Content Peace in a Multi-Siloed World

Creating Content Peace in a Multi-Siloed World

June 4, 2016

© 2015 Simply XML, LLC All rights Reserved· www.simplyxml.com

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Luck of the Irish

http://www.simplyxml.com/


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Swedish Relatives


© 2015 Simply XML, LLC All rights Reserved· www.simplyxml.comContact [email protected] Confidential

Today’s Agenda

1. Conflict in General

2. Silos

3. Creating Content Peace

4. Questions, Discussion, & Next Steps

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Conflict



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Organizational Conflict



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Weapons of Conflict



Today’s Agenda


2. Silos


4. Questions, Discussion, & Next Steps

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Disconnected Silos



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Organizational Silos

P&PTrainingTech Pubs Marketing



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Authoring Tool Silos

Microsoft

Word

Web-Based Oxygen HTML

Editor

AuthorIT XMetaL ArbortextFrame



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Audience Relevance and Permission Silos

ManagementInternalExpert Confidential



Repository Silos

File System H Drive SharePoint Documentum

DITAtoo easyDITA Componize SQL



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Rodney King– LA Riots 1992

Can't we all get along?"



Opportunity is Everywhere

Goals (Why Bother?)

• Content Reuse• Flexible Publishing• Improved Compliance• Happy Customers• Save Money• Survival



Today’s Agenda


2. Silos

3. Dealing With Conflict


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Think Positively



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How Do You Handle Conflict? (1)


Opportunity is Everywhere

Goals (Why Bother?)

• Content Reuse• Flexible Publishing• Compliance• Happy Customers• Save Money• Survival

Contact [email protected] Confidential

Today’s Agenda


2. Silos

3. Dealing With Conflict


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Strategy


Someone will always have a bigger gun, a stronger army, more money, greater will, etc.

Fight?

Establish a Common Information Architecture

• Structured Writing• Structured Mark-up with

XML underneath

Adapt Current Technology Stack

• Authoring tools• Repository• Publishing

Adopt Modern Processes

• Separate Authoring and Publishing• Use Metadata• Support Conditional Publishing• Implement Work Flow

Adapt the Culture

• All for one, one for all• Be agile• Respect different objectives

and needs• Communicate• Tolerate differences and

errors

Keep it Simple, Smart-Person

Tell Them More, Doug


“You’ve been in this business for

decades and have hundreds of slides

on structured writing and structured

mark-up so give them a little more

meat about:

• XML Content Structures

• Structured Writing”

Frank works as VP of Security and,

alternatively, as Simply XML’s inner voice.

XML Content Structures


Some of the most useful XML Content Structures are

• DITA

• Simply Structured

• NLM

• DocBook

• S1000D

• Custom

Structured Writing


DITA

• Topic

• Task

• Reference

• Concept

• DITA Map

• Specialized DITA

Traditional Structured Writing

• Block

• Map

• Audience Orientation

• Information Types

• Principles


A Complex Solution to a Simple Problem---Cool or Not?

https://www.youtube.com/embed/wSuH9u0kvhU?rel=0

https://www.youtube.com/embed/wSuH9u0kvhU?rel=0


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War is Expensive



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Content Peace


Contact [email protected] Confidential

The End

Thank You!

Contact: [email protected]


Content Peace in a Multi-Siloed World

Business

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