Content Overview for ALC Options I and 2

Academic Leveling Course

Marketing

Management

Business Ethics

Global Dimensions of Business

Table of Contents and Content Descriptions

Bachelors Level Academic Leveling Course Unit 1: The Business Environment

Marketing Ferrell, O. C. & Hartline, M. (2008). Marketing Strategy (4th ed.). Cengage

Publishing. ISBN: 978-0-324-36272-5

Chapter 2: Strategic Marketing Planning (28 pp.) Chapter 7: Product Strategy (35 pp.) Chapter 8: Pricing Strategy (34 pp.)

Thoroughly revised and updated, MARKETING STRATEGY, 4e continues with one primary goal: to teach students to think and act like marketers. Packed with cutting-edge coverage, current examples, new cases, and--for the first time--photographs, the fourth edition delivers a practical, straightforward approach to analyzing, planning, and implementing marketing strategies--helping students learn to develop a customer-oriented market strategy and market plan. Students sharpen their analytical and creative critical thinking skills as they learn the key concepts and tools of marketing strategy. The book's focus is based on the creative process involved in applying marketing knowledge to developing and implementing marketing strategy. It includes a comprehensive planning framework and myriad examples for effectively developing and executing marketing plans. The authors stress the integration and coordination of marketing decisions with other functional business decisions as the key to achieving an organization's overall mission and vision. They also emphasize the need for integrity in the strategic planning process. Reflecting the textbook's most aggressive case revision program to date, the fourth edition includes several all-new cases written specifically for the text, outside cases from Harvard Business School, and favorite cases that are updated and rewritten with a new focus, giving students the opportunity to work on a range of challenges from a variety of organizations, including USA Today, Gillette, Mattel, Blockbuster, Mobile ESPN, Best Buy, IKEA, G.I. Joe, TiVo, Adidas, and more. Countless examples of successful planning and implementation illustrate how firms face the challenges of marketing strategy in today's economy. Continuing in the text's signature student-friendly style, the fourth edition covers essential points without getting bogged down in industry jargon--all in a succinct 12 chapters.

Management Collier, D. A. & Evans, J. R. (2009). OM 2008 (with Review Cards and Bind-In

Printed Access Card (1st ed.). Cengage Publishing. ISBN: 978-0-324-66255-9

Chapter 15: Quality Management (56 pp.) This all started with your students, in your own classrooms and hallways. Through conversations, focus groups, surveys, and interviews, we asked your students to tell us how they learn. When and where they study. And why? Some of their comments surprised us, while others didn't: "(the book is) too long" and "too expensive." Many of them said they didn't even buy books--new OR used. And then we turned to you for your input on the solutions that students liked best: briefer chapters and flash cards. Faculty from schools across the nation joined us online and in face-to-face focus groups to enhance our student offerings. The result? To accommodate the busy and diverse lifestyles of today's learners, a less than 385-page paperback that includes a suite of learning aids, like flash cards, cases, data sets, games, and quizzes. In addition, we even created a few new tools to help with your course--Instructor's Manual, ExamView, videos, data sets, and solutions. Introducing OM, an innovative approach to teaching and learning Operations Management that is best designed to reach today's students. OM says it all using only two letters--and not only is it how students abbreviate Operations Management in a text message, this is also the way it is referred to in most course catalogues. Most importantly, OM represents the new solution that you and your students built together. Bohlander, G. W. & Snell, S. A. (2010). Managing Human Resources (15th

ed.). Cengage Publishing. ISBN: 978-0-324-59331-0 Chapter 2: Strategy and Human Resources Planning (52 pp.)

Introduce your students to all aspects of human resource management as you demonstrate how HR impacts and can empower both individuals and organizations with this market-leading, practical text. Bohlander/Snell's popular MANAGING HUMAN RESOURCES, 15th Edition builds upon a foundation of research and theory with an inviting, practical framework that focuses on today's most critical HR issues and current practices.

The book's engaging writing style and strong visual design use more than 500 memorable examples from a variety of real organizations to illustrate key points and connect concepts to current HR practice. Fresh cases throughout this edition spotlight the latest developments and critical trends, while hands-on applications focus on practical tips and suggestions for success. The book's integrated learning system and comprehensive package, including a new Teaching Assistance Manual, provide more resources for effectively teaching human

resources. Look to the leader, Bohlander/Snell's MANAGING HUMAN RESOURCES, 15th Edition to help your students develop the competencies to understand and help tomorrow's organizations create a sustainable competitive advantage through people.

Nelson, D. L. & Quick, J. C. (2009). Organizational Behavior: Science, The Real World, and You (6th ed.). Cengage Publishing. ISBN: 978-0-324-57873-7

Chapter 1: Organizational Behavior and Opportunity (34 pp.) Chapter 16: Organizational Culture (36 pp.)

This revision of ORGANIZATIONAL BEHAVIOR includes a renewed emphasis on the text's multifaceted approach, which is reflected in a new subtitle: SCIENCE, THE REAL WORLD, AND YOU. "Science" refers to roots of the discipline and the way the book is anchored in research tradition--both classic research as well as leading-edge scholarship. "The Real World" reflects current trends in organizations and takes shape as examples from all types of organizations. "You" reflects the opportunities to grow and develop both as individuals and organizations.

The book helps students learn not only the concepts and theories that enhance the management of human behavior at work, but also how to practice these skills. A wealth of proven features, cases, exercises, and examples--including six new focus companies--stimulate interest and discussion; demonstrate how theories and research apply; and prompt cognitive and skill-based learning. Established organizational behavior topics are discussed, including motivation, leadership, teamwork, and communication, as are emerging issues shaping the field.

The exciting theme of change clearly demonstrates how attitudes and behaviors within an organization are affected by change and the new opportunities and experiences change presents. Supporting themes focus on globalization, diversity, and ethics.

Business Ethics McAlister, D. T. & Ferrell, O. C. (2008). Business and Society: A Strategic

Approach to Social Responsibility (3rd ed.). Cengage Publishing. ISBN: 978-0-618-82336-9

Chapter 5: Business Ethics and Ethical Decision Making (36 pp.) Chapter 6: Strategic Approaches to Improving Ethical Behavior (34 pp.)

In Business and Society, 3/e, authors Thorne, Ferrell, and Ferrell introduce students to corporate responsibility by examining the connection between shareholders and stakeholders. The text's strong pedagogical framework reinforces core concepts and teaches students that social responsibility is not

only about philanthropy, but also a strategic focus for fulfilling the economic, political, legal, and ethical responsibilities expected by its stakeholders--and the profitable results expected by shareholders. Through the use of case studies, best and worse practices, and real-life examples, the authors explore how companies fail or succeed according to their ability to adopt strategic social responsibility.

Global Dimensions of Business Peng M. (2010). Global Business 2009 Update (1st ed.). Cengage

Publishing. ISBN: 978-0-324-36073-8 Chapter 6: Trading Internationally (32 pp.)

Chapter 11: Growing and Internationalizing the Entrepreneurial Firm (26 pp.)

Broaden your students' global perspectives with the strategic and truly global approach used in GLOBAL BUSINESS --the latest work from renowned international instructor, author, and consultant Mike Peng. The 2009 Update's new Foreword will provide up-to-the-minute information while helping students apply Mike Peng's analytical approach to the emerging world economic crisis. Using an inviting, conversational style, GLOBAL BUSINESS delves into the inner workings of companies throughout the world that have expanded globally, such as Brazil's Embraer, China's Haier, India's Hindustan Lever, and Spain's ZARA. Drawing upon these real-life cases, in every chapter Peng reveals penetrating managerial implications for action. Video cases, actual examples and unique global debate sections help you teach students to think independently and view today's business challenges from a global perspective. Peng's readable presentation is supported by a wealth of up-to-date scholarly references. The book's comprehensive package, including the innovative CengageNOW course management system correlated to AACSB requirements, helps ensure that your students become the most effective managers possible as they learn to navigate the global business landscape guided by a true world citizen, Mike Peng.

Sample Test Questions (Unit Pre-Tests and Post-Tests) Bachelors Level Academic Leveling Course

Unit 1: The Business Environment

Topic: Business Ethics Subtopic Business Ethics

Book: Business and Society: A Strategic Approach to Social Responsibility (3rd ed.) Authors: McAlister, D. T. & Ferrell, O. C.

