Content first cope made easy

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Content First: COPE Made Easy *The explanation, not the implementation * ahel Anne Bailie ntentionalDesign.ca rahelab

description

Although NPR socialised the COPE (Create Once, Publish Everywhere) acronym, the concept has been around for a couple of decades. There are two basic COPE variants, which work in very different ways. Learn the differences and application for each type, in five easy minutes. Presented as a Lightning Talk at Together London, Feb 2014.

Transcript of Content first cope made easy

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Content First: COPE Made Easy

*The explanation, not the implementation

*

Rahel Anne BailieIntentionalDesign.ca@rahelab

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What is COPE?

CreateOncePublishEverywhere

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FindabilityThere’s what you see. And then… There’s what search engines see.

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Know which content is right for each user

Personalisation

Different users, different keys

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Multiple delivery channels

Tablet Tap the X…

eBook (Uh, figure it out for yourself…)

Phone or or

Laptop Press Escape…

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Omni-channel experience• Seamless approach

to multi-channel customer experience

• Also called conversational marketing

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OK, got it. So how do you COPE?

There are two basic ways, but first …• Use semantic

structure for your content.

• Write for a COPE environment.

• Know your tech.

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Structure to COPEReturning an ItemYou can return any item within thirty days. 1. Pack the the item in its

original packaging/2. Address the box to

[address]Note: Postage and packing costs are your responsibility.

<Title>Text here</title><ShortDesc>Text here </shortdesc><Step>

<Cmd>Text here</cmd></step><Step>

<Cmd>Text here</cmd></step><Note>Text here</note>

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<p>Get your item soon.</p>

<p>Standard shipping and handling charges apply.</p>

<p>Or get your item sooner with US Postal Express.</p>

<p>Get your item soon.</p>

<p=AU>Standard postage and handling rates apply.</p>

<p=UK>Standard postage and packaging rates apply.</p>

<p>=US,CA>Standard shipping and handling rates apply.</p>

<p>Or get your item sooner with [RAP-express service].</p>

Write to COPE

Specific to United States Varied for 3 more markets

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Know your tech

• Technical standards• What are the applicable content standards?• Which one ones should we use?

• Technology choices• What are the right choices?• Do we have the right ones?• Do we customize or trade up?

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Two ways toward a COPE architecture

Method 1: Technology driven“Baked”

• Developer codesrules into WCMS.

• Author enters content into forms.

• CMS delivers content as per rules.

Method 2: Author driven“Fried”

• Author creates content components.

• CCMS manages components.

• Content transformed for output as per rules.

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Method 1My view

Public view

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Method 1

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Method 1

Presentation

AnalyticsHTML editorDatabaseStorageSecurity

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Method 1

Advantages• Easy for authors

• Can use common content management software

Disadvantages• Brittle: rules are “baked in”

• Depend on developers to customize or, later, make changes

• Can be costly and complex to change

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Two ways toward a COPE architecture

Method 1: Technology driven“Baked”

• Developer codesrules into WCMS.

• Author enters content into forms.

• CMS delivers content as per rules.

Method 2: Author driven“Fried”

• Author creates content components.

• CCMS manages components.

• Content transformed for output as per rules.

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Method 2

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Method 2

EditorXML authoringTransclusionRepository (interface, metadata)Database

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Method 2

EditorXML authoringTransclusionRepository (interface, metadata)Database

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Method 2

Advantages• Agility: content can be “fried”

• Authors have more control

Disadvantages• Authors need writing

discipline

• Authors need to understand technical side of content

• Need specialty software