Consumer Survey Questionnaire

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5/2/2014 Consumer Behavior Survey on Hair Oil https://docs.google.com/a/iimtrichy.ac.in/forms/d/1gKwFkS113wQjskRjoDUwfW1CgPLGUlyBp1Ev5WKvEmY/viewform 1/4 Consumer Behavior Survey on Hair Oil * Required Age * Below 18 18-22 23-27 28-32 32- 38 Above 38 Education * below 10th standard 12th standard Under Graduate Post Graduate Nil Occupation * Govt Employee Self Employed Student Private Employee Other: You USUALLY buy hair care products from Convenience Store Cosmetic Store Chemist Super Market Neighborhood Retail Store You generally take purchase decisions with * Parents Wife Relatives Friends Sales Person Other: Edit this form

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Transcript of Consumer Survey Questionnaire

Page 1: Consumer Survey Questionnaire

5/2/2014 Consumer Behavior Survey on Hair Oil

https://docs.google.com/a/iimtrichy.ac.in/forms/d/1gKwFkS113wQjskRjoDUwfW1CgPLGUlyBp1Ev5WKvEmY/viewform 1/4

Consumer Behavior Survey on Hair Oil

* Required

Age *

Below 18

18-22

23-27

28-32

32- 38

Above 38

Education *

below 10th standard

12th standard

Under Graduate

Post Graduate

Nil

Occupation *

Govt Employee

Self Employed

Student

Private Employee

Other:

You USUALLY buy hair care products from

Convenience Store

Cosmetic Store

Chemist

Super Market

Neighborhood Retail Store

You generally take purchase decisions with *

Parents

Wife

Relatives

Friends

Sales Person

Other:

Edit this form

Page 2: Consumer Survey Questionnaire

5/2/2014 Consumer Behavior Survey on Hair Oil

https://docs.google.com/a/iimtrichy.ac.in/forms/d/1gKwFkS113wQjskRjoDUwfW1CgPLGUlyBp1Ev5WKvEmY/viewform 2/4

How important to you are the following factors from the Hair Oil purchase? Rate them on ascale of 1- 5. (1=least important and 5=most important) *

1 2 3 4 5

Brand Name

PersonalExperience

Packaging

Newness of theproduct

Product Texture(Colour, smelletc)

Previous UsageExperience

Natural/HerbalClaim

Price

Sales Promotion

Personal selling

Advertisement

Productplacement in thestore

Product Safety

Producttrustworthiness

Brand Loyalty

BrandAmbassador

Quality

Modes of media you are exposed to? *

Television

Radio

Newspaper

Magazines

Movies

Other:

Do you remember the brand ambassador of the hair Oil you use *

Page 3: Consumer Survey Questionnaire

5/2/2014 Consumer Behavior Survey on Hair Oil

https://docs.google.com/a/iimtrichy.ac.in/forms/d/1gKwFkS113wQjskRjoDUwfW1CgPLGUlyBp1Ev5WKvEmY/viewform 3/4

Yes

No

How much are you willing to spend for hair oil? ( 100 ml SKU) *

Less than Rs 20

Rs. 21-30

Rs. 31-40

Rs 41- 50

above 50

What kind of promotion would attract you to buy hair oil the most? *

Newspapers

Advertisements

Promoters’ persuasion

Leaflets & TV comments

Other:

Which Hair Oil do you use *

Are you aware of Navratna Hair Oil *

Yes

No

If yes, what do you like the most in Navratna Hair Oil ?

Are you aware of Lite Hair Oil? *

Yes

No

If yes, are you aware of Navratna Lite cool Hair Oil?

Yes

No

If No, which lite hair oil do you use?

What is the reason for using the above mentioned Lite Hair oil

Page 4: Consumer Survey Questionnaire

5/2/2014 Consumer Behavior Survey on Hair Oil

https://docs.google.com/a/iimtrichy.ac.in/forms/d/1gKwFkS113wQjskRjoDUwfW1CgPLGUlyBp1Ev5WKvEmY/viewform 4/4

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If Navratna comes up with new lite cool hair oil, what are the changes you expect *

Colour of the oil

Less strong

Odour

Better packaging

Low price

Other:

Name

Gender *

Location *

Income Group

Below 2 Lakhs per Annum

Between 2 – 3.5 Lakhs per Annum

Between 3.5 – 5 Lakhs per Annum

Between 5 – 8 Lakhs per Annum

Above 8 Lakhs

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