need to be considered, workplace security best practices, travel security, and contingency plans for executive protection, workplace violence, other threats common to the workplace, special events, and international operations.

COURSE: BMC 127 | 20 Hours | $445 012 | Feb 21 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

PHYSICAL SECURITY PLANNINGSystems and procedures for building and facilities security are covered. Topics include: keying, card access technologies and intrusion alarm systems, lighting, barriers, monitoring systems, closed circuit television, alarms, and suppression systems for fire control. Within a context of security planning, topics include: design, building and facilities surveys, threat assessment, risk analysis and strategies for reducing identified risk.


PROJECT MANAGEMENT: LEVEL IThis overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK Guide) — Fifth Edition. The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for scope, time, cost, and risk management, with quality, human resources, communications, procurement, and stakeholder management also included.

COURSE: BMC 299 | 40 Hours | $745044 | Jan 10 - Apr 4 | Online 045 | Jan 10 - Apr 4 | T | 6 - 9 pm | DT046 | Jan 16 - 24 | MTW | 8:30 am - 5 pm | DT047 | Feb 25 - Mar 25 | S | 8:30 am - 5 pm | DT042 | Apr 18 - May 30 | TR | 6 - 9 pm | DT043 | Apr 24 - May 2 | MTW | 8:30 am - 5 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

PROJECT MANAGEMENT: LEVEL IIThis advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK Guide) — Fifth Edition will enhance the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, in this level, the objective is the development of project control skills.

COURSE: BMC 266 | 40 Hours | $745 037 | Jan 10 - Apr 4 | Online 038 | Jan 12 - Apr 6 | R | 6 - 9 pm | DT036 | May 24 - 30 | WRF | 8:30 am - 5 pm | DTPrerequisite: BMC 299 Project Management: Level I; and, for online section, BMC 352 Learning Online (page 4)















RISK MANAGEMENT PRINCIPLES AND PRACTICESDevelop an enterprise-wide perspective of risk by applying risk management concepts to four major categories: hazard (insurable), operational, financial, and strategic. This course broadens our understanding of risk management from its traditional focus on accidental losses to include all risks an organization may face. Learn about global risk management standards such as ISO 31000 and the COSO ERM — Integrated Framework, and discuss various risk identification and analysis techniques in detail. Apply rudimentary analytical tools to assess financial risk in areas of financial leverage, liquidity risk, and capital investment risk. Risk oversight, monitoring, and assurance are discussed from the perspective of governance and internal control. This course relies heavily on insurance based content consistent with risk assessment and risk management principles.

COURSE: BMC 327 | 40 Hours | $595 009 | Jan 17 - Apr 17 | Online 011 | Jan 19 - Apr 13 | R | 6 - 9 pm | DT010 | Apr 22 - May 27 | S | 8:30 am - 5 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

SECURITY LAWThis overview of the Canadian legal system emphasizes the legal matters of interest to security personnel. Topics include: the Canadian court system; criminal law and evidence; contract, company and real property law, including the protection of technology and information; labour law and collective bargaining; and laws regulating the security industry.


RISK ASSESSMENT AND TREATMENTRisk assessment processes help organizations to identify non-speculative and speculative risks, and make decisions regarding whether risk treatment is needed. Gain a broad understanding of assessment and treatment techniques that can help an organization to prepare for, and effectively deal with, potential hazards or insurable risks. Understand a number of risk control techniques and their application to situations involving accidental loss to property, personnel, environment and income. Discuss emerging risks in social media, regulations, supply chain management, crime and cyber space.

COURSE: BMC 326 | 40 Hours | $595 011 | Jan 17 - Apr 11 | T | 6 - 9 pm | DT013 | Jan 17 - Apr 17 | Online 012 | May 2 - Jun 13 | TR | 6 - 9 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

RISK FINANCINGGain a broad overview of risk financing as one of numerous risk treatment options. Techniques for estimating hazard-related losses and transferring hazard loss through the use of insurance are examined. This course focuses on alternative financing techniques for hazard risk including insurance, self-insurance, retrospective rating, captive insurance, and contractual risk transfer. Methods for transferring financial and hazard risk to capital markets are explored in detail.

COURSE: BMC 182 | 40 Hours | $595 030 | Jan 16 - Apr 24 | M | 6 - 9 pm | DT032 | Jan 17 - Apr 17 | Online031 | May 1 - Jun 14 | MW | 6 - 9 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

PUBLIC RELATIONSOrganizations, including corporations, government and not-for-profit, understand the important role of strategic communications in their success. This course is for you if you: are a beginning practitioner responsible for communications, work in conjunction with the communications team within your organization, or want to better understand the valuable contributions communications can make to organizations and the community. What is public relations and its various elements? What is its strategic role and how does it fit within a broader communications context, including marketing and advertising, research, and future trends?

COURSE: BMC 119 | 40 Hours | $595 034 | May 6 - Jun 10 | S | 8:30 am - 5 pm | DT

RECRUITMENT AND SELECTIONIn the battle for talent, the recruitment and selection function takes on increased organizational significance. This course offers a comprehensive overview of recruitment and selection methods, tools, and resources. Topics include: internal and external recruitment, conventional and e-cruitment methods, interview methods and techniques, use of psychometric tools, referencing, employment contracts and a successful launch.

COURSE: BMC 178 | 30 Hours | $495 062 | Feb 1 - Apr 5 | W | 6 - 9 pm | DT063 | Mar 28 - Jun 5 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)


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STAKEHOLDER ENGAGEMENTStakeholder engagement is the involvement of a person, group or organization in a decision-making process. This is becoming increasingly important for organizations as their decisions can potentially impact key stakeholders. Stakeholder engagement is critical to the successful implementation of decisions and vital in the building of ongoing dialogue and relationships.

COURSE: BMC 357 | 20 Hours | $445 002 | Feb 25 - Mar 11 | S | 8:30 am - 4 pm | DT

STRATEGIC PLANNINGLearn the concepts and processes of strategic planning, and understand why it is essential for the success of your organization. Discover how to set strategic objectives and action plans in order to realize your mission. Experience a planning session firsthand from defining the vision to identifying the activities needed to meet stated outcomes.


STRATEGIC PLANNING FOR PUBLIC RELATIONSHow is your company or organization managing its reputation? How is it building and managing relationships that determine its success? Strategic communications planning is the process of aligning communications with corporate strategies and organizational goals. It is the process of stepping away from daily concerns to consider how communications activities can best support and contribute to achieving an organization’s vision and objectives. Cultivate an understanding of strategic communication planning in keeping with established standards of professional excellence. Develop a communications strategy and tactical plans that will help you to create and leverage communication resources effectively to maximize relationships with stakeholders and minimize risk.

COURSE: BMC 318 | 30 Hours | $495 005 | Jan 18 - Mar 22 | W | 6 - 9 pm | DT

STRATEGIC SELLINGLearn effective relationship selling skills and how to build a strategic sales plan to help you win new business. Relationship selling skills build your client base and foster repeat business. The strategic selling plan provides action steps for moving forward. Use a real selling situation for your course project. New or experienced sales people, business professionals, and small business owners will find this course of interest.

COURSE: BMC 294 | 20 Hours | $445 007 | Aug 15 - 17 | TWR | 8:30 am - 4 pm | DT

STRESS AND FATIGUE MANAGEMENTResearch tells us that fatigue is four times more likely to cause workplace impairment than drugs or alcohol, and that stress impacts overall worker well-being and work performance. Learn to mitigate these hazards and improve workplace environments. Gain an understanding of the science and workplace factors influencing stress and fatigue. Learn strategies to recognize and assess stress and fatigue risks and learn how to implement current best practices to effectively manage these hazards.


WRITING IN THE WORKPLACESuccessful communicators know that effective writing is essential in a variety of professions. Develop your writing skills by working on correspondence, such as letters, memos, and email; as well as summaries and reports. Topics include: composition, writing clearly, grammar, sentence structure, writing across cultures, and ethical writing. Feedback on your writing is provided by peers as well as by the instructor.

COURSE: WRI 150 | 40 Hours | $725 008 | Jan 10 - Apr 11 | T | 6 - 9 pm | DT011 | Jan 10 - Mar 20 | Online 012 | Apr 4 - Jun 12 | Online 013 | May 23 - Jul 31 | Online 014 | May 8 - 12 | MTWRF | 8 am - 4:30 pm | DT015 | Jul 17 - 21 | MTWRF | 8 am - 4:30 pm | DTPrerequisite for online sections: BMC 352 Learning Online (page 4)

BUSINESS PROCESS403.220.2988 [email protected]

Courses in this area are offered in collaboration with professional organizations.

More information is available at conted.ucalgary.ca/designations. Click Procept Associates Ltd for information on Business Continuity Management. Click SatiStar Management Consulting for information on Lean Six Sigma Green Belt certification.

LEAN SIX SIGMA GREEN BELT TRAININGThis five-day workshop teaches a globally-recognized methodology for rapidly and dramatically improving the output of their business processes. Participants learn how to improve their processes to maximize throughput, reduce costs and cycle time and improve overall quality. This methodology, used world-wide, provides a reliable approach for rapidly achieving world class business performance improvement.

COURSE: PDS 233 | 35 Hours | $2,795 007 | Mar 6 - 10 | MTWRF | 8:30 am - 4:30 pm | Main










mailto:business.conted%40ucalgary.ca?subject=Business%20Process%20%7C%20Request%20for%20Information




CHANGE MANAGEMENT NEW

403.220.2988 [email protected]

Courses in this area may be taken on their own or for credit toward the Change Management Certificate. For more information on this new certificate, go to conted.ucalgary.ca/change

CHANGE MANAGEMENT THEORY AND APPLICATION NEW In the 21st century, organizations and workplaces experience constant change. Changes in leadership, organizational structure, operational systems and business culture impact business outcomes and the individuals involved. In this introduction to change theory, the underlying human behaviour elements and organizational processes will be integral as the focus is on the people impacted by change and those leading and managing it. Learn organizational change strategies through different lenses and frameworks, and examine interventions and tools to plan and manage the change process. Learn technique and tactics to facilitate change within an organization, through engaged processes.


CHANGE STRATEGY AND PLANNINGExamine readiness for change at both the organizational level and the stakeholders’ level. Discuss a framework for planning change while ensuring accountability measures are in place for everyone involved. Consider the risks and financial costs associated with change and how they should affect an organization’s change plan, while aligning it with the organization’s goals, strategies and culture.


CONFLICT MANAGEMENTLearn how to deal effectively with the conflicts that are frequently part of workplace life. Gain an understanding of your conflict management style and develop strategies and skills to deal with individual and team conflict situations. Improve relationships and increase personal productivity. These are the results that effectively managed conflict can provide.

COURSE: BMC 212 | 20 Hours | $445 088 | Feb 9 - Mar 23 | R | 6 - 9 pm | DT089 | Apr 18 - Jun 5 | Online 090 | Jul 11 - Aug 1 | TR | 6 - 9 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

EMOTIONAL INTELLIGENCE: THE LEADER’S ADVANTAGEGood leaders use their emotional intelligence to increase their personal and interpersonal effectiveness. Emotional intelligence can be learned, developed, and enhanced. Discover your EQ, learn how to relate concepts and competencies of emotional intelligence to leadership effectiveness, and create practical strategies to foster your emotional intelligence in the workplace.

COURSE: BMC 115 | 15 Hours | $395030 | Mar 2 - 30 | R | 6 - 9 pm | DT031 | Jul 17 - 18 | MT | 8:30 am - 4:30 pm | DT

EMPLOYEE COMMUNICATIONSLearn how to align appropriate communication methods with audience information needs, cultivate desired leader behaviour as a powerful message-sharing technique, serve as an internal consultant to project teams and business units, and evaluate desired communication outcomes, and more. This course will be of interest to both communications and human resources professionals. Proficiency: A solid understanding of the public relations function or the Public Relations course.

COURSE: BMC 242 | 20 Hours | $445011 | Jul 25 - 27 | TWR | 8:30 am - 4 pm | DT

I was promoted from a generalist role to an HR manager as a direct result of completing the Human Resource Management Certificate.

Lisa Graham. Graduate.Human Resource Management Certificate.

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Courses

mailto:business.conted%40ucalgary.ca?subject=Change%20Management%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/change









EVALUATING AND SUSTAINING CHANGETo sustain any change initiative, stakeholders have to truly adopt the change. Discuss methods for reinforcing new behaviours and processes and establishing guidelines that lead to a change-friendly culture that promotes growth. Focus equally on the crucial phases of managing a change process including completion of change management efforts, evaluation of expected outcomes, and reporting. Explore methods for monitoring and measuring change results. Learn how to apply current models of reporting to stakeholders and discuss how to communicate plans for sustaining change.

COURSE: BMC 361 | 20 Hours | $445 001 | May 16 - Jun 27 | T | 6 - 9 pm | DT

HUMAN BEHAVIOUR IN ORGANIZATIONSImproved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decision-making process, employee relations, productivity, and ethical issues.

COURSE: BMC 172 | 40 Hours | $595 200 | Jan 17 - Apr 17 | Online 197 | Jan 18 - Apr 12 | W | 6 - 9 pm | DT198 | Feb 21 - Apr 4 | TR | 6 - 9 pm | DT201 | Apr 25 - Jul 24 | Online 202 | Jun 12 - 16 | MTWRF | 8:30 am - 5 pm | DT203 | Aug 14 - 18 | MTWRF | 8:30 am - 5 pm | DTPrerequisite for online sections: BMC 352 Learning Online (page 4)

IMPLEMENTING CHANGELearn the necessary elements required to lead the implementation of a change plan from initiation to execution. Focus on communication with involved parties and discuss the rationale behind change and the phases in the change process. Examine readiness for change at both the organizational level and the individual stakeholder’s level. Discuss a framework for developing a strategy for facilitating change within an organization through engaged processes. Consider change risks, sponsorship alignment, stakeholder engagement and financial costs associated with change. Explore how these aspects affect an organization’s change plan and the importance of aligning with the organization’s goals, strategies and culture. Learn how to use a collaborative approach to change while managing the activities of the change team.

COURSE: BMC 360 | 20 Hours | $445 001 | Mar 28 - May 9 | T | 6 - 9 pm | DT002 | Aug 15 - 17 | TWR | 8:30 am - 4 pm | DT


COURSE: BMC 299 | 40 Hours | $745044 | Jan 10 - Apr 4 | Online 045 | Jan 10 - Apr 4 | T | 6 - 9 pm | DT046 | Jan 16 - 24 | MTW | 8:30 am - 5 pm | DT047 | Feb 25 - Mar 25 | S | 8:30 am - 5 pm | DT042 | Apr 18 - May 30 | TR | 6 - 9 pm | DT043 | Apr 24 - May 2 | MTW | 8:30 am - 5 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

COMPUTER AND BUSINESS TECHNOLOGY403.220.2988 [email protected]

This area includes a wide array of computer and business technology related courses. Each of these courses is eligible for credit in one or more of the following programs.

CERTIFICATE PROGRAMS:

· Business Intelligence and Analytics· Database Administration· Document Management· Front-End Web Development· Graphic Design· IT Fundamentals· Integrated Digital Media· .NET Application Development· Office Applications· Video Game Development for

Secondary School Students· Video Production

Students are advised to review their own certificate requirements to ensure their selected course is eligible for credit. For details, go to conted.ucalgary.ca/certificates

DESIGNATION PROGRAM:In collaboration with Procept Associates Ltd:

· ITIL V3 Foundation Certificate in IT Service Management

For information, go to conted.ucalgary.ca/designations, see Procept Associates Ltd and click on IT Service Management.

ADOBE ILLUSTRATORIn this course, the key features of Illustrator will be covered, including how to use the core drawing and shape tools, the transformation and reshaping features, text, the Pen tool, and exporting and printing files.

COURSE: ICT 437 | 30 Hours | $825 034 | Jan 10 - Mar 14 | T | 6 - 9 pm | Main035 | Jan 10 - Mar 14 | T | 6 - 9 pm | Online









mailto:business.conted%40ucalgary.ca?subject=Computer%20and%20Business%20Technology%20%7C%20Request%20for%20Information





ADOBE ILLUSTRATOR ADVANCEDDiscover the versatility of vector illustration and design in this advanced Adobe Illustrator course. Go beyond the basics of digital illustration, such as advanced 3D effects, perspective drawing, and combining Illustrator with other Adobe applications. Explore developing digital graphic design projects and mastering the colour harmonies, professional logo design, gradient mesh, and graphs and pictographs. Finally, develop your creativity in designing Web interface, wireframe, colour and graphics, Web style guidelines, and banner animation.

COURSE: ICT 665 | 30 Hours | $825 009 | Apr 13 - Jun 15 | R | 6 - 9 pm | Main010 | Apr 13 - Jun 15 | R | 6 - 9 pm | Online Prerequisite: ICT 437 Adobe Illustrator

ADOBE INDESIGNThis course examines the essential capabilities of InDesign by learning the workspace and features; creating documents and managing pages; using text, graphics and colour; formatting, managing and transforming objects and more.

COURSE: ICT 578 | 30 Hours | $875 024 | Apr 12 - Jun 14 | W | 6 - 9 pm | Online Prerequisites: ICT 436 Adobe Photoshop; and, ICT 437 Adobe Illustrator

ADOBE PHOTOSHOPThis course examines the essential capabilities of Photoshop, from correcting colour to retouching portraits, navigation, resolution, cropping, selecting, printing, making web graphics, and providing in-depth information and real-world context needed by serious students who want to master this application.

COURSE: ICT 436 | 30 Hours | $825 052 | Jan 11 - Mar 15 | W | 6 - 9 pm | Main053 | Jan 11 - Mar 15 | W | 6 - 9 pm | Online

ADOBE PHOTOSHOP ADVANCEDAdobe Photoshop Advanced is a project-based course that explores the advanced application techniques including: creating special effects, advanced layer techniques, professional portrait retouching, designing with multiple images, working with 3D images, creating Webpage navigation, wireframing and making GIF animations. Real-world projects and case studies will provide a mastery of skills from intermediate to advanced levels.

COURSE: ICT 664 | 30 Hours | $875 009 | Apr 11 - Jun 13 | T | 6 - 9 pm | Main010 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online Prerequisite: ICT 436 Adobe Photoshop

ADVANCED DATA TRANSFORMATIONThis course will provide instruction on architecture decisions when approaching a BI system, how to choose your technology and approach, building systems for growth and scalability, and ETL best practices. Real examples will be presented and students will develop a set of tools to help assess and make decisions regarding the technical architecture of a BI solution.

COURSE: ICT 772 | 30 Hours | $975 002 | Apr 10 – Jun 26 | M | 6 - 9 pm | MainPrerequisites: ICT 704 Building a Data Warehouse ; or, ICT 706 Data Preparation and Dimensional Modeling

AGILE SOFTWARE DEVELOPMENTThis course introduces students to Agile Software Development principles and processes with an emphasis on Scrum.

COURSE: ICT 716 | 30 Hours | $825 002 | Jan 9 - Mar 20 | M | 6 - 9 pm | Main

BUILDING ADVANCED WEB APPLICATIONS WITH ASP .NET AND C#Expand essential skills building web applications using Microsoft .NET technology acquired in the prerequisite course, ICT 713, into the areas of incorporating ADO.NET database programming into ASP.NET, programming and using web services, and exploring modern approaches to web programming with Ajax applications and ASP.NET MVC.

COURSE: ICT 715 | 30 Hours | $825 001 | Apr 13 - Jun 15 | R | 6 - 9 pm | Online Prerequisite: ICT 713 Building Web Applications with Microsoft ASP.NET and C#

BUILDING DATABASE APPLICATIONS WITH MICROSOFT ADO.NET AND C#This course provides students with the essential skills to build database applications using modern development technologies and practices.

COURSE: ICT 714 | 30 Hours | $825 005 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online Prerequisites: ICT 128 Relational Databases Fundamentals; and, ICT 710 Computer Programming Level 1

BUILDING WEB APPLICATIONS WITH MICROSOFT ASP.NET AND C#This course provides students with the essential skills to build web applications using modern development technologies and practices.

COURSE: ICT 713 | 30 Hours | $825 005 | Jan 11 - Mar 15 | W | 6 - 9 pm | Online Prerequisite: ICT 580 HTML5 and CSS3; and, ICT 710 Computer Programming Level 1


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BUSINESS ANALYTICS INTRODUCTIONThis course explores business analytics techniques to formulate and solve business problems and to support managerial decision making. Students will learn how to use and apply Excel and Excel add-ins to solve business problems.

COURSE: ICT 771 | 30 Hours | $975 001 | Apr 12 - Jun 14 | W | 6 - 9 pm | Main002 | Apr 12 - Jun 14 | W | 6 - 9 pm | Online

BUSINESS INTELLIGENCE SELF-SERVICEThis course focuses on the self-service approach to BI. Students will learn the tools and applications that allow business managers to create personalized reports and analytical queries. Focus will be given to standard reporting tools, advanced spreadsheet and dash boarding with some attention given to OLAP technologies.

COURSE: ICT 701 | 30 Hours | $975 007 | Apr 11 - Jun 13 | T | 6 - 9 pm | Main008 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online

COMPUTER PROGRAMMING LEVEL 1This course is the first in a series of three computer programming courses that introduces students to the fundamentals of the C# programming language, the Visual Studio Integrated Development Environment and the .NET framework. Students will also be introduced to the Software Development Lifecycle and Agile development methodologies.

COURSE: ICT 710 | 30 Hours | $825 015 | Jan 12 - Mar 16 | R | 6 - 9 pm | Main016 | Jan 12 - Mar 16 | R | 6 - 9 pm | Online

COMPUTER PROGRAMMING LEVEL 2This course is the second in a series of three computer programming courses that introduces students to the C# programming language, Visual Studio, the .NET framework, software development processes, and Agile methodologies.

COURSE: ICT 711 | 30 Hours | $825 013 | Apr 11 - Jun 13 | T | 6 - 9 pm | Main014 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online Prerequisite: ICT 710 Computer Programming Level 1

CORPORATE DOCUMENTATION CONTROLCorporate Documentation Control is designed to educate individuals on the requirements of managing corporate governance documentation.

