OPPORTUNITY PROFILE MANAGER, MARINE OPERATIONS

CONTENTS

THE ORGANIZATION BC COAST PILOTS 1

THE OPPORTUNITY MANAGER, MARINE OPERATIONS 2

Key Responsibilities 2

THE PERSON 4

Required Qualifications, Education, and Experience 4

Competencies and Personal Characteristics 5

COMPENSATION 6

CONTACT 6

the right people

BC COAST PILOTS | MANAGER, MARINE OPERATIONS

BC Coast Pilots - Manager, Marine Operations - Opportunity Profile 1 | Page

THE ORGANIZATION BC COAST PILOTS

Formally formed in 1973, BC Coast Pilots have an exceptional safety record of

managing marine traffic across the BC coastal and inland waters, coordinating with other marine traffic in the

area to ensure that all passing, overtaking, or transiting in confined areas is done in the safest possible manner.

Using their knowledge of local waters to direct vessels and help navigate marine and weather conditions along

BC’s ports and waterways, BC Coast Pilots determine the safest route for the captain to bring a vessel to its

port of call. When not piloting ships, the BC Coast Pilots also review changes to shipping routes, make

recommendations for the protection of marine habitats, and evaluate the impacts of proposed new projects.

BC Coast Pilots has a wealth of experience in understanding how tides, geography, and weather patterns affect

the way ships move in and out of BC’s harbours. Roughly 3,500 cargo and cruise ships pass through BC’s

coastal waters each year, with the Port of Vancouver’s cruise terminal transporting over 900,000 passengers

and 400,000 vehicles annually, and BC Coast Pilots takes on 13,000 pilotage assignments to safely transport

cargo, bulk containers, vehicles, cruise ships, tankers, and more.

BC Coast Pilots’ Mission, Vision, and Values

Mission Statement:

BC Pilots have been in the business of keeping 15K miles of BC’s coastline safe since the mid-1800’s, and have

an exceptional safety record and provide independent service to every company across the shipping industry.

Mandate:

From Alaska to the southern Canadian border, under the Pilotage Act, BC Coast Pilots are mandated to board

and guide any foreign ship coming in or out of BC’s ports for safety, efficiency, and environmental protection.

To learn more, please visit BC Coast Pilots’ website.

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THE OPPORTUNITY MANAGER, MARINE OPERATIONS

With the mandate of managing all aspects of piloting for the BC Coast Pilots, the Manager, Marine Operations

supports BCCP’s Marine Operations function by providing management and coordination of all BCCP marine

operations. Reporting to the General Manager and accountable to the Membership as a whole, the Manager

will work with the GM and Directors across the organization to develop the annual business plan, as well as

creating and managing the operational processes that deliver on the plan.

This position will also serve as corporate memory of operational policy, procedure, and past practices and en-

sures continuity and consistency from year-to-year and through the annual changes in the Board of Directors.

This is an outstanding opportunity for a driven, upwardly mobile marine professional to make a significant

impact on a dynamic organization going through significant growth and transformation.

Key Responsibilities

• Supports Directors and GM by providing project management and coordination for all Marine Operations

activities and projects;

• Coordinates general marine operations, such as:

Peak manpower demands (call-backs) during office hours;

Regular review and updating of dock plans, controlling depths, charts;

Marine spatial planning;

Coordinating navigational aids review;

Maintaining simulator database;

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• Coordinates risk assessments on Marine Opera-

tions and any potential changes to same;

• Coordination of Simulation Process, maximizing

utilization and return;

• Supports the Pilot Transportation Safety

Committee by providing project management

and coordination on the committee’s range of

mandate, such as Helicopter program;

• Supports the Technical Committee by providing

Project management and coordination on the

committee’s range of mandate, such as Portable

Piloting Units;

• Develops and manages the record keeping/

knowledge management systems and processes

to ensure that continuity of corporate memory,

past practice, and information as it relates to

Marine Operations is maintained;

