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CONSISTENT BUSINESS SUCCESS WITH LEADING GLOBAL ...
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CONSISTENT BUSINESS SUCCESS WITH LEADING GLOBAL HOSPITALITY PARTNERS IN ASIA PACIFIC, EUROPE AND NORTH AMERICA SINCE 2003 A POWERFUL NEW ALLIANCE… YOUR ONE-STOP PLATFORM FOR “NEW NORMAL” FOR HOTELS/RESORTS, HOSPITALITY AND TOURISM SALES & MARKETING/DISTRIBUTION AND ASSOCIATED SOLUTIONS.
Transcript of CONSISTENT BUSINESS SUCCESS WITH LEADING GLOBAL ...
CONSISTENT BUSINESS SUCCESS WITH LEADING
GLOBAL HOSPITALITY PARTNERS IN ASIA PACIFIC,
EUROPE AND NORTH AMERICA SINCE 2003
A POWERFUL NEW ALLIANCE…
YOUR ONE-STOP PLATFORM FOR “NEW NORMAL” FOR
HOTELS/RESORTS, HOSPITALITY AND TOURISM SALES &
MARKETING/DISTRIBUTION AND ASSOCIATED SOLUTIONS.
ALLIANCES ARE THE FUTURE
IN THE POST-COVID NEW NORMAL,
STRATEGIC PARTNERSHIPS ARE THE WAY
FORWARD.
There are new source market changes, business tools,
applications and partners you will need to navigate your
recovery. Strategic alliances are the future, how do you find
the right partners?
Wouldn’t it be so much easier if you could go to one place
where all the hard work had already been done? Where you
could get a straightforward diagnosis of your needs, followed
by a menu of curated tools and solutions to choose from?
WELCOME TO THE DELIVERING GROUP. 02
Since 2003, The Delivering Group has been working with key hospitality and tourism companies on marketing, sales and
distribution across Greater China, Asia Pacific, Europe and North America, drawing on the experience and the
experience/connections of its founders.
It has now grown into a powerful alliance of some of the savviest global and regional specialists in:
The Delivering Group is your one-stop
platform for the solutions you need to
grow profitably and sustainably.
AI-chat bot powered customer engagement
Sales, marketing and distribution plans driven by audits
F&B onlinebooking systems
Data-driven revenue management
Hotel & resort management recommendations and branding
Sales and marketing representation
World-class hybrid events combining virtual and physical
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Interior design and hotel architecual direction
www.deliveringgroup.com
YOUR NEW ALLIANCE
THE DELIVERING GROUP IS YOUR ONE-STOP
PLATFORM FOR THE HOSPITALITY SOLUTIONS
YOU NEED TO GROW PROFITABLY AND
SUSTAINABLY.
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THE DELIVERING GROUP ALLIANCE PARTNERS
Innovator creating Artificial Intelligence / Chat Bot solutions for the hospitality and tourism
Industry.
Strategic business leader optimizing business results
proactively for hotels and resorts driven by data.
Full-service hotel/resort acquisition, development and
management, reimagining hospitality solutions.
Hotel/resort management and branding solutions across a suite
of options in Asia Pacific and beyond.
Book Tech: tailor-made online booking and
revenue management solutions for F&B outlets, clubs, and marinas.
Premier event specialists in Greater China & SE Asia,
delivering everything from creation to execution.
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An award winning Recruitment, Executive Search and Professional
Training firm dedicated to the Travel, Tourism, Hospitality and
Lifestyle Industries.
A bespoke Luxury and Lifestyle Hospitality consultancy, offering
a range of specialist services including architectural and
interior design.
MARK SIMMONSCofounder
The Delivering GroupSingapore & Hong Kong
MICHAEL YATESCofounder
The Delivering GroupHong Kong
JOE CAUCHICofounder
The Delivering GroupNew York
MING YUEDirector Greater ChinaThe Delivering Group
Beijing
PHILIP SCHAETZExecutive Director
The Delivering Group Hong Kong & Bangkok
Mark has held senior Hotel Sales ,Marketing
and Operations Corporate and
Property Positions over 25 years in Asia Pacific
and the Middle East including with Jumeirah
Group, Accor and Preferred Hotel Group.
Mike has developed successful Marketing
strategies and solutions over 20 years for companies and
governments in the Asia Pacific region including
Tourism Australia, Singapore Tourism Board
and Travelport.
Joe worked in the Asia Pacific region for many
years, including with leading travel brands
Thomas Cook and Singapore Airlines.
In hospitality now with luxury chains and
boutique properties in the highly competitive
American market.
Ming has worked in consultancy services
including events management, integrated
marketing and sales programs,
digital and social media and market insights to
leading Asia Pacific hotel and
Hospitality organisationsin China.
