Contents 2QG ST16 2AT Suite 10 Hawkesyard Hall Armitage Lane Rugeley Staffordshire WS15 1PU 4...
Transcript of Contents 2QG ST16 2AT Suite 10 Hawkesyard Hall Armitage Lane Rugeley Staffordshire WS15 1PU 4...
1
Contents
Foreword 2
Legal and administrative information 3
Chairman’s Report 4
Trustees Report 5-7
Object of the charity Organisation of the charity Summary of policies Quality System Membership Reserves Risk Management Business Planning Communication
Organisational Chart 8
Review of activities and achievements 9-12
Departmental service review 13-15
Further thanks and appreciation 16
Future plans 17-18
Treasurer’s report 19
Statement of Trustees’ Responsibilities 20
Review of transactions and financial position 21-31
2
Foreword
To comply with the duty in section 4 of the Charities Act 2006 to have regard to the public benefit provided by our charity, the Trustees have, in this report, detailed the activities we deliver in order to
demonstrate the commitment to the object of our charity -
To deliver public benefit within our objectives we interpret “relief of elderly people” in its widest sense and take into account a holistic view of older people’s lives in an effort to offer services that offer care, prevention and support to enable them to live as full an enjoyable later life as possible.
Policies and procedures are in place to ensure that services are accessible to all older people within our area of benefit. For some services, charges are made to cover the cost of providing the service. Charges are considered annually by Trustees and a Charging Policy is in place to give guidance to staff when a service charge is unable to be met, so that people are not excluded from the assistance they may need, and the cost is met by the organisation.
To ensure our work delivers our aims we consider older people’s ● Health and well-being in
light of their situation
● Ability to access services they need
The focus of our work is to provide :
● Assistance in accessing services and support
● Information and advice to aid problem solving
● Help and support to maximise income
● Activities to provide social interaction
● Companionship to reduce social isolation
● Practical and personal assistance to enable independent living
“To promote the relief of elderly people in any manner which now or hereafter may be
deemed by law to be charitable in Stafford and surrounding areas”.
3
Legal & Administrative Information
Age UK Stafford & District Bradbury House Weston Road Stafford ST16 3RS T: 01785 60 70 60 F: 01785 60 70 63 www.ageukstafford.org.uk
Legal Status: Registered Charity No. 1064087 which was incorporated as a Company Limited by guarantee No.03345219 in 1997 Governing document: Memorandum and Articles of Association
Charity Details
For the purpose of the Companies Act, the Directors (none of whom receive any remuneration) are the Trustees and during the year were as follows: Chairman Mr. Glyn Ravenscroft Vice Chairman Mr. Brian Price Treasurer Rev. John Cotterill
Mr. Richard Jarrett Mr. Sanjaya Grero
Mr. David Ellison Mr. Alan Barnes Mr. Gerry Etchells Mrs. Jill Hood Mr. Doug Alston elected 16.9.2014 Mrs. Juliet Niven elected 16.9.2014 Co-opted Mrs. Cllr Isabella Davies (Stafford Borough Council) co-opted 17.6.2014 Mrs. Cllr. Anne Edgellar [Stafford Borough Council] resigned April 2014 Company Secretary & Chief Executive Mrs Alison Montgomery
BANKERS SOLICITORS AUDITORS Royal Bank of Scotland Hutsby Mees Richards Associates Ltd 30 Greengate Street 6/7 St Mary’s Grove (Chartered Accountants) Stafford Stafford (Registered Auditors) ST16 2QG ST16 2AT Suite 10 Hawkesyard Hall Armitage Lane Rugeley Staffordshire WS15 1PU
4
Chairman’s Report
At the beginning of the year we were invited by Sainsbury’s to compete to be their Charity of the Year. Eventually we were selected and this has been very much to our advantage. We were really grateful for the support received – their staff painting our garden sheds, regular supply of flowers for sale and our staff able to have a display of information and leaflets in store and many other kind gestures such as wine and goodies for Christmas Day at Bradbury House. A representative from the Bradbury Trust, the sponsors for Bradbury House, just happened to be in the area and paid a visit. After a tour of the building and seeing the services provided he advised us how impressed he was with the facilities and level of care given to clients – plus the advice we could always approach the Trust again through Age UK. We were awarded a Level 2 Certificate after Britain in Bloom judging and were just short of the next level. Our thanks go to the Day Centre staff and clients plus Sainsbury’s and the Police Cadets for the support provided. We were also chosen by the Izaak Walton Golf Club Ladies Captain to be her Charity of the Year – and again this was very beneficial and much appreciated. We were one of the first Age UK’s to be subjected to the new Quality Standards Review and were subsequently invited to a Training session for all other West Midlands Age UKs to pass on advice and information to enable them to reach the high standards attained by Age UK Stafford & District. We have also been contacted throughout the year by various other Age UK’s for assistance on a various number of topics. The NQA 3 year External Audit was conducted in February 2015 and the work and dedication of the staff enabled the Report to indicate no `non-compliance` and no ‘recommendations’. There was also the compliment from the Auditor after he had examined the documentation from the January Trustees Away Day that he was impressed by the involvement of the Trustees in the operation of the organisation. Thank you once again to all the Trustees for their support of the organisation and me as Chairman. Ongoing issues that will involve serious consideration and possibly some tough decisions during 2015/2016 are the extension to the contract for Day Care provision, the renewal of the Brand Partner Agreement with Age UK and the possibility of providing facilities for Respite Care – a service that we have had a number of enquiries about. Decisions that could have a big impact on the organisation. There can never be a year without any challenges and this last year has been true to character. But once again our staff, led by Chief Executive Alison Montgomery and the Senior Management Team, have maintained the high level of service provided for all our clients and ensured there has been no drop in standards. Once again I must genuinely thank them on behalf of all the Trustees and the Community they serve.