COURSE: ICT 743 | 30 Hours | $825 003 | Apr 11 - Jun 13 | Online

DATA ANALYSIS AND PRESENTATIONIn this course, students will learn to create useful analysis for the business within a functional reporting framework. Also, students will learn to gather the right requirements and ask the right business questions to create dashboards and reports for presenting the results of business analysis using the MAD framework.

COURSE: ICT 707 | 30 Hours | $975 003 | Apr 13 - Jun 15 | R | 6 - 9 pm | Main004 | Apr 13 - Jun 15 | R | 6 - 9 pm | Online

DATA MODELING FOR IT PROJECTSThis course will introduce students to the various skills and techniques that are used to model relational databases.

COURSE: ICT 287 | 30 Hours | $825 008 | Apr 12 - Jun 14 | W | 6 - 9 pm | Online

I already have a degree in computer science, but upgrading and updating is essential in this field. My new credentials show that I'm staying on top of changes in the industry.

Shawna Hansen. Graduate.Certificate in .NET Development.Certificate in IT Fundamentals.

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DATA PREPARATION AND DIMENSIONAL MODELINGThis course will help business and technical people, providing training and exposure that is necessary for both development and the effective use of common data systems.

COURSE: ICT 706 | 30 Hours | $975 001 | Jan 10 - Mar 14 | T | 6 - 9 pm | Main002 | Jan 10 - Mar 14 | T | 6 - 9 pm | OnlinePrerequisite: ICT 128 Relational Databases Fundamentals

DIGITAL PRODUCT DESIGNIn the current digital culture, output is viewed as products and clients are users. Products might be websites, apps or wikis that are consumed on a variety of devices including smartphones, tablets, desktops and TV’s.

COURSE: ICT 667 | 30 Hours | $825 003 | Apr 10 - Jun 26 | M | 6 - 9 pm | Online Prerequisites: ICT 436 Adobe Photoshop; and, ICT 437 Adobe Illustrator

DOCUMENT MANAGEMENT PRINCIPLESDocument Management Principles is designed to educate individuals in the technical elements and best practices of applied project document management.

COURSE: ICT 742 | 30 Hours | $825 002 | Jan 17 - Mar 21 | Online

FACILITY DOCUMENTATION CONTROLFacility Documentation Control will establish the groundwork required to manage incoming documentation to a facility pre, post and during construction as well as understand how to control documentation created on a site.

COURSE: ICT 747 | 30 Hours | $825 002 | Jan 19 - Mar 23 | Online

GATHERING REQUIREMENTS FOR BI PROJECTSThis course will introduce students to the tools, techniques and best practices that are used to define and manage business requirements for Business Intelligence projects.

COURSE: ICT 705 | 30 Hours | $975 005 | Jan 12 - Mar 16 | R | 6 - 9 pm | Main006 | Jan 12 - Mar 16 | R | 6 - 9 pm | Online

HTML5 AND CSS3HTML5 and CSS3 introduces students to current web standards, design, and development practices, with emphasis on usability, cross-browser compatibility, accessibility, search engine optimization, and responsive web design. Students learn how to separate defining web page’s contents (HTML5) from presentation concerns (CSS3), and become familiar with a variety of tools in both areas.

COURSE: ICT 580 | 30 Hours | $825 020 | Jan 12 - Mar 16 | R | 6 - 9 pm | Online

HTML5 AND CSS3 WITH JQUERYThis course has been designed to introduce students who already have a basic background in HTML, CSS and JavaScript, to the current methodologies of responsive web design and progressive enhancement that will help you to deliver the best possible web experience to the widest possible audience.

COURSE: ICT 581 | 30 Hours | $825 011 | Apr 12 - Jun 14 | W | 6 - 9 pm | MainPrerequisite: ICT 580 HTML5 and CSS3; and, ICT 442 JavaScript and the DOM

HISTORY OF VIDEO PRODUCTIONA theoretical and technical understanding of the history, theory and art form of motion picture and new media technologies is key to learning critical concepts of the moving image.

COURSE: ICT 560 | 30 Hours | $825 008 | Apr 13 - Jun 15 | W | 6 - 9 pm | Main

JAVASCRIPT ADVANCEDThis course will begin with a brief review of JavaScript basics and jump right into the object-oriented nature of the language, it will then continue with an exploration of JavaScript design patterns and end with an advanced look at some of the more popular framework libraries like jQuery as well as HTML5 JavaScript API.

COURSE: ICT 443 | 30 Hours | $825 011 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online Prerequisites: ICT 442 JavaScript and the Dom; and, ICT 580 HTML5 and CSS3

JAVASCRIPT AND THE DOMJavaScript has become one of the most important and in-demand programming languages in the web development industry. Whether one writes JavaScript code from scratch or uses JavaScript libraries such as JQuery, and AngularJS, almost all modern websites employ JavaScript today. This course has been designed for anyone who needs to do front-end web development with JavaScript. This includes web designers who use HTML and CSS and would like to build rich Internet applications and server-side developers who use languages like PHP, ASP.NET or Ruby on Rails and would to add JavaScript programming to their skill sets.

COURSE: ICT 442 | 30 Hours | $825 016 | Jan 10 - Mar 14 | T | 6 - 9 pm | Online Prerequisite: ICT580 HTML5 and CSS3

MICROSOFT ACCESS LEVEL 1Microsoft Access Level 1 has been designed to re-enforce workforce skills. Students learn to create and manage a database, and build tables and forms. Students will work on real-world problems like the ones they will encounter in the workforce ensuring they are ready for real professional challenges.

COURSE: ICT 420 | 14 Hours | $575 029 | Jan 18 - 25 | W | 8:30 am - 4:30 pm | Main


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MICROSOFT ACCESS LEVEL 2Microsoft Access Level 2 teaches students how to use advanced commands to work with forms, reports, designing tables, and manipulating queries. Students will learn a variety of commands, functions, and database capabilities.

COURSE: ICT 421 | 14 Hours | $575 024 | Feb 21 - 28 | T | 8:30 am - 4:30 pm | MainPrerequisite: ICT 420 Microsoft Access Level 1

MICROSOFT ACCESS LEVEL 3Microsoft Access Level 3 teaches students how to use advanced commands to work with forms, reports, designing tables, manipulating queries, as well as using subforms or subreports. Students will learn a variety of commands, functions, and database capabilities.

COURSE: ICT 422 | 14 Hours | $575 021 | Apr 20 - 27 | R | 8:30 am - 4:30 pm | MainPrerequisite: ICT 420 Microsoft Access Level 1; and, ICT 421 Microsoft Access Level 2

MICROSOFT EXCEL LEVEL 1Microsoft Excel Level 1 has been designed to reinforce workforce skills. Students learn to create and edit professional-looking spreadsheets for a variety of purposes and situations. Students work on real-world problems like the ones they will encounter in the workplace ensuring they are ready for real professional challenges.

COURSE: ICT 415 | 14 Hours | $575 057 | Apr 19 - 26 | W | 8:30 am - 4:30 pm | Main

MICROSOFT EXCEL LEVEL 2Microsoft Excel Level 2 teaches students how to apply basic skill sets along with some intermediate to advanced functions to manage and audit numerical reports. Students will learn to create and manipulate charts, work with different types of graphics, look at various methods of analyzing, organizing, linking and sharing workbooks, learn to use advanced formatting features.

COURSE: ICT 416 | 14 Hours | $575 053 | May 4 - 11 | R | 8:30 am - 4:30 pm | MainPrerequisite: ICT 415 Microsoft Excel Level 1

MICROSOFT EXCEL LEVEL 3Microsoft Excel Level 3 teaches the information worker how to work with different types of documents using a variety of core and intermediate features to create and edit professional-looking spreadsheets for a variety of purposes and situations. Students will look at productivity tools to increase data entry, features to enable collaboration with others, and use various commands to analyze large numerical reports.

COURSE: ICT 417 | 14 Hours | $575 030 | Jun 8 - 15 | R | 8:30 am - 4:30 pm | MainPrerequisite: ICT 415 Microsoft Excel Level 1; and, ICT 416 Microsoft Excel Level 2

MICROSOFT MACROS AND VBA LEVEL 1Take full advantage of Microsoft Office suite by automating routine tasks. No matter which application you’re using, there are some tasks you perform dozens of times, such as typing a section of text, running a series of menu commands, or formatting a document in a particular way. Learn how to accomplish the same tasks by incorporating them into a macro that requires just a few mouse clicks or keystrokes.

COURSE: ICT 427 | 14 Hours | $625 030 | Feb 22 - Mar 1 | W | 8:30 am - 4:30 pm | Main

MICROSOFT MACROS AND VBA LEVEL 2Microsoft Macros and VBA Level 2 continues from Level 1 exploring the advanced features of VBA programming. Students will learn how to write programs that control Microsoft Excel. You will receive dozens of example macros that will provide you with practical, business-oriented tools that you can use right away to improve your productivity.

COURSE: ICT 428 | 14 Hours | $625 027 | Jun 6 - 13 | T | 8:30 am - 4:30 pm | MainPrerequisite: ICT 427 Microsoft Macros and VBA Level 1

MICROSOFT OUTLOOK LEVELS 1 AND 2Microsoft Outlook Levels 1 and 2 teaches how to: create, edit, send and manage messages; use features for tracking; manage attachments; manage email folders; create signatures; create and modify appointments, meetings, contacts, notes and tasks; work with data files; create search folders; manage auto replies; use RSS; manage security; share calendar and contacts.

COURSE: ICT 454 | 14 Hours | $525 020 | Jan 31 - Feb 7 | T | 8:30 am - 4:30 pm | Main

I had to work hard and I had to focus to get through the program, but it was a very good experience for me. And now, I recommend this program to others.

Gerardo Arzola. Graduate.Certificate in Database Administration.

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MICROSOFT POWERPOINT LEVELS 1 AND 2Learn to create and manage presentations. Topics include: add and edit text; create templates; add and modify slides layouts and themes; add and modify WordArt, graphics, shapes or illustrations, SmartArt, tables and charts; create and modify slide masters; add, remove and create custom animations; use slideshow features; create a presentation from an outline; import slides; insert hyperlinks, media clips and sounds; view and manage markups and comments; add signatures and security; remove hidden data; create self-running presentations and publish to a web server.

COURSE: ICT 456 | 14 Hours | $525 021 | May 3 - 10 | W | 8:30 am - 4:30 pm | Main

MICROSOFT PROJECT LEVELS 1 AND 2Microsoft Project Levels 1 and 2 teaches robust project management tools with the right blend of usability, power, and flexibility, so the user can manage projects more efficiently and effectively. Stay informed and control project work, schedules, and finances; keep project teams aligned; and be more productive through integration with familiar Microsoft Office system programs, powerful reporting, guided planning, and flexible tools. Learn to better organize projects and people. Discover core tools to manage schedules and resources independently.

COURSE: ICT 582 | 14 Hours | $575 013 | Feb 8 - 15 | W | 8:30 am - 4:30 pm | Main

MICROSOFT SQL SERVER ADMINISTRATION LEVEL 1This course introduces students to the fundamentals of managing and administering SQL servers and databases. Topics include SQL Server installation and configuration, server and data security, backup/restore and server automation.

COURSE: ICT 680 | 30 Hours | $975 009 | Jan 11 - Mar 15 | W | 6 - 9 pm | Main010 | Jan 11 - Mar 15 | W | 6 - 9 pm | Online Prerequisites: ICT 128 Relational Databases Fundamentals; and, ICT 678 Microsoft SQL Server Development Level 1

MICROSOFT SQL SERVER ADMINISTRATION LEVEL 2This course builds upon the concepts learned in the SQL Server Administration Level 1 course and explores the more advanced topics involved in SQL Server administration and management. Topics include server high availability, auditing, performance monitoring and indexing.

COURSE: ICT 681 | 30 Hours | $975 009 | Apr 13 - Jun 15 | R | 6 - 9 pm | Main010 | Apr 13 - Jun 15 | R | 6 - 9 pm | Online Prerequisites: ICT 128 Relational Database Fundamentals; ICT 678 SQL Server Development Level 1; and, ICT 680 Microsoft SQL Server Administration Level 1

MICROSOFT SQL SERVER DEVELOPMENT LEVEL 2This course builds on the basic principles of the Transact-SQL (T-SQL) programming language, allowing you to dive deeper into data and produce critical business information. Topics include how to write stored procedures, functions and triggers as well as producing XML data. In addition, the .NET Common Language Runtime (CLR) is introduced.

COURSE: ICT 679 | 30 Hours | $925 008 | Jan 9 - Mar 20 | M | 6 - 9 pm | Online Prerequisites: ICT 128 Relational Databases Fundamentals; and, ICT 678 Microsoft SQL Server Development Level 1

MICROSOFT SHAREPOINT LEVELS 1 AND 2Students will learn how to create and format content, manage SharePoint sites, participate in user communities, configure and consume site search results, and integrate SharePoint services with Microsoft Office applications.

COURSE: ICT 674 | 14 Hours | $575 011 | Jun 7 - 14 | W | 8:30 am - 4:30 pm | Main

MICROSOFT WORD LEVEL 1This course teaches students how to create and edit documents, save, open and close documents, apply formatting options, set tabs and indents, change the view mode, manipulate the text using features such as copy/paste, and preview/print documents.

COURSE: ICT 412 | 14 Hours | $525 022 | Jan 17 - 24 | T | 8:30 am - 4:30 pm | Main

MICROSOFT WORD LEVEL 2Microsoft Word Level 2 teaches students intermediate skills that can be combined with basic skills to create more complex documents. Students will learn features such as creating and formatting tables, inserting and modifying pictures or shapes, learn what merging means in relation to mass mailings, and look at different ways of sharing documents with others.

COURSE: ICT 413 | 14 Hours | $525 022 | Feb 9 - 16 | R | 8:30 am - 4:30 pm | MainPrerequisite: ICT 412 Microsoft Word Level 1

MICROSOFT WORD LEVEL 3Microsoft Word Level 3 teaches students how to use a variety of intermediate and advanced features to create and format business documents such as online forms, personalized mailings, or cites reference sources. Students will learn about automating tasks using merge features, referencing sources used in a document, organizing information by sorting and outlining, protecting documents, and collaborating on documents with others.

COURSE: ICT 414 | 14 Hours | $525 019 | May 2 - 9 | T | 8:30 am - 4:30 pm | MainPrerequisite: ICT 413 Microsoft Word Level 2


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RELATIONAL DATABASES FUNDAMENTALSThis course introduces students to the principles behind designing a well formed relational database management system (RDMS) that optimizes the storage and retrieval of data. In addition, students will learn how to utilize the SQL language for creating, manipulating and securing the various database objects that are used in a RDMS.

COURSE: ICT 128 | 30 Hours | $825 035 | Jan 10 - Mar 14 | T | 6 - 9 pm | Main036 | Jan 10 - Mar 14 | T | 6 - 9 pm | Online 037 | Apr 10 - Jun 26 | M | 6 - 9 pm | Main038 | Apr 10 - June 26| M | 6 - 9 pm | Online

USER EXPERIENCE DESIGNElements of user experience design include visual and graphic design, communication design, information design, interaction design, interface design, usability and accessibility.

COURSE: ICT 564 | 30 Hours | $825 005 | Jan 9 - Mar 20 | M | 6 - 9 pm | Main006 | Jan 9 - Mar 20 | M | 6 - 9 pm | Online

VENDOR DOCUMENTATION CONTROLVendor Documentation Control is designed to educate individuals in setting standards for submitting and receiving documentation created as a result of an order placement.

COURSE: ICT 744 | 30 Hours | $825 003 | Apr 13 - Jun 15 | Online

MOTION GRAPHICSThis course explores the emerging world of film and television visual effects production using Adobe AfterEffects. Students will learn to create and animate text, images, and video for web, TV, and digital displays. Students should have access to a digital video camera and the ability to connect it to a computer to capture footage.

COURSE: ICT 554 | 30 Hours | $875 005 | Jan 12 - Mar 16 | R | 6 - 9 pm | Online Prerequisite: ICT 551 Video Production

PROGRAM STRATEGY FOR BI PROJECTSThis course will focus on the value of Business Intelligence (BI) Programs and how their success is defined in an organization. A BI program consists of multiple projects that are planned and defined based on the long term goals of the company. In order to be successful, it is important to avoid the problems that commonly plague BI programs and projects. This course will help students identify common pitfalls and help give students the tools to properly plan a project or program and limit the consequences when problems occur.

COURSE: ICT 773 | 30 Hours | $975 001 | Jan 11 - Mar 15 | W | 6 - 9 pm | Main

VIDEO GAME DEVELOPMENT LEVEL 2This intermediate course builds on the programming, visual and game design fundamentals introduced in level one, and introduces students to planning games and adapting programming concepts with increased independence.

Note: This course is intended for students 13 - 16 years of age.

Video Game Development courses are also offered as summer camps, See page 81.

COURSE: ICT 722 | 60 Hours | $725004 | Jan 7 - Mar 18 | S | 9 am - 4 pm | Main Prerequisite: ICT 721 Video Game Development Level 1

VIDEO GAME DEVELOPMENT LEVEL 3This final course builds on the programming, visual and game design fundamentals introduced in levels one and two, supports students in planning and developing independent game projects, and introduces students to the necessary organizational and programming skills involved in sharing their games on the web and on mobile devices.

Note: This course is intended for students 13 - 16 years of age.

Video Game Development courses are also offered as summer camps, See page 81.

COURSE: ICT 723 | 60 Hours | $725 003 | Apr 8 - Jun 24 | S | 9 am – 4 pm | MainPrerequisite: ICT 722 Video Game Development Level 2

For me, both ways of learning, online and in the classroom, were fantastic and I would do them both again.

Carlos Palacios-Fernandez. Graduate.Certificate in IT Fundamentals.

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VIDEO PRODUCTION ADVANCEDThis course is designed for professionals who are looking to master advanced techniques in video production using Adobe Premiere Pro. Students will learn advanced techniques in editing videos, including working with graphics and text, video effects, compositing, digital audio, animation, and introduction to motion graphics techniques. Students will need access to a digital video camera and the ability to connect it to a computer to capture footage.

COURSE: ICT 553 | 30 Hours | $825005 | Apr 10 - Jun 26 | M | 6 - 9 pm | MainPrerequisite: ICT 551 Video Production

VIDEO PRODUCTION TECHNIQUESA thorough foundation in video production techniques is needed in order to successfully produce video in a variety of settings. Students will learn the skills of pre-production, production and post-production for non-fiction and narrative filmmaking.

COURSE: ICT 552 | 30 Hours | $825 005 | Jan 12 - Mar 16 | R | 6 - 9 pm | MainPrerequisite: ICT 551 Video Production

CONFLICT RESOLUTION403.220.2988 [email protected]

The following courses are offered in collaboration with the Justice Institute of British Columbia School of Community & Social Justice and Centre for Conflict Resolution and may be used for credit towards the JIBC Certificate in Conflict Resolution, with specializations in Negotiation, Mediation, or Family Mediation. An Associate Certificate in Workplace Conflict is also available. More information is available at conted.ucalgary.ca/conflictresolution

ART OF REFRAMINGIn this intensive one-day skill-building course, you will learn how to identify problematic conflict frames wherever and whenever they occur, and practise providing reframing that leads toward resolution. More than merely changing language, reframing can shift the entire perception of an approach to the conflict. As one of the most powerful tools available, reframing can be used effectively in every phase of conflict discussion, from building an atmosphere to identifying issues, exploring interests and reaching agreement.

COURSE: PDS 013 | 7 Hours | $235 009 | May 26 | F | 8:30 am - 4:30 pm | DTPrerequisites: PDS 001 Foundations of Collaborative Conflict Resolution; PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I or PDS 006 Mediation Skills Level I.

ASSERTING YOURSELF IN CONFLICT SITUATIONSThis course addresses assertiveness in a variety of challenging situations and gives you opportunities to practise improving and maintaining an assertive style under pressure. Whether you are negotiating an important issue, expressing your thoughts and feelings in a conflict or standing firm under pressure, the ability to assert yourself is crucial to reaching outcomes that work for you. In conflict situations, it can be especially difficult to maintain an assertive stance rather than overreacting or selling yourself short.

COURSE: PDS 004 | 14 Hours | $435 021 | Jan 31 - Feb 1 | TW | 8:30 am - 4:30 pm | DT

BUILDING YOUR COMMUNICATION TOOLBOXFocus intensively on communication theory and skills that are the building blocks of mediating, negotiating or resolving interpersonal conflict. Skills are demonstrated and then you will have the opportunity to practise in short exercises involving conflict situations. Specific skills include non-defensive listening, questioning, reframing and assertive speaking.

COURSE: PDS 173 | 14 Hours | $435 021 | Mar 21 - 22 | TW | 8:30 am - 4:30 pm | DT022 | Jun 13 - 14 | TW | 8:30 am - 4:30 pm | DT

CONFLICT DYNAMICS IN GROUPSConflict in a team situation is challenging and team members need strategies for positive resolutions. As an effective team member, you need to identify the dynamics at play in the team, and learn and practise strategies for intervening to move the group towards resolution. Through role-play, case analysis and discussion, you will build your understanding of group role functions and problematic behaviours. You will practise a collaborative conflict resolution process.

COURSE: PDS 229 | 14 Hours | $435 006 | Mar 7 - 8 | TW | 8:30 am - 4:30 pm | DTPrerequisites: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I or PDS 006 Mediation Skills Level I


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mailto:business.conted%40ucalgary.ca?subject=Conflict%20Resolution%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/conflictresolution







DEALING WITH ANGERThis course builds on the material in Foundations of Collaborative Conflict Resolution and Foundations of Collaborative Conflict Resolution: Workplace Focus, and presents theory, skills and approaches for managing one’s own angry feelings and behaviours, and responding to anger in others. Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. Topics such as anger triggers, self-management, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters are explored. Emphasis is on self-awareness and skill development through small-group exercises.

