Consumerization at the Crossroads Infographic

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BUSINESSES ARE POISED TO MOVE BEYOND Y O B D CONSUMERIZATION AT THE CROSSROADS MOVING BEYOND BYOD MOBILE-FIRSTSTRATEGIES How is IT Adapting to CONSUMERISM? 82% made a change due to increased use of personal devices in the workplace created polices for accessing corporate data on mobile devices and in the cloud 59% invested in a mobile device management solution 43% developed or invested in business apps for personal devices 36% While implementing tools and policies for mobile devices, IT still needs to keep control 1 The Rise of MOBILITY 73% of CIOs and IT pros believe mobility will impact their business as much or more than the Internet in the 1990s 5 of corporate employees worldwide are mobile employees 6 55% Executives see it – and workers are already embracing it The Status Quo Leaves Issues for IT 86% 2013 2014 69% 2013 2014 76% 66% USER SATISFACTION USER PRODUCTIVITY see consumerized technology as having a negative impact on enterprise security 40% Workers Still Want It Their Way Workers turn to consumer/online technologies – with or without IT consent 4 79% 49% 30% 34% 23% 57% 41% 12% 53% WITH IT Approval WITHOUT IT Approval WITH IT Approval WITHOUT IT Approval WITH IT Approval WITHOUT IT Approval Making Ubiquitous Mobility Reliable and Secure Reliable connectivity remains a challenge for highly mobile workforces Top Concern for IT Main User Complaints 55% MAKE CONNECTIONS MORE RELIABLE What do executives see as the business advantages of greater mobility? 64% Increase in employee productivity 18% Reduction in service cycles 20% Reduction in operational costs 17% Reduction in sales cycles 60% Improvement in employee work/life balance 42% Keep up with the competition The need: Secure, seamless, reliable, connectivity everywhere 55% DROPPING CONNECTIONS SLOW DATA TRANSFERS INABILITY TO CONNECT 33% 43% FILE-SHARING AND COLLABORATION TOOLS SOCIAL NETWORKING TOOLS CRM AND CUSTOMER SERVICE IT is less likely to see consumerization as having a positive user impact for the business 2 Security of consumer devices remains cause for concern 3 ANY WORKER ANY DEVICE ANY CONNECTION Highly mobile, occasionally mobile, remote Smartphones, laptops, tablets, desktops Cellular data, private or public WiFi, wired connections 1 IDG Enterprise, 2014; 2 IDG Enterprise, 2014; 3 IDG Enterprise, 2014; 4 IDG Enterprise, 2014; 5 Accenture, 2013; 6 VDC Research Group, 2012; 7 Forrester, 2013; 8 Apple Inc., 2014; 9 Vodafone, 2011-2013; 10 Rysavy Research, 2013

Transcript of Consumerization at the Crossroads Infographic

Page 1: Consumerization at the Crossroads Infographic

BUSINESSES ARE POISED TO MOVE BEYOND

Y OB D

CONSUMERIZATIONAT THE CROSSROADS

MOVING BEYOND BYOD

“MOBILE-FIRST” STRATEGIES

How is IT Adapting to CONSUMERISM?

82%made a change

due to increased use of personal devices

in the workplace

created polices for accessing

corporate data on mobile devices and

in the cloud

59%invested in

a mobile device management

solution

43%developed or

invested in business apps for personal

devices

36%

While implementing tools and policies for mobile devices, IT still needs to keep control1

The Rise of MOBILITY

73%of CIOs and IT pros believe mobility will

impact their business as much or more than the Internet in the 1990s5

of corporate employees worldwide are mobile employees6

55%

Executives see it – and workers are already embracing it

The Status Quo Leaves Issues for IT

86%

2013 2014

69%

2013 2014

76%66%

USER SATISFACTION USER PRODUCTIVITY

see consumerized technology as having a negative impact on enterprise security

40%

Workers Still Want It Their WayWorkers turn to consumer/online technologies – with or without IT consent4

79%

49% 30% 34% 23%

57%

41% 12%

53%

WITH

IT Approval

WITHOUT

IT Approval

WITH

IT Approval

WITHOUT

IT Approval

WITH

IT Approval

WITHOUT

IT Approval

Making Ubiquitous Mobility Reliable and Secure

Reliable connectivity remains a challenge for highly mobile workforces

Top Concern for IT Main User Complaints

55%

MAKE CONNECTIONSMORE RELIABLE

What do executives see as the business advantages of greater mobility?

64%Increase in employee

productivity

18%Reduction in service

cycles

20%Reduction in

operational costs

17%Reduction in sales

cycles

60%Improvement in

employee work/life balance

42%Keep up with the

competition

The need: Secure, seamless, reliable, connectivity everywhere

55%

DROPPING CONNECTIONS

SLOW DATATRANSFERS

INABILITY TOCONNECT

33%43%

FILE-SHARING AND COLLABORATION TOOLS

SOCIAL NETWORKINGTOOLS

CRM AND CUSTOMER SERVICE

IT is less likely to see consumerization as having a positive user impact for the business2

Security of consumer devices remains cause for concern3

ANY WORKER ANY DEVICE ANY CONNECTION

Highly mobile, occasionally mobile,

remote

Smartphones,laptops, tablets,

desktops

Cellular data, private or public WiFi,

wired connections

1IDG Enterprise, 2014; 2IDG Enterprise, 2014; 3IDG Enterprise, 2014; 4IDG Enterprise, 2014; 5Accenture, 2013; 6VDC Research Group, 2012; 7Forrester, 2013; 8Apple Inc., 2014; 9Vodafone, 2011-2013; 10Rysavy Research, 2013