A newsletter for Orange Regional Medical Center employees, physicians and volunteers www.ormc.org

March 2015A newsletter for Orange Regional Medical Center employees, physicians and volunteers

From The President & CEO

Scott BatulisPresident & CEO

Treatment for heart attack, stroke and sepsis are three of the most critical life-saving things we do here at Orange Regional. Treatment of these conditions originates in our Emergency Department (ED) the majority of the time. Our success has had a major impact on patients we’ve saved, further solidifying our tremendous value to the community.

In 2014, we exceeded national guidelines requiring the treatment of heart attack patients with angioplasty in 90 minutes or less. For heart attack patients in need of angioplasty, every second counts. Angioplasty is a cardiac procedure where a catheter with a small balloon at the tip is inserted and inflated to open a blocked artery. The total time from when a patient arrives until the artery is reopened is called “door to balloon” time. The American College of Cardiology and the American Heart Association have developed national hospital guidelines calling for door to balloon time in less than 90 minutes. In 2014, Orange Regional met this requirement 100 percent of the time. Our average door to balloon time was 65.7 minutes with our shortest time of 28 minutes. This is a remarkable accomplishment and I congratulate everyone who made this achievement possible.

As a designated Stroke Center, we are continually enhancing and excelling in our treatment of stroke. A stroke occurs when a blood clot blocks a blood vessel or artery, or when a blood vessel breaks, interrupting blood flow to an area of the brain. When this occurs, it kills brain cells in the immediate

area that usually die within minutes to a few hours after the stroke starts. Treatment within 3 hours or less is necessary to minimize damage done to the brain.

To further advance our quick delivery of stroke care, our stroke care team now calls a Pre-Hospital Code Neuro when notified by EMS in route with a potential stroke patient. A Pre-Hospital Code Neuro is a well-established and highly integrated procedure that links the hospital with local first responders for fast, seamless action, diagnosis and treatment. From ED to surgery or other neurovascular treatments our rapid treatment of a patient experiencing a stroke has become faster and more effective.

I’m proud to say that our ED ranks among the top hospitals in New York State for ED sepsis care performance. Sepsis is a potentially life-threatening complication of an infection. Sepsis occurs when chemicals released into the bloodstream to fight an infection trigger inflammatory responses throughout the body. This inflammation can trigger a cascade of changes that can damage multiple organ systems, causing them to fail. The quick diagnosis and treatment of sepsis is critical in minimizing organ failure and death.

I applaud and thank our team of experts who continually work to enhance our services and go above and beyond to deliver lifesaving care to our patients.

Sincerely,

Scott Batulis, President & CEO

On March 5, an appreciation celebration was held to recognize and honor the Emergency Department and the Cardiac Catheterization Lab for their dedication, commitment, and pursuit of excellence for ‘Door to Balloon Time in 90 Minutes,’ fulfilling this standard 100% of the time in 2014. On hand were President & CEO, Scott Batulis and GHVHS Board Chairman, Rolland Peacock, III to present awards to each department and offer their thanks, gratitude and appreciation for outstanding performance. To see more photos of the event visit ormc.org/MediaGallery and click on Employee Family Album or visit ORMC on Facebook!

Exceeding National Standards for Emergency Cardiac Care From L to R: ED Nurse Director, Robin Brennan Seibel; ED Medical Director, Dr. Anuj Vohra; President & CEO, Scott Batulis; Interventional Cardiologist, Dr. Gary Silverman; Cardiac Cath Lab Director, Patricia Soriano; GHVHS Board Chairman, Rolland Peacock, III and Interventional Cardiologist, Dr. William Gotsis.

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Connections March 2015

Our Very Own Surgeon Makes Headlines

To view the article online, please visit us on Facebook at www.facebook.com/OrangeRegionalMedicalGroup.

Dr. Paramjeet Singh, of Orange Regional Medical Group, gets tremendous exposure in several local newspapers for his superb photography skills.

Leading The Way

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Connections March 2015

Deborah Vermilyea, BSN, RN IBCLC has been promoted to Manager of Lactation Services Center. Deborah joined Orange Regional in 2010 as the Lactation Education Specialist for the Rowley Family Birthing Center. In her time at Orange Regional, she has helped to strengthen Lactation Services in numerous ways. Deborah and her team coordinate, oversee and participate in the expert management of the breast-feeding mother-baby relationship within the Rowley Family Birthing Center including the Neonatal Intensive Care Unit, Pediatrics and Children’s Emergency Department.