COURSE: PDS 007 | 21 Hours | $610 013 | Apr 25 - 27 | TWR | 8:30 am - 4:30 pm | DTPrerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and PDS 185 Negotiation Skills Level I recommended

DEFINING ISSUES AND SETTING THE AGENDANow expanded to include negotiation as well as mediation, this two-day elective focuses on Stage 2 of the model. Using a variety of video, demonstration and in-the-moment examples, you will learn how to sift through the dynamics, the emotion and the way people express themselves in order to clearly isolate issues that should form the agenda. You will learn how to ask the kinds of questions that clarify themes and issues, how to summarize to provide focus and how to get agreement on the agenda. You will have lots of opportunity to practise.

COURSE: PDS 021 | 14 Hours | $435 008 | Feb 14 - 15 | TW | 8:30 am - 4:30 pm | DTPrerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I, or PDS 006 Mediation Skills Level I

FOUNDATIONS OF COLLABORATIVE CONFLICT RESOLUTION: WORKPLACE FOCUSDealing effectively with workplace conflicts is a key competency for success in any job. This foundation course offers you effective and practical tools for resolving conflicts collaboratively in the workplace. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through structured exercises and simulations.

COURSE: PDS 002 | 21 Hours | $610 028 | Jan 24 - 26 | TWR | 8:30 am - 4:30 pm | DT029 | Apr 4 - 6 | TWR | 8:30 am - 4:30 pm | DT030 | May 9 - 11 | TWR | 8:30 am - 4:30 pm | DT

MANAGING THE HOSTILE INDIVIDUAL NEW

Discover alternatives for managing hostile individuals constructively. Many people find themselves the target of hostile or aggressive behaviour in the workplace. Dealing with these encounters requires emotional energy and frequently results in increased stress. Discuss risk factors and ways to ensure personal safety. Learn to identify factors that escalate the level of hostility, as well as personal responses to hostile behavior. Learn and practise a model for defusing hostility and increase your skills in constructively confronting problem behaviour.

COURSE: PDS 236 | 14 Hours | $650 001 | Jun 20 - 21 | TW | 8:30 am - 4:30 pm | DT

MEDIATION SKILLS LEVEL IThis course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions, and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will mediate simulated disputes involving coworkers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches.

COURSE: PDS 006 | 21 Hours | $610 019 | May 23 - 25 | TWR | 8:30 am - 4:30 pm | DTPrerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I recommended

MEDIATION SKILLS LEVEL IIBuilding on the mediation process and skills learned in Mediation Skills Level I, this course moves to more challenging, complex and emotionally charged situations. Skills, theory and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics and adapting the mediation process to meet the needs of participants. You will discuss the development of a personal mediating style, legal and ethical issues in the mediation field, and caucusing. Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches.

COURSE: PDS 012 | 35 Hours | $975 010 | Jun 5 - 9 | MTWRF | 8:30 am - 4:30 pm | DTPrerequisites: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I, PDS 006 Mediation Skills Level I, and PDS 007 Dealing With Anger













ENGINEERING403.220.2988 [email protected]

These courses are intended to enhance professional expertise in engineering, geology and geophysics.

EVALUATION OF CANADIAN OIL AND GAS PROPERTIESIn this 12-week course, review the methods used in preparing economic evaluations of oil and gas reserves and undeveloped properties. Discuss the use of evaluations. Review uncertainties associated with the recovery of reserves, development of unproven properties, procedures that account for the risk associated with oil and gas assets, and the resulting recommendation for adjustments to the value of these assets.

COURSE: BUS 100 | 24 Hours | $1,099 + GST

031 | Jan 11 - Mar 29 | W | 4:45 - 6:45 pm | DT

NATURAL GAS PROCESSING SHORT COURSEThis five-day short course reviews the physical, chemical, and engineering principles used to understand the processing of natural gas and its by-products. Topics include: physical properties, phase equilibria and vapour liquid equilibrium calculations, water-hydrocarbon systems and natural gas dehydration, natural gas gathering and plant inlet separation, sour natural gas treating/sweetening, dew point control and NGL liquid recovery, acid gas compression and injection, sulfur recovery. Participants include: new engineering graduates and technologists who need to develop an understanding of natural gas processing principles and technology; professionals who have been working in industry but are new to natural gas processing; or professionals who are familiar with natural gas processing, but are unfamiliar with how process simulators can be used to improve plant design and optimize plant profitability.

COURSE: BUS 143 | 35 Hours | $1,595 + GST

031 | Jun 5 - 9 | MTWRF | 8:30 am - 4:30 pm | DT

RESOLVING CONFLICT ON THE FRONTLINE: DEMONSTRATING LEADERSHIP AT WORKAll members of organizations are expected and often required to handle workplace conflicts effectively, yet this can be a challenging task. This course will give you knowledge and skills for assessing workplace conflict, determining whether a collaborative process or a more formal intervention process is needed and choosing the best intervention approach. You will practise analyzing workplace conflicts, and using a collaborative process to intervene as a third party. You will learn to demonstrate leadership in addressing conflict in ways that move all people involved towards mutually agreeable solutions.

COURSE: PDS 009 | 21 Hours | $610 012 | May 2 - 4 | TWR | 8:30 am - 4:30 pm | DTPrerequisites: PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I

SHIFTING FROM POSITIONS TO INTERESTSThis course is designed to help you reach positive outcomes through a deeper exploration of positions, interests and intentions. Whether in the context of negotiation, mediation or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working towards interest-based resolutions requires skill in clarifying and understanding the wants, needs, concerns and fears that support the opposing positions. You will enhance skills aimed at eliciting underlying interests, illuminating blocks, facilitating processes, establishing positive outcomes and generating a wider range of choices.

COURSE: PDS 208 | 21 Hours | $610 007 | Feb 28 - Mar 2 | TWR | 8:30 am - 4:30 pm | DTPrerequisites: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I, or PDS 006 Mediation Skills Level I

NEGOTIATING WITH DIFFICULT PEOPLE: MAKING IT HARD TO SAY NOThis course helps you understand your own reactions to difficult situations and develop skills to overcome the obstacles to reaching successful agreements. At one time or another, everyone has had to negotiate with aggressive, critical or argumentative people. Decision-making and implementation are often derailed by entrenched, negatively focused, reactive responses to change and diversity. Trying to resolve issues with people whose behaviour we find challenging often brings us to the limits of our patience and interpersonal skill.

COURSE: PDS 018 | 14 Hours | $435 009 | Mar 14 - 15 | TW | 8:30 am - 4:30 pm | DTPrerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I

NEGOTIATION SKILLS LEVEL ILearn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes. Collaborative or interest-based negotiation aims for agreements that respond to the interests of both parties. Emphasis is on simulated negotiations assisted by trained coaches.

COURSE: PDS 185 | 21 Hours | $610 027 | Feb 7 - 9 | TWR | 8:30 am - 4:30 pm | DT028 | May 16 - 18 | TWR | 8:30 am - 4:30 pm | DTPrerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus


Courses

mailto:business.conted%40ucalgary.ca?subject=Engineering%20%7C%20Request%20for%20Information














ENGLISH AS A SECOND LANGUAGE: PART-TIME403.220.3301 [email protected]

University of Calgary Continuing Education offers full- and part-time programs in ESL (English as a Second Language).

Full-time programs in ESL are available to international students and landed immigrants. Information on the English Language Program can be found at ucalgary.ca/esl

The information and courses included in this publication are for those interested in attending ESL courses on a part-time basis.

These evening and weekend ESL classes are perfect for adults, at any level, who want to improve their English for personal, work, or academic reasons.

TRANSFERABILITY TO BUSINESS AND MANAGEMENT PROGRAMS Some courses in this area can be used for advanced credit toward Continuing Education’s Business and Management certificate programs (page 33).

Students must attend at least 75 per cent of the class hours in order to receive the advanced credit.

You can receive 30 hours credit for:

· ENL 410 ESL 4· ENL 510 ESL 5· ENL 430 TOEFL Preparation

You can receive 20 hours credit for:

· ENL 415 Pronunciation

Placement Test

PART TIME ESL PLACEMENT TESTNew students must write the placement test before registering for a course. The test format is multiple choice, with listening and grammar sections. Registration will be available immediately after the test. Course sections are filled on a first-come, first-served basis. To register for a placement test, go to conted.ucalgary.ca/eslparttime

Note: Day time testing is available for those students who wish to write the exam at a later date. There is a $25 fee for day time testing. Call for more information: 403-220-3301

COURSE: ENL 1000 | 3 Hours | Free011 | Jan 17 | T | 6 - 9 pm | Main012 | Apr 18 | T | 6 - 9 pm | Main

General English

General English part-time ESL courses are for adults from beginner to advanced levels. Courses focus on integrated skills in speaking, listening, reading, writing, pronunciation and grammar.

ESL 1Those with basic English skills can benefit from this grammar review. Students will improve their conversational skills, pronunciation, intonation, and fluency. This course covers the most important parts of speech, vocabulary, and idioms at a low intermediate level.

COURSE: ENL 110 | 60 Hours | $525 019 | Jan 31 - Apr 6 | TR | 6:30 - 9:30 pm | Main020 | May 2 - Jul 6 | TR | 6:30 - 9:30 pm | MainPrerequisite: placement test

ESL 2Those with limited English who wish to move to a more advanced level should take this course. You will develop conversational skills and verbal fluency. The course covers grammar, including: verb tenses, adjectives, modals, gerunds, spelling, idioms, vocabulary, listening, reading and writing.

COURSE: ENL 210 | 60 Hours | $525 020 | Jan 31 - Apr 6 | TR | 6:30 - 9:30 pm | Main021 | May 2 - Jul 6 | TR | 6:30 - 9:30 pm | MainPrerequisite: ENL 110 ESL 1, or placement test

ESL 3This course is for students with a good working knowledge of English. Oral skills are practised through conversation and pronunciation exercises. Includes a review of speech, especially verb structures, noun clauses, listening comprehension, spelling, idioms, vocabulary, reading and writing. Placement test required for new students.

COURSE: ENL 310 | 60 Hours | $525 032 | Jan 28 - Apr 8 | S | 9 am - 4 pm | Main033 | Jan 31 - Apr 6 | TR | 6:30 - 9:30 pm | Main034 | May 2 - Jul 6 | TR | 6:30 - 9:30 pm | MainPrerequisite: ENL 210 ESL 2, or placement test

ESL 4This course is for the student who demonstrates a high level of competence in the placement test. Includes grammar, a review of all parts of speech, and an introduction to new vocabulary and idiomatic expressions. Conversation, pronunciation, and correction are part of every class.



mailto:esl%40ucalgary.ca?subject=ESL%20Part-time%20%7C%20Request%20for%20Information

http://ucalgary.ca/esl





ESL 5This high-level, demanding course is designed for the very advanced learner of English. Focus on perfecting English skills, gaining a deeper knowledge of the finer points of grammar, levels of language, conversation and idioms. Some writing, spelling and vocabulary for particular situations may also be discussed. Be prepared to be corrected and challenged in every class.


English Pronunciation

PRONUNCIATIONIf you have moderate pronunciation difficulties, this course provides you with a detailed and systematic study of the sounds and patterns of Canadian English. The focus is not only on effective speech production and auditory discrimination, but also on improved oral presentation techniques.

COURSE: ENL 415 | 30 Hours | $325 027 | Jan 28 - Apr 8 | S | 9 am - 12 pm | Main028 | May 4 - Jul 6 | R | 6:30 - 9:30 pm | MainPrerequisite: ENL 410 ESL 4, or placement test

Exam Preparation

TOEFL TEST PREPARATIONFor students with a high level competence, this demanding course further prepares students for the internationally recognized Test of English as a Foreign Language. Focus on perfecting your reading, writing, speaking, listening and test taking skills. Be prepared to be challenged.

COURSE: ENL 430 | 60 Hours | $500 014 | Jan 30 - Apr 10 | MW | 6:30 - 9:30 pm | Main015 | May 1 - Jul 12 | MW | 6:30 - 9:30 pm | MainPrerequisite: ENL 310 ESL 3, or placement test

ENVIRONMENTAL MANAGEMENT403.220.2988 [email protected]

These courses can be taken on their own or for credit toward the Environmental Management Certificate.

AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCEAuditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement. The course explores the processes and procedures for various types of environmental health and safety audits, with an emphasis on auditing of regulatory compliance.

COURSE: BMC 281 | 30 Hours | $550 024 | Jan 17 - Mar 21 | T | 6 - 9 pm | DT025 | Apr 4 - Jun 12 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

CORPORATE SOCIAL RESPONSIBILITYCorporate Social Responsibility (CSR) is the principle of businesses supporting communities and people. It is best demonstrated when CSR practices are used to build bridges between the business and community sectors that enable businesses to support social issues and interests. The challenge is often to find a balance between doing good and leveraging these practices to benefit business as well as the community and its constituents. This introductory course covers CSR methods, tools, principles and practices, and is for those interested in knowing what CSR is and how it is generally implemented and managed in an organization.

COURSE: BMC 279 | 20 Hours | $445 011 | May 9 - Jun 26 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

ECOSYSTEMS: FUNCTIONS AND IMPACTSFunctional ecosystems are the basis for our health, social, and economic wellbeing. This course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary.

COURSE: BMC 274 | 30 Hours | $550 017 | Apr 4 - May 30 | T | 6 - 9 pm | DT

ENVIRONMENTAL IMPACT ASSESSMENTS AND REPORTINGDiscover the importance of Environmental Impact Assessments (EIA) as a tool to assist in meeting the goals of sustainable development. Examine EIA procedures as practiced currently under the provincial (Alberta) and federal (Canadian Environmental Assessment Agency) regulatory processes. Understand the importance of new and emerging developments on the EIA process in Alberta, including use of third-party reviewers (the 3PC initiative), efforts towards development of standardized Terms of Reference (ToRs) and the shifting of focus to cumulative effects assessments. Gain practical skills on the various steps required to put together an EIA report. The course utilizes a mix of lectures, in-class exercises, break-outs sessions and large group discussions.



Courses




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ENVIRONMENTAL ISSUES AND CANADA’S ABORIGINAL COMMUNITIESLearn about the environmental issues facing Aboriginal people in Canada and their unique relationship with the land. Examine the effects a contaminated environment has on Aboriginal cultures, diets, and ceremonies. Review how jurisdictions of government and Industry across Canada are addressing environmental concerns in Aboriginal communities and their Traditional Territories. Discuss land management tools including traditional land use studies as methods of evaluating the current state of lands and the plans for future land use.

COURSE: BMC 252 | 30 Hours | $550 010 | Blended Apr 21 - 22 | FS | 8:30 am - 5 pm | DT and Apr 25 - May 29 | OnlinePrerequisite: BMC 352 Learning Online (page 4)

ENVIRONMENTAL LAWThrough case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta. Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands.


ENVIRONMENTAL RISK MANAGEMENT AND COMMUNICATIONEnvironmental risk management involves developing and implementing control measures for environmental hazards, given prevailing scientific, social, economic and regulatory influences. Gain an overview of the theory of risk analysis by exploring hazards and risks — perceived or actual — in relation to emergency preparedness, cost-benefit analysis, stakeholder influence and risk communication. Also, discuss management options for incurred or potential impacts to air, water, and oils.


ENVIRONMENTAL SITE ASSESSMENTLearn the theory and practical application of the principles of environmental site assessment (Phase I and Phase II). Explore a variety of techniques used to assess environmental impacts relating to site disturbance, contamination, and other stressors. The collection of data to achieve a specific purpose and methods for ensuring data quality are emphasized. Data interpretation and factors affecting data reliability are covered in detail, along with the correct use of sampling equipment. Other topics include: environmental management measures, including risk assessment, due diligence and regulatory methods. Case studies and in-class simulations make the course principles come alive.

COURSE: BMC 153 | 40 Hours | $630 010 | Jan 17 - Mar 28 | T | 6 - 9 pm and Feb 4 | S | 8:30 am - 4:30 pm | Main

I wanted to find something related to the environment... something I could be passionate about.

Tiana Schrump. Graduate.Health, Safety and Environment Certificate.Environmental Management Certificate.

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GIS: INTRODUCTION TO GEO-INFORMATION SYSTEMSEnvironmental and other data are often spatially distributed. GIS deals with storage, manipulation, and analysis of any data that can be represented on a map. Learn about: file formats and data types, overlay analysis, neighbourhood operations, modeling, presentation of results, and other valuable GIS techniques. Theory applies to GIS in general.

COURSE: BMC 304 | 30 Hours | $550 005 | Feb 3 - 11 | FS | 8:30 am - 5 pm | Main

GLOBAL WARMING AND CLIMATE CHANGEExplore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed.

COURSE: BMC 138 | 15 Hours | $400 015 | Jun 1 - 29 | R | 6 - 9 pm | DT

INTRODUCTION TO ENVIRONMENTAL MANAGEMENTEnvironmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques for environmental management, as they apply to organizations and companies, are introduced. Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection.

COURSE: BMC 129 | 30 Hours | $550 037 | Jan 10 - Mar 20 | Online 038 | Apr 4 - Jun 12 | Online Prerequisite: BMC 352 Learning Online (page 4)

OCCUPATIONAL HYGIENE: THE BASICSDiscover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.


OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONSWith respect to Alberta's oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.


RENEWABLE ENERGY TECHNOLOGIESThere is a growing consensus among energy stakeholders that renewable energy technologies are beneficial to the environment and society as a whole. This course reviews the practical applications and examples of decentralized renewable energy sources and technologies such as low impact hydro, ocean, wind, solar power and heat, earth energy and geo-exchange, as well as biomass and biogas utilization. Energy efficiency and the effective use of fossil fuels through combined heat and power application are reviewed. Environmental managers, energy consultants, engineers, regulators, and the average consumer will benefit from this course. You will learn: barriers and incentives to implementing RET in Canada, how to financially evaluate and compare technologies, and practical methods to reduce in-home energy consumption.

COURSE: BMC 262 | 30 Hours | $550 019 | Jan 16 - Mar 27 | M | 6 - 9 pm | DT


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STAKEHOLDER ENGAGEMENTStakeholder engagement is the involvement of a person, group or organization in a decision-making process. This is becoming increasingly important for organizations as their decisions can potentially impact key stakeholders. Stakeholder engagement is critical to the successful implementation of decisions and vital in the building of ongoing dialogue and relationships.


WASTE MANAGEMENT SYSTEMSLearn about current waste management systems; types, characteristics and sources of waste; technologies for waste treatment and disposal; and the development of waste reduction plans. This course will focus on practical applications, government regulations and best practices related to: storage, collection and waste transfer; reduction, recovery and recycling; biological conversion; and energy recovery. You will learn how to: develop operating and management strategies; create waste minimization plans; apply auditing techniques and recognize issues related to risk and liability.

COURSE: BMC 259 | 30 Hours | $550 013 | Apr 20 - Jun 22 | R | 6 - 9 pm | Main

WATER MANAGEMENT FOR THE 21ST CENTURYWater is fundamental to life, and its proper management is essential to a sustainable environment. If your work involves water management - whether it be in agriculture, community development, or industry - or if you have a strong concern for our environment, you will benefit from this course. Explore the variety, demand and supply of this limited resource as well as wastewater re-use and recycling. Discuss stakeholder rights and responsibilities, technical and regulatory approaches to management and conflict resolution, and current issues on climate change, oil and gas development and the transfer and selling of fresh water.

COURSE: BMC 258 | 30 Hours | $550 012 | Jan 21 - Feb 11 | S | 8:30 am - 5 pm | Main

FINANCE403.220.2988 [email protected]

Courses in this program area prepare students for the Chartered Financial Analyst (CFA) designation.

For information on how these courses prepare students for the Chartered Financial Analyst (CFA) designation, go to conted.ucalgary.ca/designations and click on Chartered Financial Analyst (CFA).

For Personal Finance, page 71.

CFA REVIEW SEMINARSCFA Review Seminars focus on providing you with the best possible chance of successfully passing your CFA Level I exam. The weekly review sessions are to highlight and consolidate the key ideas from the assigned readings. The review seminars are based upon Schweser study materials augmented by lecture notes and practice problems prepared by the seminar instructors. For each session, the instructor will provide supplementary lecture notes, review the session’s key topics, and provide examples to illustrate the type of questions that may be asked on the CFA exam. A mock exam will be held.

CFA LEVEL I REVIEW SEMINARCOURSE: PDS 105 | 34 Hours | $1,050 028 | Feb 2 - Apr 20 | R | 6:30 - 9:30 pm and Feb 6, Mar 6, Apr 3 | M | 6:30 - 9:30 pm and Apr 29 | S | 8:30 am - 4:30 pm | Main

CFA LEVEL II REVIEW SEMINARCOURSE: PDS 145 | 47 Hours | $1,050 016 | Feb 1 - Apr 19 | W | 6:30 - 9:30 pm and Feb 13, Mar 13, Apr 10 | M | 6:30 - 9:30 pm and Apr 22 | S | 8:30 am - 4:30 pm | MainPrerequisite CFA Level I exam

CFA LEVEL III REVIEW SEMINARCOURSE: PDS 231 | 45 Hours | $1,050003 | Jan 31 - Apr 18 | T | 6:30 - 9:30 pm and Feb 27, Mar 20, Apr 17 | M | 6:30 - 9:30 pm and Apr 22 | S | 8:30 am - 4:30 pm | MainPrerequisite: CFA Level I and II exams

HEALTH, SAFETY AND ENVIRONMENT403.220.2988 [email protected]

These courses may be taken on their own or as part of the Health, Safety and Environment Certificate.

For information on how these courses lead to the CRSP designation, go to conted.ucalgary.ca/designations and click on Board of Canadian Registered Safety Professionals (BCRSP).

ACCIDENT THEORY AND INCIDENT INVESTIGATIONUnderstanding accident theory and the incident investigation process are essential in determining why workplace incidents occur and how to prevent re-occurrences. By providing categories of causes, accident theory helps explain how accidents are caused. Incident investigation answers the: who, what, why, when, where and how so that re-occurrences can be prevented. Through examples and case studies, gain an overview of the most important theories, their strengths and weaknesses, and how to select the best model and best methods for each investigation.

COURSE: BMC 201 | 30 Hours | $550 027 | Jan 12 - Mar 16 | R | 6 - 9 pm | DT028 | Apr 4 - Jun 12 | Online Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and, BMC 352 Learning Online (page 4)






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AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCEAuditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement. The course explores the processes and procedures for various types of environmental health and safety audits, with an emphasis on auditing of regulatory compliance.