3072 Lying by omission involves intentionally A. withholding material facts. B. creating noise within the communication that knowingly confuses or deceives the receiver. C. using highly technical language that the receiver does not understand. D. trying to not hurt someones feelings. E. telling white lies. Correct Response: A Book Chapter: 5 Page Reference: 158 Active

3074 Conflicts of interest exist when employees must choose whether to A. advance their own interests, those of the organization, or those of some other group. B. advance the interests of the organization or those of society. C. accept bribes. D. carry out an assignment they perceive as unethical. E. report an unethical coworker. Correct Response: A Book Chapter: 5 Page Reference: 158 Active

3077 Which of the following is not an ethical issue in the area of communications? A. Concealed facts in advertising B. Bribery C. False or deceptive advertising D. Ambiguous statements in advertising E. Lying Correct Response: B Book Chapter: 5 Page Reference: 162 Active

Sample Test Questions (Unit Pre-Tests and Post-Tests)

C. Ethics officer

Bachelors Level Academic Leveling Course

3086 Who establishes the ethical tone for the entire firm? A. Mid-level managers B. Board of directors

D. Employees E. Chief Executive Officer Correct Response: E Book Chapter: 5 Page Reference: 176 Active

3093 Which of the following is not a typical activity for an ethics officer? A. Coordinating the U.S. Sentencing Commission annual ethics audit B. Assessing needs and risks of the ethics program C. Developing, revising, and disseminating a code of ethics D. Developing effective training programs E. Monitoring and auditing ethical conduct Correct Response: A Book Chapter: 6 Page Reference: 192 Active Topic: Global Dimensions of Business Subtopic Global Dimensions of Business Book: Global Business 2009 Update (1st ed.) Authors: Peng M. W.

3018 Government tactics that include removing incentives, demanding a higher share of profits and taxes, and confiscating foreign assets are known as: A. Expropriation B. Compromises C. Obsolescing bargains D. Conflicting interests E. Correct Response: A Book Chapter: 6 Page Reference: 170 Active

3045 People of the same trade seldom meet together, even for merriment and diversion, but their conversation often ends in conspiracy against the public. This quote from Adam Smith is referring to which of the following business relationship terms: A. Competition B. Cooperation C. Collusion D. Collaboration E. Correct Response: C Book Chapter: 11 Page Reference: 305 Active


3025 If an industry sells a heterogeneous product, has low entry barriers, and a low concentration of sales in the top firms, it is regarded as a high collusion risk industry. A. True B. False C. D. E. Correct Response: B Book Chapter: 11 Page Reference: 307 Active

3052 Pro-competition and pro-incumbent approaches each have their advantages. One advantage to the pro-competition approach is: A. Diverse products B. Lower prices C. Higher fairness for incumbents and new entrants D. All are advantages E. Correct Response: D Book Chapter: 11 Page Reference: 309 Active

3043 All competition in markets around the world play by the same rules and experience the same regulations. A. True B. False C. D. E. Correct Response: B Book Chapter: 11 Page Reference: 320 Active Topic: Management Subtopic Human Resource Management Book: Managing Human Resources (15th ed.) Authors: Bohlander, G. W. & Snell, S. A.

2828 The process of setting major organization objectives and developing plans to achieve them is called: A. strategic planning. B. HR planning. C. job analysis. D. environmental scanning. E. Correct Response: A Book Chapter: 2 Page Reference: Active


2833 One way human resource planning links to strategic planning is by providing a set of inputs into the: A. strategy formulation process B. strategy implementation process C. strategic analysis process D. source of competitive advantage E. Correct Response: A Book Chapter: 2 Page Reference: Active

2837 The core values of a company: A. is the systematic monitoring of external opportunities B. is the basic purpose of the organization C. are the strong enduring beliefs and principles used by the company to make decisions D. provides a perspective on where the company is headed E. Correct Response: C Book Chapter: 2 Page Reference: Active

2840 Social concerns include: A. new processes B. innovations C. demographic trends D. elder care E. Correct Response: D Book Chapter: 2 Page Reference: Active

2855 A qualitative approach to demand forecasting can include any of the following except: A. trend analysis. B. the Delphi technique. C. soliciting expert opinions. D. management forecasts. E. Correct Response: A Book Chapter: 2 Page Reference: Active


Subtopic Operations/Production Management Book: OM 2008 (with Review Cards and Bind-In Printed Access Card (1st ed.) Authors: Collier, D. A. & Evans, J. R.

2780 In the SERVQUAL instrument for measuring service quality, the concept of assurance is associated with A. The ability to convey trust and confidence B. Caring and individualized attention C. Always providing consistent service D. Performing a service quickly and on time E. Correct Response: A Book Chapter: 15 Page Reference: Active

2785 Which of the following is not one of W. Edwards Demings 14 points? A. Create a vision and demonstrate commitment B. Stop making decisions purely on the basis of cost C. Eliminate exhortation D. The only performance standard is Zero Defects E. Correct Response: D Book Chapter: 15 Page Reference: Active

2788 Which of the following emphasizes defects per million opportunities as a key measure of quality? A. The 14 Points B. ISO 9000:2000 C. The Gap model D. Six Sigma E. Correct Response: D Book Chapter: 15 Page Reference: Active

2789 All of the following relate to Six Sigma except A. Clear financial returns B. Use of PDSA problem solving approach C. Output critical to customers D. A stretch goal E. Correct Response: B Book Chapter: 15 Page Reference: Active


2792 In reference to quality cost classifications, training and information systems, equipment design would fall in the _____________ category. A. Prevention B. Appraisal C. Internal-failure D. External-failure E. Correct Response: A Book Chapter: 15 Page Reference: Active Peregrine Academic Services Test Bank Questions Bachelors Level Academic Leveling Course and CPC-COMP Exam Subtopic Organizational Behavior Book: Organizational Behavior: Science, The Real World, and You (6th ed.) Authors: Nelson, D. L. & Quick, J. C.

2891 A leading force currently driving change at work is: A. global competition B. politics C. quality D. process management E. Correct Response: A Book Chapter: 1 Page Reference: 14 Active

2900 A questioning, probing attitude is at the core of: A. job performance B. organizational reality C. critical thinking D. subjective knowledge E. Correct Response: C Book Chapter: 1 Page Reference: 22 Active

2865 An internal perspective of human behavior tends to explain a person's actions in terms of: A. job demands B. personal value system C. task design D. organization communication channels E. Correct Response: B Book Chapter: 1 Page Reference: 5 Active


2942 A pattern of basic assumptions that are considered valid and that are taught to new members as the way to perceive, think, and feel in the organization is known as: A. socialization B. corporate culture C. psychological contract D. value system E. Correct Response: B Book Chapter: 16 Page Reference: 543 Active

2946 When a corporate president is the first employee to give blood during a corporate blood drive, this is an example of: A. ritual B. symbolism C. rite of integration D. personal enactment E. Correct Response: D Book Chapter: 16 Page Reference: 543 Active Topic: Marketing Subtopic Marketing Book: Marketing Strategy (4th ed.) Authors: Ferrell, O. C. & Hartline, M.

2707 Which of the following IS NOT a purpose of a marketing plan? A. It explains the present and future situations of the organization B. It specifies the expected outcomes C. It describes specific actions that are to take place D. It explains how marketing activities mesh with other functional areas E. It identifies needed resources Correct Response: D Book Chapter: 2 Page Reference: Active


2709 In the context of marketing planning, why is it vital that the marketing plan be capable of selling itself to top management? A. Because top managers are responsible for executing the marketing plan B. Because top managers must be able to evaluate the performance of the marketing program C. Because top managers must be able to clearly communicate the strategy to external stakeholders D. Because top managers must decide whether the marketing plan is the best use for the organizations scarce resources E. Because top managers are compensated on how well the marketing strategy works

Correct Response: D Book Chapter: 2 Page Reference: Active

2722 One way of looking at __________ is to consider the marketing and financial value associated with a brands position in the marketplace. A. brand equity B. brand identity C. brand equality D. brand value E. brand capitalization Correct Response: A Book Chapter: 7 Page Reference: Active

2736 Rather than cutting prices to generate sales, most firms would be better off adjusting their marketing strategy to: A. build value into the product and justify the current price or even a price increase.

B. decrease the supply of the product to keep prices high. C. heavily promote the product to stimulate increased sales. D. move toward an exclusive distribution strategy to increase the products image. E. increase the availability of the product so more customers can purchase it. Correct Response: A Book Chapter: 8 Page Reference: Active

2746 Which of the following pricing practices is widely used in business markets but not in consumer markets? A. geographic pricing B. reference pricing C. EDLP D. price lining E. value-based pricing Correct Response: A Book Chapter: 8 Page Reference: Active

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Business Finance Accounting

Economics

Legal Environment of Business

Bachelors Level Academic Leveling Course Unit 2: Business Financial Systems

Business Finance Brigham, E. F. & Houston, J. F. (2010). Fundamentals of Financial

Management (12th ed.). Cengage Publishing. ISBN: 978-0-324-59770-7

Chapter 3: Financial Statements, Cash Flow, and Taxes (32 pp.) Chapter 4: Analysis of Financial Statements (40 pp.)

