Construction Futures Wales - Collaborative Bidding 5 - BSI

Copyright © 2014 BSI. All rights reserved.

BS 11000 – the framework for Collaborative Relationships

Carla Whyte, Client Propositions Manager


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Who is BSI?

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• Leading Global Standards Creation Body: British, European, ISO, Public, Private

• The UK National Standards Body: The source of British Standards

• Experienced: The world’s first National Standards Body established in 1901 and a founding member of ISO

• Thought Leaders: Shaped the world’s most adopted standards, incl. ISO 9001, ISO 14001, OHSAS 18001

• ICW

• Owners of the BSI Kitemark: The trusted mark of product quality

• Global Network: 70,000 clients in 150 countries worldwide including governments, global brands and

SME’s

• Trusted: We’re a Royal Charter Company, reinvesting profits back into our business to improve our clients’

experience


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BSI people make the difference for our clients

Global network of over 4,000 people supported by 10,000 industry experts

• Over 100 years experience across almost every sector

• Global specialization focused on standards, training, certification and GRC

• Industry specialized assessors constantly trained on new standards and processes

• Tutors skilled in transferring knowledge to your employees

• Our Credo “Making Excellence a Habit” keeps BSI client focused

• Valued and appreciated by our clients - our BSI assessors score 9.25/10 in our Global Client Satisfaction

Index

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Core Competency in Standards Industry Sector Expertise Rigorous Training Trusted Worldwide


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Product Specification Standards

Business Process

Standards

Business Potential Standards

Over 100 years facilitating trade and improving business

• Beginning in 1901, initial Standards focused on product specifications to harmonize and facilitate commerce and reduce duplication• Railroad gauges• Steel specifications• Construction standards• Agricultural commodities• Consumer and electrical

products• Personal safety equipment • Medical devices

• Product Specification Standards remain relevant today driving interoperability and innovation in areas such as smart cities and regenerative medicine (e.g. stem cells)

• The next generation of standards focused on business processes to ensure consistent quality output

• BSI shaped the original standards for:• Quality Management (ISO 9001)

• Information Security (ISO/IEC 27001)

• Environment Management (ISO 14001)

• Health & Safety (OHSAS 18000)

• IT Services Management (ISO/IEC 20000-1)

• Business Continuity (ISO 22301)

• Sustainable Events (ISO 20121)

• BSI’s new generation of Standards are centred around people behaviour and values to help organizations reach their full potential and protect their corporate reputation

• Key standards include:• Anti-Bribery• Corporate Social Responsibility• Collaborative Business

Relationships

Founded 1901 1950 2000

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Product Specification Standards Business Process Standards Business Potential Standards

5Copyright © 2014 BSI. All rights reserved.

BS 11000: Raising the standard of collaboration

1998 - MOD Partnering Handbook was developed back in 1998

2006 – PAS 11000 Published

2009 – Standards committee formed

2010 – BS 11000 Part 1 published

2011 – BS 11000 Part 2 published

2014 – Committee formed to take Collaborative working to ISO


Conflict vs. Partnering

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Value Creation

Confrontational

Collaborative

Mutual Trust

Compliant

Co-operative

Co-creating

Partnering

Winning rather than dominance


Turning suppliers into strategic partners

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BS 11000 is built on the principle that if the foundations for ‘Mutual respect, honesty and integrity’, are established at the beginning of the relationship, then the value should be recognised sooner and incrementally through the lifetime of the relationship.

External drivers:

Intense competition

A need to bring quality products to market faster and cheaper

The drive for design innovation in demanding markets

Global outsourcing to low-cost regions of the world.

Leading edge companies are looking to their suppliers and partners to help maximize competitive advantage through faster time-to-market and cost reductions. These companies are transforming suppliers into strategic partners and focusing on developing longer term relationships that deliver the optimum value for all parties.


BS 11000 - Creating effective and profitable relationships

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Awareness

Knowledge

Internal Assessment

Partner Selection

Working Together

Value Creation

Exit Strategy

Staying Together

strategic engagement

management

The shift - Project led to culture led at strategic level


The six main aspects to a successful collaborative approachOur observations

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1. Senior Management Commitment in line with Corporate Strategy – as with all management systems

2. Establishing the Organisation’s Collaborative Profile – Are you ready?

3. Establishing a framework for evaluating prospective collaborative partners – Your criteria

4. Agreeing Joint Strategies, Governance and Processes – that work for all

5. Monitoring and Measuring effectiveness of the Relationship

6. Exiting from a Relationship - this starts before partner selection


Sometimes things go wrong….

1. Complex Relationship Management Plans

2. Systems are focussed at Project rather than Strategic Level

3. Systems are ‘created’ to meet BS11000, rather than reflect the organisation

4. Recording Value Creation

5. Failing to identify all risks to the collaboration

6. Exit Strategy

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Why certify?

1. Structured approach to managing a relationship

2. Recognition of value other than financial

3. Building internal as well as external collaborative relationships

4. Moving from Customer Provider to Customer Partner

5. Recognised differentiator in the bidding and tendering process

6. Moving from relationship by relationship to collaborative culture

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Alliance Model Certification Process

OPTIONALPre- assessment (Gap

Analysis)

Stage 1 (focus on formal system requirements

Clauses 3-10)

Stage 2 (focus on operations and effectiveness)

CAV (surveillance)3 year Strategic Review

RECERTIFICATION

2-6 months

2-4 months

10 (4 by exception) months

12 (6 by exception) months

Clauses 3-6 individually

Clauses 7-10 in collaboration

CERTIFICATION

Certification independently demonstrates conformance- To the organization- To interested parties- To realize value


BS 11000 certified organizations

BS 11000 Collaborative Business Relationships

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‘The particular thing with Area 3, which will stay in my mind for ever, is that we tackle some really demanding challenges in a thoroughly enjoyable way. If anyone needs a model of "easy to do business with", then I think we know which way to point.’

Guy Berresford – HA Contract & Performance Team Leader

‘Collaboration has helped develop our employees, through increased scheme ownership gained from early involvement.’

Matt Morphet – Chevron TM Commercial Manager

‘Collaborative working can realise the benefits of improved efficiency, co-ordination and use of resources, with opportunities to deliver enhanced value, new ideas & solutions and improved working relationships.’

Darren Nelson – Carnell Chief Executive

‘Structured collaborative working will lead to enhanced operational performance, which will ultimately deliver efficiencies for us, EM, the wider supply chain community and the Highways Agency

Toby Pyper – Aggregate Industries Area Director

BS 11000 Collaborative Business Relationships

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Area 3 benefits of collaboration so far

Cashable efficiency savings £12.5m (2011/12) & £12.6m (2012/13)

Hours worked without a RIDDOR reported injury 3.5 million hours

Reduction in road worker motorway carriageway crossing 35,000 p.a (65%)

Carbon reduction – delivery of 30% of the HA national target (2011/12)


Thank you for listening

Call 0845 080 9000 to find out more

15/04/2023

Construction Futures Wales - Collaborative Bidding 5 - BSI

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Transcript of Construction Futures Wales - Collaborative Bidding 5 - BSI