Deborah earned her Bachelor of Science degree in Nursing from University of Massachusetts at North Dartmouth. She is an International Board Certification Lactation consultant and her clinical experience

includes Neonatal Intensive Care Nursing and leadership responsibilities in Maternal Child Health at various organizations within the Hudson Valley. Deborah can be reached at 333-6274 or dvermilyea@ormc.org.

Congratulations to our staff for diligently and continuously improving their services to meet the demands of the Hospital and its outpatient locations. The Patient Access staff - receptionists, schedulers and registrars - are often the first to make an impression on healthcare customers. Great customer service is our number one priority.

Our service is a key component in setting a patient’s visit in motion. It all starts with our Patient Access Management staff: Sandra, Kim, Marisol, Dawn, Noreen, Carmen and Rosanna. Congratulations on doing a great job!

Patient Access Health Care Week is April 5 to April 11

Connect With Clinical EthicsThe Bioethics Subcommittee met on February 11 and held a mock session to educate ethics consultants on difficult and challenging dilemmas. Remember, the Clinical Ethic Committee’s principles are Autonomy, Beneficence, Nonmaleficence and Social Justice. If you would like to share your ethics concerns or questions, or are interested in becoming an ethics consultant, please contact Dr. Bruce Ellsweig at bellsweig@ormc.org or Natasha Mele at nmele@ormc.org.

Employees ‘Dress In Blue’

Orange Regional employees participated in National Dress in Blue Day on March 2 at the Main Campus, the Pavilion and 70 Hatfield Lane. This event kicked off a month-long campaign to raise awareness for colon cancer.

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Connections August 2014Connections August 2014Connections March 2015

Grateful Patient ProgramThrough the Grateful Patient Program, Orange Regional’s patients and their families have the opportunity to recognize employees, physicians and volunteers who provide exceptional care and kindness. The following employees and physicians were recently recognized:

Rowena Adiong Jason Bailey Stephanie Bionanno Angela Bird Tanya Camacho Shelley Caterina Kate Cavalluzzi Karly Craver Ivy Dantico M’Lissa Dick Barbara Dubois Michelle Galligan Maryann Gardner Virginia Grieb Jennifer Hazekamp Kimberly Herald Monica Hubbard Nancy Karas Shelton Kimmons Deb Kippel Marjorie Lafleur Kristina Massari Melissa Miedema Michael Omojola Deckonti Pajibo Richard Panio Herminia Paulovici Christine Perry Mary Phiakamata

Donna Pizzo Keith Pladel Denise Rheel Ivannia Sahriale Aubrey Salome Rick Sanchez Dandy Schwinzer Nancy Tetro Ann Wanderling Stu Weber Jessica Wood Linda Yap

Physicians: Dr. Petr Bezdieck Dr. Emma Fattakov Dr. Zoltan Fekete Dr. Olga Fishman Dr. Douglas Fletcher Dr. Alleyne Frasen Dr. Murali Krishna Dr. Kaiju Ma Dr. Maryann Park Dr. Manuel Perry Dr. Adrienne Salomon Dr. Guilermo Uy Dr. Blessit George-Varghes Dr. Anju Vohra

Orange County’s Classic 10k contributed $1,000 to the Orange Regional Medical Center

Foundation. Foundation President, Bill Dauster, left accepts the gift from community leader and Classic 10k committee member, Frank Giannino.

New Programs FundedEach month, the Orange Regional Foundation Board of Trustees reviews requests for funding from hospital departments. Within the past couple of months, the Foundation Board has approved funding for several projects including:

• $60,000 to support the pursuit for Magnet status which recognizes healthcare organizations for quality patient care, nursing excellence and innovations in professional nursing practice. Consumers rely on Magnet designation as the ultimate credential for high quality nursing.

• $30,000 to establish a NICHE program (Nurses Improving Care for Healthsystem Elders) at Orange Regional to improve the care of older adults. The vision of NICHE is for patients 65 and over to be provided sensitive and exemplary care.

• $5,500 that will initiate education programs for NICU nurses on new infant feeding techniques.• $3,500 to be utilized by the Trauma/Injury Prevention team for the purchase of new car seats to be distributed based on

need during monthly car seat checks. For a list of upcoming car seat checks, visit www.ormc.org/injuryprevention.• $2,000 to provide resources to support No One Dies Alone, a new program to ensure a dignified death for our patients

facing the end of life and who have no one to be with them during their passing. • $1,000 to fund Intensive Care’s Bereavement Cart to support families.

To learn how to apply for Foundation funding, contact the Foundation office at 333-2333.

