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Transcript of cont B S Ethics
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Business Ethics
What is Ethics about?
Motivation based on ideas of Right or
Wrong. The Philosophical study of Rightand wrong
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Whate is ethics about
Ethics (also known as Moral Philosophy ) is a
branch of philosophy that addresses questions
about morality that is
Concept about the good and evil,
Right and wrong
Justice Virtues etc.
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Business Ethics
The Critical Structure Examine how people
and institutions should behave in the world of
commerce.
Business Ethics also known as Corporate Ethics
Examine the Ethical Principles
That Arise in a Business Environment.
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Ethics
A Branch of Ethics that examine questions of
moral right and wrong arising in the context of
Business Practice or Theory.
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Importance of Business Ethics
Create Value for Each other in Business
Value Creator in Trade
With out Business Ethics it will show thatthere is no need to teach Ethics in Business.
Business and Ethics are move together.
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BusinessEthics
Previously it was not so deep related business
with ethics and sophistications, like today.
The Business is changed now
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Ethics
There is big difference between your right to
do something and doing what is right.
Business Ethics are critical for the creation of
an environment.
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Business as an Humanity
We Need to see the business in humanity
Business as a Social Sciences aspects
Business involve the Economics,Finance andOperations
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Ethics in Business Goals
Business Ethics also deals as the study of
standards of business behavior and goals.
Negative Ethics Things not to do
Positive Ethics What should do
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Business Ethics are not just
Not just feelings or conciousness
Not the same religion
Not just following the Law Not Following what every body does
Not just technology or Science
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Ethics
Ethics should be the practices of common
people
How we act as individuals
How we structure our Organizations and their
work
How we structure our Society, Laws or
Systems
How we act in our Business
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Discussion Exercise
If somone not helped a person who met with
an accident in front of him/her was lying on
the road waiting for some one to give him
assistance.
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Right or wrong Yes or no or why if so?
If some one bribed to some one for getting
the work done?
If some one discriminated some one , because
of caste , creed , sex or any other thing?
Take home assignment. Please answer with
logic and your own judgments and also
explain the reasons write one page on each
answer.
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Business Environment
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Ethical Behavior at Work
Honesty with his job and organization
Loyalty with organization and customers
integrity towards the organization/firm
Punctuality
Seriousness
Openness
Hard working
Self motivated
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Ethical Behavior at work
Time Devotions at work
Professional Dealings with Colleagues and
employees.
Use of Resources, relationning and Result
oriented.
Initiator , Mobilizer ,
Caring and rationale user of resources.
Reliability, Trustworthiness , Evaluator.
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Unethical behavior at work
Dis Honesty
Absentiism
Irrational use of resources
Carelessness for colleagues, customers, andorganization.
Taking off without reasons
Poor performances
Irresponsibilities , Dishonesty, Over demanded
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Unethical behavior at work
Showing lack of interest in job
Mis use of assets and tangibles
Lack of representation of organization
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Business Ethics , Moral development
FEAR
Physical Consequences determine moral
behavior
Personal behavior driven by avoid to power
Immediate consequences of action
Prevalance of Physical punishment techniquesTo inculcate the attributes of obedience and
deference to power
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Needs
Individual needs dictate moral behavior
Persons primary ethical concerns
People are valued in terms of their utilityFor example I will help him because he may help
me in return
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Conformance
Approval of others determine moral behavior
Good person satisfies family, friends, and
associates Log Kia Kahen gey
One earns approval by being conventionally.
Every body is doing it.
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Compliance
Compliance with authority and upholding social
order are a persons primary ethical concerns.
Doing ones duty is primary ethical concern.
Consistency and precedence must be maintained
,Even If I feel that something may be un ethical, I
will un questionably obey all orders and comply
with everything my boss says because I beleavethat the boss is always right
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Consensus
Tolerance for rational dissent and acceptance of
rule by the majority becomes primary ethical
concerns.
ExampleAlthough I DISAGREE WITH HER VIEWS IWILL UPHOLD HER RIGHT TO HAVE THEM
The right action tends to be defined in terms of
standard that have been critically examined andagreed upon by the whole society. (i.e.
Constitution, norms,codes of conduct and laws.