• Conducts analysis on marine transportation

industry and shipping volume trends in support

of resource planning and demand forecasting;

• Conducts research and analysis on all aspects of

Marine operations, identifying trends and oppor-

tunities to improve overall effectiveness and

safety, such as e-Navigation initiatives and envi-

ronmental initiatives/impacts;

• Provides content to support the organization’s

communication functions – to and from staff,

Managers, Members, and externally – with

Company stakeholders and customers; and

• Provides an appropriate level of Quality Assur-

ance oversight to ensure BCCP output and ser-

vices are consistently accurate, professional and

in keeping with BCCP’s brand and reputation.

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THE PERSON

The new Manager should be a refined leader who is well experienced with the complexities and logistics of

maritime transportation and strategic operations management. Possessing a proactive, collaborative

leadership style, s/he builds engagement with members, staff, vendors, and stakeholders by identifying

opportunities, leading projects, and leveraging the considerable expertise and strength that exists within the

organization. The Manager should also be decisive, and possess sufficient business acumen and project

management expertise to assist BC Coast Pilots with complex decisions and lead challenging initiatives.

Required Qualifications, Education, and Experience

The ideal candidate will possess the following qualifications and experience:

• Nautical Sciences diploma with a sound understanding of marine operations;

• Business degree or five years’ marine-related business management experience, or equivalent;

• High-level knowledge of the marine industry and good understanding of marine transportation;

• Exceptional interpersonal skills related to communications, customer service, and employee relations;

• Excellent business acumen, operational management, and leadership skills, including planning, managing

others, organizing for results, leading and monitoring projects for both effectiveness and efficiency; and

• Confidence and command skills resulting in an ability to deal with difficult situations or strong personalities

in an environment that can be conflict-oriented.

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Competencies and Personal Characteristics

Leadership - Achieves desired organizational results

by encouraging and supporting the contribution of

others; a proactive and positive team player who acts

with a sense of urgency and leads by example; sets

and communicates clear goals.

Accountable – Holds self and others accountable for

responsibilities; focuses on results and measuring

attainment of outcomes in a business focus.

Strategic – Develops/implements a plan in support of

organizational strategic direction. Demonstrates an

understanding of the link between job responsibilities

and overall organizational goals and needs, and

performs one’s job with the broader goals in mind.

Integrity and Honesty – Demonstrates a resolute

commitment to and respect for the rules and core

values of the organization, setting an example of

professionalism and ethical propriety.

Creativity and Innovation – Develops new insights

into situations; questions conventional approaches;

encourages new ideas and innovations; designs and

implements new, cutting edge programs/processes.

Effective Working Relationships – Treats colleagues,

staff, and customers with respect; resolves conflicts

respectfully, in a timely manner; negotiates effectively;

provides effective feedback to colleagues/employees.

Influential and Collaborative – Has an honest, open,

consistent approach to working with others; possesses

strong relationship and interpersonal skills, with the

ability to build relationships and develop/maintain

partnerships, obtaining stakeholder agreement.

Communication – Clearly presents written and verbal

information and writes with clarity and purpose;

communicates effectively in both positive as well as

negative circumstances; listens well.

People Development – Fosters long-term learning

and development of others; has a genuine desire to

develop others and help them succeed.

Member-Focused – Anticipates, responds and attends

to the needs of members, and other internal and

external stakeholders of the organization; keeps the

members’ interests in the forefront.

COMPENSATION

A competitive compensation package will be provided including an attractive base salary and excellent benefits.

Further details will be discussed in a personal interview.

FOR INFORMATION PLEASE CONTACT:

Andrew Philip or Tony Kirschner

LEADERS INTERNATIONAL EXECUTIVE SEARCH

#880—609 Granville Street

Vancouver, BC V7Y 1G5

Phone: (604) 688-8422

Email: vancouver@leadersinternational.com