M & T Bank’s Courtney Buckley- Haydock and Michael Flynn joined Foundation President, Bill

Dauster, at the unveiling of their room dedication. M & T Bank made a $50,000 gift to support Lend A Hand for Kids Pediatric Campaign.

Connections March 2015

Share your art and talent! Submit artwork for consideration in the Orange Regional exhibit hallway, May 8-29. Entries will be accepted through April 24.

Open to all staff, physicians and volunteers. Accepting all types of two-dimensional and low relief work including drawings, paintings, photography, quilts and mixed media. Limit two pieces per artist. For more information, contact Sarah Johnson, Art Curator, at sjohnson1@ormc.org.

Dress Down Days for March of Dimes Walk for Babies

The Rowley Family Birthing Center and NICU are gearing up to help raise funds for this year’s March of Dimes (MOD) Walk. The purchase of one ORMC March of Dimes tee shirt for $20 buys you two dress down days: March 27 and April 24! You can also sport your custom tie-dye tee when you join Team ORMC at the March of Dimes March for Babies Walk on Sunday, April 26 at Lake Welch Beach, Harriman State Park.

Watch for candy and bake sales, 50/50 raffle opportunities, tee-shirt sales and more to help raise money in the coming weeks. To purchase a shirt on the Main Campus, contact Cindy Chapman at cchapman@ormc.org. To purchase a tee shirt at the Pavilion contact Family Nurse Practitioner, Kate Bloss, at kbloss@ormc.org or swing into Orange Regional Medical Group, Suite 135.

Dress Down Day for Heart Walk Join Orange Regional in raising money for this year’s Heart Walk! Purchase a red, long-sleeved Orange Regional Heart Walk tee shirt for $20 and wear it on Wednesday, April 1, National Walking Day!

Shirts can be purchased on the Main Campus in the Security Office on the ground floor, in the Marketing and Public Relations department on the 2nd floor in the Administration Wing and in the Cardiology Department on the 1st floor. Employees at the Pavilion can purchase shirts at Orange Regional Medical Group, Suite 135. Be on the lookout for fun ways you can help contribute to raising money for this great cause!

Join Team ORMC and Orange Regional’s Heart Walk Committee Chair, Jim Caffrey, at the Tri-County American Heart Association’s 2015 Heart Walk – Sunday, May 3 – Lake Welch Beach, Harriman State Park. Orange Regional’s Chief Operating Officer, Jonathan Schiller, is a member of the executive leadership team for this year’s Tri-County American Heart Association Walk. It promises to be a fun day!

Cataract Laser SurgeryThough cataracts are a normal part of the aging process, they are the leading cause of preventable blindness globally. Other causes of early cataracts are diabetes, any kind of eye injury, use of certain medications, infection or inflammation of the eye. A cataract develops when the eye’s lens, which primarily consists of water, becomes cloudy and prevents the passage of light to the retina which impairs and disrupts vision. However, cataracts can be successfully corrected with cataract surgery. Traditional cataract surgery involves making a tiny incision in the eye to break the old, cloudy lens into pieces. Those pieces are then removed from the eye and a replacement lens is inserted. Orange Regional now offers a bladeless procedure using laser technology to perform the same type of surgery. Performed as an outpatient procedure, using the LenSx® Laser allows eye surgeons to perform some of the most challenging steps in cataract surgery.Benefits of the LenSx® Laser procedure include: • Improved surgical precision – enables eye surgeons to deliver a truly premium surgical experience for lens replacement• Improved accuracy – bladeless corneal incisions utilizing image guided software • Quick post-operative visual results

For more information on the LenSx® Laser procedure, visit www.ormc.org/hospital_services/eye-surgery

From L to R: Orange Regional Medical Center Certified Surgical Technician, Dawn Cholewka, and Ophthalmologists Dr. Leslie Green and Dr. Mandes Kates prep a patient for cataract surgery using the LenSx® Laser to perform cataract surgery in the Orange Regional Medical Pavilion Surgery and Procedure.

Connections March 2015

2015 Community Supported Agriculture Workplace Program As part of Orange Regional’s commitment to health and wellness, the Employee Health and Wellness Department has again partnered with a local farm, W. Rogowski, who will be offering Community Supported Agriculture (CSA) shares for employees to purchase this summer and fall. A CSA is a relationship between farmers and members. In return for an annual fee, which helps cover production costs of the farm, CSA members receive a weekly share of the highest quality harvest during the growing season. As a member from mid-June through mid-November, employees can receive a variety of this local farm’s Certified Naturally Grown vegetables, grown in-season without synthetic fertilizers or pesticides.