COURSE: BMC 281 | 30 Hours | $550 024 | Jan 17 - Mar 21 | T | 6 - 9 pm | DT025 | Apr 4 - Jun 12 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

BUSINESS AND LEADERSHIP FOR HSE PROFESSIONALSHealth, safety and environment professionals need to understand: the way their businesses work; the management system and the roles of managers; the work of management in planning, organizing, leading and controlling work; organizational change, and how to deal with it. Further, they must be a skilled and competent trainer, and have a proper understanding of training methods, curriculum development and evaluation. Discuss the key aspects of organizational behaviour and business administration necessary to be an effective HSE professional in today’s workplace.

COURSE: BMC 213 | 40 Hours | $630 041 | Jan 10 - Apr 10 | Online 040 | Jan 12 - Apr 6 | R | 6 - 9 pm | DT042 | May 10 - 26 | WRF | 9 am - 4:30 pm | DTPrerequisite: BMC 104 Health and Safety Management Systems: The Basics; and for online sections, BMC 352 Learning Online (page 4)

CRSP EXAM PREP COURSEThis course is ideal for students who have met all the Board of Canadian Registered Safety Professionals (BCRSP) qualifications, and have applied to write the CRSP exam. Participants will review the nine domains and 113 competencies that make up the new BCRSP examination blueprint. Included are practice exams and an overview of self-study techniques focusing on preparing students to read and correctly answer multiple-choice exam questions that are similar in format to those on the CRSP exam.

COURSE: BMC 351 | 20 Hours | $520 005 | Apr 17 - 19 | MTW | 8:30 am - 4:30 pm | DT

DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACHDisability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program.

COURSE: BMC 309 | 30 Hours | $550 014 | Jan 23 - Apr 3 | M | 6 - 9 pm | DT

ECOSYSTEMS: FUNCTIONS AND IMPACTSThis course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary.

COURSE: BMC 274 | 30 Hours | $550 017 | Apr 4 - May 30 | T | 6 - 9 pm | DT

EMERGENCY RESPONSEEmergency preparedness and response are growing concerns within all industries operating in North America and overseas. Fires and explosions, building and crane collapse, natural disasters, chemical spills, and terrorist attacks can disturb or destroy a company's operations for extended periods of time. Learn the five main aspects involved in emergency preparedness and response: recognition of vulnerabilities, development of plans, implementation, response, and post-incident analysis. We will use lectures, case studies, and take home assignments to assist you in incorporating an effective and specific plan for your place of work.

COURSE: BMC 218 | 20 Hours | $480 015 | May 23 - Jul 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

ENVIRONMENTAL LAWThrough case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta. Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands.



Courses















ERGONOMICSErgonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory ergonomics course, you will learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces.

COURSE: BMC 199 | 30 Hours | $550 019 | Jan 18 - Mar 22 | W | 6 - 9 pm | DT020 | Apr 24 - 27 | MTWR | 8:30 am - 5 pm | DT

FIRE PREVENTION AND SAFETYLearn basic fire chemistry and behaviour, how fires start, and how they can be prevented, detected, controlled and extinguished. Gain crucial information about fire and building codes and related standards and organizations. Other fire safety and prevention topics include: basic principles of building construction and design; the critical elements of a fire safety program and plan; fire detection and suppression equipment and systems; the handling and control of dangerous/hazardous goods in the workplace; employer and employee responsibilities, liabilities and due diligence; and Fire Code enforcement.

COURSE: BMC 285 | 40 Hours | $630 009 | Apr 6 - Jun 29 | R | 6 - 9 pm | Main

HAZARD ASSESSMENT AND RISK MANAGEMENTA key aspect of any occupational health and safety program is the proper identification of any hazards that exist at the workplace, and the associated risk of injury or illness if a worker is exposed to the hazard. In this introductory course, you will learn the reasons why proper hazard identification is an important contributor to a successful occupational health and safety program, as well as practical tools to conduct workplace hazard assessments. The relationship between common hazards and risk of common occupational injuries, such as work-related back injuries or electrical burns, and illnesses, such as occupational cancers, will be explored in detail using practical examples.

COURSE: BMC 143 | 20 Hours | $480 031 | Jan 10 - Feb 27 | Online 032 | Feb 9 - 11 | RFS | 8:30 am - 4:30 pm | DT033 | Jun 8 - 10 | RFS | 8:30 am - 4:30 pm | DTPrerequisite: BMC 104 Health and Safety Management Systems: The Basics; and for online sections, BMC 352 Learning Online (page 4)

The class atmosphere is very friendly, and the way of teaching is fantastic and helpful. It has opened my eyes to new ways of thinking.

Mohammad Lasker. Graduate.Health, Safety and Environment Certificate.

“









HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICSThis course introduces you to the characteristics of effective health and safety management systems. These systems are required for the proactive management of health and safety concerns throughout an organization. They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace.

COURSE: BMC 104 | 30 Hours | $550 067 | Jan 10 - Mar 20 | Online 068 | Jan 20 - 28 | FS | 8:30 am - 5 pm | DT069 | Feb 7 - Apr 11 | T | 6 - 9 pm | DT070 | Apr 4 - Jun 12 | Online 071 | Apr 18 - 21 | TWRF | 8:30 am - 5 pm | DT072 | Jul 14 - 22 | FS | 8:30 am - 5 pm | DTPrerequisite for online sections: BMC 352 Learning Online (page 4)

IMPORTANCE OF HUMAN FACTORSThis course is an overview of human factors, the study and understanding of interactions between people and their environments. Key areas covered include psychology, workplace design, fatigue, error, and engineering as they relate to health, profit and loss, performance, and liability. Examine and learn from models and plans that reduce the negative impacts and enhance the positive aspects of human factors.

COURSE: BMC 283 | 20 Hours | $480 012 | Feb 21 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

INTEGRATED WORKPLACE HEALTH MANAGEMENTLearn how organizations can create a work environment that supports employee health, safety and engagement while reducing disability and associated risk. Understand how you can develop strategies to address employees at all points in the health continuum, from optimal health and performance to being disabled and off work. Topics include: leadership and the work environment, stress management, employee assistance programs, health promotion, workers compensation and disability management/return-to-work processes.

COURSE: BMC 183 | 20 Hours | $480 011 | Feb 21 - Apr 4 | T | 6 - 9 pm | DTPrerequisite: BMC 104 Health and Safety Management Systems: The Basics

INTRODUCTION TO ENVIRONMENTAL MANAGEMENTEnvironmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques for environmental management, as they apply to organizations and companies, are introduced. Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection.

COURSE: BMC 129 | 30 Hours | $550 037 | Jan 10 - Mar 20 | Online 038 | Apr 4 - Jun 12 | Online Prerequisite: BMC 352 Learning Online (page 4)

OCCUPATIONAL HYGIENE: THE BASICSDiscover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.


OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONSWith respect to Alberta's oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.



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INTERIOR DESIGN403.220.2952 [email protected]

Courses in this area can be taken on their own or for credit toward the following certificates:


For more information on these certificate programs, go to conted.ucalgary.ca/visualdesign


BATHROOM AND KITCHEN DESIGNThe en suite and kitchen are the top two selling features in homes today. Join in the process of designing fantastic bathrooms and kitchens while considering function and aesthetics by learning how to space plan. Two field trips are included for hands on learning. This is ideal learning for those who want a wealth of practical information and techniques to help with bathroom and kitchen design.

COURSE: INT 123 | 20 Hours | $295 010 | Apr 11 - May 16 | T | 7 - 9:30 pm and May 6 | S | 12 - 5 pm | Main

REGULATIONS, ROLES, AND RESPONSIBILITIES FOR HSE PROFESSIONALSGain valuable insight into regulatory and ethical aspects of managing an occupational health and safety program. Explore common concepts in provincial and federal occupational health and safety law, including due diligence and the internal responsibility system. Discuss ethical perspectives around individual rights and employer responsibilities such as worker benefits, WCB premiums, employer obligations, and work refusal provisions. Learn strategies to reduce risk, increase compliance, and ensure that your organization is meeting its legal requirements.

COURSE: BMC 317 | 30 Hours | $550 022 | Jan 24 - Apr 3 | Online 023 | Apr 18 - Jun 20 | T | 6 - 9 pm | DTPrerequisite: BMC 104 Health and Safety Management Systems: The Basics; and, for online sections, BMC 352 Learning Online (page 4)

STRESS AND FATIGUE MANAGEMENTResearch tells us that fatigue is four times more likely to cause workplace impairment than drugs or alcohol, and that stress impacts overall worker well-being and work performance. Numerous strategies exist to help organizations mitigate these hazards and improve workplace environments. Gain an understanding of the science and workplace factors influencing stress and fatigue. Also, learn practical strategies to recognize and assess stress and fatigue risks in an organization, and more importantly, learn how to implement current best practices to effectively manage these hazards.


COLOUR FOR HOMEOWNERSFocus on exterior and interior colour for homeowners. No longer does colour in the home have to be a terrifying subject. Topics include: choosing colours for the home, living with colour, using colour to create space, creating focus areas, the psychology of colour, and modulating a colour palette from room to room. Tricks of the trade from initial planning to the completed room will be offered.

COURSE: INT 105 | 10 Hours | $155 022 | Mar 11 - 18 | S | 9 am - 3 pm | Main

DECORATING AS A BUSINESSThis overview of operating a small decorating business will inform and guide new or aspiring decorators who have little or no experience operating a small business. Review areas of employment in the decorating field, qualities that contribute to success as a self-employed decorator, marketing basics, gaining practical experience, and remaining motivated. Also discuss client relations, your own goals and how to achieve them.

COURSE: INT 124 | 30 Hours | $395 007 | Feb 2 - Apr 6 | R | 6:30 - 9:30 pm | Main

INTERIOR DESIGN — A CAREER!Interior design is a growing field. Get the information you need about various career options and opportunities. Topics include: understanding interior design, personal suitability, setting goals, business opportunities, dealing with clients, remuneration, areas of specialization, educational options, and reference material.

COURSE: INT 106 | 6 Hours | $105 028 | Mar 4 | S | 9 am - 4 pm | Main


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INTERIOR DESIGN: WHAT’S COMIN’ AND GOIN’Through field trips, explore various facets of the interior design world. Find out what trends are coming and going quickly, and what styles are here to stay. Visit show homes to grasp new ideas and tour the marketplace to see what is available. You must provide your own transportation to designated locations. Two classes are held at the university.

COURSE: INT 107 | 16 Hours | $235 023 | Mar 2 - Apr 6 | R | 7 - 9 pm and Apr 1 | S | 12 – 4 pm | Main

KITCHEN DESIGNThe kitchen is a focal point in every home. A properly designed kitchen affects all other aspects of living within a home environment. Discover practical solutions for designing effective and aesthetic kitchens. Get information about a wide range of design options and solutions.

COURSE: INT 122 | 3.5 Hours | $75 012 | Mar 18 | S | 1 - 4:30 pm | Main

SKETCHING INTERIORSLearn fundamentals of perspective drawing by focusing on drawing interiors and the objects they contain. Basic one and two-point perspective are covered, as well as techniques for establishing proportion, simplifying and representing various forms, and locating objects in space. Students should have some basic knowledge of drawing.

COURSE: INT 114 | 20 Hours | $295 014 | Feb 15 - Apr 5 | W | 7 - 9:30 pm | Main

LANDSCAPING403.220.2952 [email protected]

Some of the courses in this section may be used for credit toward a Visual Design certificate. For information on these programs, go to conted.ucalgary.ca/visualdesign

ART OF CONTAINER GARDENINGContainer gardening is an excellent method of landscaping apartment balconies, terraces, and penthouse and residential patios. Topics include: selecting containers, raised planters and hanging baskets, bulbs and annuals, soil and nutrient requirements, winter use, alternative uses of planters for sculptural form and garden furnishings. Supplies included - students will take home a large starter container with a variety of plants. Materials are extra; $40 to be paid to instructor at the beginning of class.

COURSE: LAN 107 | 4.5 Hours | $110 020 | Apr 29 | S | 9:30 am - 2:30 pm | Main

GROWING YOUR OWN FOOD GARDENIt’s healthy, it’s smart, it’s cool, and you’re in control. Discover and take advantage of your above-ground growing spaces to create efficient and healthy sources of fresh food for your table. Using advanced and unique raised-vegetable-gardening techniques, discover that food gardens are not only sensible options in today’s world, but also attractive visual accents.

COURSE: LAN 108 | 5 Hours | $110 020 | Apr 18 - 25 | T | 7 - 9:30 pm | Main

LANDSCAPE DESIGNA well-designed landscape creates outdoor spaces that extend indoor living spaces. Learn about the design process, focusing on the use of trees, shrubs, and plants. Topics include: site analysis, hard and soft landscaping, installation techniques, creating ‘rooms’, decks, special gardens, environmental concerns, and important horticultural design concerns.

COURSE: LAN 100 | 20 Hours | $295 036 | Feb 8 - Mar 29 | W | 7 - 9:30 pm | Main037 | Apr 5 - May 24 | W | 7 - 9:30 pm | Main

MAKING THE MOST OF PERENNIALSYear after year, perennials come back, filling our yards with colour! But, choosing the best varieties can be tricky. Discuss yearly maintenance, staking, colour themes, formal and informal plantings, and those herbaceous perennials you don’t want to live without. Focus on practicality and tried and true varieties that do well in Calgary’s chinook-driven growing conditions.

COURSE: LAN 117 | 10 Hours | $175 002 | Apr 20 - May 18 | R | 7 - 9 pm | Main

TREE CAREIs it a mystery to you? Plant a tree and nature will take care of the rest? Sometimes it works but in our gardens and communities trees need special care. Trees need to be protected. Topics include; identifying and managing tree stresses, insects, and disease, tree planting and establishment, tree care and maintenance, pruning, and city bylaws and policies.

COURSE: LAN 116 | 6 Hours | $95 008 | Apr 22 | S | 9:30 am – 4 pm | Main


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LANGUAGES OF THE WORLD403.220.2952 [email protected]

Languages of the World include American Sign Language and an array of international languages. In all languages, beginners are expected to begin in Level 1. Progressively higher levels will be offered in subsequent semesters depending on student interest and participation.

Students of French and Spanish may choose to take courses for credit toward levelled certificates in French Language and Culture or Spanish Language and Culture. For more information on these programs, go to conted.ucalgary.ca/french or conted.ucalgary.ca/spanish

PLACEMENTIf you already have experience in a language, you may consult with program staff to determine your appropriate starting level. Call 403.220.5895

Note: One week prior to start, classes with insufficient enrolment may be cancelled. Please register early.

Additional language courses may be added based on student interest. For the most up-to-date list of scheduled courses, please check conted.ucalgary.ca/languages

American Sign Language

Signing Naturally is a highly acclaimed program that is recognized as the finest and most effective teaching system in North America. Study American Sign Language and better understand the deaf community and its culture. Start by learning to introduce yourself, exchange personal information and talk about your surroundings. Continue for personal interest or to work toward a career in interpretation with the deaf or hard of hearing. Learn to talk about your family, tell about activities, give directions and describe others. Individual participation and group interaction with the instructor will be encouraged. Students are assessed through group conversation with the instructor.

SIGN LANGUAGE 101COURSE: ASL 101 | 36 Hours | $375 041 | Jan 17 - Apr 4 | T | 6 - 9 pm | Main

SIGN LANGUAGE 102COURSE: ASL 102 | 36 Hours | $375 026 | Jan 19 - Apr 6 | R | 6 - 9 pm | MainPrerequisite: Level 101 or equivalent

Arabic

Emphasis is on conversation, with some reading and writing. Learn basic communication skills and Arabic grammar, the alphabet, Arabic script, the Arabic phonetic system, and basic culture and customs.

ARABIC 1COURSE: ARA 101 | 20 Hours | $265 + GST

036 | Jan 18 - Mar 22 | W | 6 - 8 pm | Main

Dutch

This conversational course is for those with basic or no background in the Dutch language. Emphasis is on speaking and understanding. In Level 2, focus on important phrases, sentence structures and vocabulary.

DUTCH 1COURSE: DUT 100 | 20 Hours | $265 + GST

026 | Apr 17 - Jun 26 | M | 6:30 - 8:30 pm | Main

DUTCH 2COURSE: DUT 200 | 20 Hours | $265 + GST

009 | Jan 23 - Apr 3 | M | 6:30 - 8:30 pm | MainPrerequisite: DUT 100 Dutch 1

French

Seven levels of French are available plus conversation classes. If you are new to the language, begin in Level 1 learning basic vocabulary, phrases and sentences in the present tense. In subsequent levels, you will progressively expand your vocabulary ad grammar. In conversation classes, practise speaking and listening. Most courses can be used for credit toward the Certificates in French Language and Culture. For information on these certificate programs, go to conted.ucalgary.ca/French

FRENCH ICOURSE: FRE 100 | 40 Hours | $345 149 | Jan 16 - Mar 27 | MW | 6:30 - 8:30 pm | Main150 | Jan 17 - Mar 23 | TR | 6:30 - 8:30 pm | Main151 | Apr 12 - Jun 21 | WM | 6:30 - 8:30 pm | Main152 | Jul 4 - Aug 24 | TR | 6 - 8:30 pm | Main

I have always wanted to be able to speak both official languages of Canada. French is such a beautiful language. I am glad I took it up.

Natallia O’Neill. Graduate.French Language and Culture – FSL Foundations.

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mailto:language%40ucalgary.ca?subject=Languages%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/languages







FRENCH IICOURSE: FRE 102 | 40 Hours | $345 101 | Jan 11 - Mar 29 | W | 6:30 - 9 pm and Jan 21, Feb 11, Mar 11 | S | 9 am - 12 pm 102 | Jan 17 - Mar 23 | TR | 6:30 - 8:30 pm | Main103 | Apr 18 - Jun 22 | TR | 6:30 - 8:30 pm | MainPrerequisite: FRE 100 French I

FRENCH IIICOURSE: FRE 103 | 40 Hours | $345 065 | Jan 17 - Mar 23 | TR | 6:30 - 8:30 pm | Main066 | Apr 18 - Jun 22 | TR | 6:30 - 8:30 pm | MainPrerequisite: FRE 102 French II

FRENCH CONVERSATIONCOURSE: FRE 113 | 20 Hours | $195 030 | Jan 18 - Mar 22 | W | 6:30 - 8:30 pm | Main031 | Apr 19 - Jun 20 | T | 6:30 - 8:30 pm | MainPrerequisite: FRE 103 French III

FRENCH IVCOURSE: FRE 104 | 40 Hours | $345 042 | Jan 17 - Mar 23 | TR | 6:30 - 8:30 pm | MainPrerequisite: FRE 103 French III

FRENCH VCOURSE: FRE 105 | 40 Hours | $345 038 | Jan 16 - Mar 27 | MW | 6:30 - 8:30 pm | MainPrerequisite: FRE 104 French IV

FRENCH VI (FRANÇAIS PRÉ-AVANCÉ)COURSE: FRE 145 | 40 Hours | $345 016 | Jan 16 - Mar 27 | MW | 6:30 - 8:30 pm | MainPrerequisite: FRE 105 French V

FRENCH VII (FRANÇAIS AVANCÉ)COURSE: FRE 146 | 20 Hours | $195 017 | Apr 19 - Jun 21 | W | 6:30 - 8:30 pm | MainPrerequisite: FRE 145 French VI

FRENCH IMMERSION WEEKENDA two-day program of linguistic adventure provides you with an informal learning environment conducive to spontaneous use of the language. Fees include bus, meals, lodging and a whole lot of fun. Deadline to register is seven days prior to the start of the course. To register call 403.220.7226

BEGINNER STUDENTSCOURSE: FRE 112 | 20 Hours | $185 029 | Mar 11 - 12 | SU | 9 am – 4 pm | Off CampusPrerequisite: FRE 102 French II or French 209

INTERMEDIATE AND ADVANCED STUDENTSCOURSE: FRE 111 | 20 Hours | $185 023 | Mar 11 - 12 | SU | 9 am - 4 pm | Off CampusPrerequisite: FRE 104 French IV or French 213

DELF Preparation

A2 (BASIC LEVEL): DELF PREPARATION WORKSHOPThis is a two-hour preparation workshop for the DELF A2 examination. This workshop will present the examination format and include oral comprehension practice. Simple communication strategies, basic vocabulary and common phrases will be reviewed.

To register call 403.220.7226

COURSE: FRE 232 | 2 Hours | $45 + GST

005 | May 16 | T | 9:30 - 11:30 am | Main

German

Learn the basics of communicating in German, with an emphasis on speaking and understanding the language. The first course is designed for students with no prior knowledge of the German language. Level 2 will continue to develop skills in oral and written communication.

GERMAN 1COURSE: GER 110 | 30 Hours | $295 + GST

011 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main012 | Apr 13 - Jun 29 | R | 6:30 - 9 pm | Main

GERMAN 2COURSE: GER 210 | 30 Hours | $325 + GST

009 | Jan 19 - Apr 6 | R | 6:30 - 9 pm | MainPrerequisite: GER 110 German 1

Italian

In Level 1, learn basic vocabulary, key phrases and introductory grammar in these interactive, conversational classes that form the foundation for moving on to higher levels. Move on to expand vocabulary, grammar knowledge, and oral skills through interactive and practical dialogues. In conversation classes, practise speaking and listening skills to enhance your fluency in Italian. Develop conversational strategies, review grammar, and reinforce vocabulary and key expressions through role plays, games and small-group activities.

ITALIAN 1COURSE: ITA 101 | 30 Hours | $295 + GST

044 | Jan 17 - Apr 4 | T | 6:30 - 9 pm | Main045 | Apr 12 - Jun 28 | W | 6:30 - 9 pm | Main

ITALIAN 2COURSE: ITA 102 | 30 Hours | $325 + GST

039 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | MainPrerequisite: ITA 101 Italian 1

ITALIAN CONVERSATION — INTERMEDIATECOURSE: ITA 250 | 20 Hours | $275 + GST

003 | Jan 24 - Mar 28 | T | 6:30 - 8:30 pm | MainPrerequisite: ITA 103 Italian 3.