Glyn Ravenscroft Chairman - Board of Trustees
5
Object of the Charity
To promote the relief of elderly people in any manner, which now or hereafter may be deemed to be charitable in the area of Stafford and surrounding areas.
To achieve this we seek:
To relieve loneliness by offering practical help and information
To increase awareness of all ages to the problems and difficulties which elderly people may face and to the potential for joy in later life
To work with the statutory agencies to provide the quality of care provided
A review of our objectives and public benefit takes place on an annual basis which helps us to ensure that our aims, objectives and activities remain focused on our stated purpose.
Management of the Charity
The charity is managed by a Board of Trustees who employs a Chief Executive to manage the day to day operation of the charity. All activities are grouped under the headings of Operations and Resources, each area being managed by a Senior Manager.
The decision making process of the organisation commences within a range of sub-groups with a membership of Trustees, staff and outside agencies where appropriate. Minutes of the sub-groups are circulated to all Trustees. Decisions are ratified at Board meetings. The Board meets quarterly.
Sub- groups are as follows:
Strategy
Business Development
Finance
Business Management & Performance
The activities of the sub groups are recorded later in the report.
New staff and volunteers attend an induction course giving background information to the organisation and how we relate to others, it also includes health and safety and road safety awareness. Each area of work has an induction programme which workers undertake during the first few months of employment. Line management of staff is identified during the induction period. Training needs are identified during staff appraisals and from the business development programme. An annual Training Programme is funded from the revenue budget.
Trustee’s Report
6
Recruitment process Informal discussion and a visit to the organisation Interview with Chairman and CEO Induction process to the organisation involving visits to the departments and discussions with Staff and Trustees, followed by attendance at a Board meeting. References Should this process be successful an invitation to attend subsequent Board and sub group meetings is extended followed by nomination to the Annual General Meeting for election.
Trustee Recruitment Trustee applicants are provided with a recruitment pack including:
Introduction Background information Organisational structure Trustee profile Responsibilities of Board Members Responsibilities of Individual Trustees The need, skills required, the process Application form and person specification Diversity monitoring form
Summary of Policies
The organisation has 70 policies and procedures covering all areas of activity and are categorised under the following headings:
Employment ● Finance ● General Health & Safety Services ● Trustees ● Volunteering
There is ongoing review of policies and procedures, which is reported within Business Management & Performance sub group activity.
Quality
The organisation is a registered ISO9001: 2008 company. Internal audits are carried out with an annual external audit by NQA. During the year in question 22 departmental, 16 process and 1 external audit were carried out.
A Quality Management Review was held in June 2014 and considered –
Service satisfaction surveys for Day Care, Homecare, Gardening, Personal Care,
External NQA audit report.
Received information on sub group activity, staffing issues and diversity monitoring.
Considered the Quality Policy Statement and Key Success Factors
Received report on corrective actions, continuous improvement and complaints
7
Membership
Age UK Stafford & District is a Brand Partner of Age UK Member of the Age England Association
Reserves
There is a Reserves policy in place which is reviewed each year following annual audit. In 2014/15 it is the policy of Trustees to hold reserves at a sufficient level to
● Maintain the core administrative operation of Age UK Stafford & District for 3 months.
● Retain a cash balance of £50,000 to cover potential restructuring costs in the event of the loss of a contract or significant organisational restructure.
Risk Management
Risk management is a standard agenda item for the Business Management & Performance sub group with the Risk Register being updated and reported to the Board of Trustees at six monthly intervals.
Business Planning
As in previous years, strategic discussions took place with staff and Trustees and at a subsequent Board meeting a Business Plan for 2015-2016 was agreed, along with action plans, training programme, marketing plan and budgets. A review of the Strategic Plan 2012-2017 took place at the Trustee and Senior Management Team Away Day in February 2015.