Trust the market-leading author team that is First in Finance to help put your students on the forefront of understanding today's corporate finance and financial management. Brigham/Houston's FUNDAMENTALS OF FINANCIAL MANAGEMENT, 12E offers a unique balance of clear concepts, contemporary theory and practical applications in a dynamic text that continues to set the standard for quality, reliability, accuracy, and innovation. The renowned author team's emphasis on Time Value of Money (TVM) is now repositioned, allowing students to immediately begin using the concepts after learning them. The book's strong foundation in the basics is punctuated with timely real-world examples, proven end-of-chapter applications, Integrated Cases, and Excel spreadsheet models that make it easier for students to understand the how and why of corporate budgeting, financing, and working capital decision making. The latest financial innovations continue throughout a comprehensive support package prepared by the text authors to ensure reliable consistency. Students can access THOMSON ONE-BUSINESS SCHOOL EDITION, the same financial online database used by professionals every day, as well as another first--APLIA FOR FINANCE, the leading homework solution in educational publishing today. Let Brigham/Houston's FUNDAMENTALS OF FINANCIAL MANAGEMENT, 12E keep you and your students first in finance with success after success.

Accounting Needles, B. E., Powers, M., & Crosson, S. V. (2008). Financial and

Managerial Accounting (8th ed.). Cengage Publishing. ISBN: 978-0-618-77717-4

Chapter 2: Analyzing Business Transactions (52 pp.) Chapter 26: Financial Performance Measurement (50 pp.)

Needles, Powers, and Crosson continue to help instructors stay on top of the change curve with Financial and Managerial Accounting. Balanced, flexible content in this market-leading text is supported by an array of integrated print and technology supplements. Whether an instructor wants to present a user or procedural orientation, incorporate new instructional strategies, develop students'

core skills and competencies, or integrate technology into the classroom, Financial and Managerial Accounting provides a total solution, making it the natural choice for accounting instructors--particularly those seeking a balance of financial and managerial topics. The Eighth Edition focuses primarily on the use of accounting information in today's business world--beginning with corporations--and represents the most significant revision of the text to date. Content updates reflect current accounting and business practices, while greater attention is given to ethics, service enterprises, and international issues. In addition, the text features a more concise, accessible writing style; a new design to emphasize the user-oriented content; and enhanced technology components for both instructors and students. Accuracy reviewers check every line and work through each exercise in the text and supplements, making Financial and Managerial Accounting the most accurate among similar texts on the market.

Economics Taylor, J. B. & Weerapana, A. (2010). Economics (Global Financial Crisis

Edition, 6th ed.). Cengage Publishing. ISBN: 978-1-439-07820-4 Chapter 3: The Demand Curve and the Behavior of Consumers (31 pp.) Chapter 6: The Supply Curve and the Behavior of Firms (26 pp.) Chapter 17: Macroeconomics: The Big Picture (28 pp.) Chapter 18: Measuring the Production, Income, and Spending of Nations (28 pp.)

Help your students better understand today's global financial crisis, its possible causes and potential consequences as recognized economic expert John B. Taylor and co-author Akila Weerapana provide the thoroughly revised popular PRINCIPLES OF ECONOMICS, 6E text in response to the current global financial challenges. Completely updated chapters throughout Taylor/Weerapana's PRINCIPLES OF ECONOMICS, 6E: GLOBAL FINANCIAL CRISIS EDITION offer the latest information, particularly in discussion of monetary policy (Ch. 27), economic fluctuations, money and inflation, and capital and financial markets. John Taylor, former Undersecretary of the Treasury for International Affairs, and one of the most respected voices in economics combines his expertise on today's issues with co-author Akila Weerapana's fresh focus on the needs of today's students. Updated graphs, figures, and popular learning features, such as "Economics in the News" and "Economics in Action," present the latest issues and data, including coverage of the Obama Administration. This clearly written text, well known for its coverage of modern policy issues, continues to offer concise yet thorough coverage of current economic theories. Refreshing

examples, engaging applications, and proven end-of-chapter problems simplify advanced topics and make them accessible to your students. In addition, Aplia, the leading online homework solution in educational publishing today, is available as part of a complete supplement package that further ensures your students' thorough understanding of economic developments as they happen.

Legal Environment of Business Clarkson, K. W., Miller, R. L., Cross, F. B., & Jentz, G. A. (2009). Business

Law: Text and Case (11th ed.). Cengage Publishing. ISBN: 978-0-324-65522-3

Chapter 42: Law for Small Businesses (24 pp.) Chapter 43: Administrative Law (20 pp.) Chapter 44: Consumer Law (26 pp.) Chapter 46: Antitrust Law (22 pp.) Glossary (38 pp.)

Comprehensive, authoritative, and student friendly, longtime market leader BUSINESS LAW, Eleventh Edition, delivers a classic blend of black letter law and cutting-edge coverage of contemporary issues and cases. The first text to implement an undergraduate-oriented textbook pedagogy with traditional law school-like content, BUSINESS LAW continues to set the standard for excellence with its new edition. It combines a "black letter law" feel with a strong student orientation, making the law accessible, interesting, and relevant for readers. The cases, content, and features of the exciting new eleventh edition have been meticulously and thoroughly updated, representing the latest developments. An excellent assortment of cases ranges from precedent-setting landmarks to recent decisions. Ethical, global, and e-commerce themes are integrated throughout, and numerous critical-thinking exercises challenge students to apply what they've learned to real-world issues. The text also offers an unmatched range of support materials--including innovative online teaching and learning resources. It's no wonder that BUSINESS LAW, Eleventh Edition, is used by more colleges and universities than any other business law text.


Unit 2: Business Financial Systems

Topic: Accounting Subtopic Accounting Book: Financial and Managerial Accounting Authors: Belverd E. Needles, Marian Powers, Susan V. Crosson

3261 When a business erroneously records expenses as assets, it has violated the measurement issue of A. communication. B. classification. C. valuation. D. recognition. E. Correct Response: B Book Chapter: 2 Page Reference: Active

3302 A dividend will reduce which of the following accounts? A. Dividends B. Retained Earnings C. Common Stock D. Accounts Payable E. Correct Response: B Book Chapter: 2 Page Reference: Active

3342 Unearned revenues are recorded by companies that A. receive money in advance of the performance of a service. B. pay money at the time the performance of a service is complete. C. receive money at the time the performance of a service is complete. D. pay money in advance of the performance of a service. E. Correct Response: A Book Chapter: 2 Page Reference: Active

3348 The cash return on assets shows how much cash is generated by each dollar of A. assets invested in operations. B. net income. C. total revenue. D. land, buildings, and equipment. E. Correct Response: A Book Chapter: 2 Page Reference: Active


3566 How would the collection of an account receivable affect the current ratio and the quick ratio, respectively? A. No effect on current ratio; increase in quick ratio B. Increase in current ratio; increase in quick ratio C. No effect on current ratio; no effect on quick ratio D. Decrease in current ratio; decrease in quick ratio E. Correct Response: C Book Chapter: 26 Page Reference: Active Topic: Business Finance Subtopic Business Finance Book: Fundamentals of Financial Management Authors: Eugene F. Brigham, Joel F. Houston

3139 Which of the following statements is CORRECT? A. Free cash flow (FCF) is, essentially, the cash flow that is available for interest and dividends after the company has made the investments in current and fixed assets that are necessary to sustain ongoing operations. B. After-tax operating income is calculated as EBIT(1 - T) + Depreciation. C. Two firms with identical sales and operating costs but with different amounts of debt and tax rates will have different operating incomes by definition. D. If a firm is reporting its income in accordance with generally accepted accounting principles, then its net income as reported on the income statement should be equal to its free cash flow. E. Retained earnings as reported on the balance sheet represent cash and, therefore, are available to distribute to stockholders as dividends or any other required cash payments to creditors and suppliers. Correct Response: A Book Chapter: 3 Page Reference: Active

3151 A corporate bond currently yields 8.3%. Municipal bonds with the same risk, maturity, and liquidity currently yield 5.5%. At what tax rate would investors be indifferent between the two bonds? A. 33.73% B. 28.24% C. 25.98% D. 42.17% E. 29.01% Correct Response: A Book Chapter: 3 Page Reference: Active


3408 One problem with ratio analysis is that relationships can sometimes be manipulated. I.E, if our current ratio is greater than 1.5 then borrowing on a short-term basis & using the funds to build up our cash account would cause the current ratio to INCREASE A. True B. False C. D. E. Correct Response: B Book Chapter: 4 Page Reference: Active

3428 HD Corp and LD Corp have identical assets, sales, interest rates paid on their debt, tax rates, and EBIT. However, HD uses more debt than LD. Which of the following statements is CORRECT? A. Without more information, we cannot tell if HD or LD would have a higher or lower net income. B. HD would have the lower equity multiplier for use in the DuPont equation. C. HD would have to pay more in income taxes. D. HD would have the lower net income as shown on the income statement. E. HD would have the higher operating margin. Correct Response: D Book Chapter: 4 Page Reference: Active