The advantages of joining the CSA are that you will eat well, stay healthy, buy local and protect the environment. There is some shared risk involved with becoming a member.

For more information, please visit the W. Rogowski Farm Web site at www.rogowskifarm.com or contact Director of Employee Health and Wellness, Chris Costello, at 333-2070 or morloff@ormc.org.

Join Weight Watchers at WorkOrange Regional employees have lost nearly 1,400 lbs combined since 2011 with our Weight Watchers at Work Program! Learn how to eat smart to maximize weight loss while still being able to enjoy the food you like. Staying motivated can be a challenge and that’s where the weekly meetings held, at the Main Campus, help members to stay focused and on track.

Would you like to contribute to our weight loss number? If so, the cost is $156 for 12 weeks. That’s $13 each week or $1.86 per day! Weekly meetings are held every Wednesday in the outpatient conference room and start at 12:30 p.m. and early weigh-ins start at 12:15 p.m.

As an added bonus, if you lose 5% of your starting weight and attend the required number of meetings, you will be refunded 50% of the registration fee. For more information, contact Debbie Holmes, RN, of Employee Health and Wellness, at 333-2060 or dholmes@ormc.org.

New Fitness Class Offerings! Orange Regional is happy to announce two new “Spring-into-Fitness” classes which will begin on April 6 and end on May 16.

Classes will be offered Monday through Friday at 4:00 p.m. or at 5:00 p.m. in conference rooms 1,2 and 3 and will last for one hour.(Start times may change based on conference room availability.)

Each day of the week will offer a different workout routine led by a certified trainer. The cost is $225 with the opportunity to earn back $50 if participants complete four classes per week for six weeks and achieve a 1% reduction in body fat from pre-class baseline.

For more information or to sign up contact Alicia Remey at aremey@ormc.org or Peggy Cronin at mcronin@ormc.org. Participation is limited. First-come, first-served!

On March 7, staff members of Orange Regional’s Fitness Crew faced off with Studio Ayo Fitness Center Boot Campers to compete in a fitness challenge. Orange Regional participants brought their last 7 weeks of training, determination and fight to earn a sweet victory! It was 90 minutes of pure fitness competition that was enjoyed by family and friends as well as each competitor! While we work hard every day to deliver excellent care to our patients, our Employee Wellness Program also helps us to lead by example when it comes to health and wellness! Thanks to everyone who came out to cheer the competitors on! Special thanks to those who competed! View more photos at ormc.org/MediaGallery and click on Employee Family Album or visit ORMC on Facebook.

Some members of the Fitness Program represented Orange Regional. Pictured back row, from L to R: Marianne Walker, Tabatha Patman, Fitness Champion Rose Baczewski, Naomi Lippin, Marcy Manheim, Scott Bush, Regina Toomey Bueno. Pictured front row,

from L to R: Justine Geisler, Fitness Champion Dr. Jim Oxley and Peggy Cronin. Special thanks to Alicia Remey for photo credit!

Fitness Crew Faces Off

Connections March 2015

News BulletinWhat is a Code Gray?

When should I call a Code Gray?

What is a Code Gray 5?

What Code Gray is NOT!

Code Gray is NOT a call for hands-on.

Code Gray is NOT a call to restrain.

Nurses Say "Thank You"

The Nursing Staff at ORMC value our physician colleagues who continually strive to

improve the health of our community. Frequently, our doctors go that extra step and

provide service that is above and beyond expectations. A thank you card has been

developed as a symbol of a nurse's appreciation for a doctor who goes above and

beyond.

Please check with your nurse director to get the cards used to honor physicians.

Also, please email the name of the physician that you’ve recognized to Chief Medical

Officer, Dr. Jim Oxley, at joxley@ormc.org. Please include a brief summary of why

you are recognizing the doctor, your name, department, telephone number and email.

• Code Gray is the code used at GHVHS facilities when attempts at

de-escalating an agitated person (patient, visitor or staff member)

are unsuccessful and some additional assistance is needed.

• Calling 7777 or using Vocera to call a Code Gray brings extra

support with fresh, happy faces to de-escalate the situation.

• Code Gray brings the expertise needed in de-escalating challenging

patients; staff members who have been trained in Preventing and

Managing Crisis Situations (PMCS).

• PMCS training is offered right here every month. Code Gray must be

called early - not late in a situation.

• A Code Gray 5 is called by Security when it is determined that Law

Enforcement is also needed to respond.