Communication
Communication of business information and consultation is by -
Quarterly newsletter for staff and volunteers ● Staff team meetings ● Monthly Information
Exchange posters ● Minutes of Board and sub group meetings ●Press releases to local media ●
Leaflets/information packs ● Leaflets in a number of rural locations as well as many urban sites
throughout Stafford Borough ● Service User satisfaction surveys
8
Organisational Chart
BOARD OF TRUSTEES
Business Management &
Performance Sub Group
Finance Sub Group
Strategy Sub Group
Business Development
Sub Group
CHIEF EXECUTIVE
OPERATIONS
MANAGER
RESOURCES MANAGER
Day Care Team Leaders x 2 Staying Active/Signpost Team Leader Home Support Snr Administrator Access Team
Resources Team Leader
Finance Assistant
Staff and Volunteers
Senior Management
Team
9
Review of activities and achievements
Renewal of Stafford & Rural Homes funding Renewal of Signpost Centre funding Successful NQA ISO External Audit – no non compliances identified Eon funding Sainsbury’s Charity of the Year Britain in Bloom Level 2 4 media campaigns held throughout the year Izaak Walton Ladies Golf Club Charity of the Year Advice Exchange Project Launch Brand Partner Agreement renewal discussions
The Strategy group discussed the following items and made recommendations in relation to –
Business/Strategic Plans
Revenue and Capital Budgets
Contract and Service Review
Remuneration Group
Tender opportunities/Project funding
Brand Partner Area of Benefit Chairman’s comments:
The Strategy Group considered the decisions made at the Trustee Away Day and agreed the timetable for implementing any changes proposed. This information also enabled them to update the Strategic Plan for the period until 2017 and the 2015/2016 Business Plan. The Group also reviewed the Marketing and Training Plans. Following on from the final part of the excellent work done by Trustees Alan Barnes and David Ellison re Pay Scales and Pay Structure, and taking into account a rise in the Minimum Wage, the Strategy Group agreed a proposal for the Board to implement the revised Pay Structure and a 1% Pay Award for all Staff from 1st April 2015. This was endorsed at the March Board Meeting. As indicated in my Chairman`s Report I think there will be quite a number of varied issues for the Strategy Group to consider.
Glyn Ravenscroft
Glyn Ravenscroft
Strategy
10
The Business Development sub group met quarterly during the year to discuss various aspects of service development and communication function of the organisation and comprised of:
Marketing
Communications
Project potential
Partnership working
Business Plan Monitoring
Chairman’s comments: During this year Marketing and Communication continued to play a large part of the work we undertook building on the previous year. As a result of some of this work we were successful in attracting new partnerships to the organisation – Sainsbury’s Stafford, Charity of the Year, Izaak Walton Ladies Golf Club Captain’s Charity of the Year and a recipient of the ASDA Green Token nomination. The year also saw an increase in donations to the organisation in the form of legacies. We continue to work with our other Age UK partners in the county to raise our profile, support each other and investigate potential partnership working. I would like to express my gratitude for the work by the members of the Business Development sub group over the past year. Brian Price
Business Development
11
The Finance sub group met regularly during the period. This sub group covered the areas of:
Review of external financial audit and resultant management letter and monitoring of subsequent actions
Consideration of financial reporting in new format
Auto Enrolment
Financial monitoring - Including the review of service charges with increases being kept to a minimum however reflecting pressures in direct costs.
Consideration of funding opportunities, Fixed Asset Investment and
Management
Ratification and monitoring of 2015-2016 budgets
Chairman’s comments: During the year, the Finance Sub Committee have regularly received reports and
reviewed the financial position of the organisation, both income and expenditure
and the various cash and bank balances that are held. The committee has
approved expenditure to support services provided by the organisation,
especially this year, repairs to the roof of Bradbury House and a new hoist for use
in day care.
We have reviewed the way that financial performance is presented to the Board
and as a result introduced more graphical information that shows actual financial
performance against budget and the previous financial period. We are
particularly indebted to Doug Alston for the time, effort and expertise he has put
into this initiative.
Since the end of the financial year we lost the services of our long standing
Resource Manager Paul Timmis. Doug and I were heavily involved in recruiting
Paul’s replacement and we are delighted that Mick Williams has joined the
organisation as our new Resource Manager. We look forward to working with
Mick over the coming years.
I would like to thank all members of the Finance sub Committee for their hard
work and commitment over the last year.
John Cotterill
Finance
12
Business Management & Performance
The Performance sub group met quarterly during the period. The areas covered by this sub group included:
Service performance across all service areas Human Resources – recruitment and retention along with sickness absence
and grievances, disciplinary actions have been monitored throughout the year and performance in all areas agreed as satisfactory
Health & Safety – has been managed through a task group reporting to the sub group. All legislative and regulatory requirements have been met
Risk Management – the Register has been discussed and reviewed bi annually
Quality Systems – internal, processes and policy audits have been reviewed by
the sub group and where required recommendations have been made to the board.
The ISO 9001: 2008 three year external audit was under taken in January 2015 resulting in retention of the award.
Service user feedback surveys, complaints and comments have been reviewed by the sub group throughout the year and actions and recommendations monitored and reported to the Quality Management Review meeting in June 2014
Chairman’s comments:
Due to illness, Richard Jarrett was, frustratingly for him, unable to chair a number of meetings. I was asked to fulfil that role, and ably supported by fellow trustees carried on as usual until Richard returned. I would also like to thank the staff involved. David Ellison For my part I would wish to acknowledge the continuing commitment to quality assurance throughout the organisation in terms of service delivery and to thank every one involved for their part in ensuring that we have continued to receive excellent results with our respective external accreditation schemes. Also to thank those staff in particular who service the internal auditing programmes.
Richard Jarrett
13
Departmental Service Review
Age UK Stafford & District carries out a range of services that provide practical, personal, emotional and social support for older people in Stafford and the surrounding
areas.
Home Support
Providing practical assistance within the local community, by supporting clients with housework, shopping, pension collection and laundry.