3446 Meyer Inc's assets are $745,000, and its total debt outstanding is $185,000. The new CFO wants to establish a debt ratio of 55%. The size of the firm does not change. How much debt must the company add or subtract to achieve the target debt ratio? A. $168,563 B. $224,750 C. $191,038 D. $211,265 E. $271,948 Correct Response: B Book Chapter: 4 Page Reference: Active


Topic: Economics Subtopic Macroeconomics Book: Principles of Economics: Global Financial Crisis Edition Authors: John Taylor, Akila Weerapana

3118 An individual who purchases a computer later decides to acquire a new motherboard. In terms of computing GDP, this new motherboard would be a(n) A. economic good. B. final good. C. intermediate good. D. input. E. double good. Correct Response: B Book Chapter: 18 Page Reference: Active

3131 The largest component of GDP is A. government purchases. B. investment. C. exports. D. consumption. E. government expenditures. Correct Response: D Book Chapter: 18 Page Reference: Active

3363 The term per capita refers to A. the rate of change. B. the rate of inflation. C. the population. D. the price level. E. the name of the country. Correct Response: C Book Chapter: 17 Page Reference: Active

3587 The recession phase A. is no longer a phase of the business cycle. B. has the same duration and depth in all business cycles. C. varies in duration and depth with each business cycle. D. has the same depth in all business cycles. E. has the same duration in all business cycles. Correct Response: C Book Chapter: 17 Page Reference: Active


3604 The labor force is A. those in the population who have a job. B. the percentage of people in the population who have a job. C. those in the population who have a full-time job. D. that part of the population that is working or looking for a job. E. the same as the population. Correct Response: D Book Chapter: 17 Page Reference: Active Subtopic Microeconomics Book: Principles of Economics: Global Financial Crisis Edition Authors: John Taylor, Akila Weerapana

3776 In economics, firms are assumed to A. maximize output prices. B. minimize output prices. C. maximize profits. D. maximize consumer surplus. E. maximize customer satisfaction. Correct Response: C Book Chapter: 6 Page Reference: Active

3785 Holding everything else equal, total revenue increases A. only when quantity increases. B. only when price increases. C. whenever total costs increase. D. when either price or quantity increase. E. only when both price and quantity increase. Correct Response: D Book Chapter: 6 Page Reference: Active

3835 When marginal cost is greater than marginal revenue, then a profit-maximizing firm must A. increase output. B. hold output constant. C. decrease output. D. stop production. E. reduce the price it charges. Correct Response: C Book Chapter: 6 Page Reference: Active


3847 If the market price of a good is $3, then a profit-maximizing competitive firm will produce A. after its marginal cost exceeds $3. B. until its marginal cost reaches $3. C. after its marginal revenue exceeds $3. D. until its marginal revenue reaches $3. E. nothing at all. Correct Response: B Book Chapter: 6 Page Reference: Active

3875 Producer surplus equals profits A. plus the sum of marginal costs. B. minus the sum of marginal costs. C. plus total fixed costs. D. minus total fixed costs. E. minus total costs. Correct Response: C Book Chapter: 6 Page Reference: Active Topic: Legal Environment of Business Subtopic Business Law Book: Business Law: Text and Case 11e Authors: Kenneth W. Clarkson, Roger LeRoy Miller, Frank B. Cross, Gaylord A. Jentz

4159 The Federal Highway Administration uses notice-and-comment rulemaking. This process begins with A. a request to Congress to enact enabling legislation. B. the filing of a complaint against a charged party. C. the publication of a notice of proposed rulemaking. D. the solicitation of public comments. E. Correct Response: C Book Chapter: 43 Page Reference: Active

4175 The Federal Trade Commission is charged with preventing unfair and deceptive trade practices. A. True B. False C. D. E. Correct Response: A Book Chapter: 44 Page Reference: Active


4208 Kip opens an account at a Lotsa Goodies Store, and buys a digital music player and other items, but makes no payments on the account. To collect the debt, Mako, the manager, contacts Kip's parents. This violates A. no federal law. B. the Fair and Accurate Credit Transactions Act. C. the Fair Debt Collection Practices Act. D. the Truth-in-Lending Act. E. Correct Response: A Book Chapter: 44 Page Reference: Active

4235 Travel Tours Company faxes ads to Uri and other individual consumers without the recipients' permission. This is subject to A. a cease-and-desist order by the Federal Trade Commission. B. no sanctions. C. possible fines by the Federal Communications Commission. D. rescission on the order of the Federal Reserve Board. E. Correct Response: C Book Chapter: 44 Page Reference: Active

4308 Congress enacts a statute to outlaw a specific type of anticompetitive business agreement. Like other laws that regulate economic competition, this law is referred to as A. a federal trade commission act. B. an antitrust law. C. an interstate commerce act. D. a suppressive restraint on trade. E. Correct Response: B Book Chapter: 46 Page Reference: Active



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Information Management Systems Quantitative Business Research Techniques & Statistics

Leadership Strategic Management and Business Integration

Bachelors Level Academic Leveling Course Unit 3: Business Integration and Evaluation

Information Management Systems

Reynolds, G. & Stair, R. (2010). Principles of Information Systems (9th ed.). Cengage Publishing. ISBN: 978-0-324-66528-4

Chapter 1: An Introduction to Information Systems (40 pp.) Chapter 10: Architecture Information and Decision Support Systems (48 pp.)

Now thoroughly streamlined and revised, PRINCIPLES OF INFORMATION SYSTEMS, Ninth Edition, retains the overall vision and framework that made the previous editions so popular while eliminating outdated topics and updating information, examples, and case studies. In just 600 pages, accomplished authors Ralph Stair and George Reynolds cover IS principles and their real-world applications using timely, current business examples and hands-on activities. Regardless of their majors, students can use this book to understand and practice IS principles so they can function more effectively as workers, managers, decision makers, and organizational leaders.

Quantitative Research Techniques and Statistics Anderson, D. R., Sweeney, D. J., Williams, T. A., Camm, J., & Martin, K. R.

(2010). Quantitative Methods for Business (11th ed.). Cengage Publishing. ISBN: 978-0-324-65181-2

Chapter 4: Decision Analysis (57 pp.) This revision of QUANTITATIVE METHODS FOR BUSINESS provides students with a conceptual understanding of the role that quantitative methods play in the decision-making process. This text describes the many quantitative methods that have been developed over the years, explains how they work, and shows how the decision-maker can apply and interpret data. Written with the non-mathematician in mind, this text is applications-oriented. Its "Problem-Scenario Approach" motivates and helps students understand and apply mathematical concepts and techniques. In addition, the managerial orientation motivates students by using examples that illustrate situations in which quantitative methods are useful in decision making.

Anderson, D. R., Sweeney, D. J., Williams, T. A., (2009). Statistics for Business and Economics (10th ed.). Cengage Publishing. ISBN: 978-0-324-65837-8

Chapter 7: Sampling and Sampling Distributions (42 pp.) Chapter 9: Hypothesis Tests (55 pp.)

This market-leading text from well-respected authors Anderson/Sweeney/Williams introduces sound statistical methodology within a strong applications setting. A wealth of real business examples, proven methods, and application exercises within STATISTICS FOR BUSINESS AND ECONOMICS, Revised 10e clearly demonstrate how statistical results provide insights into business decisions and present solutions to contemporary business problems. Comprehensive coverage, trusted for its accuracy, allows you to select the topics best for your course, including coverage of the latest statistical and business software to manage statistical information. This edition's accessible approach is strengthened with the innovative new CengageNOW integrated online course management and learning system that saves you time while using personalized study plans to ensure student understanding.

Leadership Achua, C. F. (2010). Leadership: Theory, Application, and Skill

Development (4th ed.). Cengage Publishing. ISBN: 978-0-324-59655-7

Chapter 3: Leadership Behavior and Motivation (28 pp.) Chapter 7: Leader-Follower Relations (40 pp.) The most practical leadership textbook on the market, LEADERSHIP, 4th Edition uses a unique three-pronged approachtheory, application, and skill developmentto make key concepts immediately relevant to today's students. The authors combine traditional theory with cutting-edge leadership topics in a concise presentation that focuses on key elements. The new edition also includes expanded coverage of culture, ethics, diversity, strategic leadership, and change management. Packed with real-world examples, the text illustrates how successful leaders have dealt with challenges, as well as provides students with step-by-step models for effectively handling leadership functions. Numerous skill-building exercises foster leadership skills students can immediately start applying to their personal and professional livesincluding communication and critical-thinking skills. The Fourth Edition also includes all-new video cases. LEADERSHIP's innovative three-pronged approach provides the greatest array of learning opportunities, helping students focus on the most important.

