Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the...
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![Page 1: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/1.jpg)
Consumer Action: www.consumer-action.org
![Page 2: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/2.jpg)
Consumer Action: www.consumer-action.org
About this gameLifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module, which includes: Connect to Lifeline and Save! brochure A Leader’s Guide A training curriculum PowerPoint training slides.
Other publications that are part of this module can be found at www.consumer-action.org/modules
Consumer Action created this publication in partnership with AT&T © 2007
![Page 3: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/3.jpg)
Consumer Action: www.consumer-action.org
At Your ServiceAt Your Service The BachelorThe Bachelor Call TyroneCall Tyrone
$2o0$2o0
$300$300
$400$400
$500$500 $500$500
$400$400
$300$300
$200$200
$500$500
$400$400
$300$300
$200$200
Lifeline QuizLifeline Quiz
Final Round 1 Final Round 2 Final Round 3
![Page 4: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/4.jpg)
Consumer Action: www.consumer-action.org
One family member or an extended family that lives together as a group.
One family member or an extended family that lives together as a group.
At Your Service
back
![Page 5: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/5.jpg)
Consumer Action: www.consumer-action.org
At Your Service
You are a qualifying child or qualifying relative who is claimed on someone else’s tax
return.
You are a qualifying child or qualifying relative who is claimed on someone else’s tax
return.
back
![Page 6: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/6.jpg)
Consumer Action: www.consumer-action.org
At Your Service
If you are a renter, California law requires that your landlord provide one.
If you are a renter, California law requires that your landlord provide one.
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![Page 7: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/7.jpg)
Consumer Action: www.consumer-action.org
At Your Service
This protects you from running up a large bill.This protects you from running up a large bill.
back
![Page 8: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/8.jpg)
Consumer Action: www.consumer-action.org
The Bachelor
This happens when you change from basicresidential service to the
Lifeline program.
This happens when you change from basicresidential service to the
Lifeline program.
back
![Page 9: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/9.jpg)
Consumer Action: www.consumer-action.org
The Bachelor
Daily DoubleDaily Double
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Click
![Page 10: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/10.jpg)
Consumer Action: www.consumer-action.org
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The Bachelor
If you are applying for Lifeline under the income-based guidelines, this must be
included with your application.
If you are applying for Lifeline under the income-based guidelines, this must be
included with your application.
![Page 11: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/11.jpg)
Consumer Action: www.consumer-action.org
The Bachelor
Once you have contacted the telephone companyto enroll in the Lifeline program, you will
have 30 days to provide this form.
Once you have contacted the telephone companyto enroll in the Lifeline program, you will
have 30 days to provide this form.
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![Page 12: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/12.jpg)
Consumer Action: www.consumer-action.org
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Call Tyrone
You contact this agency if you have complaint related to Lifeline.
You contact this agency if you have complaint related to Lifeline.
![Page 13: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/13.jpg)
Consumer Action: www.consumer-action.org
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Call Tyrone
This agency provides consumer non-legal advice, guides consumers to complaint handling agencies and distributes free consumer
educational publications.
This agency provides consumer non-legal advice, guides consumers to complaint handling agencies and distributes free consumer
educational publications.
![Page 14: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/14.jpg)
Consumer Action: www.consumer-action.org
Call Tyrone
This agency distributes telecommunications equipment and services.
This agency distributes telecommunications equipment and services.
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![Page 15: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/15.jpg)
Consumer Action: www.consumer-action.org
Call Tyrone
Daily DoubleDaily Double
back
Click
![Page 16: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/16.jpg)
Consumer Action: www.consumer-action.org
Tie Breaker
You may be required to pay back any discountsyou have received.
You may be required to pay back any discountsyou have received.
back
![Page 17: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/17.jpg)
Consumer Action: www.consumer-action.org
Tie Breaker
Your service will be removed from the Lifelineprogram, you will be changed to full price, and
you may have to pay a deposit.
Your service will be removed from the Lifelineprogram, you will be changed to full price, and
you may have to pay a deposit.
back
![Page 18: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/18.jpg)
Consumer Action: www.consumer-action.org
back
Tie Breaker
You must complete the section of the certificationform titled “Method 1”and you must
complete “Method 2” if:
You must complete the section of the certificationform titled “Method 1”and you must
complete “Method 2” if:
![Page 19: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/19.jpg)
Consumer Action: www.consumer-action.org
Although your enrollment is subject to approval,this happens when you call to enroll in
the Lifeline program.
Although your enrollment is subject to approval,this happens when you call to enroll in
the Lifeline program.
back
![Page 20: Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649dc75503460f94abc025/html5/thumbnails/20.jpg)
Consumer Action: www.consumer-action.org
Last year’s state, federal or tribal tax return,income statements or pay check stubs, child support
documents, divorce decree.
Last year’s state, federal or tribal tax return,income statements or pay check stubs, child support
documents, divorce decree.
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