Personal care for service users in their own home. Available seven days per week including Bank Holidays
Service Users comments:
‘Friendly and courteous – I look forward to their visits’
‘A great help and definitely cheers up the week’
‘I have nothing but praise for the staff who are punctual, helpful and friendly’
Gardening
Providing garden maintenance for both private service users and tenants of Stafford and Rural Homes under a Service Level Agreement
Service Users comments:
‘What more can I say – couldn’t be bettered’
‘Absolutely worth every penny’
‘The difference it makes is beyond pleasure and satisfaction’
14
Day Care
Specialist day care service for up to 44 places daily, Monday to Saturday, for older people with complex needs including dementia. Additional support is available for these service users in their own home.
The purpose of the service is to provide respite for carers and to give service users an enjoyable and meaningful day.
Service Users comments:
‘I praise all the staff for this excellent service’
‘A big thank you to everyone’ ‘It helps me to keep my sanity’
Staying Active
A range of services and activities have been provided for older people in the community which included:
Social activities
Activity sessions
Befriending
Outings
Sunday Lunch Club
Pub Lunch Club
Christmas Day Party
Staying Active Centre’s IT training
The project aims to provide something suitable for everyone, whatever their current level of mobility and fitness. Sessions include seated exercise, Tai Chi and gentle exercise, at a range of venues across the Borough. All the classes are based at easily accessible community venues.
15
Staff & Volunteers
Information & Advice
We offer a free and impartial information and advice service to the very highest quality standards. We have trained staff who are available on the phone or face to face.
We can help with –
Benefits
Care and carers
Direct payments
Will writing and powers of attorney
Dementia support
Employment and retirement
Simple advocacy
Signposting to other agencies
Help in finding the service you need
Help in accessing equipment
Housing
Help with utilities
Volunteers: We continue with our volunteer recruitment and a number of vacancies have been filled in the following areas:
Day Care
Christmas Day Party
Staying Active Centre’s
Café Connect
Information & Advice
Staff: In 2014/15 we recruited 18 new staff. These were in:
Home Support Day Care Transport
The only way Age UK Stafford & District is able to deliver the services that it does is through the dedication and commitment of staff and volunteers. Not only do they deliver the services required but it is done in a caring and enthusiastic way ensuring that our service users are truly happy with the service they receive.
16
Further Thanks and Appreciation
In order for Age UK Stafford & District to provide its services we are dependent on many people and organisations to provide either funding, gifts, time, advice and support for which we are very grateful.
Below are mentioned just a few of the many who helped us during 2014/15: Staffordshire County Council and in particular Social Care & Health Stafford Borough Council Stafford & Rural Homes SSOPT Staffordshire Police Cadets Royal Bank of Scotland Rt Hon Jeremy Lefroy MP Age UK national/regional and local Brand Partners Sainsbury’s – Stafford Izaak Walton Ladies Golf Club CAB Staffordshire Newsletter Staffordshire Life Big Lottery – Advice Transition Fund E.ON Percy Bilton Charity Volunteers Donations and legacies from individuals
Community Involvement Age UK Stafford & District is committed to working with others, for example –
Colleagues within Age UK Local, Regional and National and Age Concern
The local voluntary sector
Older people and their clubs and groups
Statutory agencies
Local businesses
In 2014/15 the organisation was represented on the following groups/committees Age UK Central Regional Group & Network Groups Signpost Centre Steering Group Stafford & Surround Health & Wellbeing working group Age Concern Stone Board of Trustees Advice Exchange Project
17
Future Plans
Taking into account our progress during the previous year and considering our strengths and weaknesses the Trustees have developed a Business Plan for the year 2015/16
This plan is based upon the following key principles:
Maximise opportunities for growth and development for the benefit of the over 50’s
Continuously improve and develop services to meet the needs of service
users, their carers and families
Combat social isolation and encourage social inclusion within the community
Increase the reach of the organisation by working in partnership and
collaboration
Maximise opportunities for growth and development for the benefit of older people
Increase the number of services users across all service areas
Grow the reputation and reach of Information and Advice within the
community
Ensure affordability and value for money of fee generating services to maintain and grow customer base
Investigate provision of respite care for older people
Maximise use of current resources
18
Continuously improve and develop services to meet the needs of service users, their carers and families
Work with commissioners and partners to develop and improve services
Comply with all relevant care standards and legislation
Develop strong core service delivery to ensure consistency and
quality, meeting the requirements of our customers
Work with service users to review and redesign where necessary existing services
Going the ‘extra mile’ to meet customer’s needs and exceeding
expectations
Combat social isolation and encourage social inclusion within the community
Increase numbers of clients accessing Staying Active Centres
Provide practical and emotional support to Carers
Encourage and engage clients in the development of new services Increase the reach of the organisation by working in partnership and collaboration
Establish a clear Marketing strategy to highlight the organisation to potential service users and partners
Work alongside other agencies in order to maintain connectivity to
potential initiatives and new directions in service delivery
Pursuit of partnership working across all sectors to increase our service delivery reach and reputation
19
Treasurers Report
At the risk of sounding repetitive, I start this year’s Treasurer’s report in the same way that I have started the previous two, by saying that the last twelve months have been extremely challenging.
We experienced a fall in income generated from charitable activities against the previous year of £76,213. However, close monitoring and pro-active management of costs resulted in a corresponding reduction in the costs of operation of £66,406. The fall in income occurred despite a pro-active marketing campaign during the year and demonstrates the ongoing challenge that the organisation faces in an increasingly competitive sector.
