CONSUMER SERVICES TRAINING COURSES - ThinkHR...CONSUMER SERVICES TRAINING COURSES Every industry has...
1
CONSUMER SERVICES TRAINING COURSES CONSUMER SERVICES TRAINING COURSES Every industry has different compliance and employee development needs. At ThinkHR, we want to guide you through it. Below is a list of training courses commonly taken in your industry. Every industry has different compliance and employee development needs. At ThinkHR, we want to guide you through it. Below is a list of training courses commonly taken in your industry. Compliance for Employees Bullying and Violence in the Workplace Business Ethics Cybersecurity: Practical Steps to Avoid Risk Global Diversity HIPAA for Non-medical Employers HIPAA—Privacy Rule for Business Associates Sexual Harassment Prevention for Employees Workplace Harassment Prevention for Employees—version 2.0 (Title VII) Compliance for Managers A Manager's Guide to Diversity, Inclusion and Accommodation Bullying and Violence in the Workplace Business Ethics Cybersecurity: Practical Steps to Avoid Risk Global Diversity EEO and Lawful Hiring FMLA Leave and More: An Overview of Legally Protected Leave HIPAA—Privacy Rule for Business Associates HIPAA—Security Rule for Business Associates Privacy and Information Security Sexual Harassment Prevention for Employees Sexual Harassment Prevention for Managers and Supervisors— California AB 1825/2053 Wage and Hour Awareness for Managers Workplace Harassment Prevention for Employees—version 2.0 (Title VII) Workplace Harassment Prevention for Managers—Multi-State Edition, version 2.0 Workplace Management: Employment Laws and Regulations Customer Service Creating and Sustaining a Customer-focused Organization Customer Advocacy: Communicating to Build Trusting Customer Relationships Customer-driven Process Improvement: Identifying Customer Needs Customer Service Fundamentals: Building Rapport in Customer Relationships Performance Management A Manager's Guide to Discipline and Documentation Performance Appraisal Essentials: 360-degree Appraisals Performance Appraisal Essentials: Conducting Traditional Appraisals Strategies for Successful Employee Onboarding: Assessing Program Success Strategies for Successful Employee Onboarding: Getting Started Safety Active Shooter: Preparation, Warning Signs and Survival Back Safety and Injury Prevention (+Spanish) Defensive Driving (+Spanish) Emergency and Disaster Preparedness (+Spanish) Forklift Safety Awareness Globally Harmonized System of Classification and Labeling of Chemicals (GHS) Hazard Communication: An Employee's Right to Know (+Spanish) Industrial Ergonomics Office Ergonomics OSHA and General Safety First Aid: Basic PPE: Personal Protective Equipment (+Spanish) Promoting a Substance-free Workplace Slips, Trips and Falls (+Spanish) Workplace Safety Orientation (+Spanish) Warehouse Safety Wellness Optimizing Your Work/Life Balance: Taking Control of Your Stress Preventing Identity Theft Workplace Skills Being an Effective Team Member Building and Leading Teams Business Writing (3-course series) Communication Methods that Make Sense—and Make Your Point Essential Skills for Professional Telephone Calls Listening Essentials: Improving Your Listening Skills Listening Essentials: The Basics of Listening The Voice of Leadership: Effective Leadership Communication Strategies Time Management: Analyzing Your Use of Time Using E-mail and Instant Messaging Effectively © 2017 ThinkHR March 2017 Edition: 02.0317 thinkhr.com
Transcript of CONSUMER SERVICES TRAINING COURSES - ThinkHR...CONSUMER SERVICES TRAINING COURSES Every industry has...
CONSUMER SERVICES
TRAINING COURSESCONSUMER SERVICES
TRAINING COURSESEvery industry has different compliance and employee development needs. At ThinkHR, we want to guide you through it. Below is a list of training courses commonly taken in your industry.
Every industry has different compliance and employee development needs. At ThinkHR, we want to guide you through it. Below is a list of training courses commonly taken in your industry.
Compliance for EmployeesBullying and Violence in the WorkplaceBusiness EthicsCybersecurity: Practical Steps to Avoid RiskGlobal DiversityHIPAA for Non-medical EmployersHIPAA—Privacy Rule for Business AssociatesSexual Harassment Prevention for Employees Workplace Harassment Prevention for Employees—version 2.0 (Title VII)
Compliance for ManagersA Manager's Guide to Diversity, Inclusion and AccommodationBullying and Violence in the Workplace Business EthicsCybersecurity: Practical Steps to Avoid RiskGlobal DiversityEEO and Lawful HiringFMLA Leave and More: An Overview of Legally Protected Leave HIPAA—Privacy Rule for Business AssociatesHIPAA—Security Rule for Business AssociatesPrivacy and Information Security Sexual Harassment Prevention for Employees Sexual Harassment Prevention for Managers and Supervisors—California AB 1825/2053 Wage and Hour Awareness for Managers Workplace Harassment Prevention for Employees—version 2.0 (Title VII) Workplace Harassment Prevention for Managers—Multi-State Edition, version 2.0 Workplace Management: Employment Laws and Regulations
Customer ServiceCreating and Sustaining a Customer-focused OrganizationCustomer Advocacy: Communicating to Build Trusting Customer RelationshipsCustomer-driven Process Improvement: Identifying Customer NeedsCustomer Service Fundamentals: Building Rapport in Customer Relationships
Performance ManagementA Manager's Guide to Discipline and DocumentationPerformance Appraisal Essentials: 360-degree Appraisals Performance Appraisal Essentials: Conducting Traditional AppraisalsStrategies for Successful Employee Onboarding: Assessing Program SuccessStrategies for Successful Employee Onboarding: Getting Started
SafetyActive Shooter: Preparation, Warning Signs and SurvivalBack Safety and Injury Prevention (+Spanish)Defensive Driving (+Spanish)Emergency and Disaster Preparedness (+Spanish)Forklift Safety AwarenessGlobally Harmonized System of Classification and Labeling of Chemicals (GHS)Hazard Communication: An Employee's Right to Know (+Spanish)Industrial ErgonomicsOffice ErgonomicsOSHA and General SafetyFirst Aid: BasicPPE: Personal Protective Equipment (+Spanish)Promoting a Substance-free WorkplaceSlips, Trips and Falls (+Spanish)Workplace Safety Orientation (+Spanish)Warehouse Safety
WellnessOptimizing Your Work/Life Balance: Taking Control of Your StressPreventing Identity Theft
Workplace SkillsBeing an Effective Team MemberBuilding and Leading TeamsBusiness Writing (3-course series)Communication Methods that Make Sense—and Make Your PointEssential Skills for Professional Telephone Calls Listening Essentials: Improving Your Listening SkillsListening Essentials: The Basics of ListeningThe Voice of Leadership: Effective Leadership Communication StrategiesTime Management: Analyzing Your Use of TimeUsing E-mail and Instant Messaging Effectively© 2017 ThinkHR March 2017Ed
ition
: 02.
031
7
thinkhr.com
