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Expert Guided Implementation for 

SAP Business Objects Enterprise Platform:

Basic Configuration and setup of Earlywatch Alert

SAP Active Global Support

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 Agenda

Overview

Customer benefits and technical prerequisites

Schedule

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 The SAP support infrastructure provides the technicalfoundation for performing support services and for deliveringservices. Experts are given access to the information and

systems they need, while communication between customers,partners, and SAP is improved. SAP offers two different ExpertGuided Implementation (EGI) sessions:

- Basic Configuration and EarlyWatch Alert for SAP Business

Objects Business Enterprise 3.1/Solution Manager 7.0- Basic Configuration and EarlyWatch Alert for SAP BusinessObjects Business Intelligence 4.0/Solution Manager 7.1

 These seminars communicate the fundamentals for connectingSAP Business Objects Enterprise Platform to SolutionManager (either Version 7.0 or 7.1), where participants areable to realizes the benefits using Solution Manager to manage

BO landscapes.After the training the customer’s Solution Manager isconnected to a BO system, Earlywatch Alert Report (EWA) isenabled and users are able to use Solution Manager for rootcause analysis for the connected BO system.

EGI for SAP Business Objects Enterprise Platform:

Overview

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Customer benefits and technical prerequisites

Customer benefits

Understanding Root

Cause Analysis BO

Using SAP standards

Enable Early Watch Alert Reportfor BO

Direct remote access to

SAP expert

Minimize travel expense

Target Group BO responsible BO operations partner IT System Administrators

Expert Guided

Implementation is a new

optimized, short-term

setup service to

configure basic

scenarios without long-

term, in-house

consulting

Customer readiness

Installation and administration knowledge of SAP NetWeaver technology platform and SAP Business Objects Enterprise 3.1

Technical prerequisites are available for particular EGI sessions:

Participants have direct access to an SAP expert whodirectly supports them remotely, if necessary, duringthe execution. For remote support a R/3 supportconnection and for access to Workcenter a HTTPconnection is required.

Participants execute demonstrated stepswithin their own project, on their own SAPenvironment

SAP expert explains step-by-stepconfiguration using training materials

Empowering, Web session, 1-2 h. each morning

Expertise on demand, during execution

Execution, 2-3 h. on the same day

Training, practical experience, remote consu lting

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Schedule