Business Integration Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2008). Strategic Management:

Competitiveness and Globalization, Concepts and Cases (8th ed.). Cengage Publishing. ISBN: 978-0-324-65559-9

Chapter 1: Strategic Management and Strategic Competitiveness (30 pp.) Chapter 4: Business-Level Strategy (30 pp.) Chapter 6: Corporate-Level Strategy (28 pp.)

STRATEGIC MANAGEMENT: COMPETITIVENESS AND GLOBALIZATION, CONCEPTS AND CASES Eighth Edition, is a comprehensive Strategic Management text that combines impeccable scholarship; cutting-edge research; a sophisticated and practical global focus; and the most thorough, up-to-date, and relevant business examples and cases available. Now, this seminal business text is enhanced by the addition of powerful new media and technology resources, including an updated video program, CengageNOW online teaching tools, and the Business and Company Resource Center (BCRC)--a complete electronic business library. The highly respected authors, all active teachers and experts in the strategic management field, use a unique model that blends classic industrial organization with a resource-based view of the firm to explain how real-world businesses use strategic management to build a sustained competitive advantage. The text includes current and relevant examples to provide context for key concepts, outstanding figures and models to illustrate key points, and a case study section containing engaging and exemplary cases that cover a broad range of critical issues confronting mangers today.


Unit 3: Business Integration and Evaluation

Topic: Business Integration Subtopic Business Integration Book: Strategic Management: Competitiveness and Globalization, Concepts and Cases 8th Edition Authors: Michael A. Hitt, R. Duane Ireland, Robert E. Hoskisson

2514 Firms implementing cost leadership strategies often sell no-frills standardized goods or services to the industrys most typical customers. A. True B. False C. D. E. Correct Response: A Book Chapter: 4 Page Reference: Active

2564 When the costs of supplies increase in an industry, the low-cost leader A. may continue competing with rivals on the basis of product features. B. will lose customers as a result of price increases. C. will be unable to absorb higher costs because cost-leaders operate on very narrow profit margins. D. may be the only firm able to pay the higher prices and continue to earn average or above- average returns. E. Correct Response: D Book Chapter: 4 Page Reference: Active

2594 TQM is most helpful to firms following the ____ business strategy. A. cost-leadership B. integrated cost-leadership/differentiation C. focused cost-leadership D. focused differentiation E. Correct Response: B Book Chapter: 4 Page Reference: Active


2649 Which of the following reasons for diversification is most likely to increase the firms value?

A. increasing managerial compensation B. reducing costs through business restructuring C. taking advantage of changes in tax laws D. conforming to antitrust regulation E. Correct Response: B Book Chapter: 6 Page Reference: Active

2655 Research has shown that horizontal acquisitions A. tend to have disappointing financial results in the long run. B. are being replaced by virtual acquisitions. C. result in lower levels of performance than unrelated acquisitions. D. are able to use activity sharing to successfully create economies of scope. E. Correct Response: D Book Chapter: 6 Page Reference: Active Subtopic Strategic Management Book: Strategic Management: Competitiveness and Globalization, Concepts and Cases 8th Edition Authors: Michael A. Hitt, R. Duane Ireland, Robert E. Hoskisson

2441 A firm has achieved ____ when it successfully formulates and implements a value-creating strategy. A. strategic competitiveness B. a permanently sustainable competitive advantage C. substantial returns D. legal and ethical core values E. Correct Response: A Book Chapter: 1 Page Reference: Active


2445 The strategic management process is A. a set of activities that will assure a sustainable competitive advantage and above- average returns for the firm. B. a decision-making activity concerned with a firms internal resources, capabilities, and competencies, independent of the conditions in its external environment.

C. a process directed by top-management with input from other stakeholders that seeks to achieve above-average returns for investors through effective use of the organizations resources. D. the full set of commitments, decisions, and actions required for the firm to achieve above-average returns and strategic competitiveness. E. Correct Response: D Book Chapter: 1 Page Reference: Active

2476 A firms mission A. is a statement of a firms business in which it intends to compete and the customers it intends to serve. B. is an internally-focused affirmation of the organizations financial, social, and ethical goals. C. is mainly intended to emotionally inspire employees and other stakeholders. D. is developed by a firm before the firm develops its vision. E. Correct Response: A Book Chapter: 1 Page Reference: Active

2479 Organizational stakeholders include A. unions. B. host communities. C. employees. D. suppliers of capital. E. Correct Response: C Book Chapter: 1 Page Reference: Active

2495 Analysis of the industrys profit pool enables strategic managers to A. predict future revenue streams for the organization. B. predict growth in sales over the medium to long range. C. determine whether an industry will be viable in the long term. D. locate the most promising areas of an industrys value chain. E. Correct Response: D Book Chapter: 1 Page Reference: Active


Topic: Information Management Systems Subtopic Information Management Systems Book: Principles of Information Systems 9th Edition Authors: George Reynolds, Ralph Stair

2009 An executive support system can assist with strategic planning, top-level organizing and staffing, strategic control, and crisis management. A. True B. False C. D. E. Correct Response: A Book Chapter: 1 Page Reference: Active

2020 ____ is a collection of facts organized so that they have additional value beyond the value of the facts themselves. A. Telecommunication B. Information C. Virtual reality D. Artificial intelligence E. Correct Response: B Book Chapter: 1 Page Reference: Active

2042 ____ is the simulation of a real or imagined environment that can be experienced visually in three dimensions. A. Organizational change B. Virtual reality C. Systems development D. CBIS E. Correct Response: B Book Chapter: 1 Page Reference: Active

2084 A ____ MIS provides financial information not only for executives but also for a broader set of people who need to make better decisions on a daily basis. A. financial B. marketing C. human resource D. geographic E. Correct Response: A Book Chapter: 10 Page Reference: Active



1-877-260-1555


2087 One method of determining how much inventory to order is called the ____. A. economic order quantity B. computer assisted inventory C. just-in-time inventory D. delphi approach to inventory E. Correct Response: A Book Chapter: 10 Page Reference: Active Topic: Leadership Subtopic Leadership Book: Leadership: Theory, Application, and Skill Development Authors: Robert N. Lussier, Christopher F. Achua

2238 The University of Iowa leadership styles include autocratic, democratic, and participative. A. True B. False C. D. E. Correct Response: B Book Chapter: 3 Page Reference: Active

2293 All of the following are considered extrinsic motivators in Herzbergs two-factor theory EXCEPT: A. company policies. B. benefits. C. work itself. D. working conditions. E. Correct Response: C Book Chapter: 3 Page Reference: Active

2301 Which of the following is NOT one of the process motivation theories? A. goal-setting theory B. equity theory C. expectancy theory D. acquired needs theory E. Correct Response: D Book Chapter: 3 Page Reference: Active


2303 Managers should be aware that equity is based on: A. rewards. B. employee perceptions. C. exerted effort. D. performance. E. Correct Response: B Book Chapter: 3 Page Reference: Active

2362 Leaders mostly use all of the following types of power to influence out-group members EXCEPT: A. legitimate power. B. referent power. C. reward power. D. coercive power. E. Correct Response: B Book Chapter: 7 Page Reference: Active Topic: Quantiative Research Techniques and Statistics Subtopic Quantitative Research Techniques and Statistics Book: Quantitative Methods for Business 11th edition Authors: Anderson, Sweeney, Williams, Camm, Martin

2124 Sensitivity analysis considers A. how sensitive the decision maker is to risk. B. changes in the number of states of nature. C. changes in the values of the payoffs. D. changes in the available alternatives. E. Correct Response: C Book Chapter: 4 Page Reference: Active Book: Statistics for Business and Economics 10th Edition Authors: David R. Adnerson, Dennis J. Sweeney, Thomas A. Williams

2171 A population characteristic, such as a population mean, is called A. a statistic B. a parameter C. a sample D. the mean deviation E. Correct Response: B Book Chapter: 7 Page Reference: Active


2185 From a population of 500 elements, a sample of 225 elements is selected. It is known that the variance of the population is 900. The standard error of the mean is approximately A. 1.1022 B. 2 C. 30 D. 1.4847 E. Correct Response: D Book Chapter: 7 Page Reference: Active

2211 How many different samples of size 3 can be taken from a finite population of size 10? A. 30 B. 1,000 C. 720 D. 120 E. Correct Response: D Book Chapter: 7 Page Reference: Active

2217 A Type II error is committed when A. a true alternative hypothesis is mistakenly rejected B. a true null hypothesis is mistakenly rejected C. the sample size has been too small D. not enough information has been available E. Correct Response: A Book Chapter: 9 Page Reference: Active

2221 If a hypothesis test leads to the rejection of the null hypothesis, A. a Type II error must have been committed B. a Type II error may have been committed C. a Type I error must have been committed D. a Type I error may have been committed E. Correct Response: D Book Chapter: 9 Page Reference: Active


Marketing

Management

Business Ethics

Global Dimensions of Business

Table of Contents and Content Descriptions

Masters Level Academic Leveling Course Unit 1: The Business Environment

Marketing Iacobucci, D. (2010). MM (Marketing Management) (1st ed.). Cengage

Publishing. ISBN: 978-0-324-78443-5

Chapter 1: What Is Marketing? (14 pp.) Chapter 2: Marketing Segmentation (16 pp.) Chapter 9: Channels of Distribution and Business Marketing Networks and Logistics (22 pp.) Chapter 13: Marketing Research Tools (16 pp.) Chapter 14: Marketing Strategy (12 pp.)

