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Transcript of Construction South Africa: AGMitc-sa.org/wp-content/uploads/2019/04/ITC_SA-AGM_Ethical... ·...
Leon van Vuuren
Institute for Timber Construction South Africa:
AGM
Ethical leadership
March 2019
Ethics in King Reports
• 1994: King I – (Almost) last chapter
• 2002: King II – Chapter 4
• 2009: King III – First chapter
• 2016: King IV – First chapter
Ethics in King IV
3
3
65
King III
Ethics Other
3
13
King IV
Ethics Other
Governance of social performance
Social and ethics committee
• Companies Act (2011)
• Mandatory statutory
committee in:
o State-owned companies
o Listed public companies
o Companies with
significant public interest
[regulation 26(2)]
Ethical
culture
Performance
Effective
control
Trust and
good
reputation
GOVERNANCE
RESPONSIBILITIES
OUTCOMES
Source: King IV framework
Governance and ethics
Ethics performance
6
Principle 2
The governing body should govern the
ethics of the organisation in a way that
supports the establishment of an
ethical culture.
Ethics/morality
Good
Self Other
Definition of business ethics
“In the context of organisations, ethics refers
to ethical values applied to decision-making,
conduct and the relationship between the
organisation, its stakeholders and the broader
society”.
King IV
Ethics and the law
Legal Illegal
Ethical
Unethical
Travelling in Africa …
You arrive at the international airport in Lagos, Nigeria. You are a key decision maker in putting together a project worth R100 million with business partners from China and Germany. They will be in Lagos for one day only. When trying to pass through immigration you are informed that the date of your last inoculation against yellow fever is not legible on the yellow card. You are given three choices:
(a) paying a $200 ‘yellow card tax’,
(b) returning on the next flight, or
(c) receiving a yellow fever inoculation.
You notice that the needles used for the injections are not sterile. You have no mobile phone signal.
What do you do?
Right, wrong and dilemma
Good
Right
Just
Protecting
life
Honesty
Bad
Wrong
Unjust
Killing
Bribery
Dilemma
?
‘Yellow card
tax’
Dilemmas in organisations
Examples?
• Gifts
• Entertainment
• ‘Facilitation payments’
• Rationalisation
• When to outsource work
• Conflicts of interest
• Nepotism
• Sexual harassment
• Etc.
The guest house
A senior executive’s son and his wife are
owner-managers of the Chillax Guest House
in an area adjacent to your organisation’s
headquarters. The executive regularly refers
out of town overnight company visitors to the
guest house. The company pays for their
accommodation.
Is there an ethical challenge here? Explain …
Learning points
1. Conflicts of interest cause people to
unfairly enrich themselves at the expense
of the organisation’s legitimate
expectations.
2. Even perceived conflicts can have
reputational damage.
3. Declaring/disclosing a conflict does not
make it okay.
4. Conflicts have to be managed and
eliminated when potentially harmful.
Reasons for organisations’ ethical failures
• Unreasonable greed
• Bad barrels – weak ethical cultures
• We allow bad apples to enter the organisation
• Leadership fails to set the example
• Corporate arrogance
• Consequence management inconsistency
Reasons for organisations’ ethical failures (cont.)
• Organisations reward the wrong things
• Unrealistic targets
• Survival ethics
• Loyalty > Honesty/fairness
• Contextual pressure
• Rapid growth
• When people lose their sense of shame
• When good people do nothing
Reasons for organisations’ ethical failures
Ethics management in Steinhoff…
Steinhoff Corporate
Governance Report (2011):
“Steinhoff has not
established a formal process
for obtaining assurance on
ethical awareness and ethical
compliance throughout the
group.”
(Corporate Governance Report,
2011, 2012, 2013, 2014, 2015, 2016)
• Ethics cannot manage itself
• Managing ethics is about preventing
decent people from doing stupid
things.
Can ethics be managed?
Ethical leadership
Ethical sensitivity/awareness
Ethical courage
Ethical behaviour (walk and talk ethics)
Making ethical decisions
Outcome: Ethical culture
Organisational ethical culture:
The way we do things around here
even when no one is watching …
How strong is your ethical culture?
12 item poll:
1. People do the right thing because they want to
2. People talk about ethics openly
3. All stakeholders are treated with respect
4. Leadership verbalise and act upon their
commitment to ethics
5. Business decisions are tested for ethical
consequences
6. People are not afraid to speak up (raise ethical
concerns) [not necessarily blow the whistle]
How strong is your ethical culture? (cont.)
7. People are rewarded for ethical behaviour
8. Transgressors are dealt with swiftly, decisively and
consistently
9. If mistakes are made, there is no hesitation to
apologise and take corrective action
10. Codes and policies are clear and people are aware
of the content
11. Ethics (doing the right thing) is promoted widely in
the organisation
12. Realistic performance targets are set
• Fragile/weak
• Underdeveloped
• Developing (towards
maturity)
• Mature
Organisational
culture
Strength of ethical culture
Ethical culture
Ethical culture is determined by …
These decisions and actions send signals:
1. Who you hire
2. Who you fire
3. Who you promote, and
4. What you talk about.
or
A few guidelines
1. It takes years to build an ethical
culture – one action at a time.
2. Stop focusing on ‘what we don’t want’
– Rather ask: ‘what (behaviour) do
we want?’
3. Catch those who do right.
4. Send out the right signals.
5. TALK ethics.
Conclusion(Ethical courage)
Thank you.