The 2014/15 financial position would have been considerably worse had it not been for the generous donations received during the year which totalled £53,447. All of this meant that whilst we had budged for a deficit of £9,000 for the year, our final position showed a net surplus of £35,049.
Looking forward, it is clear that in order to maintain our competitive position in the market, we must explore new and different ways of providing services to our clients, whilst maintaining the high quality services that we provide. To this end we will be looking at various avenues for potential growth. This will include consideration of how we use our accommodation, potential for further partnership working and potential for further grant and other funding opportunities.
We look forward to another challenging year in 2015/16.
John Cotterill
Treasurer
20
Trustees’ responsibilities in relation to the financial statements The charity trustees (who are also the directors of the Age UK Stafford & District for the purposes of Company law) are responsible for preparing a trustees’ annual report and financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the charity trustees to prepare financial statements for each year which give a true and fair view of the state of affairs of the charitable company and the group and of the incoming resources and application of resources, including the income and expenditure, of the charitable group for that period. In preparing the financial statements, the trustees are required to:
select suitable accounting policies and then apply them consistently;
observe the methods and principles in the Charities SORP;
make judgements and estimates that are reasonable and prudent;
state whether applicable UK accounting standards have been followed, subject to any material departures
disclosed and explained in the financial statements;
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the
charity will continue in business.
The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and the group and hence taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. Statement as to disclosure to our auditors In so far as the trustees are aware at the time of approving our trustees’ annual report:
there is no relevant information, being information needed by the auditor in connection with preparing their
report, of which the group’s auditor is unaware, and
the trustees, having made enquiries of fellow directors and the group’s auditor that they ought to have
individually taken, have each taken all steps that he/she is obliged to take as a director in order to make
themselves aware of any relevant audit information and to establish that the auditor is aware of that
information
Auditors The auditors, Richards Associates Limited, will be proposed to reappointment in accordance with section 445 of the Companies Act 2006. By order of the board of trustees ……………………………………. Glyn Ravenscroft (Chair)
21
Age UK Stafford & District
Trustees’ Report and Financial Statements
For the 12 months period ending 31 March 2015
Contents Page Audit Report 22-23 Statement of Financial Activities 24 Balance Sheet 25 Notes to Financial Statements 26-31
Company Number (England and Wales) 03345219 Registered Charity Number 1064087
22
Independent Auditors’ Report to the Trustees of Age UK Stafford & District Limited For the year ended 31 March 2015
We have audited the financial statements of Age UK Stafford & District Limited for the year ended 31 March 2015 which comprise Statement of Financial Activities, the Summary Income and Expenditure Account, the Balance Sheet and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
This report is made solely to the charity's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charity's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity's members as a body, for our audit work, for this report, or for the opinions we have formed.
Respective responsibilities of trustees and auditor
As explained more fully in the Trustees' Responsibilities Statement, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view.
Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s (APB’s) Ethical Standards for Auditors.
Scope of the audit of the financial statements
An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of whether the accounting policies are appropriate to the charitable company’s circumstances and have been consistently applied and adequately disclosed, the reasonableness of significant accounting estimates made by the trustees, and the overall presentation of the financial statements. In addition, we read all the financial and non-financial information in the Trustees’ Annual Report to identify material inconsistencies with the audited financial statements and to identify any information that is apparently materially incorrect based on, or materially inconsistent with, the knowledge acquired by us in the course of performing the audit. If we become aware of any apparent material misstatements or inconsistencies, we consider the implications for our report.
Opinion on financial statements
In our opinion the financial statements:
give a true and fair view of the state of the charitable company's affairs as at 31 March 2015 and of its
incoming resources and application of resources, including its income and expenditure, for the year then
ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice,
and
have been prepared in accordance with the requirements of the Companies Act 2006.
23
Opinion on other matter prescribed by the Companies Act 2006 In our opinion the information given in the Trustees' Annual Report (which incorporates the strategic report and directors’ report required by company law) for the financial year for which the financial statements are prepared is consistent with the financial statements. Matters on which we are required to report by exception We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:
adequate accounting records have not been kept or returns adequate for our audit have not been received from branches not visited by us;
the financial statements are not in agreement with the accounting records and returns;
certain disclosures of trustees’ remuneration specified by law are not made, or
