Consumerization at the Crossroads Infographic
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Transcript of Consumerization at the Crossroads Infographic
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BUSINESSES ARE POISED TO MOVE BEYOND
Y OB D
CONSUMERIZATIONAT THE CROSSROADS
MOVING BEYOND BYOD
“MOBILE-FIRST” STRATEGIES
How is IT Adapting to CONSUMERISM?
82%made a change
due to increased use of personal devices
in the workplace
created polices for accessing
corporate data on mobile devices and
in the cloud
59%invested in
a mobile device management
solution
43%developed or
invested in business apps for personal
devices
36%
While implementing tools and policies for mobile devices, IT still needs to keep control1
The Rise of MOBILITY
73%of CIOs and IT pros believe mobility will
impact their business as much or more than the Internet in the 1990s5
of corporate employees worldwide are mobile employees6
55%
Executives see it – and workers are already embracing it
The Status Quo Leaves Issues for IT
86%
2013 2014
69%
2013 2014
76%66%
USER SATISFACTION USER PRODUCTIVITY
see consumerized technology as having a negative impact on enterprise security
40%
Workers Still Want It Their WayWorkers turn to consumer/online technologies – with or without IT consent4
79%
49% 30% 34% 23%
57%
41% 12%
53%
WITH
IT Approval
WITHOUT
IT Approval
WITH
IT Approval
WITHOUT
IT Approval
WITH
IT Approval
WITHOUT
IT Approval
Making Ubiquitous Mobility Reliable and Secure
Reliable connectivity remains a challenge for highly mobile workforces
Top Concern for IT Main User Complaints
55%
MAKE CONNECTIONSMORE RELIABLE
What do executives see as the business advantages of greater mobility?
64%Increase in employee
productivity
18%Reduction in service
cycles
20%Reduction in
operational costs
17%Reduction in sales
cycles
60%Improvement in
employee work/life balance
42%Keep up with the
competition
The need: Secure, seamless, reliable, connectivity everywhere
55%
DROPPING CONNECTIONS
SLOW DATATRANSFERS
INABILITY TOCONNECT
33%43%
FILE-SHARING AND COLLABORATION TOOLS
SOCIAL NETWORKINGTOOLS
CRM AND CUSTOMER SERVICE
IT is less likely to see consumerization as having a positive user impact for the business2
Security of consumer devices remains cause for concern3
ANY WORKER ANY DEVICE ANY CONNECTION
Highly mobile, occasionally mobile,
remote
Smartphones,laptops, tablets,
desktops
Cellular data, private or public WiFi,
wired connections
1IDG Enterprise, 2014; 2IDG Enterprise, 2014; 3IDG Enterprise, 2014; 4IDG Enterprise, 2014; 5Accenture, 2013; 6VDC Research Group, 2012; 7Forrester, 2013; 8Apple Inc., 2014; 9Vodafone, 2011-2013; 10Rysavy Research, 2013