Marketing Management, Student Edition focuses on the essential concepts and tools necessary to answer important Marketing Management questions. A concise visually compelling textbook with a suite of valuable online assets, Marketing Management, Student Edition is an effective new approach to teaching and learning Marketing Management.

Management Boyer, K. & Verma, R. (2010). Operations and Supply Chain Management

for the 21st Century (1st ed.). Cengage Publishing. ISBN: 978-0-618-74933-1

Chapter 1: Operations and Supply Chain Strategy (26 pp.) Chapter 11: Quality Improvement Methods (42 pp.)

Boyer/Verma's breakthrough text meets today's student and instructor's needs and redefines the marketplace. Their text is briefer than most, taking all of the vital core concepts and building upon them with current and fresh examples. The authors understand the importance of striking a balance by creating a book that does an even better job at covering the core concepts while also providing customers with a new product that fully addresses and approaches this course area from today's teaching and learning perspectives and actual business practices. The three unifying themes throughout the book are Strategy, Global Supply Chain, and Service Operations. Strategy will serve as an overarching framework and will be used in each chapter to present students with an alternative approach to specific challenges. The authors uses examples from non-US companies

and/or organizations in each chapter to incorporate Service Operations in the book. They also show that even some of the largest manufacturing companies today have extensive service activities such as customer support and product development. The Global Supply Chain theme will allow students to see how products move through different companies and countries with Boyer/Verma's use of real world examples throughout his text. In addition the robust Cnow course allows instructors and students to go beyond the printed text to get the most from this exciting operations management program. Jackson, S. E., Schuler, R. S, & Werner, S. (2009). Managing Human

Resources (10th ed.). Cengage Publishing. ISBN: 978-0-324-56839-4 Chapter 6: The Strategic Importance of Recruiting and Retaining Talented Employees (40 pp.)

MANAGING HUMAN RESOURCES THROUGH STRATEGIC PARTNERSHIPS, Tenth Edition, explains how successful companies manage human resources in order to compete effectively in a dynamic, global environment. Long known and respected as a tightly integrated, clear, higher-level text, MANAGING HUMAN RESOURCES THROUGH STRATEGIC PARTNERSHIPS, Tenth Edition, presents strong organizing themes: strategy, teams, diversity, global issues, and change. These themes are highlighted in interesting boxed features throughout the tenth edition. The text also follows an organizational structure that emphasizes the HR Triad (employee, line manager, HR manager) with the understanding that effective human resource management requires mutual understanding and collaboration among HR professionals, managers, and all other employees. Because organizations differ from each other in so many ways--including their locations, competitive strategies, products and services, and corporate cultures--these experienced authors use many different companies to illustrate how employers address the challenge of managing human resources effectively. Examples of companies in many different industries include Southwest Airlines, Deere & Company, Wegmans, Lincoln Electric, McDonalds, TRW, Steelcase, Google, Novartis, Johnson & Johnson, SAS, Outback Steakhouses, United States Postal Service, UPS, IBM, 3M, Alberto Culver Weyerhaeuser, The Ritz-Carlton, and many others. The authors selected these organizations because they successfully combine a respect for established principles of human resource management with a willingness to experiment and try new approaches, allowing them to succeed year after year.

Hellriegel, D. & Slocum, J. W. (2009). Organizational Behavior (2nd ed.). Cengage Publishing. ISBN: 978-0-324-57872-0

Chapter 1: Organizational Behavior and Key Competencies (31 pp.) Chapter 14: Designing Organizations (34 pp.)

Bring organizational behavior to life with the most unique approach available today: Hellriegel and Slocum's ORGANIZATIONAL BEHAVIOR, Twelfth Edition. In the updated twelfth edition, students master seven core competencies to gain a holistic understanding of management in today's business world. A combination of classic theory, contemporary research, and emerging trends, the seven managerial competencies--managing self, communication, diversity, ethics, across cultures, teams, and change--focus on developing fundamental OB concepts. Each competency is further examined with real-world cases and interactive critical-thinking exercises that show students how today's organizations use these concepts to lead more effectively and successfully. Students complete the course with the foundation necessary to become the high performance managers of tomorrow. With decades of combined research, teaching, and consulting experience, Don Hellriegel (Texas A&M University) and John W. Slocum, Jr., (Southern Methodist University) provide a uniquely accessible and highly effective introduction to organizational behavior that helps students make the connection between OB theory and contemporary practice.

Business Ethics Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2008). Business Ethics: Ethical

Decision Making and Cases (7th ed.). Cengage Publishing. ISBN: 978-0-618-74934-8

Chapter 5: Ethical Decision Making and Ethical Leadership (24 pp.) Chapter 10: Business Ethics in a Global Economy (32 pp.)

This accessible, applied text covers the complex environment in which managers confront ethical decision making. Using a managerial framework, the authors address the overall concepts, processes, and best practices associated with successful business ethics programs--helping students see how ethics can be integrated into key strategic business decisions. The Seventh Edition incorporates comprehensive and rigorous updates that reflect the ever-increasing academic and governmental attention being given to this area. The textbook program provides an abundance of real-world examples and cases, as well as exercises, simulations, and practice tests that provide plenty of opportunity for students to master the text material.

Global Dimensions of Business Peng M. W. (2009). Global Strategy (2nd ed.). Cengage Publishing. ISBN:

978-0-324-59099-9 Chapter 8: Global Competitive Dynamics (35 pp.)

Chapter 10: Multinational Strategies, Structures, and Learning (30 pp.)

GLOBAL STRATEGY is the first textbook of it's kind specifically written for the Capstone Management course for International Business programs and Strategic Management courses with a global emphasis. While the few other available international strategy texts focus on how to manage larger, multinational enterprises, Mike Peng's GLOBAL STRATEGY, Second Edition, offers several new perspectives. These include a broadened definition of "global strategy"; comprehensive and innovative coverage; in-depth and consistent explanations of cutting-edge research; and an interesting and accessible way to engage students. The text uses the "strategy tripod"--analyzing strategy from the industry-, institution-, and resource-based views--to answer the question: What determines the success or failure of firms around the globe?

Sample Test Bank Questions (Unit Pre-Tests and Post-Tests)

A. Federation of Korean Industries

Masters Level Academic Leveling Course

Unit 1: The Business Environment Topic: Business Ethics Subtopic Business Ethics Book: Business Ethics 2009 Update: Ethical Decision Making and Cases 7th Edition Authors: John Fraedrich, O.C. Ferrell, Ferrell

4909 Which of the following best describes the term corporate culture? A. A function of many factors, including corporate policies on ethics, top management's leadership on ethical issues, the influence of coworkers, and the opportunity for unethical behavior B. A set of values, beliefs, goals, norms, and ways of solving problems that members (employees) of an organization share C. A set of values, beliefs, goals, norms, and ways of solving problems that the public shares D. A function of many factors related to locus of control E. A function of values, beliefs, and goals related to nationality Correct Response: B Book Chapter: 5 Page Reference: Active

4948 The use of bribery in international business is A. totally unacceptable. B. acceptable in the United States. C. a cost of conducting business in any country. D. an acceptable business practice in many countries' cultures. E. illegal in all countries. Correct Response: D Book Chapter: 10 Page Reference: Active

4949 Racial and sexual discrimination A. are not limited to the United States. B. occur only in the United States. C. occur only in the Middle East. D. are permitted under U.S. law. E. are not ethical issues. Correct Response: A Book Chapter: 10 Page Reference: Active

4966 Which of the following created an international ethics code?

B. Organization of Petroleum Exporting Countries C. U.S. Foreign Corrupt Practices Act D. Omnibus Trade and Competitiveness Act E. Caux Round Table Correct Response: E Book Chapter: 10 Page Reference: Active

Sample Test Bank Questions (Unit Pre-Tests and Post-Tests) Masters Level Academic Leveling Course

4970 Lumber yards that charge premium prices to earthquake or hurricane victims seeking to rebuild are practicing A. good business. B. dumping. C. gouging. D. associative pricing. E. skimming. Correct Response: C Book Chapter: 10 Page Reference: Active Topic: Global Dimensions of Business Subtopic Global Dimensions of Business Book: Global Strategy 2nd Edition Authors: Peng

5015 Which of the following are least likely to result in collusion? A. High concentration ratio. B. Heterogeneous products. C. High entry barriers. D. High market commonality. E. Industry price leader exists. Correct Response: B Book Chapter: 8 Page Reference: Active

5032 In some industries where pressures for globalization are relatively low, local firms may possess some skills and assets that are transferable overseas, thus leading to a/an_____strategy. A. Defender B. Extender C. Dodger D. Contender E. Transfer Correct Response: B Book Chapter: 8 Page Reference: Active

5033 Local firms in emerging economies typically can at least match the ________ of MNEs. A. Expertise B. Experience C. Endowments D. A and B above E. None of the above Correct Response: E Book Chapter: 8 Page Reference: Active


5056 Multidomestic strategy involves all of the following except: A. Focuses on a number of foreign countries/regions. B. Each foreign country is regarded as a stand-alone domestic market. C. Is effective when there are clear differences among national and regional markets.