we have not received all the information and explanations we require for our audit. …………………………… Anna Richards Senior Statutory Auditor For and on behalf of Richards Associates Limited, Statutory Auditor Suite 10 Hawkesyard Hall Armitage Road Rugeley, Staffordshire WS15 1PU Date…………………………
24
Age UK Stafford & District
Statement of financial activities for the year ended 31st March 2015
General Designated Building Restricted Total Total
Funds Fund 2015 2014
Notes £ £ £ £ £ £
Incoming resources
Incoming resources from generated funds
Voluntary income 2 51,857 0 0 0 51,857 12,600
Activities for generating funds 3 0 0 0 0 0 0
Investment income 4 1,590 0 0 0 1,590 1,868
Total incoming resources from generated funds 53,447 0 0 0 53,447 14,468
Incoming resources from charitable activities
Day Care 5 498,707 0 0 5,782 504,489 499,430
Home Support 5 421,384 0 0 0 421,384 486,282
Community Action 5 59,717 0 0 16,484 76,201 92,575
Income from operating activities 979,808 0 0 22,266 1,002,074 1,078,287
Total incoming resources 1,033,255 0 0 22,266 1,055,521 1,092,755
Resources expended on generating funds
Costs generating voluntary income 6 4,954 0 0 0 4,954 4,776
Activities for generating funds 6 3,515 0 0 0 3,515 3,193
Resources expended on charitable activities
Day Care 6 470,525 0 0 1,636 472,161 468,764
Home Support 6 435,056 0 0 0 435,056 477,850
Community Action 6 65,031 0 0 16,512 81,543 109,832
Governance costs 23,243 0 0 0 23,243 22,463
Total resources expended 1,002,324 0 0 18,148 1,020,472 1,086,878
Net incoming resources before transfers 30,931 0 0 4,118 35,049 5,877
Transfers between funds 16 0 0 0 0 0 0
Transfer to assets 0 0
Transfer re depreciation 16 0 0 (15,567) 0 (15,567) (15,567)
Transfer from Designated Funds 16 0 0 0 0 0 0
Transfer to Designated Funds 16 (30,931) 30,931 0 0 0 0
Net movement in funds 0 30,931 (15,567) 4,118 19,482 (9,690)
Fund balance 1 May 2014 0 454,878 608,686 1,956 1,065,520 1,075,210
Fund Balance 31 March 2015 (0) 485,809 593,119 6,074 1,085,002 1,065,520
Unrestricted Funds Restricted Funds
25
Age UK Stafford & District
Balance Sheet as at 31st March 2015
2015 2014
FIXED ASSETS £ £
Buildings 593,119 608,686
Land 140,000 140,000
Offices 361,759 368,299
Motor vehicles 5,379 9,509
Furniture fixtures & fittings 11,713 14,063
Office Equipment 4,383 8,218
Plant & Equipment 11,924 11,880
11 1,128,277 1,160,655
CURRENT ASSETS
Debtors 12 117,323 82,233
Cash at bank & in hand 202,198 203,812
319,521 286,045
CURRENT LIABILITIES
Bank Loan 15 14,115 13,679
Trade creditors 14,446 13,334
Other creditor 13 1,317 0
Accruals 18,167 25,431
Deferred income 14 130 0
48,175 52,444
NET CURRENT ASSETS 271,346 233,601
Long term loan 15 314,622 328,737
TOTAL ASSETS less long term liabilities 1,085,002 1,065,520
FUNDS
Unrestricted funds 16 485,809 - 454,878
Restricted funds 16 6,074 1,956
Building Fund 16 593,119 608,686
1,085,002 - 1,065,520
The financial statements have been prepared in accordance with the provisions of the Companies Act
2006 applicable to companies subject to this small companies regime (effective April 2008).
The accounts were approved by the trustees on……………….……... 2015
and signed on its behalf by:-
……………………… …………………..
Glyn Ravenscroft John Cotterill
Chairman of Trustees Treasurer
26
Age UK Stafford & District
Notes to financial statement for the year ended 31st March 2015
1 Accounting Policies
Accounting convention
The accounts have been prepared under the historical cost convention and are in accordance with the
Financial Reporting Standards for Smaller Entities (effective 2008) and the Companies Act 2006. The financial statements
have also been prepared in accordance with the Statement of Recommended Practice for charities, issued in March 2005.
Donations grants and other incoming resources
All donations grants and other incoming resources have been accounted for gross and receivable as long as they are
capable of financial measurement. The value of services provided by volunteers has not been included.
Contract income
Contract income represents the amount derived from the provision of services, stated net of VAT
Deferred income
The amount credited to deferred income is income received but not yet earned. The relevant sums are transferred to
income when the service is rendered.
Depreciation
Depreciation is provided to write off the cost, less the estimated residual value, of all fixed assets, over their useful lives
as follows:
Buildings 2%
Freehold Offices 2%
Motor Vehicles 20%
Furniture Fixtures and Fittings 12.5%
Office Equipment 20%
Plant and Equipment 33%
Land is not depreciated
All depreciation rates are applied on straight-line basis
Freehold and long leasehold land is not depreciated as it is considered to have an indefinite useful life
Freehold buildings are depreciated over their expected useful economic lives to the charity over 50 years
There has been no revaluation of land and buildings as the trustees believe that the market value is not materially different to
the net book value of the assets.
Unrestricted Funds
Unrestricted funds are donations and other incoming resources receivable or generated for the objects of the charity
without any specified purpose and are available as general funds.
Designated Funds
Designated funds are unrestricted funds earmarked by the trustees for a particular purpose.
Restricted Funds
Restricted funds are to be used for the specific purpose as laid down by the donor.
Buildings Fund
This amount represents grants received in respect of the purchase and erection of Bradbury House. It will be reduced
in accordance with the depreciation policy.
The £10,000 donation for the purchase of the land at Bradbury House has been utilised and transferred to Designated
Funds for accounting purposes.
Resources Expended
Expenditure is recognised on an accruals basis as the liability is incurred. The expenses are reported as follows:
costs of generating funds - comprise the costs associated with attracting voluntary income.
charitable expenditure - comprise costs incurred by the charity in the delivery of each activities and services. It includes
both direct costs and necessary indirect support costs
governance costs - comprise costs associated with constitutional and statutory requirements of the charity.
All costs are allocated between expenditure categories of the sofa on a basis designed to reflect the use of the resource.
