"Content Management Environments" Survey Results from EMC World 2014 - Reveille Software
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Transcript of "Content Management Environments" Survey Results from EMC World 2014 - Reveille Software
Content Management Environments Findings from EMC World 2014
Question: In the next 12 months, what's changing
in your ECM environment?
ECM environment changes in next 12 months
3
More than 50% expect upgrades and/or migrations within a year
Upgrades
Consolidation
Migration
Adding
application(s)
Adding users/
departments
None of the
above
ECM environment changes in next 12 months
• Companies with more users are more likely
to migrate and upgrade
4
End Users Migration
1-1,000 26%
1,001-5,000 50%
>5,000 74%
5
Question: What are your top three (3) top concerns?
Top ECM concerns
6
Nearly half agree: Performance tuning; Preventing downtime; Improving/ reporting service levels; Increasing end-user experience visibility are top concerns
Improving/reporting
service levels
Performance tuning
Preventing
downtime
Increasing end-user
experience visibility
Regulatory/audit
compliance
Reducing support
tickets/Ops costs
Protecting docs
against theft/
unauthorized use
Other
A top three (3) ECM concern
7
• Downtime a greater cause of concern for
those with more users
• Scale amplifies the business impact of poor
performance and downtime
End Users Preventing Downtime
1-1,000 32%
1,001-5,000 55%
>5,000 74%
8
Question: How would you describe your weekly ECM
operations?
State of weekly ECM operations
9
70% experience at least some rough waters on a WEEKLY basis
State of weekly ECM operations
• With more users ECM operations get heated
with fire drills and war-room meetings
10
End Users Easy, breezy
1-1,000 32%
1,001-5,000 32%
>5,000 21%
Survey Finding
Scale
Change
Performance &
Operational Challenges
11
About the Survey
• 64 ECM respondents from leading corporations
• Cross section of ECM applications: 78% EMC Documentum, 42% EMC Captiva, 16% EMC Document Sciences xPression, 6% EMC Syncplicity, 14% Kofax Capture, 34% Microsoft SharePoint, 9% IBM Content Manger, 13% IBM FileNet P8, 3% Other
• Cross section of size of ECM implementations: 27% 1-1000 users, 34% 1,001-5,000 users, 30% >5,000 users, 3% <1 M PPY, 14% 1-12 M PPY, 13% >12M PPY
12
Maximize your ECM investment Click here to contact Reveille for an abbreviated
environmental performance assessment