Japanese

Level 1 introduces the basic structure of the Japanese language emphasizing oral proficiency, with some reading and writing (Hiragana). This course is for those with little or no background in Japanese. Continue in Level 2, which includes some reading and writing in Katakana.

JAPANESE 1COURSE: JPN 101 | 20 Hours | $265 + GST

042 | Jan 26 - Mar 16 | R | 6:30 - 9 pm | Main043 | Apr 18 - Jun 6 | T | 6:30 - 9 pm | Main

JAPANESE 2COURSE: JPN 102 | 20 Hours | $265 + GST

034 | Jan 24 - Mar 14 | T | 6:30 - 9 pm | MainPrerequisite: JPN 101 Japanese 1


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Korean

This is an introductory course in spoken and written Korean. Course includes dialogues, grammatical explanations and vocabulary building exercises and uses the Hanguel alphabet. Continue in Level 2. It includes spoken and written Korean dialogues, grammatical explanations and vocabulary building exercises and uses the Hangul alphabet. Level 3 includes everyday vocabulary and concrete situational dialogues that are useful for interacting with Korean people and for living in or visiting Korea. The course also focuses on reading and writing skills, emphasizing grammatical explanations and vocabulary building exercises.

KOREAN 1COURSE: KOR 101 | 20 Hours | $265 + GST

023 | Apr 18 - Jun 20 | T | 6:30 - 8:30 pm | Main

KOREAN 2COURSE: KOR 102 | 20 Hours | $265 + GST

013 | Jan 24 - Mar 28 | T | 6:30 - 8:30 pm | MainPrerequisite: KOR 101 Korean 1

KOREAN 3 NEW COURSE: KOR 103 | 20 Hours | $275 + GST

001 | Jan 26 - Mar 30 | R | 6:30 - 8:30 pm | MainPrerequisite: KOR 102 Korean 2

Mandarin

Learn conversational Mandarin in this course intended for those with little or no background in the language. Cover some culture and business etiquette, and a grammatical framework for further study.

MANDARIN 1COURSE: MAN 101 | 20 Hours | $265 + GST

040 | Jan 24 - Mar 14 | T | 6:30 - 9 pm | Main

Russian

In this conversationally oriented course learn useful phrases, basic grammar, and how to read the Russian alphabet.

RUSSIAN 1COURSE: RUS 101 | 25 Hours | $295 + GST

034 | Jan 21 - Apr 1 | S | 9:30 am - 12 pm | Main

Spanish Language and Culture Program

With little or no experience in Spanish, you are welcome in our interactive classes that focus on speaking the language. Ten levels of Spanish are offered, plus four levels of conversation classes. Students learn the foundations of Spanish by focusing on all four skills – speaking, listening, reading and writing. In conversation classes, improve speaking and listening comprehension, reinforce grammar, and build vocabulary. Courses can be used for credit toward the levelled Certificates in Spanish Language and Culture. For information go to conted.ucalgary.ca

PLACEMENT INTERVIEWSNew students who wish to start at an advanced level require a placement interview. Call 403.220.5895

SPANISH 1COURSE: SPA 101 | 30 Hours | $295 + GST

208 | Jan 12 - Feb 21 | RT | 6:30 - 9 pm | Main209 | Jan 16 - Apr 3 | M | 6:15 - 9 pm | Main210 | Jan 17 - Apr 4 | T | 6:30 - 9 pm | Main211 | Jan 19 - Apr 6 | R | 6:30 - 9 pm | Main212 | Apr 18 - Jun 27 | T | 6:15 - 9 pm | Main213 | Apr 20 - Jun 29 | R | 6:15 - 9 pm | Main214 | Jul 4 - Aug 10 | TR | 6 - 8:30 pm | Main

SPANISH 2COURSE: SPA 102 | 30 Hours | $325 139 | Jan 17 - Apr 4 | T | 6:30 - 9 pm | Main140 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main141 | Feb 28 - Apr 6 | TR | 6:30 - 9 pm | Main142 | Apr 18 - Jun 27 | T | 6:15 - 9 pm | MainPrerequisite: SPA 101 Spanish 1

There is a large span of ages in the class. As an older student, I gain from the enthusiastic and fearless approach of the younger students, and the atmosphere of mutual support makes the classes enjoyable and fun for everyone.

Ronald Wilkinson. Graduate.Spanish Language and Culture Level 1.

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SPANISH 3COURSE: SPA 103 | 30 Hours | $325 096 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main097 | Apr 19 - Jun 28 | W | 6:15 - 9 pm | MainPrerequisite: SPA 102 Spanish 2

SPANISH 4COURSE: SPA 104 | 30 Hours | $325 064 | Jan 16 - Apr 3 | M | 6:15 - 9 pm | Main065 | Apr 17 - Jun 26 | M | 6 - 9 pm | MainPrerequisite: SPA 103 Spanish 3

SPANISH 5COURSE: SPA 105 | 30 Hours | $325 050 | Jan 19 - Apr 6 | R | 6:30 - 9 pm | MainPrerequisite: SPA 104 Spanish 4

SPANISH 6COURSE: SPA 106 | 30 Hours | $325 041 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main042 | Apr 20 - Jun 29 | R | 6:15 - 9 pm | MainPrerequisite: SPA 105 Spanish 5

SPANISH 9COURSE: SPA 909 | 30 Hours | $325 014 | Jan 17 - Apr 4 | T | 6:30 - 9 pm | MainPrerequisite: SPA 908 Spanish 8

SPANISH 10COURSE: SPA 910 | 30 Hours | $325 004 | Apr 18 - Jun 27 | T | 6:15 - 9 pm | MainPrerequisite: SPA 909 Spanish 9

SPANISH CONVERSATION 1COURSE: SPA 410 | 30 Hours | $325 018 | Apr 19 - Jun 28 | W | 6:15 - 9 pm | MainPrerequisite: SPA 104 Spanish 4

SPANISH CONVERSATION 2COURSE: SPA 420 | 30 Hours | $325 012 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | MainPrerequisite: SPA 106 Spanish 6

LIBERAL ARTS 403.220.2952 [email protected]

Liberal Arts courses cover a wide array of topics, are offered in the daytime and evening and are listed accordingly.

SPECIAL DISCOUNTFor 20-hour Liberal Arts courses only, students 65 years and older at the time of registration qualify for a 10 per cent discount on tuition fees. To receive this discount, you must register in person or by calling 403.220.2952.

Daytime Classes

ART OF THE MEDIEVAL AND RENAISSANCE WORLDSThis course will examine art from the early Christian and Medieval periods through the Renaissance in Italy and in Northern Europe. We will specifically look at Carolinginian, Ottonian, Romanesque, Gothic, Proto-Renaissance, Early Renaissance, High Renaissance, Venetian Renaissance, Mannerist, and Northern Renaissance art. Examine and study the masterpieces of Giotto, Leonardo da Vinci, Michelangelo, Titian, Jan Van Eyck; the artistic centres of Florence, Venice and Rome, as well as the magnificent cathedrals and their sculpture, glasswork and murals. Discover the Dark Ages and witness the re-birth of Europe through an immersion in the art of these times.

COURSE: FIF 172 | 20 Hours | $295 + GST

007 | Feb 2 - Mar 23 | R | 1 - 3:30 pm | MainInstructor: Marina Fischer, MA

ESPIONAGE AND THE MOVIESEspionage has long been a Hollywood staple and this includes films based on true events. Examine both the true events behind films such as Bridge of Spies, Munich and Fair Game, among others, and the ‘Hollywood’ version of those events. For example, the Colossus machine which featured prominently in ‘the Imitation Game’ was actually used to break the codes from the German Lorenz machine and not Enigma. We will watch a movie every second week. The week prior to viewing we will discuss espionage during the time period in question as well as the event depicted in the film. Learn not only how and why filmmakers sometimes alter reality, but also the significance of these alterations to our understanding of history.


001 | Jan 31 - Mar 21 | T | 1 - 3:30 pm | MainInstructor: Dawn Miller, PhD

NATUROPATHIC MEDICINE LEVEL 2Naturopathic medicine is a complete system of health care whose philosophy is to improve health and treat disease by assisting the body’s innate capacity to heal itself. This Level 2 course will expand on the fundamentals. Discuss traditional Chinese medicine and acupuncture, acute homeopathic remedies, food as medicine, hydrotherapy, and home assessment tools. The aim of the course is to provide participants with additional tools to optimize health as well as develop understanding of the various natural treatments.


007 | Jan 19 - Mar 23 | R | 9:30 am – 12 pm | MainPrerequisite: FIF 114 Naturopathic Medicine Level 1Instructor: Patricia Brand, ND


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NORTH AMERICAN NATIVE ART HISTORY NEW

What do the carved figures on a totem pole represent? What are the figures on the outside of Plains Indian teepees? Why are masks found amongst the various native cultures in North America, how do they differ and how are they used? Examine the history of art and culture as found among North America’s Native American peoples. Topics include: a brief history of pre-Columbian art, history of contemporary Native American fine art movements, architectural fundamentals, major native and First Nations’ cultural areas of North America, native philosophy, sacred objects, and how music plays a part in the creation of the art.

COURSE: HUM 535 | 20 Hours | $295 + GST 002 | Feb 1 - Mar 22 | W | 1 - 3:30 pm | MainInstructor: Alfred Young Man, PhD

POST-CONFEDERATION CANADIAN HISTORY NEW

Review Canada’s unique history from 1867 to the early 21st century through the lens of iconic photographs that document and represent events that helped create today’s Canada. Through lectures and discussion, explore the context and complexities of the moment that each image captures. Topics include: the machinations of Confederation, the importance of the railway, experiences of First Nations people, early (and later) immigration, the debate around education systems, the enduring American omnipresence, French/English dynamics, the Depression, the World Wars, post-war prosperity, the liberation of the sixties, the Quebec Referendum and the Canadian Constitution. Additional resources will be available for students to enhance their learning.


001 | Jan 23 - Apr 3 | M | 1 - 3 pm | MainInstructor: Judith Hinshaw, PhD

PSYCHOLOGY FOR EVERYDAY LIFEWhy do we do the things we do? How does behavior change? How is the brain organized and how does it control behavior? How does memory work? How do we process auditory information and use it to understand the world? Explore fundamental concepts in psychology and neuroscience and how to apply this knowledge to understand and better our everyday life. Topics will include brain and behaviour, sensation and perception, learning and memory, language and music, intelligence and creativity, behavioural psychology, and disorders and disease.

COURSE: FIF 235 | 20 Hours | $295 + GST 003 | Mar 23 - May 25 | R | 1 – 3 pm | MainInstructor: Hsia-Pai Patrick Wu, PhD

PSYCHOLOGY OF AGINGWhat is the first thing you notice about someone? Is it their age? Why is age so important to us? How and why do we age? What happens to us physically, psychologically and socially as we get older? Is there anything we can do about it or are there ways to help change or alter the course of aging? Regardless of your age, knowing what to expect in our senior years will provide you with valuable insight into your own aging process as well as provide you with a better understanding of those close to you as they reach old age. Many issues will face all of us as more and more people are now entering their senior years. You will discover that although we lose some of our physical and psychological abilities as we age, we can gain in other areas and learn to adapt to the changes that all of us will encounter in the years to come.


004 | Jan 25 - Mar 29 | W | 9 – 11 am | Main Instructor: Duane Page, PhD

Evening Classes

ANCIENT WORLD: ARCHAEOLOGY OF THE FIRST CIVILIZATIONSWhat led to the rise of civilization? Why did cities appear in some parts of the world and not in others? This survey course compares the similarities and differences between the world's first civilizations in Mesopotamia, Egypt, India, China, Mexico and Andean South America, and addresses the question: Why do civilizations collapse?

COURSE: FIF 120 | 20 Hours | $295 + GST 004 | Feb 2 - Mar 23 | R | 6:30 - 9 pm | MainInstructor: Patrick Carmichael, PhD

APPLIED NATUROPATHIC NUTRITION FOR YOUR HEALTHDo you know that sugar can lower your immune system for up to five hours after consuming it? Do you know what foods are best if you have low energy? Poor digestion? Or a sluggish metabolism? Designed for health-seekers who crave applied knowledge in naturopathic theory-based holistic nutrition, this course looks at these topics and more. Learn about dietary approaches that address primary concepts such as detoxification, inflammation, fatigue and immune support, and view demonstrations that focus on recipes and ingredients that improve one’s wellbeing.

COURSE: HUM 542 | 12 Hours | $245 + GST 003 | Apr 24 - May 15 | M | 6 - 9 pm | MainInstructor: Patricia Brand, ND, and Elina Nurmi














CANADIAN ART HISTORY AND APPRECIATIONThis course provides an introduction to central themes and major period styles in the history of the arts of Canada. Explore outstanding and significant works of art by Paul Kane and Cornelus Krieghoff, Canadian Impressionists Emily Carr and the Group of Seven, The Beaver Hall Hill Group, the Canadian Group of Painters, the Automatistes, the Painters Eleven and the Post War and Contemporary art of Western Canada. Examine a variety of media including drawing, watercolour gouache, oil painting, printmaking, sculpture and architecture. When applicable, lectures will include excerpts from video and films. Dependent on feasibility, field trips to local galleries and museums may be arranged.

COURSE: HUM 512 | 20 Hours | $295 + GST

005 | Jan 30 - Mar 27 | M | 6:30 - 9 pm | MainInstructor: Elizabeth Herbert, PhD

DEAD MEN DO TELL TALES! AN INTRODUCTION INTO FORENSIC ANTHROPOLOGYMurder, mass disasters, missing persons and fire are all contexts in which human remains are found and require the expertise of the forensic anthropologist. The skeleton retains valuable evidence that can be revealed through careful scientific examination. Learn how a forensic anthropologist, through the analysis of skeletal remains, determines the sex, age, race, height, personal habits, lifestyles and sometimes, cause of death. We will unravel the mysteries of forensics, and how forensic information is used in solving crimes.


028 | Jan 31 - Mar 21 | T | 6:30 - 9 pm | MainInstructor: Milan Gillespie, MSc

DISCUSSING GOD(S): A PHILOSOPHICAL INTRODUCTION NEW

This course is an introduction to the philosophical study of various religiously relevant topics. These include: the analysis of arguments for and against God’s existence; conceptual problems with formulating a sensible idea of God; the plausibility of multiple deities; the relationship (if any) between God/multiple deities and morality; a comparison of faith and reason; the reliability of religious experience and testimony; the possible impacts of predestination/divine foreknowledge on free will and moral responsibility; and prudential reasons for belief in God(s), such as the desirability of an afterlife.


001 | Jan 31 - Mar 21 | T | 6:30 - 9 pm | MainInstructor: Dan Kary, MA

EVENINGS WITH THE CALGARY PHILHARMONICOffered in cooperation with the Calgary Philharmonic Orchestra. Through listening, lecture, discussion and attendance at select CPO concerts, examine the making and development of classical music with the aim of deepening your understanding and appreciation of this music genre. Through four preview sessions, the course offers a layman’s introduction to four concerts and attendance at those concerts. Course fee includes the price of concert tickets, orchestra seating. CPO season ticket holders please call to register at a reduced rate.

COURSE: HUM 405 | 8 Hours | $325 + GST 021 | Jan 16, Feb 13, 27, Mar 20 | M | 7 - 9 pm | MainConcerts: Jan 21, Shostakovich Symphony No. 9; Feb 18, Brahms: German Requiem; Mar 4, Beethoven: Symphony No. 3 in E-Flat Major, Eroica; Mar 25, Prokofiev: Piano Concerto No. 2/ Tchaikovsky: Symphony No 4

022 | May 1,8,29, Jun 5 | M | 7 - 9 pm | MainConcerts: May 6, Saint-Saens: Piano Concerto No. 2 in G minor; May 13, Beethoven: Symphony No. 6 in F Major; Jun 3, Mozart: Piano Concerto No. 21 / Mahler: Symphony No. 9; Jun 10, Estacio: Trumpet Concerto / Holst: The PlanetsInstructor: Jennifer MacDonald, MA

WW1 — LEGENDS, LIES, AND MYTHS NEW

We will explore the enduring popular myths, legends, and outright lies told about the First World War. How did the war really start and who was to blame? Could the Germans have won in 1914? Did trench warfare dominate the battlefield? Why did the Allies win? How did the Treaty of Versailles come to be? And we haven’t even started on the Kaiser, Sir Douglas Haig, Papa Joffre, and Hindenburg and Ludendorff! Come participate in an interesting and thought provoking session as we attempt to separate fact from fiction and delve into the legends, lies, and myths surrounding the World War One.


002 | Feb 7 - Mar 28 | T | 9 - 11:30 am | MainInstructor: Matt Bucholtz, PhD

A STROLL WITH SOCRATES AND FRIENDS: WHAT THE ‘ANCIENTS’ HAVE TO SAY ABOUT TODAY’S ISSUES NEW

Western philosophy begins with the ancient Greeks. And that is where this philosophical journey begins as we attempt to answer some of life’s ultimate questions in companionship with Socrates, Plato, and Aristotle. Learn from the remarkable life and death of Socrates as memorialized by Plato, as well as some of the key philosophical outlooks of Plato and Aristotle. For Socrates and his students, philosophy was not merely a pastime, or even a career. It was a lifestyle. We will discover if their wisdom stands the test of time and can still offer a compelling way of life today.


001 | Feb 1 - Mar 22 | W | 6:30 - 9 pm | MainInstructor: Natalie Valle


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PERSONAL INTEREST AND WELLNESS403.220.2952 [email protected]

CAREER RENEWAL AND RESILIENCE NEW

Discover methods to increase your career grit and gain traction in your work search. In this interactive course, you will learn techniques to help make significant progress in your work search and career. Topics include: activities that are helpful in a difficult job market; identifying your strengths, skills, and accomplishments; testing the marketplace; neutralizing adversity and failure; and, networking.

COURSE: PIW 135 | 12 Hours | $245 + GST

001 | Jan 31 - Mar 7 | T | 6:30 - 8:30 pm | MainInstructor: Mary-Ann Owens, PhD

ENCORE CAREERS: CREATING A SECOND ACT WITH PURPOSE AND PASSIONExplore the exciting phenomenon of encore careers that occur in the second half of life. Encore careers provide you with an opportunity to use your unique combination of skills, competencies and qualities to continue to make money, and more importantly, to make a contribution that has both great personal meaning and a positive social impact. This course will be of particular interest to the 50 plus boomer crowd, a group that is looking for new pre- or post-retirement careers. Learn how to network your way to an encore career and gain knowledge about the top employment sectors.


003 | Mar 8 - 29 | W | 6 - 9 pm | MainInstructor: Brian Lambier BA, CRC

MINDFULNESS MEDITATIONBased on an approach that is thousands of years old, mindfulness meditation is about being fully awake and present in every moment of our lives. Access powerful inner resources to cope with life’s challenges, calm the mind, relax the body, and cultivate insight. Benefits, including improved mood and reduced stress, depend upon establishing a personal routine. Components include: meditation, gentle hatha yoga, relaxation, group discussion, imagery and breathing techniques. Topics covered include mind/body interdependence, balance in the autonomic nervous system, and effective coping strategies. Fee includes CD.


043 | Mar 27 - May 29 | M | 7:30 - 9 pm | Off Campus042 | May 11 - Jun 29 | R | 7:30 - 9 pm | Off CampusInstructor: Michael Speca PsyD, R.Psych

MINDFULNESS MEDITATION 2This course is intended for students who have taken Mindfulness Meditation or have equivalent experience and are looking to continue with their meditation practice. We will examine aspects of Buddhist teachings and practice with respect to how we conduct our day to day lives from traditional Zen Buddhist and modern psychological perspectives. An overview of the Four Noble Truths, The Noble Eightfold Path will serve as a basis to explore Buddhist precepts and the seven points of mind training as applied to one’s own life. Commitment to a regular meditation practice is expected. Each class will include discussion and practice.


005 | Jan 30 - Mar 27 | M | 7:30 - 9 pm | Off CampusPrerequisite: PIW 101 Mindfulness MeditationInstructor: Michael Speca Psy. D., R. Psych

UNDERSTANDING AND PREPARING FOR RETIREMENTExplore retirement within the context of both traditional and current models, as well as the concepts of change and transition and implications on planning a successful retirement. Explore 15 factors in key life arenas of family, relationships, work/career, leisure and spirituality to help better understand your preparedness for retirement planning. If you are retired, or near retirement, and are looking to reinvent your future years, this course will provide the information necessary to assess current and future plans towards making retirement a reality.

NOTE: An optional online assessment tool will be available. Please bring a cheque for $53.95 to the first class if you wish to purchase. This tool will measure individual preparedness for retirement factors but it is not required for the course.


014 | Feb 8 - Mar 1 | W | 6 - 9 pm | MainInstructor: Brian Lambier BA, CRC

Parenting

PARENT EFFECTIVENESS TRAININGDo you want your children to open up more about their feelings, thoughts and opinions? Are you looking for suggestions to get your children aged two and up to listen and cooperate more? Do you wish to put more fun, caring and enrichment in your busy family life? Learn skills to enhance your parent-child relationship. Parent Effectiveness Training (PET), pioneered by Dr. Thomas Gordon, psychologist and a two-time nominee for the Nobel Peace Prize, is the most researched, implemented and influential model of parenting. Upon completion of the course, free ongoing online parenting instruction is available.


023 | Feb 21 - Mar 14 | T | 6 - 9 pm | MainInstructor: Judy Arnall, PET, CCFE


mailto:adedlife%40ucalgary.ca?subject=Personal%20Interest%20and%20Wellness%20%7C%20Request%20for%20Information












Personal Finance

FOUNDATIONS OF PERSONAL FINANCIAL MANAGEMENTTo make smart decisions with your money, you need a broad understanding of personal finance and financial management in all areas of your financial life. Start by looking at the big picture and gain a solid overview of topics such as the financial planning process, own versus leasing a vehicle, retirement accounts, pension plans, investment concepts and advice, taxation, estate planning topics and various types of insurance.