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Conscience and free will
What is right is viewed as a matter of
individual conscience,free choice and personal
responsibility for the consequences.
Example There is no external threat that can
force me to make decision that I consider
morally wrong
Any individual who reaches at this stage acts out
of universal ethical principles.
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Moral Development ande Ethics
Moral development is in no way corelated
with intellectual development or your
position in the hierarchy or factors like rank,
seniority, status,successor earnings,salary,material wealth. In the words of
Alexender Orlov Honesty and Loyalty May be
often more deeply ingrained in the make-upof simple and humble people than in men of
high ;position.
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Moral Development
The moral progress of a person may be comparedto moral growing up of children as they progresstowards adulthood from stage 1 towards stage6.
Small children are at stage 1 they are taught thatwhatever their elders say is right and doing theright thing is obeying authority and avoidingpunishment. As they grow up , children are nolonger so impressed by any single authority and
they see that there are different sides of any issueand their actions will be governed by their needsstate2)
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corporate social responsibility introduction
Corporate social responsibility (CSR) is:
An obligation, beyond that required by the law and
economics, for a firm to pursue long term goals that are
good for society
The continuing commitment by business to behave
ethically and contribute to economic development while
improving the quality of life of the workforce and theirfamilies as well as that of the local community and
society at large
About how a company manages its business process to
produce an overall positive impact on society
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Corporate social responsibility
Conducting business in an ethical way and in the
interests of the wider community
Responding positively to emerging societal priorities
and expectations A willingness to act ahead of regulatory
confrontation
Balancing shareholder interests against the interests
of the wider community
Being a good citizen in the community
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A willingness to act ahead of
regulatory confrontation
Balancing shareholder interests
against the interests of the wider
communityBeing a good citizen in the
community
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`
A code of ethics or code of conduct is a way of
communicating the purpose, values and
objectives of an organization. It usually
proposes specific principles and rules ofconduct. A key objective of a code is to
provide guidance on expected behavior as
well as rationale for that behaviour
`What is a code of ethics?
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Corporate Social Responsibility
A new business strategy in which companiesconduct business responsibly by contributing to the
economic health and sustainable development of the
communities in which they operate, offer employeeshealthy, safe, and rewarding work conditions, offer
quality, safe products, and services are
accountable to stakeholders and provide a fair
return to shareholders whilst fulfilling the aboveprinciples.
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Responsible Business Ethics
The RBE defines itself through the approach of
corporate social responsibility (CSR). Through
this process, the RBE defines itself in terms of
core purpose, values, and vision of a valuedfuture. It defines that vision by determining
which stakeholders will be involved in, or
affected by, its choices, actions, and theiroutcomes
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Business for Social Responsibility
Business for Social Responsibility: A company's
commitment to operating in an economically
and environmentally sustainable manner
while recognizing the interests of itsstak.Business decision making linked to ethical
values, compliance with legal requirements,
and respect for people, communities, and theenvironment.
eholders
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Ethical Relativity and Ethical Absolutism
Relativism goes beyond mere thinking that
SSwhat is right in one country or time may be
wrong in another. Everybody thinks that this
can occur. The relativist thinks this because heis a relativist, and the absolutist simply says
that the other ideas are wrong. The relativist
says that what is right in one place/time isactuallywrong in another, not just thought to
be
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Ethical Relativity and Ethical
Absolutism
. The absolutist says that there is an absolute
and actual right across time/countries and if
some people think something is right and
some think it is wrong (which often happensbecause moral ideas or current standards
vary) they are in error.
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can you ever justify not telling the truth? Must we
communicate honestly?
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Balance the needs and wishes of
stakeholders
There is pressure on business to recognize its
responsibilities to society. Business ethics
requires businesses to think about the impact
of its decisions on people or stakeholders whoare directly or indirectly affected by those
decisions. Companies build their image by
acting in accordance with their values,whatever they might be.
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Creating a positive public image comes from
demonstrating appropriate values. Publicizing
and following a company's values allows
stakeholders to understand what the companystands for, that it takes its conduct as an
organization seriously
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Global challenges
Business must become aware of the ethical
diversity of this world because of increasing
globalization of the economy. It must learn
the values of other cultures, how to applythem to its decisions, and how to combine
them with its own values.