Costs related to a particular activity are allocated directly, others are apportioned on an appropriate basis e.g. floor area.
27
Age UK Stafford & District
Notes to financial statement for the year ended 31st March 2015
2015 2014
Restricted
Grants Other income Designated funds Total Total
£ £ £ £ £ £
2 Voluntary income
Other donations 0 36,921 0 0 36,921 5,084
Age UK funding 0 14,936 0 0 14,936 7,516
0 51,857 0 0 51,857 12,600
3 Activities for generating funds
Raffle Funds 0 0 0 0 0 0
0 0 0 0 0 0
4 Investment income
Bank deposit account - interest received 0 1,590 0 0 1,590 1,868
0 1,590 0 0 1,590 1,868
5 Incoming resources from charitable activities
Day Care
Bradbury House 0 496,737 0 5,782 502,519 496,354
Training income 0 320 0 0 320 0
Transport income 0 1,410 0 0 1,410 1,266
Sundry room hire & commission 0 240 0 0 240 1,810
0 498,707 0 5,782 504,489 499,430
Home Support
Home Support 0 379,611 0 0 379,611 444,600
Gardening contract 0 19,742 0 0 19,742 19,055
Gardening private 0 22,031 0 0 22,031 22,627
0 421,384 0 0 421,384 486,282
Community Action
Community Action 0 0 0 1,160 1,160 0
Big lottery - RNIB Silver Dreams 0 0 0 0 0 13,901
Big lottery - CAB: I&A Development 0 0 0 10,000 10,000 5,000
Age UK: E.ON Benefits Take Up 0 0 0 5,324 5,324 5,750
Big lottery - Fit as a Fiddle 0 0 0 0 0 0
SSPCT - Active Ageing Centres 0 40,330 0 0 40,330 24,777
Lunch receipts 0 4,675 0 0 4,675 4,871
Fun dance 0 0 0 0 0 35
Signpost centre 0 14,712 0 0 14,712 38,241
0 59,717 0 16,484 76,201 92,575
/----------------------Unrestricted funds--------------------\
28
Age UK Stafford & District
Notes to financial statement for the year ended 31st March 2015
6 Total resources Expended 2015 2014
Voluntary Activities for Day Care Home Support Community Governance
Income generating funds Action Total Total
Costs directly allocated to activities £ £ £ £ £ £ £ £
Staff costs 0 0 274,554 342,923 39,857 0 657,334 693,525
Expenses 0 0 263 19,526 1,049 0 20,838 24,929
Active therapy materials 0 0 3,869 0 0 0 3,869 3,652
Catering 0 0 28,560 0 7,537 0 36,097 42,137
Gardening expenses 0 0 0 1,865 0 0 1,865 2,091
Protective clothing 0 0 742 1,740 0 0 2,482 3,457
Telephone 0 0 471 2,208 406 0 3,085 2,900
Postage 0 0 0 3,936 0 0 3,936 3,343
Registration 0 0 0 730 0 0 730 1,014
Transport costs 0 0 27,075 0 3,330 0 30,405 31,672
Computer support costs 0 0 0 1,260 210 0 1,470 1,911
Rent / room hire 0 0 0 0 4,207 0 4,207 5,331
training 0 0 545 66 0 0 611 31
Sundry 0 0 905 1,383 4,847 0 7,135 10,242
Grant costs 0 0 0 0 0 0 0 1,929
0 0 336,984 375,637 61,443 0 774,064 828,165
Support costs allocated to activities
Staff costs Time 4,624 3,083 77,071 38,535 10,019 20,809 154,141 145,517Expenses Usage 3 20 325 98 43 86 575 536
Training/ recruitment Usage 0 0 33 46 53 0 132 719
Computer costs Income 163 109 2,779 1,853 545 0 5,450 6,800
Premises costs Floor area 163 100 27,284 4,062 1,664 0 33,274 42,504
General admin Usage 0 203 4,874 3,046 1,269 762 10,153 14,512
Reaching out to older people Usage 0 0 0 3,129 3,129 0 6,257 7,077
Depreciation Usage 0 0 16,701 1,965 982 0 19,648 23,199
Bad debts Usage 0 0 0 639 0 0 639 598
(Profit)/Loss on sale of asset Usage 0 0 0 0 0 0 0 0
Professional fees Usage 0 0 0 0 0 0 0 1,928
Audit Usage 0 0 2,550 300 150 0 3,000 2,880
Bank charges Usage 0 0 916 457 0 0 1,374 1,445
Loan interest Usage 0 0 2,644 5,289 1,058 1,587 10,577 10,999
4,954 3,515 135,177 59,419 18,912 23,243 245,220 258,714
Total resources expended 4,954 3,515 472,161 435,056 80,355 23,243 1,019,284 1,086,878
29
Age UK Stafford & District
Notes to financial statement for the year ended 31st March 2015
7 Net incoming resources for the year 2015 2014
£ £
This is stated after charging:
Depreciation 19,648 23,199
Auditors remuneration 3,000 2,880
8 Staff costs & numbers
Staff costs were as follows:-
Salaries and wages 777,431 809,168
Social Security costs 28,411 29,873
Employer Pension contributions 5,633 -
Total 811,474 839,041
No employee received emoluments of greater than £60,000
The average number of employees during the year, calculated on the basis of full time equivalents,
was as follows
Chief Executive 1 1
Management 2 2
Day Care 17 17
Home Support 22 25
Community Action 6 6
Administration and Support 9 9
Total 57 60
The mandatory stakeholder pension scheme is in place, but no employees are currently participating.