017 | Feb 21 - Mar 21 | T | 6 - 9 pm | MainInstructor: Michael O'Brien CFP

INVESTING FOR SUCCESS LEVEL 1This interactive and engaging course will cover important principles for successful investing, as well as current market conditions and investment considerations. Topics include: capital markets, picking stocks, investment strategies, mutual funds, and taxation. Students who have taken Level 1 should consider PIW 142 Investing for Success Level 2.


006 | Jan 30 - Mar 13 | M | 6 - 8:30 pm | DT007 | Apr 3 - May 15 | M | 6 - 8:30 pm | DTInstructor: Bradley Moore, CFA

INVESTING FOR SUCCESS LEVEL 2Explore further the securities markets and learn pricing and trading concepts for different types of financial instruments. A basic understanding of stocks, bonds and mutual funds will be assumed. Topics covered include pricing and trading techniques in fixed income, equity, derivatives, and modern portfolio theory. Discuss the benefits and challenges associated with portfolio construction. Prerequisite: PIW 132 Investing for Success Level 1


004 | Jan 31 - Mar 7 | T | 6 - 8:30 pm | DTInstructor: David Sherlock, BA (ECON), AICB, PFP, FMA, CIM, FCSI

PHOTOGRAPHY403.220.2952 [email protected]

Courses in this section can be taken on their own or, in most cases, for credit towards a Visual Design Certificate. For more information on this program, go to conted.ucalgary.ca/visual design


ARCHITECTURAL PHOTOGRAPHYAn introduction to practical and artistic elements of photographing exteriors and interiors of buildings. Lectures, demonstrations, critiques, and field exercises provide a practical foundation for making effective architectural photographs based on technical and aesthetic considerations. You need a camera in good working condition.

COURSE: PHO 113 | 18 Hours | $275 010 | Apr 5 - 26 | W | 6:30 - 9:30 pm and Apr 22 | S | 9 am - 4 pm | Main

DIGITAL PHOTOGRAPHY — THE NEXT STEPThis course is designed for those familiar with the basic operation of digital cameras and who are looking for a deeper understanding of digital possibilities. Topics include: advanced camera functions, image acquisition, lighting, workflow; printing and printers; and online resources. Through assignments and critiques, quality image making will be the focus of this course.

COURSE: PHO 103 | 15 Hours | $240 018 | Apr 11 - May 16 | T | 7 - 9:30 pm | Main

DIGITAL SLR PHOTOGRAPHY — FAST CLASSIn this one-day introduction to digital SLR (single lens reflex) or micro 4/3 cameras and digital photography, learn how your camera functions. Work with aperture and speed, understand ISO, maximize optional settings, and control light. Understand fast and slow lenses, raw and jpeg filming, aspect ratios, auto and manual focusing, and avoiding 'noise.' Pick up some quick tips on how to compose your photos and maximize the effects of various lighting situations.

COURSE: PHO 116 | 6 Hours | $120016 | Mar 11 | S | 9 am - 4 pm | Main017 | May 6 | S | 9 am - 4 pm | Main

LANDSCAPE AND NATURE PHOTOGRAPHYLandscapes, plants and animals are favourite subjects for photographers. This course consists of an introductory lecture and photoshoot around the city with photoshoots in or around the mountains to follow. Learn about design in nature, the art of seeing, understanding and utilizing light effects, tripods and other equipment, and developing a personal style. The final class is a recap and assessment of the photoshoots. Students should have fully adjustable SLR cameras.

COURSE: PHO 109 | 21 Hours | $295 010 | Jun 10,17,24,29 | S | varied times |MainPrerequisite: PHO 101 Photography I

PHOTOGRAPHY — LIGHTINGAn introduction to the types and techniques of lighting in photography; this course will benefit photography enthusiasts who are interested in having a better understanding of natural and artificial light and its implementation in portrait, pet, product, real estate and general purpose photography.

COURSE: PHO 122 | 12 Hours | $195 004 | Apr 5 - May 10 | W | 7 - 9 pm | MainPrerequisite: PHO 101 Photography 1


Courses







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http://conted.ucalgary.ca/visual design










PHOTOGRAPHY I — DIGITALFocus on Digital SLR cameras — cameras that are fully adjustable with the ability to change lenses. Topics include: composition, exposure control, automatic versus manual operation, aperture, shutter speed, white balance, using flash and available light, and evaluating the final pictures. Please bring camera and manual to first class.

COURSE: PHO 101 | 12 Hours | $195 081 | Feb 1 - Mar 8 | W | 7 - 9 pm | Main083 | Apr 3 - May 15 | M | 7 - 9 pm | Main084 | Feb 9 - Mar 16 | R | 7 - 9 pm | Main

PHOTOGRAPHY IN THE GARDENMany interesting and exciting subjects for photographs are as close as your own back yard. Whether you have an SLR digital camera loaded with special features or a simple point-and-shoot camera, you can learn how to take great photographs in your garden using lighting and other techniques. Additional topics include: macro photography, composition, and how shooting from different angles can create dynamic images. This course includes a field trip. General knowledge of your camera would be helpful but not necessary, photography basics will be covered in the first class.

COURSE: PHO 111 | 15 Hours | $240 008 | Aug 2 - 16 | W | 6:30 - 9:30 pm and Aug 12 | S | 9 am - 4 pm | Main

PORTRAIT PHOTOGRAPHYBecome more comfortable using your digital SLR camera for portraits. Understand how to use the quality of light and your camera’s basic operations for better results. Discuss exposure control, aperture, shutter speed, using the flash and available light. Review portraiture in both a historical and contemporary context and experiment with a variety of approaches both compositionally and technically. Please bring camera and manual to first class.

COURSE: PHO 121 | 21 Hours | $295 006 | Feb 7 - Mar 21 | T | 6 - 9 pm | Main

REAL ESTATE PHOTOGRAPHYThis course will benefit realtors and anyone interested in real estate photography. Topics include; the capabilities of digital SLR cameras, automatic versus manual photography, the concept of the exposure triangle (ISO, exposure, shutter speed), learning light temperature and white balance function, using external source of light (flash), wide angle lenses and photo distortion, staging and composing photos.

COURSE: PHO 120 | 12 Hours | $195 003 | Feb 15 - Mar 22 | W | 7 - 9 pm | Main

PROJECT MANAGEMENT403.220.2988 [email protected]

Courses in this area can be taken on their own or for credit toward the Project Management Fundamentals Certificate. For information go to conted.ucalgary.ca/project

For information on how some of these courses can be used toward the PMP® designation, go to conted.ucalgary.ca/designations, and click on Project Management Institute.

CHANGE MANAGEMENT THEORY AND APPLICATION NEW In the 21st century, organizations and workplaces experience constant change. Changes in leadership, organizational structure, operational systems and business culture impact business outcomes and the individuals involved. In this introduction to change theory, the focus is on the people impacted by change and those leading and managing it. Learn organizational change strategies through different lenses and frameworks, and examine interventions and tools to plan and manage the change process. Learn technique and tactics to facilitate change within an organization, through engaged processes.


My experience as a Continuing Education student was very rewarding. Working fulltime and having the downtown campus nearby made it all so convenient.

Patricia Abel. Graduate.Project Management Fundamentals Certificate.

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mailto:business.conted%40ucalgary.ca?subject=Project%20Management%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/project




LEADERSHIP IN PROJECT MANAGEMENTThe difference between a good and an exemplary project is leadership. Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition in order to increase participants' comfort level with project management activities and language. Coursework will culminate with a project that integrates knowledge acquired through the course with practical experience of participants.

COURSE: BMC 290 | 40 Hours | $745025 | Jan 10 - Apr 4 | Online 026 | Jan 14 - Feb 11 | S | 8:30 am - 5 pm | DT024 | Apr 1 - May 6 | S | 8:30 am - 5 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)

PROCUREMENT AND CONTRACT MANAGEMENTExplore the project procurement processes, from the initial procurement decision, through the solicitation process, to contract award, administration, and closure. Examine the interaction of these processes and how they overlap with the other areas of project management. Learn effective strategies to successfully manage key partners and vendors, and acquire the tools and techniques to manage each contract life cycle.

COURSE: BMC 301 | 15 Hours | $585 016 | Feb 22 - Mar 22 | W | 6 - 9 pm | DT015 | May 6 - 13 | S | 8:30 am - 5 pm | DT

PROJECT MANAGEMENT PROFESSIONAL (PMP)® EXAM PREPARATIONThis course is specifically designed to give eligible Project Management Professional (PMP)® candidates the knowledge and skills required to complete the (PMP)® certification exam successfully. This highly interactive course uses different activities to practise test questions thus providing opportunities to apply project management concepts, terms, methods and best practices building the confidence needed to satisfy the exam requirements. Students require knowledge of the PMI methodology as outlined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition.

COURSE: BMC 308 | 40 Hours | $745 020 | Jan 14 - Feb 11 | S | 8:30 am - 5 pm | DT021 | Feb 27, 28, Mar 1, 6, 7 | MTW | 8:30 am - 5 pm | DT019 | Apr 1 - May 6 | S | 8:30 am - 5 pm | DT

PROJECT MANAGEMENT AND RISKThe ability to manage risk is a primary competency of the project manager. In this session, learn the methodology involved in identifying, analysing, monitoring and controlling risks within the project lifecycle. Discuss the relationship between risk and contingency funds and gain tools to help you develop a risk management plan.

COURSE: BMC 323 | 7.5 Hours | $385 006 | Mar 10 | F | 8:30 am - 5 pm | DT

PROJECT MANAGEMENT: HR AND COMMUNICATIONThe human resource knowledge area contains many variables and systemic elements that can affect the outcome of a project. Enhancing this area of expertise and devoting adequate commitment to the development of human resource planning increases project success. Learn effective strategies to motivate, manage, and organize project teams as well as the skills necessary to communicate effectively with team members and project stakeholders. Develop an appreciation for effective communication and gain a better understanding of how to set and manage stakeholder expectations.

COURSE: BMC 302 | 15 Hours | $585 017 | Feb 25 - Mar 4 | S | 8:30 am - 5 pm | DT 016 | Apr 18 - May 15 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)


COURSE: BMC 299 | 40 Hours | $745044 | Jan 10 - Apr 4 | Online 045 | Jan 10 - Apr 4 | T | 6 - 9 pm | DT046 | Jan 16,17,18,23,24 | MTW | 8:30 am - 5 pm | DT047 | Feb 25 - Mar 25 | S | 8:30 am - 5 pm | DT042 | Apr 18 - May 30 | TR | 6 - 9 pm | DT043 | Apr 24,25,26, May 1,2 | MTW | 8:30 am - 5 pm | DTPrerequisite for online section: BMC 352 Learning Online (page 4)


Courses














PROJECT QUALITY MANAGEMENTThis course presents the benefits of Quality Management and the importance of incorporating it into the day-to-day activities of business. Course modules will explain the fundamentals of quality management, their purpose, and value to the success of a project. Topics include: process driven versus people driven, what is QA and QC, cost of quality, quality planning, quality requirements, reporting metrics, supplier quality management, and quality audits and assessments. The criticality of interfaces between engineering, procurement, contracts and construction are also covered.

COURSE: BMC 300 | 15 Hours | $585 020 | Jan 11 - Feb 8 | W | 6 - 9 pm | DT019 | Apr 19 - May 17 | W | 6 - 9 pm | DT

RIGHTSOURCING IN IT FOR PROJECT MANAGERSRightsourcing is about selecting the best way to secure and utilize resources. This seminar will help IT decision makers make better informed choices between insourcing, offshoring and nearshoring. Learn tips, tricks and strategies to quantify the value of sourcing models and estimate their hidden costs. If you want to rightsource, and not just outsource, this seminar will give you a 360 degree view of how to get started and effectively manage it through the project lifecycle.

COURSE: BMC 347 | 7.5 Hours | $385 004 | May 5 | F | 8:30 am - 4:30 pm | DT

PROJECT MANAGEMENT: LEVEL IIThis advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK(PMP)® Guide) — Fifth Edition enhances the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, the objective is the development of project control skills.

COURSE: BMC 266 | 40 Hours | $745 037 | Jan 10 - Apr 4 | Online 038 | Jan 12 - Apr 6 | R | 6 - 9 pm | DT036 | May 24,25,26,29,30 | WRF | 8:30 am - 5 pm | DTPrerequisite: BMC 299 Project Management: Level I; and, for online section, BMC 352 Learning Online (page 4)

PROJECT PLANNING: HIT THE GROUND RUNNINGProject success is largely contingent upon detailed and logical project initiation and planning. Develop valuable skills for navigating through the sometimes ambiguous reality of the initiation and planning stages of a project. Discover how to gather initial project requirements in order to ensure smooth and results-driven delivery of project services or products. Also learn the step-by-step process of how to drive a project from initiation to execution.


RISK NAVIGATION: STRATEGIES FOR MAJOR CAPITAL PROJECTSAs projects become larger, more complex, and of longer duration, the challenges presented to executive decision-makers become greater. Discover how you can improve your project outcomes. Discuss: alignment between the organization and projects, organizational support for projects, what can be done to fix cost overruns, clarity of risk management, and the proper use of contingency. Also discuss: near-term thinking, team alignment, the disconnection between the corporate level and project level, and the role of the project executive officer.

COURSE: BMC 320 | 15 Hours | $585 005 | May 25 - 26 | RF | 8:30 am - 4:30 pm | DT

SAP PROJECT MANAGEMENTThere are three key knowledge areas involved in becoming a successful SAP (Systems, Applications, Products) Project Manager: SAP, ASAP methodology (Accelerated SAP Methodology for Implementation) and experience on SAP projects. This seminar is for project managers who have some work experience and want to develop their career opportunities. Learn the basics of SAP and ASAP methodology including industry acronyms and apply a work breakdown structure for a sample SAP implementation project.














REAL ESTATE DEVELOPMENT403.220.2988 [email protected]

Courses in this section can be taken on their own or for credit toward the Certificate in Real Estate Development. For information on this certificate program, go to conted.ucalgary.ca/realestate

ADVANCED FINANCE AND CORPORATE/LEGAL STRUCTURESTake a more detailed look at finance and corporate/legal structures available to today’s real estate developer. In particular, three distinct areas are studied: corporate structures, including limited partnerships, joint ventures, private and public corporations, and private trusts; land purchase and construction finance, such as vendor arrangements, conventional finance (best practices), syndications, mezzanine finance, and participation arrangements; and take-out arrangements including long-term finance, corporate sales to institutional investors, REITs, limited partnerships, public companies, private high net-worth investors, and syndications.

COURSE: CPE 141 | 18 Hours | $589 009 | Apr 4 - May 9 | T | 6:30 - 9:30 pm | DTPrerequisite: CPE 119 Real Estate Development and Finance

MIXED-USE REAL ESTATE DEVELOPMENTThe downtowns of Canada’s largest cities include many dynamic mixed-use real estate development projects. Technological advances, traffic congestion, and environmental concerns are some of the many factors that are driving an explosion in mixed-use real estate development planning and development. Gain an overview of the development process that incorporates complimentary residential, commercial, civic and business uses into a single parcel or development concept area. Learn about mixed-use planning polices and development regulations, and; gain a deeper understanding of the development process from start to finish using Calgary as a case example.

COURSE: CPE 185 | 18 Hours | $589 008 | Mar 2 - Apr 6 | R | 6:30 - 9:30 pm | DT

REAL ESTATE LAWThis course examines the legal issues involved in the acquisition, development, management and disposition of real estate. Topics include: offers, purchase and sale agreements, organization of the ownership entity, financing, mortgages, construction, taxation, and leasing.

COURSE: CPE 111 | 18 Hours | $589 011 | Jan 12 - Feb 16 | R | 6:30 - 9:30 pm | DT

REAL ESTATE MARKETINGMarketing is essential to the success of any real estate development project. Review the role that marketing plays at each step in the development process. Gain an understanding of changing real estate markets and learn how to: utilize market research information, develop and manage a marketing program, create unique project identities, and undertake an effective advertising and communications program.

COURSE: CPE 112 | 18 Hours | $589 016 | Apr 20 - May 25 | R | 6:30 - 9:30 pm | DT

SALES MANAGEMENT AND STRATEGIES IN REAL ESTATE DEVELOPMENTWhen the rubber hits the road, the success or failure of development projects relies heavily on the strength of the sales team and the strategies that drive them each day. Economic downturns and a slowdown in the residential real estate market force development projects to reevaluate their sales processes and practices. Learn proven methodologies and formulas that deliver sales results. Topics include: project pricing, prospect communication, lead generation, effective database management, creating perceived value and sales centre pathing. Eliminate the selling atmosphere and create a buying atmosphere on your next project.

COURSE: CPE 150 | 18 Hours | $589 007 | May 16 - Jun 20 | T | 6:30 - 9:30 pm | DT

I learned, not only from my teachers and their guest speakers, but also from my classmates and their stories of dealing with various stakeholders and processes.

Jennifer Oswald. Graduate.Real Estate Development Certificate.

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Courses

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http://conted.ucalgary.ca/realestate











TEACHING SECOND LANGUAGES403.220.2952 [email protected]

Courses in this section can be taken for credit toward a Teaching Second Language (TSL) Certificate program, specifically:

· TSL Certificate specializing in Teaching English as a Second Language (TESL), Level 1 and 2

· TSL Certificate specializing in Teaching International and Heritage Language (TIHL), Level 1 and 2

For information on these certificate programs, go to conted.ucalgary.ca/tsl

SPECIAL OFFERReceive a 5 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2016/17 academic year.

ASSESSMENT AND MATERIAL DEVELOPMENTAnalyze classroom assessment strategies, processes, issues and trends in the assessment of student language learning. Perspectives of assessment from learner, teacher, standardized tests and workplace needs will be addressed, as will the functions of formative and summative assessment. The role of assessment in learner motivation, accountability, and communication of learner ability will be addressed with reference to participants’ real classroom experiences. Gain a working knowledge of large-scale, standardized language tests. Then focus on key criteria used in assessing and selecting materials. Familiarize yourself with the main types of materials currently available, and examine the range of teaching possibilities with these materials. Finally, experiment with developing your own materials to meet second language classroom needs.

COURSE: TSL 125 | 30 Hours | $475 009 | May 2 - Jun 26 | Online Prerequisite: TSL Level 1 Certificate courses

CULTURE IN LANGUAGE TEACHINGKnowing a second language also means knowing a second culture. Learn what the term culture means and the purpose of knowing a culture for second language learners. Study how to integrate culture and intercultural explorations into the learning experience. Finally, examine the influences of culture on teaching and learning in both multi- and mono-cultural contexts. Discuss theory and practical elements of integrating peoples of different cultures.

COURSE: TSL 126 | 30 Hours | $475 010 | Jan 17 - Mar 13 | Online Prerequisite: TSL Level 1 Certificate courses

LINGUISTIC STRUCTURESEven in a communicative context, second language teachers need a basic awareness about the structure of language and possible differences between the first and second language they are teaching. The three basic language structures of phonology (sound structure), morphology (word structure), and syntax (sentence structure) will be illustrated on a number of levels.

COURSE: TSL 108 | 30 Hours | $475 030 | Feb 7 - Apr 3 | Online 031 | May 9 - Jul 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

TSL — METHODOLOGYFamiliarize yourself with second language teaching methodology in the last two centuries. First, an historical overview of the different approaches including grammar translation, the Direct and Series methods, Audiolingualism and so forth will be examined. Then, learn more about using newer methods such as Communicative Language Teaching (CLT), Task-Based Learning (TBL), and the Lexical Approach.

COURSE: TSL 104 | 30 Hours | $475 011 | Mar 7 - May 1 | Online Prerequisite: TSL Level 1 Certificate courses

TSL FUNDAMENTALSBe introduced to the field of learning and teaching a second language. Become familiar with the terminology used generally in the realm of second language teaching and specifically in the TSL Certificate program. Then focus on principles of classroom management and lesson planning. This will include concepts such as increasing student interaction in the classroom, using effective teacher language and logical staging of various lesson types.

ESLCOURSE: TSL 120 | 40 Hours | $575 026 | Jan 17 - Mar 27 | Online 027 | Apr 11 - Jun 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

IHLCOURSE: TSL 127 | 40 Hours | $575 011 | Jan 18 - Mar 29 | W | 6 - 9:30 pm | Main

TEACHING PRACTICUM — ESLThe practicum course provides you with an opportunity to observe an experienced ESL teacher in a classroom setting and complete paper-based recordings of ten hours of observations. In addition, you will apply the knowledge and skills learned during the program in a supervised practice setting. You will teach ten hours of lessons that you have planned. You will receive feedback in the form of recommendations from your supervising teacher. All practicum observations and practice teaching will take place at the University of Calgary or other approved Calgary ESL providers.

COURSE: TSL 109 | 20 Hours | $475 047 | Jan 16 - Mar 24 | Calgary048 | May 1 - Jul 7 | CalgaryPrerequisite: TSL Level 1 certificate courses


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TEACHING SKILLS AND SYSTEMS 1 — ESLExplore both theoretical and practical aspects of specific skills in learning a second language. Review what is known about the reading and writing process including communicating well to be heard and understood, and reading and writing for specific purposes. Next review what is known about teaching grammar in a second language while concentrating on pedagogical techniques. Cover critical and innovative approaches to grammar and learn specific strategies for teaching grammar in a second language. Finally, cover systematic and principled procedures for teaching vocabulary.

COURSE: TSL 121 | 30 Hours | $475 026 | Feb 14 - Apr 4 | T | 6 - 9:30 pm | Main024 | Feb 14 - Apr 10 | Online 025 | May 2 - Jun 26 | Online Prerequisite: TSL 120 TSL Fundamentals, and TSL 108 Linguistic Structures

TEACHING SKILLS AND SYSTEMS 2 Become aware of current classroom techniques that promote listening and speaking. Be introduced to the communicative method of second language learning through group discussion, modeling, games and activities. Then, discover how sounds are produced in a variety of languages and what practical teaching techniques you can use to correct common problems with pronunciation in a second language. Gain familiarity with the international phonetic alphabet.