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In a world where transnational corporations
and their affiliates account for two-thirds of
the world's trade in goods, and employ 73
million people, corporations cannot afford toignore the reality of multicultural ethics.
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Ethical pay-off
: They serve to protect the organization from
significant risks, and to some degree help
grow the business. Risks such as breaches of
law, regulations or company standards, anddamage to reputation were perceived to be
significantly reduced.
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Employee Retention
With a successful program, the employees work
with managers and supervisors in making
decisions based on the company's values. A
successful Business Ethics program establishesa culture that rewards making the right
decision.
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Preventing civil lawsuits:
Many times employees that experience issues
in the workplace first try to resolve these
issues internally. If their complaints are
ignored, employees feel compelled to go to anoutside advocate. That could be a private
attorney, government regulator or news
agency
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. Giving employees an internal outlet can solve
problems without the event becoming public
knowledge or an issue for the courts. Having
the values permeate the company cultureenhances the staff's trust in senior
management. Why? Because with an effective
program, the staff recognizes thatmanagement also operates within these
appropriate values.
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Market Leadership
Try Ethical Business Practices points out that
businesses demonstrating the highest ethical
standards are also the most profitable and
successful.
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Setting the Example
By setting the example in the community and
market, the entire industry has a new
standard that allows the community and the
market to recognize the company as a leader.When the word gets out, competitors will
have to answer questions about why they
were not establishing similar values.
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Descriptive ethics
Factual description and explanation of moral
behavior and beliefs (typically by
anthropologists, sociologists, and historians);
concerned with what is done. In general, thisview approaches ethical standards as
historical products sanctioned by custom.
Compare with
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Duty
Action, or an act, that is due by moral or legal obligation.
Rights, grounded in core ethical principles such as autonomy,
beneficence/nonmaleficence and justice, create duties --
either of non-interference (for negative rights) or for provision
of social goods (positive rights). Duty need not be groundedonly in the strong language of rights. Day-to-day social
interactions also give rise to notions of duty: promises create
duties of fidelity, gifts create duties of gratitude, and so forth.
Many moral philosophers have argued that participation in apolitical-social system creates a duty to abide by its laws and
standards
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Justice
Commonly described as fairness, but more closely aligned to
the concept of "desert" (pronounced like, but not to be
confused with, "dessert" of the ice-cream et al variety): One
has acted justly toward a person when one gives that person
what is due or owed, and therefor what is deserved. Commonto all definitions of justice is the minimal principle that
relevantly similar cases (persons) be treated alike.
Unfortunately, the definition of "relevantly similar" is not
always self-evident. Some of the most intractable questions
about justice arise over how to specify and prioritize among
the relevant characteristics by which people are to be
considered equal or unequal.
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Rights
That which is due to individuals, based on
core ethical principles. Rights create
parallel duties on the part of others, or on
society as a whole. So-called negative rightsare rights of non-interference (e.g., with ones
speech, conscience, associations), typically
grounded in the principle ofautonomy.Positive rights, by contrast, are rights of
"recipience" (e.g., to education, health care).
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Universalizability
Criterion that moral judgements, principles
and ideals should apply in a similar way to all
persons in relevantly similar circumstances.
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Utility
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Utilitarianism
A conception of the moral life in terms of
means-to-ends reasoning. An act or rule is
right insofar as it produces or leads to the
maximization of good consequences
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Be Trustful
Recognize customers want to do business
with a company they can trust; when trust is
at the core of a company, it's easy to
recognize. Trust defined, is assured reliance onthe character, ability, strength, and truth of a
business.
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Keep An Open Mind
For continuous improvement of a company,
the leader of an organization must be open to
new ideas. Ask for opinions and feedback from
both customers and team members and yourcompany will continue to grow.
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Meet Obligations:
Regardless of the circumstances, do
everything in your power to gain the trust of
past customer's and clients, particularly if
something has gone awry. Reclaim any lost
business by honoring all commitments and
obligations.
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Have Clear Documents: Re-evaluate all print
materials including small business advertising,
brochures, and other business documents
making sure they are clear, precise andprofessional. Most important, make sure they
do not misrepresent or misinterpret.