Schwartz Center Update

Schwartz Center Rounds have been an incredible success. Understanding

and sharing our emotional investment in providing care for each other and

our patients is the cornerstone of Schwartz Center Rounds.

Schwartz Center Rounds sessions are structured to help and support the

caregiver and to ultimately strengthen the caregiver-patient relationship,

reminding caregivers why they entered the healthcare profession. Sessions

are not about clinical issues or concerns. They are focused on

emotional responses to difficult situations with patients and colleagues.

All discussions are intended to be confidential. Sessions are held at

Catskill Regional and Orange Regional on alternating months. At Orange

Regional, all sessions are held in conference room 1, 2, and 3 starting

promptly at 12:00 p.m. Lunch is served. Topics for the following dates

have not yet been announced.

Save the dates for the Orange Regional held sessions:

April 17 • June19 • August 21 • October 2 • December 18

On March 8, Oncology staff members supported the Celebrate Life Half Marathon and helped to raise more than $1,000 for the cause! Orange Regional was also a proud sponsor of the event! To view photos, visit ormc.org/MediaGallery and click on Employee Family Album.

Celebrate Life Half Marathon

Professionalism

Collaboration

RESPECTteamwork

Compassion

Thank YouDoctor!

Nurse Physician Recognition ProjectDeveloped by the ORMC Nursing Department

The Nursing Staff at ORMC value our physician

colleagues who continually strive to improve the

health of our community. We work together as

a team to provide the best care and customer

service possible. Frequently, our doctors go that

extra step and provide service that is above and

beyond expectations. This card is a symbol of our

appreciation for all that our doctors do.

How to honor a physician:

1) Nominating employees should give this card to a

physician who they believe has gone above and beyond

for the care of our patients.

2) Email the name of the physician that you’ve recognized

to ORMC Chief Medical Officer, Dr. Jim Oxley at

joxley@ormc.org. Please include a brief summary of why

you are recognizing the doctor, your name, department,

telephone number and email.

2015 Golf Classic Monday, June 22, 2015

8:30 a.m.West Hills Country Club &

Town of Wallkill Golf Course

To benefit the Spagnoli Family Cancer Center For more information, contact the Foundation Office

at 333-2333 or visit www.ormc.org/golf.

Walk to Cure Arthritis Join Team Bone & Joint!

Saturday, May 2, 2015 Thomas Bull Memorial Park

Registration opens at 8:30 a.m. Walk Begins at 10:00 a.m.

To join Team Bone & Joint or make a donation, visitwww.walktocurearthritis.hv.kintera.org/teamboneandjoint.

American Heart Association’s Tri-County Heart Walk

Sunday, May 3, 2015 Harriman State Park - Lake Welch Beach

Registration at 9:00 a.m. Walk begins at 10:30 a.m.

Grand Round Thursday, April 16, 2015

5:30 p.m.

Called to Cure: Caught in Conflict Presented by Larry Bridgesmith, J.D.

Be on the lookout for additional information via email.

Connections March 2015

Blood Drive Wednesday, April 1, 2015

9:00 a.m. to 2:00 p.m. Donor bus will be located outside

of the Main Campus Entrance.

March of Dimes March for BabiesSunday, April 26, 2015

Harriman State Park - Lake Welch Beach Registration at 8:00 a.m. Walk begins at 9:00 a.m.

Auxiliary Vendor Sales Program

A New E-Learning System Is On The Way

As our organization grows, so does our need for an e-learning system upgrade.

Orange Regional has outgrown its current learning management system, Swank, and will be transitioning to a more state-of-the-art system with HealthStream. This easy-to-use learning system can be found in approximately seventy percent of the healthcare facilities nationwide, that have an online learning system, including our affiliate hospital Catskill Regional.

Our projected Go-Live date will be in May and we are excited about all the new and innovative features and benefits this system offers all employees.

Stay tuned for more information. Thank you in advance for your support in our transition!

Applause April 1 Conference Center Lobby Kitty’s Silver April 8 Conference Center Lobby Ruth’s Desserts April 14 Pavilion - Crystal Cafe’ Valentina Jewelry April 14 Conference Center Lobby Robin’s Nest April 16 Conference Center Lobby Clog Shop April 23 Conference Center Lobby Kitty’s Silver April 23 Pavilion - Crystal Cafe’ Simple Treasure April 24 Conference Center Lobby Pampered Chef April 29 Conference Center Lobby Pampered Chef April 30 Pavilion - Crystal Cafe’