ESL COURSE: TSL 122 | 30 Hours | $475 022 | Jan 17 - Mar 13 | Online 023 | Jan 18 - Mar 8 | W | 6 - 9:30 pm | Main024 | Apr 4 - May 29 | Online Prerequisite: TSL 120 TSL Fundamentals, TSL 108 Linguistic Structures; and, for online sections BMC 352 Learning Online (page 4)

IHLCOURSE: TSL 129 | 30 Hours | $475 012 | Jan 17 - Mar 13 | Online Prerequisite: TSL 120 TSL Fundamentals, TSL 108 Linguistic Structures; and, for online sections BMC 352 Learning Online (page 4)

WRITING403.220.2952 [email protected]

This area includes a wide variety of writing courses, many of which can be taken for credit toward a certificate program. Courses are categorized as Non-certificate Courses followed by Certificate Courses.

Non-certificate Courses

Courses in this section are taken for general interest only.

BOOT CAMP: THE BASICS OF GOOD WRITING NEW

In the mood for an entirely different Stampede experience? Want to improve your business English? How about dedicating a week (and because it’s summer, we’ll make that a four-day week) to transforming your writing? Your ability to write lean and persuasive documents that capture the reader’s attention, communicate your message clearly, and convey that you are a careful and respectful communicator is integral to your success. We start with the basics of grammar and punctuation, move on to style principles, and then review best processes and practices in business correspondence. The class concludes with an examination of some editing tools and techniques, and a review of resources that will help you continue to refine your writing skills.

COURSE: WRI 112 | 25 Hours | $425 001 | Jul 10 - 13 | MTWR | 9 am - 4 pm | DT

CREATIVE WRITING 1Give voice to your inner creativity. Explore fiction, creative non-fiction, and poetry, through discussion, writing exercises, close reading of published work, and feedback consistent with your level of experience and comfort. The focus will be on generating ideas, and learning the basics of the writer's craft.

COURSE: WRI 101 | 24 Hours | $355 028 | Apr 4 - May 23 | T | 6 - 9 pm | Main

INTENSIVE GRAMMAR AND STYLE CLINICTune-up your grammar and writing skills. Strengthen your command of language and become a more assured writer. Grammar is key to clear and concise communication, and there's nothing dull about it. Review the basics of grammar including parts of speech, sentence structure, punctuation and common grammatical errors. Also, learn how to dramatically improve your writing style by using precise language, eliminating wordiness, and editing for conciseness, clarity and fluency. Instructional grammar and style booklet provided.

COURSE: WRI 203 | 15 Hours | $295 051 | Feb 7 - 9 | TR | 8:30 am - 4:30 pm | DT050 | Feb 28 - Mar 28 | T | 6 - 9 pm | Main052 | May 2 - 4 | TR | 8:30 am - 4:30 pm | DT


Courses





mailto:writing%40ucalgary.ca?subject=Writing%20%7C%20Request%20for%20Information






Certificate Courses

The following courses can be taken on their own or for credit toward at least one of the following certificate programs:

· Creative Writing· Professional Writing:

· Specializing in Business and Technical Writing

· Specializing in Marketing and Public Relations

For information on these programs, go to conted.ucalgary.ca/writing

SPECIAL OFFERReceive a discount of 5 per cent per course by registering at the same time for three or more courses. To receive the discount, you must register by calling 403.220.2952. Offer valid for 2016/2017 academic year. This offer is valid for certificate courses only. This offer does not apply to WRI 500 Creative Writing Final Project.

COPY EDITING AND PROOFREADINGYou will develop solid copy editing skills (clarity, correctness, conciseness, consistency) by learning to identify and correct content errors, problems in technical quality, style guide conformity and issues in language and thought. Then focus on proofreading skills including proofreader’s marks, grammar and spelling errors and basic formatting. Topics may also include working with style sheets, proofing on screen versus proofing hard copy, and proofing electronically generated or scanned material for a variety of English-language texts. Access to a printer and a scanner or fax machine or the ability to send good quality phone photos is required.

COURSE: WRI 120 | 30 Hours | $545 027 | Jan 24 - Mar 20 | Online 028 | Mar 21 - May 15 | Online 029 | Jul 25 - Sep 18 | Online Prerequisite: BMC 352 Learning Online (page 4)

COPYWRITING — WORDS THAT SELLUsing words as tools, make the reader sit up and take notice so you can first communicate with, and then persuade and motivate, them. Then, acquire a foundation in the copywriting process, marketing strategies, and the principles of persuasion. Learn to write dynamic advertisements and sales and marketing brochures for products and services. Get instructor and peer feedback as you learn to write influential sales and marketing brochures, letters and other documents.

COURSE: WRI 240 | 30 Hours | $545 007 | Feb 7 - Apr 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

CREATIVE WRITING EXPLORATIONGive voice to your inner creativity. Explore various creative writing genres such as fiction, creative non-fiction, poetry, and drama through discussion, writing exercises, close reading of published work, and instructor and peer feedback consistent with your level of experience and comfort. The focus will be on generating ideas, and learning the basics of the writer’s craft.

COURSE: WRI 140 | 30 Hours | $545 014 | Jan 24 - Mar 20 | Online 015 | Mar 29 - May 31 | W | 6 - 9 pm | MainPrerequisite: BMC 352 Learning Online (page 4)

I enrolled in the professional writing program because I had to improve my technical writing skills — quickly. I consider writing well to be a valuable skill in the workplace.

Alberto Delgado. Graduate.Professional Writing specializing in Business and Technical Writing.

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http://conted.ucalgary.ca/writing







STRATEGIC WRITING FOR PUBLIC RELATIONS AND MARKETINGLearn the information necessary to achieve public relations writing success, including how to write and format documents such as news releases, advisories, media kits, backgrounders, and fact sheets through study, practice, peer and instructor feedback, and assignments. Continue with practice in marketing and advertising writing which may include: advertisements for print, radio, or television, proposals; sales; direct mail; fund raising and more. We will discuss the latest methods used in the industry such as engaging audiences through the web, social media, and blogs.

COURSE: WRI 230 | 30 Hours | $545 011 | Apr 4 - May 29 | Online Prerequisite: WRI 150 Writing in the Workplace; and for online sections, BMC 352 Learning Online (page 4)

TECHNICAL WRITING AND DOCUMENTATIONLearn to effectively communicate information to your audience by applying relevant concepts and tools to help you make sense of various writing tasks. Develop your ability to analyze written information and use structure to reinforce its meaning and make the message clear. Produce writing samples based on documents including reports, policies and procedures, proposals, summaries, manuals, and user guides. Learn through study, practice, peer and instructor feedback, and assignments.

COURSE: WRI 215 | 30 Hours | $545 012 | Apr 4 - May 29 | Online Prerequisite: BMC 352 Learning Online (page 4)

CREATIVE WRITING FINAL PROJECTYou will have opportunity to hone your writing and editing skills through writing, discussion with peers, and 10 hours of mentorship with a published author. You will provide a pre-course submission within your chosen genre. The work in progress will be a minimum of 10-15 pages and will also include a learning agreement describing the project and the direction of the work. The submission must be received at least one month prior to the course start date. You will enhance your skills and understanding of the writer’s craft specific to genre, and produce a small manuscript of approximately 40-50 pages maximum length. This is to be taken as the final course in the Creative Writing Certificate.

COURSE: WRI 500 | 40 Hours | $925 009 | Mar 28 - Jun 12 | Online Prerequisites: Completion of 160 hours of core, optional and elective courses

DOCUMENT DESIGNEnsure your writing has the strongest impact possible by learning how to successfully present user-friendly documents. Start with a brief overview of the four basic design principles (contrast, repetition, alignment and proximity) that appear in every well-designed document. Next learn about colour and font, and how choosing the right one can have a positive impact on your writing. Then, learn how to think critically about your design choices so you can apply these principles to numerous documents including creative writing, correspondence, brochures, reports, and websites through study, practice, peer and instructor feedback, and assignments.

COURSE: WRI 220 | 30 Hours | $545 009 | Jan 24 - Mar 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

GRANTS, SALES AND FUNDING PROPOSALSLearn and apply established methods of planning, writing and revising proposals through study, practice, peer and instructor feedback, and assignments. You will be provided an opportunity to work on case-study exercises or, if you prefer, actual proposals from your workplace. In either case, the completed proposals will be evaluated as part of the course mark. Practice developing both sales and funding proposals. Also discuss types of proposals, uncovering needs, and finding funding sources (grants).

COURSE: WRI 270 | 30 Hours | $545 006 | Jan 24 - Mar 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

SCIENCE WRITINGThis course is intended for scientists, science communicators, journalists and freelancers who write science news and stories for the general public. Topics include: writing skills, planning and structuring your work, finding and evaluating science stories, the roles of the internet, interviewing, controversy and ethics in science writing, fact checking and understanding statistics. Learn through study, practice, peer and instructor feedback, and assignments.

COURSE: WRI 260 | 30 Hours | $545 006 | Feb 7 - Apr 3 | Online Prerequisite: BMC 352 Learning Online (page 4)


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WRITING A NOVEL: FIRST DRAFTWriting a novel is a challenging and exciting journey. Through practical experience, learn to write fiction uncritically for quantity, write to a deadline, meet daily word-count goals and sketch an entire story arc. Topics covered include character and scene development, dialogue, narration, and plot creation. Your goal is to have a 50,000-word first draft of a novel by the end of the course. This course is suitable for all genres.

COURSE: WRI 460 | 30 Hours | $545 005 | Mar 21 - May 15 | Online Prerequisite: WRI 140 Creative Writing Exploration; and BMC 352 Learning Online (page 4)

WRITING CREATIVE NON-FICTIONCreative non-fiction is a genre that is committed to the close observation and recording of a world. The story is important, as it contains the poetry, the drama of everyday life, and its substance. Examine models of writing in memoir, travel and nature writing, and the personal essay.

COURSE: WRI 430 | 30 Hours | $545 005 | Apr 4 - May 29 | Online Prerequisite: WRI 140 Creative Writing Exploration, and BMC 352 Learning Online (page 4)

WRITING FOR CHILDREN AND YOUTHThe children and youth writing market is a rich and vibrant one. We will focus on writing for readers aged 8 to 14 years, with a brief discussion for age groups younger than this. Examine the writing process from initial concept to finished work including how to turn ideas into stories, story structure, developing characters, the creation of outlines and the importance of editing and revision. You will also examine ways to research publishing houses where you can submit your work, cover letters, synopses and sample chapters.

COURSE: WRI 340 | 30 Hours | $545 006 | Jan 24 - Mar 20 | Online Prerequisites: WRI 140 Creative Writing Exploration; and BMC 352 Learning Online (page 4)

WRITING IN THE WORKPLACESuccessful communicators know that effective writing is essential in a variety of professions. You will develop your writing skills through working on correspondence, such as letters, memos, and email; as well as summaries and reports. Topics include: composition, writing clearly, grammar, sentence structure, writing across cultures, and ethical writing. Ample opportunity for writing is available through exercises and assignments, and feedback on your writing is provided by peers as well as by the instructor.

COURSE: WRI 150 | 40 Hours | $725 008 | Jan 10 - Apr 11 | T | 6 - 9 pm | DT011 | Jan 10 - Mar 20 | Online 012 | Apr 4 - Jun 12 | Online 013 | May 23 - Jul 31 | Online 014 | May 8 - 12 | MTWRF | 8 am - 4:30 pm | DT015 | Jul 17 - 21 | MTWRF | 8 am - 4:30 pm | DT

Prerequisite for online sections: BMC 352 Learning Online (page 4)

WRITING SHORT FICTIONDiscuss different types of short fiction from micro to flash to regular short story. Delve into fundamentals including characterization, setting, and narrative arc. You will write and edit at least two drafts of your own work of short fiction. Collaborating with your instructor and fellow classmates, learn about your genre, its market, and publishing opportunities, and gain skill through practice.

COURSE: WRI 450 | 30 Hours | $545 005 | Apr 4 - May 29 | Online Prerequisites: WRI 140 Creative Writing Exploration; and BMC 352 Learning Online (page 4)

WRITING TOOLSUse some of the most common software features to prepare your written work. First, learn how to get organized using tools including OneNote and Evernote, then look at presenting your written work in MS Word, PowerPoint, FrameMaker or InDesign. Practise adding more visual detail to your documents using Visio and converting documents to Adobe Acrobat’s .pdf format for review and publishing. Finally, understand the meaning of file extensions (tiff, .jpg, gif, .eps, .wmf) and image resolution MS Office suite is required. Free trial versions of other software may be required.

COURSE: WRI 320 | 30 Hours | $545 010 | Apr 4 - May 29 | Online Prerequisite: WRI 220 Document Design, and BMC 352 Learning Online (page 4)

WRITING WELLWriting is at the heart of professional, personal and creative communication, and is, therefore, a critical skill in many realms. To write well, you must be familiar with audience, purpose, form and style as well as the mechanics of writing. Learn the essential skills to be successful at getting your intended message across to a variety of audiences through study, practice, peer and instructor feedback, and assignments.

COURSE: WRI 110 | 30 Hours | $545 024 | Jan 17 - Mar 13 | Online 025 | Mar 14 - May 8 | Online 026 | May 16 - Jul 10 | Online Prerequisite: BMC 352 Learning Online (page 4)













VIDEO GAME DEVELOPMENT LEVEL 2This intermediate course builds on the programming, visual and game design fundamentals introduced in level one, and introduces students to planning games and adapting programming concepts with increased independence.

COURSE: ICT 722 | 60 Hours | $575005 | Jul 17 - 28 | MTWRF | 9 am - 4 pm | Main006 | Jul 31 - Aug 11 | MTWRF | 9 am - 4 pm | MainPrerequisite: ICT 721 Video Game Development Level 1

VIDEO GAME DEVELOPMENT LEVEL 3This final course builds on the programming, visual and game design fundamentals introduced in levels one and two, supports students in planning and developing independent game projects, and introduces students to the necessary organizational and programming skills involved in sharing their games on the web and on mobile devices.

COURSE: ICT 723 | 60 Hours | $575 004 | Jul 31 - Aug 11 | MTWRF | 9 am – 4 pm | MainPrerequisite: ICT 722 Video Game Development Level 2

YOUTH PROGRAMS403.220.2988 [email protected]

Electronics for Young Inventors

Electronics for Young Inventors courses are intended for students 13 – 16 years of age and are offered in a summer-camp format.

ELECTRONICS FOR YOUNG INVENTORS LEVEL 1This two-week, 60-hour summer camp teaches students about electricity, computer programming, and interaction design. Students will discover the science behind everyday electronics, and how energy can be harnessed to process information, control machines and communicate with the outside world. This is a lab-based, hands-on camp where students will learn to understand and safely create fun and creative projects by using an Arduino microcontroller, the C programming language and electronic components. This camp will show students how to build circuits, write computer programs, and craft interfaces to produce amusing, helpful, or just plain crazy inventions! No previous experience with electronics or computer programming is necessary. Materials are covered in the course fees.

COURSE: ICT 731 | 60 Hours | $675003 | Jul 4 - 14 | TWRFM | 9 am - 4 pm | Main004 | Jul 17 - 28 | MTWRF | 9 am - 4 pm | Main

ELECTRONICS FOR YOUNG INVENTORS LEVEL 2This two-week, 60-hour summer camp builds on the basics of electricity, computer programming, and interaction design taught in Electronics for Inventors Level 1. Students will apply new computer programming concepts and more complex electrical components to create new interactive projects using an Arduino microcontroller, the C programming language, and electronic components. This camp will also guide students through the necessary steps to safely plan, design, test and produce their own unique electronic inventions. Students entering this course should have some familiarity with the Arduino platform, or other experience with electronics and computer programming. Materials are covered in the course fees.

COURSE: ICT 732 | 60 Hours | $675 002 | Jul 31 - Aug 11 | MTWRF | 9 am - 4 pm | Main Prerequisite: Electronics for Young Inventors Level 1

Video Game Development

Students 13 – 16 years of age may take these Video Game Development courses on their own or as credit toward the Certificate in Video Game Development for Secondary School Students. Courses are offered in a summer camp format.

Note: For courses offered Saturdays during the academic year, see page 50.

VIDEO GAME DEVELOPMENT LEVEL 1This introductory course teaches students the programming, visual and game design fundamentals needed to build computer games.

COURSE: ICT 721 | 60 Hours | $575 008 | Jul 4 - 14 | TWRFM | 9 am – 4 pm | Main009 | Jul 4 - 14 | TWRFM | 9 am – 4 pm | Main010 | Jul 17 - 28 | MTWRF | 9 am – 4 pm | Main


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mailto:business.conted%40ucalgary.ca?subject=Youth%20Programs%20%7C%20Request%20for%20Information







For the most complete and up-to-date information go to conted.ucalgary.ca; then click on Info for Students.

Age RequirementTo register for a UCalgary Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed specifically for youth.

GSTThe Goods and Services Tax is additional when applicable.

Special NeedsPlease advise Continuing Education of any special needs requirements, such as disability and/or dietary requirements (if meal is included). Also, visit the UCalgary Student Accessibility Services website at: ucalgary.ca/access

Your PrivacyContinuing Education is committed to protecting the privacy of its students. Personal information is collected under the authority of the Post-secondary Learning Act. You will be asked to provide contact information when you register with Continuing Education or request information about Continuing Education courses and programs. You will be sent a UCID number and password. You can access your personal information through the My ContEd Student Portal using the assigned UCID number and password. The personal information you submit will form part of your student record and will be used to respond to your inquiries, to send you information about your application for admission to a course or program, to send you information about the courses and programs in which you are registered, and to prepare aggregate statistical data. On your student profile, you will have the ability to opt in to receive information about courses and programs offered by Continuing Education.

Registration Receipt and Course LocationReceipts include the location of the course, applicable notes and transaction details. Receipts are automatically emailed to registrants and mailed only upon request. The location of your course can also be found in the My ContEd student portal by clicking on My Course Schedule.

Course CancellationIf a course is cancelled due to insufficient enrolment or other unforeseen circumstances, all registrants will receive a full refund, or may choose to transfer without charge to another course.

Income Tax Receipts (T2202A)T2202A income tax receipts for eligible non-credit courses are available for download through the My ContEd portal in February. For more information, go to conted.ucalgary.ca and click on Info for Students. UCalgary Employee Tuition Support is considered a non-taxable benefit for employees of the University of Calgary. Employees should NOT request a T2202A for courses paid via tuition support.

TRANSPORTATION AND PARKINGThe main and downtown campuses are easily accessible by LRT and Calgary Transit bus routes. Visit calgarytransit.com or call 403.262.1000 for route assistance.

Parking Main CampusTemporary parking passes are available on the Main Campus for Continuing Education students. The passes can be purchased at the time of registration by phone or in person. The passes are available prior to the start of each term. When purchasing, please indicate the term for which you require parking.

Passes will be valid for lots #32 after 3:30 pm Monday to Friday and all day on Saturdays and Sundays. Passes will be sold on a first-come, first-served basis and quantities are limited. Space is not guaranteed for pass holders. Refunds will be issued only in the event your class is cancelled and after your parking pass is returned.

Parking Downtown CampusThere is a covered pay parking lot attached to the University of Calgary Downtown Campus and many pay surface and underground lots in the downtown area. See conted.ucalgary.ca/parking

REFUND, WITHDRAWAL, AND TRANSFER POLICYNote: ‘course’ denotes any Continuing Education offering (course, seminar, workshop, etc.)

Any exceptions to the refund, withdrawal and transfer policies outlined below are stated on the Confirmation of Registration you receive by email after enrolling in your course.

If a refund or transfer is approved, reimbursement will be made via the original payment method. Reimbursements by cheque may take two weeks or more to process.

Refund and Withdrawal PolicyA $25 withdrawal fee will be applied to all approved refunds, as per the following rules.

· For a refund to be issued, notice of withdrawal from a course must be received ten calendar days or more prior to the start date of the course. The withdrawal fee will be deducted from the refund for the course fee.

· If notice of a student’s withdrawal from a course is received less than ten calendar days prior to the start date of the course, a refund will not be issued.

Information for StudentsTo reach the main telephone menu and for general inquiries, call 403.220.2866 or 1.866.220.4992 (Toll free outside of Calgary and within North America).



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· Failure to return course materials included in the original course fees – in mint condition – at the time of your notice of withdrawal will result in the cost of the materials being added to the $25 withdrawal fee.

Transfer Between CoursesA $25 transfer fee will be applied to all approved transfers, as per the following rules.

· To transfer out of any course that is less than 30 hours, the request must be received at least 10 days prior to the course start date.

· To transfer out of a course that is 30 hours or more and taught in the classroom or in a blended format, the request must be received prior to the start of the second class session.

· To transfer out of an online course, that is 30 hours or more, the request must be received within seven calendar days from the course start date.

· When transferring into a course with a fee that is less than the fee for the course in which the student originally enrolled, the student will be reimbursed the difference minus the $25 transfer fee.

· When transferring into a course with a fee that is more than the fee for the course in which the student originally enrolled, the student will be charged the difference plus the $25 transfer fee.

· Failure to return course materials included in the original course fees – in mint condition – at the time of transfer will result in the cost of the materials being added to the $25 transfer fee.

· In some cases, the transfer fee may be adjusted to include non-refundable costs incurred by Continuing Education on behalf of the student.

CERTIFICATES, GRADES AND GRADUATIONAdmission RequirementsTo register for a UCalgary Continuing Education certificate program or course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed for youth.

A minimum of a senior high school diploma and relevant workplace experience is recommended for most certificate programs; however, we encourage you to discuss your situation and needs with a Continuing Education student advisor.

Certificate Admission ProcessA student who is applying for admission to a UCalgary Continuing Education certificate program must complete the application form and pay a non-refundable fee. The form can be found at conted.ucalgary.ca under Info for Students. Admission to the program will lock in the certificate requirements leading to graduation.

Prior to admission, an applicant whose primary language is not English must demonstrate English language proficiency. For details go to conted.ucalgary.ca, and click on Info for Students. See English Language Proficiency.

Prerequisite and ProficiencyWe recommend students complete core courses before taking other courses in a certificate program.

Prerequisite: Course that must be completed prior to registering in a course.

Proficiency: Level of skill or knowledge that is recommended prior to registering in a course.

Attendance and PerformanceMissing more than 25 percent of class hours may result in a failing grade. Continuing Education may review a student’s progress at any time and in the case of unsatisfactory performance, may refuse permission for the student to continue in the certificate program.