D. A multidomestic strategy has high costs. E. Global standardization strategy is the same as a multidomestic strategy. Correct Response: E Book Chapter: 10 Page Reference: Active

5070 Which of the following is a customer-focused dimension? A. Global account structure. B. An industry sector structure. C. Solutions-based structure. D. All of the above. E. None of the above. Correct Response: D Book Chapter: 10 Page Reference: Active Topic: Management Subtopic Human Resource Management Book: Managing Human Resources 10th Edition Authors: Jackson, Schuler, Werner

4487 Which of the following statements about recruitment activities is true? A. Recruiting and hiring are interchangeable terms. B. Effective recruitment attracts individuals to the organization. C. Recruiting has little effect on employee retention. D. Recruiting involves sorting and ranking job applicants. E. Once hired, employees permanently disengage from the recruiting process. Correct Response: B Book Chapter: 6 Page Reference: Active

4506 Which of the following statements about contingent employment is true? A. Rehiring former or laid-off employees as contingent workers is an effective method of recruiting. B. The growing reliance on contingent employment is often considered a positive trend for employees. C. The commitment of rehired employees to do the best job possible tends to be very high. D. Conflict between permanent and temporary workers is seldom a problem. E. All of the above statements about contingency employment are true. Correct Response: A Book Chapter: 6 Page Reference: Active


4513 Affirmative action programs (AAPs): A. have been in effect since the beginning of the twentieth century B. correct underutilization of qualified members of protected groups in an organization's relevant labor market C. are governed by state agencies D. require that all private-sector companies who have more than five employees hire members from protected groups E. specify the employee hiring and firing practices for all private-sector companies

Correct Response: B Book Chapter: 6 Page Reference: Active

4514 If a company has a federal contract of more than $50,000 and has 50 or more employees, it: A. must pay its male and female equally B. must have job descriptions for every job C. is legally required to maintain a specified number of minority employees D. must have and abide by an equal employment policy E. must have a mission statement that supports diversity Correct Response: D Book Chapter: 6 Page Reference: Active

4520 Causes of voluntary employee turnover include: A. high compensation B. high unemployment rates C. lack of other opportunities D. flexible scheduling E. low pay Correct Response: E Book Chapter: 6 Page Reference: Active Subtopic Operations/Production Management Book: Operations and Supply Chain Management for the 21st Century 1st Edition Authors: Ken Boyer, Rohit Verma

4405 The ability to produce a product in high volume at roughly the same cost as standard products but customized to individual customer tastes is A. Flexibility B. Volume flexibility C. Variety D. Postponement E. Mass customization Correct Response: E Book Chapter: 1 Page Reference: Active


4460 If a quality improvement plan is implemented and then periodically evaluated and it is discovered that the plan did not show improvement, what should be done? A. Earlier assumptions need to be reevaluated B. Standardize for the future C. Celebrate D. Recap and summarize what was learned E. Identify the gaps between actual and preferred situations Correct Response: A Book Chapter: 11 Page Reference: Active

4463 Which of the following is not generally considered a driver for best practices? A. Organizational culture B. Employee skills C. Recognition systems D. Customer satisfaction E. Training programs Correct Response: D Book Chapter: 11 Page Reference: Active

4468 Making the size of a gas pump nozzle different from that of a diesel pump nozzle is an example of what technique? A. Mistake-proofing B. Benchmarking C. Sampling D. Brainstorming E. FMEA Correct Response: A Book Chapter: 11 Page Reference: Active

4479 Attribute data can be tracked on what type of control chart? A. X bar chart B. R chart C. P chart D. SPC chart E. Counting chart Correct Response: C Book Chapter: 11 Page Reference: Active


Subtopic Organizational Behavior Book: Organizational Behavior 12th Edition Authors: Helriegel, Slocum

4652 The communication competency is linked to effective performance of all but which of the following skills? A. active listening skill B. questioning skill C. liaison skill D. empathizing skill E. Correct Response: C Book Chapter: 1 Page Reference: Active

4653 The communication competency is linked to effective performance of which of the following skills? A. liaison skill B. monitoring skill C. disseminating skill D. questioning skill E. Correct Response: D Book Chapter: 1 Page Reference: Active

4655 The ____ skill is the process of integrating information and emotions in a search for shared meaning and understanding. A. empathizing B. questioning C. written communication D. active listening E. Correct Response: D Book Chapter: 1 Page Reference: Active

4674 Ethics are considered to be the ____ that distinguish right from wrong. A. rules and regulations B. laws and principles C. values and principles D. values and laws E. Correct Response: C Book Chapter: 1 Page Reference: Active


4698 Technological change tends to have: A. positive effects B. negative effects C. both positive effects and negative effects D. neither positive effects and negative effects; technology is an inanimate force E. Correct Response: C Book Chapter: 1 Page Reference: Active Topic: Marketing Subtopic Marketing Book: Marketing Management 1st Edition Authors: Dawn Iacobucci

4265 Coordinating the flow of all goods, services and information among channel members, and throughout the channel, is referred to as A. supply chain management B. distribution channel C. logistics D. flow marketing. E. Correct Response: C Book Chapter: 9 Page Reference: Active

4274 _____ strategies are incentives a manufacturer offers to its distribution partners such as dealers, wholesalers, retailers, and the like to sell products to the end-users. A. Pull marketing B. Marketing C. Promotion marketing D. Push marketing E. Correct Response: D Book Chapter: 9 Page Reference: Active

4306 Every marketing decision should be based on A. theories B. facts C. hypothesis D. opinions E. Correct Response: B Book Chapter: 13 Page Reference: Active


4348 There are two primary considerations in marketing strategy. Which is NOT one of the two considerations? A. Where are we? B. Where do we want to go? C. What are we going to do? D. None are considerations. E. Correct Response: C Book Chapter: 14 Page Reference: Active

4364 Bill advises Mary that there are essentially three strategies to achieving goals. Assuming Bill is correct, how would he describe these three strategies? A. do nothing; do nothing different from status quo; do something different B. segment, target, position C. customer satisfaction, customer loyalty, customer retention D. be the leader, be a quick follower, be a follower E. Correct Response: A Book Chapter: 14 Page Reference: Active



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Business Finance

Accounting

Economics

Legal Environment of Business

Masters Level Academic Leveling Course Unit 2: Business Financial Systems

Business Finance Graham, J., Smart, S. B., & Megginson, W. L. (2010). Corporate Finance:

Linking Theory to What Companies Do (3rd ed.). Cengage Publishing. ISBN: 978-0-324-78291-2

Chapter 2: Financial Statement and Cash Flow Analysis (42 pp.) Chapter 21: Strategic and Operational Financial Planning (34 pp.)

Connect the latest financial theories to what today's organizations and CFOs are actually practicing in business with Graham/Smart/Megginson's CORPORATE FINANCE: LINKING THEORY TO WHAT COMPANIES DO, 3E. This business-focused, accessible text is more relevant than ever as award-winning author and nationally acclaimed finance researcher John Graham of Duke University, joins master-teacher Scott Smart and international business expert Bill Megginson to help bridge the gap between academic rigor and corporate finance practices. Each chapter in this edition now integrates the latest results from Duke University's prestigious CFO Global Business Outlook, a quarterly survey of financial executives that gauges business outlook and topical economic issues. The authors have refined this practical text and integrated technology to closely correspond with the way you teach your MBA-level course. Engaging examples, meaningful cases, and practical exercises reflect how today's changing events and recent financial crises relate to established finance principles. Cross-functional applications and career-focused features, such as actual job interview questions in the margin, make the book applicable to all students, whether finance majors or general business professionals. Time-saving online Smart Finance tools, created by author Scott Smart, further reinforce learning with integrated tutorials, interactive practice, and videos from leading finance researchers introducing key theories and concepts. Graham/Smart/Megginson's CORPORATE FINANCE: LINKING THEORY TO WHAT COMPANIES DO, 3E offers the practical, global financial perspective students need to remain first in finance now and throughout their future careers.