9 Trustee remuneration & related party transactions
No members of management received any remuneration during the year in their capacity as a trustee.
Travel expenses are reimbursed at cost and are insignificant at less than £200 in total.
No trustee or other person related to the charity had any personal interest in any contract or transaction
entered into by the charity during the year.
10 Taxation
As a charity, Age UK - Stafford & District is exempt from tax on income and gains falling within
section 505 of the Taxes Act 1988, or section 256 of the Taxation of Chargeable Gains Act 1992 to the
extent that these are applied to its charitable objects. No tax charges have arisen in the charity.
30
Age UK Stafford & District
Notes to financial statement for the year ended 31st March 2015
11 Tangible fixed assets
Buildings Freehold Freehold Motor Furniture & Office Equipment Total
Land Offices vehicles Fittings Equipment
£ £ £ £ £ £ £
Cost
1 April 2014 778,339 140,000 406,994 60,495 89,374 82,486 39,024 1,596,712
Addition 2,836 2,836
Disposal 0
31 March 2015 778,339 140,000 406,994 60,495 89,374 82,486 41,860 1,599,548
Depreciation
1 April 2014 169,653 0 38,695 50,986 75,311 74,268 27,144 436,057
Charge 15,567 0 6,540 4,130 2,349 3,835 2,792 35,214
Disp 0
31 March 2015 185,220 0 45,235 55,116 77,660 78,103 29,936 471,271
NBV 31 March 2015 593,119 140,000 361,759 5,379 11,713 4,383 11,924 1,128,277
NBV 31 March 2014 608,686 140,000 368,299 9,509 14,063 8,218 11,880 1,160,655
The freehold land that Bradbury House occupies was purchased for £140,000 in November 2012, as such no revaluation has been carried out this year
as the Trustees believe that the market value of the property is not materially different to the net book value.
There is a charge registered against the property and land at Bradbury House in respect of the loan with the Royal Bank of Scotland.
The freehold land at 149/151 Weston Road (valued at circe £80,000) is not depreciated as it is deemed to have an infinite useful economic life.
The freehold offices are depreciated in accordance with the accounting policy at 2% per annum.
2015 2014
12 Debtors £ £
Trade debtors 72,271 69,450
Prepayments 9,437 10,583
Other debtors 35,615 2,200
117,323 82,233
Trade debtors are essentially amounts due in relation to local government contracts.
The other debtors relate to a fuel duty rebate to 31 March 2015 and a legacy payment due from Age UK
13 Other creditor £ £
Pension creditor 1,317 01,317 0
2015 2014
14 Deferred income £ £
Advance payment from a Day Care client 130 130 0
15 Long term loan
This relates to a long term loan from the Royal Bank of Scotland which has a charge registered against the property and land at Bradbury House.
2015 2014
£ £
Due in less than 1 year 14,115 13,679
Due in 1-2 years 14,565 14,115
Due in 2-5 years 46,540 45,103
Due in > 5 years 253,517 269,519
314,622 328,737
This loan is secured over the freehold property of the charity.
31
Age UK Stafford & District
Notes to financial statement for the year ended 31st March 2015
16 MOVEMENT IN FUNDS
Balance at Incoming Resources Transfers Transfers Balance at
01/04/2014 resources expended In Out 31/03/2015
£ £ £ £ £ £
Building Fund 608,686 0 0 0 (15,567) 593,119
Restricted fund 1,956 22,266 (18,148) 0 0 6,074
Unrestricted funds
Designated Funds 454,878 0 0 30,931 0 485,809
Unrestricted funds 0 1,033,255 (1,002,324) 0 (30,931) (0)
Total 1,065,520 1,055,521 (1,020,472) 30,931 (46,498) 1,085,002
17 DESIGNATED FUNDS
The designated funds, as agreed by the trustees, include £467,809 designated for the reserves policy and £18,000 for
other specific activities, including marketing (reaching out to older people) and service development.
18 CONTINGENT LIABILITY
Annual contracts from Social Care and Health totalling circa £433,000 are secured on an annual basis. The continuity
of these funds cannot be guaranteed as they are heavily reliant upon the policies of central and local government. However,
there is a significant income from Home Support, which is a non grant funded project (£421,384 in 2015 compared to
£486,282 in 2014)
19 COMMITMENTS
The charity is committed to a 20 year loan for the purchase of the land and property at Bradbury House, which will be repaid
by 31 March 2033
20 RESERVES POLICY
The trustees aim to retain sufficient reserves to cover 3 months operating expenditure and to retain a cash balance
of £50,000 for potential restructuring costs in the event of a loss of a contract or significant change.
21 STATUS
Age UK Stafford & District is a charitable company limited by guarantee, therefore having no share capital.
As at 31 March 2015 there were 11 trustees. Each trustee is obliged to contribute to the company a sum of
£1 in the event of the company being wound up whilst he or she is a trustee, or within 1 year after they cease to be
a trustee, for payments of debts and liabilities of the company contracted before he/she ceases to be a trustee, and
of the costs, charges and expenses of winding up, and for the adjustments of the rights of the contributors
amongst themselves.