Graduation Requirements for all Certificate ProgramsIt is the student’s responsibility to ensure that all requirements for graduation are fulfilled in a timely fashion. To assist students in this, advisors are available to meet with students to review their status and determine outstanding requirements. When all requirements are fulfilled, it is the student’s responsibility to apply to graduate. For details visit conted.ucalgary.ca/graduation

TranscriptsFor information about official transcripts from Continuing Education please call 403.220.4705. The fee is $10 (GST exempt) per official transcript, and includes a student copy. VISA, MasterCard or American Express must be used if ordering by phone. For the online transcript request go to conted.ucalgary.ca and click Info for Students. See Forms.

Prior Learning AssessmentsEach Continuing Education Certificate Program has specific policies regarding the award of advanced standing credits or seminar credits for prior learning. For more information please refer to specific programs at conted.ucalgary.ca/certificates or call 403.220.2866.

Funding, Grants and ScholarshipsGrants and funding may be available for eligible courses.

Scholarships are given to deserving students not only for their academic achievement, but also for community involvement. Award sponsors include corporate and private donors.

To apply, you must meet eligibility criteria and submission deadlines. We encourage you to review the following list and apply for all grants, funding and scholarships that you may be eligible for:· Canada - Alberta Job Grant· Continuing Education Endowment

Award (Visual Design, Adult Learning, Writing Certificates)

· Continuing Education Lifelong Learner's Award

· Dick Martin Scholarship Award (Health, Safety, and Environment Certificate)

· Esmail and Safana Bharwani Award Funded by: Esmail Safana Farzana Fayaz Bharwani Foundation (Professional Management and Marketing Management Certificates)

· Human Resources Institute of Alberta Award (Human Resource Management Certificate)

· Immigrant Access Fund· Kay A. Pringle Memorial Scholarships

(some Management Certificates) · Thomas Brown and Linda Harvey

Scholarship Application (Environmental Management Certificate)

Detailed information is at conted.ucalgary.ca/funding

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AA2 (Basic Level): DELF Preparation Workshop 65Accident Theory and Incident Investigation 58Accounting for Non-Financial Managers 6Accounting Fundamentals 33Adobe Illustrator 44Adobe Illustrator Advanced 45Adobe InDesign 45Adobe Photoshop 45Adobe Photoshop Advanced 45Adults as Learners 28Advanced Data Transformation 45Advanced Finance and Corporate/

Legal Structures 75Agile Software Development 45Analytical Thinking for the Business Analyst 32Ancient World: Archaeology of

the First Civilizations 68Applied Naturopathic Nutrition for Your Health 68Arabic 1 64Architectural Photography 71Art History and Appreciation 2 31Art of Container Gardening 63Art of Giving and Receiving Criticism 7Art of Reframing 51Art of the Medieval and Renaissance Worlds 67Asserting Yourself in Conflict Situations 51Assertiveness: Choosing the Right Balance 7Assessment and Material Development 76Assessment Practice in Career Development 29A Stroll With Socrates and Friends: What The

‘Ancients’ Have to Say About Today’s Issues 69Auditing of HSE Management Systems

and Compliance 55, 59Avoiding Construction Disputes 33

BBathroom and Kitchen Design 62Biology 1 - 2 27Boot Camp: The Basics of Good Writing 77Branding: What Designers need to Know 31Building Advanced Web Applications

with ASP .NET and C# 45Building a Positive Workplace 33Building Database Applications with

Microsoft ADO.NET and C# 45Building Great Customer Relationships 7Building Religious and Cultural

Inclusion in the Workplace 33Building Trust in the Work Environment 8

Building Web Applications with Microsoft ASP.NET and C# 45

Building Your Communication Toolbox 51Business Analytics Introduction 46Business and Leadership for HSE Professionals 59Business Communication for Internationally

Trained Professionals 34Business Intelligence Self-Service 46Business Investment Attraction 34Business Law 34Business Management 34Business Partnering for Results 8Business Retention and Expansion 34Business Strategy 34

CCanadian Art History and Appreciation 69Career Development Foundations 29Career Renewal and Resilience 70CFA Review Seminars Levels 1 - 3 58Change Management Theory and

Application 34, 43, 72Change Strategy and Planning 43Chemistry 1 27Chemistry 2 28Coaching for Quality Performance 8Coaching to Different Styles 9Coaching to Lead 9Collaborative Learning Teams 29Colour for Homeowners 62Colour Theory 1 - 2 32Communicating Interculturally 34Compensation: Design and Practice 34Composing Your Life: Strategies for Success 9Comprehensive Business Analysis

Seminar — Part 2 32Computer Programming Level 1 - 2 46Conducting Effective Interviews 35Confidence in Communication 10Conflict Dynamics in Groups 51Conflict Management 35, 43Conquering Your Fear of Public Speaking 10Construction Costing 35Control Systems in Construction Projects 35Copy Editing and Proofreading 78Copywriting — Words that Sell 78Corporate Documentation Control 46Corporate Event Planning 35Corporate Social Responsibility 35, 55Creating Programs in Adult Education 29

Creative Acrylic Painting 32Creative Conflict Resolution: Making

the Most of Differences 10Creative Negotiating 11Creative Writing 1 77Creative Writing Exploration 78Creative Writing Final Project 79Crime in the Workplace 35CRSP Exam Prep Course 59Cultivating Innovation in Your Organization 11Culture in Language Teaching 76Customer Service Excellence 36Cybercrime Prevention 36

DData Analysis and Presentation 46Data Modeling for IT Projects 46Data Preparation and Dimensional Modeling 47Dead Men Do Tell Tales! An Introduction

Into Forensic Anthropology 69Dealing with Anger 52Dealing with the Difficult Conversation 11Decorating as a Business 62Define and Refine Your Leadership Presence 12Defining Issues and Setting the Agenda 52DELF Preparation Workshop 65Designing and Facilitating for the

Synchronous Online Classroom 29Designing Learning 29Design Principles 32Developing High Performance Teams 12Digital Marketing 36Digital Photography — The Next Step 71Digital Product Design 47Digital SLR Photography — Fast Class 71Disability Management: An

Integrative Approach 36, 59Discussing God(s): A Philosophical

Introduction 69Diversity in Adult Learning 30Document Design 79Document Management Principles 47Do Less and Achieve More: Zone of

Optimal Performance 12Drawing 1 32Dutch 1 - 2 64

Index of Courses



EEconomic Development: Establishing

the Foundation 36Economics for Business 36Ecosystems: Functions and Impacts 55, 59Effective Writing in the Workplace 13E—Learning: Principles and Practice 30Electronics for Young Inventors Level 1 - 2 81Elicitation and Collaboration 32Emergency Planning for Industry 36Emergency Response 59Emotional Intelligence 13Emotional Intelligence: The Leader’s

Advantage 36, 43Employee Benefits 36Employee Communications 37, 43Employee Development and Training 37Employee Relations: Policy Design

and Documentation 37Empowering and Motivating Others

Through Effective Delegation 13Encore Careers: Creating a Second Act

with Purpose and Passion 70Energize Your Workplace: Inspiring

and Motivating People 14English 2 28Enhancing Leadership Impact

with Creativity Tools 14Enterprise and Strategic Analysis 33Environmental Impact Assessments

and Reporting 55Environmental Issues and Canada’s

Aboriginal Communities 56Environmental Law 56, 59Environmental Risk Management

and Communication 56Environmental Site Assessment 56Environmental Stewardship and

Sustainability 37, 57, 60Ergonomics 37, 60ESL 1 - 4 54ESL 5 55Espionage and the Movies 67Ethics for Professional Practice 30Evaluating and Sustaining Change 44Evaluation of Canadian Oil and Gas Properties 53Evenings with The Calgary Philharmonic 69

FFacilitating Adult Learning 30Facilitation Skills 14Facility Documentation Control 47Field of Adult and Community Education 30Financial Analysis and Planning for

Non-Financial Managers 15Fire Prevention and Safety 60Foundations of Collaborative Conflict

Resolution: Workplace Focus 52Foundations of Personal Financial Management 71

French Conversation 65French I 64French II - III 65French Immersion Weekend 65French IV - V 65French VI (Français pré-avancé) 65French VII (Français avancé) 65Fundamentals of Supervision 15

GGathering Requirements for BI Projects 47German 1 - 2 65Get Organized! Improve Your Workflow

and Boost Your Productivity 15Getting Things Done Through Influence 16GIS: Introduction to Geo-Information Systems 57Global Warming and Climate Change 37, 57GMAT Test Preparation 27Good Writing is Good Business 16Government Relations 37Grants, Sales and Funding Proposals 79Growing Your Own Food Garden 63

HHarassment Investigations 37Hazard Assessment and Risk Management 60Health and Safety Management

Systems: The Basics 38, 61Helping Skills in Career and Academic Advising 30History of Design 32History of Video Production 47HR Perspectives on Work-Life Integration 37HTML5 and CSS3 47HTML5 and CSS3 with jQuery 47Human Behaviour in Organizations 38, 44Human Resource Management 38Human Resources Information Management 38

IImplementing Change 16, 44Importance of Human Factors 61Improving Communication at Work 17Integrated Marketing and Communications 38Integrated Workplace Health Management 61Integrative Listening: The Leader’s Edge 17Intensive Grammar and Style Clinic 77Interior Design — A Career! 62Interior Design: What’s Comin’ and Goin’ 63Introduction to Environmental Management 57, 61Investing for Success Level 1 - 2 71Italian 1 - 2 65Italian Conversation — Intermediate 65

JJapanese 1 - 2 65JavaScript Advanced 47JavaScript and the DOM 47

KKitchen Design 63Korean 1 - 3 66

LLandscape and Nature Photography 71Landscape Design 63Leadership Fundamentals 38Leadership in Action 17Leadership in Project Management 39, 73Leading for Impact and Resonance 18Leading to Engage Employees 18Leading to Inspire: Discovering the

Power of Purpose 18Leading with Confidence and Courage 19Leading with Cultural Intelligence 19Leading Yourself and Others Through Change 19Lean Six Sigma Green Belt Training 42Learning in the Workplace 30Leave a Lasting Impression and

Increase Your Success 20Leveraging Generational Differences at Work 20Linguistic Structures 76

MMaking the Most of Perennials 63Management Communications:

Interpersonal Skills 39Managing Investigations 39Managing the Hostile Individual 52Mandarin 1 66Marketing Principles 39Math 1 - 3 28Mediating Workplace Disputes 39Mediation Skills Level I 52Mediation Skills Level II 52Meeting the Challenge of Leadership 20Mental Toughness: Training for Success 21Mentoring Skills 21Metrics and Measurement 40Microsoft Access Level 1 47Microsoft Access Level 2 48Microsoft Access Level 3 48Microsoft Excel Level 1 48Microsoft Excel Level 2 48Microsoft Excel Level 3 48Microsoft Macros and VBA Level 1 48Microsoft Macros and VBA Level 2 48Microsoft Outlook Levels 1 and 2 48Microsoft PowerPoint Levels 1 and 2 49Microsoft Project Levels 1 and 2 49Microsoft SharePoint Levels 1 and 2 49Microsoft SQL Server Administration Level 1 49Microsoft SQL Server Administration Level 2 49Microsoft SQL Server Development Level 2 49Microsoft Word Level 1 - 3 49Mindfulness Meditation 70Mindfulness Meditation 2 70Mixed-Use Real Estate Development 75Motion Graphics 50

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NNatural Gas Processing Short Course 53Naturopathic Medicine Level 2 67Navigating Through Ethical Decisions 21Negotiating Skills for Women 22Negotiating With Difficult People:

Making It Hard To Say No 53Negotiation Skills Level I 53North American Native Art History 68

OOccupational Hygiene: The Basics 40, 57, 61Oil Sands: Overview, Environmental

Impacts, and Regulations 40, 57, 61Organizational Learning 30Overview of Strategic Planning 22

PParent Effectiveness Training 70Part Time ESL Placement Test 54Performance Management 40Personnel Security 40Photography I — Digital 72Photography in the Garden 72Photography — Lighting 71Physical Security Planning 40Physics 1 - 2 28Portrait Photography 72Post-Confederation Canadian History 68Power and Science of Coaching 22Powerful Presentations 23Procurement and Contract Management 73Program Strategy for BI Projects 50Project Management and Risk 73Project Management for the Business Analyst 33Project Management: HR and Communication 73Project Management: Level I 40, 44, 73Project Management: Level II 40, 74Project Management Professional

(PMP)® Exam Preparation 73Project Planning: Hit the Ground Running 74Project Quality Management 74Pronunciation 55Psychology for Everyday Life 68Psychology of Aging 68Public Relations 41

RReal Estate Law 75Real Estate Marketing 75Real Estate Photography 72Recruitment and Selection 41Regulations, Roles, and Responsibilities

for HSE Professionals 62Reinventing Your Life from Ordinary

to Extraordinary 23Relational Databases Fundamentals 50Renewable Energy Technologies 57Requirements Analysis and Design 33Resolving Conflict on the Frontline:

Demonstrating Leadership at Work 53Rightsourcing in IT for Project Managers 74Risk Assessment and Treatment 41Risk Financing 41Risk Management Principles and Practices 41Risk Navigation: Strategies for

Major Capital Projects 74Russian 1 66

SSales Management and Strategies in

Real Estate Development 75SAP Project Management 74Science Writing 79Sculpting in Stone 32Security Law 41Shifting from Positions to Interests 53Sign Language 101 64Sign Language 102 64Sketching Interiors 63Solution Evaluation and Testing 33Spanish 1 - 2 66Spanish 3 - 10 67Spanish Conversation 1 67Spanish Conversation 2 67Stakeholder Engagement 42, 58Strategic Planning 42Strategic Planning for Public Relations 42Strategic Selling 42Strategic Writing for Public Relations

and Marketing 79Stress and Fatigue Management 42, 62Stress Less: Managing What’s On Your Mind 23Successful Teams: How to Build Them 24Succession Planning: Developing

Leaders From Within 24Systems Thinking: Creative Solutions

to Complex Problems 24

TTeaching Online 30Teaching Practicum — ESL 76Teaching Skills and Systems 1 — ESL 77Teaching Skills and Systems 2 77Team Survival Skills: Take it Outside! 25Technical Writing and Documentation 79The Decisive Leader 25Time Management 25TOEFL Test Preparation 55Toxic Workplaces: Strategies to Create

Healthy Environments 26Train the Trainer 1 31Train the Trainer 2 31Tree Care 63TSL Fundamentals 76TSL — Methodology 76

UUnderstanding and Developing Your

Unique Organizational Culture 26Understanding and Preparing for Retirement 70Understanding the Power of Collaboration 26User Experience Design 50

VVendor Documentation Control 50Video Game Development Level 1 81Video Game Development Level 2 50, 81Video Game Development Level 3 50, 81Video Production Advanced 51Video Production Techniques 51

WWaste Management Systems 58Water Management for the 21st Century 58Writing a Novel: First Draft 80Writing Creative Non-Fiction 80Writing for Children and Youth 80Writing in the Workplace 42, 80Writing Short Fiction 80Writing Tools 80Writing Well 80WW1 — Legends, Lies, and Myths 69



Course RegistrationBy MailUniversity of Calgary Continuing Education 2500 University Drive NW Calgary, AB, T2N 1N4

In Person University of Calgary Continuing Education Energy Resources Research Building (ERRB) N140, 3512 - 33 St NW Calgary, AB

By Fax403.284.5702

1. Course Title Fee

Course Number Section Number Dates

2. Course Title Fee


3. Course Title Fee


Are any of these courses to be used as a credit toward a certificate program? Yes No

If yes, please name the certificate program: Note: In order for credit to be applied to a certificate, you must be registered in the certificate program. For the certificate admission form visit conted.ucalgary.ca and click Info for Students. See Forms.

Personal Information

Surname Previous Surname

Given Name Second Given Name

Date of Birth* (MM/DD/YYYY) Phone Fax

Email UCID#

Home Address

City Province Postal Code

Payment

Main Campus Parking Pass Yes No Quantity ($91 per pass including GST. For details see page 82)

Payment Method: Please note that when paying for a course that indicates +GST, tax must be added.

Fee Enclosed (Cheques payable to University of Calgary Continuing Education)

Purchase Order #

We accept Visa, Master Card and American Express.

For your security, please do not document your credit card information on this form. Instead, please call 403.220.2866 (or 1.866.220.4992 toll-free outside of Calgary and within North America) weekdays, 8:30 am - 4:30 pm, to provide the name and number on the card. Please note: Your registration cannot be finalized until you have provided your credit card information. (Reminder: Online registration using a credit card is secure and available 24 hours a day, every day.)

*Age Requirement: 18 years of age or older, unless otherwise specified. Must provide date of birth to process registration.

Confirmation of your registration will be sent by email (or mail, by request).

Your Privacy: This information is collected under the authority of the Post-Secondary Learning Act. It is required to register you in a course and to create your student profile. If you have any questions about the collection or use of this information, please call 403.220.2866.

Course Sample

ENGLISH 2This is the second of two courses designed to prepare you for university entrance. The course focuses on the study of literature and non-print media with the writing of longer essays. Students will learn research and documentation methods needed for academic essays.

COURSE: UPG 220 | 39 Hours | $475025 | Jan 14 - Mar 25 | S | 10 am - 2:30 pm | Main

Section Number Campus Location

Dates Days Time

Course Number

good thinking. 87


ESL Programs403.220.3301 • [email protected] • ucalgary.ca/esl

Travel Study... A great way to see the world

INTENSIVE IMMERSION COURSES AND PROGRAMSDo you know someone who would like to come to Calgary to learn English?

Continuing Education’s English Language Program is a full-time program for international students and landed immigrants who would like to advance their English skills. Students are immersed in English instruction and Canadian culture for 13 weeks in the spring, winter or fall. Intensive one-month programs are also offered in the summer and winter. Courses are available for high beginner to advanced learners. For more information on the English Language Program, go to ucalgary.ca/esl or call 403.220.3301.

FAMILIES NEEDEDWould you like to open your home to an international student attending the English Language Program?

We are looking for families located within 50 minutes of the University, that can provide students with an English-speaking home environment, their own separate bedroom and three meals a day. Remuneration is provided. For more information on hosting a student, visit us online at ucalgary.ca/esl/host or email [email protected]

Why is Continuing Education Travel Study an amazing way to the see the world? Is it because you learn from, and travel with, an expert resource person who has a passion for the destination? Is it because you travel worry free, knowing the trip logistics are being expertly handled? Is it because your fellow travelers are people like you – people who love to learn? In 2017, the Travel Study program will be offering trips to:

· Canada’s British Columbia Coast · East Africa · Falkland Islands; South Andes Extension · Iceland and Scotland

· Italy · South India and Sri Lanka · Spain

To learn more go to conted.ucalgary.ca/travelprograms

mailto:esl%40ucalgary.ca?subject=ESL%20Programs%20%7C%20Request%20for%20Information

http://ucalgary.ca/esl

http://conted.ucalgary.ca/esl

http://ucalgary.ca/esl/host

mailto:homestay%40ucalgary.ca?subject=Homestay%20%7C%20Request%20for%20Information

http://conted.ucalgary.ca/travelprograms

Frequently Called NumbersBookstore 403.220.5937 Campus Security (Main) 403.220.5333 Campus Security (Downtown) 403.473.2614ContEd Student Services 403.220.2866

Health and Recreation Centre 403.220.7749Main Switchboard 403.220.5110 Micro Store 403.210.9881 Parking Services 403.220.6771

Safewalk: Main 403.220.5333 Service Stop (Degree credit) 403.210.7625 Taylor Family Digital Library 403.220.8895

Main Campus

Downtown Campus

33 St NW

32nd Ave NWERRB

AD - AdministrationBI - Biological SciencesCCIT - Calgary Centre for Innovative TechnologyEDC - Education Classroom BlockEDT - Education TowerEEEL - Energy, Environment, Experiential LearningERRB - Energy Resources Research Building Continuing Education AdministrationEN - Schulich School of EngineeringES - Earth ScienceICT - Information & Communications TechnologiesMH - MacEwan HallMB - MacKimmie Library BlockMT - MacKimmie Library TowerMS - Math ScienceMSC - MacEwan Student CentrePF - Professional FacultiesSA - Science A BuildingSB - Science B BuildingSH - Scurfield HallSS - Social ScienceST - Science TheatresTFDL - Taylor Family Digital LibraryTRA - Trailer ATRC - Trailer CTRD - H Trailer D - H Public Parking

PARKINGP1 906 8 Avenue SW (Impark — attached to the

University of Calgary Downtown Campus)P2 830 9 Avenue SW (Calgary Parking Authority)P3 920 9 Avenue SW Continental Towers (Impark)P4 919 8 Avenue SW (Impark)P5 1001 8 Avenue SW (Impark)P6 1027 8 Avenue SW (Impark)P7 1001 7 Avenue SW (Impark)P8 909 7 Avenue SW Garden Towers (Vinci)P9 825 8 Avenue SW (Vinci)P10 725 9 Avenue SW (Centennial)

Calgary Parking Authority: 403.537.7000Impark: 403.299.7275Vinci Park: 403.296.1820

CALGARY TRANSIT STATIONS Southbound: 7 Avenue between 8 Street and 7 Street SWNorthbound: 7 Avenue at the corner of 7 Street and 7 AvenueFor Calgary Transit routes and schedules, call 403.262.1000, or visit www.calgarytransit.com

University of Calgary Downtown Campus

Century Gardens

C-Train stop Northbound

9 St SW

8 St SW

7 St SW

7 Ave SW

9 Ave SW

8 Ave SW

9 Ave SW

7 Ave SW

C-Train stop Southbound

C-Train stop Northbound

P7

P1

P8

P6 P5 P4

P3 P10

P9

P2

Travel Study... A great way to see the world

http://www.calgarytransit.com

conted.ucalgary.caMain Campus 2500 University Drive NW

Downtown Campus 906 8th Avenue SW 403.220.2866 • good thinking.

Two locations to serve you:

More than 45 in-demand Certificate Programs

Downtown Campus

Main Campus


CONTINUING EDUCATION Course Guide - University of … · · 2018-03-19Academic Exam Preparation...

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