Consumer Credit (American Consumer Credit Counseling) Review
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Transcript of Consumer Credit (American Consumer Credit Counseling) Review
Consumer Credit!
Who Are They?!!Founded in 1991, Consumer Credit is a nonprofit
organization that offers debt management, financial education and credit counseling to consumers throughout the nation. !!
!They are a member of the “Association of Independent Consumer Credit Counseling Agencies” and strive to improve communities in providing financial education and debt management tools for a healthier financial future. !
What Services Do They Offer?!
• Credit Counseling • Debt Management Services • Bankruptcy Counseling • Financial Educa<on • Housing Counseling
Additional Services!Addi<onal Counseling and Educa<on Regarding:
• Budge<ng, home ownership, preparing for re<rement, student loans, military and veterans and finances, youth and money and more.
Do They Offer Debt Education?!
• They offer several areas of debt educa<on to help prepare those in various life stages with financial planning and prepara<on including debt educa<on for youth, those approaching re<rement and everyone in between.
• Debt educa<on is their strength.
How Do They Rate With The BBB?!
• American Consumer Credit Counseling (Consumer Credit) holds an A+ ra<ng with the BeLer Business Bureau which is the highest possible ra<ng.
• This ra<ng is determined by the length of <me they have been in business, the overall low number of complaints against them, the prompt resolu<on of the complaints they have received and the overall background informa<on that the BBB has obtained on the company.
What Do Their Services Cost?!A free consulta<on is offered to all interested par<es and during the consulta<on a counselor will help the prospec<ve client determine their needs and which program is best suited to them. Fees will depend upon which program is chosen as well as the client’s state of residence. The debt management program specifically costs $39 to enroll though it may be waived depending on your state or military status. There is also a monthly maintenance fee which varies state to state.
FAQ Page!They provide one of the lengthiest FAQ pages of any debt management website with answers to ques<ons such as: “What kinds of debt can be put into the debt management program?” “What does re-‐aging an account mean?” “What if a creditor doesn’t agree to par<cipate?” “How will your program affect my credit score?” “Do I need to cancel credit card insurance?”
Why Type of Debt Do They Service?!
They handle unsecured debts and loans, specifically credit card debts of every kind.
What Makes This Company Stand Out?!They have a very ac<ve Social Media presence with videos on YouTube, a strong Facebook page, etc. as addi<onal resources. Their ra<ng with the BBB is the highest possible ra<ng. They have been in business longer than most debt management organiza<ons.
Do They Maintain A Social Media Presence?!• As previously men<oned, they are very ac<ve on social media. They post frequently to Facebook and keep their audience engaged while responding to the comments and ques<ons others post.
• They also have an ac<ve TwiLer, Pinterest, YouTube and Google+ account.
What Does BDC Think of This Company?!Based off of this company’s <me in business, their BBB ra<ng and our personal experiences with their customer service staff, their nonprofit nature and their na<onwide presence (among many other factors), BDC rates Consumer Credit high on their list of worthwhile organiza<ons to work with.
Potential Negatives!
• They don’t offer the most comprehensive consolida<on services available, but for straight debt management services, they’re one of the best op<ons.
• With that said, we like them a lot overall.
Learn More!
To learn more about how the BDC views this company, please check our their full profile on our site here: hLp://bestdebtcompanys.com/company/consumer-‐credit-‐review/