Consumer Assistance Advisory Committee

Monthly Meeting

April 11, 2014

State of Arkansas Consumer Assistance Advisory

Committee

AGENDA

I.Welcome

II.CMS Webinar III.AnnouncementsIV.Private Option Enrollment UpdateV.Plan ManagementVI.Quality AssuranceVII.IPA Guide Organization ContractsVIII.Update on Outreach and Enrollment ActivitiesIX.Licensing and Training UpdateX.Quality Assurance UpdateXI.Discussion on Post Open Enrollment

CMS Announcements

• Enrollment surpasses 7 million• Enrollment extension• April is Minority Health Month

PRIVATE OPTION ENROLLMENT UPDATE

PLAN MANAGEMENT

QUALITY ASSURANCE

• CAP Resource Center• FAQs

OUTREACH AND ENROLLMENT

IPA GUIDE ORGANIZATIONCONTRACTS

• End Date• Act 276 • Technical Services Contract Addendum• Opportunities Going Forward

LICENSING AND TRAINING• Training• Licensed Assisters to date

COMMITTEE DISCUSSIONS

• Post Open Enrollment Activities• Special Enrollment Period (SEP)• Educating Consumers About How to

Use Their New Marketplace Coverage

QuestionsComments

Announcements

State of Arkansas Consumer Assistance Advisory

Committee