Philip is an expert in turning insights into
action and is passionate for smart data,
combined with more than 25 years in
Sales, Marketing, Revenue Management, Distribution strategy,
Technology and Process design.
OUR TEAM… A WORLD OF EXPERIENCE
ALI POWELLDirector Europe & UKThe Delivering Group
London
Ali has won multiple awards including
Business Woman of the Year and Turnaround of
the Decade, with 25 years experience in Marketing, Sales, Brand, Customer Experience and
Transformation in hospitality, leisure and
real estate sectors.06
THE DELIVERING GROUP WHERE WE OPERATE
In Operation
Planned Operation 2021
Hong Kong
Bangkok
Singapore
Sydney
Dubai
London
New York
Shanghai
Beijing
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HOW WE CAN HELP YOU
HOTEL MANAGEMENT SERVICES RECOMMENDATIONS
Our strong relationships across the Asia Pacific region and beyond allow us to advise hotel and resort managers or owners on all aspects of hotel management, from pre-opening to established properties, including sales and marketing, operations, representation, revenue management, customer engagement, design and helping you find the right management partner.
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KEY SERVICES AND DELIVERY AREAS
In collaboration with our clients, we conduct a deep-dive into your business to fully understand the most cost-effective pathways to success and jointly develop your high-level business recovery strategies across all disciplines.
STRATEGIC PLANNING
Whether you’re a hotel, airline or tourism operator, one of the best ways to get inside your business and truly understand what’s working, and what’s not, is through our proprietary audits of your sales, marketing and distribution functions. Based on findings from our audits and deep-dives, we develop sales and marketing platforms/ strategy programs for small-to-medium size organisations, across selected online and offline channels to maximise ROI going forward.
SALES • MARKETING • DISTRIBUTION ORGANISATION REVIEWS
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KEY SERVICES AND DELIVERY AREAS
SALES & MARKETING REPRESENTATION
We provide sales and marketing representation in the key source markets and segments in Asia Pacific, Greater China and North America, targeting the right customer potential through our presence and understanding of the market.
SALES & MARKETING EXECUTION
We leverage our internal resources and alliance partners to deliver strategies that generate results in a way that is compatible with your brand positioning and recovery plans. We deliver on time and on budget, with regular performance feedback.
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● Evaluate the potential property
● Determine Best Use
● Hotel Operator Selection, branded or white label
● Pre-Opening and Opening Sales & Marketing
● Sales and Marketing Representation
● Operational, Interior Design and Revenue Analysis
● Evaluate existing property and management agreements
● Determine Best Use
● Potential Hotel Operator Selection, branded or white label
● Pre-Opening and Opening Sales & Marketing
● Sales and Marketing Representation
● Operational, Interior Design and Revenue Analysis
The Delivering Group and its Alliance Partners have a wide, global network with a deep understanding of management
companies, owners and services that best fit your assets from a Sales & Marketing/Distribution perspective.
KEY SERVICES FOR HOTEL/ RESORT DEVELOPMENT
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If you are an Owner If you are a Management Group
Determine if the Feasibility
Study and Pro-Forma
documents are accurate.
Do they reflect the Market’s
TRUE potential?
Is this the right brand-fit?
A realistic ROI.
IN DEVELOPMENT
The right budget and Sales &
Marketing plan.
Pricing & Distribution strategy.
Interior Design
recommendations
Sales & Marketing Reprentation
in key Source Markets in Asia
Pacific, Europe and North
America.
Talent needed.
Which technology do we invest
PRE-OPENING
Sales & Marketing
Representation in key Source
Markets in Asia Pacific and
North America.
Achieve/ exceed the approved
budget.
Execute Business Analysis,
Pricing models, Revenue
Management, Forecasting and
Distribution Technology, Interior
Design support.
OPEN & OPERATING
A new Feasibility Study.
Interior Design
recommendations.
ROI: how much should I invest
vs. realistic return.
New Budget.
Best Marketing Plan to
reposition.
TIME TO RENOVATE
In the hospitality sector, strong strategies begin with
identifying key areas and an analytical direction. This is
where The Delivering Group provides expertise on
assets.
STRATEGY AT EVERY STAGE
01 02 03 04
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SOME OF THE BRANDS WE HAVE HELPED DEVELOP
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KEY CONTACTS
GLOBAL
Mark Simmons
Singapore on +65 92982835
Hong Kong on +852 91927554
Michael Yates
Hong Kong on +852 9023 0983
Philip Schaetz
Hong Kong on +852 5299 6682
www.deliveringgroup.com
GREATER CHINA
Ming Yue
Beijing on +86 139 01175051
NORTH AMERICA
Joe Cauchi
New York on +1 609 5583959
EUROPE & UK
Ali Powell
London on +44 773 678 4810