Accounting

Warren, C. S. (2009). Survey of Accounting (4th ed.). Cengage Publishing. ISBN: 978-0-324-65826-2

Chapter 9: Financial Statement Analysis (44 pp.) Chapter 15: Capital Investment Analysis (33 pp.)

Give your students a solid overview of the basics in financial and managerial accounting with Warren's trusted SURVEY OF ACCOUNTING, Fourth Edition.

The book's proven, non-procedural approach provides a simple, straightforward approach to learning accounting that emphasizes the relevance of accounting information and how managers, investors, and other business stakeholders use accounting reports. This straightforward approach ensures a thorough understanding of accounting and accounting systems, ideal for students who have no prior accounting experience. The innovative Integrated Financial Statement framework focuses on understanding the integrated nature of financial statements and the interrelationship among them. A new comprehensive example further illustrates the manufacturing processes, while the CengageNOW Express provides a straightforward homework solution that's ideal for your students' accounting success.

Economics

Arnold, R. A. (2010). Economics (9th ed.). Cengage Publishing. ISBN: 978-0-324-59542-0

Chapter 3: Supply and Demand: Theory (38 pp.) Chapter 4: Supply and Demand Applications (22 pp.) Chapter 5: Macroeconomic Measurements, Part I: Prices and Unemployment (20 pp.) Chapter 6: Macroeconomic Measurements, Part II: GDP and Real GDP (24 pp.)

Let Roger Arnold's ECONOMICS be your partner for success. With innovative new pedagogical features, increased coverage of globalization, easy customization, and fully integrated digital and course management options, ECONOMICS is the perfect solution for any classroom. Packed with intriguing pop culture examples, the text bolsters student interest by illustrating the unexpected places economics occurs, and how economic forces link events to our lives. The ninth edition is integrated with powerful resources, such as Aplia and the Tomlinson videos, which enable instructors to teach what they want, how they want. These resources also provide unsurpassed planning and management tools, like homework that is automatically assigned, graded, and recorded online. With new content reflecting a changing economy, and new resources addressing the needs of a changing classroom, ECONOMICS 9e is an ideal text for Principles courses.

Legal Environment of Business Bagley, C. E., Savage, D. (2010). Managers and the Legal Environment:

Strategies for the 21st Century (6th ed.). Cengage Publishing. ISBN: 978-0-32458204-8

Chapter 20: Forms of Business Organizations (40 pp.) Chapter 25: International Law and Transactions (48 pp.) Glossary (34 pp.)

Recognized and respected for its cutting-edge material and strategic approach, MANAGERS AND THE LEGAL ENVIRONMENT: STRATEGIES FOR THE 21ST CENTURY, Sixth Edition, is one of the most comprehensive, challenging, and understandable texts on legal environments available. Its in-depth coverage illustrates how the law impacts daily management decisions and business strategies, including how managers use the law to minimize risk and create value; craft solutions to attain core business objectives; spot legal issues before they become problems; and effectively handle the inevitable legal disputes that arise in the course of doing business. Skillfully integrating law with management from the perspectives of current and future business managers, MANAGERS AND THE LEGAL ENVIRONMENT: STRATEGIES FOR THE 21ST CENTURY, Sixth Edition, is equally suitable for students with substantial work experience, as well as those studying business for the first time.


Unit 2: Business Financial Systems

Topic: Accounting Subtopic Accounting Book: Survey of Accounting (4th Edition) Authors: Carl S. Warren

2770 The percent of fixed assets to total assets is an example of A. vertical analysis. B. solvency analysis. C. profitability analysis. D. horizontal analysis. E. Correct Response: A Book Chapter: 9 Page Reference: Active

2826 The process by which management plans, evaluates, and controls long-term investment decisions involving fixed assets is called A. absorption cost analysis. B. variable cost analysis. C. capital investment analysis. D. cost-volume-profit analysis. E. Correct Response: C Book Chapter: 15 Page Reference: Active

2828 Which of the following are present value methods of analyzing capital investment proposals? A. Internal rate of return and average rate of return B. Average rate of return and net present value C. Net present value and internal rate of return D. Net present value and payback E. Correct Response: C Book Chapter: 15 Page Reference: Active

2845 All of the following qualitative considerations may impact upon capital investments analysis EXCEPT A. manufacturing productivity. B. manufacturing sunk cost. C. manufacturing flexibility. D. manufacturing control. E. Correct Response: B Book Chapter: 15 Page Reference: Active


2854 One issue to consider when investing in assets in foreign countries is A. that local currency may weaken to the dollar causing adverse effects on the investments return. B. that the dollar may weaken to the local currency causing adverse effects on the investments return. C. that local currency may be difficult to exchange into dollars causing problems in receiving a return on the investment. D. that dollars may be difficult to exchange into local currency causing problems in receiving any return on investment. E. Correct Response: A Book Chapter: 15 Page Reference: Active Topic: Business Finance Subtopic Business Finance Book: Corporate Finance: Linking Theory to What Companies Do Authors: Graham, Smart, Megginson

5076 For both managers and external financial analysts, __________ is the single most important accounting number found on the income statement. A. net income (net profit after tax) B. earnings before interest and taxes (EBIT) C. earnings available for common stockholders D. operating profit E. gross margin Correct Response: A Book Chapter: 2 Page Reference: Active

5083 __________ ratios would provide the best information regarding total return to common stockholders. A. Profitability B. Activity C. Liquidity D. Market E. Debt Correct Response: A Book Chapter: 2 Page Reference: Active

5090 When a firm has no "other income," its operating profit and __________ are equal. A. net income B. net profit after taxes C. EPS D. EBIT E. EAT Correct Response: D Book Chapter: 2 Page Reference: Active


5116 The cash budget is most critical for A. Large firms B. Medium firms C. Small firms D. All firms equally E. Correct Response: C Book Chapter: 21 Page Reference: Active Topic: Economics Subtopic Macroeconomics Book: Economics, 9th Edition Authors: Roger A. Arnold

5261 Gross private domestic investment is equal to all purchases of newly produced capital goods

A. minus changes in business inventories. B. plus fixed investment minus inventory investment. C. plus changes in business inventories. D. plus changes in business inventories plus purchases of new residential housing. E. Correct Response: D Book Chapter: 6 Page Reference: Active

5280 Gross Domestic Product (GDP) is the total market value of all A. final goods and services produced annually within a country's borders. B. final and intermediate goods and services produced annually within a country's borders. C. intermediate goods and services produced annually within a country's borders. D. final goods and services produced every month within a country's borders. E. Correct Response: A Book Chapter: 6 Page Reference: Active

5284 Which of the following items is a final good? A. mustard in a deli B. tin purchased by a can company C. a sweater purchased by someone in a department store D. a and b E. a, b, and c Correct Response: C Book Chapter: 6 Page Reference: Active


5296 In the business cycle, what is the difference between the recovery phase and the expansion phase? A. The expansion phase occurs in the rising portion of the business cycle, while the recovery phase occurs in the falling portion of the business cycle. B. The expansion phase occurs in the falling portion of the business cycle, while the recovery phase occurs in the rising portion of the business cycle. C. The expansion phase is the period when Real GDP increases beyond the recovery phase. D. The expansion phase must always precede the recovery phase. E. Correct Response: C Book Chapter: 6 Page Reference: Active

5350 Real GDP equals A. the sum of all the current-year quantities times their base-year prices. B. GDP divided by the CPI. C. GDP divided by the chain-weighted price index times 100. D. GDP times the chain-weighted price index divided by 100. E. a and c Correct Response: E Book Chapter: 6 Page Reference: Active Subtopic Microeconomics Book: Economics, 9th Edition Authors: Roger A. Arnold

2866 As the price of good A rises, the demand for good B rises. Therefore, goods A and B are A. normal goods. B. inferior goods. C. substitutes. D. complements. E. none of the above Correct Response: C Book Chapter: 3 Page Reference: Active

2868 The law of supply states that price and quantity supplied are A. inversely related, ceteris paribus. B. directly related, ceteris paribus. C. not related. D. fixed. E. Correct Response: B Book Chapter: 3 Page Reference: Active


2901 Scarcity and shortage are synonyms. A. True B. False C. D. E. Correct Response: B Book Chapter: 3 Page Reference: Active

2913 University A sets tuition at the equilibrium level based on price and then imposes entrance requirements in the form of minimum high school GPA and SAT scores. Enrollment at this school will likely be A. at equilibrium. B. below equilibrium because of the non-price rationing. C. above equilibrium because of the combination of price and non-price rationing. D. none of the above E. Correct Response: B Book Chapter: 4 Page Reference: Active

2926 Suppose that some group of people are interested in seeing that less of a given product is sold in the market. Which of the following is a possible solution that might hel

Content Overview for ALC Options I and 2

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Transcript of Content Overview for ALC Options I and 2