Content Marketing - CCH UC 2012

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Capture, Connect and Communicate with Content Marketing Jessica L. Levin, MBA, CMP, CAE

Transcript of Content Marketing - CCH UC 2012

Page 1: Content Marketing  - CCH UC 2012

Capture, Connect and Communicate

with Content Marketing

Jessica L. Levin, MBA, CMP, CAE

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About Me About My Company

@Jessicalevin  #CCHUC12  

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Just the Facts

•  B2B Marketers allocate approximately 26% of their budgets to content marketing

•  The biggest challenge facing content marketers (36%) today: Producing Engaging Content

•  51% of content marketers plan to increase their budgets over the next 12 months

•  Source: Marketo

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Just the Facts

The most popular content marketing tactics used by businesses today include: •  Social Media (79%) •  Article posting (78%) •  In-person events (67%) •  Enewsletters (61%) •  Case Studies (55%)

Source: Marketo

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WHAT THE HECK IS CONTENT MARKETING?

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“Content  marke8ng  is  an  umbrella  term  encompassing  all  marke8ng  formats  that  involve  the  crea8on  and  sharing  of  content  in  order  to  a@ract,  acquire  and  engage  clearly  defined  and  understood  current  and  

poten8al  consumer  bases  with  the  objec8ve  of  driving  profitable  customer  ac8on.  Content  marke8ng  

subscribes  to  the  no8on  that  delivering  informa8on  to  prospects  and  customers  drives  profitable  consumer  ac8on.  Content  marke8ng  has  benefits  in  terms  of  

retaining  reader  a@en8on  and  improving  brand  loyalty.”  

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“Content  Marke8ng  means  crea8ng  and  sharing  valuable  free  content  to  a@ract  and  

convert  prospects  into  customers,  and  customers  into  repeat  buyers.  The  type  of  content  you  share  is  closely  related  to  what  you  sell;  in  other  words,  you’re  educa8ng  

people  so  that  they  know,  like,  and  trust  you  enough  to  do  business  with  you.”  

   –  CopyBlogger.com  

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Video

Blogs

Newsletters

Interviews

Photos

Community

Apps

Social Media

Events

Website

Podcasts White Papers Case Studies

QR Codes Surveys

Infographics

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Strategy

Planning

Access

Strategy  

• What  do  you  want  to  accomplish?  Goals  and  Objec8ves?  

Evalua8on  

• Based  on  your  goals  and  resources  which  channel(s)  are  best  for  your  organiza8on?  

Planning  

• How  are  you  going  to  accomplish  your  goals?  Scheduling,  etc.  

Implementa8on  •  Just  Do  it!  

Measure  • What’s  working?  What’s  not?  

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Content Marketing Checklist

Factor   Things  to  Consider  

Goal   A@rac8ng  new  clients?  Client  reten8on?  

Time  Available   How  much  8me  does  the  channel  take  per  day/week/month?  Who  needs  to  do  the  work?  

Audience   Where  does  your  market  get  it’s  content?  

Time  Sensi8vity     How  quickly  does  you  message  need  to  get  out?  

Technical     Is  programming  involved?  Will  training  be  needed?  Is  specialized  knowledge  needed?  

Budget   Do  you  have  money  to  outsource  wri8ng,  etc.?  

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Mommy, Where Does

Content Come From?

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Who Provides Fuel for Thought?

•  Clients •  Vendors (CCH) •  Staff •  Speakers (think CPE) •  Competitors (Coopetition) •  Industry •  Government •  Random

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Content Sources

•  Twitter, Facebook, LinkedIn, Google+ •  Magazines/Industry Publications •  Newspapers •  Blogs •  Suggestion Tools (Zite, Feedly,

Stumbleupon) •  Conversations •  TV/Radio

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LinkedIn Today

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Facebook

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Google+

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Blogs

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Blogs

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Where to Find Blogs

www.socialcpas.com/cpablogs  

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Newsletters

Format •  Paper vs. Electronic •  Frequency •  Contributors •  Canned or custom?

Audience •  Clients •  Prospects •  COIs

Have  you  considered  sending  

abbreviated  versions  to  prospects?  

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Should I Buy a Mailing List?

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Webinars

Live vs. Prerecorded

Free vs. Paid Clients or Prospects

Only?

Selling During a Webinar: OK or Not OK?

Virtual Passes

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Seminars/Conferences

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Interviews

Interviews  can  be  great  

conversa8on  starters.  

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Blogs

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Blogs

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Blogs

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Video

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Podcasts

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Surveys

Providing an executive

summary can be a great

marketing tool.

SHRM has a great example

of content marketing with

preferred pricing for

members.

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Social Media

New  kid  on  the  block!  

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Facebook

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Facebook

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Twitter

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Twitter

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Twitter

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Graphical Sharing

•  Photo boards that express personal interests.

•  Can be used by people or brands. •  Great for visual products. •  Huge trend in graphical social networks.

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Customized Pinterest Boards

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Brands on Pinterest

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Brands on Pinterest

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White Papers

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InfoGraphics

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Community

Peer-to-Peer Communities Encourage Content Generation Through Interaction Discussion and

Knowledge Sharing!

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BUT, WE CAN’T GIVE IT AWAY…

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Marketing

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Lead Generation

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SEO Know Thy

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Added Value to Clients

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Exclusive Access to Content

What  content  is  unique  enough  for  clients    only?  

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Thought Leadership

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Thought Leadership

Is Your

Organization

a

Rockstar?  

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Where to Spend Your Time?

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Content Marketing Checklist

Factor   Things  to  Consider  

Goal   A@rac8ng  new  clients?  Client  reten8on?  

Time  Available   How  much  8me  does  the  channel  take  per  day/week/month?  Who  needs  to  do  the  work?  

Audience   Where  does  your  market  get  it’s  content?  

Time  Sensi8vity     How  quickly  does  you  message  need  to  get  out?  

Technical     Is  programming  involved?  Will  training  be  needed?  Is  specialized  knowledge  needed?  

Budget   Do  you  have  money  to  outsource  wri8ng,  etc.?  

Remember This?

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Sample Content Schedule: National Pudding Manufacturers and Retailers Conference

Date   Channel  (S)   Topic   Who  

Week  1  

February  20,  2012   Blog   Pudding  Sales  on  the  Rise   JL  

February  21,  2012   Facebook/Twi@er   Organic  ingredients   MC  

February  22,  2012   YouTube   Teaser  from  keynote  speaker   JL  

February  23,  2012   Facebook  /Twi@er   Tips  about  mee8ng  des8na8on   MC  

February  24,  2012   Facebook/Twi@er   Promote  a@endees  content   MC  

Week  2  

February  27,  2012   Blog   Green  Pudding  Manufacturing   JL  

February  28,  2012   Facebook/Twi@er   Green  manufacturing  trends   MC  

February  29,  2012   Facebook/Twi@er   Retail  marke8ng  trends   MC  

March  1,  2012   Monthly  Podcast   Interview  with  pudding  retailer   MC  

March  2,  2012   Facebook/Twi@er   Promote  a@endees  content   MC  

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Jessica  L.  Levin,  MBA,  CMP,  CAE  President  and  Chief  Connector  Seven  Degrees  Communica8ons  

@jessicalevin  www.linkedin.com/in/jessicalevin  

[email protected]  908-­‐912-­‐4418